Amendment_0001_to_ARSS_Solicitation_W912DY-16-R-0015.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

The purpose of this amendment is to post the complete list of all of the questions received to date and the Government's corresponding responses. This amendment also implements minor corrections to the PWS and Pricing Template, w hich are explained in the questions and answ ers list.

All other terms and conditions remain unchanged.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 71

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 16-Mar-2016

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W912DY-16-R-0015

X 9B. DATED (SEE ITEM 11)

23-Feb-2016

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

16-Mar-2016

CODE

US ARMY ENGINEERING & SUPPORT CENTER

CEHNC-CT

4820 UNIVERSITY SQUARE

HUNTSVILLE AL 35816-1822

W912DY 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

W912DY-16-R-0015

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

The following have been modified:

PWS

US ARMY CORPS OF ENGINEERS INFORMATION TECHNOLOGY (ACE-IT)

RADIO SYSTEMS AND SERVICES (ARSS)

PERFORMANCE WORK STATEMENT

Amendment 1 16 March 2016

1. INTRODUCTION

The U.S. Army Corps of Engineers Information Technology (ACE-IT) provides secure enterprise-wide Information Management/ Information Technology (IM/IT) support services to more than 37,000 US Army Corps of Engineers (USACE) customers located throughout the Continental United States (CONUS) and Outside the Continental United States (OCONUS). For the purposes of this PWS only Alaska, Hawaii, Puerto Rico and the Marshall Islands (excluding the Kwajalein Atoll) locations are included as OCONUS sites. Services identified as part of this Performance Work Statement (PWS) will support the mission needs of USACE headquarters located in Washington, DC; nine Divisions; 45 Districts to include over 1,500 field and area project offices; eight other organizations; and two data centers located in Vicksburg, Mississippi, and Portland, Oregon. There are USACE organizations in overseas locations, that currently do not receive ACE-IT support and these locations may be added at a later date. For additional information about USACE, go to www.usace.army.mil. The complete list of USACE Sites is in Attachment E - Government Facilities and Available Work Locations (FOUO).

1.1 Background Information

The USACE is a large user of marine, land mobile radio (LMR), microwave, satellite and other wireless communications technologies in support of their mission. The USACE function provides vital public services to millions of US residents and its operational capability safeguards human lives, and trillions of dollars in land and private property assets.

While generally associated with dams, canals and flood protection in the United States, USACE is involved in a wide range of public works support to the nation and the Department of Defense throughout the world. The Corps of Engineers is the nation's number one provider of outdoor recreation and provides 24% of the US hydropower capacity. The Corps' mission is to provide vital public engineering services in peace and war to strengthen our nation's security, energize the economy, and reduce risks from disasters.

USACE’s most visible missions include:

Planning, designing, building, and operating locks and dams. Other civil engineering projects include flood control, beach nourishment, and dredging for waterway navigation.

Design and construction of flood protection systems through various federal mandates.

Design and construction management of military facilities for the Army, Air Force and other Defense and Federal agencies.

Environmental regulation and ecosystems restoration.

Maintaining more than 12,000 miles (19,000 km) of commercially navigable channels across the US.

Supporting the United States Department of Homeland Security (DHS) through its security planning, force protection, research development, and the Federal Emergency Management Agency (FEMA) with its disaster preparedness efforts and quick response to emergencies and disasters.

The Corps encompasses a great engineering force of highly disciplined employees and partners that work through complex thought processes and actions to deliver innovative and sustainable solutions to the nation's engineering challenges.

For additional information about USACE, go to www.usace.army.mil.

1.2 History

The Corps’ story originates more than 200 years ago when Congress established the Continental Army with a provision for a Chief Engineer on June 16, 1775. The Army established the Corps of Engineers as a separate, permanent branch on March 16, 1802, and gave the engineers responsibility for founding and operating the U.S. Military Academy at West Point.

Since then, the U.S. Army Corps of Engineers has responded to changing defense requirements and played an integral part in the development of the country. Throughout the 19th century, the Corps built coastal fortifications, surveyed roads and canals, eliminated navigational hazards, explored and mapped the Western frontier, and constructed buildings and monuments in the Nation’s capital. While the mission and tasks have evolved with the needs and priorities of the Nation, the dedication and commitment of the workforce has remained constant.

The U.S. Army Corps of Engineers:

Manages an Army military construction program which between 2006 and 2013 totaled approximately $44.6 billion — the largest construction effort since World War II.

Operates and maintains 12,000 miles of commercial inland navigation channels, and 926 coastal, Great Lakes, and inland harbors.

Dredges more than 200 million cubic yards of construction and maintenance dredge material annually.

Owns and operates 24 percent of the U.S. hydropower capacity or three percent of the total U.S. electric capacity.

Is the Nation’s number one federal provider of outdoor recreation.

Is the Nation's environmental engineer.

Owns and operates more than 600 dams.

