i. Bid Document, MA170724.docx
DOCX document 148 KB Posted
- Attached to
- Certified Central Monitoring Station Services
- Solicitation number
- MA170724
- Issued by
- Wisconsin
About this file
This is a Request for Bid (RFB) document issued by the State of Wisconsin Department of Administration's Consolidated Agency Purchasing Services (CAPS) on behalf of the Department of Military Affairs (DMA) for Certified Central Monitoring Station Services. The DMA seeks to establish a contract to provide twenty-four hours a day, seven days a week monitoring services for approximately 110 military facilities statewide equipped with Intrusion Detection System (IDS) Panels. The services must include monitoring of arms, ammunition, and explosives (AA&E) vaults and support alarm signaling from existing Ademco VISTA-128BPT equipment. The procurement supports Army National Guard Electronic Security System (ESSIO&M) operations in compliance with Army Regulations 190-11, -13, and -51. Questions were due by June 14, 2017 at 2:00 PM CT, with bid responses required by June 29, 2017 at 2:00 PM CT at the Department of Administration, 101 East Wilson Street, 6th Floor, Madison, Wisconsin 53703. A public bid opening was scheduled for June 29, 2017 at 2:00 PM CT at the same location. The initial contract term is one year, with options to renew for up to four additional one-year periods upon mutual written agreement between the DMA and the successful contractor.
Pricing shall be submitted as a per-panel monthly price and an Alarmnet-Cell Service monthly bid price in U.S. dollars, with the award made to the lowest priced responsive, responsible bidder. Accepted prices are firm for the initial contract period through June 30, 2018, with any price adjustments requiring written justification and mutual agreement forty-five days prior to renewal periods. Bidders must be UL 2050 certified and either a National Industrial Monitoring Station for the Protection of Classified Material, a cleared commercial central station under the National Industrial Security Program Operating Manual (NISPOM), or employ operators holding current U.S. SECRET clearance. Three references demonstrating similar experience are mandatory. The contractor must provide two dedicated customer support contacts, maintain a redundant monitoring location with automatic backup communication paths, reserve a block of 200 consecutive account numbers, provide monthly itemized billing statements, and deliver on-site training within one week of contract start. Monthly cellular transmitter charges are the contractor's responsibility at no additional cost to the State. No minimum purchase guarantee applies. The contract is available to authorized municipalities under Wisconsin's Cooperative Purchasing Services.
View the file
Other files
| File | Type | Posted |
|---|---|---|
| a. Attachment A, Bid Price Sheet.docx | DOCX document | |
| d. Vendor Reference, doa-3478.doc | DOC document | |
| h. Standard Terms and Conditions for Services, doa-3681.doc | DOC document | |
| g. Standard Terms and Conditions, doa-3054.doc | DOC document | |
| b. Attachment B, Bidder Checklist.doc | DOC document | |
| e. Vendor Agreement-Cooperative Purchasing, doa-3333.doc | DOC document | |
| Amendment 1, Questions and Answers.docx | DOCX document | |
| Amendment 2, Attachment A, Bid Price Sheet.docx | DOCX document | |
| c. Vendor Information, doa-3477.doc | DOC document | |
| f. Designation of Confidential Information, doa-3027.doc | DOC document |
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Text version
State of Wisconsin Wis. Statutes s.16.75
DOA-3070 (R05/2014)
| BIDS MUST BE SEALED & ADDRESSED TO: | |_| | Remove from bidder list for this commodity/service. (Return this page only.) |
| AGENCY ADDRESS: | ||
| Bid envelope must be sealed and plainly marked in lower corner with due date and Request for Bid #MA170724 | ||
| . |
Department of Administration Consolidated Agency Purchasing Services 101 E Wilson Street, 6th Floor Madison WI 53703
Late bids shall be rejected. Bids MUST be date and time stamped by the soliciting purchasing office on or before the date and time that the bid is due. Bids dated and time stamped in another office shall be rejected. Receipt of a bid by the mail system does not constitute receipt of a bid by the purchasing office. Any bid which is inadvertently opened as a result of not being properly and clearly marked is subject to rejection. Bids must be submitted separately, i.e., not included with sample packages or other bids. Bid openings are public unless otherwise specified. Records will be available for public inspection after issuance of the notice of intent to award or the award of the Contract. Bidder should contact the person named below for an appointment to view the bid record. Bids shall be firm for acceptance for sixty (60) days from date of bid opening, unless otherwise noted. The attached terms and conditions apply to any subsequent award.
REQUEST FOR BID #MA170724
THIS IS NOT AN ORDER
BIDDER (Name and Address) Bids MUST be in this office no later than
| June 29, 2017, 2:00 PM CT |
Name (Contact for further information)
Dan Wilson (dan.wilson@wisconsin.gov)
| Phone |
| Date |
| 608-266-9587 |
| June 7, 2017 |
Quote Price and Delivery FOB
Destination
Description
REQUEST FOR BID
Certified Central Monitoring Station Services for Wisconsin Department of Military Affairs
|_| We claim minority bidder preference [Wis. Stats. s. 16.75(3m) (b) (3)]. Under Wisconsin Statutes, a 5% preference may be granted to CERTIFIED Minority Business Enterprises. Bidder must be certified by the Wisconsin Supplier Diversity Program. If you have questions concerning the certification process, contact the Wisconsin Supplier Diversity Program, 6th Floor, 101 E. Wilson St., Madison, Wisconsin 53703, and (608) 267-9550. Does Not Apply to Printing Bids.
|_| We claim disabled veteran owned business bidder preference [Wis. Stats. s. 16.75(3m) (b) (3)]. Under Wisconsin Statutes, a 5% preference may be granted to CERTIFIED Disabled Veteran Owned Businesses. Bidder must be certified by the Wisconsin Supplier Diversity Program. If you have questions concerning the certification process, contact the Wisconsin Supplier Diversity Program, 6th Floor, 101 E. Wilson St., Madison, Wisconsin 53703, and (608) 267-9550. Does Not Apply to Printing Bids.
|_| We are a work center certified under Wis. Stats. s. 16.752 employing persons with severe disabilities. Questions concerning the certification process should be addressed to the Work Center Program, State Bureau of Procurement, 6th Floor, 101 E. Wilson St., Madison, Wisconsin 53702, (608) 266-5462.
