W91RUS-18-R-DA04-0002.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

14.1 The purpose of Amendment Tw o is to extend the date of receipt of proposals from 03 July 2018 to 16 July 2018.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 19

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 15-Jun-2018

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W91RUS-18-R-DA04

X 9B. DATED (SEE ITEM 11)

18-May-2018

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

14-Jun-2018

CODE

ACC-APG

REGAN ALEXANDER

BLDG 61801 RM 2637

FORT HUACHUCA AZ 85613

W91RUS 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

W91RUS-18-R-DA04

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION L - INSTRUCTIONS, CONDITIONS AND NOTICES TO BIDDERS

The following have been modified:

INSTRUCTIONS, CONDITIONS AND N

INSTRUCTIONS, CONDITIONS AND NOTICES TO OFFERORS

Section L - Instructions, Conditions and Notices to Offerors

L.1 INTRODUCTION

1. The USARCC-C IT Support Services proposal is due on 16 July 2018 by 1400, Mountain Standard Time

(MST).

2. Proposals shall be hand carried or mailed to the address below. If the information is being hand carried, the Offeror shall call one of the following: Mr. Shelby Burroughs, (520) 538-6383 and the Contract Specialist, Ms.

Regan Alexander, (520) 538-6394 to arrange for delivery and receipt. Deliver or mail proposals to:

Army Contracting Command, Aberdeen Proving Ground (ACC-APG), Huachuca Division ATTN: CCAP-CCH (Ms. Regan Alexander or Mr. Shelby Burroughs) 2133 Cushing Street, Bldg. 61801 Room 2637 Ft. Huachuca, AZ 85613-7070

3. Offerors are cautioned that “parroting” of the Technical requirements or the PWS with a statement of intent to perform does not reflect an understanding of the requirement or capability to perform. Offerors are responsible for including sufficient details to permit a complete and accurate evaluation of each proposal. Proprietary information shall be clearly marked.

4. Questions shall be submitted on 30 May 2018 by 1400 MST. All questions pertaining to this Request for Proposal (RFP) shall be addressed by e-mail to the Contracting Officer, Mr. Shelby Burroughs, shelby.l.burroughs.civ@mail.mil and the Contract Specialist, Ms. Regan Alexander, regan.t.alexander.civ@mail.mil. Offerors shall follow up all telephonic questions with an e-mail. The applicable Performance Work Statement (PWS) paragraph number and solicitation references shall precede all questions.

Questions shall not be marked with a restrictive legend and shall not include proprietary information. Questions should be numbered and not put in charts, tables or graphs. Please submit questions as soon as possible to allow the Government sufficient time to respond prior to the closing date.

L.2 DISPOSITION OF PROPOSALS

After proposal evaluation and contract award, the Contracting Officer will retain all original proposals. The remaining proposals may be destroyed or retained by the Government. A destruction certificate will not be furnished.

L.3 PROPOSAL SUBMISSION REQUIREMENTS

1. Each Offeror shall submit only one proposal which addresses all Government requirements outlined in the solicitation.

2. Optional Work specified in the PWS is subject to the Changes Clause and shall not be priced.

3. Submit proposals in four volumes as shown in Table Two.

4. Offerors must ensure that Past Performance references return the Past Performance Questionnaire by the proposal due date.

5. Late submission. Refer to FAR 52.215-1(c) (3) (ii) (A) (1), (2) and (3).

6. Period for acceptance of offers. The Offeror agrees to hold firm the prices in its offer for 180 calendar days from the date specified for receipt of offers.

7. Acknowledgement of Solicitation Amendments. Should amendments be issued for this solicitation, the Offeror shall acknowledge by signing the Standard Form (SF) 30 entitled Amendment of Solicitation/Modification of Contract and include it in the proposal submission. Acknowledgment of solicitation amendments issued after the proposal due date, shall be submitted via e-mail to both regan.t.alexander.civ@mail.mil and shelby.l.burroughs.civ@mail.mil no later than one week after the amendment was issued.

8. Table Two specifies the proposal volumes to be submitted, page limits applicable to each volume, the format for each volume, and the number of copies (hard copy/soft copy) of each volume to be submitted. One hardcopy of each Volume is to be designated “Original Copy”. Offerors shall provide one Master DVD that contains all four volumes of the proposal.

9. Submit each hard-copy volume in a separate three-ring binder. The Government will provide specific direction for submission of any pages that are changed (as a result of negotiations or proposal revisions). Each binder shall be clearly labeled with the solicitation number, volume title and a copy number (e.g. copy 1 of 4).

10. Technical Capability/ Risk. Technical proposals shall exclude company names and any other identifying information.

11. Printing should be single spaced and be double-sided. Each paragraph is to be separated by at least one blank line. A standard, 12-point minimum font size applies. Use either Arial or Times New Roman font. Tables and illustrations may use a reduced font size no less than 8-point and may be landscape.

12. Unnecessarily elaborate or lengthy proposals are not desired. Unless specifically stated, do not paraphrase the requirements of the PWS, or use phrases such as “unsurpassed levels of reliability,” or “standard techniques will be employed.” Proposals that merely mimic the PWS may result in a lower rating.

