5_-_Final_Amendment_0009 _PWS_Technical_Exhibit_B.pdf

PERFORMANCE WORK STATEMENT

JOINT READINESS TRAINING CENTER

FORT POLK, LOUISIANA

TABLE OF CONTENTS

Description Page

Part 1 – General ……………………………………………………………………………………

Part 2 – Definitions and Acronyms …………………………………………..……………………

Part 3 – Government Furnished Property, Equipment, and Services …………………………………...

Part 4 – Contractor Furnished Items and Services ……………………………………………………...

Part 5 – Specific Tasks ……………………...…

Part 6 – Applicable Publications and Forms …………………………………………………………

Part 7 – Technical Exhibit Listings...………………………………………….………..…

PERFORMANCE WORK STATEMENT (PWS)

Joint Readiness Training Center Fort Polk, LA

PART 1

GENERAL INFORMATION AND PROGRAM MANAGEMENT

C.1.0 General. This is a non-personal services contract to provide mission support of the U.S. Army Joint Readiness Training Center (JRTC) located at Fort Polk, Louisiana. The Government will not exercise any supervision or control over the contract service providers performing the services herein.

Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The following provisions shall apply to the performance of work under this contract.

C.1.1 Introduction. The Contractor shall provide the required personnel, equipment, supplies, facilities, transportation, tools, materials, supervision and other items and non-personal services necessary to perform JRTC mission support as defined in this Performance Work Statement (PWS) except for those items specified as government furnished property and services. The Contractor shall perform in accordance with (IAW) the terms and conditions of the contract and the requirements and standards of this PWS and contract.

C.1.2 Background. Mission Support services for the JRTC, one of the U.S. Army's Combat Training Centers, entails providing realistic, graduate-level collective training experience at the Brigade Combat Team (BCT) level with the primary objective of training light infantry, air assault, rangers and other special operations units. Historically, the JRTC has hosted rotational exercises for U.S. Army motorized and mechanized formations, as well as select units from the U.S. Marine Corp, U.S. Navy or U.S. Air Force. The continuity of JRTC mission support services and provision of a multifaceted functional solution that meets the JRTC, FORSCOM and Department of Defense (DoD) need is required in the most efficient and cost-effective manner.

C.1.2.1 Based on the success of training armored and mechanized forces at the National Training Center (NTC) the Army recognized the need for similar training for Light Forces. The JRTC was established to execute the primary mission of training conventional forces, special operations forces and joint partner units. In 1987, the JRTC began missions at Ft. Chaffee, AR later moving to Ft. Polk, LA. The JRTC is one of the Army’s premier Combat Training Centers governed by Army Regulation (AR) 350-50 “Combat Training Center Program”.

C.1.3 Scope. This PWS identifies the mission support requirements of the JRTC and Fort Polk and provides the Contractor with information concerning the concept, expectations and performance requirements of the JRTC’s Mission Support Contract (MSC).

C.1.3.1 The JRTC provides an advanced unit training environment for ARMY FORSCOM, U.S. Army, Pacific (USARPAC), U.S. Army, Special Operations Command (USASOC), Joint Special Operations Command (JSOC), U.S. Army Reserve (USAR), National Guard Bureau (NGB), U.S. Marine Corp (USMC), USMC AIR, NAVAL Special Operations Forces (SOF), NAVAL AIR, AND US AIR FORCE AIR MOBILITY COMMAND (AMC) and AIR COMBAT COMMAND (ACC) forces.

C.1.3.2 Rotational Exercises. The JRTC typically hosts ten standard rotational exercises each Fiscal Year (FY). Typical standard rotational exercises are designed based on a 14 calendar day training period with 18 calendar days of Live Fires typically starting prior to Force on Force (FOF) and running concurrently during the fourteen (14) training days. Rotational training exercises in support of Special

Operations Training Development (SOTD) at the National Training Center, Fort Irwin, CA are typically twenty-two (22) days in length, not including travel to and from Fort Polk and Fort Irwin. The JRTC will schedule special rotations as required. Special rotations are currently being performed in the form of Mission Rehearsal Exercises (MRE). MREs are typically 21 calendar days to accommodate the addition of a Live Fire (LF) portion concurrent with the 14 day training period.

C.1.3.2.1 Standard Rotational Exercises. The standard training exercise is scripted and typically based on any combination of offense, defense, and stability operations. Standard rotations take place in a generic region with scenarios and Opposing Forces (OPFOR) threats based on the contemporary operational environment (COE). Rotational Training Unit (RTU) missions conducted during standard rotations are generally in direct alignment to the RTU’s standard Mission Essential Task List (METL) and training objectives. Based on FORSCOM guidance some standard rotations may be classified as good neighbor training exercise which have been historically in the form of a Defense Chemical, Biological, Radiological and Nuclear Response Force (DCRF). Support for these exercises typically includes scenario, video, MILES, joint operations center (JOC) and role players. A good neighbor training exercise is not an additional exercise. It is considered one of the ten standard rotational exercises.

