Revised DRAFT_STAF_PWS_TO2.pdf

United States Army Training and Doctrine Command

(TRADOC)

US Army Intelligence Center of Excellence (USAICoE) Fort Huachuca, AZ

Staff Technical Assistance and Functional (STAF) Support Indefinite Delivery Indefinite Quantity (IDIQ) Contract

United States Army Intelligence Center of Excellence (USAICoE) Requiring Activities (RAs)

Task Order 0002 Performance Work Statement (PWS)

27 January, 2020

Table of Contents

1.1. Organization Mission/Background

1.2. Objective/Scope

1.3. Place of Performance

1.4 High Level Functions (Scope of Work)

1.5 Nondisclosure, Personally Identifiable Information (PII), and Organizational

Conflicts of Interest

1.6. Personnel

1.6.1. Key Personnel

1.6.2. Personnel Experience and Training, Certifications and Licenses

1.6.3. Employee Standards of Conduct

1.6.4. Identification (ID) of Employees

1.8. Hours of Operation

1.8.1. Normal Working Hours of Operation

1.8.2. Other-than-Normal Working Hours of Operation

1.8.3. Federal Holidays

1.8.4. Training Holidays and Block Leave

1.8.5 Weather Conditions

1.9. Security. (See Basic IDIQ PWS)

1.10. Special Requirements

1.11. Disclosure of Activities or Information

1.12. Treatment of Students

SECTION 2 GENERAL REQUIREMENTS

SECTION 3 ACRONYMS

3.1. Acronyms

SECTION 4 GOVERNMENT PROPERTY AND SERVICES

4.1. Government Property. (

4.2. Government Facilities. (See Basic IDIQ PWS)

4.2.2. Incidental Administrative Property

4.3. Government Incidental Property and Services

4.3.1 Telephone Changes and Repairs

4.3.2 Information Management Systems

SECTION 5 SPECIFIC REQUIREMENTS

5.1. High Level Function 1: Administrative Support

5.1.1. Knowledge Management Office (KMO) Administrative Support

5.1.2. CIO G6 Information Technology (IT) Administrative Assistance

5.1.3. CIO G6 Supply Support

5.1.4. Headquarters and Headquarters Company (HHC) Logistics Support

5.1.5. HHC Human Resources Support

5.1.6. Directorate of Training (DOT) MI Library and Military Intelligence Service Historic Learning Center (MISHLC)

5.1.7. Administrative Support for 111th BDE S-2 Staff Security Officers

Minimum Qualifications:

5.1.8. Administrative Support for 111th MI BDE S-1

5.1.9. Directorate of Doctrine & Intelligence Systems Training (DDIST) Admin Support

5.1.10. DDIST Field Service Support

5.1.11. RFO Executive and Student Administrative Support

5.1.12. RFO Strength Management

5.1.13. HT-JCOE J-1 Administrative Support

5.1.14. HT-JCOE J-2 Administrative Support

5.1.15. HT-JCoE J-3 Collaboration Support

5.1.16. HT-JCOE Operations Directorate (J3) Registrar Administration Management Support

5.2. Higher Level Task 2 Program Management

5.2.1. CIO G-6 Configuration Management and Quality Control

5.2.2. CIO G-6 Project Management

5.2.3. CIO G-6 Program Management Support

5.2.4. CIO G-6 Acquisition Program Management Support

5.2.5. DOT Acquisition Program Management Support

5.2.6. 2-13th Aviation Regiment Acquisition Program Management Support. Optional Line Item

Minimum Qualifications:

5.2.7. DDIST Program Coordination

5.2.8. DDIST Resource Management Program Analysis

5.2.9. DDIST Project Coordination

5.2.10. DDIST Acquisition Program Management Support

5.2.11. 111th Acquisition Program Management Support

5.2.12. HT-JCOE Acquisition Program Management Support

5.2.13. Acquisition Program Management Office (APMO), Directorate of Resource Management (DRM) Financial Management Analyst Support Minimum Qualifications:

5.3. Higher Level Task 3 Technical Support

5.3.1. CIO G6 Technical writer/editor support

5.3.2. CIO G6 Cyber Security, Information Assurance, and Data Governance

5.3.3. CIO G6 SIPR Public Key Infrastructure (PKI) Support

5.3.4. CIO G6 ETA/LRA Support

5.3.5. Technical Support to the USAICoE Safety Office

5.3.7. DOT Teaching, Learning and Technology Div (TLTD) Writing Program Coordinator

5.3.8. DOT Teaching, Learning and Technology Div (TLTD) Writing Program Tutor

5.3.9. DOT Credentialing

5.3.10. Military Intelligence Foreign Language Training Center (MIFLTC)

5.3.11MIFLTC Linguist Proficiency Records

5.3.13 MIFLTC Research and Reference Assistance

5.3.14 MIFLTC Classroom and Enhanced Training Support

5.3.15. DDIST Logistics Management Support

5.3.16 . HT-JCOE J-6 Database Administration/Development Support

SECTION 6 APPLICABLE PUBLICATIONS

SECTION 7 ATTACHMENTS AND TECHNICAL EXHIBITS

SECTION 1 GENERAL.

Paragraphs in this Task Order (TO) correspond with the same paragraph number in the STAFS Indefinite Delivery Indefinite Quantity (IDIQ) Performance Work Statement (PWS). The IDIQ PWS will be referred to as the Basic PWS in this document. Only additional or revised requirements are identified in this TO PWS. As a result, this PWS paragraph numbering may appear out of sequence or some paragraphs skipped, this is only because there are no changes from the STAFS Base PWS requirements.