Restores, creates, enhances, or preserves tens of thousands of acres of wetlands annually under the Corps’ Regulatory Program.

Provides a total water supply storage capacity of 329.2 million acre-feet in major Corps lakes.

Supports Army and Air Force installations.

Provides technical and construction support to more than 100 countries.

Researches and develops technologies to protect the Nation’s environment and enhance quality of life.

Figure 1-1

1.3 Organization

The USACE organization is described in more detail below. High level elements of the USACE organization are shown in Fig. 1 – 1. USACE is a Direct Reporting Unit of the U.S. Army.

1.3.1 The Chief of Engineers and Commander USACE

The USACE Chief of Engineers/Commander has separate and distinct command and staff responsibilities. As a staff officer at the Pentagon, the Chief advises the Army on engineering matters, serves as the Army's topographer, and acts as the proponent for real estate and other related engineering programs. As Commander of USACE, the Chief of Engineers leads a Major Army Command that is the world's largest public engineering, design, and construction management agency. The Commander defines policy, provides guidance, and plans the direction of USACE.

1.3.2 USACE Headquarters

USACE Headquarters consists of an Executive Office and 19 Staff Principals. The Headquarters, located in Washington, DC, creates policy and plans future direction of subordinate USACE organizations.

1.3.3 Divisions and Districts

USACE consists of geographically disbursed locations throughout the United States, Asia, and Europe and is organized into nine Divisions, 45 Districts, and over 1,500 field and area project offices. The Districts oversee project offices throughout the world. Divisions and Districts are defined by watershed boundaries for their civil works missions and by states for their military construction missions.

1.3.4 Other USACE Organizations

There are several other major organizations within USACE:

Huntsville, U.S. Army Engineering and Support Center, which provides engineering and technical services, program and project management, construction management, and innovative contracting initiatives for programs that are national or broad in scope or are not normally provided by other USACE elements.

Finance Center (FC), which supports the finance and accounting functions throughout

USACE.

Humphreys Engineer Center Support Activity (HECSA), which provides administrative and operational support for HQUSACE and USACE field offices.

Marine Design Center (MDC), which provides total project management, including planning, engineering, and shipbuilding contract management in support of USACE, Army, and national water resource projects in peacetime and augments the military construction capacity in time of national emergency or mobilization.

Institute for Water Resources (IWR), which supports the Civil Works Directorate and other USACE offices by developing and applying new planning evaluation methods, policies, and data in anticipation of changing water resources management conditions.

249th Engineer Battalion, which generates and distributes prime electrical power in support of war fighting, disaster relief, stability, and support operations as well as providing advice and technical assistance in all aspects of electrical power and distribution systems.

Engineer Research and Development Center (ERDC), which provides science, technology, and expertise in engineering and environmental sciences. ERDC consists of seven interrelated laboratories.

Army Geospatial Center (AGC), which coordinates, integrates, and synchronizes geospatial information requirements and standards across the Army, develops and fields geospatial-enterprise enabled systems and capabilities to the Army and DoD, and provides direct geospatial support and products to the warfighter.

USACE Logistics Activity (ULA), which provides logistics support to the Corps including supply, maintenance, readiness, materiel, transportation, travel, aviation, facility management, integrated logistics support, management controls, and strategic planning.

1.3.5 Army Corps of Engineers – Information Technology (ACE-IT)

ACE-IT is the enterprise IT service delivery team for the USACE supporting the mission requirements of our USACE customers by delivering mission-focused IT services using a site-specific support model aligned along the USACE Regional Business Centers. USACE is an approximately $35.2 billion enterprise with approximately 37,000 customers working in over 100 countries. ACE-IT provides direct on-site command and control, coordination, technology resources services in execution of the USACE missions.

ACE-IT is seeking a Radio Systems and Services (ARSS) contract in which Contractor will support ACE-IT in the management and delivery of radio systems and services to USACE.

1.4 Intent

The intent of this contract is to obtain support and services to manage the complete life-cycle of the USACE radio communications mission. The Government (ACE-IT) in coordination with the Contractor, as a team will collectively provide the radio systems and services that USACE needs.

The Contractor will perform radio procurement and devise a comprehensive management approach with the activities necessary to execute core functions required under the ARSS contract. The approach will define and detail how technical management of all ARSS services, including functions, tasks, costs, schedules, and risks will be performed and managed under the contract. It will also include a complete and streamlined means for USACE users, when approved by ACE-IT, to centrally acquire/procure, install, program and repair standard radio, microwave and satellite systems/equipment through the contractor on their behalf.

1.5 USACE Customers at Minimally Supported Sites (MSS)

Minimally Supported Sites (MSS) are composed of multiple USACE sites where ACE-IT is not the current primary service provider. These sites are identified in Attachment E - Government Facilities and Available Work Locations (Sheet: “Minimally Supported Major Sites”).

Complete oversight (Operation, Maintenance, and Procurement) of the Radio and Very Small Aperture Terminal (VSAT) systems is the responsibility of the MSS owners at the present time.