Wis. Stats. s. 16.754 directs the state to purchase materials which are manufactured to the greatest extent in the United States when all other factors are substantially equal. Materials covered in our bid were manufactured in whole or in substantial part within the United States, or the majority of the component parts thereof were manufactured in whole or in substantial part in the United States. |_| Yes |_| No |_| Unknown
In signing this bid we also certify that we have not, either directly or indirectly, entered into any agreement or participated in any collusion or otherwise taken any action in restraint of free competition; that no attempt has been made to induce any other person or firm to submit or not to submit a bid; that this bid has been independently arrived at without collusion with any other bidder, competitor or potential competitor; that this bid has not been knowingly disclosed prior to the opening of bids to any other bidder or competitor; that the above statement is accurate under penalty of perjury.
We will comply with all terms, conditions and specifications required by the state in this Request for Bid and all terms of our bid.
| Name of Authorized Company Representative (Type or Print) |
| Title |
| Phone |
| Fax |
| Signature of Above |
| Date |
| Email: |
This form can be made available in alternate formats to individuals with disabilities upon request.
21 | Page
INSTRUCTIONS TO BIDDERS
You received this Request for Bid (RFB) because of the NIGP codes selected during your registration on the State of Wisconsin’s VendorNet system. If you received this RFB in any other way, please contact the purchasing agent identified in this RFB. You should also register to become a Bidder at: http://vendornet.state.wi.us. This RFB contains all necessary statutory language required by law. It is organized to help you determine if this is a business opportunity for your company. The RFB contains information regarding what the State intends to purchase, how pricing should appear and describes a clear process you must follow in order to submit a response to the RFB.
1. Review Section 1.0, “Introduction and Purpose” to gain a general understanding of what the State intends to purchase. Reviewing this section will help you determine your ability to meet the Procuring Agency’s needs.
2. Review Section 2.0 “Bidder Qualifications and Requirements” section. This section will explain what a company needs in order to provide the commodity or service. This may include a specific license or certification, a history of providing this commodity or service in a similar environment to the State or for you to be in a prescribed geographical location. Reviewing this section will help you determine your ability to meet the Procuring Agency’s needs.
3. The details of the commodity or service will be found in Section 3.0, “Mandatory Required Specifications of Bid.” Read this section carefully and determine if your product meets ALL requirements. RFB requirements are mandatory and therefore, if you can’t meet a requirement, it is likely that your Bid will be rejected unless no Bidder can meet an individual RFB requirement. Reviewing this section will help you determine your ability to meet the Procuring Agency’s needs.
4. Review Section 5.0, “Pricing Structure and Price Sheet.” This section explains how to submit Bid pricing (which is critical because the Bid pricing will determine what Bidder(s) will be allowed to enter into a Contract with the State).
5. The remaining sections of the RFB describe the process you shall follow and the way you must present your Bid to the State. It also describes the process the State will use to determine the winning Bidder. If you decide to bid, be sure to review the “Bid Procedure and Instructions” section and the “Bid Acceptance and Award” section.
6. If you are still interested in competing for the State’s business, you should provide your best pricing, and complete all the required forms.
7. Please note, your Bid response shall be complete and accurate. You must follow all instructions exactly as asked. DO NOT substitute your own materials in lieu of what is being asked in the RFB. DO NOT alter any of the forms or the price sheet. If you have questions, contact the Procurement Manager identified in the RFB.
8. Your RFB response shall arrive at the proper location before the due date and time. Late Bids will be rejected.
Thank you for your interest in providing commodities and/or services to the State. We wish you success with this and future procurement opportunities.
TABLE OF CONTENTS
| State of Wisconsin | 1 | |
| 1.0 | INTRODUCTION AND PURPOSE | 4 |
| 1.1 | DEFINITIONS | 4 |
| 1.2 | PURPOSE AND SCOPE OF THE REQUEST FOR BID | 6 |
| 1.3 | CONTRACT TERM | 6 |
| 1.4 | MODIFICATIONS OF CONTRACT | 6 |
| 1.5 | ORDER OF PRECEDENCE | 6 |
| 1.6 | COOPERATIVE PURCHASING SERVICES | 6 |
| 2.0 | BIDDER QUALIFICATIONS | 6 |
| 3.0 | MANDATORY REQUIRED SPECIFICATIONS OF BID | 7 |
| 3.1 | GENERAL REQUIREMENTS | 7 |
| 3.2 | technical REQUIREMENTS | 7 |
| 3.3 | PERFORMANCE AND SUPPORT REQUIREMENTS | 9 |
| 4.0 | SPECIAL TERMS AND CONDITIONS OF BID | 11 |
| 4.1 | BACKGROUND CHECKS | 11 |
| 4.2 | LIQUIDATED DAMAGES | 11 |
| 4.3 | PAYMENT TERMS | 11 |
| 4.4 | CERTIFICATES OF INSURANCE | 11 |
| 4.5 | CANCELLATION AND TERMINATION | 12 |
| 5.0 | PRICING STRUCTURE & PRICE SHEET INSTRUCTIONS | 13 |
| 5.1 | METHOD OF BID | 13 |
| 5.2 | PRICE SHEET INSTRUCTIONS | 13 |
| 5.3 | REQUESTING PRICE ADJUSTMENTS | 13 |
| 6.0 | BID PROCEDURE AND INSTRUCTIONS | 13 |
| 6.1 | CALENDAR OF EVENTS | 13 |
| 6.2 | CORRESPONDENCE, CLARIFICATIONS AND QUESTIONS | 13 |
| 6.3 | REASONABLE ACCOMMODATIONS | 14 |
| 6.4 | VENDORNET REGISTRATION | 14 |
| 6.5 | SUBMITTING A BID | 14 |
| 6.6 | FAXED BIDS | 14 |
| 6.7 | EMAILED BIDS | 14 |
| 6.8 | FORMAT OF BID RESPONSE | 15 |
| 6.9 | MULTIPLE BIDS | 15 |
| 6.10 | INCURRING COSTS | 15 |
| 7.0 | BID ACCEPTANCE AND AWARD | 15 |
| 7.1 | BID OPENING | 15 |
| 7.2 | BID REVIEW | 15 |
| 7.3 | BID ACCEPTANCE | 16 |
| 7.4 | METHOD OF AWARD | 16 |
| 7.5 | BIDDER REFERENCES/CLIENT LIST | 16 |
| 7.6 | USE OF SUBCONTRACTORS | 16 |
| 7.7 | SUPPLIER DIVERSITY | 16 |
| 7.8 | DEBARMENT | 17 |
| 7.9 | AWARD NOTIFICATION | 17 |
| 7.10 | PROTEST AND APPEALS PROCESS | 17 |
| 8.0 | REQUIRED FORMS | 19 |
1.0 INTRODUCTION AND PURPOSE
1.1 DEFINITIONS
For the purposes of this Request for Bid and resulting Contract(s), the following definitions of terms shall apply, unless otherwise indicated.
