W9124J-18-R-0027_Amendment_0005.docx

W9124J18R0027

W9124J18R0027

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

SOLICITATION/CONTRACT FORM

The required response date/time has changed from 10-Oct-2018 12:00 PM to 03-Jan-2019 12:00 PM.

SUPPLIES OR SERVICES AND PRICES

CLIN 0003

The CLIN description has changed from Food Services to Food Services Bldg. 254.

CLIN 0004

This CLIN has been renumbered to CLIN 0005.

CLIN 0004 is added as follows:

Food Services Bldg. 271

FFP

Contractor shall furnish all labor, personnel, supplies, materials, supervision, and any other items necessary to provide for Dining Facility Attendant services for DFAC Bldg. 271, IAW the PWS Section 3, and Attachment G, Pricing Matrix. This contract has a five (5) year ordering period. *See Ordering Instructions in Section H and Invoicing Instructions in Section G.

FOB: Destination

NET AMT

INSPECTION AND ACCEPTANCE

The following Acceptance/Inspection Schedule was added for CLIN 0004:

The following have been modified:

ADDENDUM TO 52.212-2

Evaluation Factors for Award

I. Evaluation Factors for Award

a. Basis for contract award.

(1) Award will be made to a single offeror whose timely offer is deemed responsible, whose proposal conforms to the solicitation requirements and whose proposal, judged by an overall assessment of the evaluation criteria and other considerations specified in this solicitation, represents the Lowest Priced Technically Acceptable (LPTA) offer.

(2) The (2) The Randolph-Sheppard Act (R-SA) applies to this solicitation, therefore, priority will be given to the State Licensing Agency (SLA) pursuant to the R-SA. The priority established by the R-SA applies to the award of contracts for operation of cafeterias on Federal property. After initial evaluation and based on the ratings of each proposal against all evaluation criteria, a Competitive Range shall be established comprised of all of the most highly rated proposals.

(a) If the SLA is determined to be in the Competitive Range, then the SLA will be afforded the priority as delineated in the R-SA and AR 210-25.

(b) If the SLA is determined NOT to be in the Competitive Range, then the successful offer within the Competitive Range will be selected IAW Addendum to 52.212-2, paragraph I.a.(1).

(3) Trade-offs between cost/price and non-cost/price factors is not permitted.

(4) The Government will evaluate proposed prices for reasonableness using price analysis techniques. Proposed prices evaluated as unreasonable (includes unbalanced, inaccurate or incomplete price proposals) may be grounds for eliminating a proposal from competition.

b. The Government intends to award one single award contract as a result of this solicitation. Offers received for less than the stated number of items listed in the pricing schedule, Schedule of Supplies/Services of the Solicitation, will be considered ineligible for award.

c. Evaluation Criteria.

(1) Evaluation criteria consists of factors and subfactors. The proposals will be evaluated under three (3) evaluation factors: Technical Capability, Past Performance, and Price.

Factor 1: Technical Capability Factor Subfactor 1: Key Personnel and Qualifications Subfactor 2: Staffing Plan Factor 2: Past Performance Factor Factor 3: Price Factor

Evaluation of the offeror's proposal shall address each subfactor as it applies to the PWS. During evaluations of each proposal, the Government will assign each subfactor an adjectival rating and write a narrative evaluation reflecting the identified findings.

(2) Factor 1 – Technical Capability. The Technical Capability Factor evaluation provides an assessment of the offeror’s capability to satisfy the Government’s minimum requirements. This factor has two sub-factors that will be used to determine the overall technical capability: Key Personnel and Qualification; and Staffing Plan.

Subfactor 1 – Key Personnel and Qualification.

(a) To be considered Acceptable, the Project Manager (PM), shall meet the minimum requirements of the PWS, paragraph 2.2.3.

(b) To be considered Acceptable, supervisory personnel identified by name shall possess sufficient experience and demonstrated capability to successfully execute their assigned duties and responsibilities commensurate with successful PWS execution. Supervisory personnel, not identified by name yet, the duties and responsibilities for the positions being filled by key personnel are commensurate with successful PWS execution and that the capabilities/experiences being sought for these key personnel are sufficient for them to perform assigned duties and responsibilities.

Subfactor 2 – Staffing Plan. To be considered acceptable, the Offeror shall demonstrate that their staffing plan is adequate to successfully perform the PWS requirements. Adequate staffing includes the number of personnel and the appropriate labor mix to successfully perform the PWS requirements. Additionally, the Offeror’s staffing plan shall demonstrate that they can accommodate fluctuating workloads, minimize personnel turnover, and allow for cross-training and cross-utilizing of personnel to perform the requirements of the contract.