C.1.3.2.2 Mission Rehearsal Exercises (MREs). Special rotations are currently being performed in the form of MRE with support to Security Force Assistance Advisor Teams (SFAATs). The Government reserves the right to re-define special rotations in order to meet unforeseen future training requirements.

JRTC has the mission of conducting MREs to replicate theater-specific conditions a Brigade Combat Team (BCT) will encounter a specific Area of Responsibility (AOR). Special rotations add requirements to standard rotations. The additions will be identified by the Government on a case by case basis (driven by FORSCOM training guidance and individual RTU training requirements) and may be in the form of additional role players, cultural role players, extended live fire exercises, additional fire markers and MILES support.

C.1.4 Place of Performance. The overall operation of the JRTC training scenario incorporates a wide scope of locations: Fort Polk as the primary location, Camp Beauregard, England Industrial Airpark (Alexandria), Minden, Baton Rouge, Leesville, DeRidder, Lake Charles, and Shreveport in Louisiana as well as the possibility to operate in designated sites located in Arkansas, Texas, Mississippi and California. Additional locations may be used if training requirements dictate.

C.1.5 Quality Control Program. The Contractor shall maintain a Quality Control (QC) Program in accordance with this PWS. The Contractor shall be responsible for the quality of products and services provided under the terms of this contract, to include those provided by subcontractors. To ensure that the requirements of this contract are met, the Contractor shall implement an effective, economical QC Program. The QC Program shall be outlined for implementation in the QC Plan. The Contractor shall develop and implement procedures to identify, prevent and ensure non-recurrence of defective services.

The Contractor’s QC Program is the means by which the Contractor assures that work complies with the requirements of the contract. A key and basic tenant of the QC Program is that the Contractor shall provide continuous quality improvement and measures of customer satisfaction. The Contractor’s QC Program shall:

a. Be in addition to and not in derogation of other contract requirements.

b. Contain methods of direct and indirect communication with the Government regarding performance of the contract. Communication shall include regular and formal meetings with the Government, review and analysis of key process indicators, analysis of process deficiencies and resolution of problems.

c. Contain process control and process performance measurement procedures; to include how the Contractor shall effect preventative actions and corrective actions, as opposed to reliance on government or customer identification of deficiencies prior to resolving the problem.

d. Contain a customer comments processing system for identification and correction of validated complaints that provides feedback to the designated government representative and customer of corrective action(s) taken.

e. Require documented records of all Contractor quality control, process control, process measurement and output indicator checks and corrective actions. These records shall be maintained by the Contractor throughout the term of this contract. The Contractor shall make these records available to the Contracting Officer (KO) and/or Contracting Officer Representative (COR) within 24 hours of the request.

f. The Contractor shall identify all key processes and the associated process indicators and identify the method to be used to monitor each key process indicator.

C.1.5.1 Quality Control (QC) Plan. The Contractor shall maintain a QC Plan describing the QC Program. The Contractor’s draft QC Plan shall be provided as part of the Contractor’s proposal and shall be finalized no later than (NLT) 30 calendar days after the commencement of the Phase-in Period and 60 calendar days after the commencement of the Phase-in Period for subcontractors. It is understood all deliverables are the responsibility of the prime Contractor. The Contractor, and not the Government, is responsible for management and QC actions to meet the terms of the contract. The Contractor’s QC Plan is the driver for service or product quality. The Contractor’s QC plan must be detailed, containing a systematic approach to monitor daily operations of key and essential functions for providing quality service to the Government. The KO and Contracting Officer’s Representative (COR) will accept the initial Contractor’s QC plan if it is determined the plan adequately covers all major PWS requirements.

The COR will monitor the plan and will recommend any changes required to those plans to accommodate local Standard Operating Procedures (SOPs), problem areas, and/or mission requirements. The Contractor shall develop a comprehensive program of inspections and monitoring actions. Throughout contract performance, the Contractor shall submit any changes in the QC Program/Plan to the KO and COR for approval a minimum of five calendar days prior to implementation. The QC Plan, at a minimum, shall address the following:

a. Inspector Qualifications. The QC Plan shall include the minimum acceptable qualifications of firms or individuals tasked to perform inspections and the extent of their authority. Their functional role shall be depicted in an organization chart.

b. Test Methods. The plan shall discuss proposed test methods, including names and qualifications of technicians or qualified testing laboratories to be used.

c. Inspection Program. Included shall be a QC Inspection Program covering all general and specific tasks included in the contract scope of work. It shall specify tasks or areas to be inspected on a scheduled or unscheduled basis, the manner in which inspections are to be conducted, the titles of the individuals who will perform the inspections, and the percentage of the work which will be inspected on a recurring basis. In developing this inspection program, the Contractor shall identify the key activities and associated characteristics in each process that have a significant influence on specific services and provide for methods for evaluation of the selected characteristics.

