Exhibit F - Performance Work Statement.pdf

PEST MANAGEMENT SERVICES

PERFORMANCE WORK STATEMENT (PWS)

Fort Riley, KS

14 January 2025

Fort Riley

Table of Contents

1.0 General 4

1.1 Description of Services/Introduction 4

1.2 Background 4

1.3 Objectives 4

1.4 Scope 5

1.5 Period of Performance 5

1.6 Traffic Flow 6

1.7 Restoration of Real Property Damage 6

1.8 General Information 6

1.9 Post Award Conference/Periodic Progress Meetings 11

1.10 Government Roles and Responsibilities 11

1.11 Specific Contractor Requirements, Roles, and Responsibilities 12

1.12 Environmental Compliance 16

1.13 Safety Data Sheets 16

1.14 Inspections by Regulatory Agencies 16

1.15 Citations 16

2.0 Definitions and Acronyms 17

2.1 Definitions 17

2.2 Acronyms 27

3.0 Government Furnished Property, Equipment, and Services 30

3.1 Property 30

3.2 Equipment 30

3.3 Services 30

3.4 Material 30

4.0 Contractor Furnished Items and Services 31

4.1 General 31

4.2 Materials 31

4.3 Equipment 31

5.0 Specific Tasks 32

5.1 General 32

5.2 Other Services 52

5.3 Operations 52

6.0 Applicable Publications 56

6.1 Regulations, Publications, Manuels, Local Policies and Procedures 56

7.0 Mandatory Report Forms 58

8.0 Attachments/Exhibits 59

8.1 Exhibit A – Performance Requirement Summary 60

8.2 Exhibit B – Deliverables Schedule 61

8.3 Attachment 6 - Installation Map 62

8.4 Exhibit C – Price Schedule 62

8.5 Exhibit D – Wage Determination 62

8.6 Attachment 1 – Pesticide Use Proposal 62

8.7 Attachment 2 – Child Development Centers SOP 62

8.8 Attachment 3 – Scheduled Services Facilities 62

8.9 Attachment 4 – Installation Pesticide Security 62

8.10 Attachment 5 – Fort Riley SOP for Spill Containment, Cleanup and Disposal of Pesticides 62

8.11 Attachment 7 – Current Pest Management Record 62

SECTION 1

GENERAL

1.0 General.

This is a non-personal services contract to provide General Pest Control Services for the U.S. Army Garrison Fort Riley, KS.

• The Government will not exercise any supervision or control over the contract service providers.

• The Contractor shall perform to the standards specified in this Performance Work Statement (PWS).

• Contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

• The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to complete the requirements as outlined and defined in this PWS.

1.1 Description of Services/Introduction.

The Contractor shall furnish all labor, supervision, tools, materials, equipment, and transportation necessary to provide pest control services using integrated pest management techniques in accordance with the contract requirements. Work includes, but is not limited to, the performance of nuisance, structural, pests of stored products, disease vector, and other miscellaneous pest control services.

1.2 Background.

Fort Riley is the home of the 1st Infantry Division (The Big Red One) and is located in Geary and Riley Counties in northeast Kansas. The installation consists of approximately 101,000 acres and 2,000 buildings. The population base consists of approximately 16,000 military, Government civilian, and Contactor personnel, as well as 8,000 resident family members. Military personnel, Government civilian personnel, tenant organizations, and other contract personnel rely on general pest control services to keep the pests controlled in and around buildings and facilities to meet life, health, safety, or security requirements or regulations.

1.3 Objectives.

Federal agencies are mandated by Public Law (Section 136r-1 of title 7, United States Code) to use IPM. The Contractor shall use best management practices and recognized industry standards for managing pests such as those established by national pest management organizations, and follow the guidance provided by State Pesticide

Regulatory agencies and State institutions of higher learning. However, the Contractor shall be responsible for complying with all federal, Department of Defense (DoD), Army, state, and local laws, including but not limited to Department of Defense Instruction (DODI) 4150.07 (26 December 2019), DoD Pest Management Program; Public Law (PL) 91-190, the National Environmental Policy Act of 1969; PL 92-516, the Federal Insecticide, Fungicide and Rodenticide Act of 1972, as amended; and Army Regulation (AR) 200-1 (13 December 2007), Environmental Protection and Enhancement. This Performance Work Statement (PWS) reflects current Army and DoD requirements, policies, and practices, allowing bidders to propose a price and solution to known requirements.

1.4 Scope.

1.4.1 Pest Management Services. The Contractor shall perform scheduled and unscheduled Pest Management Services in all non-family housing areas, structures, and other facilities as designated by the Contracting Officer (KO) or Contracting Officer Representative (COR) on Fort Riley. Pests include nuisance, structural, and stored products pests; disease vectors; and other miscellaneous pests that adversely affect readiness, military operations, or the well-being of personnel and animals; attack or damage real property, supplies, or equipment; or are otherwise undesirable.

