V225--ALS/BLS Ambulance and Wheelchair Van Transports for New Castle & Area Counties in DE, PA, and NJ
Closed Solicitation Posted
This opportunity was awarded. See its 2 award notices in the notice history.
- Solicitation number
- 36C24426Q0463
- Agency
-
Veterans Integrated Service Network 4
Veterans Health Administration, Department of Veterans Affairs
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 621910 Ambulance Services
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 4 seeks ALS/BLS ambulance and wheelchair van transportation services for New Castle County and surrounding areas in Delaware, Pennsylvania, and New Jersey, with proposals due June 22, 2026. This procurement is a total set-aside for Service-Disabled Veteran-Owned Small Businesses and Veteran-Owned Small Businesses verified in the VA's Vendor Information Pages database.
The contract is an Indefinite Delivery/Indefinite Quantity with a five-year ordering period from July 1, 2026 through June 30, 2031. Contract minimum is $1,000 and maximum is $5,000,000. Place of performance covers eight counties across the three-state service area.
The 18 line items cover Basic Life Support transport, Advanced Life Support transport, Critical Care Transport, Specialty Care Transport, wheelchair van transport, associated wait times and mileage charges, and cancellation fees. Each service line item includes 15 miles and 30 minutes of wait time in the base rate, with additional charges for wait times beyond 30 minutes (in 15-minute increments) and mileage beyond 15 miles (starting at mile 16). The contractor must comply with Service Contract Labor Standards Act requirements and applicable wage determinations for the specified counties. The contract incorporates liquidated damages of $37.50 per affected individual for data breaches. Monthly invoicing is required, with payments via electronic funds transfer.
There is no incumbent contractor. The contractor must use the VetRide system for electronic trip records, GPS-supported trip verification, and electronic reporting. The contractor must enter into a compliant Business Associate Agreement addressing HIPAA safeguards for Protected Health Information. Subcontracting is limited to no more than 50 percent of total government payment for non-certified SDVOSB/VOSB firms. VA pays only for loaded trips; billing begins upon loaded transportation.
The NAICS code is 621910, Ambulance Services. The product/service code is V225, Transportation/Travel/Relocation.
Notice text
4 versions
Update #4 · Latest ·
QA Set 3
Q1. Could you kindly confirm the official set-aside status for this solicitation?
A1. Please reference SF1449, E.1 FAR 52.212-1 Instructions to Offerors, and E.8 FAR 52.212-2 Evaluation for additional information.
Update #3 ·
QA Set 2
Q1. Historical Pricing Information
Are you able to provide any historical pricing information, previous contract rates, or a pricing range from prior awards for this requirement? This information would help ensure we are interpreting the pricing schedule and quote requirements appropriately.
A1. This question was previously answered.
2. Price Schedule Clarification (Page 5, Section B.2)
The pricing schedule appears to specify a flat rate for ambulance transportation that includes up to 12 miles and 30 minutes of wait time. However, we were unable to locate similar language for wheelchair van transportation.
Could you please clarify whether:
The wheelchair van pricing is also intended to include a specified mileage and wait time allowance; or
The omission is intentional and wheelchair van services are to be priced differently?
A2. Please notice an updated Price Schedule has been published and answers your questions.
Q3. Invoicing Clarification (Page 51, Section 5.8)
We would appreciate clarification regarding the point at which billable time begins.
For example:
Driver departs the contractor s facility at 7:00 AM.
Driver travels 10 miles to the Veteran s residence.
Veteran is picked up at 7:30 AM.
Veteran is transported 7 miles and arrives at the appointment location at 7:45 AM.
A 30-minute wait period is provided.
Based on Section 5.8 and the included wait time provision, should billing begin at the Veteran pickup time, appointment arrival time, completion of the included wait period, or another point defined by the solicitation?
A3. VA pays for loaded trips only. Please refer to Section 5 and the appropriate CLIN for additional information.
Update #2 ·
QA Set 1
Q1. Can the Government provide historical transportation volumes from the previous contract period, broken down by service type (Wheelchair, BLS, ALS, CCT, and SCT)?
A1. There is no incumbent contractor. Price Schedule states all quantities are estimate 5-year quantities.
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Q2. Is there an incumbent contractor currently performing these services? If so, would the Government be able to identify the incumbent contractor?
A2. There is no incumbent contractor.
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Q3. Approximately what percentage of transportation requests are wheelchair transports versus ambulance transports?
A3. Price Schedule states all quantities are estimate 5-year quantities.
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Q4. Which facilities or service locations historically generate the highest transportation volume under this contract?
A4. The contract is for New Castle County and surrounding areas as stated in the PWS. This data is not available at this time.
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Q5. What percentage of transportation requests are same-day or urgent requests compared to scheduled transports?
A5. VA does not track or project this information. Same-day and add-on requests occur as needed and vary based on beneficiary needs.
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Q6. Have there been any significant performance challenges under the current or previous contract that offerors should consider when developing their technical approach?
Q6. There is no incumbent contractor. Offerors should address quality control in accordance with the requirements in the PWS and propose an approach that ensures compliance with all performance standards.
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Q7. Are electronic trip records, GPS-supported trip verification, and electronic reporting preferred methods for documenting transportation services and invoicing?
A7. Please reference VetRide in the PWS.
Update #1 ·
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Notice history
| Notice | Type | Posted |
|---|---|---|
| V225--ALS/BLS Ambulance and Wheelchair Van Transports for New Castle & Area Counties in DE, PA, and NJ | Award Notice | |
| V225--ALS/BLS Ambulance and Wheelchair Van Transports for New Castle & Area Counties in DE, PA, and NJ | Award Notice | |
| This notice | Solicitation | |
| V225--ALS/BLS Ambulance and Wheelchair Van Transports for New Castle & Area Counties in DE, PA, and NJ | Pre-Solicitation |
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| Non-Emergent Ambulance Transport Services for Fayetteville VAMC | Veterans Integrated Service Network 6 | No set-aside | |
| Augusta 5 Year Wheelchair Service IDIQ | Veterans Integrated Service Network 7 | Service-Disabled Veteran-Owned Small Business | |
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