d. Deficiency Identification. The QC Program shall include a method of identifying deficiencies in the quality of services performed, before the level of performance becomes unacceptable as defined in the PRS. This shall contain processes for corrective action without dependence upon government direction.

e. Deficiency Correction. The QC Program shall contain process control and process performance measurement procedures that include how the Contractor will effect preventive corrective actions, as opposed to reliance on government or customer identification of deficiencies prior to resolving the problem.

f. Documentation and Enforcement. The QC Plan shall include a method of documenting and enforcing quality control operations of both prime Contractor and subcontractor work, including inspection and testing. The Contractor shall maintain a file of all inspections or tests conducted by the Contractor, to include any corrective actions taken. This file shall be subject to review by the KO and COR.

g. Trend Analyses. The QC Plan shall include a method of performing trend analyses and assessments through the use of metrics.

h. Surveillance Methods. The QC Plan shall contain specific surveillance techniques for all contract services. The surveillance methods shall be comprehensive and adaptable to the reporting system of the plan.

i. Customer Complaint Program. The QC Program shall include a customer comments and complaint program and processing system. The program shall identify and correct valid customer complaints and provide feedback to the Government and customers on corrective action taken.

The term customer refers to customers internal and external to the organizations identified by this contract.

j. Revisions. The QC Program shall include an annual review to revise or update the QC Plan accordingly in coordination with the KO and/or the COR to ensure the QC Plan represents the efficient and effective use of best practices.

C.1.5.2 Management and Functional Area Standard Operating Procedures (SOPs). The Contractor shall develop and maintain SOPs for each functional area covered under this contract. Each functional area SOP shall be identified by the applicable PWS paragraph. SOPs shall describe in detail the processes and procedures for each area and cover the following topics as a minimum: control of quality, hours of operation, work assignments, approval authorities, work flow, process measurement and analysis, and any other information needed to ensure efficient and uniform performance. For complex processes, the Contractor shall construct detailed flowcharts and identify the critical and major process or task within each SOP, utilizing the definitions identified in the Contractor’s QC Plan. All SOPs shall be submitted to the KO and COR for review within 30 calendar days after the commencement of the Phase-in period unless otherwise stated in the PWS. Updates shall be provided yearly to the COR.

C.1.6 Quality Assurance. The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance and the minimum acceptable defect rate(s).

1.6.1 Contract Discrepancy Report (CDR). All Government discovered Contractor non-conformances shall be documented at the time of discovery. When the Contractor's performance is unsatisfactory, a CDR will be issued. The Contractor shall reply in writing within five work days from the date of receipt of the CDR, giving the reasons for the unsatisfactory performance, corrective action taken, and procedures to preclude recurrence.

1.6.2 CDR documentation will, at a minimum, include the contract, reference to the specific contract requirement, the specific deficiency to the requirement, where it was discovered, the date and time it was discovered, focal point for the Contractor who was notified and suspense date for Contractor response.

Non-conformances shall be classified in one of three categories: level I (Minor), level II (Major) or level III (Critical).

1.6.2.1 Level I (Minor) nonconformance is defined as a nonconformance that is not likely to materially reduce the usability of the supplies or services for their intended purpose, or is a departure from established standards having little bearing on the effective use or operation of the supplies or services.

Minor nonconformance usually can be corrected on the spot, where no further corrective action (CA) response is necessary, and can be issued to the Contractor either through a verbal or written Contract Discrepancy Report (CDR). However, even verbal CDRs are still required to be documented by the Government. The COR may issue Verbal Level I CDRs directly to the appropriate level of Contractor management if the KO included such authority in the COR’s designation letter. When CORs are designated the authority to issue verbal level I CDRs, the CORs will notify the KO when the CDR is issued and document those CDRs in their monthly reports. Written CDRs will be signed and issued by the KO.

1.6.2.2 Level II (Major) nonconformance is defined as a nonconformance, other than critical, that is likely to result in failure of the supplies or services, or to materially reduce the usability of the supplies or services for their intended purpose. Deficiencies that are recurring (a number of level I nonconformance documented by the Government) or for a non-responsive Contractor indicating a trend or failure of the Contractor’s quality control can also be classified as a level II CDR. The KO will issue all level II CDRs in writing to the appropriate Contractor management level in order to emphasize the seriousness of Contractor’s failure to comply with requirements and the possible contractual remedies for failing to take appropriate CA. The written CDR shall require the Contractor to develop a Corrective Action Plan (CAP) which identifies the root cause, CA for the root cause, CA for the specific nonconformance and the date the CA will be completed.