Adjectival Ratings: Acceptability of the proposed service. Technical capability will be evaluated on an acceptable or unacceptable basis using the ratings below. Proposals are evaluated for acceptability, but not ranked. Each Technical Capability Subfactor will receive one of the ratings defined below and then there will be an overall roll-up rating at the Factor level. An Unacceptable rating in any Sub-factor renders the Technical Rating unacceptable. In order to be considered awardable, there must be an acceptable rating in every non-price factor/subfactor.

Table 1 - Technical Acceptable/Unacceptable Rating Method

(3) Factor 2 – Past Performance. The past performance evaluation will assess the offeror’s probability of meeting the solicitation’s requirements as indicated by that offeror’s record of past performance. Past performance is assessed at the factor level after evaluating aspects of the offeror’s recent past performance and focusing on performance that is relevant to the services being procured under this solicitation. Offerors are cautioned that in conducting the performance risk assessment, the Government may use data provided in the offeror’s proposal and data obtained from other sources available to the Government to include, but not limited to the Past Performance Information Retrieval System (PPIRS), Federal Awardee Performance and Integrity Information System (FAPIIS), Electronic Subcontract Reporting System (eSRS), or other databases, and may be obtained from other sources available to the Government, such as Defense Contract Management Agency, and interviews with program managers, contractors, or fee determining officials. Past performance areas of evaluation include:

Business Relations Quality of Service Schedule Customer Satisfaction Compliance with Socio-Economic Goals (applies only to the SLA)

(a) Each offeror will receive a past performance assessment rating based on the offeror’s record of recent and relevant past performance information that pertains to solicitation requirements.

(b) Recent Assessment. An assessment of the past performance information will be made to determine if it is recent. To be recent, the effort must be ongoing or must have been performed during the past three (3) years from the date of issuance of this solicitation. Past performance information that fails this condition will not be evaluated.

(c) Relevancy Assessment. To be relevant, the effort must be similar in nature of work, size, and complexity to the services/products being procured with this solicitation. The Government will conduct an in-depth evaluation of all recent performance information obtained to determine if it is the same or similar in nature of work size and complexity to the services/products being procured with this solicitation. A relevancy determination of the offeror’s (including joint venture partner(s) and major and critical subcontractor(s)) past performance will be made. In determining relevancy for individual contracts, consideration will be given to the effort, or portion of the effort, being proposed by the offeror, teaming partner, or subcontractor whose contract is being reviewed and evaluated. In establishing what is relevant for the acquisition, consideration should be given to the aspects of an offeror’s contract history that would give the most confidence that the offeror will satisfy the current procurement. The past performance information provided in the proposal and obtained from other sources will be used to establish the relevancy of past performance.

(d) The past performance evaluation team will review the past performance information and determine the quality and usefulness as it applies to the performance assessment.

(e) Assigned Ratings. The Past Performance Factor will be rated on an acceptable or unacceptable basis using the ratings defined below:

Table 2 - Past Performance Acceptable/Unacceptable Rating Method

Note: In the case of an offeror without a record of relevant past performance or for whom information on past performance is not available or so sparse that no meaningful past performance rating can be reasonably assigned, the offeror may not be evaluated favorably or unfavorably on past performance (FAR 15.305(a)(2)(iv)). Therefore, the offeror shall be determined to have unknown (or neutral) past performance. In the context of acceptability/unacceptability, a neutral rating shall be considered acceptable.

(4) Factor 3 – Price. Price will not be scored or rated. Evaluation of price will be performed using one or more of the proposal analysis techniques in FAR 15.404-1(b). Unbalanced pricing may be evaluated IAW FAR 15.404-1(g), as applicable, to assess potential performance risk which could result in unreasonably high prices. Through these techniques, the Government will determine whether prices are reasonable, complete, and balanced (to include all prices contained in the Schedule of Supplies/Services of the Solicitation and the Pricing Matrix). The Government reserves the right to request Certified Cost or Pricing Data or Data Other Than Certified Cost or Pricing Data if the Government deems it necessary in order to determine price reasonableness.

Total Evaluated Price (TEP) – The TEP for award purposes will be calculated as follows from the Schedule of Supplies/Services of the Solicitation:

· The total price of Phase-in CLIN;

· The total price of Project Management for all years;

· The total price of the Dining Facility CLIN for all years;

· The total price of the option to extend services as described in (4)(i) below; and

· The total price of CMR.

(a) Option to Extend Services. As part of price evaluation, the Government will evaluate its option to extend services (FAR Clause 52.217-8) by adding six (6) months of the offeror’s final ordering year price to the offeror’s total price. Offerors are not required to enter a price for the six month extension period.

Definitions.

Reasonableness. A price is reasonable if, in its nature and amount, it does not exceed that which would be incurred by a prudent person in the conduct of competitive business.

