Certified Central Monitoring Station Services

The Wisconsin Department of Military Affairs (DMA) is seeking a single contract for Certified Central Monitoring Station Services to provide comprehensive security alarm monitoring for approximately 110 military facilities statewide. The procurement requires a UL 2050 certified central monitoring station capable of operating twenty-four hours a day, seven days a week, with staff possessing technical skills to monitor existing Intrusion Detection System (IDS) Panels using Ademco VISTA-128BPT equipment. Bidders must be able to receive alarm signaling Contact Identification Codes (CID) and monitor arms, ammunition, and explosives (AA&E) vaults in compliance with Army Regulations 190-11, -13, and -51. Key qualifications include either being a National Industrial Monitoring Station for Classified Material, a cleared commercial central station under the National Industrial Security Program Operating Manual, or employing operators with current U.S. SECRET clearance. The bid solicitation (RFB #MA170724) required questions to be submitted by June 14, 2017, with final bid responses due on June 29, 2017, at 2:00 PM CT at the Department of Administration in Madison, Wisconsin. The initial contract term is one year, with options to renew for up to four additional one-year periods, and award will be made to the lowest-priced responsive and responsible bidder.

The contract appears open to all qualified vendors without specific set-aside designations for disadvantaged enterprises. The procurement allows participation in Wisconsin's Cooperative Purchasing Service, enabling counties, cities, villages, school districts, and other public bodies to potentially utilize the contract. The bid pricing is structured with a per-panel monthly rate, with an estimated 110 panels, though the DMA reserves the right to increase or decrease panel quantities. The baseline monthly pricing indicated $110 per panel for monitoring services and $107 per panel for Alarmnet-Cell Service, translating to potential annual contract values around $145,000-$160,000 depending on exact panel count. Contractors must provide two dedicated customer support contacts, maintain a redundant monitoring location with automatic backup communication paths, reserve a block of 200 consecutive account numbers, and deliver on-site training within one week of contract start. The existing infrastructure consists of Ademco VISTA-128BPT Intrusion Detection System panels across various military facilities, which the new contractor must seamlessly integrate and monitor.