1.1. Organization Mission/Background.

The Army’s premier intelligence training institution is the US Army Intelligence Center of Excellence (USAICoE), located at Fort Huachuca (FH), Arizona. USAICoE’s primary mission is to provide comprehensive education, training and training support for US military, foreign military, and civilian personnel for intelligence-related military occupational specialties, additional skill identifiers, and professional development. This mission is realized through the execution of classroom-based instruction, field training, Mobile Training Teams (MTTs), and internet-based distance learning applications and programs. USAICoE is composed of a variety of Requiring Activity (RA) organizations whose management staffs have been assigned differing responsibilities associated with the success of this primary mission. FH RAs to be supported under this STAFS TO are as follows; the 111th Military Intelligence (MI) Brigade (BDE), Directorate of Doctrine & Intelligence Systems Training (DDIST), Directorate of Training (DOT), Human Intelligence Training – Joint Center of Excellence (HT-JCOE), Chief Information Officer (CIO) G6, Reserve Forces Office (RFO), Safety Office, Knowledge Management Office (KMO), and the Directorate of Resource Management (DRM).

1.2. Objective/Scope.

The objective of this task order is to acquire the High Level Service Support Functions required to support the administrative, financial, project management, and technical services being performed by the various USAICoE Requiring Activity (RA) management staffs tasked with the duties and responsibilities essential to realizing overarching RA mission goals. The majority of staff support will be executed in a professional office environment, some RAs will require support in outdoor environments. Required services have been broken down in three High Level Function (HLFs) areas – HLF1 Administrative Support, HLF2 Program Management Support, and HLF3 Technical Support. Scope of services for each HLF should be understood as follows;

High Level Function 1: Administrative Support STAF Support Contract personnel will perform a wide variety of administrative and clerically-oriented services in support of the management offices to which they are assigned. Anticipated areas of support and assistance duties performed to satisfy Administrative Support requirements will include (but may not necessarily be limited to): managing correspondence, materials preparation, meeting and conference coordination, visitor and guest reception, in/out-processing activities, records management, logistics support, report production, and security activities. Individual task orders will detail specific administrative support requirements.

High Level Function 2: Program Management Support STAF Support Contract personnel will perform a wide variety of Program Management (PM)-oriented support services in support of the Requiring Activities (RAs) to which they are assigned. Anticipated areas of support and assistance duties performed to satisfy PM support requirements will include (but may be not limited to); policy and procedure development and review, program management plan development and review, program reviews and reporting, contracts management and acquisition support, comprehensive financial/budgetary analysis and reporting, resource management support, quality control, and process improvement recommendations.

High Level Function 3: Technical Support STAF Support Contract personnel will perform a wide variety of technical oriented services in support of the Information Technology (IT) and other specialized operations of the Requiring Activities (RAs) to which they are assigned. Anticipated areas of support and assistance duties performed to satisfy Technical support requirements will include (but may be not limited to); IT services, database administration and management, configuration management, technical writing activities, and Public Key Infrastructure (PKI) program support.

1.3. Place of Performance.

Primary duty locations will be Ft Huachuca, AZ, and Goodfellow Air Force Base (GAFB), TX. Travel/Temporary Duty (TDY) Travel may be required to Continental United States (CONUS) and Outside Continental United States (OCONUS) locations.

1.3.1. Travel / Temporary Duty (TDY).

The contractor may be required to travel to other locations within the CONUS and Outside Continental United States (OCONUS) locations in support of this contract.

Prior to committing to travel, the contractor shall obtain written confirmation from the Contracting Officer’s Representative (COR) that concurs with the planned travel dates, expected duration, origin and destination, purpose, and travelers; COR concurrence of contractor’s Trip/Travel Reports (IAW CDRL A005) serves as COR written confirmation.

It is the responsibility of the contractor to obtain all necessary travel documents to execute travel as required.

Deliverables:

A005 DI-MISC-81943 Trip/Travel Report

1.4 High Level Functions (Scope of Work).

Function 1: Administrative Support Function 2: Program Management (PM) Support Function 3: Technical Support

This PWS conveys the basic performance requirements, standards, and assessment measures that will apply to all issued TOs. The general basis for performance standards provided in this PWS will reflect one or more of the following measures for the work to be done:

Quantity (how much or how often must the service be performed)

Quality (the required acceptable level of service)

Timeliness (the time-frame/period of time for submission/performance)

As described in the Performance Requirement Summary (PRS) (see Attachment1), the performance objectives and standards provide the general basis for measuring the performance of each requirement associated with the standard. TOs may include additional performance objectives and standards that are not included in the PRS at Attachment1.

The Government will evaluate the Contractor’s performance in accordance with (IAW) the Quality Assurance Surveillance Plan (QASP) prepared by the Government. The Contractor’s performance shall adhere to the metrics in the PRS (Attachment1). The PRS delineates: the key requirements, acceptable levels of performance for timeliness and quality, and disincentives and/or remedies

1.5 Nondisclosure, Personally Identifiable Information (PII), and Organizational

Conflicts of Interest. (See Basic IDIQ PWS).

1.6. Personnel.

1.6.1. Key Personnel (See Basic IDIQ PWS. No Key personnel identified for Task Order 0002).

1.6.2. Personnel Experience and Training, Certifications and Licenses.

The contractor shall assign only personnel who meet the applicable qualifications and experience requirements identified for this TO under Attachment 4. Any substitutions to personnel shall be required to meet the minimum qualifications of the position(s) they are filling prior to performance.