Completeness/Accuracy. The offeror’s proposal is in compliance with the Price Volume instructions in the solicitation.

Unbalanced Pricing. Pricing that exists when, despite an acceptable total evaluated price, the price of one or more contract line items is significantly over or understated as indicated by the application of cost or price analysis techniques.

GUARANTEED MINIMUM

Guaranteed Minimum The guaranteed minimum of $10,000.00 will be obligated with the issuance of the first Task Order.

Program Ceiling The Program Ceiling for the five (5) year ordering period is $20,000,000 million.

Addendum to 52.212-2 Offerors shall prepare pricing information utilizing the format provided under Attachment G, Pricing Matrix (attached). The pricing information must be legible, contain pricing for each line item identified (as required) as well as total price, and be signed and dated by the Offeror. All interested Offerors are required to use this form in their proposal submission.

PERFORMANCE WORK STATEMENT

LRC Fort Irwin Performance Work Statement (PWS) Food Services 13 December 2018

1 Introduction This PWS is developed to support Fort Irwin, California installation food service requirements to meet Food Service needs, including Grab and Go operations at two Dining Facilities, bldgs. 254 (Full Food Services) and 271 (Dining Facility Attendants). The Contractor shall provide quality services in support of the installation food service program that supports the Warfighter with flexible, efficient and cost effective service. The service outlined in this requirement encompasses Dining Facility Management functions, food preparation, facility sanitation, food receiving and storage, food preparation, food serving, field feeding, and janitorial duties. Performance criteria for Dining Facility duties fall under Contractor responsibilities.

1.1 Background

The Army in its acquisition pursuit of quality food service has improved its method of contracting. To capitalize on new approaches; e.g., proven commercial practices, management innovations, and best value contracting, the Army will award its food service contracts as a Performance Based Service Acquisition (PBSA). This idea will foster partnering arrangements between Government and Industry. This approach is in keeping with the Undersecretary of Defense for Acquisition initiative to convert federal service contracts to performance-based on Installation Approach.

1.2 Objectives

To provide a quality food program that supports the warfighter with flexible, efficient and cost effective contract food service support.

2 Requirements This section describes the general requirements for this effort.

2.1 General

2.1.1 Scope

The Contractor shall provide the appropriate amounts of qualified labor and management necessary to perform quality Food Services ordered under this Indefinite Delivery Indefinite Quantity (IDIQ) contract in a cost effective, safe and environmentally sound manner. This support will focus primarily on the following areas: dining facility management functions, food receiving and storage, food preparation for A-La-Carte services, food serving, facility sanitation and janitorial duties and the associated logistics analysis and management functions in support of the Fort Irwin food service mission.

2.1.2 Description of Services

For DFAC 254, the Contractor shall provide all supervision, labor, personnel, equipment, materials and supplies, with the exception of Government Furnished Property (GFP), to perform activities that comprise the full operation of an Army Dining Facility. This includes, but is not limited to, requisitioning, receiving, storing, preparing, and serving of food. Ala carte service is the practice of ordering individual items. Also, included is the performance of related administrative, custodial and sanitation functions in the Dining Facilities.

For DFAC 271, the Contractor shall provide all supervision, labor, personnel, equipment, materials and supplies, with the exception of Government Furnished Property (GFP), to perform non-personal service activities necessary to perform uninterrupted DFA Services. Also included is the performance of related administrative, custodial, and sanitation functions in the Dining Facilities. The Contractor shall perform to the standards in this contract.

2.1.3 General Information

The Period of Performance (PoP) is a five (5) year ordering period and includes the FAR Clause 52.217-8 Option to Extend Services.

2.1.4 Place of Performance and Hours of Operation

This PWS is developed to support Fort Irwin installation Food Service requirements at Dining Facilities both Buildings 254 and 271. Attachment E, Historical Headcount Summary and Attachment F, Workload Data, outlines workload requirements. Requirements may fluctuate during performance of the contract.

Normal Weekday Bands: 5 days a week, Monday through Friday Normal Weekend Bands: Saturday and Sunday (every other weekend) Federal Holiday, Days of No Schedule Activity (DONSA), and Training Holiday Bands Hours of Operation: The meal service hours for the dining facilities are listed in Attachment F, Workload Data. These hours are subject to change based upon supported unit requirements. Usually this change occurs on short notice. In most instances, there shall be a minimum of four (4) hours advance notice provided by the Government.

Extended Service Hours. It is expected that a dining facility may periodically be required to extend its service beyond normal hours, e.g., in the event of fire, aircraft accident, rescue operations, civil disturbances, severe weather, alerts, training exercises, and troop movements. The Contracting Officer (KO), or Contracting Officer’s Representative (COR), may authorize the Contractor to provide extended services by giving four (4) hours prior notice of any change. In the event of extenuating circumstances or mission requirements, short and/or no advance notifications are subject; however, notifications will be given as soon as possible.

