Attachment0009.pdf

Performance Requirement Summary (PRS) Program: Afghan National Maintenance Strategy

Solicitation: W56HZV-15-R-0139 Attachment #: 0009

Statements Standards/AQLs Incentive/Remedy

3.1 Training and

Mentoring

a) Develop and provide training and mentoring to the ANDSF at the locations identified in Attachment 0002 and per the ANDSF personnel density projections by location as described in Attachment 0003.

b) Each national and regional work site maintains an annual average operational readiness rate (reference calculation in

Glossary definition of OR) above the numbers in the table below for the life of the contract or at transition.

MOD

Materiel STD AQL

Mobile Strike

Force Vehicle

(MSFV)

90% 70%

Mine Resistance

Ambush Protected

(MRAP)

90% 70%

MRAP Recovery

Vehicle (MRV) 90% 70%

High Mobility

Multipurpose

Wheeled Vehicle

(HMMWV) M1151

(Minus

Ambulance)

80% 70%

High Mobility

Multipurpose

Wheeled Vehicle

90% 70%

b) Incentive Achievement of annual average Operational Readiness (OR) AQLs to support Annual Incentive Fee determination.

UNCLASSIFIED

DISTRIBUTION A: Approved for public release, distribution is unlimited

(HMMWV) M1152

(Ambulance)

Fuel (Petroleum, Oils, and

Lubricants (POL))

Tanker

80% 70%

Medium Tactical

Vehicle (MTV)

Recovery Vehicle

85% 70%

Wrecker 8T W /

Boom 85% 70%

Flatbed Wrecker 80% 70%

Remaining

Wheeled Vehicles 80% 60%

Mine Rollers 80% 70%

Remaining Ground

Equipment 80% 60%

MOI

Materiel STD AQL

High Mobility

Multipurpose

Wheeled Vehicle

(HMMWV) M1151

(Minus

Ambulance)

80% 70%

High Mobility

Multipurpose

Wheeled Vehicle

(HMMWV) M1152

(Ambulance)

90% 70%

Fuel (Petroleum, Oils, and

Lubricants (POL))

Tanker

80% 70%

Medium Tactical

Vehicle (MTV)

Recovery Vehicle

85% 70%

Wrecker 8T W /

Boom 85% 70%

Flatbed Wrecker 80% 70%

Light Tactical

Vehicle (LTV) 80% 70%

Remaining

Wheeled Vehicles 70% 60%

Ground Equipment 80% 60%

3.1.1

Maintenance

Education Teams

(MET)

Provide training and mentoring at the maintenance management and maintainer levels (as described in Attachment 0003).

3.1.1.1

Management

Training and

Mentoring

a) Maintenance Management

Training and Mentoring conducted

IAW 3.1.1.1

b) All Trainer/Mentors meet the minimum experience requirements per 3.1.1.1.

Five years senior level maintenance management experience maintaining commercial, non-standard and standard NATO military vehicles, ground equipment respectively

One year of mentoring experience

b) Remedy:

Replacement of unqualified contactor personnel at no additional cost to the Government

3.1.1.2

Training

a) Maintenance Training conducted IAW 3.1.1.2

b) All Trainer personnel meet the minimum experience requirements per 3.1.1.2.

b) Remedy:

Replacement of unqualified contactor personnel at no

Five years of experience maintaining commercial, non-standard and standard NATO military vehicles and ground equipment.

3.1.1.2.1

Mobile Maintenance

Training (MMT)

a) Mobile maintenance training conducted at the organizational levels listed in Attachment 0020

IAW with 3.1.1.2.1

b) All trainer personnel have a minimum of five years of experience maintaining commercial, non-standard and standard NATO military vehicles and ground equipment

b) Remedy:

Replacement of unqualified contactor personnel at no

3.1.2

Supply Chain

STD: Starting at FOC and continuing throughout the period of performance, ANDSF supply system to be 100% accurate when compared to physical inventories for Class IX parts.