Pest Management Service includes pest surveillance, pest identification, breeding site removal, pesticide applications, and other required actions to control pests in and around buildings and facilities on Fort Riley. The purpose of this contract is to establish an environmentally sound and effective IPM program to prevent pests and disease vectors from adversely affecting Army installation operations. This includes, at a minimum:

a. Thoroughly inspecting all areas suspected of pest infestation(s) and surrounding areas/facilities as necessary.

b. Communicating constantly with the government KO/COR regarding planned actions and recommendations.

c. Recommending structural and procedural modifications to reduce food, water, harborage, and access used by pests.

d. Using appropriate non-chemical technologies to control pests, where possible.

e. Judiciously using pesticide products, formulations and application methods that present the lowest potential hazard to human health, non-target animals and the environment.

f. Recording and reporting all integrated pest management operations including surveillance, inspections, non-chemical and chemical control.

1.5 Period of Performance (PoP).

The period of performance shall be for one (1) Base Year of 12 months and FOUR (4) 12-month option years. The Period of Performance reads as follows:

Phase-in Period 21 APR 2025 – 30 APR 2025 Base Year 1 MAY 2025 – 30 APR 2026 Option Year I 1 MAY 2026 – 30 APR 2027 Option Year II 1 MAY 2027 – 30 APR 2028 Option Year III 1 MAY 2028 – 30 APR 2029 Option Year IV 1 MAY 2029 – 30 APR 2030

1.6 Traffic Flow.

The Contractor shall maintain the free flow of vehicular and pedestrian traffic while conducting pest management service tasks unless a closure is approved by the KO or COR in advance.

1.7 Restoration of Real Property Damage.

Any damage to Government Real Property by the Contractor’s operations shall be restored to the original state at no additional cost to the Government (e.g., structural damage, damage to landscape or fencing, etc.).

1.8 General Information.

1.8.1 Scope.

The Contractor shall perform Pest Management services in accordance with the PWS and the technical exhibits. During performance of the contract, the Government reserves the right to add or delete facilities and/or the level of services required. A modification to the contract will be executed to incorporate these changes.

The Government reserves the right to apply pesticides or perform other types of pest control in similar control types as identified in this contract in limited amounts at any location on the installation.

1.8.2 Place of Performance.

The Contractor shall provide pest control services on Fort Riley Military Installation in all non-family housing areas, structures, and other facilities as designated by the KO or

COR.

1.8.3 Recognized Holidays.

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day Juneteenth

1.8.4 Hours of Operation.

The Government's regular (normal) working hours are from 7:30 am to 4:00 pm, Monday through Friday except for federal holidays and other days specifically designated by the Government. The Contractor shall perform as many services as possible during this timeframe. The Contractor shall perform control operations during extended hours as identified in this contract or with approval from the KO or COR.

The Contractor shall be available to respond to Priority 1 service orders 24 hours per day, 7 days per week. The Contractor shall provide the Government a telephone number that shall be answered 24 hours per day, 7 days per week, for receipt of these service orders.

1.8.4.1 Installation Closures.

When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor shall, upon direction of the Contracting Officer or his designated representative: (1) Perform the work on the following workday or (2) Reschedule the work on any day satisfactory to the Government and the Contractor.

1.8.4.2 Emergency Delays.

If severe weather strikes prior to the workday, Contractor employees shall listen to one of the local radio and television stations for operations announcements regarding Fort Riley closures. Installation closures are reported by Fort Riley Operations Center (FROC) at 785-239-3700 or 785-240-2798. The toll-free number for the FROC is 866- 562-7319. Closures are also available on the Fort Riley Website at https://home.army.mil/riley/index.php/about/dir-staff/DPTMS/advisories and shall be verified with the Contracting Officer’s Representative.

Inclement Weather Delay. If the Contractor determines unsafe weather conditions for continued operations, the Contractor shall notify the KO or COR the inclement weather suspends operations within one (1) hour. The Contractor shall resume operations as soon as the weather threat has passed.

1.8.4.3 Unforeseen Buildings Closures.

https://home.army.mil/riley/index.php/about/dir-staff/DPTMS/advisories

When an unforeseen building closure occurs on a regularly scheduled day of work (i.e., severe weather, training holiday, day of mourning, etc.), the Contractor shall reschedule the service on any day satisfactory to the customer and minimizes impact on the Contractor’s normal work schedule.

1.8.5 Place of Performance. See paragraph 1.8.2

1.8.6 Type of Contract.

The government will award a FIRM FIXED PRICE (FFP) contract.

1.8.7 Security Requirements.

1.8.7.1 Access and General Protection/Security Policy and Procedures.

All Contractor and associated subcontractors’ employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor security matters or processes.

Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations

1.8.7.2 Physical Security.

The Contractor shall safeguard all Government information and property provided for Contractor use IAW AR 190-13, The Army Physical Security Program. The Contractor shall secure Government facilities at the close of each work period.

1.8.7.3 Security Training.

In the event of a National Defense Emergency affecting Fort Riley, the Fort Riley POC will immediately notify the contract POC. At that time, the contractor shall take immediate steps to cease all activities on the installation(s) and will cause all personnel to leave the installation(s) property until notice is given by the installation and Fort Riley POC that National Defense Emergency conditions are no longer in effect.

1.8.7.4 Anti-Terrorism (AT) Level I Training.

Per AR 525-13 Antiterrorism, all Contractor employees, to include subcontractor employees, requiring access Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable and annually thereafter. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 5 calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website:

https://jkodirect.jten.mil/Atlas2/faces/page/login/Login.seam .

1.8.7.5 iWATCH Training.

The Contractor and all associated subcontractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 5 calendar days of new employees commencing performance with the results reported to the COR NLT 30 calendar days after contract award.

1.8.7.6 Operational Security (OPSEC) Awareness Training.

Per AR 530-1 Operations Security, all Contractor employees must complete Level I OPSEC Awareness training. New employees must be trained within 30 calendar days of their reporting for duty and annually thereafter. OPSEC Awareness for Military Members, DoD Employees and Contractors is available at the following website:

http://www.cdse.edu/catalog/operations-security.html .

1.8.7.7 Threat Awareness and Reporting Program (TARP) Training.

For all contractors with security clearances. Per AR 381-12 Threat Awareness and Reporting Program (TARP), contractor employees must receive annual TARP training by a CI Agent or other trainer as specified in 2-4b of AR 380-12. To schedule TARP training call 785-240-3097.

https://jkodirect.jten.mil/Atlas2/faces/page/login/Login.seam http://www.cdse.edu/catalog/operations-security.html

1.8.8 Key Control.

Keys may be issued to the Contractor for access to some areas. The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplace and not used by unauthorized persons. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop written key control procedures and include them in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicated keys/keycards to the KO or COR. All references to keys include key cards.

1.8.8.1 Lost Keys.

• The Contractor shall immediately report any occurrences of lost keys/key cards to the KO in the event keys, other than master keys are lost or duplicated.

• In the event a key is lost, the Contractor shall, upon direction of the KO, have the Government re-key or replace the affected lock or locks.

• When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor.

• In the event a master key is lost, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.8.8.2 Prohibited use of Government provided keys or key cards.

The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees.

The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the

KO.

1.8.9 Other Security Notes.

1.8.9.1 The Contractor shall keep pesticides secured for safety purposes except when using them in the course of contract performance.

1.8.9.2 The Contractor shall ensure that its employees wear identification badges at all times when performing the requirements of this contract.

1.8.9.3 The Contractor shall refer to the Armed Forces Pest Management Board Technical Guide Number 7 (See Attachment 4) for additional security measures that may or will be in effect during the duration of this contract.

1.9 Post Award Conference/Periodic Progress Meetings.

The Contractor shall attend the post award conference convened by the Contracting Activity or Contract Administration Office as agreed upon and stated in the contract award document. The Contracting Officer, Contract Administrator, and Contracting Officer’s Representative will meet semi-annually with the Contractor to review the Contractor's performance. Written minutes of meetings will be recorded by the Contractor and signed by both the Project Manager (PM) and the Contracting Officer.

The written minutes will be distributed within five (5) business days after the meeting. If the Government does not concur with any portion of the minutes, recorded by the Contractor, the non-concurrence shall be provided in writing by the Government within two (2) workdays following receipt of the minutes. Notwithstanding the Contractor’s responsibility for total management during the performance of this contract, the administration of the contract requires maximum coordination and cooperation between the Government and the Contractor.

1.10 Government Roles and Responsibilities.

1.10.1 Contracting Officer (KO).

The KO is the only person authorized to make any changes in any of the requirements listed on this PWS; notwithstanding any provisions contained elsewhere in this contract, said authority remains solely with the KO. In the event the Contractor makes any change at the direction of any person other than the KO, the change will be considered to have been made without authority and solely at the risk and expense of the Contractor. All contract administration will be affected by the KO. Communications pertaining to contractual administrative matters shall be addressed to the KO. No changes in or deviations from the terms and conditions shall be effected without a written modification to the contract, executed by the KO authorizing such changes. The KO will approve all submittals and plans required in this PWS.