However, in the future the ARSS Contractor may be required to integrate with, or establish some other relationship with these MSS.

1.6 Summary of Network Environment

There is a USACE Computer Network utilized by all the elements within the organization. The USACE Computer Network is known as CorpsNet.

1.6.1 CorpsNet

CorpsNet includes but is not limited to, the CorpsNet infrastructure, USACE Divisions, Districts, Labs and Centers, Project Offices, and Field Locations. ACE-IT and their ACE-IT IT Enterprise Services (AIES) Contractor (which is not part of this scope) provide primary IT support for all USACE sites except for those previously identified as MSS. The MSS VSAT customers are connected to CorpsNet directly or via Virtual Private Network (VPN), and are treated as one network with a common accreditation boundary and common set of access controls.

1.6.2 USACE Networks of Interest (NOI)

In general the CorpsNet is treated as one network with a common accreditation boundary and common set of access controls. A Network of Interest (NOI) is a logical framework that allows protected access to resources within CorpsNet and its associated networks with special access and data management requirements.

The specific technical solutions applied to the current major NOIs include one standard design type consisting of Boundary Access Control List (ACL) and a firewall solution followed by a network Intrusion Detection System/Intrusion Prevention System (IDS/IPS) to logically separate and inspect all traffic.

The current major NOIs include, but are not limited to:

CorpsNet including:

o USACE Divisions o USACE Centers o USACE Districts o USACE Project Offices o USACE Field Site Locations o USACE Field Operating Activities (FOAs) o USACE De-militarized Zone (DMZ) o USACE Data Centers (also referred to as Processing Centers: Central Processing

Center (CPC) and Western Processing Center (WPC))

Research and Development (R&D) Environment (RDE) USACE Secure Internet Protocol Router Network (SIPRNet enclaves) Supervisory Control and Data Acquisition (SCADA) National Recreation Reservation Systems (NRRS) Minimally Supported Sites (MSS)

The above NOIs operate within the umbrella of a Technical Control (TECHCON) relationship with the Army 7th Signal Command Network Enterprise Technology Command (NETCOM).

However, it should be noted that CorpsNet is not currently directly connected to the Army NIPRnet.

At some future time, any of the NOIs may be required to integrate with, or establish some other relationship (peering, for example) with a broader network such as an OCONUS network or other DoD/Department of the Army network.

1.6.3 Asset Management and Configuration Management Database (CMDB)

Asset Management is the identification, tracking, control, and accounting of assets (Hardware and Software) throughout the assets’ life cycle to provide operational and cost visibility. Asset Management is a joint Government and ARSS Contractor responsibility.

The USACE Logistics Agency (ULA) provides Property Book Officers (PBOs) and other personnel to assist USACE Major Subordinate Commands (MSCs) and USACE Field Office Activities (FOAs) in the management of property. As a FOA, ACE-IT provides internal controls for property accountability based on ULA guidance, implementation of an ACE-IT Command Supply Discipline Program, and adequate hand receipt holders for the management of ACE-IT controlled property.

The ARSS Contractors are required to safeguard and accept responsibility for all Government Furnished Property (GFP) in their possession or assigned to them, IAW applicable DoD, Army, and USACE guidance referenced in AR735-5 Policies and Procedures for Property Accountability and USACE Operations Order (OPORD) 2011-79 (Personal Property Accountability) and OPORD 2011-79 and the associated Fragmentary Orders (FRAGOs).

The Configuration Management Database (CMDB) is USACE’s database that identifies and maintains information regarding all IM/IT hardware and software and associated infrastructure assets. The CMDB is managed by ACE-IT and their AIES Contractor (not part of this scope).

Additionally, CMDB requirements are identified in the Surge, Repair and Sustainability, and Centralized Labor sections. It is also defined in Section 6.

2. OBJECTIVE

The primary objective of this PWS is to establish Radio, Satellite, and Microwave systems hardware and service support. This support includes hardware procurement and installation, planning, engineering and design services, repair, and emergency services. Section 4 outlines the overarching areas of hardware and service support required.

There will be multiple surge services (see Section 4.2) and repair requests (see Section 4.3) that will be managed and performed simultaneously. While most day-to-day work involves continuation and expansion of existing services, certain projects require service, installation, and support of radio and VSAT resources for developing radio engineering and construction requirements. Other projects require rapid response and flexible service, installation, and support of radio and VSAT resources for Emergency Operations response efforts. These efforts are generally funded through a “When ordered” reimbursable mechanism.

