DRAFT_STAF_PWS_TO2.docx

United States Army Training and Doctrine Command (TRADOC) US Army Intelligence Center of Excellence (USAICoE)

Staff Technical Assistance and Functional (STAF) Support Indefinite Delivery Indefinite Quantity (IDIQ) Contract

DRAFT

Fort Huachuca, AZ Performance Work Statement (PWS) US Army ICoE STAF

Task Order (TO) for Administrative, Program Management, and Technical support to United States Army Intelligence Center of Excellence (USAICoE) Requiring Activities (RAs)

20 October, 2019

SECTION 1 GENERAL.

Paragraphs in this Task Order (TO) correspond with the same paragraph number in the STAFS Indefinite Delivery Indefinite Quantity (IDIQ) Performance Work Statement (PWS). The IDIQ PWS will be referred to as the Basic PWS in this document. Only additional or revised requirements are identified in this TO PWS. As a result, this PWS paragraph numbering may appear out of sequence or some paragraphs skipped, this is only because there are no changes from the STAFS Base PWS requirements.

1.1. Organization Mission/Background.

1.1.1. The Army’s premier intelligence training institution is the US Army Intelligence Center of Excellence (USAICoE), located at Fort Huachuca (FH), Arizona. USAICoE’s primary mission is to provide comprehensive education, training and training support for US military, foreign military, and civilian personnel for intelligence-related military occupational specialties, additional skill identifiers, and professional development. This mission is realized through the execution of classroom-based instruction, field training, Mobile Training Teams (MTTs), and internet-based distance learning applications and programs. USAICoE is composed of a variety of Requiring Activity (RA) organizations whose management staffs have been assigned differing responsibilities associated with the success of this primary mission. FH RAs to be supported under this STAFS TO are as follows; the 111th Military Intelligence (MI) Brigade (BDE), Directorate of Doctrine & Intelligence Systems Training (DDIST), Directorate of Training (DOT), Human Intelligence Training – Joint Center of Excellence (HT-JCOE), Chief Information Officer (CIO) G6, Reserve Forces Office (RFO), Safety Office, Knowledge Management Office (KMO), and the Directorate of Resource Management (DRM).

1.2. Objective/Scope.

The objective of this task order is to acquire the High Level Service Support Functions required to support the administrative, financial, project management, and technical services being performed by the various USAICoE Requiring Activity (RA) management staffs tasked with the duties and responsibilities essential to realizing overarching RA mission goals. The majority of staff support will be executed in a professional office environment, some RAs will require support in outdoor environments. Specific regulations, directives, standard operating procedures (SOP). Required services have been broken down in three High Level Function (HLFs) areas – HLF1 Administrative Support, HLF2 Program Management Support, and HLF3 Technical Support. Scope of services for each HLF should be understood as follows;

· High Level Function 1: Administrative Support STAF Support Contract personnel will perform a wide variety of administrative and clerically-oriented services in support of the management offices to which they are assigned. Anticipated areas of support and assistance duties performed to satisfy Administrative Support requirements will include (but may not necessarily be limited to): managing correspondence, materials preparation, meeting and conference coordination, visitor and guest reception, in/out-processing activities, records management, logistics support, report production, and security activities. Individual task orders will detail specific administrative support requirements.

· High Level Function 2: Program Management Support STAF Support Contract personnel will perform a wide variety of Program Management (PM)-oriented support services in support of the Requiring Activities (RAs) to which they are assigned. Anticipated areas of support and assistance duties performed to satisfy PM support requirements will include (but may be not limited to); policy and procedure development and review, program management plan development and review, program reviews and reporting, contracts management and acquisition support, comprehensive financial/budgetary analysis and reporting, resource management support, quality control, and process improvement recommendations.

· High Level Function 3: Technical Support STAF Support Contract personnel will perform a wide variety of technical oriented services in support of the Information Technology (IT) and other specialized operations of the Requiring Activities (RAs) to which they are assigned. Anticipated areas of support and assistance duties performed to satisfy Technical support requirements will include (but may be not limited to); IT services, database administration and management, configuration management, technical writing activities, and Public Key Infrastructure (PKI) program support.

1.3. Place of Performance.

Primary duty locations will be Ft Huachuca, AZ, and Goodfellow Air Force Base (GAFB), TX. Travel/Temporary Duty (TDY) Travel may be required to Continental United States (CONUS) locations.

Deliverables:

A005 DI-MISC-81943 Trip/Travel Report

1.6. Personnel.

1.6.2. Personnel Experience and Training, Certifications and Licenses.

1.6.2.1. The contractor shall assign only personnel who meet the applicable qualifications and experience requirements identified for this TO under Attachment4. Any substitutions to personnel shall be required to meet the minimum qualifications of the position(s) they are filling prior to performing under this TO.

1.8. Hours of Operation.

1.8.1. Normal Working Hours of Operation.

1.8.1.1. The normal working hours are 0800-1700; the standard, expected work schedule will be an eight hour day, Monday through Friday. However, work schedules may fluctuate according to the needs of the Army, and is subject to change due to schedule changes or equipment availability as stated in individual course schedules.

1.8.2. Other-than-Normal Working Hours of Operation.

1.8.2.1.