Table Two: Proposal Volumes, Page Limitations, Format, and Copies.

Volume No.

Title Page Limit Format Copies

Hard/DVD

I-IV Master Volume No Limit All four Volumes 1/1

I General

No Limit MS Word 2010 1/1

Contents of Proposal Transmittal Letter, Solicitation, Offer and Award Documents & Certifications/ Representations.

II Technical Capability/Risk 60 Total

Executive Summary Included in

pg. count

MS Word 2010

Work Breakdown Structure (WBS) described at L.6.1.(b)

No Limit MS Word or Excel

Staffing Plan - Description of Labor Categories described at L.6.1.(c)

No Limit MS Word or Excel

SF 1 Staffing (Workforce) Included in

pg. count

MS Word 2010

SF 2 Performance Management Included in

pg. count

MS Word 2010

SF 3 Quality Control Included in

pg. count

MS Word 2010

SANITIZED Version, as described at L.6.

VOLUME 2 – TECHNICAL

CAPABILITY/RISK (FACTOR 1)(a)

MS Word 2010 4 / 4

UNSANITIZED Version, as described at

L.6. VOLUME 2 – TECHNICAL

CAPABILITY/RISK (FACTOR 1)(a)

MS Word 2010 4 / 4

III Past Performance

Past Performance Description 25 Total MS Word 2010 3 / 3

Past Performance Questionnaires (separate submittal)

No Limit MS Word 2010

IV Cost/Price

Cost Notes (Narrative) No Limit MS Excel 2010 4 / 4

Cost Workbook/Excel Templates No Limit MS Excel 2010 4 / 4 SANITIZED Cost Workbook/Excel

Template and Cost Notes as described at

L.8.VOLUME 4 – COST (FACTOR 3) (7)

MS Excel 2010 4 / 4

UNSANITIZED Cost Workbook/Excel Template and Cost Notes, as described at

L.8.VOLUME 4 – COST (FACTOR 3) (7)

MS Excel 2010 3 / 3

L.4 PROPOSAL FILES

1. Format.

The submission needs to be clearly indexed and logically assembled. Each volume should be clearly identified and begin at the top of a page. All pages of each volume need to be appropriately numbered and identified by Offeror name, date and solicitation number in the header and/or footer. Create a Master Table of Contents and a Table of Contents for each volume. Use the following page setup parameters with MS Word (doc) files:

Table Three: Page Setup Parameters

Margins Top, Bottom, Left, Right - 1 Page Size, Width - 8.5 Gutter – 0 Page Size, Height - 11 From Edge Header, Footer - 0.5

Both hard and electronic submissions are to follow the above format. Additional direction for electronic packaging is in the paragraph below.

2. Electronic File Packaging.

(a) Complete electronic volumes are to be submitted in Microsoft Office format; readable by Microsoft (MS) Word, MS Excel, MS Power Point, and/or Adobe Acrobat (.pdf). Do not password protect electronic copies. All MS Excel formulas and hidden columns shall be viewable by evaluators. All electronic copies must be submitted on non-re-writable digital versatile disks (DVD-R) in a protective sleeve. Proposals submitted via e-mail will not be evaluated.

(b) Submit each volume on a separate DVD-R. Clearly mark the DVD-R and protective sleeve with volume number, Offeror name, and solicitation number. Each directory is to contain a Master Table of Contents for that Volume. Do not use "Pivot Tables" in Offeror spreadsheets. Offerors must ensure electronic copies (DVD-R) are virus free.

Electronic versions are to be an exact duplicate of the original hardcopy proposal. The Government is not responsible for identifying inconsistencies between the two and may rely on either version at its discretion. Page format restrictions and limitations (as identified in Table Two and Three) apply. Sound or video (e.g. MPEG) files are not to be embedded into the proposal files.

(c) Cost/Price DVD-R requirements: Files contained on the Volume IV Cost DVD-R may not be password protected. If the Cost/Price Volume contains electronic links, the links must be intact and maintained through all revisions.

(d) No cost information shall be presented in any part of the proposal except the UNSANITIZED cost proposal.

Proposal volumes shall not contain classified data. NO ZIPPED FILES are permitted.

3. Content Requirement.

(a) Confine all information to the appropriate file. If information is not located in the appropriate file, that information may not be evaluated and may be considered omitted. The Offeror should limit information to essential matters, sufficient to define the proposal in a clear and concise manner, to permit a complete and accurate evaluation of each proposal.

(b) Number all pages in each volume sequentially with Arabic numerals (1, 2, 3, etc.). Information that can be construed as correctly belonging in another volume of the proposal may be so construed and counted against the appropriate volume’s page limitation (the Government will not double count pages).

(c) Pages submitted in excess of the respective volume page limit will be removed and will not be evaluated by the Government.

