About this file

This is a Technical Provisions and Invitation for Bids document issued by the Maryland Aviation Administration (MAA) for Contract No. MAA-MC-27-005 concerning comprehensive preventive and corrective maintenance services for the Public Address and Emergency Evacuation Notification System (PAEENS) at Baltimore/Washington International Thurgood Marshall Airport. The contractor must provide all supervision, labor, materials, tools, equipment, parts, bonding, insurance, and technical expertise necessary to maintain and upgrade the PAEENS, which incorporates specialized components from multiple manufacturers including Innovative Electronic Designs, Shure, BSS Audio, Crest Audio, Crown Audio, Symetrix, OmniNet, and dbx. The system utilizes a digital audio routing architecture operating over CobraNet and Ethernet network infrastructure with fiber-optic backbone extending to multiple distributed equipment rooms throughout the airport. A pre-bid meeting was scheduled for October 8, 2026 at 9:30 a.m. via Microsoft Teams, with questions due by October 19, 2026 at 3:00 p.m. Sealed bids were required to be submitted by November 16, 2026 at 2:00 p.m. through the eMaryland Marketplace Advantage (eMMA) system, with bid opening at 2:15 p.m. the same day. The contract duration is five years beginning upon receipt of Notice to Proceed, with an allowance of $1,000,000 for labor, parts, materials, and extra work.

The successful bidder must be a factory-authorized dealer or manufacturer of the IED equipment or a PAEENs manufacturer's distributing partner with at least five years of continuous distribution experience and at least three clients from Category X U.S. airports where similar PAEENS services were provided within the past five years. A bid bond of 5% of the total contract price is required, as is a performance bond in the amount of the total contract price. The contractor must assign a dedicated PA System Technician to work five days per week during normal business hours and maintain 24/7 communication availability. Commercial general liability insurance with a minimum limit of $2,000,000 per occurrence and $4,000,000 general aggregate is required, potentially satisfied through a combination of primary and umbrella policies with a minimum of $10,000,000 total. The contract includes Maryland Living Wage Law requirements, classified as a Tier 1 contract. No small business reserve program, liquidated damages, MBE participation goal, or VSBE participation goal applies to this solicitation. Contractor personnel must hold factory training certifications from applicable original equipment manufacturers and comply with airport security requirements, including SIDA training and badge requirements. All software, hardware, documentation, and deliverables developed or produced under the contract become the sole property of the MAA.

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Addendum No. 2_MAA-MC-27-005.pdf PDF
Addendum No. 1_MAA-MC-27-005.pdf PDF
Section P - MAA-MC-27-005.xlsx XLSX spreadsheet
Volume II_MAA-MC-27-005.pdf PDF
Attachment_A _Pre-Bid RSVP.docx DOCX document
Attachment_B_No Bid Notice Form.docx DOCX document

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VOLUME I

CONTRACT NO. MAA-MC-27-005

PUBLIC ADDRESS AND EMERGENCY EVACUATION

NOTIFICATION SYSTEM (PAEENS)

UPGRADE AND MAINTENANCE

AT

BALTIMORE/WASHINGTON INTERNATIONAL

THURGOOD MARSHALL AIRPORT

September 29, 2026

MARYLAND AVIATION ADMINISTRATION

Technical Provisions (Maintenance) Contract No. MAA-MC-27-005

(MAA-04/24) PAEENS Upgrade and Maintenance at BWI

TOC-1

TABLE OF CONTENTS

PUBLIC ADDRESS AND EMERGENCY EVACUATION NOTIFICATION SYSTEM

(PAEENS) UPGRADE AND MAINTENANCE

AT

Page Number

Invitation for Bids .................................................................................................................................. i

Contract Summary ................................................................................................................................ ii

Technical Provisions – General Information

TP-1.01 General Scope of Work

TP-1.02 Basis of Award and Preparation of Bid

TP-1.03 Duration

TP-1.04 Contractor Minimum Qualifications

TP-1.05 Qualification/Experience

TP-1.06 Introduction

TP-1.07 MAA Furnished Spares/Materials

TP-1.08 Existing Equipment

TP-1.09 Items Under Existing Warranty

TP-1.10 Basis of Operation

TP-1.11 Workmanship and Quality

TP-1.12 Training

TP-1.13 Personnel and Supervision

TP-1.14 Parking

TP-1.15 Contract Manager

TP-1.16 Communications

TP-1.17 Parts, Materials, and Extra Work Allowance

TP-1.18 Compensation to the Contractor

TP-1.19 Shift, Weekend, and Holiday Work

TP-1.20 Hardware and Software

TP-1.21 One-Time Platform Upgrade

TP-1.22 Insurance Requirements

TP 2.01 General Maintenance and Support Requirements

TP 2.02 System Availability Requirements

TP 2.03 Primary Maintenance Tasks

TP 2.04 Maintenance Incident Categories/Priority Levels

TP 2.05 Maintenance Incident Response/Repair (MIR) Times

TP 2.06 Warranty/Maintenance Records

TP 2.07 Functional Exercises/Failover Tests

Technical Provisions (Maintenance) Contract No. MAA-MC-27-005

(MAA-04/24) PAEENS Upgrade and Maintenance at BWI

TOC-2

TP 2.08 Maintenance Response/Repair Non-performances

Special Provisions

SP-1.01 Small Business Reserve (SBR) Program ................................................ ...SP-1

SP-1.02 Small Business Preference ......................................................................... SP-2

SP-1.03 Bid Guarantee............................................................................................. SP-3

SP-1.04 Performance Guarantee (If contract price is over $100,000) .................... SP-3