In some circumstances (e.g. practical exercises, field training exercises, exercises requiring TDY, the normal working hours may vary. Planned and unplanned situations, to include military exercises, contingency operations, or weather emergencies, may also drive extended hours of operations. When the contractor requires access to a work area during a time that conflicts with a mission requirement [e.g., training area or range during a field exercise, various fields and buildings during a ceremony, rehearsal, or Very Important Person (VIP) visit], the contractor shall schedule the work to minimize the disruption. Such scheduling may require work to be accomplished at times other than normal hours of operation. The contractor shall make available fully qualified personnel to perform services and satisfy requirements outside of normal operating hours. Requests for alternate hours (those that occur before 0800 or after 1700, occurring on days outside of the standard workweek of Monday through Friday, or in excess of eight hours per day but not exceeding 80 hours per pay period) shall be coordinated with the COR at least 10 working days prior. Any alternate hours that take place without a fully approved request will be considered unauthorized by the Government. The contractor shall coordinate with the Government Lead for all class schedules, and shall lock in training and TDY dates and times no later than fifteen (15) days prior to the start of each event. The Contractor will perform the management of hours, and their application to the task will come from the total annual authorized number of hours for each contract employee.

1.8.4. Training Holidays and Block Leave.

1.8.4.1. Contractor services under this contract task order may be required mid-December during the two-week holiday period (block leave) and on "training holidays."

SECTION 3 ACRONYMS.

3.1. Acronyms.

3.1.1. Below are additional acronyms that apply to this Task Order.

A ABRDTS– Army Business Rules for Defense Travel System ACOS– Assistant Chief of Staff ADI – Academy for Defense Intelligence ADOS – Active Duty Operational Support ADSO – Additional Duty Safety Officer AIS – Automated Information System AIT – Advanced Individual Training AKO– Army Knowledge Online AMC – Army Material Command APs – Acquisition Plans APACS– Aircraft Personnel Automated Clearance System APMO – Acquisitions Program Management Office AR – Army Regulation ARNG – Army National Guard ARIMS –Army Records Information Management System ASI– Additional Skill Identifier ASs – Acquisition Strategies ASID – Automated Systems Information Database ATCO – Alternate Test Control Officer ATO – Authorization to Operate ATRRS – Army Training Requirements and Resource System ATTP – Army Tactics, Techniques, and Procedures AUP – Acceptable Use Policy AWOL – Absent Without Leave 2-13th AVN RGT– 2-13th Aviation Regiment

B BDE – Brigade BN - Battalion

C C&A – Certification and Accreditation CAC – Common Access Card CAF – Central Adjudicative Facility CARDs – Cost Analysis Requirements Descriptions CCB – Configuration Control Board CCF – Consolidate Clearance Facility CDRL – Contract Data Requirements List CDSO – Collateral Duty Safety Officer

CHESS– Army Computer Hardware Enterprise Software Solutions CG – Commanding General CIO – Chief Information Officer CLPM – Command Language Program Manager CMQAP – Configuration Management Plan CME – Contractor Man-year Equivalent COAs – Courses of Action CONUS – Continental United States COOL – Credentialing Opportunities On-Line COR – Contracting Officer's Representative CPLM– Command Language Program Managers CPS – Central Processing System CSAP – Continuing Security Assurance Program

D DAC – Department of the Army Civilian DCG – Deputy Commanding General DCIPS – Defense Civilian Intelligence Personnel System DDIST – Directorate of Doctrine & Intelligence Systems Training DFAS – Defense Finance Accounting System DLIFLC – Defense Language Institute Foreign Language Center DHE – Defense Human Intelligence (HUMINT) Enterprise DIV – Division DLI – Defense Language Institute DLPT – Defense Language Proficiency Test DMAFB – Davis-Monthan Air Force Base DMS – Document Management System DoD – Department of Defense DODD – Department of Defense Directives DODI – Department of Defense Instructions DODM – Department of Defense Manuals DOT – Directorate of Training DRM – Directorate of Resource Management DSR – Daily Status Report DT– Developmental Test DTA– Defense Travel Administrator DV– Distinguished Visitors

E EAs – Economic Analyses Email – electronic mail ETA – Enhanced Trusted Agent

F FA – Functional Area FAR – Federal Acquisition Regulation FECA – Federal Employee Compensation Act FH – Fort Huachuca FLIPL – Financial Liability Investigations of Property Loss FMR – Financial Management Regulation FORSCOM – Forces Command

G GAFB – Goodfellow Air Force base GCSS-Army – Global Combat Support System-Army GOA– Government Accountability Office GSA – General Services Administration GSENET – Global Signals Intelligence Enterprise Network

H HAZMAT – Hazardous Material HBSS – Host Based Security System HHC– Headquarters and Headquarters Company HLF – High Level Function HQDA – Headquarters Department of the Army HR – Hand Receipt HT-JCOE – Human Intelligence Training – Joint Center of Excellence HUMINT – Human Intelligence