(d) Title pages, tables of contents, cross-reference matrices, glossaries, acronym lists, page tabs, and section dividers that do not contain material that can be construed as proposal information will not be counted as part of the page limitations. However, these pages shall be numbered with lower case Roman numerals (i, ii, iii, etc.) or marked as tabs as appropriate to provide ease of reference for the Government.

(e) At a minimum, each volume of the proposal is to consist of a Table of Contents and a narrative discussion. Any proprietary information shall be clearly marked as such. Content for each proposal volume narrative discussion is prescribed in the following volume instructions.

L.5 VOLUME 1 - GENERAL

1. Proposal Transmittal Letter. A letter formally transmitting the proposal shall include the following:

(a) Statement of Compliance. Each Offeror shall include a statement indicating complete compliance with the solicitation, or detailed analysis of any objections, exceptions, contingencies, or additions. Any objections, exceptions, contingencies, or additions shall include an appropriate rationale and must be cross referenced to the particular paragraph(s) in the solicitation document to which they apply.

(1) Offerors are cautioned that they take exception to any requirements (including objectives and constraints) or Terms and Conditions of the solicitation at their own risk. The Government may, at its option, reject an offer which contains any such exceptions. Nonetheless, any exception taken by the Offeror, at its own risk, shall be identified in the Statement of Compliance.

(2) If no exceptions are taken, the Offeror shall include the following statement in the Statement of Compliance:

(3) “[Name of Offeror] takes no exception to any requirement or Terms and Conditions of Solicitation No.

W91RUS-18-R-DA04, USARCC-C Information Technology Support Services.

(b) Proprietary Information. Each Offeror shall include a statement indicating whether the Offeror intends to make use of any proprietary or patent information. In the event that use of such information is anticipated, the specific areas of use by the Offeror and its subcontractors must be clearly defined, including the level of rights that are applicable. Each Offeror shall indicate the cost to the Government for acquisition of each and all proprietary information identified in the proposal. Each Offeror shall carefully complete the appropriate representations and certifications, keeping in mind the above requirements.

(c) Format and Content. Each Offeror shall describe any deviations of their proposal from the specified format. If the content of the Offeror’s proposal differs significantly from these guidelines, Offerors shall state the differences and explain the reason for the differences.

(d) Joint Venture/Teaming Arrangements. Each Offeror shall provide, if applicable, a summary describing the Joint Venture/Teaming Arrangement established for this RFP and documentation evidencing the legal relationship among the joint venture/teaming parties. Documentation is to be included as an attachment to the proposal transmittal letter.

(e) DOD Security Clearance. Each Offeror shall provide, as part of their proposal, a copy of their letter from the Defense Industrial Security Clearance Office (DISCO) that grants their facility and security clearance levels. Include a statement certifying that all personnel employed to perform under the resultant contract meet the qualifications (to include the requisite security clearances, and National Agency Checks) in the DD Form 254, Contract Security Classification Specification, at Section J, as of the performance start date. Along with this statement please provide the following for both the Prime and Subcontractor(s):

(1) Cage Code

(2) DUNS Number

(3) Legal Company Name (identify all “aka” or “dba” names used also)

(4) Complete physical address of cleared facility (of facility which will have primary security responsibility)

(5) Facility Clearance Level

(f) DCMA and DCAA Points of Contact. Each Offeror shall provide their cognizant field office information to include the point of contact’s name, address, phone number, and e-mail address. Offerors shall include this information for all subcontractors. Each Offeror shall provide their most recent DCMA Forward Pricing Rate Agreement (FPRA), Forward Pricing Rate Recommendation and/or DCAA Provisional Rate Agreement, as well as any DCAA audit reports relative to your direct labor, indirect expense, and any other rates or factors. If you are an Offeror who does not have an assigned DCAA representing office, please contact your regional DCAA office for the contact information to supply in response to this RFP.

1. If a current FPRA, FPRR or DCAA/DCMA report/memorandum providing recommendations regarding your forward pricing rates does not exist, then Offeror and its subcontractor(s) shall provide the following:

a. Forward Pricing Rate proposal (FPRP) to include documentation to validate the proposed direct and indirect rates.

Examples of documentation which may be submitted for proposed direct labor rates could be recent actual direct labor rates supported by payroll records, and/or paystubs, Letters of Intent (LOIs), or salary survey data. If providing LOIs, you and/or your subcontractors shall include the direct hourly labor rate for the proposed employee, identify the position, submit the LOI on your subcontractor’s letterhead (as applicable) with both the prospective employee’s and the employer signatures, and state that the LOI is for the subject procurement. You and/or subcontractors shall provide the range of rates for each labor category based on its salary structure.

b. Forward Pricing Rate proposal (FPRP) shall include documentation to validate the proposed indirect rates.

Documentation for the FPRP indirect expense rates shall include the forecasted expense pool (by expense account) and allocation base detail, along with the last three years’ actual pool (by expense account) and allocation base information. This information shall include any incurred cost submissions along with your and/or your subcontractors’ certifications.

2. The rates reflected in the FPRA, FPRR, FPRP, or DCAA/DCMA audit or review should directly match the proposed rates as detailed in the proposal. If the proposed rates do not match the FPRA, FPRR, FPRP, or DCAA/DCMA audit or review, you and/or your subcontractors shall provide sufficient detail explaining how the proposed rates are realistic.