| Agency: |
| an office, department, agency, institution of higher education, association, society or other body in state government created or authorized to be created by the constitution or any law, which is entitled to expend moneys appropriated by law, including the legislature and the courts, but not including an authority. |
| AA&E: |
| Arms, Ammunition and Explosives |
| AASF: |
| Army Aviation Support Facility |
| Account Status: |
| the number of monitoring devices associated with the vaults |
| AFRC: |
| Armed Forces Reserve Center |
| Alarmnet: |
| Cellular Alarm Monitoring Communication for Honeywell Intrusion Detection Systems. |
| AR: |
| Army Regulation |
| ARNG: |
| Army National Guard |
| Authority: |
| a body created under subch. II of ch. 114 or subch. III of ch. 149 or under ch. 231, 232, 233, 234, 235, 237, or 279. |
| Authorized Person: |
| the individual(s) listed on the Central Station Customer Information sheet as defined in Appendix B. |
| Authorized Users: |
| includes any State Agency, University of Wisconsin campus, or other state or local public body authorized to use statewide Contracts, as established in §§ 16.70 (1b), (1e), (2), (4) and (8), 16.73 and 66.0301 of the Wisconsin Statutes and § PRO-D-30 of the State Procurement Manual. |
| Bid: |
| a price quotation specifically given to a prospective purchaser by a prospective seller; a Bid is an offer to sell. |
| Bidder: |
| a person or firm that responds to this Request for Bid. |
| CAPS: |
| Consolidated Agency Purchasing Service |
| CID Codes: |
| Contact Identification Codes |
| CMS: |
| Central Monitoring Station |
| Commodity: |
| a tangible article of trade or item of merchandise; goods, products, materials, supplies, or finished products. A Commodity is not a service for purposes of this RFB, but a Commodity may include incidental or related services. |
| Contract: |
| the written agreement between the successful Bidder and the State covering the commodities and services to be performed pursuant to this RFB. |
| Contract Administrator: |
| the Procuring Agency employee responsible for oversight of the implementation, administration, and completion of the Contract. |
| Contract Manager: |
| the employee of an Agency responsible for 1) resolving contractual matters that cannot be resolved with the Contract Administrator; and 2) facilitating and/or completing all official actions under the Contract including but not limited to amendments, renewals and termination. |
| Contractor: |
| the person or entity that has been awarded the Contract as a result of this Bid, and who is required to provide equipment, materials, supplies, contractual services, or leasing real property to the Procuring Agency. |
| Contractual Services or Services: |
| an intangible product, including actions, recommendations, plans, research, customizations, modifications, documentation, and maintenance and support, including all related material necessary to fulfill that which the successful Bidder is obligated to accomplish or to provide under this RFB. |
| CSMS: |
| Combined Services Maintenance Shop |
| DA: |
| Department of the Army |
| Department: |
| The Wisconsin Department of Military Affairs |
| DMA: |
| The Wisconsin Department of Military Affairs |
| DOA: |
| The Wisconsin Department of Administration |
| DOD: |
| United States Department of Defense |
| EOC: |
| Emergency Operation Center |
| ESS: |
| Electronic Security System |
| ESSIO&M: |
| Electronic Security System Installation, Operation and Maintenance support |
| FMS: |
| Field Maintenance Shop |
| IDE: |
| Integrated Development Environment |
| IDS: |
| Intrusion Detection System |
| JFHQ: |
| Joint Force Headquarters |
| Minority Business Enterprise (MBE): |
| a business that has been certified under s. Comm 105.14, 105.21, or 105.23. |
| Municipality: |
| any Wisconsin county, city, village, town, school district, board of school directors, sewer district, drainage district, vocational, technical and adult education district, or any other public body having the authority to award public Contracts (s. 16.70(8), Wis.Stats.). |
| NG: |
| National Guard |
| NISPOM: |
| National Industrial Security Program Operating Manual |
| Notice of Award: |
| a writing issued by the Procuring Agency notifying all Bidders of the Procuring Agency’s intent to award a Commodity Contract to the successful Bidder. |
| OMS: |
| Operation and Maintenance Shop |
| Panel: |
| the control device for the Intrusion Detection System (IDS). |
| PCU: |
| Power Control Unit |
| Procurement Manager: |
| the Procuring Agency’s procurement specialist or other person responsible for overseeing and administering the procurement process for a Bid. |
| Procuring Agency: |
| the State Agency conducting the purchasing transactions |
| RFB: |
| Request for Bid |
| SCI: |
| Sensitive Compartmented Information |
| SCIF: |
| Sensitive Compartmented Information Facility |
| SCI-Indoctrination: |
| Sensitive Compartmented Information instruction provided to an individual prior to receiving access to an SCI system or program. |
| Specification: |
| a descriptive statement of the physical, functional and performance characteristics of the commodity or service required by the Procuring Agency. A Specification may be a description of the physical or functional characteristics, or of the nature of a supply. It may include a description of any requirement for inspecting, testing or preparing a supply item for delivery, or the necessary performance criteria. |
| State: |
| The State of Wisconsin |
| UFGS: |
| United Facilities Guide Specifications |
| UL: |
| Underwriters Laboratories |
| UL 827: |
| Central Station Alarm Services is the UL standard that covers central monitoring facilities. Under UL 827, three categories exist. Each category is identified by its UL Category Control Number (CCN). The categories cover: |
1) Protective Signal Services – Central Station (UUFX) and/or;
2) Burglar Alarm Systems – Central Station (CPVX) to monitor assets one or any of the following three (3) cases of Central Monitoring of High Security Assets: 1) The asset(s) is (are) the authority of the National Industrial Security Program, 2) The asset(s) is (are) Sensitive Compartmented Information, and/or
3) the asset(s) is (are) Arms, Ammunition and Explosives (AA&E). - http://ulstandards.ul.com/standard/?id=827_7
| UL 2050: |
| The standard that describes the monitoring; signal processing, investigation, servicing and operation of alarm systems for which a national industrial security system certificate has been issued by UL. This is the standard the security industry must follow to service U.S. Federal government facilities. The alarm dealer and central monitoring station need to be UL 2050-compliant in order to perform these specialized government intrusion detection servicing. This UL standard is used for the protection of Sensitive Compartmented Information Facility (SCIFs) assets. |
| USPFO: |
| United States Property & Fiscal Office |
| WIARNG: |
| Wisconsin Army National Guard |
1.2 PURPOSE AND SCOPE OF THE REQUEST FOR BID
The State of Wisconsin, Department of Administration (DOA), Consolidated Agency Purchasing Services (CAPS) on behalf of the Department of Military Affairs (DMA) requests Bids for Certified Central Monitoring Station Services, and intends to use the results of this process to award a single Contract. The DMA does not guarantee it will purchase any specific quantity or dollar amount. Bids that require a minimum number of commodities or services be ordered shall be rejected. There shall be no guarantee to purchase any specific quantity, or pay any minimum Contract price during the term of the Contract.
