North East Regional Office (NERO) IT Helpdesk Serv
Closed Solicitation Posted
This opportunity was awarded. See the award notice from .
- Solicitation number
- 140P4324Q0035
- Agency
-
Northeast Region
National Park Service, Department of the Interior
- Responses due
- Set-aside
- Indian Small Business Economic Enterprise
Opportunity facts
- NAICS code
- 541519 Other Computer Related Services
- PSC
- DE10 IT and Telecom - End User as a Service: Help Desk;Tier 1-2,Workspace,Print,Output,Productivity Tools
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of the Interior National Park Service Northeast Region is seeking to procure IT helpdesk services for its North East Regional Office (NERO) through Solicitation Number 140P4324Q0035. The contract requires providing two to three full-time IT support specialists to operate a centralized helpdesk, install and configure hardware/software, maintain network security, and respond to support requests. Key qualifications include expertise in Microsoft systems, Active Directory, and helpdesk applications. The government will evaluate offers based on price, technical approach, resumes, ability to meet service level agreements, past performance, certifications, and transcripts. Proposals are due by August 26, 2024.
This contract is a 100% set-aside for Indian Small Business Economic Enterprises (ISBEE). The current incumbent is Nuaxis LLC holding contract GS06F0689Z / 140P4319F0007. The estimated contract value is within the simplified acquisition threshold, with a total of 6,000 labor hours over the 12-month period of performance. The primary duty station is in Lowell, MA with a secondary location in Philadelphia, PA.
Notice text
North East Regional Office (NERO) IT Helpdesk Service Contract
Files
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Notice history
| Notice | Type | Posted |
|---|---|---|
| North East Regional Office (NERO) IT Helpdesk Serv | Award Notice | |
| This notice | Solicitation | |
| North East Regional Office (NERO) IT Helpdesk Service Contract | Pre-Solicitation |
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