Revised PWS_Preventative Maintenance and Repair of World War II Era and Relocata....pdf

PERFORMANCE WORK STATEMENT (PWS)

Revised: 2/28/2020

PREVENTATIVE MAINTENANCE AND REPAIR OF WORLD WAR II ERA AND

RELOCATABLE FACILITIES, JOINT BASE LEWIS-MCCHORD (JBLM), WA

PART 1

GENERAL INFORMATION

1. General: This is a non-personal services contract to provide World War II (WWII) era wood and relocatable facilities preventative maintenance and repair. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor, who in turn, is responsible to the

Government.

1.1 Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform WWII era wood and re-locatable facilities preventative maintenance and repair as defined in this

Performance Work Statement (PWS), Part 5 except for those items specified as government furnished items and services. The Contractor shall perform to the standards in this contract.

1.2 Background: The purpose of this contract is to provide maintenance and repair services to approximately 131 facilities located on Joint Base Lewis-McChord (JBLM), Washington. Some or all of the facilities are scheduled for demolition at some future undetermined date pending funding for a demolition contract. A complete list of the facilities is included in Technical Exhibit 4. The intent is to ensure the facilities are usable and suitable for occupation and to prolong their life spans until such time they are identified for demolition. The facilities consist of WWII era wood facilities and relocatable buildings. The WWII era wood facilities are sometimes used by Special Olympics Washington (SOWA) for their annual Special Olympics Summer Games, and by permanent organizations. The Contractor shall be required to prepare the WWII era wood facilities for SOWA related events as needed. The Contractor may be required to attend planning meetings with SOWA staff. Other contractors or government shop personnel from Public Works (PW) may perform work in the same facilities as this contract. The

Contractor shall coordinate and cooperate with other contractors or government workers to avoid disruptions or delays to work.

1.3 Objectives:

Establish a customer service center to receive customer calls

Generate service orders and categorize them as emergency, urgent, or routine

Provide maintenance and repair to the facilities listed in Technical Exhibit 4

Perform recurring work and preventative maintenance to facilities listed in Technical Exhibit 4

1.4 Scope: The majority of work performed under this contract will be service order work, i.e. the

Contractor will be contacted by a customer, a request for work will be made by the customer, and the

Contractor will perform the work necessary to remedy the customer request. The Contractor shall establish a customer service center to receive and respond to customer requests for repair and maintenance. Service requests will fall into three categories: emergency service requests, urgent service requests, and routine service requests. The Contractor shall also establish an effective system for scheduling and performing scheduled preventive maintenance on all building equipment and systems requiring a preventive maintenance procedure.

1.5 Period of Performance: The period of performance shall be one base year and four option years.

Base Year 1 May 2020 – 30 Apr 2021

Option Year I 1 May 2021 – 30 Apr 2022

Option Year II 1 May 2022 – 30 Apr 2023

Option Year III 1 May 2023 – 30 Apr 2024

Option Year IV 1 May 2024 – 30 Apr 2025

1.6 General Information:

1.6.1 Federal Observed Holidays: The Contractor will not be required to work during federally observed holidays. These holidays are:

New Year’s Day Labor Day

Martin Luther King Jr.’s Birthday Columbus Day

President’s Day Veterans Day

Memorial Day Thanksgiving Day

Independence Day Christmas Day

1.6.2 Hours of Operation: The Contractor is responsible for conducting business, between the hours of

0700 and 1600 (7:00 AM and 4:00 PM) Monday through Friday, except for federal holidays or when the

Government facility is closed due to local or national emergencies, administrative closings, or similar

Government directed facility closings. The Contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

1.6.3 Place of Performance: The work to be performed under this contract will be performed at Joint Base

Lewis-McChord, Washington.

1.6.4 Quality Control Program (QCP): The Contractor shall develop and maintain an effective QCP to ensure services are performed in accordance with (IAW) this PWS. The QCP must be forwarded to and accepted by the Contracting Officer (KO). The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of deficiencies. The Contractor’s QCP is the means by which the Contractor assures that the work complies with the requirement of the contract. The QCP must be received within 30 calendar days after the award of the contract. After acceptance of the QCP the

Contractor shall receive the Contracting Officer’s acceptance in writing of any proposed change to the

QCP.