1.6.3. Employee Standards of Conduct. (See Basic IDIQ PWS).

1.6.4. Identification (ID) of Employees. (See Basic IDIQ PWS).

1.6.5. Contractor Communication. (See Basic IDIQ PWS).

1.7. Contractor Organization. (See Basic IDIQ PWS).

1.8. Hours of Operation.

1.8.1. Normal Working Hours of Operation.

The normal working hours are 0800-1700; the standard, expected work schedule will be an eight hour day, Monday through Friday, excluding Federal holidays. However, work schedules may fluctuate according to the needs of the Army, and is subject to change due to schedule changes or equipment availability as stated in individual course schedules.

1.8.2. Other-than-Normal Working Hours of Operation.

In some circumstances (e.g. practical exercises, field training exercises, exercises requiring TDY, the normal working hours may vary. Planned and unplanned situations, to include military exercises, contingency operations, or weather emergencies, may also drive extended hours of operations. When the contractor requires access to a work area during a time that conflicts with a mission requirement [e.g., training area or range during a field exercise, various fields and buildings during a ceremony, rehearsal, or Very Important Person (VIP) visit], the contractor shall schedule the work to minimize the disruption. Such scheduling may require work to be accomplished at times other than normal hours of operation. The contractor shall make available fully qualified personnel to perform services and satisfy requirements outside of normal operating hours. Requests for alternate hours (those that occur before 0800 or after 1700, occurring on days outside of the standard workweek of Monday through Friday, or in excess of eight hours per day but not exceeding 80 hours per pay period) shall be coordinated with the COR at least 10 working days prior. Any alternate hours that take place without a fully approved request will be considered unauthorized by the Government. The contractor shall coordinate with the Government Lead for all class schedules, and shall lock in training and TDY dates and times no later than fifteen (15) days prior to the start of each event. The Contractor will perform the management of hours, and their application to the task will come from the total annual authorized number of hours for each contract employee.

1.8.3. Federal Holidays. (See Basic IDIQ PWS).

1.8.4. Training Holidays and Block Leave.

Training and Doctrine Command (TRADOC) has a unique time when students and trainees depart Army schools and training centers in mid-December for a two-week holiday period (“block leave”) IAW AR 600-8-10, Leaves and Passes. Contractor services under this contract may be required during the two-week holiday period and on “training holidays.”

1.8.5 Weather Conditions. (See Basic IDIQ PWS).

1.9. Security. (See Basic IDIQ PWS).

1.10. Special Requirements. (See Basic IDIQ PWS).

1.11. Disclosure of Activities or Information. (See Basic IDIQ PWS).

1.12. Treatment of Students. (See Basic IDIQ PWS).

SECTION 2 GENERAL REQUIREMENTS. (See Basic IDIQ PWS).

SECTION 3 ACRONYMS.

3.1. Acronyms.

3.1.1. Below are additional acronyms that apply to this Task Order.

A ABRDTS– Army Business Rules for Defense Travel System ACOS– Assistant Chief of Staff ADI – Academy for Defense Intelligence ADOS – Active Duty Operational Support ADSO – Additional Duty Safety Officer AIS – Automated Information System AIT – Advanced Individual Training AKO– Army Knowledge Online AMC – Army Material Command APs – Acquisition Plans APACS– Aircraft Personnel Automated Clearance System APMO – Acquisitions Program Management Office AR – Army Regulation ARNG – Army National Guard ARIMS –Army Records Information Management System ASI– Additional Skill Identifier ASs – Acquisition Strategies ASID – Automated Systems Information Database ATCO – Alternate Test Control Officer ATO – Authorization to Operate ATRRS – Army Training Requirements and Resource System ATTP – Army Tactics, Techniques, and Procedures AUP – Acceptable Use Policy AWOL – Absent Without Leave 2-13th AVN RGT– 2-13th Aviation Regiment

B BDE – Brigade BN - Battalion

C C&A – Certification and Accreditation CAC – Common Access Card CAF – Central Adjudicative Facility

CARDs – Cost Analysis Requirements Descriptions CCB – Configuration Control Board CCF – Consolidate Clearance Facility CDRL – Contract Data Requirements List CDSO – Collateral Duty Safety Officer

CHESS– Army Computer Hardware Enterprise Software Solutions CG – Commanding General CIO – Chief Information Officer CLPM – Command Language Program Manager CMQAP – Configuration Management Plan CME – Contractor Man-year Equivalent COAs – Courses of Action CONUS – Continental United States COOL – Credentialing Opportunities On-Line COR – Contracting Officer's Representative CPLM– Command Language Program Managers CPS – Central Processing System CSAP – Continuing Security Assurance Program

D DAC – Department of the Army Civilian DCG – Deputy Commanding General DCIPS – Defense Civilian Intelligence Personnel System DDIST – Directorate of Doctrine & Intelligence Systems Training DFAS – Defense Finance Accounting System DLIFLC – Defense Language Institute Foreign Language Center DHE – Defense Human Intelligence (HUMINT) Enterprise DIV – Division DLI – Defense Language Institute DLPT – Defense Language Proficiency Test DMAFB – Davis-Monthan Air Force Base DMS – Document Management System DoD – Department of Defense DODD – Department of Defense Directives DODI – Department of Defense Instructions DODM – Department of Defense Manuals DOT – Directorate of Training DRM – Directorate of Resource Management DSR – Daily Status Report DT– Developmental Test DTA– Defense Travel Administrator DV– Distinguished Visitors

E EAs – Economic Analyses

Email – electronic mail ETA – Enhanced Trusted Agent

F FA – Functional Area FAR – Federal Acquisition Regulation FECA – Federal Employee Compensation Act FH – Fort Huachuca FLIPL – Financial Liability Investigations of Property Loss FMR – Financial Management Regulation FORSCOM – Forces Command