Embedded within the primary objective are the following requirements:

a) Strengthen and standardize radio equipment/systems’ performance, support and management across the enterprise.

b) Promote spectrum sharing, efficiency, and interoperability.

c) Ensure compliance with federal entities such as National Telecommunications and

Information Agency (NTIA), Office of the Secretary of Defense (OSD), Department of Army (DA) and USACE and security with regards to equipment and spectrum.

d) Provide centralized configuration management support for radio, satellites and all associated radio equipment.

e) Use a single vendor brand as the source for the standard configurations designated by

USACE.

f) Provide an acquisition solution that supports Life Cycle Management (LCM) for radios and all associated hardware.

g) Provide a predictable timeline for delivery of standard hardware items.

h) Provide order status from time of request through invoicing. Order status updates shall be made for events including, but not limited to, order received, item(s) shipped, item(s) delivered, and order invoiced.

i) Provide invoicing customized to the type of service – Surge and Repair to support all Corps customers.

j) Provide a predictable return policy for items returned for reasons other than defect.

k) Achieve greater return on IT investment and achieve consistent cost effective IT service delivery.

Historical workload requirements are discussed in Attachment H – Other Workload Data.

Sample Scopes of Work (SOW) are provided in Attachment M – Sample Scopes of Work; Attachment V –Sample Repair SOWs. A sample of a Microwave PWS is available in Attachment U – Sample Microwave PWS.

3. SCOPE

This PWS includes all equipment and services associated with USACE radio systems. USACE customers have numerous requirements for handheld, mobile, and base station radio communications systems, equipment, accessories, and services. Equipment and services will be delivered at various locations and facilities including fixed buildings, floating plants, temporary field structures, alternate work sites, deployment locations or other sites. These requirements encompass unclassified information sent over radio transmission systems.

The USACE radio systems use, but are not limited to, the following five bands:

a) Marine Band

b) High Frequency (HF)

c) Very High Frequency (VHF)

d) Ultra High Frequency (UHF)

e) 700-800 MHz

The following equipment is utilized in the aforementioned bands:

a) Handheld Radio

b) Mobile (transportable, vehicular, watercraft/vessel)

c) Base Station

d) Repeater

e) Cross-Banding Equipment/Interfaces

f) Two and four wire remote control and/or console units

g) Digital Interface Units (DIU)

h) Analog to digital conversion interfaces

i) Radio telephone interconnects

j) Public address systems

k) Radiating coaxial systems

l) Radio over IP (RoIP);

m) Store and Forward Devices

These systems are referenced in Attachment J – Radio Inventory.

This PWS also includes the following:

a) Fixed terrestrial microwave systems operating in the Federal 1.8, 4, 7-8 GHz Bands

b) Shared unlicensed (spread spectrum) Bands.

c) Satellite Systems (excluding bandwidth)

1) Very Small Aperture Terminal (VSAT) Satellite Systems

2) Direct Readout Ground Station (DRGS) receivers/fixed dishes

d) Differential Global Positioning Systems (DGPS)

e) Tower Light Monitoring Equipment

The above are referenced in the following attachments:

a) Attachment B - CMDB Microwave Inventory.

b) Attachment S – VSATs.

c) Attachment D – DRGS Water Management.

d) Attachment C - DGPS MOA and Information.

e) Attachment P – Tower Light Monitoring Equipment

f) Attachment Q – Tower Light Monitoring Locations

The PWS also includes the various antennas connected to any of the sytems (directional, omni-directional, broadband, etc.), to include interconnected transmission mediums including but not limited to coaxial, waveguide, etc., and may be installed on buildings, towers, telephone /monopoles, etc. that are owned or leased by USACE.

ACE-IT requires a complete and streamlined means for USACE users, when approved by ACE- IT, to centrally acquire/procure, install, program, and repair standard radio systems/equipment through the Contractor on their behalf. In some cases these requests may need additional PWS services, such as engineering design and planning, requiring coordination with the ACE-IT Radio Systems Design Subject Matter Expert (SME) through the use of BMC Remedy. The USACE Enterprise Service Desk (ESD), using BMC Remedy, will be utilized to accept and manage all such requests between the USACE customer, the ACE-IT Radio Systems Design SME and the ARSS Contractor.

The ACE-IT Tracking List on the Radio Services SharePoint site will be utilized as secondary support tool for Surge and Maintenance Services.

Since the need for the products and services required under this PWS is driven by each individual USACE District, the volume of most requirements cannot be reasonably estimated in advance. Requirements prefixed with “When ordered” fall into this category.

The Contractor shall provide their overall contract program management plan for the execution of the services in this PWS in accordance with the instructions and deadlines contained within

CDRL A001 – PMP.

a) The plan shall define and document both the technical and administrative management of Radio Services in this PWS, including functions and tasks, costs, and reporting.

b) This plan will be a living document and will be refined after award during the transition period, in coordination with the Contracting Officer (KO), Contract Specialist (CS), Contracting Officer’s Representative (COR) and Radio Systems Design SMEs.

c) Contractor will provide the next draft of the plan in accordance with CDRL A001.

d) The Government will review, provide input and the Contractor will respond in accordance with CDRL A001.

The performance requirements are divided into four main sections: Centralized Support, Surge Services, Repair and Sustainability Services and Emergency Support.