Currently, the DMA has approximately 110 military facilities throughout the State with monitored Intrusion Detection System (IDS) Panels. The UL Certified Central Monitoring Station (CMS) security alarm services being requested needs to be in operation twenty-four hours a day, seven days a week (24/7) for the Department of Military Affairs facilities. Staff with the technical skills, materials and equipment necessary to fully monitor the system will need to be provided. The Central Monitoring Station receives alarm signaling Contact Identification Codes (CID) from the existing Ademco VISTA-128BPT.
1.3 CONTRACT TERM
This Contract shall be for an initial one (1) year period. The DMA and the Contractor, upon written mutual agreement, may renew the Contract for up to an additional four (4) one-year periods. The Contract shall be effective on the date it is executed by the Procuring Agency. If no formal Contract is executed, the effective date of the Contract is the date of the purchase order.
The Request for Bid (RFB) documents, the awarded Bidder’s response as accepted by the DMA and any purchase order related to this RFB shall become the Contract between the parties unless a separate Contract is executed.
1.4 MODIFICATIONS OF CONTRACT
The Contract shall not be used for purchasing commodities or services outside of the general scope and intent of the original Request for Bid. Any modifications made to the Contract shall fall within the scope of the Bid and be rendered in writing and signed by both parties or they shall be void.
1.5 ORDER OF PRECEDENCE
In the event of Contract award, the contents of this RFB (including all attachments), RFB addenda and revisions, the Bid response from the successful Bidder as accepted by the Procuring Agency, and any additional terms agreed to in writing by the parties shall be incorporated into the Contract. Failure of the successful Bidder to accept these elements into the Contract shall result in the cancellation of the Contract award.
In the event of conflict with the incorporated elements of the Contract, the following order of precedence shall prevail:
Final Signed Contract with clarifications included Official Purchase Order Bid Response as accepted by the State of Wisconsin Request for Bid
1.6 COOPERATIVE PURCHASING SERVICES
Commodities and services may be made available to Municipalities upon agreement of the Contractor. See Vendor Agreement-Wisconsin’s Cooperative Purchasing Services (DOA-3333), for definitions and other information on Municipalities. Municipalities shall be able to obtain the commodities and services procured under the Contract at the same rates agreed to by the Procuring Agency and the Contractor. The Contractor shall be responsible for confirming the status of potential Municipalities with the Procuring Agency and providing appropriate documentation and support and reporting Contract usage by Municipalities (see Vendor Agreement – Wisconsin’s Cooperative Purchasing Services, DOA-3333 attached to this RFB).
2.0 BIDDER QUALIFICATIONS
All Bidder qualifications in this section are mandatory. Failure to meet a qualification shall disqualify your Bid. However, the Procuring Agency reserves the right to waive any qualification if no Bidder is able to satisfy that qualification.
Before the award of any Contract, the Department shall be satisfied that the Bidder has sufficient qualified resources available for performing the work described in this Bid. It is the Bidder’s responsibility to acquaint the Department with these qualifications by submitting appropriate or supporting documentation.
2.1 The central monitoring station shall be one (1) of the following in accordance with UL 2050 (access to the internet link requires authorization) and UL 827:
https://standardscatalog.ul.com/standards/en/standard_827_8
· A National Industrial Monitoring Station for the Protection of Classified Material, UL 2050.
· Cleared commercial central station (see National Industrial Security Program Operating Manual (NISPOM)) https://fas.org/sgp/library/nispom/nispom2006.pdf.
· Monitoring station employees/operators shall hold a current “U.S. SECRET” clearance, security level.
2.2 The Contractor shall be UL 2050 certified and provide a copy of their UL 2050 Certification prior to signing the Contract.
2.3 The Bidder shall have all applicable licenses to monitor security alarms as required by federal/state and local laws. The awarded Bidder shall present all applicable licenses upon request.
2.4 The Bidder shall be in the business of Certified Central Monitoring services and provide a minimum of three (3) references and shall use the Vendor Reference form DOA-3478 (See Section 7.5).
3.0 MANDATORY REQUIRED SPECIFICATIONS OF BID
All requirements in this section are mandatory. The following requirements shall be met at no additional cost above the pricing provided in the Bid. All Specifications are defined as minimum mandatory requirements unless otherwise stated. Bidder shall use the Bidder Checklist-Attachment B to respond to this section. Failure to meet any mandatory requirement shall result in rejection of the Bid. However, in the event that no Bidder is able to meet an individual mandatory requirement, the State reserves the right to continue the review of Bids and to select the Bid that most closely meets the requirements specified in this RFB.