G GAFB – Goodfellow Air Force base GCSS-Army – Global Combat Support System-Army GOA– Government Accountability Office GSA – General Services Administration GSENET – Global Signals Intelligence Enterprise Network

H HAZMAT – Hazardous Material HBSS – Host Based Security System HHC– Headquarters and Headquarters Company HLF – High Level Function HQDA – Headquarters Department of the Army HR – Hand Receipt HT-JCOE – Human Intelligence Training – Joint Center of Excellence HUMINT – Human Intelligence

I IASO – Information Assurance Security Officer IAVA – Information Validation Assessment IAW – In accordance with ICD – Intelligence Community Directives ICoE – US Army Intelligence Center of Excellence ID – Identification IDIQ – Indefinite Delivery, Indefinite Quantity IET – Initial Entry Training IGCE – Independent Government Cost Estimate IHS– Information Handling Services IKN- Intelligence Knowledge Network ILR– Interagency Language Roundtable ILTP- Individual Language Training Plans IMCOM – Installation Management Command IMT – Initial Military Training IOT&E – Initial Operational Test

IP– Non-classified Internet Protocol IPT – Integrated Project Team IPRs – In-Process Reviews IS – Information Systems ISP – Information Support Plans IT –Information Technology ITRs – Information Technology Requests IAVA – Information Assurance Vulnerability Alert

J J3 – Operations Directorate JCIDS – Joint Capabilities Integration and Development System JFTR- Joint Federal Travel Regulation JPAS – Joint Personnel Adjudication System JWICS- Joint Worldwide Intelligence Communications System JTR- Joint Travel Regulation

K KO – Contracting Officer KMO – Knowledge Management Office KMN – Knowledge Management Network

L LCCS – Library of Congress Cataloging System LCMPs – Life-cycle Management Plans LPs – Lesson Plans LRA – Local Registration Authority LUT– Limited User Test

M MAR – Material Authorization Request McAfee ePO – McAfee ePolicy Orchestrator MFP – Materiel Fielding Plans MI – Military Intelligence MIFLTC – Military Intelligence Foreign Language Training Center 111th MI BDE– Military Intelligence Brigade MOA – Memorandum of Agreement MON – Memorandums of Notification MOS – Military Occupational Specialty MOU – Memorandum of Understanding MTT – Mobile Training Team

N NCOA – Non-commissioned Officer Academy NCOIC – Non-commissioned Officer In Charge NDA – Non-Disclosure Agreement

NET – New Equipment Training NETCOM – Network Enterprise Technology Command NETOPS – Network Operations NGB – National Guard Bureau NIE – Network Integrations Evaluation NIPR – Unclassified but Sensitive Internet Protocol Router NIPRNet – Non-classified Internet Protocol (IP) Router Network NLT – No Later Than

NPE –

NSA – National Security Administration NSS –Network Security Services

O OASS – One Army School System OCONUS – Outside Continental United States ODC – Other Direct Costs OJT – On-the-Job Training OPAC – Online Public Access Catalog OPI– Oral Proficiency Review OSOP – Organizational Standard Operating Procedures OTRR – Operational Test Readiness Review OTRS–T – Operational Test Readiness Statement-Training

P PAT– Process Action Team PBO – Property Book Officer PCO – Procurement Contracting Officer PERSEC – Personnel Security Program PKI –Public Key Infrastructure POAM – Plan of Action and Milestones POC– Point of Contact PM – Program Management PRS – Performance Requirements Summary PSI-CoE – Personnel Security Investigations-Center of Excellence PTO – Personal Time Off PWS – Performance Work Statement

Q QC – Quality Control

R RAs – Requiring Activities RC – Reserve Component RFA – Requests for Action RFO –Reserve Forces Office RFI– Requests for Information

RM– Risk Management RMF – Risk Management Framework ROMs – Rough Orders of Magnitude RPS– Requirements Planning System

S

SCOLA –

SCI – Sensitive Compartmented Information SEP – Systems Engineering Plans SIPR – Secret Internet Protocol Router SIPRNet –Secret Internet Protocol Router Network SME – Subject Matter Expert SOCOM – Special Forces Operations Command SOH – Safety and Occupational Health SOO – Statements of Objectives SOP – Standard Operating Procedure SOW - Statements of Work SPT– Standard Process Template SSO – Special Security Office STAF- Staff Technical Assistance and Functional Support Contract (STAF) STIG – System Technical Implementation Guidelines

T TAAP- Training Administration and Assessment Program TASS – The Army School System TCC – The Army’s Culture Center TCO – Telephone Control Officer TDA – Table of Distribution and Authorizations TDID – Training Development Integration Division TDY – Temporary Duty TLTD – Teaching, Learning and Technology Div TMs – Technical Manuals TO – Task Order TOD – Tour of Duty TR – TRADOC Regulation TRADOC – Training and Doctrine Command TRAP – Training Resource Arbitration Panel TTs – Trouble Tickets TTCP – Training Test Certification Plan TTSP – Training Test Support Package

U US – United States USAR – United States Army Reserve USAICoE – US Army Intelligence Center of Excellence USAG – U.S. Army Garrison

V VDD – Version Description Documents VIP – Very Important Person VTC – video teleconference

W WAR – Weekly Activity Report

SECTION 4 GOVERNMENT PROPERTY AND SERVICES.