1.6.2.3 Level III (Critical) nonconformance is defined as a nonconformance that is likely to result in hazardous or unsafe conditions for individuals using, maintaining, or depending upon the supplies or services; is likely to prevent performance of a vital agency mission; is for a repeated or uncorrected level II CDR; or is for a non-responsive Contractor to a level II CDR. Critical non-conformances shall result in the issuance of a written CDR to the Contractor requiring the development of a CAP by the Contractor which identifies the root cause, CA for the root cause, CA for the specific nonconformance and the date the CAs will be complete. The MICC contracting office director or deputy director will issue all level III CDRs with a cover letter on MICC contracting office letterhead to Contractor senior management in order to emphasize the seriousness of Contractor’s failure to comply with requirements and the possible contractual remedies/consequences for failing to take appropriate CA.

C.1.7 Federal Holidays. All government offices will be closed, except for minimum personnel required for in-house operations, during Federal holidays. Except as otherwise specified, the Contractor shall not schedule routine work on Federal holidays. When a scheduled service is required less than three times per week and the schedule for that work falls on a Federal holiday, the Contractor shall accomplish the work on the workday following or preceding the holiday. Notice of training occurring over Federal holidays will be provided in advance. The Contractor shall observe the following 10 Federal holidays:

New Year’s Day, 1st day of January Labor Day, 1st Monday of September

Martin Luther King Jr. Birthday, 3rd Monday of January Washington’s Birthday, 3rd Monday of February

Memorial Day, last Monday of May Columbus Day, 2nd Monday of October

Independence Day, 4th day of July Veterans Day, 11th day of November

Thanksgiving Day, 4th Thursday of November Christmas Day, 25th day of December

C.1.7.1 When such holidays fall on a Saturday, the preceding Friday will be considered a holiday. When such holidays fall on a Sunday, the succeeding Monday will be considered a holiday. Except as otherwise specified, routine work shall not be scheduled on holidays or holidays observed in lieu thereof.

C.1.8 Hours of Operation. Unless otherwise stated, the Contractor is responsible for conducting business between the hours of 0730 to 1700 Monday thru Friday except Federal holidays or when the government facility is closed due to local or national emergencies, administrative closings or similar government directed facility closings. The Contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce is essential. The Contractor shall be available on a 24 hour-a-day basis to meet urgent requirements as indicated by the KO or COR. The Contractor shall provide emergency telephone numbers where key personnel may be contacted when not present at the work site.

For those employees assigned to shift work, the assigned work hours for each shift will represent normal duty hours for those employees assigned to each respective shift. Variations in the business hours above are listed by functional area.

C.1.8.1 The Contractor shall ensure that service to JRTC and RTU is not interrupted during break and lunch periods. During rotational exercises the Contractor shall provide fully qualified personnel on a 24 hour seven days a week basis to perform services and satisfy emergency requirements as directed by the

COR.

C.1.9 Security Program.

C.1.9.1 Implementation and Maintenance. The Contractor shall:

a. Develop, implement and maintain an Information Security Program for control of all classified materials, documents, records and/or materiel IAW AR 380-5, DOD 5200-1R, DOD 5200-2-R, DOD 5200-22-M.

b. As future requirements dictate, personnel may be required to possess access authority for Sensitive Compartmented Information (SCI) to produce and/or store classified documents/products in the event government requirements necessitate a modification to this section. This shall be done in close coordination with the Chief P/EMC and P/EMC Intelligence Planner, utilize SCI for background and historical data during the preparation and production of unclassified non-standard scenarios, i.e. ranger, Advanced Warfighter Experiments (AWE), Joint National Training Capabilities (JNTC), Stability Operations and Support Operations (SOSO), etc.

In the event this becomes a government directive, the Contractor will be given a 120 day notification and the Contractor shall provide aforementioned services in a SCI facility.

c. Ensure the same security requirements are flowed down to the subcontractor as that imposed upon the prime.

d. In-process and out-process Contractor personnel for security matters.

e. Obtain Contractor personnel security clearances and background investigations.

f. Document and report actual or potential security threats and problems.

g. Initiate proper procedures to correct documented problems and implement corrective procedures in the Contractor's security program.

h. Conduct annual security briefings to Contractor employees.

i. Comply with Public Law 100-235, “Computer Security Act of 1987,” as amended and AR 380-

19. The Contractor shall adhere to all laws, regulations, procedures and policies pertaining to information system security and appoint Information System Security Officers (ISSOs) in each department. Contractor personnel who operate computers shall be provided computer security awareness training. The appropriate Contractor ISSO shall maintain a roster of the annual automation security training. All computers operated by Contractor personnel shall be accredited as required by AR 380-19. If the equipment is Government Furnished Equipment (GFE), the Contractor is responsible for all the accreditations.

j. Comply with the provisions of AR 25-2 and current local publications (e.g. policy letters, regulations, pamphlets, etc.).

k. Address Automated Information Systems (AIS) accreditation and include laptop, notebook and portable information systems.

C.1.9.2 General Security Requirements. Security requirements are set forth in DD Form 254, Department of Defense Contract Security Classification Specification. Routine access of Contractor personnel to Government-controlled facilities is required. Depending on duty assignments, Contractor personnel performing work under this contract may be required to have a SECRET security clearance (or interim clearance) and must maintain the level of security required for the life of the contract. The Government reserves the right to identify positions and/or functions in which a Top Secret security clearance is required. The Government also reserves the right to identify additional facilities and/or systems in which a security clearance is required for access.