AQL: Starting at FOC and continuing throughout the period of performance, 95% accuracy.

b) Incentive Achievement of Accuracy AQLs to support Annual Incentive Fee determination.

3.1.2.1.

Supply Chain

Training and

Mentoring

a) Supply Chain Management

Training and Mentoring conducted

IAW 3.1.2.1.

b) All Trainer/Mentors meet the minimum experience requirements per 3.1.2.1.

Five years of experience in maintenance supply support

Two years of experience in property accountability

One year of experience in maintenance supply mentoring

b) Remedy:

Replacement of unqualified contactor personnel at no

3.1.2.2.

Supply Support

Mentoring

a) Supply Support Training and

Mentoring conducted IAW 3.1.2.2.

b) All Trainer/Mentors meet the

b) Remedy:

Replacement of unqualified contactor personnel at no minimum experience requirements per 3.1.2.2.

Three years of experience in maintenance supply support

One year of experience in property accountability additional cost to the

3.1.2.3.

Warehouse Supply

Chain Management

a) Warehouse Supply Chain

Management Training and

Mentoring conducted IAW 3.1.2.3.

b) All Trainer/Mentors meet the minimum experience requirements per 3.1.2.3.

Five years of experience in warehouse supply support

Two years of experience in property accountability

One year of experience in warehouse supply chain management mentoring.

b) Remedy:

Replacement of unqualified contactor personnel at no additional cost to the

3.1.2.4.

Warehouse Supply

Mentoring

a) Warehouse Supply Training and Mentoring conducted IAW

3.1.2.4.

b) All Trainer/Mentors have a minimum of three years of experience in warehouse supply support.

b) Remedy:

Replacement of unqualified contactor personnel at no additional cost to the

3.1.2.5

Mobile Supply Support and Warehouse Supply Support Training

a) Mobile Supply Support/

Warehouse Supply Support training conducted at the organizational levels listed in

Attachment 0020 IAW 3.1.2.5

b) All Trainer/Mentors meet the minimum experience requirements per 3.1.2.5.

Three years of experience in maintenance supply support

b) Remedy:

Replacement of unqualified contactor personnel at no

One year of experience in property accountability.

3.1.3.

Quality Control

a) Quality Control Training conducted IAW 3.1.3.

b) All Trainers meet the minimum experience requirements per

3.1.3.

Three years of experience maintaining commercial non-standard and standard NATO military vehicles and ground equipment

Two years of experience in

QC in a maintenance operation or facility

b) Remedy:

Replacement of unqualified contactor personnel at no additional cost to the

3.2.1

Vehicle and Ground Equipment Maintenance Support

a) Technical Inspections and maintenance support for vehicles and ground equipment.

b) Preventative repairs IAW 3.2.1

c) Use of ANDSF manual and

CORE-VMS to record all maintenance actions

3.2.1.1

Scheduled and Unscheduled Maintenance

a) Scheduled and unscheduled

Maintenance in IAW 3.2.1.1.

b) All personnel meet the minimum experience requirements per 3.2.1.1.

Quality Control (QC):

Three years of experience in the maintenance vehicles and ground equipment; and two years of experience in QC

Welders: Welding certification (American Welding Society (AWS), Canadian Standard Association (CSA) or

b) Remedy:

Replacement of unqualified contactor personnel at no

European Committee for Standardization (CEN))

Welding Inspectors: Five years of welding experience; and Welding

Inspector Certification

(Certified Welding

Inspector (CWI) (U.S or

Canadian), United

Kingdom Welding Institute

(CSWIP) or British Institute

PCN level 2.

c) MOD:

STD: Complete 50% of the maintenance work orders in the base year, 30% of maintenance work orders in option year one (1), 20% of maintenance work orders in option year two (2), 10% of maintenance work orders in option year three (3) and 0% of maintenance work orders in option year four (4).