4.1. Government Property. (No GFP on requirement for Task Order 0002). (See Basic IDIQ PWS).

4.2. Government Facilities. (See Basic IDIQ PWS).

4.2.1. The following are the Government Provided Facilities for this TO:

Organization Facility Name Building

Number Location

CIO G6 Rowe Hall 63845 Ft Huachuca

CIO G6 Friedman Hall 63902 Ft Huachuca

CIO G6 Davis Hall 61820 Ft Huachuca

CIO G6 G6 Warehouse 30113 Ft Huachuca

KMO N/A 41416 Ft Huachuca

HHC N/A 51005 Ft Huachuca

Safety N/A 52204 Ft Huachuca

DOT Riley Bks 51005 Ft Huachuca

DOT Kelly Ops 61730 Ft Huachuca

DOT MI Library Museum

62723 Ft Huachuca

DRM Ft Leonard wood Hall

41408 Ft Huachuca

2-13th AVN RGT N/A 11653 Ft Huachuca

111th MI BDE Nicholson Hall

TTA/TTD

81505 Ft. Huachuca

111th MI BDE Weinstein Village

HQ

85302 Ft. Huachuca

111th MI BDE HITT Hall BATT

HQ

81401 Ft. Huachuca

DDIST Kelly Ops 61730 Ft. Huachuca

DDIST N/A 52111 Ft. Huachuca

Reserve Forces Office

Riley Barracks 51005 Ft. Huachuca

HT-JCOE Matlack Hall Ft. Huachuca

4.2.2. Incidental Administrative Property.

The Government will provide access to office-related Government Property equipment/Information/Software (e.g., computers, desk space with standard office supplies and equipment, network access, Command Access Card (CAC), CAC readers, Army Knowledge Online (AKO) access, Non-classified Internet Protocol (IP) Router Network (NIPRNet), Secret Internet Protocol Router Network (SIPRNet) phone service, database, electrical power, and networked printer capabilities) while working in Government spaces for performance of this PWS. The contractor will have access to information concerning acquisition management, programs, processes, and schedules to facilitate the contractor’s performance of this PWS.

4.3. Government Incidental Property and Services.

The Government shall furnish certain services for the contractor’s use, including utilities, refuse collection, information management systems, security, fire, environmental, and emergency services. The Government will also make available to the Contractor, in an “as is” condition, business equipment (i.e.: access to copier, telephones, and internet access capabilities), furniture (.i.e.: desks, chairs, file cabinets and bookcases), computer workstations, software and resources required to complete the specified tasks to Contractor personnel supporting this contract. The Government will install, maintain, repair, and remove, as necessary, all Incidental Government-furnished telephones, telephone instruments, and telephone distribution systems.

Government communications systems, including telephone instruments and lines located in Government facilities may be used by the contractor for work related purposes. Long distance phone service for official business is included as a Government service. Mobile phone, paging equipment, and service are not included.

NOTE: Use of Government communication systems constitutes consent to monitoring at all times.

4.3.1 Telephone Changes and Repairs.

The contractor shall not move, remove, add, alter, or reconfigure Government communication systems, networks, or lines without COR approval, which must be obtained by written request. The contractor shall notify the COR when maintenance or repair of telephones or telephone lines is required.

4.3.2 Information Management Systems.

The Government will provide appropriate Desktop Computing Services and Network Support to the contractor when work is performed at the Government site. Government Information Management systems shall be utilized for "Official Business" only, in direct support of this contract. Computer workstations and network lines located in facilities to be occupied by the contractor will be provided by the Government. Government workstations shall only be used for transaction of official business in direct support of this contract. The Government will upgrade hardware as needed. Contractor owned software and hardware can only be loaded on to Government provided workstations after approval has been granted by the Designated Approval Authority IAW AR 25-2, Information Assurance. The use of personal digital assistance or like devices used on the Government network is not authorized. Non-Government provided workstations cannot be connected to the Fort Huachuca, or any other installation, networks where services are being performed without prior approval by the Network Enterprise Center.

Use of any workstation on any DoD network constitutes consent to monitoring.

SECTION 5 SPECIFIC REQUIREMENTS.

5.0. The following depicts the organization of the specific tasks within this PWS:

5.1. High Level Function 1: Administrative Support.

5.1.1. Knowledge Management Office (KMO) Administrative Support.

Minimum Qualifications:

• SECRET clearance prior to employment

The KMO is the change agent for business processes within USAICoE and is responsible for the administration and content management of the Intelligence Knowledge Network (IKN). The Government requires support in administering a set of scheduled and calendared events associated with KMO operations. Contractor duties will be defined by the Government’s cyclically published calendar and the contractor will not be subjected to the daily control and supervision of Government personnel. The Contractor shall provide functional support required which include, but not limited to, the following;

a. Schedule and open phone conference lines.

b. Conduct scheduled inventories of KMO materials to determine inventory level, identify needed supplies, and coordinate their order and delivery.

c. Conduct scheduled facility checks, tracking of work and service orders, hand receipts, and property inspections as stipulated by the KMO calendar.

d. Conduct cyclically scheduled equipment reviews, track trouble ticket progress, and provide scheduled update to Government.

e. Provide assistance to the Government in the scheduling and KMO calendared events.

f. Catalogue, process, and respond to basic user queries related to the operation of the Knowledge Management Portal and IKN.

g. Prepare formal documentation for review (e.g., sub-hand receipts, memorandums, etc.) as stipulated by published calendar.

h. Execute travel processes Defense Travel Systems (DTS) as a Defense Travel

Administrator

i. Execute and support advanced functions and/or actions within SharePoint

5.1.2. CIO G6 Information Technology (IT) Administrative Assistance.

Minimum Qualifications:

TOP SECRET Clearance with a CI Polygraph o The Government may grant a waiver if employee signs a Poly-consent form to receive and pass a poly within 90 days of employment. If CI Polygraph is failed or not taken within 90days, employee must be terminated.