2.1.5 Recognized/Government Holidays

The Contractor is required to perform services on recognized federal holidays. However, that requirement is subject to mission execution requirements and will be curtailed by the COR to fit mission requirement. The recognized federal holidays include:

New Year’s Day 1st day of January Birthday of Martin Luther King Jr. 3rd Monday of January Presidents’ Day 3rd Monday of February Memorial Day Last Monday of May Independence Day 4th day of July Labor Day 1st Monday of September Columbus Day 2nd Monday of October Veterans Day 11th day of November Thanksgiving Day 4th Thursday of November Christmas Day 25th day of December

2.1.6 Holiday Decorations

Government is responsible for providing appropriate holiday decorations to include Thanksgiving, Christmas and the Army Birthday to highlight these periods and special meals as appropriate.

2.1.7 Emergency Services

The Contractor shall be responsible for providing medical services to its employees. Emergency medical services will be provided by the Government to support life-threatening injuries or illnesses until proper medical support can be administered from an external source/ treatment facility or transport.

2.1.8 Contract Administration and Management

The Contractor shall establish processes and assign appropriate resources to effectively administer the requirement. The Contractor shall respond to Government requests for contractual actions in a timely fashion. The Contractor shall have a single point of contact between the Government and Contractor personnel assigned to support contracts or task orders. The Contractor shall assign work effort and maintain proper and accurate time keeping records of personnel assigned to work on the requirement. The Contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of the resources assigned to the requirement. The Contractor shall maintain continuity between the support operations at Fort Irwin, California and the Contractor's corporate offices. The Contractor shall provide guidance to employees during designated Government non-work days or other periods where Government offices are closed due to weather or security conditions. The Contractor shall maintain the currency of their employees by providing initial and refresher training as required to meet the PWS requirements. The Contractor shall make necessary travel arrangements for employees. The Contractor shall provide necessary infrastructure to support contract tasks. The Contractor shall provide administrative support to employees in accordance with state and federal employment policies (time keeping, leave processing, pay, emergency needs).

2.1.9 Quality Control

The Contractor shall develop and maintain an effective quality control process to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure against recurrence of defective services. The Quality Control Plan (QCP) is addressed at paragraph 4.2.

2.1.10 Government Point of Contact (POC)

The KO or his/her designated representative will be the point the contact concerning administration and performance of the contract. Designation of government personnel (Contracting Officer’s Representatives (COR) and Alternate COR, if applicable) and their limitations will be delineated in writing by the contracting activity. The COR will be designated on official letterhead appointment signed by the appropriate Contracting Officer. The COR monitors all aspects of the contract and assists in contract administration. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates.

2.1.11 Subcontract Management

The Contractor shall manage all subcontracts necessary to integrate work performed on this requirement and the Contractor shall be responsible and accountable for Subcontractor performance on this requirement. The Contractor shall manage work distribution to ensure there are no Organizational Conflict of Interest (OCI) considerations. Contractor shall file subcontract reports in the electronic Subcontracting Reporting System (eSRS). Prime/ Higher Tier Subcontractors shall inform their Subcontractors to enter their reports in eSRS under the flow down requirement. Contractors shall provide a notification e-mail address in the report for the federal government agency.

2.1.12 Contractor Employees

The Contractor shall accomplish the assigned work by employing and using qualified personnel with appropriate combinations of education, training, and experience. The Contractor shall provide the necessary resources and infrastructure to manage, perform, and administer the contract.

2.1.13 Business Relations

The Contractor shall successfully integrate and coordinate all activity needed to execute the requirement. The Contractor shall manage the timeliness, completeness, and quality of problem identification. The Contractor shall provide corrective action plans, proposal submittals, timely identification of issues, and effective management of Subcontractors. The Contractor shall seek to ensure customer satisfaction, and professional and ethical behavior of all Contractor personnel.

2.2 Special Requirements

This section describes the special requirements for this effort. The following sub-sections provide details of various considerations on this effort.

2.2.1 Installation Access

The Contractor shall sign a Contractor Visitor Group Security Agreement in accordance with (IAW) Fort Irwin local policy. This permits Installation access to all contract employees. These personnel shall have at a minimum a favorable National Agency Check (NAC).

2.2.1.1 Alien Employment

The Contractor shall not employ any alien who does not have a valid US Immigration I-551, Green Card or I-94, Arrival/Departure Record. The Contractor shall provide valid social security numbers and citizenship status of all employees to the Government, upon request.