I IASO – Information Assurance Security Officer IAVA – Information Validation Assessment IAW – In accordance with ICD – Intelligence Community Directives ICoE – US Army Intelligence Center of Excellence ID – Identification IDIQ – Indefinite Delivery, Indefinite Quantity IET – Initial Entry Training IGCE – Independent Government Cost Estimate IHS– Information Handling Services IKN- Intelligence Knowledge Network ILR– Interagency Language Roundtable ILTP- Individual Language Training Plans IMCOM – Installation Management Command IMT – Initial Military Training IOT&E – Initial Operational Test IP– Non-classified Internet Protocol IPT – Integrated Project Team IPRs – In-Process Reviews IS – Information Systems ISP – Information Support Plans IT –Information Technology ITRs – Information Technology Requests IAVA – Information Assurance Vulnerability Alert

J J3 – Operations Directorate JCIDS – Joint Capabilities Integration and Development System JFTR- Joint Federal Travel Regulation JPAS – Joint Personnel Adjudication System JWICS- Joint Worldwide Intelligence Communications System JTR- Joint Travel Regulation

K KO – Contracting Officer KMO – Knowledge Management Office KMN – Knowledge Management Network

L LCCS – Library of Congress Cataloging System LCMPs – Life-cycle Management Plans LPs – Lesson Plans LRA – Local Registration Authority LUT– Limited User Test

M MAR – Material Authorization Request McAfee ePO – McAfee ePolicy Orchestrator MFP – Materiel Fielding Plans MI – Military Intelligence MIFLTC – Military Intelligence Foreign Language Training Center 111th MI BDE– Military Intelligence Brigade MOA – Memorandum of Agreement MON – Memorandums of Notification MOS – Military Occupational Specialty MOU – Memorandum of Understanding MTT – Mobile Training Team

N NCOA – Non-commissioned Officer Academy NCOIC – Non-commissioned Officer In Charge NDA – Non-Disclosure Agreement NET – New Equipment Training NETCOM – Network Enterprise Technology Command NETOPS – Network Operations NGB – National Guard Bureau NIE – Network Integrations Evaluation NIPR – Unclassified but Sensitive Internet Protocol Router NIPRNet – Non-classified Internet Protocol (IP) Router Network NLT – No Later Than

NPE –

NSA – National Security Administration NSS –Network Security Services

O OASS – One Army School System OCONUS – Outside Continental United States ODC – Other Direct Costs OJT – On-the-Job Training OPAC – Online Public Access Catalog OPI– Oral Proficiency Review OSOP – Organizational Standard Operating Procedures OTRR – Operational Test Readiness Review OTRS–T – Operational Test Readiness Statement-Training

P PAT– Process Action Team PBO – Property Book Officer PCO – Procurement Contracting Officer PERSEC – Personnel Security Program PKI –Public Key Infrastructure POAM – Plan of Action and Milestones POC– Point of Contact PM – Program Management PRS – Performance Requirements Summary PSI-CoE – Personnel Security Investigations-Center of Excellence PTO – Personal Time Off PWS – Performance Work Statement

Q QC – Quality Control

R RAs – Requiring Activities RC – Reserve Component RFA – Requests for Action RFO –Reserve Forces Office RFI– Requests for Information RM– Risk Management RMF – Risk Management Framework ROMs – Rough Orders of Magnitude RPS– Requirements Planning System

S

SCOLA –

SCI – Sensitive Compartmented Information SEP – Systems Engineering Plans SIPR – Secret Internet Protocol Router SIPRNet –Secret Internet Protocol Router Network SME – Subject Matter Expert SOCOM – Special Forces Operations Command SOH – Safety and Occupational Health SOO – Statements of Objectives SOP – Standard Operating Procedure SOW - Statements of Work SPT– Standard Process Template SSO – Special Security Office STAF- Staff Technical Assistance and Functional Support Contract (STAF) STIG – System Technical Implementation Guidelines

T TAAP- Training Administration and Assessment Program TASS – The Army School System TCC – The Army’s Culture Center TCO – Telephone Control Officer TDA – Table of Distribution and Authorizations TDID – Training Development Integration Division TDY – Temporary Duty TLTD – Teaching, Learning and Technology Div TMs – Technical Manuals TO – Task Order TOD – Tour of Duty TR – TRADOC Regulation TRADOC – Training and Doctrine Command TRAP – Training Resource Arbitration Panel TTs – Trouble Tickets TTCP – Training Test Certification Plan TTSP – Training Test Support Package

U US – United States USAR – United States Army Reserve USAICoE – US Army Intelligence Center of Excellence USAG – U.S. Army Garrison

V VDD – Version Description Documents VIP – Very Important Person VTC – video teleconference

W WAR – Weekly Activity Report

SECTION 4 GOVERNMENT PROPERTY AND SERVICES.

4.2. Government Facilities.

4.2.1. The following are the Government Provided Facilities for this TO:

Ft. Huachuca

4.2.2. Incidental Administrative Property.

The Government will provide access to office-related Government Property equipment/Information/Software (e.g., computers, desk space with standard office supplies and equipment, network access, Command Access Card (CAC), CAC readers, Army Knowledge Online (AKO) access, Non-classified Internet Protocol (IP) Router Network (NIPRNet), Secret Internet Protocol Router Network (SIPRNet) phone service, database, electrical power, and networked printer capabilities) while working in Government spaces for performance of this PWS. The contractor will have access to information concerning acquisition management, programs, processes, and schedules to facilitate the contractor’s performance of this PWS.