The contractor shall provide USAICoE G6 specialized administrative assistance for IT, hardware, software, system and server installations, inspections, management and In accordance with (IAW) Army Records Information Management System (ARIMS), Army Regulation (AR) 25-400-2, AR 25-2. The Contractor shall provide the following administrative assistance services to include, but not limited to, as follows:

a. Provide administrative assistance in documenting new requirements for USAICoE IT. This includes system and network architectures, classrooms, administrative and non-administrative areas, installations, de-installations, mitigations, configurations, updates, and modifications. Submit for government approval Information Technology Requests (ITRs) for new classroom, administrative, IT, hardware, software and system requirements and Trouble Tickets (TTs) for pre-existing IT, hardware, software and system issues for USAICoE end-users and customers.

b. Provide records management support by documenting and maintaining records.

This includes, but is not limited to procedures, plans, descriptive documents and best business practices. Records will be retained and disposed of with government approval.

c. Provide technical assistance to identify and document vulnerabilities and risks using the Risk Management Framework (RMF) system and a Plan of Action and Milestones (POAM).

d. Provide IT and computing services for system functions and technical verification and validation assessments, not limited to:

1. Assist in management of system monitoring and system management tools and network architectures.

2. At a minimum on a weekly basis, provide system and network statistical data results of monitoring and auditing, mitigation of system problems, and issues.

e. Monitor system and network architecture for Information Validation Assessment (IAVA) compliancy and implement IAVAs ensuring an approved Authorization to Operate (ATO) is maintained for secure operations IAW but not limited to security regulations, standards, policies and procedures and best practices and all other applicable government documents. The Automated Systems Information Database (ASID) or similar government system shall be used to document and maintain accountability of the current and future system and network architecture.

f. Provide technical validation and verification assessment in executing and monitoring hardware and software changes, expansions, upgrades, and maintenance on the current and future system and network architectures and report recommendations at a minimum on a weekly basis.

g. Serve as the subject matter technical expert and support quality assurance and quality control (QC) oversight of USAICoE business and operational processes.

h. Collaborate with USAICoE G6 to assist in establishing internal technical writing management procedures, processes, and standards to ensure consistency and quality assurance and control.

i. Create, modify, and maintain technical documentation IAW IT regulatory guidance, best business practices, and local policies.

j. Provide records management support by documenting and maintaining records.

This includes, but is not limited to procedures, plans, descriptive documents and best business practices. Records will be retained and disposed of with government approval.

5.1.3. CIO G6 Supply Support.

• SECRET Clearance prior to employment

• Ability to obtain forklift operator's license within three months.

• Ability to lift 40 pounds.

The contractor shall provide specialized supply and logistic knowledge and service support. The contractor shall comply with policies and regulation AR 25-400-2. The contractor is required to obtain automobile driver and forklift licenses. The contractor is required to obtain required Hazardous Material (HAZMAT) and safety training related to supply and warehouse operations. The contractor shall provide the following G6 Support Service support services to include, but not limited to, as follows:

a. Assist in executing equipment accountability, tracking, procurement and acquisition, disposition of equipment, and development of supply and logistic documentation, including not but limited to; SOPs, plans, and inventories.

Government personnel is responsible for making the final determination on the procurement, acquisition, and disposition of equipment.

b. Submit for government approval ITRs for new classroom, administrative, IT, hardware, software and system requirements and TTs for pre-existing IT, hardware, software and system issues for USAICoE end-users and customers.

c. Provide records management support by documenting and maintaining records.

This includes, but not limited to procedures, plans, descriptive documents and best business practices. Records will be retained and disposed of with Government approval.

d. Provide technical assistance in supply management in processing approximately 2,500-3,500 items and equipment on a monthly basis including, but not limited to scheduling, inventorying, delivery, disposal, accountability and tracking.

e. Serve as the subject matter technical expert for logistics and supply quality assurance and QC for the USAICoE G6 for logistics and supplies.

f. Assist in establishing internal supply and logistics management procedures, processes, and standards ensuring quality of service to USAICoE end-users and customers.

g. The ASID or similar government system shall be used to document and maintain accountability of the current and future IT hardware, software, system and network equipment.

h. Create, modify and maintain supply and logistic documentation IAW IT regulatory guidance, best business practices, and local policies .

i. Assist the Government in the development of supply and property policies compliant with US Army supply and property accountability regulations and guidance.

j. Provide records management support by documenting and maintaining records.

This includes, but is not limited to procedures, plans, descriptive documents and

5.1.4. Headquarters and Headquarters Company (HHC) Logistics Support.

• SECRET Clearance prior to employment.

• Able to lift up to 50 pounds with minimal assistance

The contractor shall provide administrative assistance to the Government in support of calendared events and property inventory for the HHC Logistics Office, which includes, but not limited to, as follows:

a. Contractor shall assist the Government in the scheduling and coordination of General Services Administration (GSA) vehicle issues. This will include supporting the coordination of scheduled services and fleet availability, resolution and processing of accident and property loss documentation, as well as the daily actioning and closing out of logs.

b. Conduct scheduled inventories of HHC materials to determine inventory level, identify needed supplies, and coordinate their order and delivery.

c. Coordinate the pick-up and turn-in of customer-requested supplies and/or Government equipment and prepare institutional paperwork.

d. Conduct scheduled, cyclical reviews of hand receipt (HR) modifications through the use of the Global Combat Support System-Army (GCSS-Army) and prepare/submit status reports. The contractor shall also deconflict reports and records with the Government Property Book Officer (PBO), as well as the respective directorates, sections, and hand receipt holders.

e. The contractor shall assist the Government with the processing and/or execution of scheduled issue and turn-in documents as well as the pick-up and drop-off of equipment.

f. Assist in administration of established and commonly applied supply principles in all of the technical supply specializations (inventory, packaging, storing/distributing and cataloging) including supply operations

g. The contractor shall provide administrative support to the Government in the in the coordination, scheduling, and processing of supply requisitions and turn-over of lifecycle equipment.