3.1 GENERAL REQUIREMENTS
The following Specifications are minimum acceptable requirements. Any specific reference to manufacturer(s) and/or catalog/model/stock numbers provided is to establish the design, type of construction, quality, functional capability and performance level desired.
The Contractor shall provide UL Certified Central Monitoring Station (CMS) security alarm services twenty-four hours a day, seven days a week (24/7) for the Department of Military Affairs facilities statewide. The Contract shall include monitoring services of arms, ammunition, and explosive (AA&E) vaults in accordance with the specifications listed below. The Contractor shall have a full-time staff with the technical skills, materials and equipment necessary to fully monitor the system as specified herein. The monitoring shall be by CMS operators, and be continuous with no interruption of service.
3.1.1 Prior to a Contract the awarded Bidder shall secure all necessary rights, clearances and licenses with respect to all material and elements embodied in or used in connection with the performance of the Contract.
3.1.2 The Bidder shall be liable for all costs relating to all necessary rights, clearances and licenses.
3.1.3 The Contractor shall comply with all State and federal laws, ordinances, rules and regulations applicable to its activities and obligations under the Contract.
3.1.4 The Contractor shall provide two (2) dedicated customer support contacts for account maintenance, issues, and new account set ups for the Wisconsin Army National Guard (WIARNG) Electronic Security System (ESS) Program Manager and/or their designee.
3.1.5 The Contractor shall provide UL required certificates annually to the WIARNG ESS Program Manager and/or their designee for their local records and annually upon expiration of each certification.
3.1.6 The Contractor shall, at all times, maintain the security and confidentiality of information and documents.
3.2 technical REQUIREMENTS The Central Monitoring Station shall receive and support alarm signaling Contact Identification Codes (CID) from the existing Ademco VISTA-128BPT. Monthly cell transmitter charges shall be paid by Contractor for all accounts at no additional cost to the State. Each account has one (1) existing Alarmnet via internet connection for primary and one (1) existing cellular line for secondary. The State of Wisconsin, Department of Military Affairs shall be responsible for any replacement and/or upgrades as deemed necessary by the Department of Military Affairs for the cellular transmitter and/or burglar alarm Panels at the monitored DMA facilities.
3.2.1 The Contractor shall provide monitoring services of the specified DMA Facilities listed in Appendix A, which shall be represented by the location's number(s). Monitoring shall include a minimum of the following:
· Primary system (Alarmnet internet connection)
· Secondary system (Cellular)
· Signals to include but not limited to: Burglary, Duress, Troubles on Devices, Troubles on Phone Lines, Troubles on Cellular, Communication Faults and Tamper Signals.
3.2.2 The Contractor shall provide ESS equipment at a monitoring facility that is in compliance with UL 827 and as prescribed by the Unified Facilities Guide Specifications (UFGS) http://www.wbdg.org/ffc/dod/unified-facilities-guide-specifications-ufgs.
3.2.3 An Intrusion Detection System (IDS) includes both interior and exterior systems. The system shall be a Department of Defense (DOD) standardized system or Department of the Army (DA)-approved commercial system.
3.2.3.1 If any component of the IDS is disrupted to the extent the system no longer provides essential monitoring service (e.g., loss of communication line security for more than 3 minutes, inoperable Integrated Development Environment (IDE), and loss of power), WIARNG ESS Program Manager and/or their designee shall be notified for physical occupation of the Sensitive Compartmented Information Facility (SCIF) until the system is returned to normal operation.
3.2.3.2 IDS failures and alarm notifications shall be addressed to WIARNG ESS Program Manager and/or their designee immediately, for appropriate emergency plan procedures as listed on the Central Monitoring Station Customer Information Sheet (Appendix B).
3.2.4 Central Monitoring Station System
The CMS shall use Manitou Software, or provide training on other Central Station Monitoring Software. Software shall be capable of identifying user operators, and logging all activities.
3.2.4.1 Logging Requirements:
The Central Monitoring Station shall log all Opens (disarm) and Closings (arm) into the Central Monitoring Station system and the logs shall be accessed by WIARNG ESS Program Manager and/or their designee through e-services. The Contractor shall provide e-services at no additional cost via internet access that includes reporting that reflects account activity in real time. Reports to be queried include, but are not limited to:
· Date/Time/User ID deactivation of alarm system for entry into the monitored area or after an alarm activation
· Date/Time/User ID arming of system
· Date/Time/User ID testing of alarm system (minimum of monthly)
· All alarm activations (erroneous or real)
· Activities including CID Code, Zone, Area, Description, and Action Taken.
· The Contractor shall provide online access (view-only) that shall include information for the previous three (3) months to DMA personnel who have been given access to the system. Upon request, the Contractor shall provide written reports in PDF format or by digital appliance in Microsoft Excel format via e-mail for the previous twelve (12) months within three (3) business days.
3.2.4.2 Access to System:
Each vault/IDS represents one (1) account number. The account numbers shall be provided upon receipt of signed Contract, and the account numbers shall not be changed.
3.2.4.2.1 The Contractor shall provide the WIARNG ESS Program Manager and/or their designee log-in and access plus a minimum of five (5) individual logins within the monitoring software for account maintenance, account set up authorization of zones, users and additional fields to all accounts. Provide logs of; individuals that made changes by name, the changes made, date, etc.
3.2.4.2.2 DMA’s WIARNG ESS Program Manager and/or their designee shall be able to add, delete, or modify authorized user(s) per location as necessary, or the Contractor shall be notified by authorized WIARNG ESS Program Manager and/or their designee by telephone 24/7 to immediately add, delete, or modify the authorized user(s) with written follow-up verification.
3.2.4.3 Software Upgrades
The Contractor shall provide all CMS software upgrades as necessary (at no additional charge to the State) to access CMS data via the internet or smart phone applications when applicable.
3.2.5 Status and Notification
The CMS shall provide immediate notification to appropriate designated Central Station Customer Information individual as specified on the Customer Information Sheet (Appendix B), in the event of an alarm or an irregular alarm signal is received.