1.6.5 Quality Assurance: The Contractor shall comply with the Government’s quality assurance program as defined in the Quality Assurance Surveillance Plan (QASP). The QASP defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable quality level(s)

(AQL). Government surveillance of contractor performance is not limited to the Performance Objectives as outlined in this PWS. The Government reserves the right to conduct compliance surveillance of any contractual requirement of this acquisition.

1.6.6 Type of Contract: The Government will award a firm fixed price contract with a base year and four option years. Technical Exhibit 3, which shows historic work load data for the facilities in this contract, is provided to help assist the Contractor in developing a firm fixed price bid.

1.6.7 Security Requirements: Each employee who requires access to JBLM to perform work under any contract, at any tier, must submit a list of all employees working under this contract and complete the AIE

Long Term Badge request form. Companies must be listed on the Contractors Authorized List (CAL).

1.6.7.1 Physical Security: The Contractor shall safeguard all government equipment, information, and property provided for Contractor use. If applicable, the Contractor shall maintain a physical security checklist/log which shall be forwarded to the Contracting Officer Representative (COR) on a monthly or quarterly basis. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.7.2 Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons (Note: All references to keys include key cards if applicable). No keys issued to the

Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the QCP. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the KO.

1.6.7.2.1. Lost keys shall be reported to the COR and the KO. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying.

When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the

Government and the total cost shall be deducted from the monthly payment due the Contractor.

1.6.7.2.2. The Contractor shall prohibit the use of Government issued keys by any persons other than the

Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the KO.

1.6.7.3 Lock Combinations: The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s QCP.

1.6.8 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with

Federal Acquisition Regulation (FAR) Subpart 42.5. The KO and COR shall meet periodically with the

Contractor to review the Contractor's performance. At these meetings the KO will apprise the Contractor of how the Government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

1.6.9 Contracting Officer’s Representative (COR): The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: Assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, and specifications; monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. The COR will be designated by separate letter. The letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.10 Key Personnel: The following personnel are considered key personnel by the Government: the

Contracting Officer, Contract Administrator, Contracting Officer’s Representative, and Quality Assurance

Evaluator. The Contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the Contractor when the contract manager is absent shall be designated in writing to the KO. The contract manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 0700 and 1600, Monday through Friday, except for federal holidays or when the Government facility is closed for administrative reasons.

1.6.11 Identification of Contractor Employees: All contract personnel attending meetings, answering

Government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

1.6.12 Contractor Personnel Conduct: Contractor personnel’s conduct shall not reflect discredit upon the

Government. The Contractor shall ensure that personnel present a professional appearance. The

Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor is responsible for ensuring that any contractor employees providing services under this contract conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove from the job site any employee for reasons of misconduct or security.

1.6.13 Phase In/Phase Out: To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have key personnel on board, during the 30 days phase in/ phase out periods. The Contractor shall, upon the Contracting Officer's written notice, (1) furnish phase-in and phase-out services for up to 10 months after this contract expires and (2) negotiate in good faith a plan with a successor to determine the nature and extent of phase-in and phase-out services required. The plan shall specify a training program and a date for transferring responsibilities for each division of work described in the plan, and shall be subject to the Contracting Officer's approval. The Contractor shall provide sufficient experienced personnel during the phase-in and phase-out period to ensure that the services called for by this contract are maintained at the required level of proficiency.

1.6.14 Antiterrorism (AT) and Operations Security (OPSEC):

1.6.14.1 AT Level I Training: All contractor employees, to include subcontractor employees, requiring access Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within XX calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website:

http://jko.jten.mil

1.6.14.2 Access and General Protection/Security Policy and Procedures: Contractor and all associated sub-contractors employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency

Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by

DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.6.14.3 For contractors that do not require CAC, but require access to a DoD facility or installation.

Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and

Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

1.6.14.4 AT Awareness Training for Contractor Personnel Traveling Overseas: Not Applicable.

http://jko.jten.mil/

1.6.14.5 iWATCH Training: The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 31 calendar days after contract award.

1.6.14.6 OPSEC Training: Per AR 530-1 Operations Security, the contractor employees must complete

Level I OPSEC Awareness training. New employees must be trained within 30 calendar days of their reporting for duty and annually thereafter.

1.6.15 Customer Complaints: Customer complaints may be submitted directly to the KO, COR, QAE, or the Contractor (see Technical Exhibit 10). Customer complaints submitted directly to the Contractor shall be forwarded to the COR and QAE by the following work day.

