Emergency notification system (UW-MAD) [19-5934]

The University of Wisconsin-Madison is seeking proposals for a comprehensive Emergency Notification System through Request for Proposal #19-5934, covering three distinct service lots. The primary objective is to develop a cloud-based system that enables campus administrators to quickly notify students, faculty, staff, and local residents about emergencies and critical incidents across multiple communication channels, including email, SMS text, social media, website integration, display boards, and VOIP messaging. The system must support approximately 100,000 email addresses and 40,000-60,000 cell phone numbers, with message delivery capabilities within 90 seconds. Lot 1 focuses on campus-wide notifications, Lot 2 covers neighborhood-based local area alerts, and Lot 3 involves a safety application with user tracking and resource access features. The evaluation will utilize a comprehensive scoring matrix allocating 850 technical points across seven categories and 150 cost points, with a minimum technical score of 300 points required to advance to cost evaluation. Key dates include a mandatory Pre-Solicitation Conference held on September 14, 2018, oral presentations and site visits scheduled for October 24, 2018, and the proposal submission deadline of October 16, 2018, at 2:00 PM CDT.

The procurement opportunity has specific restrictions, requiring all contractual services to be performed within the United States, with limited exceptions under international trade agreements. Vendors must be FEMA IPAWS certified and capable of integrating with the existing Cisco CUCM VoIP infrastructure and UW-Madison's SAML-based Single Sign-On environment. Substantial insurance requirements include $2,000,000 in commercial general liability and cyber liability coverage. The contract term is three years with options to renew for two additional one-year periods, and pricing must remain firm during the initial term. Data storage must occur in U.S.-based data centers with encryption at rest and in transit, and all University data must be returned or destroyed within 30 days of contract termination. While no specific set-aside designations are mentioned, vendors must comply with competition standards, verify debarment status, and disclose potential conflicts of interest. Although precise budget ranges are not specified, the estimated quantities suggest significant scale, with projections of 65,000-70,000 license-based units, 60,000-64,800 cell phones, 100,000-108,000 emails, and 31,000-33,480 multi-zone installations over a five-year period.