4. PERFORMANCE REQUIREMENTS

All services shall be performed in accordance with nationally recognized commercial, federal government, and military references listed in Attachment L - Reference Documents. The performance requirements are divided into four main sections: Centralized Support; Surge Services; Repair and Sustainability Services; Emergency Support.

4.1 Centralized Support (CS).

This involves the overall contractor management, coordination, and integration of the multiple core services within this PWS – Surge Services, Repair and Sustainability Services and

Emergency Support. The Contractor shall coordinate efforts in these areas with Radio Systems Design SMEs and the customer. Complete details are in Sections 4.2, 4.3, 4.4 and 7.8.17.

The Contractor shall provide a centralized management approach for the provision, coordination and integration of the multiple core services within this PWS (Surge, Repair and Sustainability, Emergency Support). The Contractor shall prepare and provide monthly reports and complete the CMDB entries (see Sections 5 and 6). The contractor shall act as the lead coordinator for all other core service requirements such as asset management and testing procedures.

If desired, a total of 2 seats can be provided to the Contractor. Those seats can be located in either Pittsburgh, PA or Vicksburg MS. This is not mandatory but an option. Those seats are located in the District Offices in each location.

4.1.1 General Requirements

The Contractor shall:

a. Participate in the USACE Radio and Satellite Community of Practice (CoP) meetings in the role of technical consultant to adequately understand, provide and remain up to date in the USACE Radio services arena. The USACE Radio and Satellite CoP meet to interact and collectively learn, solve problems, build skills and competencies, and develop best practices within the radio and satellite communications focus area.

b. Provide technical input during briefings to command /management, etc. Briefings may be related to radio equipment/service issues, upgrades, refresh/replacement, infrastructure enhancements, etc.

c. Provide complete end to end LCM information to Radio Systems Design SME in the role of techincal consultant for Radio System planning.

d. Provide technical input for the preparation of technical subscription agreements, Memorandums of Understanding (MOUs) and property lease agreements.

e. Ensure that frequency programming is USACE standardized and correct in accordance with (IAW) Government direction. See Attachment K – Radio Programming Template.

1) The Contractor shall provide direction to the sub-contractors regarding these programming files.

2) The Contractor shall obtain programming files (Code Plug) once it is installed, from site subcontractors and upload to the SharePoint site for central management.

f. Provide input to the Government for the verification and/or establishment of proper MOUs for frequencies belonging to external agencies, state/local shared-trunking systems etc.

g. When coordinating Surge Requests, develop proposals, coordinate with the ACE-IT Radio Systems Design SMEs and customer on any technical questions; provide detailed project delivery and installation schedules for the customer within a timeframe consistent with the type of surge requirements. Ensure delivery is provided within the agreed upon timeframe. Ensure all testing, accepting and reporting requirements are completed.

Specific Surge-related activities are discussed in Section 4.2 Surge Services.

h. Provide a centralized technical management approach to manage and coordinate the performance of all repair requests. Specific Repair-related activities are discussed in Section 4.3 Repair and Sustainability Services.

i. The first-line repair support personnel must have a minimum of three years experience as a radio frequency (RF) technician. The Contractor(s) shall attempt to resolve the ESD Incident telephonically prior to dispatching a technician.

j. Manage, coordinate and track the Surge and Repair requests in the USACE Service Desk System (currently BMC Remedy) in coordination with USACE ESD, Radio Systems Design SMEs and Customer. This coordination includes telephone support, providing proposals for surge and repair jobs and managing execution/completion of each repair request once the Government authorizes the Notice to Proceed (NTP).

k. Coordinate all site visits (for Surge, Repair) including the pre-coordination of points of contacts (POCs), confirmation of site access, and submission of any needed visitor access requests (VARs) and/or other security requirements. Varying levels of site security exist which affect the need for escorted/non-escorted access. All site visits are to be coordinated and approved by the customer prior to the date of arrival unless agreed upon by the customer.

l. Coordinate the required security training for contractors and subcontractors.

m. Coordinate all CorpsNet (i.e. connectivity, router configurations, firewall, etc.) and other CorpsNet related issues with the ACE-IT AIES Contractor for their action and resolution.

n. Coordinate any technical issues (i.e. updates, technical changes, unscheduled outages) that impact or require CorpsNet resources with the Government Contracting Officer’s Technical Representative (COTR)/Radio Systems Design Subject Matter Expert [SME].

o. Use the CMDB to input, maintain, and track asset information.

p. Coordinate any issues (i.e. updates, modifications, unscheduled outages) that impact or require CorpsNet resources with the Radio Systems Design Subject Matter Expert (SME).

q. Provide reports IAW Section 5 Of the PWS and the following CDRLs: A009, A010 A011, A012, A021.

r. Execute and provide services IAW the accepted transition plans as defined in Section 8 of this PWS and A018, A019, A022 CDRLs.

s. Provide an Equipment Return Methodology IAW CDRL A003.

t. Ensure all estimates/quotes for Surge, Repair and Emergency Support are itemized so that travel, labor and equipment/supplies/materials are listed separately.