C.1.9.2.1 The security requirements are in accordance with the attached DD254 listed under Technical Exhibit #7. The Contractor shall:

a. Submit all background investigation to the JRTC & Fort Polk Installation Security Office. (ALL

INVESTIGATION FOR SECRET CLEARANCE OR HIGHER SHALL BE PROCESSED BY

THE CONTRACTOR’S FACILITY SECURITY OFFICER (FSO)).

b. Prepare and submit Investigation Requests according to DOD5200.2-R and DOD 5220.22-M (2).

Allow a minimum of two to three calendar days before attempting to confirm the receipt of an electronic transmission. Additionally, allow six months for Defense Security Service (DSS) to receive, process and respond to any requests.

c. Ensure all positions are designated and security investigations completed according to AR 380-53 Automated Data Processing (ADP) and AR 380-67 for position security sensitivity (non-critical sensitive or critical sensitive).

C.1.9.3 Personnel Security Clearances. Personnel security clearances shall follow Army Regulation 25- 2 Section V (Information Assurance), Army Regulation 380-67 (Personnel Security Program) and DoD 5200.2-R (DoD Personnel Security Program). Prior to commencing performance under this contract, the Contractor shall obtain and maintain, for the life of the contract, security clearances for personnel involved in the following:

a. Access to Joint Operations Center; Battle Simulation Center; all After Action Theater control rooms and edit stations; and the Shugart-Gordon MOUT Theater control room and edit stations.

b. Operate a government computer.

c. Access to or handles sensitive or controlled items/information.

d. Program Manager and all subordinate supervisory personnel whose department, branch, section or activity works with classified information shall possess a security clearance equal to or greater than the classified material being used, which will afford proper supervision of subordinates. The Contractor shall incorporate a contingency SOP that enables JRTC to conduct a rotation utilizing SECRET material.

C.1.9.4 Personnel Security Clearance Requirements List. The Contractor shall provide the KO and COR with a “by name position” roster of cleared personnel (including subcontractors) which can be verified through the Joint Personnel Adjudication System (JPAS) 30 calendar days after commencement of the Phase-in period. The Contractor shall provide to the COR an updated clearance roster of all personnel NLT the fifth day at the beginning of each month. All personnel shall be cleared prior to assignment to positions requiring clearances or access to ADP equipment.

C.1.9.4.1 The Contractor's FSO shall provide an up-to-date security access roster, electronically to the KO, COR and Installation Security Officer (ISO) within 30 calendar days after performance start date;

semi-annually thereafter.

C.1.9.4.2 The Contractor shall ensure that employees and associated sub-Contractor employees who have access to the government computer network (when supporting requirements of this PWS) complete mandatory DoD Information Assurance (IA) awareness training before issuance of network access and annually thereafter. All Contractor employees working IA/IT functions must comply with DoD and Army training requirements in DoD 8570.01, DoD 8570.01-M and AR 25-2 within six months of employment. Per DoD 8570.01-M, DFARS 252.239.7001 and AR 25-2; Contractor employees supporting IA/IT functions shall be appropriately prior to commencing performance under this contract.

The baseline certification as stipulated in DoD 8570.01-M must be completed prior to commencing performance under this contract. All Contractor employees with access to a government information system must be registered in the Army Training Certification Tracking System (ATCTS) at commencement of services, and must successfully complete the DoD Information Assurance Awareness prior to access to the information systems. Training shall be required annually after the initial training.

Completion certificates shall be submitted to the COR within fifteen (15) calendar days after the conclusion of the Phase-in Period. The Contractor shall immediately notify the KO and COR when an employee who has access to government information systems and/or data terminates their employment.

The Contractor shall ensure all common access cards issued to employees are returned to the Government upon termination of employment and released employee names are to be removed from active access rosters maintained by Directorate of Emergency Services (DES) immediately upon release.

C.1.9.5 Government Files. Government furnished classified and unclassified files in existence at the commencement of the Phase-in Period, and those generated under this contract, shall be maintained according to AR 25-400-2. Files shall be transferred to the Government upon completion of the contract period or last day of contract performance, whichever comes first. Such files are the property of the Government. The Contractor shall provide security of classified documents according to DOD 5200.1-R.

C.1.9.6 Threat Awareness.

C.1.9.6.1 Antiterrorism Awareness. The Contractor shall comply with the Threat Awareness and Reporting Program (TARP) and ensure all employees complete annual Level I Antiterrorism Awareness Training requirements prescribed by DOD regulations and Defense Federal Acquisition Regulation Supplement (DFARS), Section 252.225-7043 (Level I Antiterrorism Awareness Training). All Contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled areas shall complete AT Level I training and submit employee certificates of completion to the COR NLT 30 calendar days after the commencement of the Phase-in Period and annually thereafter. AT level I awareness training is available at the following website:

http://jko.jten.mil/courses/atl1/launch.html. The Contractor shall report threat-related incidents, behavioral indicators and/or other matters to the Contractor’s FSO, nearest military police office, Federal Bureau of Investigation and/or the Defense Security Service.