1.10.2 Contracting Officer’s Representative (COR).

The KO will appoint a COR, and potentially an ACOR, during the performance of this contract. Additional Government personnel may be designated to assist in contract oversight IAW (Army Regulation) AR 70-13, Management and Oversight of Service Acquisitions. Other surveillance personnel may be designated as COR, ACOR, or Pest Management Quality Assurance Evaluator (PMQAE) and shall be trained and appointed

IAW Department of Defense Instruction (DoDI) 5000.72, Department of Defense (DoD) Standard for Contracting Officer’s Representative (COR) Certification and Department of Defense Manual (DODM) 4150.07, Volume 2, DoD Pest Management Program Elements and Implementation: Pesticide Applicator Training and Certification Program.

The COR will aid in identification and resolution of problems, conflicts in priority, subtask requirement definitions, and other operations type problems. The COR/ACOR will perform IAW the responsibilities and duties identified in the appointment letter.

1.10.3 COR Authority.

A letter of designation will be issued to the COR/ACOR by the KO. A copy of the letter will be sent to the Contractor. The letter of designation states the responsibilities and limitations of the COR/ACOR, especially regarding changes in cost, price estimates, or changes in delivery dates. The COR/ACOR is not authorized to change any of the terms and conditions regarding cost, quantity, or schedule of the resulting order.

1.10.4 COR or Designated Government Representative Functions.

The COR/ACOR shall monitor all technical aspects of the contract and assists in contract administration. The COR/ACOR is authorized to perform the following functions: assure the Contractor performs the technical requirements of the contract;

perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements; monitor, document, and report Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of Government-Furnished Property, and provides direction or assistance for site entry requests of Contractor personnel.

1.11 Specific Contractor Requirements, Roles, and Responsibilities.

1.11.1 U.S. Residency.

All Contractor employees shall be legal U.S. residents or have the appropriate work VISA for the task being performed. The Contractor shall immediately remove any employee that is not a legal U.S. resident or does not have the appropriate work VISA.

The Contractor personnel shall be able to communicate clearly in the English language.

1.11.2 Contractor Hiring Restrictions.

The Contractor shall not hire or sub-contract with off-duty or former Government employees whose employment would result in a conflict with AR 600-50, Standards of Conduct.

1.11.3 Contractor Identification.

The Contractor shall provide its employees with a laminated identification badge (3”x5”) containing the following information:

a. Employee Name

b. Photograph of Employee

c. Contractor Name

d. Contractor Local Telephone Number

e. Contract Name

f. Contract Number

1.11.4 Standards of Conduct.

1.11.4.1 Contractor employees shall conduct themselves in a proper, efficient, courteous, and businesslike manner.

1.11.4.2 Contractor shall remove from the site any individual whose continued employment is deemed by the Government to be contrary to the public interest and/or safety, or whose presence would be inconsistent with the best interests of National Security. The Contractor maintains its responsibility to perform in accordance with the specifications of the contract at no extra cost to the government.

1.11.5 Contractor Key Personnel.

Prior to commencing any work stated in this contract, the Contractor shall provide the KO a listing of its employees to be utilized during performance of this contract. This listing shall include the employee’s name, major duties, and, if the employee will be applying pesticides, his or her Kansas Department of Agriculture commercial applicator certification number, certified categories and subcategories, and certification expiration date. In the event of a change, the Contractor shall provide the KO a revised personnel list within seven (7) calendar days of the change.

The Contractor shall provide the Government a local or toll-free telephone number for the receipt of emergency work requests, which shall be answered 24 hours per day, seven (7) days per week, including Federal holidays, by a contractor representative who shall have full authority to commit the Contractor’s resources to perform the requirements of this contract.

1.11.6 Project Manager (PM).

1.11.6.1 The Contractor's project manager shall be the Government's central point of contact concerning contract work performance and shall be available during the

Government's regular working hours for discussion. The Contractor shall provide a single local non-Government or toll-free telephone number for the receipt of all calls. In addition, the Contractor shall also provide call forwarding to a local wireless telephone at which the Government may make immediate contact with the project manager when not at the local line. The project manager shall be able to read, speak, and write the English language fluently. All contractor and subcontractor employees shall be capable of speaking and writing fluent English. Prior to contract performance, the Contractor shall provide the name of the individual designated as the project manager to the Contracting Officer (KO). The Contractor shall provide the KO with advance written notification of seven (7) calendar days prior to any change of the project manager.

1.11.6.2 The Project Manager shall have the necessary management expertise to assure the performance of work as required in this contract.

1.11.7 Quality Control Manager (QCM).

The Contractor shall designate a QCM on site during normal duty hours when work is being performed. The QCM shall possess work experience in arthropod and rodent surveillance and control, non-domestic animal control, data analysis, and statistical sampling. The QCM shall have at least two (2) years of relative experience and shall be responsible for the overall management and implementation of the Contractor's Quality Control Plan.