4.1.2 Equipment Catalog

Note: USACE has confirmed with SBA that the non-manufacturer rule (NMR) does not apply to this action, as it is a “services” acquisition (under NAICS code 517210); therefore, a NMR waiver is not required for this contract or any order later placed against it.

a) The contractor shall: Provide a catalog of standard radio and microwave systems/equipment and accessories which shall include (as a minimum) the list of vendor specific equipment and accessories provided and outlined in Attachment I – Equipment Catalog. (CDRL A002 – Equipment Catalog). Completion of this catalog is required upon contract award. Additional equipment and accessories provided from these identified manufacturers are welcomed. In addition to vendor specific catalog items, the catalog shall include:

1) Microwave Systems, Equipment, and Accessories - Provide microwave radio systems and accessories of varying bands and capacities that meet or exceed specifications detailed in Attachment G – Minimum Specification. Microwave equipment shall be fully certified by the NTIA for stage 4 spectrum support.

Microwave equipment shall be approved Joint Frequency 12 (J/F 12) listed by the Military Communications Electronics Board (MCEB) authorizing DoD applications and utilization. Manufacturers will be familiar with this DoD requirement and can provide J/F 12 approval status and certification numbers for their equipment. Equipment shall be operational in accordance with the United States (US) and International Telecommunications Union (ITU) Tables of Frequency Allocations over selected portions of its tuning range.

i. All microwave systems must be compatible and seamlessly integrate with the USACE enterprise (Alcatel-Lucent TSM-8000) centralized microwave monitoring system. The TSM-8000 supports Simple Network Management Protocol (SNMP) (V1, V2 and V3), TL1 and MCS-11 protocols for fault management. It uses a Client/Server architecture residing on Microsoft Windows platform. Remote access, alarm paging and e-mail notification are standard features.

2) VSAT Systems, Equipment, and Accessories - Provide Very Small Aperture Terminals (VSAT) to include; Fixed Earth, Vehicle Mount, Fly Away (Transportable), and Marine “In-motion” Terminals, Block Up-Converters; Low Noise Block Down Converters; and Satellite Modems that meet minimum specifications per Attachment G - Minimum Specifications. All equipment and systems must be compatible with existing USACE (DISA provided) VSAT services obtained via the Future Commercial Satellite Communications (COMSATCOM) Services Acquisition (FCSA). VSAT equipment is not required in the first catalog release.

b) All items shall be priced with a fixed unit cost to include all burdens/fees and a delivery time, measured in calendar days. These pre-priced catalog items will be used in each individual surge request as outlined in Section 4.2. Equipment orders are almost always placed with installation and programming services included and may be placed in a broad range of sizes and quantities. A specific delivery location will be provided with each order issued. All equipment will be properly asset tagged and entered into the USACE CMDB, as defined in Section 6.

c) Provide a catalog of the identified equipment with the standard manufacturer warranty and make available extended warranty options.

d) Contractor(s) shall provide 10 days of onsite warranty for new equipment installation.

e) When the Contractor replaces a defective part during the warranty period, the newly installed part shall become Government property. The defective part shall become the property of the Contractor. The effective warranty for all replacement items shall be the greater of (1) the remaining warranty period on the original item, or (2) a 30-calendar day warranty.

f) Only new parts or parts warranted by the Original Equipment Manufacturer (OEM) as equal to new shall be used when repairs are made.

g) The Contractor shall provide a return capability and methodology for items ordered and delivered if and when the following occurs: The item or items are determined to be no longer required or otherwise unsuitable for the intended purpose for reasons other than damage or defect. This return process shall be distinct and separate from returns based on warranty issues or as a result of damage on delivery.

4.1.3 Service Catalog

a) The contractor shall: Provide a catalog of standard technician hourly travel and hourly repair labor rates. At a minimum, rates are determined by state but can be further defined if appropriate. Attachment X – Service Catalog. (CDRL A020 – Service Catalog).

Completion of this catalog is required upon contract award.

4.2 Surge Services

Surge Services are multiple individual radio projects that will be provided as needed and identified as “When Ordered”. The established radio equipment catalog price, as addressed in Section 4.1.2 will be used for enterprise standard equipment. All other radio equipment and services will be quoted upon request. Individual radio projects may include planning, site survey, design, purchasing new equipment, installation, programming and preventative maintenance services as required for each project, at all USACE Sites. The individual surge projects will be within a broad range of size and scope. The specific radio surge requirements will be articulated within each individual Performance Work Statement (PWS) and shall be priced upon request.

Each project will be invoiced separately based on the “When Ordered” Surge number. Once this PWS is awarded, the KO will have the authority to request proposals for radio Surge Services and issue Notices to Proceed (NTP).

