Employee engagement & satisfaction survey

The City of Americus, Georgia, located in Talbot County, is issuing a Request for Proposals to procure consulting services for designing, administering, and analyzing a comprehensive Employee Engagement & Satisfaction Survey. The survey will collect confidential feedback from approximately 202 city employees (195 full-time and 7 part-time) across all departments to identify organizational strengths, weaknesses, and improvement opportunities while maintaining employee anonymity. Key deliverables include survey design aligned with focus areas such as employee morale, communication, professional development, compensation satisfaction, interdepartmental collaboration, and departmental leadership effectiveness; multiple survey administration methods with employee support; secure data collection and analysis by department and job classification; comprehensive reporting with actionable recommendations; and formal presentation of findings to the Mayor and City Council. The initial contract term is twelve months commencing upon execution. Qualified consulting firms must demonstrate professional expertise through resumes, at least two verifiable public-sector references, detailed survey methodology, proposed timeline with specific milestones, and a not-to-exceed fee schedule. The RFP was released on October 28, 2025, with proposals due by November 14, 2025 at 2:00 P.M. (note: discrepancy exists with another deadline listed as November 13, 2025 at 12:00 P.M.). The evaluation and selection process will be completed by November 20, 2025, with oral presentations, if required, beginning the week of December 1, 2025. Selection will be based on four qualifications-based factors: Firm Qualifications and Expertise (30 points), Project Approach (30 points), RFP Submission Compliance (10 points), and Price (30 points).

The RFP does not specify set-aside designations or restrictions on organizational types eligible to respond, indicating open competition for qualified consulting firms. No incumbent vendors or current contractors are identified in the available documentation. There is no reference to specific existing infrastructure or technology requiring integration. The budget range or award value is not disclosed in the available procurement materials, as the fee proposal will be submitted separately in a sealed envelope and remain confidential until after initial proposal evaluation. Proposals must be submitted as one original signed copy plus six additional copies to Sierra Harvey, City Clerk, at 101 W. Lamar Street, Americus, Georgia 31709. All inquiries and requests for clarification must be submitted in writing to the contact person at sharvey@americusga.gov, and unauthorized contact with other city personnel may result in proposal disqualification. Upon contract award, the City will pay invoices within thirty calendar days of submission, with a maximum payment frequency of once per month.