Computer Assisted Mass Appraisal (CAMA)

Los Alamos County, New Mexico is issuing RFP26-04 to procure a Computer Assisted Mass Appraisal (CAMA) software system to replace its current Tyler Technologies agreement, which expires October 1, 2026. The County Assessor's Office requires a comprehensive software solution—available as on-premise, hybrid, or Software-as-a-Service deployment—to manage property valuations, tax billing operations, and approximately 9,400 assessment accounts while maintaining compliance with New Mexico Property Tax Code requirements. Deliverables include the software system itself, data migration services for 9,000 existing accounts with over twenty years of historical information, comprehensive training, implementation support, maintenance and support services, professional services at specified hourly rates, and integration with multiple county systems including Tyler Technologies Enterprise Records Management, Tyler Munis financial system, Tyler EnerGov permit management, ESRI SDE GIS database, and Microsoft Azure Active Directory for single sign-on. Offerors must demonstrate compliance with Los Alamos County Technology Standards, including specified operating systems, hardware requirements, security protocols, and encryption standards. The procurement follows a two-step evaluation process: Step 1 evaluation occurs April 17 through May 1, 2026, with finalist demonstrations scheduled May 26-29, 2026, and anticipated contract award on August 4, 2026. The non-mandatory pre-proposal conference is scheduled for March 26, 2026, at 1:00 p.m. Mountain Time in virtual format; written questions are due April 8, 2026, at 2:00 p.m. MDT with responses issued by April 10, 2026; and proposals must be submitted electronically through the County's Bonfire procurement portal by April 16, 2026, at 2:00 p.m. MDT. Evaluation criteria include software functionality against a detailed matrix of over 70 specific reports and ten major functional categories, compliance with technology standards, Service Level Agreements with defined uptime percentages and disaster recovery protocols, vendor experience through minimum three client references from the past three to five years, and comprehensive fifteen-year cost proposals including software licensing, implementation, training, maintenance, support, and professional services.

Los Alamos County permits offerors to request preference designations including Local Business (Los Alamos County), Resident Business (New Mexico), Native American Resident Business, Resident Veteran Business, Native American Resident Veteran Business, and Native American Resident Business with specified revenue caps, provided applicants submit required documentation such as valid business licenses and certifications. All offerors must submit mandatory certification and disclosure forms including Debarment and Suspension Certification, Campaign Contribution Disclosure (identifying seven County Councilors as applicable officials), Verification of Authorized Offeror Form, and Request for Preference Form if applicable. The incumbent vendor is Tyler Technologies, whose current on-premise system must be replaced and whose systems require integration with the new solution. Offerors must comply with Los Alamos County Technology Standards requiring Windows Server 2019 or above for on-premise solutions, Microsoft SQL Server 2019 or above databases, Windows 11 Enterprise desktop systems with Intel Core i5 processors and minimum 16GB RAM, Microsoft Entra ID integration for authentication, and FedRAMP certification for cloud-based solutions storing Los Alamos National Laboratory critical infrastructure data. The contract term may extend up to fifteen years with county council approval required for contracts exceeding $300,000, and all proposals must include comprehensive pricing for the full potential contract duration with prohibited cost-plus-a-percentage-of-cost structures. While specific budget ranges are not disclosed in the solicitation documents, the anticipated contract value exceeds $300,000 based on the council approval threshold and the fifteen-year contract term requirement.