Surge services are those services that are implemented “When Ordered.” They are funded separately. Surge services shall include development of the following:

a) Planning and Data Gathering Support

b) Discovery and Site Survey

c) Engineering and Design

d) Installation/Deployment

e) Training

f) Preventative Maintenance

g) Tower Inspection

Any one project may require multiple surge services. These services may be performed in a multi-phased approach with each phase funded separately. For instance, the results of the Discovery and Site Survey Surge Service may be used to determine project completion costs for out-year budgets. Based on those results, Engineering and Design Surge Services may be performed at a later date or not at all. Many of the surge services will utilize the Radio Equipment Catalog referenced in PWS Section 4.1.2. For safety requirements while providing any of the surge services, see Section 4.2.4.1.4. Most surges are considered complex when they include any of the following services: Planning & Gathering Support; Discovery & Site Survey;

Engineering and Design; Training. Preventative Maintenance and Tower Inspections are also considered complex surges. Simple surges refer to those surges that are equipment orders with minimal installation services, including programming, are necessary.

For non-emergencies, response time is between 8am-5pm Monday-Friday in the applicable given time zone.

The Contractor shall coordinate all CorpsNet (i.e. connectivity, router configurations, firewall, etc.) and related issues with the ACE-IT AIES Contractor for their action and resolution.

4.2.1 Planning and Data Gathering Support

When ordered, the Contractor shall perform studies and develop comprehensive documents related to the life cycle management of existing radio systems, to assist the government in the determination of future requirements and other projected radio system expansions, migrations, or transitions. This support involves the following:

a) Developing migration paths

b) Life cycle management plans

c) Deployment plans including legacy to P25 system conversions

d) RF coverage studies and enhancement recommendations operational improvements needed to simplify and/or provide improved communications capabilities (including analysis of external communications options with State and local Agencies’ shared trunking systems, ectc.).

4.2.2 Discovery and Site Survey

Site Surveys are used to obtain additional information regarding a Site’s existing infrastructure.

Results from the survey are expected to provide sufficient detail to assist in the development and maintenance of future services. When available, the Government will provide drawings and plans for the locations to be surveyed.

Ordering Officers (OO) or the KO will submit all requests for all discovery and site survey services.

When ordered, the Contractor shall:

a) Be required to perform site assessments/surveys when deemed necessary by the Radio Systems Design Branch SME. Assessments and surveys may be required to obtain the information needed to provide accurate quotes for surge requests. These site surveys may include and are not limited to:

1. RF coverage/terrain analysis

2. tower structural studies

3. determining location of most beneficial towers (USACE owned, commercially leased, or other federal, state, locally owned) to achieve desired results

4. locations to install satellite dishes

5. analysis of existing equipment/systems

6. cable plant

7. cable raceways

8. building plan review

9. obtain/complete Rite of Entry documents

b) Provide adequate detail as to ensure the most effective and efficient installation recommendations to include obtaining and/or identifying any needed approvals from building owners, lease holders, local facility managers, etc.

c) Develop a Site Survey Report (SSR) identifying any findings, recommendations and deficiencies needed to be corrected for each site to achieve the desired objective. (CDRL A004 – Site Survey Report)

d) Dependent on the requirements within the specific surge PWS at the time, include the following in the Site Survey Report:

1. equipment and labor cost estimates

2. preliminary design recommendation

3. system level diagrams

4. path profile/coverage analysis

5. proposed space

6. power and grounding requirements

7. floor plans and/or as-built drawings of the site installation

8. any other specifically requested documents

4.2.3 Engineering and Design.

This surge service provides Design Recommendations, Engineering Installation Package, and Risk Management Framework (RMF) Documentation. RMF replaced the current DoD Information Assurance Certification and Accreditation Process (DIACAP) Support Documentation. The Government will submit all requests for all engineering and design services.

a) Provide complete RF engineering and design services. These services may include and are not limited to HF, VHF, UHF, 700/800 MHz, microwave, and satellite system design and implementation strategies, written recommendations, etc. to meet the customers' stated objectives, and mission requirements.

b) Provide propagation/coverage mapping and prediction information to include final quality assurance, testing, and acceptance that desired and stated coverage predictions were adequately provided and achieved. Coverage prediction studies may vary from very small radius (including in building) areas to very large multistate coverage predictions.

c) Perform detailed microwave point to point studies to include identification of sites, analysis of mission requirements and development of recommended equipment, capacity, link budgets/reliability factors, etc.

d) Site selection/design services to include inter-modulation studies, tower structural analysis, RF emission studies where/when applicable, satellite link budget analysis, etc.

All microwave designs must be compatible with existing USACE central microwave monitoring system. All VSAT system design shall incorporate and be compatible with USACE centralized VSAT terrestrial infrastructure as well as utilize/be compatible with Defense Information Systems Agency (DISA) provided bandwidth services.

e) Ensure that all applicable requirements and RMF (previously known as DIACAP) documentation is provided to the local site Information Assurance (IA) Officer.