SECTION 5 SPECIFIC REQUIREMENTS

5.0 The following depicts the organization of the specific tasks within this PWS:

5.1. High Level Function 1: Administrative Support

5.1.1 Knowledge Management Office (KMO) Administrative Support

The KMO is the change agent for business processes within USAICoE and is responsible for the administration and content management of the Intelligence Knowledge Network (IKN). The Government requires support in administering a set of scheduled and calendared events associated with KMO operations. Contractor duties will be defined by a cyclically published calendar and will not be subjected to the daily control and supervision of Government personnel. General scope of functional support required by the Government is as follows:

a. Schedule and open phone conference lines.

b. Conduct scheduled inventories of KMO materials to determine inventory level, identify needed supplies, and coordinate their order and delivery.

c. Conduct scheduled facility checks, tracking of work and service orders, hand receipts, and property inspections as stipulated by the KMO calendar.

d. Conduct cyclically scheduled equipment reviews, track trouble ticket progress, and provide scheduled update to Government.

e. Provide assistance to the Government in the scheduling and of KMO calendared events.

f. Catalogue, process, and respond to basic user queries related to the operation of the Knowledge Management Portal and IKN.

g. Prepare formal documentation for review (e.g., sub-hand receipts, memorandums, etc.) as stipulated by published calendar.

5.1.2 CIO G6 Information Technology (IT) Administrative Assistance.

The contractor shall provide USAICoE G6 specialized administrative assistance for IT, hardware, software, system and server installations, inspections, management and In accordance with (IAW) Army Records Information Management System (ARIMS), Army Regulation (AR) 25-400-2, AR 25-2. The Contractor shall provide the following administrative assistance services to include:

a. Provide administrative assistance in documenting new requirements for USAICoE IT. This includes system and network architectures, classrooms, administrative and non-administrative areas, installations, de-installations, mitigations, configurations, updates, and modifications. Submit for government approval Information Technology Requests (ITRs) for new classroom, administrative, IT, hardware, software and system requirements and Trouble Tickets (TTs) for pre-existing IT, hardware, software and system issues for USAICoE end-users and customers.

b. Provide records management support by documenting and maintaining records. This includes, but is not limited to procedures, plans, descriptive documents and best business practices. Records will be retained and disposed of with government approval.

c. Provide technical assistance to identify and document vulnerabilities and risks using the Risk Management Framework (RMF) system and a Plan of Action and Milestones (POAM).

d. Provide IT and computing services for system functions and technical verification and validation assessments, not limited to:

1. Assist in management of system monitoring and system management tools and network architectures.

2. At a minimum on a weekly basis, provide system and network statistical data results of monitoring and auditing, mitigation of system problems, and issues.

e. Monitor system and network architecture for Information Validation Assessment (IAVA) compliancy and implement IAVAs ensuring an approved Authorization to Operate (ATO) is maintained for secure operations IAW but not limited to security regulations, standards, policies and procedures and best practices and all other applicable government documents. The Automated Systems Information Database (ASID) or similar government system shall be used to document and maintain accountability of the current and future system and network architecture.

f. Provide technical validation and verification assessment in executing and monitoring hardware and software changes, expansions, upgrades, and maintenance on the current and future system and network architectures and report recommendations at a minimum on a weekly basis.

g. Serve as the subject matter technical expert and support quality assurance and quality control (QC) oversight of USAICoE business and operational processes.

h. Collaborate with USAICoE G6 to assist in establishing internal technical writing management procedures, processes, and standards to ensure consistency and quality assurance and control.

i. Create, modify, and maintain technical documentation IAW IT regulatory guidance, best business practices, and local policies.

j. Provide records management support by documenting and maintaining records. This includes, but is not limited to procedures, plans, descriptive documents and best business practices. Records will be retained and disposed of with government approval.

5.1.3 CIO G6 Supply Support.

The contractor shall provide specialized supply and logistic knowledge and service support. The contractor shall comply with policies and regulation AR 25-400-2. The contractor is required to obtain automobile driver and forklift licenses. The contractor is required to obtain required Hazardous Material (HAZMAT) and safety training related to supply and warehouse operations. The contractor shall provide the following G6 Support Service support services to include:

a. Assist in executing equipment accountability, tracking, procurement and acquisition, disposition of equipment, and development of supply and logistic documentation, including not but limited to; SOPs, plans, and inventories. Government personnel is responsible for making the final determination on the procurement, acquisition, and disposition of equipment.

b. Submit for government approval ITRs for new classroom, administrative, IT, hardware, software and system requirements and TTs for pre-existing IT, hardware, software and system issues for USAICoE end-users and customers.

c. Provide records management support by documenting and maintaining records. This includes, but not limited to procedures, plans, descriptive documents and best business practices. Records will be retained and disposed of with Government approval.

d. Provide technical assistance in supply management in processing approximately 2,500-3,500 items and equipment on a monthly basis including, but not limited to scheduling, inventorying, delivery, disposal, accountability and tracking.

e. Serve as the subject matter technical expert for logistics and supply quality assurance and QC for the USAICoE G6 for logistics and supplies.

f. Assist in establishing internal supply and logistics management procedures, processes, and standards ensuring quality of service to USAICoE end-users and customers.

g. The ASID or similar government system shall be used to document and maintain accountability of the current and future IT hardware, software, system and network equipment.

h. Create, modify and maintain supply and logistic documentation IAW IT regulatory guidance, best business practices, and local policies.

i. Provide records management support by documenting and maintaining records. This includes, but is not limited to procedures, plans, descriptive documents and best business practices. Records will be retained and disposed of with government approval.