(g) Direct Billing Authorization. Contractors approved by DCAA for direct billing authorization shall provide, as part of their proposal, a copy of their DCAA direct billing authorization memorandum. This memorandum will be signed by the cognizant DCAA office manager and state that the contractor has adequate internal controls over its billing system and submits incurred cost proposals and final vouchers per FAR 52.216-7; therefore, provisional DCAA approval of interim vouchers is not needed.

(h) Disclosure of Potential Organizational Conflicts of Interest. The Offeror shall disclose complete information of any work performed by their company that is in any way associated with the contemplated acquisition or which could result in a potential organizational conflict of interest. Should a conflict of interest, or appearance of a conflict of interest, exist, the Contracting Officer shall determine the impact of the matter on the acquisition and the appropriate actions to be taken as a result of the determination. Should a potential conflict of interest exist, the Offeror is encouraged to contact the Contracting Officer prior to proposal submission for a determination prior to expending resources in proposal preparation.

(i) Solicitation Documents. Each Offeror shall complete (fill-ins and signatures) for the RFP/solicitation sections listed below. An authorized official of the firm shall sign the SF 33. Documents with original signatures shall be submitted as part of the hard copy document submission. PDF versions of the signed documents shall be submitted as part of the electronic DVD submissions. No changes or alterations shall be made to these sections of the solicitation.

1. Section A. Standard Form 33 (SF 33), Solicitation, Offer and Award and

2. Section G. Contract Administration Data

3. Section H. Special Contract Requirements.

4. Section K. Representations, Certifications and Other Statements of Offerors (FAR) representations, certifications and other statements of Offerors shall be submitted

5. On-line in accordance with solicitation provision 52.204-8. DFARS representations, certifications and other statements of Offerors shall be included with the solicitation documents submitted in this section.)

6. DD 254. Information for section 7a, 7b and 7c of the provided pre-award DD254 to include any Subcontractor/Teaming Partners, if applicable.

(j) Subcontracting/Teaming Arrangements. The Offeror is responsible for providing all the information necessary for the Government to evaluate the proposed teaming arrangement (Joint Venture, Mentor-Protégé, Similarly

Situated Entity, etc.) to ensure compliance with limitations on subcontracting in accordance with the applicable Code of Federal Regulation (CFR) 13. Analysis of teaming arrangement compliance will be conducted as part of the responsibility determination prior to award.

(k) Adequate Accounting System. In accordance with FAR 16.301-3(a), Cost reimbursement contracts may be used only when the contractor’s accounting system is adequate for accumulating and billing costs applicable to the contract. Offerors are required to submit with their proposal evidence that their accounting system is adequate for determining costs applicable to a cost reimbursement contract and adequate for segregating costs for change order accounting. An Offeror's accounting system shall be deemed adequate prior to award.

Offerors shall provide the date the Government deemed its accounting system adequate and name the Federal Government agency that provided the audit. Offerors shall also submit a copy of the audit report with their proposal.

Offerors who have an adequate accounting system, but do not have a DCMA/DCAA audit report to submit as verification of adequacy, shall complete the “Pre-award Survey of Prospective Contractor Accounting System Checklist”, attached to this solicitation at Section J, to document how the accounting system is designed to meet the SF 1408 criteria. The Contracting Officer will request a DCAA audit of your accounting system and provide the checklist to DCAA when the audit is requested. The preaward accounting system survey is an examination of a contractor's accounting system to reach an informed opinion as to whether or not the design of the prospective accounting system is adequate for accumulating and segregating costs under a cost reimbursable contract.

Accounting System compliance will be conducted as part of the responsibility determination prior to award for only the apparent awardee's proposal. If the Contracting Officer and DCAA are unable to deem the Offerors accounting system as adequate at time of award, their proposal will be determined non-responsive and non-responsible and will not be eligible for award.

(l) Financial Responsibility. Offerors shall provide information that affirmatively demonstrates the Offeror has adequate financial resources to perform the contract or has the ability to obtain them (FAR 9.104-3(a)). An explanation of how the provided information demonstrates the adequacy of the Offeror's financial resources shall also be provided.

Example information includes, but is not limited to the following:

1. Credit line and significant loan information, including current amount available, date due.

2. Financial data for parent company if they control cash/credit

3. Corporate guarantee when parent controls cash/credit

4. Three years financial statements to include:

i. Audited, reviewed, compiled or certified financial statements

ii. Balance sheet, income statement, and cash flow statement

iii. Notes/ disclosures to financial statements; explain unusual items

5. DCMA's Corporate Administrative Contracting Officer who is cognizant of the Offeror's financial responsibility matters.

