Energy Assistance Program Intake Site Application Assistance

The State of Nevada, Department of Human Services, Division of Social Services seeks qualified vendors to provide Energy Assistance Program (EAP) Intake Site Application Assistance services to assist low-income and senior populations throughout Nevada with completing applications for home energy assistance benefits under the Low-Income Home Energy Assistance Program. The procurement requires vendors to establish community-based access points where applicants receive in-person assistance with EAP application completion, including gathering required documentation, answering questions, and submitting completed application packets to designated DSS offices within specified timeframes. Vendors must assist applicants with completing Form 2824-EL (Energy Assistance Program Application) and ensure all required verifications are included, such as identity verification via government-issued identification, citizenship verification, proof of residence, current utility bills, and income verification from all household members; vendors are responsible for reviewing applications for completeness using the standardized Intake Site Completed Application Checklist (Attachment DD) and submitting the Intake Site Log (Attachment EE) when requesting compensation. Required vendor qualifications include demonstrated experience providing EAP intake site services or related applicable experience with low-income and senior populations, a valid Nevada business license obtained prior to proposal submission, and compliance with all insurance requirements specified in Attachment BB, including Commercial General Liability ($2,000,000 aggregate), Automobile Liability ($1,000,000 combined single limit), Worker's Compensation with statutory limits, and Fidelity Bond or Crime Insurance ($50,000). The evaluation criteria emphasize vendor experience with EAP services, implementation plan quality, company ownership and business history, and ability to maintain required insurance coverage. Proposals must be submitted via the NevadaEPro electronic procurement website no later than Friday, May 29, 2026, at 5:00 p.m. PST (amended deadline); vendor questions were due by Tuesday, April 28, 2026, at 2:00 p.m. PST with state responses provided by Tuesday, May 6, 2026.

This procurement includes restrictions on vendor eligibility, as current State employees and former State employees (as defined in Nevada Revised Statutes 333.705) are ineligible to perform services unless former employees are not receiving Public Employees' Retirement System (PERS) retirement benefits during the contract duration; vendors must execute the AB 240 Vendor Certification (Attachment FF) to confirm compliance with these employment restrictions and disclose any such employees to the State for prior written approval. No incumbent vendors or current contractor information has been identified in the available solicitation materials. Compensation is structured as a fixed reimbursement rate of $15.00 per fully completed and correctly submitted EAP application packet that includes all required documentation; incomplete applications receive no compensation but vendors receive written notification of deficiencies from DSS. Based on fiscal year 2025 data, the State estimates approximately 22,000 applicants annually, which would equate to approximately $330,000 in annual compensation per vendor at the established rate, though actual compensation will depend on individual vendor application volume. The contract term is four years commencing July 1, 2026, upon Board of Examiners' approval, and vendors must provide their own equipment and facilities while the State provides training on required forms and documentation and ongoing dissemination of changes to application requirements and eligibility guidelines.