C.1.9.6.2 Operation Security (OPSEC). All Contractor employees must complete annual OPSEC awareness training. In accordance with AR 530-1 (Operations Security) and DODM 5205.02-M (DOD Operations Security (OPSEC) Program Manual), Contractor employees shall complete initial OPSEC Level I training NLT 30 calendar days after the commencement of the Phase-in period. New Contractor employees must complete Level I OPSEC training within 30 calendar days of reporting for duty and submit certificates to COR upon completion. OPSEC training is available at the following website:

http://cdsetrain.dtic.mil/opsec/. OPSEC Awareness Training attendance and compliance may be documented as a performance metric and be part of past performance information in support of future source selections. Neither the Contractor nor any of its contract service providers shall disclose or cause to disseminate any information concerning operations of military activities. All inquiries, comments, or complaints arising from any matter observed, experienced, or learned as a result of, or in connection with, the performance of this contract, the resolution of which may require the dissemination of official information, shall be directed to the COR and KO. The Contractor shall only conduct business with KO, COR or Alternate COR (ACOR). Names of authorized personnel shall be provided to the Contractor by the COR, in writing, and updated as necessary throughout the contract period. The Contractor shall develop an OPSEC Standard Operating Procedure (SOP)/Plan to be reviewed and approved by the responsible government OPSEC officer, per AR 530-1 (Operations Security) and COR NLT 30 calendar days after commencement of the Phase-in Period and annually thereafter. This SOP/Plan will include the Government's critical information list, why it needs to be protected, where it is located, who is responsible for it and how to protect it. The plan shall also address how the Contractor shall conduct a rotation at the JRTC utilizing SECRET material and identify an individual who will be the Contractor’s OPSEC Coordinator. This SOP/Plan shall identify an individual who will be the Contractor’s OPSEC Coordinator. The Contractor shall ensure this individual becomes OPSEC Level II certified per AR 530- 1.

C.1.9.6.3 iWATCH Training. The Contractor shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. Training is located at the following website:

http://www.myarmyonesource.com/familyprogramsandservices/iwatchprogram/default.aspx This training shall be completed within 30 calendar days after the commencement of the Phase-in Period and within 30 calendar days of new employees commencing performance under this contract. The results shall be reported to the COR NLT 30 calendar days after commencement of the Phase-in Period and within 30 days of new employees commencing performance under this contract.

C.1.9.7 The Contractor shall comply with all local security requirements and the requirements specified herein. The Contractor shall establish and implement security plans to include processing security clearances; access to controlled areas; security of vehicles, facilities, and equipment; and handling of ammunition, weapons, and sensitive and pilfer able material; as well as for the generation and storage of classified information, material and hardware. The following regulations should be used as a guide for developing these plans: AR 190-11 (Physical Security of Arms, Ammunition, and Explosives), AR 190- 13 (The Army Physical Security Program), AR 190-51 (Security of Unclassified Army Property), Field Manual (FM) 19-30 (Physical Security), DOD 5220.22-M (National Industrial Security Program for Operations Manual) and DOD 5220.22-R (Industrial Security Regulation) AR 380-5 (Information Security Program) and DOD 5220.22-R (Industrial Security Regulation). The Contractor shall possess access authority for Sensitive Compartmented Information (SCI) to generate and/or store classified documents/products.

C.1.9.7.1 Security Plan. The Contractor shall submit security plans to the COR 30 calendar days after commencement of the Phase-in Period and 60 calendar days after commencement of the Phase-in Period for subcontractors. Security plans shall include controls to ensure that only those personnel with a valid security clearance are given access to Contractor controlled areas. Throughout contract performance, the Contractor shall submit any changes in the security plan to the COR for approval a minimum of five calendar days prior to implementation.

C.1.9.7.2 The Under Secretary of Defense for Personnel and Readiness (USD (P&R)) has mandated the Trusted Associate Sponsorship System (TASS) as the authoritative source for secure, reliable Contractor identification data. The TASS replaces the manually prepared paper DD Form 1172-2 (Application for Department of Defense Common Access Card (CAC)). The web-based TASS application will be the only means through which Contractor data may be added to Defense Enrollment Eligibility Reporting System (DEERS). This will, at a minimum, require the Contractor to a) notify Trusted Agents (TAs) to initiate a Contractor CAC request; b) register for an Army Knowledge Online (AKO) account; c) enter and edit Contractor information in TASS; d) submit completed applications via TASS and maintain records on approved/rejected applications and e) manage requests for new or renewed CAC cards to allow sufficient time to commence performance under a contract.