1.6.16 Removal of Facilities from Contract: Due to changing mission requirements, facilities may be reduced from this contract. Any such revisions will typically be assessed annually prior to exercising each option. If needed, a contract modification may be issued to address revisions to the total building/square footage and resultant contractor workload.

PART 2

DEFINITIONS, ACRONYMS, AND ABBREVIATIONS

2. DEFINITIONS AND ACRONYMS:

2.1 Definitions:

2.1.1 Acceptable Quality Level: The maximum percent defective, maximum number of defects per 100 units, or the number of defects that can be considered satisfactory on the average. The allowable leeway or variance from a standard before the Government will reject a specific service. An AQL does not imply that the Contractor may knowingly perform in a defective manner. It only implies that the Government recognizes that defective performance happens unintentionally.

2.1.2 Adjust: Performing the necessary modifications to return the performance of the part to within the stated acceptable range.

2.1.3 Appliance: N/A

2.1.4 Appurtenance: A subordinate part or accessory of a major item, such as a shed, garbage rack, or fence. For purposes of this Contract, appurtenances mean only Government owned items.

2.1.5 Cannibalize: Remove parts from Government property for use or for installation on other Government property.

2.1.6 Clean: Free from dirt, foreign material, debris, contamination, or impurities; unsoiled; unstained;

recently laundered.

2.1.7 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the

Government. The term used in this contract refers to the prime contractor.

2.1.8 Contractor Acquired Property: Property acquired, fabricated, or otherwise provided by the Contractor for performing a contract and to which the Government has title.

2.1.9 Contracting Officer (KO): A person with authority to enter into, administer, and/or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

2.1.10 Contracting Officer’s Representative (COR): An employee of the U.S. Government appointed by the

Contracting Officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the

Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.11 Contract Discrepancy Report (CDR): A report that the Contractor is required to respond to whenever performance is unsatisfactory. The CDR requires the Contractor to explain, in writing, why performance was unsatisfactory, how performance shall be returned to satisfactory levels, and how recurrence of the problem shall be prevented.

2.1.12 Debris: Leaves, grass cuttings, small tree and shrubbery limbs, construction waste (excluding any waste generated by another contractor), litter, and similar waste material.

2.1.13 Defective Service: A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.14 Deliverable: Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.15 Emergency Work: Emergency work is defined as work to fix deficiencies where there is an immediate danger to personnel or property. Emergency work is also referred to as Priority 1 work.

2.1.16 Equipment: A tangible item that is functionally complete for its intended purpose, durable, nonexpendable, and needed for the performance of a contract. Equipment is not intended for sale, and does not ordinarily lose its identity or become a component part of another article when put into use. Equipment does not include material, real property, special test equipment, or special tooling.

2.1.17 Facility: An improvement to real property, such as a building, a structure, a utility system, a road, landscaping, earthwork, or a dam, and including the separate parts and components thereof; also includes installed equipment necessary for the proper function of the facility.

2.1.18 Government Furnished Property: Property in the possession of, or directly acquired by, the

Government and subsequently furnished to the Contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes contractor-acquired property if the contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract.

2.1.19 Government Property: All property owned or leased by the Government. Government property includes both Government-furnished property and contractor-acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.

2.1.20 Grass (Lawn): The terms lawn or grass when used in this Performance Work Statement shall mean any herbaceous ground cover (this excludes plants with woody stems).

2.1.21 Grounds: All land and water acreage for which an installation commander has responsibility.

2.1.22 Hazardous Material: Any material defined by the Environmental Protection Agency as being hazardous.

2.1.23 Heating Season: Normally the first of October until the first of June and any time the outside temperature falls below 55 degrees Fahrenheit.

2.1.24 Heating System: Shall include all fixed components of a building system for the purpose of heating space or water, including furnace, boiler, water heater tank, ductwork, flues, chimney, piping, distribution, radiator coils, convectors, controls, valves, thermostats, and appurtenances.

2.1.25 Improved Grounds: Grass and trimming near occupied buildings.

2.1.26 Journeyman: An experienced craftsman or a worker.

2.1.27 Key Control: The establishment, implementation and maintenance of systems and records to identify holders of all keys; verify authorization of key cutting orders; cross-reference keys, room numbers, lock or key brand or type; document lost keys; and restrict access to keys and key records.

