On Call Security Systems Maintenance and Repair for NHPS

New Haven Public Schools (NHPS) in New Haven County, Connecticut, is issuing a Request for Proposal for on-call security systems maintenance, inspection, and repair services to support the NHPS Security Division across multiple school facilities. The procurement encompasses maintenance and repair of diverse security infrastructure including cameras, keypads, key cards, card access panels, electronic access doors, motion sensors, door contacts, and both wired and wireless systems, with vendors required to provide specific pricing for equipment line items such as access control cables, door contacts, proximity card readers, and power supplies, as well as installation services for door systems, Milestone camera systems, and S2 systems, plus hourly rates for technician services. Qualified vendors must demonstrate a minimum of five years' experience providing security systems maintenance and repair services to school districts or similar-sized municipalities, colleges, and universities; maintain 24/7 availability through phone and email with response times of four minutes for standard service requests and three minutes for emergency requests; possess certifications in Milestone and S2 software platforms; carry appropriate insurance including $1,000,000 general liability per occurrence, workers' compensation at statutory limits, $1,000,000 auto liability, and $1,000,000 cyber liability coverage; and provide at least three professional references. The contract term is one year with two optional one-year renewal periods, and vendors must comply with a living wage requirement of $21.95 per hour with employee benefits or $22.95 without benefits, effective July 1, 2026. Questions must be submitted by April 7, 2026 at 11:00 AM, and proposals are due electronically through the City's OpenGov eProcurement Portal by April 14, 2026 at 11:00 AM. Evaluation criteria include technical understanding and approach (20 percent), quality and responsiveness of submission (20 percent), previous experience (15 percent), ability to meet response times (25 percent), and pricing proposal (20 percent), with cost scoring calculated using a "Reward Low Cost" formula that awards maximum points to the lowest proposal and proportionally reduces points for higher-cost submissions.

This procurement includes a 25 percent minority and women-owned business enterprise (MBE/WBE) participation goal, requiring vendors to submit a completed MBE Utilization Form documenting all subcontractors, their classifications, dollar amounts, and outreach efforts. Local preference is available for city-based businesses, providing up to a 15 percent price preference on contracts valued at $1,000,000 or less. All contractors must comply with the City of New Haven's comprehensive professional services agreement incorporating Part I and Part II standard terms, which establish equal employment opportunity obligations aligned with Executive Orders 11246 and 11375, the Connecticut Fair Employment Practices Act, and City ordinances, and require contractors to register with SAM.gov and maintain detailed financial records. The procurement also mandates submission of Equal Employment Opportunity Commission packages and attendance at a pre-award conference, with non-refundable EEOC fees due within seven business days of the scheduled meeting based on a tiered fee schedule ranging from $100 for contracts valued at $1 to $10,000 to $4,000 for contracts exceeding $10,000,001. A waiver from the Small Contractor Development Program was approved on February 19, 2026, permitting open procurement because no registered SCD contractors were available to provide the required services. While specific award values are not explicitly stated in the procurement documents, the local preference structure and EEOC fee schedule suggest the contract value may exceed $1,000,000, with the cost formula methodology indicating pricing will be a significant evaluation factor in vendor selection.