6. Company's internal audit reports

7. Stockholder's reports and records

8. Earnings reports

9. Quarterly and annual reports

10. Financial disclosures

11. Statements of Board of Directors, Chief Operating Officers, President, etc.

L.6 VOLUME 2 – TECHNICAL CAPABILITY/RISK (FACTOR 1)

(a) Technical proposals shall be submitted both SANITIZED and UNSANITIZED. “UNSANITIZED” Technical proposals are complete Technical proposals that include all required information. “SANITIZED” Technical proposals shall exclude all company names, specific contracts worked or any other identifying information.

(b) This volume of the proposal should begin with a comprehensive Volume I table of Contents and a brief Executive Summary. This Executive Summary is primarily intended to provide contextual information for the respective Technical sub-factor evaluation teams. Do not include any Cost/Price Information. The Executive Summary should reflect a concise synopsis of key information found elsewhere in Volume I.

(c) If the Offeror intends to offer innovations, propose these innovations in the appropriate subfactor to ensure proper assessment. Describe the improvement/innovation and include the impact/benefit to the USARCC-C IT Support Services program. Offerors are hereby informed that performance or capabilities proposed above mandatory minimums may be incorporated into the contract as specified in the DoD Source Selection Procedures dated 31 March 2016.

(d) Offerors are responsible for including sufficient details to permit a complete and accurate evaluation of each proposal. Offers are responsible for illustrating that the proposed methods and approach to accomplishing the work will result in the RFP requirements being fully met or exceeded.

(e) Following the Table of Contents and Executive Summary, the Technical Volume narrative portion describing the methods and approach for accomplishing the identified services in Section C, inclusive of Appendices, is to be organized into the following subfactors.

1. SUB-FACTOR 1 – STAFFING. The Offeror shall provide its proposed staffing methodology/approach.

The Offeror shall provide an overall staffing structure and staffing level based on the Offeror’s proposed technical approach to performing the requirements. Offerors shall develop their own proposed number and type of workforce to perform work requirements. Offerors shall provide manpower and man-hours associated with each proposed position. The Offeror shall provide position descriptions for personnel that reflect the technical and functional qualifications in the PWS (PWS Section 4.0, Table 1 and Table 2). All personnel shall possess the minimum clearances and certifications required at the start of contract performance. Position descriptions must reflect actual duties, functions, and responsibilities that relate to the training, technical and functional certifications, education, experience, and security clearance requirements within the PWS. The plan will identify organizational and key position responsibilities to accomplish all requirements to include administrative requirements and optional work.

The Offeror’s staffing structure will also include subcontractor breakdown and basis of estimate, where proposed.

Staffing worksheets that illustrate the proposed staffing methodology shall be provided and will not be counted as part of the mission support page count. However, any narrative discussion accompanying the worksheets will be counted in the page count. Lines of authority must be clear in the delineation of staffing. The proposal should address why the proposed labor categories are the most appropriate for the work to be performed in support of each task. The proposal shall not provide the names of proposed personnel.

The Offeror’s proposal shall specifically include the following:

(a) Technical Approach. The Offeror shall provide a narrative interpretation of the scope of work and propose a corresponding technical approach for accomplishing those work requirements. The narrative should focus on illustrating for the Government the Offeror’s understanding and knowledge of the complexities inherent in the performance of this requirement as well as the feasibility of the Offer’s proposed approach to fully meet the solicitation requirements. The proposed approach shall also address the reporting and organizational structure for proposed staffing.

(b) Work Breakdown Structure (WBS). Provide the staffing structure and staffing levels by tasks and subtasks in the form of a Work Breakdown Structure (WBS) cross referenced to the PWS. The WBS shall be at a minimum of the third level. All hours shall be sub-totaled at each WBS element level and then totaled at each of the next highest levels. Many times, the WBS is a compilation of tasks from various functional areas, resulting in input from several people who are considered experts. If this is the case, then one person responsible for compiling the WBS should ensure there is no duplication and that all work for the requirement is included. Adjustments to the format below should be made only as required by the Offeror’s specific technical approach. No cost information shall be provided within this WBS. Note: This WBS shall mirror the WBS format required in the Cost volume and represent the SANITIZED Technical version to facilitate potential Most Probable Cost Adjustments.

1. The following information shall be included in the WBS.

a. WBS

b. PWS section cross reference

c. Performance/Deliverable Description

d. Labor Category

e. Hours

f. "Performance Period (Phase-in, Base, OP1, OP2)"

(c) Staffing Plan - Description of Labor Categories. The Offeror shall provide a narrative that explains the rationale for the position descriptions chosen and the work requirements that will be performed by each labor category. The Offeror shall provide a corresponding staffing worksheet(s) that fully illustrates the staffing methodology and the rationale for the position descriptions chosen and the corresponding labor categories proposed. All personnel shall possess the minimum clearances, certifications and minimum qualifications as proposed at the start of contract performance.