2.1.28. Key Personnel: The following are considered key personnel by the Government: Contract Project

Manager (PM) and the Quality Control Officer. The prime contractor is responsible for performance of all subcontractors.

2.1.29 Kitchen Equipment: N/A

2.1.30 Lead Time: The total time from the receipt of a work requirement by the Contractor until the work must be completed.

2.1.31 Litter: Rubbish lying scattered about the ground, including, but not limited to, paper, plastic, bottles, cans, cardboard, rags, broken glass and other foreign materials.

2.1.32 Loss of Government Property: Unintended, unforeseen or accidental loss, damage, or destruction of

Government property that reduces the Government’s expected economic benefits of the property. Loss of

Government property does not include occurrences such as purposeful destructive testing, obsolescence, normal wear and tear, or manufacturing defects. Loss of Government property includes, but is not limited to:

(1) Items that cannot be found after a reasonable search;

(2) Theft;

(3) Damage resulting in unexpected harm to property requiring repair to restore the item to usable condition; or

(4) Destruction resulting from incidents that render the item useless for its intended purpose or beyond economical repair.

2.1.33 Material: Property that may be consumed or expended during the performance of a contract, component parts of a higher assembly, or items that lose their individual identity through incorporation into an end-item. Material does not include equipment, special tooling, and special test equipment or real

2.1.34 Minor Structural Damage: Structural damage not requiring shoring.

2.1.35 Non-Personal Services: The personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non-personal service contracts are authorized by the Government in accordance with FAR 37.012, under general contracting authority, and do not require specific statutory authorization.

2.1.36 Not Fair Wear and Tear (NFWT): Any obvious occupant damage or abuse to a facility that would cost more than an estimated $200 in man-hours and material to repair.

2.1.37 Nuisance Calls: Service orders that require no work to be done.

2.1.38 Occupants: Person(s) having a legitimate reason to be in a building.

2.1.39 Occupied: A facility is occupied if it contains personnel, equipment, or any other Government-owned or supported property.

2.1.40 Operation: To adjust, control or guide a specific thing so as to produce a specific performance or result in accordance with a specific operating procedure.

2.1.41 Physical Security: Actions that prevent the loss or damage of Government property.

2.1.42 Policing: The act of picking up and disposing of paper, bottles, cans, and other litter from the ground or from the interior of a building.

2.1.43 Policing Grounds: The pickup and disposal of paper, bottles, broken glass, cans, cardboard, plastic, rags, rocks, limbs, debris and rubbish, and other litter on improved and semi-improved grounds.

2.1.44 Preventative Maintenance (PM): A systematic and cyclic check, inspection, and correction of minor deficiencies as well as the recording and reporting of deficiencies beyond the scope of PM.

2.1.45 Property: All tangible property, both real and personal.

2.1.46 Property Administrator: An authorized representative of the KO appointed in accordance with agency procedures, responsible for administering the contract requirements and obligations relating to

Government property in the possession of a contractor.

2.1.47 Property Records: Records created and maintained by the Contractor in support of its stewardship responsibilities for the management of Government property.

2.1.48 Provide: To furnish, as in Government-furnished property, or to acquire, as in contractor-acquired

2.1.49 Directorate of Public Works (DPW): Offices of engineering, housing, environmental, and operations activities.

2.1.50 Quality Assurance: The government procedures to verify that services being performed by the

Contractor are performed according to acceptable standards.

2.1.51 Quality Assurance Evaluator (QAE): A Government employee who has responsibility for inspecting and evaluating work performed in accordance with the Contract.

2.1.52 Quality Assurance Surveillance Plan: An organized document written by the Government specifying the surveillance methodology used for surveillance of Contractor performance.

2.1.53 Quality Control: All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.54 Real Property: See Federal Management Regulation 102-71.20 (41 CFR 102-71.20).

2.1.55 Relocation and Installation of Kitchen Equipment: N/A

2.1.56 Repair (General): The restoration of a failed or failing piece of equipment or real property facility

(or component thereof) to such condition that it may be effectively used for its designated purpose, by overhaul, overlay, reprocessing, or replacement of constituent parts or materials which have been damaged by action of the elements or wear and tear in use.

2.1.57 Replacement: A complete reconstruction of a property destroyed or damaged beyond the point at which it may be economically repaired.

2.1.58 Response Time: The time from receipt of a work requirement by the Contractor until the Contractor arrives on the site, where the work is to be performed, ready to begin performance.