5.1.4 Headquarters and Headquarters Company (HHC) Logistics Support

The contractor shall provide administrative assistance to the Government in support of calendared events and property inventory for the HHC Logistics Office.

a. Contractor shall assist the Government in the scheduling and coordination of General Services Administration (GSA) vehicle issues. This will include supporting the coordination of scheduled services and fleet availability, resolution and processing of accident and property loss documentation, as well as the daily actioning and closing out of logs.

b. Conduct scheduled inventories of HHC materials to determine inventory level, identify needed supplies, and coordinate their order and delivery.

c. Coordinate the pick-up and turn-in of customer-requested supplies and/or Government equipment and prepare institutional paperwork.

d. Conduct scheduled, cyclical reviews of hand receipt (HR) modifications through the use of the Global Combat Support System-Army (GCSS-Army) and prepare/submit status reports. The contractor shall also deconflict reports and records with the Government Property Book Officer (PBO), as well as the respective directorates, sections, and hand receipt holders.

e. The contractor shall assist the Government with the processing and/or execution of scheduled issue and turn-in documents as well as the pick-up and drop-off of equipment.

f. The contractor shall provide administrative support to the Government in the in the coordination, scheduling, and processing of supply requisitions and turn-over of lifecycle equipment.

5.1.5 HHC Human Resources Support:

The contractor shall provide administrative assistance to the Government in support of calendared events for the HHC Human Resources Office, to include:

a. The contractor shall provide administrative support in the preparation, processing, and monitoring of scheduled award and promotion ceremonies to include deconflicting and/or otherwise processing reduction and removal board data actions for Soldiers on local promotion standing lists.

b. Prepare and monitor the status of requests for reductions, transfers, and discharges.

c. The contractor shall provide administrative support in the preparation and processing of scheduled Deployment for Training packets.

d. The contractor shall provide administrative support in the preparation and processing of scheduled, Government-approved leaves and permissive TDY requests.

e. The contractor shall provide administrative support for the review, assessment, sustainment, and updating of the database for personnel actions, personnel processing, training, reassignments, personnel accounting and strength management, transition processing, meal cards, and unit administration.

f. The contractor shall provide administrative support for all input and control data relative to the review and reconciliation of generated reports pertinent to the unit. This will require the contractor to document reportable changes, category, duty status codes, and other documentation required for transactions (for example TDY status, leave status, Absent Without Leave (AWOL), etc. IAW AR 600-8-6).

g. The contractor shall provide administrative support for the maintenance of the monthly manpower review report for military, Department of the Army Civilian (DACs), and contractor personnel to Table of Distribution and Authorizations (TDA).

h. The contractor shall provide administrative support for the review, verification, and maintenance of personnel strength reports (daily, weekly and monthly).

i. The contractor assist the Government in the preparation and maintenance of functional files per the ARIMS.

j. The contractor shall assist the Government with the processing, distribution, and recording of all documentation and/or products associated with the Sergeant Audie Murphy Board.

k. The contractor shall assist the Government with the compilation, review, processing, and recording of weekly command and staff briefings.

l. The contractor shall assist the Government with the compilation of package data from dental records, Medical Protection System, and Post Deployment Health.

5.1.6 Directorate of Training (DOT) MI Library and Military Intelligence Service Historic Learning Center (MISHLC):

It is crucial for all MI students and faculty at USAICoE to have sufficient access to information technology and open source resources to support their education and research requirements for their mission. As a result the MI Library and MISHLC provide a variety of resources, including Interlink, the Open Source Center, The Virtual Footlocker and the USAICoE IKN. The Contractor shall support the MI Library and MISHLC seven days a week. Both are closed for Federal Holidays. The contractor shall comply with policies and regulations IAW TR 350-70, USAICoE Reg. 350-70, all applicable Training and Doctrine Command (TRADOC) Pamphlets, and all relevant emerging and approved doctrine. Additionally, the contractor shall:

1. Support MI Library and MISHLC operations and customer service to include supporting the research and educational needs of all instructors and students during scheduled hours of operation.

1. Conduct circulation and member services for the MI Library.

1. Maintain the MI Library's collection. All shelving shall be IAW Library of Congress Cataloging System (LCCS) Standards.

1. Provide reference services for USAICoE students and Cadre. Provide research assistance and recommendations to USAICoE course managers.

1. Educate users about library services and products, including but not limited to military sites and commercial databases, i.e., Interlink; Information Handling Services (IHS) Jane’s; Open Source Center; Army Knowledge Online (AKO); or EBSCO, and the Online Public Access Catalog (OPAC).