AQL: Complete 50% of the maintenance work orders in the base year, 30% of maintenance work orders in option year one (1), 20% of maintenance work orders in option year two (2), 10% of maintenance work orders in option year three (3) and 0% of maintenance work orders in option year four (4).

MOI:

STD: Complete 95% of the maintenance work orders in the base year, 75% of maintenance work orders in option year one (1), 55% of maintenance work orders in option year two (2), 35% of

c) Incentive Achievement of Maintenance Work Order Completion Percentage AQLs to support Annual Incentive Fee determination maintenance work orders in option year three (3) and 15% of maintenance work orders in option year four (4).

AQL: Complete 95% of the maintenance work orders in the base year, 75% of maintenance work orders in option year one (1), 55% of maintenance work orders in option year two (2), 35% of maintenance work orders in option year three (3) and 15% of maintenance work orders in option year four (4).

FOR Both MOD and MOI:

d) STD: 100% of maintenance work orders are completed within the timeframe indicated in

Attachment 0017 unless deferred with COR approval.

AQL: 100% are completed within the timeframe indicated in

Attachment 0017 unless deferred with COR approval

e) STD: 100% of maintenance work orders completed to Fully

Mission Capable (FMC) on first inspection

AQL: 95% of maintenance work orders completed to FMC on first inspection

d) Incentive

Maintenance Work Order Completion Timeframe AQLs to support Annual Incentive Fee determination

e) Incentive

Maintenance Work Order First Inspection AQLs to support Annual Incentive Fee determination

3.2.1.1.1

Deferred

Deferred maintenance IAW

3.2.1.1.1

3.2.1.1.2

Controlled Substitution

Controlled Substitution IAW 3.2.1.1.2

3.2.1.2

Contact Teams

a) Maintenance Personnel to augment Organizational/Provincial Maintenance IAW 3.2.1.2

b) Remedy:

Replacement of unqualified contactor personnel at no additional cost to the

3.2.2

Afghanistan

Component

Overhaul Program

(ACOP)

Conduct technical inspections and provide overhaul and repair support for repairable items at

Afghanistan Component Overhaul

Program (ACOP) locations identified in Attachment 0002 IAW

3.2.2.

a) STD: Complete 100% of all repairable item work orders at the

ACOP locations listed in

Attachment 0002.

AQL: Complete 100% of all repairable item work orders at the

ACOP locations listed in

Attachment 0002.

b) STD: 100% pass rate on first inspection.

AQL: 95% pass rate on first inspection.

c) STD: The contractor shall initiate a work order within 3 calendar days of receiving a repairable item.

AQL: The contractor shall initiate a work order within 3 calendar days of receiving a repairable item

d) STD: The repair of the repairable item shall be completed within 5 calendar days after initiation of work order.

AQL: The repair of the repairable item shall be completed within 5 calendar days after initiation of work order.

3.2.2.1

Packaging of Repairable Items

Packaging and marking of repairable items IAW 3.2.2.1

3.2.3

Contractor

Managed Class IX

Parts

a) Ordering, tracking, and distribution of Class IX Parts IAW 3.2.3

b) Identification of counterfeit Class IX parts from initial inventory

c) STD: The contractor shall inventory, warehouse and input all

Class IX parts into CORE-IMS upon receipt from the USG no later than 30 days after Full

Operational Capability (FOC).

AQL: The contractor shall inventory, warehouse and input all Class IX parts into CORE-IMS upon receipt from the USG no later than 30 days after Full Operational Capability (FOC).

3.2.3.1

Authorized

Stockage List (ASL)

a) STD: Starting at FOC and of performance, 100% accountability of ASL Class IX parts will match CORE-IMS reports

AQL: Starting at FOC and continuing throughout the period of performance, 100% of ASL

Class IX parts will be accounted for (physically on hand, correlated to a current work order or a valid requisition) and match CORE-IMS reports.

b) STD: Starting at FOC and continuing throughout the period of performance, 100% of upward adjustments to ASL shall be delivered within 90 days after

CDRL A009 approval.