2.1.59 Routine Work: This work shall be any other service orders that do not fall in the category of emergency or urgent work. Routine work is also referred to as Priority 3 work.

2.1.60 Rubbish: Waste material such as metal, glass, crockery, paper, wrappings, and container cartons.

2.1.61 Sampling Guide: The part of the surveillance plan, which contains all the information, needed to perform a random sample.

2.1.62 Semi-improved Grounds: Grounds less critical than improved grounds areas, which may or may not be near buildings.

2.1.63 Sensitive Property: Sensitive Property means property potentially dangerous to the public safety or security if stolen, lost, or misplaced, or that shall be subject to exceptional physical security, protection, control, and accountability. Examples include weapons, ammunition, explosives, controlled substances, radioactive materials, hazardous materials or wastes, or precious metals.

2.1.64 Serviceable: Suitable for intended use.

2.1.65 Storm Damage: Is defined as debris or damage from trees and buildings resulting from strong winds, gusts, or other inclement weather.

2.1.66 Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.67 Surveillance Plan: An organized written document used for quality assurance surveillance. The document contains sampling guides, checklists, and decision tables.

2.1.68 Temporary Buildings: Buildings constructed of wooden framing. Most buildings were constructed circa the 1940s. Buildings do not include Family Housing dwelling units. A “T” in front of building numbers may sometimes designate temporary buildings. For example: TD0931 is Building 90D31.

2.1.70 Unit Acquisition Cost: Unit Acquisition Cost means:

(1) For Government-furnished property, the dollar value assigned by the Government and identified in the contract; and

(2) For contractor-acquired property, the cost derived from the Contractor’s records that reflect consistently applied generally accepted accounting principles.

2.1.71 Urgent Work: Failures or deficiencies which do not immediately endanger the occupants or threaten damage to property, but could result in an emergency situation if not remedied. Urgent work is also referred to as Priority 2 work.

2.1.72 Wide Area Work Flow (WAWF): A secure web based system for electronic invoicing, receipt, and acceptance. WAWF allows government vendors to submit and track invoices and receipt/acceptance documents over the internet and allows Government personnel to process those invoices in a real-time, paperless environment.

2.1.73 Work Day: The number of hours per day the Contractor provides services in accordance with the contract.

2.1.74 Work Week: Monday through Friday, unless specified otherwise.

2.2 Acronyms:

ACOR Alternate Contracting Officer's Representative

ADA Americans with Disabilities Act

AFARS Army Federal Acquisition Regulation Supplement

AR Army Regulation

ATCTS Army Training Certification Tracking System

ATO Anti-Terrorism Officer

CAL Contractors Authorized List

CAP Contractor Acquired Property

CDR Contract Discrepancy Report

CFR Code of Federal Regulations

CMR Contractor Manpower Reporting

CONUS Continental United States (excludes Alaska and Hawaii)

COR Contracting Officer’s Representative

COTS Commercial-Off-the-Shelf

DA Department of the Army

DFARS Defense Federal Acquisition Regulation Supplement

DMDC Defense Manpower Data Center

DoD Department of Defense

ED Environmental Division

FAR Federal Acquisition Regulation

FPCON Force Protection Condition

FL Fort Lewis

GFP Government-Furnished Property

GPP Green Procurement Program

HIPAA Health Insurance Portability and Accountability Act of 1996

HQDA Headquarters, Department of the Army

IAW In Accordance With

JBLM Joint Base Lewis-McChord

KO Contracting Officer

O&M Operations and Maintenance

OCI Organizational Conflict of Interest

OCONUS Outside Continental United States (includes Alaska and Hawaii)

ODC Other Direct Costs

PA Property Administrator

PAI Permit Authority Individuals

PIPO Phase In/Phase Out

POC Point of Contact

PRS Performance Requirements Summary

PW Public Works

PWS Performance Work Statement

QA Quality Assurance

QAE Quality Assurance Evaluator

QAP Quality Assurance Program

QASP Quality Assurance Surveillance Plan

QC Quality Control

QCP Quality Control Program

ROTC Reserve Officer Training Corps

SOP Standard Operating Procedure

SOWA Special Olympics Washington

TE Technical Exhibit

WAWF Wide Area Work Flow

WWII World War II

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1 Services: The Government will provide as-built drawings and maps as needed. The Government will supply a copy of any blank government forms required by this PWS. Some forms will require reproduction by the Contractor at no additional cost to the Government.

