Attachment_H_-_Other_Workload_Data.docx

US ARMY CORPS OF ENGINEERS INFORMATION TECHNOLOGY (ACE-IT)

RADIO SYSTEMS AND SERVICES (ARSS)

Attachment H – Other Workload Data

1. General Workload Data Background

It has been identified through development of the ARSS Performance Work Statement that specific sections of the ARSS Service Portfolio would require supplemental information in order for the Contractor(s) to properly evaluate the requirements and gauge potential future workload efforts. This ARSS Workload Data attachment has a data collection period ending on 08 APR 2014 and was created to provide supplemental information to assist the Contractor(s) in more accurately shaping their proposals; i.e. by possible synergies with proper resources in the proper locations or roles, and efficiencies in an already mature corporate culture. It is by no means all inclusive for the requirements of the complete ARSS contract.

Generally speaking, the ARSS Service Portfolio area listed below is presented with current Contractor workload requirements reflected as an amount of Contractor Manpower Equivalents (CMEs). Figure 1-1 below includes an overall summary of the ARSS Service Portfolio area detailed within this attachment from the current USACE support model. It also takes into account diminishing workload from a major refresh of radio equipment that concluded in June 2014 and is not expected to repeat within the next 5 years. (i.e. 5-10 count per year of major effort as noted in the Surge section 2.4).

(Note in 2.4)

Figure 1-1. ARSS Service Portfolio Summary CME Workload Data

2. Radio Engineering Branch Workload Data

2.1. ACE-IT Radio Engineering Background and General Information

The ACE-IT Engineering & Design Division, Radio Engineering Branch supports technologic modernization and sustainment of the USACE infrastructure by providing engineering, testing, and architectural support in all ACE-IT Radio service areas. It reviews customer requirements and Statement of Work (SOW) responses to ensure proper engineering solutions; provides Bill of Material (BOM) in response to customer radio requirements; provides technical review in support of Radio Architecture and Strategic planning; ensures proposed infrastructure changes are thoroughly investigated and tested for compliance, performance, integration, and technical soundness. The Radio Engineering Branch is required to collaborate and coordinate with the various Enterprise Operations Infrastructure Teams providing IT Services for the USACE.

2.2. Radio Engineering Branch Workload Data

The workload of the Radio Engineering Branch continues to grow in support of and response to current and new customer requirements, and technologic modernization and sustainment for the USACE.

The incoming Contractor(s) will be responsible for the continuous development and maintenance of USACE radio infrastructure documentation, and adhering to DoD, Army, USACE, and ACE-IT regulations, policies, and standards, and to follow ACE-IT business processes to include Change, Release, and Configuration Management Processes.

Figure 2.2-1 below provides summaries of Radio Engineering Branch’s workload from May 2011 through Apr 2014 (3 years). Please note some incidents require response after core hours.

May 11-Apr 12 Year 2 May 12-Apr 13 Year 3 May 13-Apr 14

Figure 2.2-1. Count of Radio Engineering Services Efforts (3 yrs)

2.3. Radio Engineering Branch Incident Workload Data

The following Figures 2.3-1 through 2.3-3 below provides examples of Radio Engineering Branch’s Incident workload specific to USACE Districts / Divisions / Labs / Centers from May 2011 through Apr 2014 (3 years). Additionally, during the period approximately 92% of repairs were under $2,500.

Figure 2.3-1. Count of Radio Engineering Services Incident Assignments per Month (3 yrs)

Figure 2.3-2. Count of Radio Engineering Services Incident Assignments by Most Recent 3 yrs

May 11-Apr 12 Year 2 May 12-Apr 13 Year 3 May 13-Apr 14

May 11-Apr 12 Year 2 May 12-Apr 13 Year 3 May 13-Apr 14

Figure 2.3-3. Count of Radio Engineering Services Incident Assignments by USACE Sites (3 yrs)

2.4. Radio Engineering Branch Surge Workload Data

The following Figures 2.4-1 through 2.4-3 below provides examples of Radio Engineering Branch’s Surge workload specific to USACE Districts / Divisions / Labs / Centers from May 2011 through Apr 2014 (3 years). Additionally, during the period 35% of surges were under $3,000.

Note: The presented workload contains a major refresh of radio equipment that concludes in June 2014 and is not expected to repeat within the next 5 years. (i.e. 5-10 count per year of major effort).

Figure 2.4-1. Count of Radio Engineering Services Surges per Month (3 yrs)

Figure 2.4-2. Count of Radio Engineering Services Surges by Most Recent 3 yrs

May 11-Apr 12 Year 2 May 12-Apr 13 Year 3 May 13-Apr 14

May 11-Apr 12 Year 2 May 12-Apr 13 Year 3 May 13-Apr 14

Figure 2.4-3. Count of Radio Engineering Services Surges by USACE Sites (3 yrs)

The following is a table representing a breakout of Surges. Any one surge may include efforts from multiple categories.

Total # of Surges:

MAY 11 – APR 12: 113

MAY12 – APR 13: 113

MAY 13- APR 14: 69

Locations (i.e. CESAW) are fully defined with addresses in Attachment L: Government Facilities and Available Work Locations (FOUO), Radio Repair Tickets (3 yrs) Num of Radio Repair Tickets (3 yrs) 40664 40695 40725 40756 40787 40817 40848 40878 40909 40940 40969 41000 41030 41061 41091 41122 41153 41183 41214 41244 41275 41306 41334 41365 41395 41426 41456 41487 41518 41548 41579 41609 41640 41671 41699 41730 5 3 7 8 9 27 50 39 56 60 48 18 22 54 11 14 19 21 33 25 39 9 15 80 89 96 97 76 47 32 30 29 35 36 40 20

Radio Surge Tickets (3 yrs) Year 1 (May 11 - Apr 12) Year 2 (May 12 - Apr 13) Year 3 (May 13 - Apr 14) 113 113 69