1. As a minimum, the following information shall be included in the staffing spreadsheet(s).

a. The Company’s internal job title and position description associated with each proposed labor category. The position description should reflect the qualifications (education, experience and job duties) that will be advertised to fill the position.

b. Specific Job Title (e.g., Help Desk Specialist I, II, III, IV)

c. Part Time/Full Time position

d. Total Hours per week

e. Work Days (e.g., Mon-Fri, Tue-Sat.)

f. Employee Duty Hours (e.g., 0830 – 1630.)

g. Job duties/functions/ key responsibilities

h. Skill level – both quantity and quality

i. Supervisory functions, if any

j. Key Position (Yes/No)

k. Certifications to meet technical and functional requirements (PWS Section 4.0, Table 1 and Table 2).

l. Training required

m. Education level

n. Years of experience

o. Security Clearance.

p. Exempt or Non-Exempt.

(d) Key Personnel. A narrative describing the qualifications, experience, training and certifications that will be required for key positions. The rationale for the proposed key personnel shall be provided. Also, address whether key personnel are currently employed by your company or have committed themselves to work on this effort.

(e) The Offeror shall describe its surge requirements staffing methodology/ approach to meet PWS requirements. At a minimum the Offeror shall:

1. Describe sources of surge staffing and arrangements established to ensure availability of such resources.

2. Describe qualifications of the workforce to support surge requirements.

2. SUB-FACTOR 2 – PERFORMANCE MANAGEMENT. The Offeror’s proposal shall specifically address the methodology for implementing the proposed approach/solution, to specifically include the following.

(a) An organizational chart or diagram showing the Offeror’s organization and a general description of the communication channels within the company and within the Government.

(b) Key Personnel: A description of the degree of autonomy and authority to be provided to the Program Manager (and other Key Personnel designated as essential to performance as may be necessary to successfully implement your approach).

(c) Performance Management /Subcontractor Management. Describe your company’s approach to effectively manage performance and coordinate with subcontractor(s). Describe the methods that will be utilized to ensure optimal levels of support of subcontractors.

(d) Describe the company’s approach for recruiting, screening, interviewing, hiring, human resource actions, personnel security requirements/clearances, and training and certification process of employees in order to provide a sufficient number of fully qualified employees (with complete and required background checks, technical and functional certifications and security clearances) to assume full responsibility for all contract functions by the contract start date. Also, discuss how you will ensure that skills of technical personnel will remain current with technology over the life of the contract.

(e) Recruitment and Retention. Discuss your compensation plan and how those elements will assure hiring a qualified workforce (including satisfying the Offeror’s targeted incumbent employee capture percentage) and limit attrition. Also discuss how full performance of services will be maintained during employee absences.

(f) Describe the methodologies and solutions that will provide the Government with contract oversight and/or tracking in these key areas:

1. Financial Management (cost control measures).

2. Information Technology Infrastructure Library (ITIL) Good Business Framework. Describe your company’s approach to an Information Technology (IT) Service Management strategy to include continuous process and service improvement. Discuss how improvement initiatives will be captured. Discuss also your view of the Government’s role in this process.

(g) Change Management and Continuous Improvement. Discuss your company’s approach to change management and continuous improvement. Discuss how improvement initiatives will be captured and addressed for contract-wide implementation. Discuss also your view of the Government’s role in this process.

3. SUB-FACTOR 3 - QUALITY CONTROL. Proposals shall address the following:

(a) Describe your corporate quality control policy and how the corporate office will support on-site quality control efforts to include quality control procedures within the area of responsibility (AOR).

(b) Describe the process and contractor personnel that will be utilized to monitor contract activities and identify, in a timely manner, problem areas and recommend solutions.

(c) Describe any additional proposed metrics for meeting performance, schedule, or cost requirements of the PWS.

(d) NOTE: DO NOT submit a Quality Control Plan with your proposal. A comprehensive Quality Control Plan supporting the PWS requirements will be required after contract award, in accordance with PWS Section 6.0 Deliverables, Table 3, Contract Deliverables.

L.7 VOLUME 3 – PAST PERFORMANCE (FACTOR 2)

This volume includes past performance information regarding similar/relevant contracts.

1. Past Performance Information shall be submitted as follows:

(a) This volume shall not exceed 25 pages, excluding Past Performance Questionnaire Forms.

(b) Offeror’s are free to submit past performance information from a team perspective. Offeror shall submit at least three, but no more than five descriptions of their Government and/or Commercial contracts (Prime, Sub-contractor or Business Relationship (i.e. Joint Venture, Sub-contractor, Mentor-Protégé, etc.) in performance or awarded during the past five years, from the issue date of this RFP, which are relevant in type and/or magnitude. The more relevant a contract, the more valuable the past performance information.

Relevant in type is defined as combined work performance similar to the services described in the PWS in terms of similarity of service/support, complexity, management of large numbers of employees, and degree of subcontract/teaming as that proposed/required by this solicitation.

Relevant in magnitude is defined as combined work performance that demonstrates the Offeror’s (Prime, Sub-contractor or Business Relationship (i.e. Joint Venture, Sub-contractor, Mentor-Protégé, etc.) has managed 100 or more employees in combined performance OR performance, when combined, are equal to $25 Million or more in contract value.