AQL: Starting at FOC and continuing throughout the period of performance, 95% upward adjustments to ASL shall be delivered within 90 days after

CDRL A009 approval.

3.2.3.2

Parts (Vehicles and

Ground Equipment)

a) Class IX Parts Management

IAW 3.2.3.2

b) Part ordering due to unavailability IAW 3.2.3.2

c) STD: Starting at FOC and continuing throughout the period of performance, 100% of Class IX part orders filled from CMPS on hand and shall be available for delivery within 48 hours of contractor receipt of Afghan Parts

Request Form (Attachment 0008).

AQL: Starting at FOC and continuing throughout the period of performance, 95% of Class IX part orders filled from CMPS on hand and shall be available for delivery within 48 hours of contractor receipt of Afghan Parts Request Form (Attachment 0008).

d) STD: Starting at FOC and continuing throughout the period of performance, 100% of Class IX part orders that are unavailable in the CMPS shall be procured and delivered to the requiring maintenance location within 120 days of receipt of Afghan Parts

Request Form (Attachment 0008).

AQL: Starting at FOC and of performance, 100% of Class IX part orders that are unavailable in the contractor’s managed parts supply shall be procured and delivered to the requiring maintenance location within 120 days of receipt of Afghan Parts Request Form (Attachment 0008).

3.2.3.3

Parts (ACOP)

Class IX Parts Management IAW 3.2.3.3

3.2.4

Consumables

Consumable procurement and usage IAW 3.2.4

3.2.5

Damage and Abuse

Contractor-caused damage reporting

3.3

Personnel Security Personnel Security IAW 3.3

Personnel Security Arming

3.4 Life Support Life support IAW 3.4

3.4.1 Central Workshop

and Central Supply

Depot

No contractor personnel residing at Central Workshop and Central

Supply Depot

3.5 Facility

Facility management IAW 3.5

3.5.1 Central

Maintenance

Facility (CMF)

Contractor obtained a CMF IAW

3.5.1

3.6

Facilities

Management and

Maintenance

Facilities Management and

Maintenance IAW 3.6

4.1 Safety

a) Compliance with Public Law 91-

596 (Occupational Safety and

Health Act (OSHA)) and the

Environmental, Safety, and

Occupational Health (ESOH)

(DODD 4715.1E).

b) When required, the contractor shall complete a Significant Incident Reports (SIR)

4.2

Intra-Theater

Transportation

a) Transportation within

Afghanistan

b) Transportation conducted IAW

4.2

4.3

Technical Information

a) Procurement of other TMs not listed in Attachment 0005 necessary to perform this contract.

b) Develop and provide training materials necessary to perform this contract

4.3.1

Translation a) Human translation of all training materials and TMs.

b) The English language version of the TM and training material and its Dari translations shall be identical in regards to tasks and content.

4.4 Recovery

Operations

Recovery of any GFE or Contractor Acquired Property

(CAP) IAW 4.4

4.5 Government

Property (GP)

GP Reporting

4.6 Communication Request to supplement

communication capabilities IAW 4.6

4.7.1

Quality Program

Plan (QPP)

Develop and maintain an effective Quality Program Plan (QPP) to ensure services are performed in accordance with this contract

4.8

Performance and

Cost Reporting

Report performance and cost

4.9 Risk Management

and Plan and

a) Risk management plan

Status Reporting b) Risk Management Status Reporting

4.10 Security

Requirements

Security Requirements IAW 4.10

Note: All requirements under section 4.10 and the subsections apply to this standard

H.1.1. Incentive Fee

Reporting

Contractor shall report its yearly

AQLs

Incentive:

Review to support Annual Incentive Fee Determination

H.1.2. Eligibility and

Limitation of

Incentive Fee

The contractor shall meet the

Acceptable Quality Levels (AQL)

(as defined in glossary) identified in PWS 3.1; 3.1.2; and 3.2.1.1.

Incentive:

Determination of incentive fee