1.11.8 Phase In /Phase Out Period.

1.11.8.1 Contract includes a 10-day phase in/out period at no additional cost to the Government. The phase-in period shall be 10 calendar days prior to contract start date, and the phase-out period shall be 10 calendar days prior to contract end date.

1.11.8.2 The primary purpose of the Phase In Period will be to allow the Contractor time to learn the procedures of day-to-day operations of the Contract. The Contractor will be allowed time to meet with the KO or COR to cover topics such as form completions, facility locations, and special operations procedures.

1.11.9 Emergency Services.

1.11.10 Emergency Medical Treatment.

The Contractor or their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor shall notify the Contracting Officer or his designated representative no later than (NLT) two (2) hours of the incident. The Contractor shall be responsible for the emergency medical treatment services for Contractor personnel. However, the Government will provide, on an emergency basis, medical services for injuries incurred while an employee is performing under the contract. The Contractor shall reimburse the Government for emergency medical services provided, upon receipt of invoice from the medical facility.

Reimbursement shall be made to the US Government. The Contractor shall have competent employees trained and capable of dealing with minor Contractor employee injuries.

1.11.11 Accident Reporting.

The Contractor shall comply with Operational Safety and Health Administration (OSHA) for record keeping and reporting of all accidents resulting in death, injury, occupational disease, or adverse environmental impact. The Contractor shall notify the KO and COR within two (2) hours of any accident requiring emergency medical treatment or damage to Government-owned equipment or facilities. The Contractor shall prepare and submit any required accident reports IAW AR 385-10.

1.11.12 Environment and OSHA.

The Contractor shall comply with the Occupational Safety and Health Administration (OSHA) standards. The Contractor shall comply with all applicable Federal, State, and local laws, regulations, and directives.

1.11.13 Safety.

The Contractor shall safeguard and maintain all Government and Contractor property, as well as provide for the safety and well-being of personnel employed under this contract as required by 29 CFR 1910, AR 385-10, and EM 385-1-1.

1.11.14 Safety Plan.

The Contractor shall develop and implement a safety program for its employees. The Contractor shall submit the Safety Plan to the KO for review within fifteen (15) calendar days of award. Revisions shall be submitted five (5) calendar days prior to the effective date of change.

1.11.15 Spill Plan.

Immediately notify the COR or if not available, the DES Fire Prevention and Protection Division, the spillage or release of any fuel, hazardous material or waste occurring during the performance of work under this contract. This includes pesticides released not in accordance with EPA approved label directions. Clean up any spillage or release at the Contractor’s expense. Clean up and reporting shall be in accordance with EPA, OSHA and KDHE laws and regulations, and Installation regulations and plans.

1.12 Environmental Compliance.

The Contractor shall comply with all Federal, State, local, and installation environmental laws, rules, and plans. The Contractor shall use, store, and dispose of all materials, chemicals, and equipment used in the performance of services on the installation IAW with industry standards, local, Federal and State laws, the Fort Riley IPMP, and according to manufacturers’ recommendations. The Contractor shall be financially liable for all fines and associated costs for non-compliance with local, Federal and State laws regarding hazardous waste management including but not limited to: hazardous materials spillage, improper handling and transportation and improper waste disposal.

The Contractor shall make all environmental and hazardous material records available the next duty day upon request from the KO or designated Government representative.

1.13 Safety Data Sheets.

For materials that have Safety Data Sheets (SDS) associated with them, the Contractor shall submit the SDS to the KO or designated Government representative/COR for review and approval fifteen (15) calendar days of contract award. The Contractor shall adhere to all applicable requirements of the Installation Hazardous Waste Management Plan. The Contractor shall provide all materials, labor, training, transportation, and equipment for the handling and storage of hazardous materials.

1.14 Inspections By Regulatory Agencies.

The Contractor shall notify the KO or COR immediately of any inspection or visit by agent(s) of any regulatory agency. The Contractor shall cooperate with the inspector.

The Contractor shall submit to the KO or COR by close of business of the next business day a written report regarding the inspection, including the name(s) of the inspector(s), the agency, and the reason for the visit. The Contractor shall attach a copy of any reports received from the agency to this written report.

1.15 Citations.

Citations for non-compliance are a matter for resolution between the Contractor, the Contracting Officer, and the issuing authority. The Contractor shall immediately inform the CONTRACTING OFFICER OR THEIR DESIGNATED REPRESENTATIVE when a citation is issued. The Contractor shall follow all terms and conditions of all citations issued.

PART 2

DEFINITIONS & ACRONYMS

2.0 Definitions and Acronyms.

2.1 Definitions.

As used throughout the contract or in material reference in the contract, the following terms will have the meanings set forth below:

2.1.1 Acceptable Quality Level (AQL).

The maximum percent defective, the maximum number of defects per hundred units, or the number of defects in a lot that can be considered satisfactory on the average; the allowable leeway or variance from a standard before the Government will reject the service. It implies that if defective performance does not exceed the AQL, the Government will not reject the service. However, the Contractor must reperform the defective service when directed.