These criteria do not have to be demonstrated in each contract so that the past performance of the team as a whole may be evaluated; however, the Offeror should point out the relevance of each contract as it relates to type, magnitude or both so that the Government can clearly determine that the team’s aggregate past performance demonstrates the minimum requirements. Task Orders shall be treated as separate contract vehicles for past performance purposes. If the contract is a Task Order, then the contract number shall include both the BASIC contract number and the Task Order number (ex. W91RUS-17-C-1234-0005).

(c) The Offeror shall submit the written consent of its major subcontractors to allow the disclosure of its subcontractor’s past performance information to the Offeror. In addition, letters of commitment shall be included for all major subcontractors in order for their past performance to be considered.

(d) This volume shall be organized into the following sections:

2. Section 1 – Contract Descriptions. This section shall include the following information in the following format.

(a) Contractor/Subcontractor place of performance, CAGE Code and DUNS Number. If the work was performed as a subcontractor, also provide the name of the prime contractor and Point of Contact (POC) within the prime contractor organization (name, and current address, e-mail address, and telephone and fax numbers).

(b) Government contracting activity, and current address, Procuring Contracting Officer’s name, e-mail address, telephone and fax numbers.

(c) Government’s technical representative/COR and current email address, telephone and fax numbers.

(d) Government contract administration activity and the Administrative Contracting Officer’s name, and current e-mail address, telephone and fax number.

(e) Government contract administration activity’s Pre-Award Monitor’s name, and current e-mail address, telephone and fax numbers.

(f) Contract Number and, in the case of Indefinite Delivery type contracts, GSA contracts, and Blanket Purchase Agreements, include Delivery Order Numbers.

(g) Contract Type (specific type such as Fixed-Price (FP), Cost Reimbursement (CR), Time & Material (T&M), etc.). In the case of Indefinite Delivery contracts, indicate specific type (Requirements, Definite Quantity, and Indefinite Quantity) and secondary contract type (FP, CR, T&M, etc.).

(h) Awarded price/cost.

(i) Final or projected final price/cost.

(j) Original delivery schedule, including dates of start and completion of work.

(k) Final or projected final, delivery schedule, including dates of start and completion of work.

3. Section 2 – Performance. Offerors shall provide a specific narrative explanation of each contract listed in Section 1, Contract Description, describing the objectives achieved and detailing how the effort is relevant to the requirement of this RFP.

(a) For any contracts that did not/do not meet original schedule or technical performance requirements, provide a brief explanation of the reason(s) for the shortcomings and any corrective action(s) taken to avoid recurrence. The Offerors shall list each time the delivery schedule was revised and provide an explanation of why the revision was necessary. All Requests for Deviation and Requests for Waiver shall be addressed with respect to causes and corrective actions. The Offerors shall also provide copy of any Cure Notices or Show Cause Letters received on each contract listed and a description of any corrective action implemented by the Offeror or proposed subcontractor. The Offerors shall indicate if any of the contracts listed were terminated and the type and reasons for the termination.

4. Section 3 – Subcontracts. Offerors shall provide an outline of how the effort required by the RFP will be assigned for performance within the Offeror’s corporate entity and among the proposed subcontractors. The information provided for the prime Offeror and each proposed major subcontractor must include the entire company name, company address, CAGE Code, DUNS Number and type of work to be performed by citing the applicable Government PWS subparagraph number. This section will further include written consent of major subcontractors to allow the disclosure of their subcontractor’s past performance information to the Offeror. In addition, letters of commitment shall be included for all major subcontractors

5. Section 4 – New Corporate Entities. New corporate entities may submit data on prior contracts involving its officers and employees. However, in addition to the other requirements in this section, the Offeror shall discuss in detail the role performed by such persons in the prior contracts cited. Information should be included in the files described in the sections above. Letters of Commitment shall be included in the proposal for these employees in order to be considered.

6. Past Performance Questionnaire. For all contracts identified in Section 1, Contract Descriptions, a Past Performance Questionnaire must be completed and submitted. The Offeror shall complete Part I of the Past Performance Questionnaire and e-mail the questionnaire to both the Government contracting activity and technical representative responsible for the past/current contract. The POCs shall be instructed to electronically complete Part II of the questionnaire and e-mail the entire questionnaire to the Contracting Office no later than the proposal due date, to regan.t.alexander.civ@mail.mil and shelby.l.burroughs.civ@mail.mil. The Offeror shall e-mail to the Contracting Officer a list of all the POC’s who were sent a questionnaire. The Government must receive this list no later than the proposal due date. The POC List shall be submitted in Word for Windows Table Format to include the following fields: Solicitation Number; Company Name; Contract Number; Government Agency; POC Last Name, First Name; POC Title; POC Telephone Number; POC E-mail Address; and Date E-Mail to POC (month/day).

7. Submissions. Offerors are discouraged from providing points of contact with another contractors’ facility, i.e., in case an Offeror (or one of his/her team members) is in a subcontract with another contractor who has submitted a proposal on the same requirement. Offerors shall provide and submit the prime contract number and all Governmental agency points of contact (POC) in lieu of subcontract numbers or prime contract POCs in situations as described above.