1. Provide library technical services for, but not limited to, cataloging, interlibrary loan, shelving of books using the LCCS, and content resource management for the MI Library.

1. Support research and provide training on MI history to individuals and scheduled classes.

1. Coordinate daily functions of the MISHLC with the MISHLC Staff and USAICoE faculty.

1. Plan, implement, assess and make recommendations to the Government maintainer of the MISHLC website and social media sites and assist MISHLC staff in maintenance and updates existing displays.

5.1.7 Administrative Support for 111th BDE S-2 Staff Security Officers

The contractor shall assist the 111th MI BDE, and 304th, 305th, and 309th MI Battalion (BN) S-2 Staff Security Officers in support of the Personnel Security Program (PERSEC). The contractor shall provide the following BDE/BN S-2 support services:

1. Administer clearance verification and processing of Department of the Army Civilian (DAC), and Military;

1. Process security packets (SF 86) through Personnel Security Investigations-Center of Excellence (PSI-CoE) for civilian and military personnel IAW DAMI-CDS, memorandum 2010;

1. Utilize and input security related information into Joint Personnel Adjudication System (JPAS) and the USAICoE G-2’s PERSEC web-based application and assist with JPAS security clearances for active duty military, DACs, and contractors.

1. Review BN assignment rosters to ensure all personnel are in-processed into JPAS, USAICoE G-2, and the BDE S-2.

1. Assist with assessing and resolving suspensions, eligibility changes, incident updates, and messages from JPAS and from the Central Adjudicative Facility (CAF) Portal IAW DAMI-CD memo for the implementation of Consolidate Clearance Facility (CCF) dated Jan 10 2011.

1. Initiate Courier Orders for review and approval by the BN S-2 Officer in Charge.

1. Initiate in- and out-processing of students, active duty military, DACs, and contractors. Submit Compelling Needs memorandums and Sensitive Compartmented Information (SCI) Billet Nomination for review and approval to the Special Security Office (SSO).

1. Monitor and schedule appointments with the SSO.

1. Prepare, update, and brief training, command and staff slides.

1. Review and route Reports of Unfavorable Information utilizing the DA Form 5248-R. Serve as alternate key inventory point of contact (POC) IAW AR 190-51.

1. Assist as alternate point of contact for control of the S2 personnel records repository. Answer phone calls from Post Security to assist with their continuing security requirements and requests.

1. Schedule and track annual security training status to include Continuing Security Assurance Program (CSAP).

5.1.8 Administrative Support for 111th MI BDE S-1

The contractor shall provide 111th MI BDE S-1 support services to include:

1. Prepare, process, and monitor recommendations for awards and promotions, ceremonies; and, arrange for reduction and removal boards for Soldiers on local promotion standing lists.

1. Prepare and monitor the status of requests for reductions, transfers, and discharges.

1. Assist with Deployment for Training packet preparation and processing.

1. Prepare and process Government-approved leaves and permissive Temporary Duty (TDY) requests.

1. Provide input to and update the database of personnel actions, personnel processing, training, reassignments, personnel accounting and strength management, transition processing, meal cards, and unit administration.

1. Input and control data. The contractor shall read, interpret, and reconcile generated reports pertinent to unit level. The contractor shall also determine reportable changes, category, duty status codes, and other documentation required for transactions. For example TDY status, leave status, AWOL etc. IAW AR 600-8-6.

1. Assist with the maintenance of the monthly manpower review report for military, DACs, and contractor personnel to TDA.

1. Review, verify, and maintain personnel strength reports (daily, weekly and monthly.

1. Prepare military and non-military correspondence in draft and final copy.

1. Prepare and maintain functional files per the ARIMS.

1. Assist with the Sergeant Audie Murphy Board.

1. Compile and review weekly command and staff briefings.

1. Compile package data from dental records, Medical Protection System, and Post Deployment Health.

5.1.9 Directorate of Doctrine & Intelligence Systems Training (DDIST) Admin Support

DDIST consists of the Headquarters, Tactical Fusion Division (Div) Tactical Sensor Div, and the Tactical Collection and Reporting Div. The contractor shall support a wide range of tasks in the form of technical input to lifecycle acquisition, acquisition strategy for training products, process in support of Training Development for Army Modernization Training (IAW with AR 350-1 and TR 350-70) and coordination. Additionally, the contractor shall:

1. Establish and maintain office files, create business cards, and documents required to support DDIST recognition programs (DDIST Cert, etc.).

1. Research and identify all office supplies, printing and support related materials required to support DDIST.

1. Be DDIST’s Organization Defense Travel Administrator (DTA) IAW https://dtsproweb.defensetravel.osd.mil/wl/site/index.jsp, Joint Travel Regulation (JTR), Joint Federal Travel Regulation (JFTR), FH Local Business Rules, Army Business Rules for Defense Travel System (ABRDTS), Department of Defense (DoD) Financial Management Regulation (FMR), and Government Accountability Office (GOA) Internal Control Management & Evaluation Tools.

1. Manages data entry for new and termed personnel in the DDIST database; assist with new personnel in-processing and personnel out-processing.

1. Support administrative tasks associated with the tracking of Government Vehicle usage and reporting. Report mileage for government vehicle on a monthly basis, IAW https://drivethru.fas.gsa.gov/drivethru/drivethru/.