5.1.5. HHC Human Resources Support.

The contractor shall provide administrative assistance to the Government support of calendared events for the HHC Human Resources Office, to include, but not limited to, as follows:

a. The contractor shall provide administrative support in the preparation, processing, and monitoring of scheduled award and promotion ceremonies to include deconflicting and/or otherwise processing reduction and removal board data actions for Soldiers on local promotion standing lists.

b. Prepare and monitor the status of requests for reductions, transfers, and discharges.

c. Assist in the preparation of military personnel actions, advising units on personnel and pay questions, and preparing pay and other common reports within the Human Resources field.

d. Assist with the processing of actions in eMilpo and MEDPROS

e. The contractor shall provide administrative support in the preparation and processing of scheduled Deployment for Training packets.

f. The contractor shall provide administrative support in the preparation and processing of scheduled, Government-approved leaves and permissive TDY requests.

g. The contractor shall provide administrative support for the review, assessment, sustainment, and updating of the database for personnel actions, personnel processing, training, reassignments, personnel accounting and strength management, transition processing, meal cards, and unit administration.

h. The contractor shall provide administrative support for all input and control data relative to the review and reconciliation of generated reports pertinent to the unit. This will require the contractor to document reportable changes, category, duty status codes, and other documentation required for transactions (for example TDY status, leave status, Absent Without Leave (AWOL) etc. IAW AR 600-8-6).

i. The contractor shall provide administrative support for the maintenance of the monthly manpower review report for military, Department of the Army Civilian (DACs), and contractor personnel to Table of Distribution and Authorizations (TDA).

j. The contractor shall provide administrative support for the review, verification, and maintenance of personnel strength reports (daily, weekly and monthly).

k. The contractor assist the Government in the preparation and maintenance of functional files per the ARIMS.

l. The contractor shall assist the Government with the compilation, review, processing, and recording of weekly command and staff briefings.

m. The contractor shall assist the Government with the compilation of package data from dental records, Medical Protection System, and Post Deployment Health.

5.1.6. Directorate of Training (DOT) MI Library and Military Intelligence Service Historic Learning Center (MISHLC).

• National Agency Check with Local Agency and Credit Checks (NACLC) prior to employment

It is crucial for all MI students and faculty at USAICoE to have sufficient access to information technology and open source resources to support their education and research requirements for their mission. As a result the MI Library and MISHLC provide a variety of resources, including Interlink, the Open Source Center, The Virtual Footlocker and the USAICoE IKN. The Contractor shall support the MI Library and MISHLC seven days a week. Both are closed for Federal Holidays. The contractor shall comply with policies and regulations IAW TR 350-70, USAICoE Reg. 350-70, all applicable Training and Doctrine Command (TRADOC) Pamphlets, and all relevant emerging and approved doctrine. Additionally, the contractor shall provide support which includes, but not limited to, as follows:

a. Support MI Library and MISHLC operations and customer service to include supporting the research and educational needs of all instructors and students during scheduled hours of operation.

b. Assist with the execution of library rules, procedures and operations related to one or more library functions such as those used to maintain the collection, locate information, process library materials, or assist clientele with routine inquiries.

c. Asist library clients with research inquiries across multiple disciplines. For example, assist clients with HUMINT, SIGINT, GEOINT, OSINT, (etc) inquiries.

d. Conduct circulation and member services for the MI Library.

e. Maintain the MI Library's collection. All shelving shall be IAW Library of

Congress Cataloging System (LCCS) Standards.

f. Provide reference services for USAICoE students and Cadre. Provide research assistance and recommendations to USAICoE course managers.

g. Educate users about library services and products, including but not limited to military sites and commercial databases, i.e., Interlink; Information Handling Services (IHS) Jane’s; Open Source Center; Army Knowledge Online (AKO); or EBSCO, and the Online Public Access Catalog (OPAC).

h. Provide library technical services for, but not limited to, cataloging, interlibrary loan, shelving of books using the LCCS, and content resource management for the MI Library.

i. Support research and provide training on MI history to individuals and scheduled classes.

j. Coordinate daily functions of the MISHLC with the MISHLC Staff and USAICoE faculty.

k. Plan, implement, assess and make recommendations to the Government maintainer of the MISHLC website and social media sites and assist MISHLC staff in maintenance and updates existing displays.