8. Small Business Participation Past Performance All Offerors shall submit information substantiating the Offerors’ past performance in complying with FAR 52.219-8, “Utilization of Small Business”, maximizing opportunities for U.S. small business subcontractors. Offerors shall also provide a statement indicating whether any negative information has been reported in the past six years concerning the Offerors’ past compliance with FAR 52.219-8. If any such negative information has been reported, the Offeror may submit explanations or comments responding to such negative information. Offerors with no prior contracts containing FAR 52.219-8 shall certify the same.

9. It is the sole responsibility of the Offeror to provide their references with a copy of the questionnaire. It is also the Offeror's responsibility to ensure the references return the questionnaire directly to the Contracting Office listed in paragraph three below.

10. Past Performance Questionnaires shall be sent directly to the following e-mail or physical address by the proposal due date. Send electronic submissions by e-mail to the Contracting Officer, Mr. Shelby Burroughs, shelby.l.burroughs.civ@mail.mil and the Contract Specialist, Ms. Regan Alexander, regan.t.alexander.civ@mail.mil. Mail or deliver submissions to the below physical address.

Army Contracting Command, Aberdeen Proving Ground (ACC-APG), Huachuca Division ATTN: CCAP-CCH-D (c/o Mr. Shelby Burroughs or Ms. Regan Alexander) 2133 Cushing Street, Bldg. 61801 Room 2637 Ft. Huachuca, AZ 85613-7070

11. NOTE: The Government reserves the right to contact and use information provided by the references and any other sources. It is the Offeror’s responsibility to ensure all reference data is current so that the performance information may be evaluated.

L.8 VOLUME 4 – COST (FACTOR 3)

This volume shall consist of all information, required to support proposed costs and prices. Certified cost and pricing data are not currently required; however, the Government reserves the right to request such data prior to award. The information submitted in this volume shall comply with FAR 15.408, Table 15-2, and the requirements set forth below. There are no page limitations for this volume.

1. The Offeror is responsible for ensuring the information submitted in this volume is consistent with and fully supports the amounts set forth in the Standard Form 33 (Solicitation, Offer, and Award), Schedule B (CLIN structure).

2. Cost Workbook. The proposal shall set forth a summary of the total estimated costs by cost element and shall provide a breakdown and corresponding BOE of the proposed estimated costs of each CLIN separately, including all direct and indirect charges and fees. In order to maintain a minimum level of commonality between proposals, each Offeror is required to complete the Excel Cost Workbook at Attachment J.4 Cost Excel Spreadsheet. Separate cost worksheets shall be developed for the Phase-in, Base Period, Option Period One and Option Period Two. All documentation furnished to support the cost summaries are to be provided within the specified format and shall be easily traceable to the cost summary sheets. The format of the workbook and the worksheets contained therein shall not be modified unless instructed to do so within the Cost Workbook instructions. Offerors shall show an appropriate level of detail necessary to demonstrate the derived values in the worksheets. Costs shall be grouped by Team Member (i.e. Prime/Subcontractor, etc). The Offeror shall propose costs that are reasonable, allowable, and allocable in accordance with their disclosed and/or established accounting practices consistent with FAR Subpart 31.2.

3. Additionally, if proposing subcontractors, a detailed cost proposal for each subcontract shall also be submitted.

Prime contractors (and higher-tier subcontractors shall conduct appropriate cost or price analysis to determine reasonableness of proposed subcontract prices and include the results of these analyses in their Cost proposal.

Offerors are required to support the subcontract to the same level of detail and information as the prime Offeror. The Offeror shall also explicitly detail on its Cost proposal the amount of work subcontracted, in terms of both dollars and percentage, and identify the type of subcontract.

4. If Teaming Partner data is considered proprietary, it may be sent directly to the Government. All requirements of this RFP shall apply to the Subcontractor’s proposal submissions. The Offeror is responsible for ensuring that all Teaming Partner information is submitted in a timely manner. The Prime Contractor shall have the responsibility to consolidate the overall cost totals and include them wherever applicable in the Cost Workbook.

5. Schedule B contains the CLINs/SLINs for this solicitation and a completed Schedule B shall be part of the Cost volume. For some CLINs/SLINs, a Government estimate/plug figure is being provided. All other line items must be completed by the Offeror. The labor CLINs/SLINs include fill-ins for the estimated cost and Fixed-Fee dollar values associated with the line item. Ensure that these blanks are filled in and that the total of the estimated cost plus the Fixed-Fee equals the line item amount.

6. For evaluation purposes, use the following Government provided amounts. These amounts are non-adjustable. All ODCs shall be proposed without Fee.

Table Four: Government Provided Amounts

Cost Element Phase-In Base Period Option Period One Option Period Two Overtime (OT) $15,210.00 $167,310.00 $188,543.00 $194,765.00 Travel & Training (ODC) $33,333.33 $366,666.67 $400,000.00 $400,000.00

7. Offerors shall submit both a SANITIZED and UNSANITIZED version of the Cost Volume in Microsoft Excel format. UNSANITIZED cost proposals are complete cost proposals that include all required information.

SAN…