3.2.5.1 All alarm activations shall be considered an unauthorized entry until resolved.
3.2.5.2 The DMA shall provide the Contractor with DMA Central Station Customer Information (Appendix B), containing account numbers, designated contact personnel, and passwords for each location/account. The DMA shall provide updates to the DMA Contact List as necessary. All provided account information is confidential and shall be returned to the WIARNG ESS Program Manager and/or their designee upon termination of Contract or within ten (10) calendar days of notification.
3.2.5.3 Panel statuses required, but not limited to, Burglary, Duress, Troubles on Phone Lines, Troubles on Cellular, Communication Faults and Tamper Signals, panic, supervisory and test or others that are identified by the WIARNG ESS Program Manager and/or their designee.
3.2.6 The Contractor shall have a redundant CMS location that allows alarm signals to be rerouted, automatically with no loss of services. This shall include back up telephone and internet communication paths with automatic switchover capabilities.
3.3 PERFORMANCE AND SUPPORT REQUIREMENTS
The Contractor shall provide Army National Guard Electronic Security System Installation, Operation and Maintenance (ESSIO&M) support as specified Wisconsin Army National Guard-Electronic Security System (WIARNG-ESS) maintenance and monitoring services; in support of Army Regulations (AR) 190-11, -13, -51, http://www.apd.army.mil/ProductMaps/PubForm/AR.aspx, for facilities listed on the Listing of DMA facilities (Appendix A), and other facilities as approved by the WIARNG ESS Program Manager and/or their designee that has such federal system requirements.
3.3.1 CMS operators shall be trained in system theory and operation to effectively interpret system incidents and take appropriate response action.
3.3.2 Contractor shall provide monitoring of 110-200 security alarm accounts with the ability to add, delete and change account status within the 200 account maximum.
3.3.3 CMS operators shall be available twenty-four hours a day, seven days a week (24/7).
3.3.4 Contractor shall reserve a block of two hundred (200) consecutive account numbers (reserve numbers are to be consecutive numbering for the purposes of and/or the possibility of adding vaults to be monitored in the future).
3.3.5 Billing Statement: One (1) monthly statement which shall include an itemized cost for each monitored account number by Panel and city.
3.3.6 Contractor shall include at no additional cost, on-site training and account set up, at the WIARNG Joint Force Headquarters (JFHQ) 2400 Wright St., Madison WI 53704 and be scheduled no later than one week from the Contract start date. Subsequent to the initial training, the agency shall use train the trainer techniques with the understanding that they can contact the Contractor and request assistance via telephone or email which shall be provided at no additional cost the State.
The training shall include, but is not limited to:
· Reporting capabilities
· Customization of reports
· Running reports and printing reports
· Viewing account history
· Making changes (as necessary) to any field
· Providing levels of access authority to match individual access privileges.
· Monitor, log, and store events
· All opening and closing of accounts
· All troubles of Panels and sensors
· All alarms of Panels and sensors
· All alarm activations (erroneous or real)
3.3.7 Contractor shall provide annual review of accounts and comprehensive operating procedure plans with the WIARNG ESS Program Manager and/or their designee. The plan shall provide detailed procedures of alarm types, alarm signal types, and the corresponding operator actions per account and Panel of IDS to be taken at and by the CMS.
3.3.8 Contractor shall provide full web access to include the following:
· 24/7 "real" time access
· All account history viewing of accounts.
· Ability to make changes as necessary to any field for the WIARNG ESS Program Manager and/or their designee of NG personnel.
· Ability to place systems in/on test, verify signals and take off test at completion of IDS systems tests via internet or smart phone capabilities.
· E-services shall have the capability of twelve (12) months viewing of all events upon sign in.
3.3.9 The WIARNG ESS Program Manager and/or their designee shall receive reports via email for each IDS system per alarm status; reports shall be mutually agreed upon prior to the signing of the Contract. Reports include, but are not limited to:
· Alarm and trouble alarms with after action reports.
· Supervisory alarms, duress and panic alarms with after action reports.
· Cellular and internet failures on all accounts through AlarmNet.
3.3.10 Contractor shall electronically provide a monthly IDS test; with the follow-up report receivable on the first of every month of all active accounts to include the below items:
· User conducting test
· Start and completion time of monthly test
· Completed IDS Test Procedure/Order of Test (Appendix C)
· A detailed list including Panel #, CID Codes, and zone description sent from accounts
· Status of the test (e.g., pass/fail); notification of failures on monthly test report
3.3.11 The Contractor shall maintain records for a minimum of two (2) years, all events for every account in PDF or by digital appliance in Microsoft Excel format which shall include the following information:
· The time receipt on all alarms received
· The type of alarm and source of alarm
· The name(s) of security or response force personnel
· The time of dispatch
· The arrival time of responding personnel
· The nature of the alarm or alarms
· The follow-up actions that were taken
· Testing dates
· Names of individuals performing test
· Specific zones tested
· Malfunctions detected
· Corrective actions taken
3.3.12 All events shall be in CID format specific to the CMS which includes time and date stamps, incoming phone number, with detailed zone descriptors.
3.3.13 Contractor shall include at no additional cost, enabling or disabling of monitoring services at identified location(s); within thirty (30) calendar days advance written notification from the WIARNG ESS Program Manager and/or designee.
3.3.14 Contractor shall at no additional cost, reactivate disabled account(s) with the same account number, within 48 hours of written notification by WIARNG ESS Program Manager and/or designee.
3.3.15 Contractor shall at no additional cost, deactivate monitoring services at identified location(s); within thirty (30) calendar days advance written notification from the WIARNG ESS Program Manager and/or designee.
3.3.16 Contractor shall provide Activation of new accounts within 48 hours of written notification, at the current quoted monthly price per Panel (Bid Price Sheet-Attachment A) by WIARNG ESS Program Manager and/or designee.
4.0 SPECIAL TERMS AND CONDITIONS OF BID
The State reserves the right to negotiate these terms and conditions when it is in the best interest of the State to do so. The Bidder shall not submit its own Contract document as a substitute for the State’s Special Terms and Conditions.