1. The Contractor shall be familiar with the RMF (DIACAP) as defined in DODI

8510.01 (12 MAR 2014). The RMF (DIACAP) process is inherently Governmental, requiring information and assistance from the Contractor, local site Information Assurance (IA) personnel, District Designated Approval Authority (DAA), USACE ACE-IT and other personnel. Its security controls are determined by the Mission Assurance Category (MAC) level and Confidentially Level (CL) of the system/information. The system Mission Assurance Category

(MAC) level and Confidentially Level (CL) of the application will also determine the extent of encryption and documentation required to be provided by the Contractor.

f) Implement an integrated RMF (DIACAP) approach for all microwave and other radio systems that transport Supervisory Control and Data Acquisition (SCADA) and other data transmissions.

4.2.3.1. Design Requirements. When ordered, the Contractor shall:

a) Provide equipment design recommendations to include development of channel plans, detailed and standardized programming templates, as-built documentation, updating of existing system documentation to reflect any expansions, development of new/updated system procedural, operations and training manuals (for individual equipment and/or overall system), system block/schematic diagrams, spectrum requirements (frequency supportability), etc.

b) Dependent on the requirements within the PWS and receipt of a design recommendation, may be requested to provide a System Implementation Plan that most accurately reflects user mission needs within budget limitations and/or other resource restrictions.

c) Provide various business case design scenarios of differing performance and reliability expectations, technology, and overall total cost of ownership for Government SME review of available alternatives. (CDRL A005 – Design Recommendation)

4.2.3.2 Engineering Installation Package (EIP). When ordered and only when deemed necessary by the Radio Systems Design SME, the Contractor shall:

a) Develop an Engineering Installation Package (EIP) for each system. The engineering installation package shall contain detailed drawings, the List of Materials (LOM) to include the equipment specification sheets, and other pertinent information pertaining to the implementation of the new/replacement system.

b) Develop detailed engineering designs after Radio Systems Design SMEs approve a system design plan from the EIP.

c) The Contractor shall submit (in electronic format) the EIP for review and approval. The drawings shall conform to a nationally recognized commercial standard such as the Engineering Drawing Practices, ASMEY14.100-2000. The engineering drawing package shall include at a minimum the following drawing sets:

1) Drawing Index

2) Floor Plan

3) Rack Elevations

4) Cable Tray/Ladder Layouts (as practical/required) - Drawings shall provide details for mounting, securing, and connecting hardware. Drawings shall include a materials list that provides at a minimum the manufacturer and part number.

5) Coax/Copper/Fiber/Waveguide Duct Layouts

6) Power Distribution Systems - Drawings shall provide details of raceways, and shall include the following information type of raceway, mounting, securing, and connecting hardware. Drawings shall include a materials list that provides, at a minimum, the manufacturer and part number.

7) Power Panel/Circuit Breaker/Load Assignments - drawings shall include a single-line electrical power distribution drawing and materials list that provides information on the type, manufacturer, and part number for all equipment used. Power panel schedules shall be provided on drawings and in each power panel.

8) Grounding Design. - Drawings shall include details for wire size and type and each type of connection in the grounding system. Drawings shall include a materials list that provides, at a minimum, the manufacturer and part number for all items to be used.

9) Cable Layouts/Schematics/Diagrams - These drawings shall be level 3 type drawings, which shall include details on pin-to-pin wire schematics, signal flow, and signal descriptions for each conductor, and gender of cable connectors.

10) System Interconnect Diagrams

11) Major Equipment List of Materials

12) Site Plan (See CDRL A006 – Engineering Installation Plan)

4.2.3.3 RMF (DIACAP) Support Documents. When ordered, the Contractor shall ensure that all applicable RMF (DIACAP) documentation requirements are provided.

Specific requirements are dependent on the Mission Assurance Category (MAC) level and Confidentially Level (CL) of the system/information and will identified in the PWS.

(CDRL A007 – RMF (DIACAP) Support Documentation)

4.2.4 Installation/Deployment Services.

When ordered, the Contractor shall provide complete installation, de-installation, and reinstallation services for all fixed site asset structures, radios or satellite systems and mobile radio system applications.

This will involve the removal and/or installation of the following:

a) mobile radios

b) mobile power amplifiers

c) vehicle adapters

d) base stations

e) repeaters

f) remotes

g) control consoles

h) satellite dishes

i) antennas

a) Install and uninstall equipment according to the manufacturer’s specifications, industry standards and equipment safety and grounding requirements. Installation of antennas shall include cabling, lightning protection, grounding, etc.. System installation efforts include all site preparation.

b) Utilize the criteria as defined by best commercial practices for installing communications equipment and systems. (Attachment L – Reference Documents) If an engineering design plan was part of the surge, the installation shall also be IAW with the design plan.

c) Provide project management during installations to include progress updates to customers and Radio Systems Design SMEs. SMEs should be kept informed of any concerns or unforeseen complications that may arise.

4.2.4.1 Fixed System and Site Facility Installations.