3.2 Facilities: The Government will provide a lay down area for a contractor-furnished office and storage.

The Contractor is responsible for maintaining and keeping track of government furnished facilities. The

Government may at any time change the boundaries of the lay down area or may require the Contractor to move to a different lay down area. The Government is not liable or responsible for damage caused by fire, theft, accident, of the Contractor’s equipment, materials, facilities, or personal belongings. The contractor is responsible for housekeeping and appearance of the lay down area. The contractor must maintain access to the lay down area for fire and safety reasons. The contractor cannot store any equipment, materials or vehicles that are not related to the performance of this contract in the lay down area. Upon vacating the lay down area the contractor shall:

Remove any buildings or other structures they have erected or installed

Any fencing that they have erected or installed

Remove any materials, equipment, and vehicles

Restore the site to its original condition, except, if it more beneficial to the Government to leave any modifications made by the contractor as is e.g. utilities

A final inspection of the lay down area will be conducted by the Government to determine if the lay down area is acceptable.

3.3 Utilities: The Government will provide water and electricity to the lay down area. The Contractor may be required to install backflow prevention devices and electric meters within the lay down area. The

Contractor shall instruct employees in utilities conservation practices. Note that only authorized wash racks may be used to clean equipment or vehicles. The contractor shall call the water program manager at 253-

967-2837 to coordinate the use of the wash racks.

3.4 Record Keeping: The Contractor shall establish and maintain the records of Government property if applicable in accordance with FAR 52.245-1 and the Property Administration Guidebook. They are:

(1) Name, part #, NSN

(2) Quantity received, issued, on hand

(3) Unit acquisition cost

(4) Unique Item Identifier

(5) Unit of Measure

(6) Accountable contract #

(7) Location

(8) Disposition

(9) Posting reference or date of transaction

(10) Date placed in service

The Contractor shall tag, label, or mark Government Furnished Property as subject to serially managed items IAW DFARs 252.245-7000.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities, and services required to perform work under this contract that are not listed under Part 3 of this PWS.

4.2 Materials: The Contractor shall provide all necessary materials needed to accomplish the work.

4.3 Equipment: The Contractor shall provide all necessary equipment needed to accomplish the work.

PART 5

SPECIFIC TASKS

5. SPECIFIC TASKS:

5.1 Basic Services: The Contractor shall provide maintenance and repair services for WWII era wood facilities and relocatable buildings.

5.2 Tasks: The type of work required by this contract includes, but is not limited to:

Carpentry/structural work o Repair and maintenance of doors and windows o Repair and maintenance of roll up/overhead doors o Painting o Repair and maintenance of flooring o Repair, maintenance, and modifications to comply with ADA requirements o Responding to lock out calls o Locksmithing o Asbestos abatement

Plumbing work

Electrical and lighting work

Heating, ventilation, and air conditioning (HVAC) work

Preventative maintenance, including winterization/de-winterization of facilities

Technical Exhibit 3 shows historic work load data for the facilities in this contract and provides examples of the type of work the Contractor should expect. Any single service request or recurring work that exceeds $2,500.00 in total material and labor costs shall be identified by the Contractor and brought to the attention of the COR. The Contractor shall provide a cost estimate to the COR that includes an estimate of total man-hours, man-hour unit costs, and material costs for such service requests or reoccurring work.

Man-hour unit costs shall be based on prevailing wages. The COR will review the Contractor’s estimate and determine if the Contractor’s cost estimate is acceptable. If the COR disagrees with the Contractor’s cost estimate the COR may consult with the KO to resolve the difference of opinion. If necessary, the KO shall render a decision on which cost estimate to accept. Service requests or reoccurring work activities that in the opinion of the KO exceed $2,500.00 in total material and labor costs will be completed through alternate contracting methods or with government workers.

5.2.1 Customer Service Center: The Contractor shall establish a customer service center to receive and respond to customer requests for repair and maintenance. This will require a dedicated customer service telephone answering system and personnel dedicated to receiving customer requests, complaints, and general questions. In addition the Government may transmit service requests to the Contractor orally, by e-mail, or by creation of a work order by the Contracting Officer’s Representative (COR), Quality Assurance

Evaluator (QAE), building occupant, or Public Works Customer Service personnel. Service requests will fall into three categories: emergency service requests, urgent service requests, and routine service requests.