Bidders shall accept all terms and conditions or submit point-by-point exceptions along with proposed alternative or additional language for each point. The State may or may not consider any of the Bidder’s suggested revisions. Any changes or amendment to any of the terms and conditions shall occur only if the change is in the best interest of the State.
4.1 BACKGROUND CHECKS
Due to the nature of this solicitation, the DMA reserves the right to conduct background checks on the organization, its officers and employees, and subcontractors, if applicable in order to determine whether any conviction exists that is substantially related to the solicited commodity or service, or if such conviction may otherwise adversely affect the Bidder’s ability to perform under the resulting Contract. The State is the sole determinant of whether the results of a background check(s) will negatively impact the Contractor’s ability to meet contractual obligations and requirements. Contractor shall ensure satisfactory security clearance, including bonding if requested, for all employees who will perform work on DMA the premises.
4.2 LIQUIDATED DAMAGES
The DMA may suffer damages due to Bidder’s lack of performance of certain terms and conditions of the resulting Contract by the Contractor. Since it is impractical and extremely difficult to fix the actual damages sustained in the event of any such non- performance, the DMA shall impose the following liquidated damages for the performance failures.
The Contractor agrees that the DMA shall have the right to liquidate such damages, through deduction from the Contractor's invoices, in the amount equal to the damages incurred, or by direct billing to the Contractor.
4.3 PAYMENT TERMS
Payment shall not be made until the Certified Central Monitoring Station Services is determined to meet all Specifications, requirements and deliverables and has been accepted by DMA.
The DMA shall meet a statutory mandate to pay or reject invoices within 30 days of receipt by Department of Military Affair’s Accounts Payable. Before payment is made, Accounts Payable shall also verify all invoiced charges are correct as per the Contract. All invoices shall include the Purchase Order number. Only properly submitted invoices shall be officially processed for payment. Prompt payment requires that all invoices are clear and complete.
4.4 CERTIFICATES OF INSURANCE
At the time that the Notice of Intent to Award is issued, the awarded Bidder shall be required to provide copies of applicable insurance certificates. The Agency shall evaluate all insurance certificates for compliance. Should the Contractor not provide the appropriate Certificates of Insurance within seven (7) days of the State’s issuance of the Notice of Intent to Award, the awarded Bidder shall be given an additional seven (7) days to comply. Should the appropriate Certificates of Insurance not be received within that time, the State reserves the right to cancel the award or Contract and make another award.
The Certificates of Insurance listed in Section 23.0, State of Wisconsin Terms and Conditions shall be provided as stated herein to:
| Department of Military Affairs |
| WI State Budget & Finance Office |
| Attn: Purchasing |
| 2400 Wright Street |
| PO Box 14587 |
| Madison, WI 53708-0587 |
4.5 CANCELLATION AND TERMINATION
4.5.1 Termination for Cause
The State may terminate this Contract after providing the Contractor with thirty (30) calendar days written notice of the Contractor’s right to cure a failure of the Contractor to perform under the terms of this Contract.
The Contractor may terminate this Contract after providing the State one hundred and twenty (120) calendar days’ notice of the State’s right to cure a failure of the State to perform under the terms of this Contract.
Upon the termination of this Contract for any reason, or upon Contract expiration, each party shall be released from all obligations to the other party arising after the date of termination or expiration, except for those that by their terms survive such termination or expiration.
4.5.2 Termination for Convenience
Either party may terminate this Contract at any time, without cause, by providing a written notice; the State by providing at least thirty (30) calendar days’ notice to the Contractor, and the Contractor providing at least one hundred and twenty (120) calendar days’ notice to the State in advance of the intended date of termination.
In the event of termination for convenience, the Contractor shall be entitled to receive compensation for any fees owed under the Contract. The Contractor shall also be compensated for partially completed Services. In this event, compensation for such partially completed Services shall be no more than the percentage of completion of the Services requested, at the sole discretion of the State, multiplied by the corresponding payment for completion of such Services as set forth in the Contract. Alternatively, at the sole discretion of the State, the Contractor may be compensated for the actual Service hours provided. The State shall be entitled to a refund for goods or services paid for but not received or implemented, such refund to be paid within 30 days of written notice to the Contractor requesting the refund.
4.5.3 Contract Cancellation
The State reserves the right to cancel this Contract in whole or in part without penalty if the Contractor:
· Fails to perform any material obligation required under the Contract
· Fails to follow the sales and use tax certification requirements of s. 77.66 of the Wisconsin Statutes
· Incurs a delinquent Wisconsin tax liability
· Fails to submit a non-discrimination or affirmative action plan as required in the Standard Terms and Conditions (DOA-3054)
· Fails to follow the non-discrimination or affirmative action requirements of such. II, Chapter 111 of the Wisconsin Statutes (Wisconsin’s Fair Employment Law)
· Becomes a federally debarred Contractor
· Fails to maintain and keep in force all required insurance, permits and licenses as provided in this Contract
· Fails to maintain the confidentiality of the State’s information that is considered to be Confidential Information, proprietary, or containing Personally Identifiable Information
· Fails to provide current certification of UL 2050 and UL 827 to DMA WIARNG ESS Program Manager and/or their designee.
· Contractor performance threatens the health or safety of a State employee or State customer.
4.5.4 DMA Property
All products/materials (i.e. reports, forms, etc.), electronic and/or paper, produced in coordination with this RFB become the sole property of the Wisconsin Department of Military Affairs and cannot be used or reproduced or released without express written permission from WIARNG ESS Program Manager. All products and material shall be submitted via email within ten (10) business days to DMA WIARNG ESS Program Manager upon termination, cancelation or expiration of the Contract.
5.0 PRICING STRUCTURE & PRICE SHEET INSTRUCTIONS
5.1 METHOD OF BID
The Bidder shall submit a Per Panel Monthly Price and a Alarmnet-Cell Service Monthly Bid Price. Prices shall be in U.S. dollars unless otherwise indicated. In the event of errors in calculation, the Per Panel Monthly Price and the Alarmnet-Cell Service Monthly Bid Price shall prevail.