2.1.2 Alternate Contracting Officer’s Representative (ACOR).

An employee of the U.S. Government provided by the requiring activity and appointed by the KO to provide support to CORs in monitoring and documenting the Contractor’s performance. These alternate surveillance support personnel will serve as on-site representatives of the COR in performance of actual contract surveillance if they meet all COR training, experience requirements, and are appointed by the KO as an ACOR.

2.1.3 Building.

A permanent structure, set on a solid foundation, designed for a life span in excess of 25 years.

2.1.4 Child, Youth and School Services (CYS).

Overarching naming convention for Child Development Center (CDC); Youth Activity Center; and School Age Services (SAS); shall be used when referencing all programs.

2.1.5 Contract Administrator (CA).

The official Government representative delegated authority by the KO to administer a contract. This individual, normally working in an appropriate contracting or procurement career field, advises on all technical contractual matters.

2.1.6 Contract Discrepancy.

A failure of the Contractor to perform IAW contract requirements and specifications, e.g., a failure of the Contractor to provide, or provide on time, the required contract products, or services; or it may result because delivered products or services do not meet specific contract requirements.

2.1.7 Contract Discrepancy Report (CDR).

A report used to document other than satisfactory Contractor performance. The CDR requires the Contractor to explain, in writing, why performance is other than satisfactory;

how performance shall be returned to satisfactory levels; and how recurrence of the problem shall be prevented in the future.

2.1.8 Contractor.

A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.9 Contracting Officer (KO).

A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

2.1.10 Contracting Officer’s Representative (COR).

An employee of the U.S. Government appointed by the KO to help administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.11 Deficient Service.

A service output that does not meet the standard of performance associated with the

PWS.

2.1.12 Deficiency.

A shortcoming in the quality or state of service performed.

2.1.13 Deliverable.

Anything that can be physically delivered; can include non-manufactured things, such as meeting minutes or reports.

2.1.14 Demand Maintenance Order (DMO).

Pest control services that are not considered scheduled service. Also known as a Service Order (SO).

2.1.15 Directorate of Emergency Services (DES).

The Garrison Commander’s support staff for all matters pertaining to installation emergency services.

2.1.16 Environmental Division, Public Works.

The Garrison Commander’s support staff for all matters pertaining to installation environment.

2.1.17 Environmental Protection Agency (EPA).

The federal agency delegated authority to enforce the Federal Insecticide, Fungicide, and Rodenticide Act (FIFRA).

2.1.18 Facility.

An item contained in the Real Property Inventory as a separate entry listing. Includes all buildings, grounds, surfaced areas, building structures, systems and equipment, exterior utilities, structures and equipment and energy plant steam and chilled water generation and distribution systems within the limits of the facility boundary.

2.1.19 Facility Manager.

A person responsible for organizing, coordinating, and controlling the care of a facility.

2.1.20 Facility Number.

The number assigned to a particular facility for the purpose of identification. All building structures, utility systems and other non-building real property entities have an assigned facility number. The number is up to a 5-digit numeric number. A prefabricated plate bearing the facility number is usually affixed to the facility.

2.1.21 Fiscal Year (FY).

The period of 1 October to 30 September each year.

2.1.22 Government.

As defined by this contract means only Fort Riley, employees of the U.S. Army at Fort Riley and facilities and property within the boundaries of Fort Riley, Kansas.

2.1.23 Government Furnished Property (GFP).

Property in the possession of, or directly acquired by, the Government and subsequently furnished to the Contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes Contractor-acquired property if the Contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract.

2.1.24 Government Property.

All property owned or leased by the Government. Government property includes both Government-furnished property and Government purchased Contractor-acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.

2.1.25 Government Project Manager.

The designed Directorate of Public Works employee assigned to manage this PWS.

2.1.26 Hazardous Material.

A substance or material, including a hazardous substance, which has been determined by the Secretary of Transportation to be capable of posing an unreasonable risk to health, safety, and property when transported in commerce, and which has been so designated.

2.1.27 Inspection.

The critical examination of a facility, structure, mechanism, system, or procedure to discover and remedy problems, discrepancies and/or inefficiencies.

2.1.28 Installation Closure.

The cancellation of all nonessential work efforts and dismissal or delayed reporting of nonessential personnel. An installation closure may be caused by a catastrophic event, natural disasters, major incapacitating storms, or floods.

2.1.29 Installation Safety Office.

The Installation Safety Office is the Garrison Commander’s support staff for all issues related to public safety.

2.1.30 Integrated Pest Management Coordinator (IPMC).

The individual designated by the installation commander to oversee the installation pest management program.