2.2.1.2 Employee Health, Hygiene, and Dress Code

The Contractor shall follow the requirements for health, personal hygiene, and uniforms IAW the regulatory guidance in Tri Service Food Code (TB MED 530) and state local policies for Contractor employees. The Contractor (to include Subcontractors) shall wear and display an Identification (ID) Badge. Each Contractor (to include Subcontractors) employee shall wear the ID Badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit. Contractor employees that have not been issued an identification badge shall coordinate with the COR to obtain appropriate security clearance. The Contractor shall ensure employees wear an approved government uniform. The Contractor shall submit uniforms to the COR 10 days after the award to determine acceptability.

2.2.1.3 Employee Conduct, Behavior, and Ethics

The Contractor employees shall comply with all applicable Government regulations, policies and procedures. The Contractor shall ensure all personnel employed under this task order conform to conduct regulations contained in FAR 52.203-13, Contractor Code of Business Ethics and Conduct. The government may direct the Contractor to remove any Contractor employee from the government premises in accordance with the authority of the Installation Commander. Removal does not relieve the Contractor of the responsibility to continue providing the services required under the task order.

2.2.1.4 Contingency Plan

The Contractor shall address, in detail, its procedures, personnel, and the means to accomplish mission requirements without delay in the event of sudden or unusual events that could impact the contractor's performance and contract requirements such as, but not limited to mobilization, terrorism, natural disaster, utility outages, or labor disputes. The Government will not supplement the Contractor’s work force. The Contractor shall ensure personnel required to accomplish tasks designated as ‘mission essential personnel’ report to assigned work locations (or Government Continuity of Operations Plan (COOP) designated facilities) and perform required tasks, regardless of weather or security conditions. The Government will identify tasks qualifying performers as essential personnel and the Contractor will provide a list of essential personnel required to perform those tasks to the COR. The COR will be responsible for providing Government security personnel with a list of Contractor ‘mission essential personnel’ to enable access to Government facilities when ‘non-essential’ personnel are barred. Contractor will operate in accordance with Department of Defense Instruction (DoDI) 1100.22, Continuation of Essential DoD Contractor Services during Crisis. The Contractor shall include a strike contingency plan as part of its Plan in accordance with FAR Clause 52.222.1, Notice of Labor Disputes. The contingency plan shall be submitted to the Government with the offeror’s proposal in accordance with DFARS Clause 252.237-7024, Notice of Continuation of Essential Contractor Services, however it will not be part of the evaluation process for selecting an offeror for award.

2.2.1.5 Training and Other Security Requirements

In accordance with Army policy, Contract Requirements, Antiterrorism/Operations Security Review, the following applies to this requirement:

2.2.1.5.1 DoD Level I Antiterrorism Training (AT)

Pursuant to Department of Defense Instruction Number 2000.16, "DoD Antiterrorism (AT) Standards, all Contractor employees, including Subcontractor employees, requiring access to Army installations, facilities, or controlled access areas shall complete AT Level I Awareness Training within 30 calendar days after contract start date and annually thereafter. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the Contracting Officer, if a COR is not assigned, within 5 calendar days after completion. The website for the Antiterrorism Level I Awareness Training is http://jko.jten.mil and takes approximately two (2) hours to complete. In the event that the automated system at http://jko.jten.mil cannot be accessed or is not available (e.g., server problems), Level I AT Awareness Training can be provided by a qualified instructor. If the training is not completed online, the Level I AT Awareness Instructor qualification must be coordinated with the Installation Antiterrorism Officer (or Installation Security equivalent) and the resultant name(s) of approved instructors shall be provided to the KO or designee along with all associated cost or schedule impacts to the contract.

Reporting A15 AT/OPSEC Training

2.2.1.5.2 Army Training Certification Tracking System (ATCTS) registration for contractor employees who require access to government information systems.

All contractor employees with access to a government information systems must be registered in the ATCTS (Army Training Certification Tracking Services), and must successfully complete the DOD Information Assurance Awareness prior to access to the IS and then annually thereafter.

2.2.1.5.3 OPSEC Training

Per AR 530-1 Operations Security, the contractor employees must complete Level I OPSEC Awareness training. New employees must be trained within 30 calendar days of their reporting for duty and annually thereafter. Course takes approximately one (1) hour to complete.

Reporting A15 AT/OPSEC Training

2.2.1.5.4 Cyber Awareness (Information assurance (IA)/information technology (IT)) training All contractor employees and associated sub-contractor employees must complete the DoD Cyber awareness training before issuance of network access and annually thereafter. DoD Cyber Awareness Challenge Training is available at the following website: https://cs.signal.army.mil/UserMngmt/Cyber5/launchPage.htm. Course takes approximately one (1) hour to complete.