1. Review correspondence, training materials and training products for format and accuracy.

1. Support to daily operations including answering phones, managing/conflicting calendars, taking and conveying messages, reviewing administrative documents and ensuring correspondence is IAW AR 25-50.

1. Be proficient in MS Office applications to create, review and print/reproduce Word documents, Power Point presentations, Excel spreadsheets, and manage schedule and appointments in MS OUTLOOK.

1. Arrange meetings/office visits for the Director, Deputy, Operations, and Non-Commissioned Officer in Charge (NCOIC), to include managing conference room schedules, and preparing necessary meeting material.

1. Receive impromptu and official visitors, including foreign visitors, and facilitate their visits by directing them to the most appropriate staff member based on the purpose of the visit.

5.1.10 DDIST Field Service Support.

This effort involves activities associated with a wide range of services to support requirements for computer technology and information assurance. The contractor shall perform a variety of actions and activities in support of the computer technology and Information Assurance Security Officer (IASO) support which is integrally related to DDIST training and training development mission. The contractor shall provide Technology and IASO support approximately 135 personnel assigned to the organization. The contractor shall comply with policies and regulations IAW AR 25-2 and 710-2, DA 3161 and 3938, DA PAM 710-2-1, DD 2875, Army Acceptable Use Policy (AUP), and DoD 8570. Additionally, the contractor shall:

1. Create/maintain sub-hand receipts for technology device turn-in and pick-up on behalf of the government hand receipt holder.

1. Create/maintain workforce data calls for computer, printer, blackberry and other technology devices.

1. Create, updated and provide input to the development of, and maintain the DDIST database, SharePoint calendar, TDY tracker, website, and Document Management System (DMS) IAW https://army.deps.mil/Army/CMDS/ICoE_Other/CDID/DDIST/default.aspx.

1. Create and submit work orders/trouble tickets for computers, telephones, technology devices and documentation for NIPR, SIPR, Joint Worldwide Intelligence Communications System (JWICS) and Global Signals Intelligence Enterprise Network (GSENET) accounts and other mission support materials.

1. Provide support as the Telephone Control Officer (TCO).

1. Maintains DDIST database personnel verification for compliance of training requirements.

1. Create, submit and track ITR.

1. Serve as the subject matter technical expert for quality assurance and QC within the business and operational processes of the Network Operations (NETOPS) and USAICoE CIO/G6 for Cyber Security, Information Assurance and Data Governance.

1. Work effectively with, and coordinate with NETOPS and USAICoE CIO/G6 on a daily basis.

1. Provide technology and computing services help desk functions within DDIST, in order to support end users for computers, video teleconference (VTC) and telephone.

1. Provide recommendations, in regards to help desk and management products.

5.1.11 RFO Executive and Student Administrative Support.

The contractor shall:

1. Analyze internal office workflow and assist the government in establishing procedures to improve effectiveness and efficiency of operations.

1. Manage the operational schedule of the Deputy Commanding General, ICOE and Assistant Chiefs Staff for the Army Reserve and National Guard which includes: forecasting commitments, de-conflicting problems, and projecting appointments from historically recurring requirements.

1. Manage automated calendars to schedule, de-conflict, and prioritize appointments.

1. Review correspondence in final format for signature by DCG USAICoE and Assistant Chief of Staff (ACOS’s) United States Army Reserve (USAR) and Army National Guard (ARNG).

1. Perform duties as the Non-DTS Entry Agent inputting and digitally signing trip requests and claims for reimbursement in DTS on behalf of travelers who do not have reasonable access to DTS. These responsibilities include: receipt of manually prepared and signed paper vouchers (DD 1351-2) with all receipts from the traveler; upload and attach manually prepared DD 1351-2 with receipts to the DTS Voucher; and sign vouchers for other travelers by selecting T-ENTERED stamp instead of SIGNED stamp for document status lists.

1. Conduct and routinely provide RFO leadership with research and analysis on a wide range of subjects. This includes preparation of reports or presentations summarizing and incorporating findings and conclusions using the Army Training Requirements and Resource System (ATRRS) to access, extract, and analyze student data in order to build reports of training numbers and courses. It also includes creating, loading, and maintenance of data groups to include student load, drop-out rates, and no-shows.

1. Routinely, track and report assigned RFO personnel using the Daily Status Report (DSR) system to 1st Platoon, HHC, and USAICoE.

1. Prepare and produce materials and hand-outs, using input from RFO leadership, for meetings and conferences prepare draft materials and hand-outs within 2 business days prior to scheduled meeting or conference. Upon request, take and produce notes for meetings with: DCG USAICoE; Very Important Person (VIPs) and DVs; Routine RFO Staff Meetings; and FHAZ ARNG and USAR personnel meetings.

1. Assist Government personnel by attending all In-Processing briefings that include Reserve Component Soldiers, in order to collect Soldier orders and input to RFO database within three business days.

1. Calendar VIP visits to the RFO on the RFO Senior Advisor’s schedules NLT two weeks prior to event or upon notification of a visit by a distinguished visitor.