C.1.9.7.3 The Contractor shall immediately report any lost CAC or government issued identification cards to the COR, at a minimum, and any other appropriate Military and/or DoD police agencies. The Contractor shall immediately collect the CAC and other government issued forms of identification upon termination of employee, or at the end of the contract performance period. The CAC and other government issued forms of identification shall be returned to the COR within one (1) hour of employee termination, or at the end of contract performance period, whichever comes first.

C.1.9.7.4 Condition of employment. As a condition of employment, all contract employees shall have a criminal background check that cover the last three years. Results of pre-employment checks on contracted personnel shall be provided to the installation security office upon Government request.

Contract employees with positive pre-employment drug screening will not be hired.

C.1.9.7.4.1 Contract employees are subject to and agree to all required and desired pre-employment background checks and screening and agree to random on demand substance abuse checks (including urinalysis, Breathalyzer, blood test and/or other appropriate tests/instruments). Personnel with outstanding felony warrants or felony convictions pose a security risk and shall not perform services under this contract. Misdemeanor warrants and violations shall be considered on a case-by-case basis and approved by the Contracting Officer, or by the COR, if delegated.

C.1.9.7.5 Access Control and Background Checks. All contract employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and. The Contractor shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor shall comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor security matters or processes.

C.1.9.7.5.1 A check of records through the National Crime Information Center (NCIC) Interstate Identification Index (III) is the Army minimum baseline background check for entrance onto Army installations for non-CAC holders to include entrance of visitors. This check can only be initiated after the Contractor has processed the criminal background check. Contractor personnel who occupy “ADP (Automated Data Processing) Sensitive” positions shall have a favorable National Agency Check (NAC) with inquiry in accordance with AR 380-67, paragraph 3-601, “The Personnel Security Program” no later than 15 days after the commencement of the Phase-in period. Contractors shall verify all employees using e-verify and ensure that no illegal immigrants are employed under the umbrella of this contract.

C.1.9.7.5.2 The Government may conduct additional security screening of all contract employees.

Failure to receive a positive review prohibits the Contractor from using these employees to meet the provisions of this PWS. Security reviews may address and disqualify personnel with; pending criminal and civil charges, felony arrest record, alcohol related arrest, illegal use, possession, or distribution of a controlled substance and/or derogatory counter-intelligence screening results.

C.1.9.8 FORT POLK CONTRACT/HOMELAND SECURITY PRESIDENTIAL DIRECTIVE 12

(HSPD 12) REQUIREMENTS

Requirements apply to any contract where contractor employees will access multiple Installations or require access to the government information systems.

C.1.9.8.1 All personnel hired under this contract who do not require a security clearance must have a favorable National Agency Check with Inquiries (NACI) to be issued a CAC. The Contracting Officer Representative (COR) will ensure new hires complete a NACI through the Personnel Security Investigation Portal (PSIP) by initiating a request through Operations Group Security Office no later than 15 days from the date of hire and completing the investigation (submission to OPM) within 30days.

Personnel who require a security clearance must be processed by their company Facility Security Officer (FSO) or company Security Manager.

C.1.9.8.2 Instructions for completing the NACI process will be sent to the Project/Program Manager, Security Manager and the COR once the contract has been awarded and one of the above personnel notifies Operations Group Security Office for the initiation. The contractor shall schedule fingerprinting appointments with Operations Group Security Office. Personnel requiring a CAC who do not receive a favorable NACI will not be allowed to perform services under this contract.

C.1.9.8.3 All employees requiring a common access card (CAC) for physical access to multiple Installations or access to the government information systems may be granted a CAC after the successful submission of the NACI through PSIP and a favorable fingerprint review by Operations Group Security Office. An unfavorable NACI adjudication can result in the loss or denial of computer access, physical access or employment.

C.1.9.8.4 Sponsoring organizations, activities whose personnel do not need access to multiple Installations or access to the government information systems will submit a completed access control roster to the Visitor Control Center (VCC). They may receive a MOBILISA visitor card for the terms of their contract (until contract end date, not to exceed 3 years) when sponsored on an access roster. If not sponsored they will only receive a pass for up to 7 days.

C.1.9.8.5 MOBILISA card expirations may be updated to reflect a new contract period by submitting an updated access control roster to the VCC.

C.1.9.8.6 Access rosters may only be submitted via e-mail to the VCC by a .mil, .gov, .AAFES, address by the COR or security activity, all others will be returned without action.

C.1.9.9 Installation Access. All unescorted visitors to Fort Polk must be vetted at the Visitors Center, located adjacent to the main gate on Louisiana Avenue (building 5903). Personnel requiring unescorted access will present a state issued Real ID Act compliant driver’s license (check status of your state at:

https://www.dhs.gov/real-id-enforcement-brief ). Visitors who do not have a Real ID act compliant driver’s license may use alternate forms of ID to proof their identity. Contact the Fort Polk Visitor’s Center at (337) 531-7907 to obtain a listing of authorized alternate forms of identity. Each visitor with acceptable screening results will be issued an access control credential for unescorted access to the installation. Personnel with unfavorable screening results may be denied unescorted access to Fort Polk.