2.2.1.5.5 Threat Awareness and Reporting Program (TARP). The contractor shall ensure all contractor personnel receive annual TARP training as specified in AR 381-12. Course takes approximately two (2) hours to complete.

2.2.1.5.6 Access and general protection/security policy and procedures. Contractor and all associated sub-contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

2.2.1.5.7 Common Access Card (CAC)

Certain administrative personnel will require a Common Access Card (CAC) to access the Army Food Management Information System (AFMIS). Before CAC issuance, the Contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with inquires (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The Contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely: (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of six (6) months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management. The COR is the designated official responsible for validating Contractor employees who are designated to receive a Common Access Card (CAC). Contractor personnel and property shall be subject to search and seizure upon entering, while on, and upon leaving Fort Irwin IAW, USAFACFS 190-1, and USAFACFS 190-5. All Government-furnished identifications shall be returned, within 72 hours, to the issuing office upon termination of the contract, or when an employee is terminated from, or no longer working on Fort Irwin under this contract.

2.2.1.5.7.1 Access without a Common Access Card (CAC)

Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

2.2.1.5.8 iWATCH Training The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 5 calendar days of new employees commencing performance with the results reported to the COR NLT 30 calendar days after contract award.

2.2.1.6 Organizational Conflict of Interest (OCI)

Contractor and Subcontractor personnel performing work under this task order may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractors mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

2.2.1.7 E-Verify

The Contractor shall use E-Verify to facilitate verification status of employees. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of newly hired employees. E-Verify is currently free to employers and is available in all 50 states. E-Verify provides an automated link to federal databases to help employers determine employment eligibility of new hires and the validity of their Social Security numbers.

2.2.2 Safety

Safety Rules and Regulations: In performing the services required hereunder, the Contractor shall conform to all safety rules and regulations applicable to the dining facilities which are in effect during the time of performance of this contract and shall take such other precautions as may be reasonably required hereunder to assure accident-free performance. All accidents which occur in association with performance of services required in this contract shall be reported in writing to the COR on the day of the accident or not later than the next working day. Any accident involving personal injury resulting in possible hospitalization or lost time from work or death shall be reported within one work day to the COR. Full details of the accident, including statements from witnesses, shall be provided if requested by the safety officer. If any claim is made by a third party against this contract, the COR shall be informed immediately.

2.2.3 Key Personnel

The Government has determined that certain positions for the purpose of ensuring the Contractor can satisfy minimum experience, education and/or credential requirements are key and essential. Key positions must be filled within 24 hours of being vacated, as a temporary mitigation and filled within 30 days with a permanent employee. The Contracting Officer’s Representative (COR) must be notified immediately upon temporary replacement of key personnel and the contracting officer must be notified within 72 hours.

2.2.3.1 The Project Manager (PM) (KEY): The Contractor shall provide an on-site Project Manager (PM) who will be responsible for all work under this contract/task order. The PM will have no less than 5 years management and must be highly familiar with Army Food Management Information Systems (AFMIS). The PM must be highly qualified with general supervisory experience, and must have at least 3 years specific management experience in managing cafeteria style or multi-entrée operations providing complete meal service (breakfast, lunch and dinner). The PM must have a current sanitation certificate (within 4 years) as defined in Tri Service Food Code (TB MED 530). The PM will have full authority to act for the Contractor on all matters relating to this contract. The PM has overall responsibility for the site’s Quality Assurance / Quality Control (QA/QC). The PM will be the primary point through which technical communications, prioritization of effort, team standardization and technical direction flow between the Government and the Contractor. During any absence of the PM, a qualified alternate shall have full authority to act for the Contractor on all matters relating to work performed under the resulting contract. The PM shall return all Government calls within one hour during operational hours and two hours during non-operational hours.

2.2.3.1 Supervisory Personnel

The Contractor shall provide first line supervisors as required for completion of PWS requirements.

2.2.4 Environmental Considerations

The Contractor shall follow local, state and federal policies concerning Environmental and Public Health while in performance of the contract. The Contractor’s Quality Control Plan shall include provisions to enforce environmental policies at the supporting dining facility operations.

3.0 Performance Requirements and Standards

The following sections in entirety specifies the Performance Objectives and Performance Elements for a task order.

Sections 3.1.1 through 3.1.1.2.2 Dining Facility Sanitation specify the Performance Objectives and Performance Elements specific DFA task order. All sections of this PWS apply to FFS task orders.

3.1 High Level Objectives

3.1.1 Dining Facility Sanitation and Custodial Operations

The Contractor shall perform sanitation and duties in support of dining facility operations. Perform duties as prescribed in this section.