2.1.31 Integrated Pest Management Plan (IPMP).

A long-range, comprehensive planning and operational document that establishes the strategy and methods for conducting a safe, effective, and environmentally sound IPM program. Written IPMPs are required to establish and implement an installation pest management program.

2.1.32 Integrated Pest Management (IPM).

A science-based, sustainable, decision-making process that identifies and reduces risks from pests and pest management-related strategies. IPM coordinates the use of pest biology, environmental information, and available technology to prevent unacceptable levels of pest damage using the most economical means, while minimizing risk to people, property, resources, and the environment. IPM provides an effective strategy for pest management in all arenas from developed agricultural, residential, and public lands to natural and wilderness areas.

2.1.33 Legal and Other Requirements.

Applicable Federal, State, local, DoD and Army laws, codes, regulations, and other requirements.

2.1.34 Local Telephone Number.

Phone number which may be called from Fort Riley without a long-distance toll (prefixes 209, 210, 238, 239, 240, 307, 375, 492, 530, 579, 717, 761, 762, or 784).

2.1.35 Loss of Government Property.

Unintended, unforeseen, or accidental loss, damage, or destruction of Government property that reduces the Government’s expected economic benefits of the property.

Loss of Government property does not include occurrences such as purposeful destructive testing, obsolescence, normal wear and tear, or manufacturing defects. Loss of Government property includes, but is not limited to:

• Items that cannot be found after a reasonable search.

• Theft.

• Damage resulting in unexpected harm to property requiring repair to restore the item to usable condition; or

• Destruction resulting from incidents that render the item useless for its intended purpose or beyond economical repair. Contractor shall prepare damage reports monthly and submit to COR.

2.1.36 Lot.

A collection of service outputs from which a sample is drawn and inspected to determine conformance with the standard.

2.1.37 Lot Size.

The number of service outputs in a lot.

2.1.38 Non-Personal Services.

The personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non-personal service contracts are authorized by the Government IAW FAR 37.104, under general contracting authority, and do not require specific statutory authorization.

2.1.39 Performance Requirements Summary (PRS).

Identifies the key service outputs of the contract that will be evaluated by the Government to ensure contract performance standards are met by the Contractor (other services may also be inspected under the authority of the Inspection of Service Clause).

2.1.40 Pests.

Arthropods, birds, rodents, nematodes, fungi, bacteria, viruses, algae, snails, marine borers, snakes, weeds, and other organisms (except for human or animal disease-causing organisms) that adversely affect readiness, military operations, or the well-being of personnel and animals; attack or damage real property, supplies, equipment, or vegetation; or are otherwise undesirable.

2.1.41 Pest Management.

The prevention and control of disease vectors and pests that may adversely affect the DoD mission or military operations; the health and well-being of people; or structures, material, or property.

2.1.42 Pesticide.

Any substance or mixture of substances, including biological control agents, that may prevent, destroy, repel, or mitigate pests and are specifically labeled for use by the EPA.

Also, any substance or mixture of substances used as a plant regulator, defoliant, desiccant, disinfectant, or biocide.

2.1.43 Pesticide Applicator.

Any individual who applies pesticides or supervises the use of pesticides by others and who has been authorized to do so by successfully completing a training program approved by the EPA, followed by formal certification by DoD or State Certification Officials.

2.1.44 Physical Security.

Actions that prevent the loss or damage of Government property.

2.1.45 Property.

All tangible property, both real and personal.

2.1.46 Provide.

To furnish, as in Government-furnished property.

2.1.47 Public Traffic Areas.

Lobbies, hallways, corridors, stairwells, meeting rooms, and lavatories.

2.1.48 Public Works (PW).

The Garrison Commander’s support staff for all matters pertaining to facilities engineering and housing matters for the Installation. The PW plans, programs, and coordinates all Real Property Maintenance Activities (RPMA) including service contracts.

2.1.49 Quality Assurance (QA).

A structured program used by the Army to monitor the actions of a contractor to ensure that conditions of the performance work statement (PWS) are met.

2.1.50 Quality Assurance Evaluator (QAE).

A person designated by the KO to monitor Contractor performance. May also be designated PMQAE (Pest Management QAE).

2.1.51 Quality Assurance Surveillance Plan (QASP).

An organized document written by the Government specifying the surveillance methodology used for surveillance of Contractor performance.

2.1.52 Quality Control.

All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.53 Random Number Table.

A table of numbers arranged in random fashion; a table used to select random samples.

2.1.54 Random Sample.

A sampling method whereby each service output in a lot has an equal chance of being selected.

2.1.55 Random Sampling.

A method for looking at a few individual items in a lot to measure the quality of that lot against a standard.

2.1.56 Real Property.

DoD lands, building, structures, utility systems, surfaced areas, and improvements.

