ITS69 - Managed Print Services

The Commonwealth of Massachusetts Operational Services Division (OSD) and the Managed Print Services Strategic Sourcing Team (SST) are reopening the ITS69 procurement, previously identified as BID # BD-18-1080-OSD03-SRC01-17661 and BD-18-1080-OSD03-SRC01-22334, to add additional vendors. The purpose of the procurement is to establish statewide contract agreements with multiple vendors for the acquisition and ongoing provisioning of Managed Print Services. The contract will cover a wide range of services including consulting, assessments, monitoring and managing printer fleets, service level agreements, reporting, invoicing, software, implementation, training, change management, and helpdesk/customer service. Pricing for the managed print services will be based on a monthly base service rate and optional monthly click rates, with the ability to include or exclude supplies. Value-added services may also be proposed. The deadline for quotes is July 19, 2018 at 3:00 PM Eastern Time, and the estimated contract start date is December 1, 2017. The resulting contract will be open for use by various eligible entities within the Commonwealth, including state agencies, local governments, public libraries, higher education institutions, and non-profit organizations.

The ITS69 - Managed Print Services contract opportunity requires bidders to meet supplier diversity program requirements and demonstrate environmentally preferable products and practices. Bidders must commit to spending a specific percentage of their sales from this contract with certified Minority/Women Business Enterprises (M/WBEs), Minority/Women Nonprofit Organizations (M/WNPOs), Veteran Business Enterprises (VBEs), and Service-Disabled Veteran-Owned Business Enterprises (SDVOBEs) on an annual basis for the life of the contract. The SST may award contracts to a minimum of three vendors, with the option to add additional vendors over the life of the contract, which is anticipated to be an initial two-year term with two optional two-year renewal periods. The available information does not provide details on any incumbent contractors or budget ranges for the contract.