3.1.1.1 The Contractor shall clean and sanitize food service equipment and surfaces to support dining facility operations:

Performance Standards

a) STD: The Contractor shall clean and sanitize food contact surfaces and equipment in designated serving and self service locations (e.g. serving lines, self-service salad bars, and condiment areas, drink dispensers, bussing carts, display refrigerators and warmers) in accordance with Tri Service Food Code (TB MED 530).

b) STD: Equipment too large to fit in three compartment sinks (e.g. prep tables, warming cabinets, ice making machines, freezers, reach in refrigerators and refrigerated display cases) shall be cleaned and sanitized after each use or the approved cleaning schedule (identified in the Contractor’s QCP) using alternative procedures listed in Tri Service Food Code (TB MED 530). Protect clean and sanitized equipment and utensils from contamination between uses and clean and sanitize storage compartments of ice making machines, in self service areas using alternative procedures listed in Tri Service Food Code (TB MED 530).

c) The Contractor shall clean exterior exhaust hoods and filters for dining facilities. Cleaned to prevent grease, oily sludge buildup and frequent intervals with the approve quality control plan schedule IAW TB MED 530 (Tri-Service Food Code).

d) STD: The Contractor shall clean daily the interior and exterior of equipment used to support preparation and storage of subsistence (e.g. ovens, stoves, walk-in refrigeration units and reach-in warmer units) IAW Tri Service Food Code (TB MED 530).

3.1.1.1.1 The Contractor shall wash, rinse, and sanitize pots and pans in three compartment sinks:

The Contractor shall clean, sanitize and air dry utensils, pot and pans, using appropriate methods listed in Tri Service Food Code (TB MED 530).

Performance Standards

a) STD: All food preparation equipment and serving utensils shall be protected, cleaned and sanitized from contamination between uses.

b) STD: Maintain wash, rinse, and sanitize sinks at proper temperatures for manual ware washing in three-compartment sinks IAW Tri Service Food Code (TB MED 530).

c) STD: Pots, pans, serving pans, food containers shall be cleaned and sanitized IAW Tri Service Food Code (TB MED 530).

3.1.1.1.2 The Contractor shall operate and maintain the mechanical dishwashing machine The Contractor shall setup, maintain and resupply the mechanical dishwashing machine using appropriate methods listed in the manufacturer’s user manual and Tri Service Food Code (TB MED 530). All supporting mechanical equipment shall be protected, cleaned and sanitized from contamination between uses.

Performance Standards

a) STD: Mechanical dishwashing machine shall be operated IAW Tri Service Food Code (TB MED 530), and applicable user’s manual.

b) STD: Plates and eating utensils are protected from cross contamination. Plates and eating utensils are visibly free of grease, food particles and foreign matter prior to use. Sanitize all dinnerware using mechanical dishwashing machine. Tri Service Food Code (TB MED 530) and Code of Federal Regulations (CFR) 178.1010.

c) STD: The Contractor shall clean, sanitize, buss and replace cups, plates, dinnerware, and trays during meal serving periods IAW Tri Service Food Code (TB MED 530) and CFR 178.1010.

d) STD: The Contractor shall clean, sanitize, and replace bussing carts during meal serving periods IAW Tri Service Food Code (TB MED 530) and CFR 178.1010.

3.1.1.2 The Contractor shall clean and maintain dining facility interior and exterior areas.

Non-food contact surfaces and equipment shall be cleaned before, during and after meal period IAW Tri Service Food Code (TB MED 530).

Performance Standards

a) STD: Clean restrooms, dining facility hand washing stations and employee locker rooms. Fixtures, partitions, and mirrors are visibly free of dirt, grime, grease, residue and foreign matter, prior to the schedule start of each meal serving period and prior to closing of day. Restroom trash has been removed and new liners installed in waste containers. Soap dispensers are supplied with manufactures recommended products. Paper towels and toilet tissue are available during operations 100% of the time. Tri Service Food Code (TB MED 530) and approved cleaning schedule identified in the Contractor’s QCP.

b) STD: Clean walls, doors, windows and ceilings. Walls, doors, windows and ceilings are visibly free of dust, dirt, grease and debris IAW Tri Service Food Code (TB MED 530) and approved cleaning schedule identified in the Contractor’s QCP.

c) STD: Maintain and clean all dining facility floors before, during and after each meal service. Wax and buff floors IAW the approved cleaning schedule identified in the Contractor’s QCP and Tri Service Food Code (TB MED 530).

d) STD: Clean dining facility sidewalks, loading dock, and entry ways daily to prevent grease, dirt and refuge buildup IAW the approved quality control plan. Snow and ice, or sand, is removed from sidewalks, and access areas IAW Attachment F, Workload Data.