The Contractor shall respond to service order requests and utilize a service order tracking system to keep track of the request and work being performed. The Contractor shall keep a service order log of all service order calls and submit a summary of the log to the COR and QAE each month (Technical Exhibit 9). Each service request in the log shall include the primary type of work (plumbing, HVAC, electrical, doors, structural, windows, locks, roofs, floors, ceilings, or miscellaneous). Additionally, the Contractor shall compile and submit the quantity of each task associated with service order requests each month (Technical

Exhibit 7). The summary log and task quantities shall be submitted within the first five days of the subsequent month.

5.2.2 Emergency Service Request: Emergency service requests are service requests where there is an immediate danger to personnel or property, including but not limited to, broken water pipes, electrical power outages, electrical problems that may cause fire or shock, gas or oil leaks, major air conditioning or heating problems, or any work considered by the COR or designee to be of an emergency nature. The

Contractor shall respond to emergency service requests immediately during normal working hours. The

Contractor shall remain working until the emergency situation has been properly controlled and adequate temporary or permanent repairs have been made. Once there is no longer any immediate danger to personnel or property the permanent repairs shall be completed within two work days. Emergency service requests occurring outside normal working hours will be responded to by Public Works. In such instances

Public Works may complete the entire emergency service request or may control the situation and provide a temporary repair. In instances where Public Works performs a temporary repair the Contractor may then be required to complete the permanent repairs.

5.2.3 Urgent Service Request: Urgent service requests are service requests where there is no immediate danger to personnel or property, but that could result in an emergency situation if not remedied. Examples of urgent service requests include, but are not limited to, inoperative electrical circuits, temperature complaints, inoperative lighting above a work station, flush valves stuck open, any malfunctions to equipment that affect the operations of sensitive building occupants, or any work considered by the COR to be of an urgent nature. The Contractor shall respond to urgent service requests within one hour during normal working hours. Urgent service requests shall be completed within seven calendar days.

5.2.4 Routine Service Request: Routine service requests are service requests that are not characterized as either emergency or urgent service requests. The Contractor shall respond to routine service requests within

24 hours of notification. Routine service requests shall be completed within 30 calendar days.

5.2.5 Recurring Work: The Contractor shall ensure that equipment and systems are maintained to sustain an operational capability for anticipated asset life while maintaining life cycle costs within industry standards and in compliance with code and manufacturer operations and maintenance (O&M) specifications. The

Contractor shall also establish an effective system for scheduling and performing scheduled preventive maintenance on all building equipment and systems requiring a preventive maintenance procedure covered under the scope of this contract (see Technical Exhibit 8 for a Preventative Maintenance Checklist and

Technical Exhibit 11 for a Heating Equipment List). The Contractor’s schedule shall be submitted to the

Government on a monthly basis to facilitate Government inspection of the scheduled work. Recurring work also includes the winterization and de-winterization of facilities that are unoccupied during the winter months (see Technical Exhibit 4).

5.2.6 SOWA: Each year JBLM hosts the Special Olympics Washington (SOWA). Facilities on this contract may be used by SOWA to organize and run its events. A pre-inspection is usually conducted by the respective organizations and PW to identify any needed repairs. The list of needed repairs will be turned over to the Contractor for completion prior to the events. The costs for these repairs shall be tracked separately by the Contractor and made available to the COR upon request. For SOWA work under this contract also includes the installation and removal of handicap ramps.

5.2.7 Other Areas of Responsibility:

Water: The Contractor is also responsible for water service lines between the facility plumbing and the water main stop valve (including the stop valve).

Sewer: The Contractor is also responsible for sewer lateral lines between the sewer main and facility plumbing.

Electrical: The Contractor is responsible for electrical work inside facilities and up to the outside weather head connection.

Heating: The Contractor is also responsible for outside fuel tanks and fuel lines between tanks and furnaces.

Locks: For all keys the Contractor shall direct the occupant to the PW Lock Shop.

Paint: New paint shall not contain lead or mercury.

The Contractor shall be responsible for any damage to Government property caused by the

Contractor during the course of their work.

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5.2.8 Invoicing: The Contractor shall submit a monthly invoice to the Government for the previous month’s completed work. The invoice shall be submitted within the first five days of the subsequent month. For example, the Contractor shall submit an invoice within the first five days of February for the work completed in January. The invoice shall have a complete itemized breakdown of what is being invoiced including building number, descriptions of work, labor hours, parts and materials, and part and material costs.