5.2 PRICE SHEET INSTRUCTIONS
Bidders shall complete the attached Bid Price Sheet–Attachment A. Bidders may not alter the Bid Price Sheet in any manner unless instructions on the Bid Price Sheet indicate otherwise. Failure to follow Bid Price Sheet instructions may result in disqualification of Bid.
5.3 REQUESTING PRICE ADJUSTMENTS
The Contractor shall hold the accepted prices for the initial Contract period which shall begin on the date that the Contract is fully executed through June 30, 2018.
DMA shall review any adjustment of prices before the beginning of a Contract renewal period. Request for price increases shall be provided by the Contractor, in writing, to DMA 45 days prior to the renewal period. Price increase requests shall be justified with supporting documentation of industry-wide increases. Any price increase shall be mutually agreed upon between DMA and the Contractor.
Any price decreases from the manufacturer or supplier that are passed through to the Bidder are required to be passed to the Agency within 30 days of the effective date of the price decrease.
6.0 BID PROCEDURE AND INSTRUCTIONS
6.1 CALENDAR OF EVENTS
Listed below are important dates and times by which actions related to this Request for Bid shall be completed. In the event that the Procuring Agency finds it necessary to change any of these dates and times (except estimated dates and times), it will do so by posting an amendment to this RFB on VendorNet.
| DATE |
| EVENT |
| June 7, 2017 |
| Date of Issue of the RFB. |
| June 14, 2017 2:00 PM CT |
| Date Questions Due |
| June 19, 2017, Estimate |
| Responses to Questions Posted to VendorNet |
| June 29, 2017 2:00 PM CT |
| Bids Due from Bidders |
6.2 CORRESPONDENCE, CLARIFICATIONS AND QUESTIONS
Bidders are expected to raise any questions, exceptions, or additions they have concerning the RFB document by June14, 2017 2:00 PM CT. If at any time prior to the bid due date, a Bidder discovers any significant ambiguity, error, conflict, discrepancy, omission, or other deficiency in this RFB, the Bidder shall immediately notify the Procuring Agency representative named below of the issue in writing and request modification or clarification of the RFB document.
Email is the preferred method of written contact: Please email to: dan.wilson@wisconsin.gov
All communication and/or questions on all matters regarding this Bid shall be made in writing and refer to Request for Bid # MA170724 and be directed to Dan Wilson.
In the event that it becomes necessary to provide additional clarifying data or information, or to revise any part of this RFB, supplements or revisions will be posted on VendorNet (https://vendornet.state.wi.us).
All contact or communication with any employee or officer of the State of Wisconsin concerning this RFB, except Dan Wilson is strictly prohibited during the period from the date this RFB is released until the date the notice of intent to award is issued. Dan Wilson may authorize in writing contact or communication with another state employee or officer as circumstances may dictate. Prospective Bidders who hold a current Contract with the Procuring Agency may continue to communicate with the Procuring Agency Contract Administrator regarding the performance of that current Contract only.
6.3 REASONABLE ACCOMMODATIONS
Upon request, the DMA shall provide reasonable accommodations, including the provision of informational material in an alternative format, for qualified individuals with a disability. If accommodations are needed at a Bid opening, please contact: Dan Wilson, 608-264-9587 dan.wilson@wisconsin.gov.
6.4 VENDORNET REGISTRATION
Registration on the State of Wisconsin’s VendorNet System (https://vendornet.state.wi.us) is available free of charge to all businesses and organizations that wish to sell commodities and services to the State. By registering on VendorNet, a Bidder may register for a bidders list for any commodity or service the Bidder is interested in providing to the State. VendorNet also provides automatic email notification each time a Procuring State Agency, including University of Wisconsin System campuses, posts a Request for Bid with an estimated value over $50,000 in their designated commodity and or service area(s). Only registered Bidders with a valid email address at the time an RFB is posted shall receive email notifications of amendments. Bidders who obtain the RFB from a third party, through the State of Wisconsin Public Notices website or by any other means assume responsibility for checking for updates to the RFB.
6.5 SUBMITTING A BID
Bidders shall submit an original signed Bid, marked as stated below of all materials required for acceptance of their Bid by the deadline shown on the Request for Bid (DOA-3070) form to:
Dan Wilson, Procurement Specialist Senior
Department of Administration
State Bureau of Procurement / CAPS
101 East Wilson Street, 6th Floor
Madison, WI 53703
All Bids shall be received and time-stamped at the above location no later than June 29, 2017 2:00 PM CT. Bids not time-stamped shall be considered late and rejected. Receipt of a Bid by the State mail system does not constitute receipt of a Bid by the Department of Administration Purchasing Office.
All Bids shall be packaged, sealed in a box or envelope and clearly marked with the following information on the outside of the package:
BIDDER NAME AND ADDRESS
RFB TITLE: Certified Central Monitoring Station Services
RFB NUMBER: MA170724
RFB DUE DATE AND TIME June 29, 2017 at 2:00 PM
Hand Delivered Bids The Department of Administration, at 101 E. Wilson St. in Madison, has building security policies and procedures. There is a security checkpoint at the first floor lobby. All visitors shall be required to provide current identification and sign in for a visitor’s pass. Security personnel shall call the intended procurement specialist prior to the visitor being allowed to proceed to their destination in the DOA building. This means Bidders shall have the procurement specialist’s name to allow the security guard to place a call to the procurement specialist. The Bidder shall allow ample time to clear security before reaching the Bureau of Procurement office to obtain the required bid time-stamp.
The State is not responsible for deliveries that do not reach the Bureau of Procurement office by the required due date and time.
6.6 FAXED BIDS
Faxed bids shall not be accepted.
6.7 EMAILED BIDS
Emailed bids shall not be accepted.
6.8 FORMAT OF BID RESPONSE
Bidders responding to this RFB shall comply with the following format requirements:
6.8.1 Signed Request for Bid Sheet: Include the signed Request for Bid sheet (DOA-3070, front page of this document) with the bid and those certifications required for submittal of a bid. Bids submitted in response to this RFB shall be signed by the person in the vendor's organization who is responsible for the decision as to the prices being offered in the bid or by a person who has been authorized in writing to act as agent for the person responsible for the decision on prices.
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