Includes equipment affixed and built into a facility as an integral part.

2.1.57 Rodent.

As applies to this contract – A mouse, rat, or other rodent as approved by the KO, the COR, or the IPMC. Does not include plains pocket gopher (Geomys bursarius), thirteen-lined ground squirrel (Spermophilus tridecemlineatus), eastern mole (Scalopus aquaticus), or prairie vole (Microtus ochrogaster). Common mice and rats found on Fort Riley include the deer mouse (Peromyscus maniculatus), the white-footed mouse (Peromyscus leucopus), the plains harvest mouse (Reithrodontomys montanus), the western harvest mouse (Reithrodontomys megalotis), the house mouse (Mus musculus), and the eastern woodrat (Neotoma floridana).

2.1.58 Sampling Guide.

The part of a surveillance plan which contains all the information needed to perform a random sample.

2.1.59 Sample Size.

The number of outputs in the sample; a group of one or more tasks drawn from the specified performance.

2.1.60 Sampling.

A sample consists of one (1) or more service outputs drawn from a lot, the outputs being chosen at random. The number of outputs in the sample is the sample size.

2.1.61 Scheduled Services.

Recurring pest control services outlined in the specific tasks stated in this contract.

2.1.62 Service Order (SO).

Alternate name for Demand Maintenance Order. Terms are interchangeable.

2.1.63 Spill Plan.

A plan designed to identify steps to prevent a discharge of one or more hazardous substances that adversely impact, or threaten to adversely impact, human health, welfare, or the environment and requires an immediate response.

2.1.64 Standard.

An acknowledged measure of comparison. In general, a comparison made to an acceptable level of performance.

2.1.65 Subcontract.

Any contract, other than the prime contract, entered into by a prime contractor or subcontractor calling for services required for the performance of any one or more prime contracts.

2.1.66 Subcontractor.

One that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

2.1.67 Submittal.

Anything that can be physically submitted or delivered but may include non-manufactured things such as meeting minutes or reports.

2.1.68 Surveillance.

Thorough inspections or surveys made before and after pest management treatments to determine the presence and prevalence of pest or disease vectors.

2.1.69 Task Order (TO).

An order for services placed against an established contract or with Government sources.

2.1.70 Wide Area Work Flow (WAWF).

A secure web system for electronic invoicing, receipt, and acceptance. WAWF allows Government vendors to submit and track invoices and receipt/acceptance documents over the web and allows Government personnel to process those invoices in a real-time, paperless environment.

2.1.71 Work Day.

The number of hours per day the Contractor provides services in accordance with the contract.

2.1.72 Work Week.

Monday through Friday, unless specified otherwise.

2.2 ACRONYMS.

As used throughout this contract or in material referenced in the contract, the following abbreviations and acronyms shall have the meaning set forth below:

ACC Army Contracting Command ACS Army Community Service ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AMC Army Material Command ANSI American National Standards Institute AQL Acceptable Quality Level AR Army Regulation ATO Anti-Terrorism Officer CA Contracting Administrator CAP Contractor Acquired Property CDC Child Development Center CFE Contractor Furnished Equipment CFM Contractor Furnished Material CFP Contractor Furnished Property CFR Code of Federal Regulations CLIN Contract Line Item Number CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer’s Representative CPARS Contractor Performance Assessment Reporting System CWP Contractor Work Plan DA Department of the Army DCMA Defense Contract Management Agency DES Directorate of Emergency Services DFARS Defense Federal Acquisition Regulation Supplement DMO Demand Maintenance Order DoD Department of Defense DoDI Department of Defense Instruction DoDM Department of Defense Manual DOL Department of Labor DOT Department of Transportation DPW Directorate of Public Works ECO Environmental Compliance Officer ENV Environmental EPA Environmental Protection Agency FIFRA Federal Insecticide, Fungicide, and Rodenticide Act FAR Federal Acquisition Regulation FIPS Federal Information Processing Standards

FPCON Force Protection Condition GFE Government-Furnished Equipment GFM Government-Furnished Material GFP Government-Furnished Property GOV Government HQDA Headquarters Department of the Army HSPD Homeland Security Presidential Directive IAW In Accordance With IG Inspector General IMCOM Installation Management Command IPM Integrated Pest Management IPMC Integrated Pest Management Coordinator IPMP Integrated Pest Management Plan IT Information Technology KO Contracting Officer LOR Legal and Other Requirements N/A Not Applicable NLT Not Later Than OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) OPSEC Operational Security OSHA Occupational Safety and Health Administration PAM Pamphlet PIEE Procurement Integrated Enterprise Environment PL Public Law PM Project Manager PMQAE Pest Management Quality Assurance Evaluator POC Point of Contact PoP Period of Performance PPIRS Past…