Law enforcement data obtained during the vetting process will not be released by personnel at the Visitors Center. A waiver process has been established for personnel who are denied unescorted access.

Generally, waivers will be processed within five days of completion.

C.1.9.9.1 Escorted visitors who are accompanied by Department of Defense-affiliated personnel (active-duty Soldiers, civilian common access card holders, retiree ID card holders, DoD dependent ID card holders, and civilian contractor CAC holders) will not require vetting for access and will only need to produce a valid ID card; these visitors must be in the immediate vehicle of the escorting card holder.

DoD affiliated personnel will be responsible for their escorted visitors on the installation. Personnel who are enrolled and vetted through the Rapid Gate program or possess an installation issued ID/Pass do not have escorting privileges.

C.1.9.9.2 The Fort Polk Visitors Center is open 24 hours a day, seven days per week. For additional information concerning access control please contact the Visitors Center at (337) 531-0380/4978/7186.

C.1.9.10 Contractors shall provide an access roster to Directorate of Emergency Services (DES), Visitors Center of all employees monthly or when any personnel change occurs for access to Fort Polk. An access roster will also be furnished to the Operations Group Security Office quarterly or upon request. Access rosters must be forwarded by the COR to the visitors control center using a specific format electronically from a government computer. All personnel employed under this contract will adhere to all Fort Polk access control policies which include, weapons registration, transportation of weapons on the installation, access control policies, use of installation passes and ID cards and the operation of motor vehicles.

C.1.9.11 Information Systems Security Plan. The information systems security plan shall establish security procedures for all computer systems and communications utilized in the performance of this PWS. The plan shall conform to AR 25-2, AR 25-1 and AR 380-67. The plan shall be submitted to the COR within 60 days of award and update annually.

C.1.9.12 The contractor shall ensure that its employees, performing under this contract who has access to government information systems receive annual Information Technology security training.

C.1.9.13 The contractor shall immediately notify the KO when an employee terminates employment that has access to government information systems or data. The contractor shall ensure all common access cards issued to employees are returned to the government upon termination of employment and released employee names are to be stricken from the roster maintained by DES & S&ID immediately upon release.

C.1.9.14 Installation AT/FP. Pursuant to DoD Instruction Number 2000.16, "DoD Antiterrorism (AT) Standards," dated October 2, 2006, each Contractor employee requiring access to a Federally-Controlled Installation, facility and/or federally-controlled information system(s) shall complete Level I AT Awareness Training on an annual basis and receive a certificate of completion. The training is accessible from any computer and is available at http://jko.jten.mil/courses/atl1/launch.html The contractor is responsible for ensuring that all applicable employees have completed antiterrorism awareness training and shall certify that their workforce has completed the training through the submission of completion certificate(s) to the Contracting Officer and the Contracting Officer's Representative (if appointed) within five working days after contract award or prior to access to a federally-controlled installation or information system.

C.1.9.14.1 Special Instructions:

a. Using an internet search engine, search JKO (Joint Knowledge Online) to begin the process.

Clicks:

b. No DOD CAC

c. I am a US mil, government civil servant, or contract employee

d. I've been directed to take required training on JKO

e. Click on Courses

f. I do not have a .MIL, .GOV, or .NDU.EDU address or I am a Multi-National Student

g. Fill out the contact sheet and email to sponsor (This is the COR)

h. Sponsor will email to the JKO help desk. (This is the COR)

Approval

1) Help desk sends non-CAC user an email with User ID

2) Help desk will send a separate email with an electronic token to register a new password (token is good for 24 hours)

3) New User follows the instructions in the email and enters a new password

4) User will need to enroll in Course # JS-US007-14 (User has up to 30 days to complete the course)

C.1.9.14.2 In the event that the automated system at https://jkodirect.jten.mil not available (e.g., server problems), Level I AT Awareness Training can be provided by a qualified instructor. However, if the training is not completed online, the Level I AT Awareness instructor qualification must be coordinated with the installation Antiterrorism Officer or (installation security equivalent) and the resultant name(s) of approved instructors shall be provided the contracting officer or designee along with all associated cost or schedule impacts to the contract.

C.1.9.14.3 Antiterrorism performance (Level I AT Awareness Training attendance and compliance) may be documented as a performance metric under the resultant contract, and be part of past performance information in support of future source selections.

C.1.9.15 Contractor shall establish such internal procedures as are necessary to ensure that cleared employees are aware of their responsibilities for reporting pertinent information to the Facilities Security Officer (FSO) that could impact on:

a. The status of the facility clearance (FCL);

b. The status of an employee's personnel clearance (PCL);

c. The proper safeguarding of classified information; or

d. Classified information that has been lost or compromised.

C.1.9.15.1 Contractor shall provide a copy to the ISO to ascertain the above procedures have been established…