On-Call Wayfinding & Signage Consultant Services

The Greater Orlando Aviation Authority (GOAA) is soliciting qualified Wayfinding and Signage Consultants through Request for Statement of Qualifications (RFSQ 26-437) to provide on-call professional services supporting a multiyear wayfinding and signage program across Orlando International Airport (MCO) and Orlando Executive Airport (ORL) in Florida. The selected consultant(s) will deliver expertise in planning, concept design, documentation, and implementation support, including wayfinding assessments, passenger flow studies, graphic standards development, digital wayfinding integration, ADA compliance evaluations, feasibility studies, design guidelines development, and project management support. Minimum qualifications include seven years of relevant wayfinding consulting experience within the last seven years, Florida registration, and at least one Florida-licensed architect on the project team, along with three references demonstrating experience with similar-sized organizations for both the firm and proposed Project Manager. The evaluation criteria allocates 25 points to executive brief and firm qualifications, 25 points to key personnel qualifications, 10 points to work location of personnel, 35 points to approach to contract management and service delivery, and 5 points to financial/insurance/litigation disclosures. Critical deadlines include the non-mandatory Pre-Submittal Conference on March 13, 2026, at 9:00 a.m.; question submission deadline of March 20, 2026, at 5:00 p.m. with responses posted by April 3, 2026; and response submission deadline of April 10, 2026, at 2:00 p.m. through GOAA's e-Procurement Platform. Selection Committee review is tentatively scheduled for May 12, 2026, with interviews on May 29, 2026, and Aviation Authority Board approval anticipated for July 15, 2026; services are expected to commence on or around August 1, 2026, for a five-year contract term.

No Small Business Enterprise (SBE) participation plan is required at the solicitation level; however, Disadvantaged Business Enterprise (DBE) and Local Developing Business/Veteran Business Enterprise (LDB/VBE) participation requirements apply to federally funded and non-federally funded work respectively, with each task order issued under the contract subject to review and evaluation for program goals to maximize small business participation. Respondents must provide proof of insurability including Commercial General Liability ($1,000,000 to $5,000,000 per occurrence depending on Airport Operations Area access), Professional Liability ($1,000,000 minimum per claim and occurrence), Workers' Compensation at statutory limits, Employers' Liability ($500,000 to $1,000,000 per accident or disease), and Pollution Liability with maximum deductibles of $10,000 to $100,000 as specified in the risk assessment. The contract is federally funded through FAA Airport Improvement Program (AIP) funds and subject to comprehensive federal compliance provisions including Davis-Bacon prevailing wage requirements where applicable, civil rights nondiscrimination standards, and multiple federal regulatory requirements. Financial statements for the last two years, conflict of interest disclosures, E-Verify compliance confirmation, drug-free workplace certification, and various federal and state compliance certifications must be submitted with proposals. The Aviation Authority intends a non-exclusive agreement with the highest-ranked respondent(s) and reserves the right to reject all responses, cancel awards, or award any portion of services subject to funding availability; the estimated project value is listed as TBD with compensation to be determined on a task order basis structured as lump sum fees, hourly rates, per diem rates, or not-to-exceed reimbursable fees.