Credit Card Processing Services

Texas Southern University (TSU) has issued a Request for Proposals (RFP #717-25-713) for comprehensive credit card processing services to support its diverse payment needs across multiple operational channels. The university currently accepts VISA, MasterCard, Discover, and American Express cards through card readers and web-based payment platforms and requires multiple merchant numbers to accommodate its complex operations. The procurement seeks a vendor capable of providing end-to-end credit card processing services with detailed pricing information, including setup fees, monthly maintenance, transaction fees, and chargeback fees. Proposals are due by 11:00 a.m. Central Time on March 27, 2025, with vendor questions required to be submitted by March 13, 2025. The evaluation criteria are strategically weighted: Experience of the Firm (15%), Methodology of Services (35%), Implementation and Timelines (15%), and Cost (35%). The proposed contract term is three years with two optional one-year renewal periods, subject to Board of Regents approval. TSU, an elite Carnegie R2 Institution with approximately 8,000 students and plans to expand to 10,000 by 2025 and 15,000 by 2030, requires a comprehensive and adaptable credit card processing solution.

The RFP includes a Historically Underutilized Business (HUB) Subcontracting Plan with a 22% participation goal, indicating a commitment to supporting diverse and minority-owned businesses in the procurement process. While specific award values are not explicitly stated, the comprehensive nature of the services and the university's expansion plans suggest a potentially significant contract opportunity. The terms and conditions document indicates standard procurement requirements, including payment within 30 days of receipt of goods/services, firm bid pricing for 90 days, and vendor obligations for intellectual property protection and compliance with state and federal laws. Vendors must be prepared to defend and indemnify TSU against potential patent, trademark, or copyright claims. The procurement appears open to qualified vendors who can demonstrate technical capability, competitive pricing, and alignment with the university's strategic payment processing needs. Respondents should carefully review the detailed terms and conditions, which outline vendor qualifications, warranty requirements, and various certifications necessary for successful participation in the procurement process.