5.2.9 Welding, Cutting, and Brazing Permitting: The Contractor shall follow procedures contained in

JBLM regulation 420-30. Contact the JBLM Fire Prevention Office on (253) 966-7156 to arrange for Hot

Work Self Permit class attendance and certification.

5.2.10 Digging Permits: For digging permits the Contractor shall go to the Public Works customer service desk in building 2044. https://home.army.mil/lewis-mcchord/index.php/my-Joint-Base-Lewis-Mcchord/all-services/directorate-public-works/dig-permits

5.2.11 Hazardous Waste: The Contractor shall have the Hazardous Waste Manifest for all hazardous waste leaving

JBLM signed by an authorized representative of Environmental Services prior to the waste leaving the installation. The

Contractor must provide all required documentation and allow at least 5 business days for review and signature.

Hazardous material storage areas, hazardous waste collection areas, and work sites are subject to environmental compliance inspection.

5.2.12 Waste Management: Standard industry practices shall be utilized in avoiding adverse environmental impact. Contractor activities shall comply with all applicable Federal, State and Local Regulations, and

JBLM policies and regulations [e.g., 42 USC 6901-6992k (Resource Conservation and Recovery Act

(RCRA)), 40 CFR 239-282 (RCRA Regulations), Washington Administrative Code (WAC) 173-303

(Dangerous Waste Regulations), WAC 173-350 (Solid Waste Handling Standards), and JBLM installation

Regulation 200-1 (Environmental Protection and Enhancement). In addition, the following specific guidance is provided: 32 CFR Part 651, Environmental Analysis of Army. Best Management Practices, where applicable, shall be identified and implemented to offset adverse environmental impacts. The

Contractor shall appoint an Environmental Officer, Hazardous Waste Technician(s), and Hazardous

Material Technician(s) as required by JBLM installation Regulation 200-1 and such personnel shall annually (every 365 days) complete Environmental Operations Management training provided by the

Directorate of Public Works Environmental Services (training is required for all activities generating hazardous waste and/or using hazardous materials).

5.2.13 Non-Hazardous Solid Waste: The Contractor shall be responsible for the proper handling and disposal of hazardous waste generated under this contract. The Contractor shall submit to the COR, a waste management plan no later than 30 calendar days after the award of the contract and thereafter shall submit, quarterly, a Construction and Demolition (C&D) Diversion/Disposal Transaction Report Summary (HJB

Form 229) (Technical Exhibits 5A 5B, 5C). The quarterly report summary shall be submitted no later than

15 days after the end of each quarter.

5.2.14 Hazardous Materials. For any hazardous materials, the Contractor shall submit an initial list of hazardous materials to be used (including unit of measure and Safety Data Sheet for each product). A copy of these documents must be submitted to the Joint Base Lewis-McChord (JBLM) Pollution Prevention

Program (usarmy.jblm.imcom.list.dpw-hm-inventory@mail.mil) prior to commencement. These items must be reviewed by Pollution Prevention and authorized for use by addition to the contractor’s Authorized

Use List (AUL) issued by Pollution Prevention. The Contractor shall not use any hazardous materials not listed on their current AUL issued by Pollution Prevention.

For any in-use hazardous materials, the Contractor shall submit a hazardous material inventory on HJB

Form 953 noting the hazardous materials used, the units of measure, quantities used, storage locations, and other information indicated on the form. This inventory shall be submitted at the end of the project. [If the project goes into a new calendar year, the Contractor shall also submit a copy of this inventory (accounting for all hazardous materials) by 15 January.] For any hazardous materials stored on JBLM, this inventory shall be submitted by the 15th day following the calendar year quarter in which the hazardous materials https://home.army.mil/lewis-mcchord/index.php/my-Joint-Base-Lewis-Mcchord/all-services/directorate-public-works/dig-permits https://home.army.mil/lewis-mcchord/index.php/my-Joint-Base-Lewis-Mcchord/all-services/directorate-public-works/dig-permits were used or stored. All HJB 953 inventories shall be submitted electronically and addressed to the

Contracting Officer or their representative with usarmy.jblm.imcom.list.dpw-hm-inventory@mail.mil included in the carbon copy (“cc”) line of the email. Questions regarding the form may be directed to the

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