e) STD: Dispose of trash at the end of each scheduled meal serving period, prior to closing for the day and/or when containers are full. Used grease and oil are disposed of in proper containers. Clean surrounding areas of waste and recycling containers daily or as required IAW Tri Service Food Code (TB MED 530).

f) STD: Follow installation, local, state and federal policies concerning recycling and environmental waste program. This includes the folding and segregation of cardboard boxes, separation of recyclable cans and plastic bottles and the use of trash reductions systems to in include items like trash compactors or dehydrators. Tri Service Food Code (TB MED 530), Environmental Compliance and Protection Manual, MCO P5090.2.

g) STD: Clean waste and recycling containers daily or as prescribed in the cleaning schedule identified in the Contractor’s QCP.

h) STD: Used grease and oil are disposed in proper government provided containers.

3.1.1.2.1 The Contractor shall maintain and prepare dining room service operations.

This task includes dining room chairs, tables, booth, chair legs, rungs and framework, walls, baseboards, window ledges, doors/doorframes, ceiling fans, TVs, pictures, wall art, artificial plants, light fixtures, globes/lenses, trophies/display cases, drapes/curtains and venetian blinds.

Performance Standards

a) STD: Clean dining room tables, chairs, booths (including chair legs, rungs and framework) walls, baseboards, window ledges, doors/doorframes, ceiling fans, TVs, pictures, wall art, artificial plants, light fixtures, globes/lenses, trophies/display cases, drapes/curtains and venetian blinds weekly IAW the approved cleaning schedule identified in the Contractor’s QCP and IAW Tri Service Food Code (TB MED 530).

b) STD: Prepare, maintain and clean dining areas. Each diner is afforded a clean area to eat without delay. Condiment containers and napkin holders are visibly clean and contain product. All dining areas are clean prior to the scheduled start of the meal period and prior to closing for the day IAW Tri Service Food Code (TB MED 530).

c) STD: Clean spills and remove soiled dinnerware occasionally left by diners during meal service. Spills cleaned and soiled trays bussed within 5 minutes of occurrence IAW Tri Service Food Code (TB MED 530).

d) STD: Government provided tablecloths will be utilized during holidays. Remove and replace tablecloths when stained and heavily soiled. Clean tablecloths will be provided by the Government and in place at the start the of meal serving period.

e) STD: Appropriate condiments are available without delay. Condiment containers and napkin holders are visibly clean and contain product. All dining areas are clean prior to the scheduled start of the meal period and prior to closing for the day IAW Tri Service Food Code (TB MED 530).

f) STD: Replenish tray, dinnerware, plate, cup and bowl bussing carts during meal serving periods from serving and self-service areas. Items available without delay to diners for soiled dinnerware 100% of the time.

g) STD: Display and remove holiday decorations. Government furnished decorations are displayed on the day of the Army’s birthday and 1-week prior to Thanksgiving and Christmas.

Contractor will remove all applicable decorations within 96 hours after the Thanksgiving, Christmas and Army’s birthday holidays.

3.1.1.2.2 The Contractor shall furnish and maintain expendables cleaning and sanitary supplies to support custodial duties, sanitation and personal hygiene practices.

The Contractor shall ensure sanitation supplies (e.g. paper towels, scrub pads, cleaning solutions) are available during operations to support cleaning of the dining facility. Sanitation supplies (e.g. mechanical and manual dishwasher dispensers, hand wash dispensers, bowl capsules, cleaning solutions) are available during operations to support cleaning and sanitation operations. All napkin and towel dispensers are refilled with napkins before, during and after the meal period. For information purposes, a typical supplies list is provided in Attachment E (2), Typical Expendable Supplies List.

Performance Standards

a) STD: Maintain dispensers filled with appropriate chemicals while performing duties to support mechanical and manual ware washing.

b) STD: Maintain dispensers filled at all times with appropriate towels and hand wash soap to support all employee and patron handwashing sinks.

3.1.1.3: The contractor shall perform deep cleaning within each dining facility to include:

a. Exterior Window cleaning

b. Stripping/buffing floors

c. Carpet Cleaning

Reporting A19 Cleaning Schedule

3.1.1.4 Short and Long Range Closure and Opening of Dining Facilities Facilities to be closed shall be thoroughly cleaned by removing all food, and notifying the COR when the facility is prepared for shutting down refrigeration and turning off electricity, gas, and water to the facility. This will be exercised on a separate CLIN via a Task Order. The contractor shall ensure the doors to refrigerators, freezers, ovens, etc., shall be left open to prevent mold and mildew. Before the scheduled closure, the contractor and the COR shall conduct a joint inventory of property and perform a condition check of all property, to include refrigeration.

Facilities to be opened shall be thoroughly cleaned prior to beginning food service operations.