Amendment 1, Questions and Answers.docx

This Amendment 1 Questions and Answers document pertains to the Certified Central Monitoring Station Services RFP #MA170724 issued by the Wisconsin Department of Military Affairs (DMA) on June 19, 2017. The RFP seeks a single contract award for UL-certified central monitoring station services to monitor Intrusion Detection System (IDS) panels across approximately 110 military facilities throughout Wisconsin. The services must operate 24 hours a day, seven days a week, with staff providing technical expertise, materials, and equipment necessary to monitor Ademco VISTA-128BPT systems that transmit alarm signaling through Contact Identification Codes (CID). The scope is limited to intrusion alarm monitoring at specified locations and excludes fire alarm monitoring services, though DMA noted that certain sites lack cellular units, resulting in varying monthly costs. Bidders were instructed to use Amendment 2-Bid Price Sheet to respond to the RFP.

Key compliance requirements clarified in the Q&A include that the Alarm Dealer must be UL2050 compliant, though the certification requirement applies to the contracting company rather than a monitoring partner's central station. DMA will provide the monitoring agreement and contract upon award, with no additional documentation required from bidders at the time of submission. The three IDS systems without cellular service are located at the Joint Operations Center (JOC), Military Intelligence Analysis Center (MIAC), and Air Force Reserve Center (AFRC) Library—none of which are Emergency Services Section (ESS) sites. Once awarded, the contractor must execute the final contract agreement.