1. Coordinate with the appropriate personnel for all IT-related issues. Submit all work orders to include Automated Information Systems (AIS), government cellphone, and telephone issues within one business day.

5.1.12 RFO Strength Management.

1. Provide support and coordination with HQDA, TRADOC, US Army Forces Command (FORSCOM), US Army Reserve Command (USARC), National Guard Bureau (NGB) and USAICoE headquarters and subordinate units, as it relates to Reserve Component (RC) MI training and force development.

1. Keep the USAICoE strength manager, senior RFO advisors and DCG, USAICoE up to date on status of all RC position vacancies and training requirements.

1. Coordinate with USAICoE Strength Manager and G3 to assist in ensuring vacant TDA positions are filled. In order to meet mission requirements, the contractor must maintain familiarity with installation operations, training plans and orders, to include RC TDAs, Training Requirements Arbitration Panels (TRAPS), and Training Base Expansions for the RC MI force.

1. Coordinate with units or individuals to ensure orders are initiated in support of mobilization of RC MI Soldiers. Utilize Tour of Duty (ToD) (website/system) https://mobcop.army.mil/ to track Soldier request for Active Duty Operational Support (ADOS) orders, monitoring of status and publication of orders.

1. Review publications, regulations, and directives, to identify changes that affect mobilization. On a monthly basis, advise RFO leadership on identified changes.

1. Maintain suspense files on all required correspondence and action documents as it relates to ADOS submissions, and follow-up to ensure a timely reply or action.

1. On a weekly basis, must track mobilization packets that require SIPR access.

1. Establish and maintain mobilization files, to include revising and disposing of files.

1. Provide guidance concerning training requirements for USAR MI units training at FH; including but not limited to coordinating training plans and execution in preparation of mobilization.

1. Attend meetings, with RFO Senior Advisors, as related to One Army School System (OASS) and RC MI training, and advise RFO leadership on RC MI equities.

1. Routinely review USAICOE G3 tasking system in Intelligence Knowledge Network (IKN) in order to identify new task requirement and notify RFO leadership of the task and suspense including: IKN acknowledgement of tasks within 72 hours; and final submission of task requirements within the suspense period.

5.1.13 HT-JCOE J-1 Administrative Support.

The contractor shall provide administrative support via NIPRNET, SIPRNET, and JWICS, to include coordinating with other offices and commands, to the HT-JCoE J-1.

1. Perform a variety of routine administrative tasks in such functional areas as maintaining official records IAW Army Records Information Management System (ARIMS), reconciling information, managing correspondence (USAICoE Correspondence and Staffing OSOP), and coordinating with other offices and commands..

1. Responsible for managing and updating the J1 Personnel Control Document weekly. This document is a MS Excel file on NIPR and SIPR. Information is gathered, collected, recorded, tracked and verified using multiple sources to maintain a centralized manpower and training database.

1. Bi-Annually compile and generate reports, statistics, timelines, tables, graphs, correspondence and presentations IAW Defense Civilian Intelligence Personnel System (DCIPS) Policy to support the performance management cycle of the civilian workforce.

1. Assists in coordinating HT-JCOEs quarterly New Comer orientation briefings with the J-Staff leads. Assists the J1 weekly in leading the in processing of all new personnel civilian, military and contractors IAW HT-JCOE in processing checklist.

1. Assists the J1 with coordinating all Outside Continental United States (OCONUS) travel for military and civilian workforce... The coordination includes establishing Aircraft Personnel Automated Clearance System (APACS) account to pass the theater clearances; track mandatory country specific training requirements; coordinates for official passports; submits Defense Finance Accounting System (DFAS) paperwork for pay entitlements. IAW HT-JCOE OCONUS Travel OSOP.

1. Assists with reviewing bi-weekly time and attendance records for the J1s approval and then processes the approved paperwork for payment IAW Army Readiness programs.

5.1.14 HT-JCOE J-2 Administrative Support.

The contractor shall provide administrative personnel, physical, information support, and briefs to the HT-JCOE J-2 IAW the HT-JCOE Security Organizational Standard Operating Procedures (OSOP) as applicable. The contractors will work out of HT-JCOEs FH facility, but will be required to provide support at HT-JCOEs Davis Monthan Air Force Base (DMAFB) facility multiple times during the month. Government transportation will be provided to drive to DMAFB and return on the same day. This support includes assisting the HT-JCOE Security Manager with the following:

a. Support to Cadre and Students at both FH and DMAFB facilities. On the days the contractor is required to support operations at DMAFB, the Government will provide transportation by means of a GSA vehicle for all travel back and forth same day from Tucson;

b. Maintenance of approximately 300 security clearances;

c. Verification of eligibility and badging all personnel for approximately 300 cadre and 5,000 students, annually;

d. Conduct in-processing and out-processing procedures to include all HT-JCOE courses (approximately 25 course iterations a year);

e. Assist applicants with preparations for periodic security clearance reviews by providing advice on how to complete the SF 86 and what to expect during the process;

f. Provide input for regulatory compliance, physical security inspections, and other evaluation programs to assess and safeguard HT-JCOE compounds and campuses IAW Army and Air Force regulations. Provide recommendations for improvement to existing physical security programs and procedures;

g. Assist with key…