Paratransit Scheduling and Dispatch System Software

Closed State & local contract opportunity Posted

Solicitation number
PTD RFI26-007
State
Arizona
Responses due

Opportunity facts

UNSPSC codes
Show all 19
Point of contact

Opportunity details come from procurement.opengov.com. Updated .

About this opportunity

Written by GovTribe AI ·

The City of Phoenix, Arizona is issuing a Request for Information on Paratransit Scheduling and Dispatch System Software with responses due August 22, 2026. This is a discovery and information-gathering exercise only; the RFI does not constitute a formal solicitation, an obligation to purchase, or vendor pre-qualification, and no purchases will result from responses.

Participation is voluntary. Price information submitted will be used for general comparison purposes only and should exclude applicable state and local taxes. Respondents should obtain the complete RFI and addenda through the OpenGov procurement portal at https://procurement.opengov.com/portal/phoenix; internet access is available at all public libraries.

The City's Information Technology Security Standard (s1_20) establishes mandatory compliance requirements for any cloud-delivered paratransit scheduling and dispatch solution. Key requirements include FedRAMP certification preference, U.S.-based data center storage for confidential data with background-checked U.S.-based personnel, third-party security assessments (SAS-70, SSAE-16/18, or SOC Type 2 reports), NIST-compliant encryption protocols, multifactor authentication capabilities, and documented business continuity and disaster recovery planning. Vendors must provide contractual guarantees regarding data confidentiality, ownership, retention, breach notification within 72 hours, and data destruction within 30 days of contract termination. All new cloud implementations require a formal Information Security Risk Assessment completed by the City in coordination with the Information Security and Privacy Office prior to contracting.

Because this is an RFI for planning purposes, specific contract terms, award dates, renewal options, and formal response deadlines do not apply to this process. The City may use responses to inform a subsequent formal solicitation.

Opportunity text

This Request for Information (RFI) is issued as a means of discovery and information gathering for Paratransit Scheduling and Dispatch System Software.

The RFI is for planning purposes only and should not be construed as a solicitation nor should it be construed as an obligation on the part of the City to make any purchases.

This RFI should not be construed as a means to pre-qualify vendors.

This is not a formal solicitation, but a request for interested parties to provide information as specified herein.

Participation in this RFI is voluntary.

No purchases will be made as a result of this request. Any price information provided shall be used for general comparison purposes only. Do not include applicable state and local taxes.

OBTAINING A COPY OF THE RFI AND ADDENDA

Interested parties may download the complete RFI and addenda from https://procurement.opengov.com/portal/phoenix. Internet access is available at all public libraries.

Files

File Type Posted
Paratransit_Scheduling_and_Dispatch_System_Software.pdf PDF
s1_20.pdf PDF
Addendum_Form.docx DOCX document

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