5.1.7. Administrative Support for 111th BDE S-2 Staff Security Officers.

The contractor shall assist the 111th MI BDE, and 304th, 305th, and 309th MI Battalion (BN) S-2 Staff Security Officers in support of the Personnel Security Program (PERSEC). The contractor shall provide the following BDE/BN S-2 support services, which include, but not limited to, as follows:

a. Administer clearance verification and processing of Department of the Army Civilian (DAC), and Military;

b. Support JPAS clearance verification processing for security clearances for students, active duty military, government employees and contractors.

c. Process security packets (SF 86) through Personnel Security Investigations- Center of Excellence (PSI-CoE) for civilian and military personnel IAW DAMI- CDS, memorandum 2010;

d. Assist with the input and tracking of security related information into Joint Personnel Adjudication System (JPAS) and the USAICoE G-2’s PERSEC web based application accessible through Intelligence Knowledge Online (IKN).

e. Utilize and input security related information into Joint Personnel Adjudication System (JPAS) and the USAICoE G-2’s PERSEC web-based application and assist with JPAS security clearances for active duty military, DACs, and contractors.

f. Review BN assignment rosters to ensure all personnel are in-processed into JPAS, USAICoE G-2, and the BDE S-2.

g. Assist with assessing and resolving suspensions, eligibility changes, incident updates, and messages from JPAS and from the Central Adjudicative Facility (CAF) Portal IAW DAMI-CD memo for the implementation of Consolidate Clearance Facility (CCF) dated Jan 10 2011.

h. Initiate Courier Orders for review and approval by the BN S-2 Officer in Charge.

i. Initiate in- and out-processing of students, active duty military, DACs, and contractors. Submit Compelling Needs memorandums and Sensitive Compartmented Information (SCI) Billet Nomination for review and approval to the Special Security Office (SSO).

j. Monitor and schedule appointments with the SSO.

k. Prepare, update, and brief training, command and staff slides.

l. Review and route Reports of Unfavorable Information utilizing the DA Form 5248-R. Serve as alternate key inventory point of contact (POC) IAW AR 190- 51.

m. Assist as alternate point of contact for control of the S2 personnel records repository. Answer phone calls from Post Security to assist with their continuing security requirements and requests.

n. Schedule and track annual security training status to include Continuing Security Assurance Program (CSAP).

5.1.8. Administrative Support for 111th MI BDE S-1.

The contractor shall provide 111th MI BDE S-1 support services to include, but not limited to, as follows:

Prepare, process, and monitor recommendations for awards and promotions, ceremonies; and, arrange for reduction and removal boards for Soldiers on local promotion standing lists.

a. Prepare and monitor the status of requests for reductions, transfers, and discharges.

b. Assist with Deployment for Training packet preparation and processing.

c. Prepare and process Government-approved leaves and permissive Temporary

Duty (TDY) requests.

d. Support the overall mission, functions, organization, programs, objectives, procedures, and their relationship to military and civilian personnel/human resources and administrative support for the Battalion

e. Support the execution of personnel regulations, policies and procedures covering a range of personnel actions to include awards, evaluations, promotions, separations, etc.

f. Provide input to and update the database of personnel actions, personnel processing, training, reassignments, personnel accounting and strength management, transition processing, meal cards, and unit administration.

g. Input and control data. The contractor shall read, interpret, and reconcile generated reports pertinent to unit level. The contractor shall also determine reportable changes, category, duty status codes, and other documentation required for transactions. For example TDY status, leave status, AWOL etc.

IAW AR 600-8-6.

h. Assist with the maintenance of the monthly manpower review report for military, DACs, and contractor personnel to TDA.

i. Review, verify, and maintain personnel strength reports (daily, weekly and monthly.

j. Prepare military and non-military correspondence in draft and final copy.

k. Prepare and maintain functional files per the ARIMS.

l. Assist with the Sergeant Audie Murphy Board.

m. Compile and review weekly command and staff briefings.

n. Compile package data from dental records, Medical Protection System, and

Post Deployment Health.

5.1.9. Directorate of Doctrine & Intelligence Systems Training (DDIST) Admin Support.

•TOP SECRET Clearance with CI Polygraph prior to employment.

DDIST consists of the Headquarters, Tactical Fusion Division (Div) Tactical Sensor Div, and the Tactical Collection and Reporting Div.

The contractor shall support a wide range of tasks in the form of technical input to lifecycle acquisition, acquisition strategy for training products, process in support of Training Development for Army Modernization Training (IAW with AR 350-1 and TR 350-70) and coordination. Additionally, the contractor shall provide services which include, but are not limited to, as follows:

a. Establish and maintain office files, create business cards, and documents required to support DDIST recognition programs (DDIST Cert, etc.).

b. Support the effective and efficient processing of actions in Defense Travel Systems (DTS) as a Defense Travel Administrator (DTA)

c. Research and identify all office supplies, printing and support related materials required to support DDIST.

d. Be DDIST’s Organization Defense Travel Administrator (DTA) IAW https://dtsproweb.defensetravel.osd.mil/wl/site/index.jsp, Joint Travel Regulation (JTR), Joint Federal Travel Regulation (JFTR), FH Local Business Rules, Army Business Rules for Defense Travel System (ABRDTS), Department of Defense (DoD) Financial Management Regulation (FMR), and Government Accountability Office (GOA) Internal Control Management & Evaluation Tools.

e. Manages data entry for new and termed personnel in the DDIST database;

assist with new personnel in-processing and personnel out-processing.

f. Support administrative tasks associated with the tracking of Government Vehicle usage and reporting. Report mileage for government vehicle on a monthly basis, IAW https://drivethru.gsa.gov/fmdtsys/dthome.

g. Review correspondence, training materials and training products for format and accuracy.

h. Support to daily operations including answering phones, managing/conflicting calendars, taking and conveying messages, reviewing administrative documents and ensuring correspondence is IAW AR 25-50.

i. Be proficient in MS Office applications to create, review and print/reproduce Word documents, Power Point presentations, Excel spreadsheets, and manage schedule and appointments in MS OUTLOOK.

https://dtsproweb.defensetravel.osd.mil/wl/site/index.jsp https://drivethru.gsa.gov/fmdtsys/dthome

j. Arrange meetings/office visits for the Director, Deputy, Operations, and Non- Commissioned Officer in Charge (NCOIC), to include managing conference room schedules, and preparing necessary meeting material.

k.