SP-1.05 Payment Guarantee (If contract price is over $100,000) ........................... SP-4

SP-1.06 Surety Bond Assistance Program .............................................................. SP-4

SP-1.07 Individual Surety Bonds ............................................................................ SP-5

SP-1.08 Delivery of Bids ......................................................................................... SP-7

SP-1.09 Communications and Interpretations - Prior to Bid Opening.................... SP-7

SP-1.10 Addendum to Invitations for Bids ............................................................. SP-8

SP-1.11 Pre-Opening Modification or Withdrawal of Bid ..................................... SP-8

SP-1.12 Late Bids, Late Withdrawals, and Late Modifications .............................. SP-8

SP-1.13 Opening and Recording of Bids................................................................. SP-8

SP-1.14 Mistakes in Bids ......................................................................................... SP-9

SP-1.15 Minor Irregularities or Informalities .......................................................... SP-9

SP-1.16 Cancellation of Invitations for Bids ......................................................... SP-10

SP-1.17 Rejection of Individual Bids or Proposals ............................................... SP-10

SP-1.18 Rejection of all Bids ................................................................................. SP-11

SP-1.19 Bid Evaluation and Award ....................................................................... SP-11

SP-1.20 Corporate Registration ............................................................................. SP-12

SP-1.21 Bid Protests .............................................................................................. SP-12

SP-1.22 Payments and Invoicing .......................................................................... SP-12

SP-1.23 Subcontractors-Prompt Payment ............................................................. SP-13

SP-1.24 Subcontracting.......................................................................................... SP-15

SP-1.25 Subcontracting with Minority Business Enterprise (MBE) Firms .......... SP-15

SP-1.26 Good Faith Efforts ................................................................................... SP-19

SP-1.27 Contractor Affirmative Action/Equal Employment Opportunity ........... SP-21

SP-1.28 Minority Business Enterprise Program .................................................... SP-29

SP-1.29 BWI Marshall Airport Security, Access Badges, Airfield Vehicle

Ramp Permits and U.S. Customs Access Badges…………..………….SP-38

SP-1.30 Airport Operations ................................................................................... SP-50

SP-1.31 Pre-Work Conference .............................................................................. SP-51

SP-1.32 Housekeeping and Clean-Up ................................................................... SP-51

SP-1.33 Contract Time for Completion of Work .................................................. SP-51

SP-1.34 Adjacent Property .................................................................................... SP-51

SP-1.35 Beneficial Occupancy .............................................................................. SP-52

SP-1.36 Extension of Time .................................................................................... SP-52

SP-1.37 Accident Prevention. ................................................................................ SP-53

SP-1.38 Building Permits ...................................................................................... SP-53

SP-1.39 Laws to be Observed ................................................................................ SP-55

SP-1.40 Familiarity with Laws, etc. ...................................................................... SP-55

SP-1.41 Interpretations by Addendum. ................................................................. SP-56

SP-1.42 Liability of Contractor ............................................................................. SP-56

SP-1.43 Indemnification of the Maryland Aviation Administration. ................... SP-56

Technical Provisions (Maintenance) Contract No. MAA-MC-27-005

(MAA-04/24) PAEENS Upgrade and Maintenance at BWI

TOC-3

SP-1.44 Interpretation of Plans, etc. ...................................................................... SP-56

SP-1.45 Alteration of Specifications or of Character of Work ............................. SP-57

SP-1.46 Contract Furnished to Contractor ............................................................ SP-57

SP-1.47 Supervision by the Administration ......................................................... SP-57

SP-1.48 Legal Address........................................................................................... SP-58

SP-1.49 Licensing .................................................................................................. SP-58

SP-1.50 Cross Utilization ....................................................................................... SP-58

SP-1.51 Minimum Specifications .......................................................................... SP-58

SP-1.52 Patent Infringement .................................................................................. SP-58

SP-1.53 Non-Payment for Work Improperly Done .............................................. SP-59

SP-1.54 Successful Termination of Contractor’s Responsibility and Final

Acceptance………………………………………………………….... SP-59

SP-1.55 Commercial Nondiscrimination Clause………………………………..SP-59

SP-1.56 Maryland Living Wage Law…………………………………………. SP-60

SP-1.57 Insurance Requirements……………………………………………….SP-62

General Conditions

GC-1.01 Definitions ................................................................................................. GC-1

GC-1.02 Preparation of Bid/Proposal ...................................................................... GC-6

GC-1.03 Site Investigation ....................................................................................... GC-7

GC-1.04 Bid, Performance and Payment Bonds ..................................................... GC-7

GC-1.05 Contingent Fee Prohibition ....................................................................... GC-8

GC-1.06 Cost and Price Certification ...................................................................... GC-8

GC-1.07 Contract Administration ............................................................................ GC-8

GC-1.08 Authority of the Procurement Officer ....................................................... GC-8

GC-1.09 Corporate Registration and Tax Payment Certification ........................... GC-9

GC-1.10 Compliance with Laws ............................................................................. GC-9

GC-1.11 Initiation of Work ...................................................................................... GC-9

GC-1.12 Notice to Proceed and Completion of the Work ...................................... GC-9

GC-1.13 Conformity with Contract Requirements ............................................... GC-10

GC-1.14 Inspection of Work .................................................................................. GC-11

GC-1.15 Removal of Defective Work ................................................................... GC-11

GC-1.16 Discrepancies in Contract Documents .................................................... GC-12

GC-1.17 Cooperation by Contractor ...................................................................... GC-12

GC-1.18 Cooperation with Utilities ....................................................................... GC-12

GC-1.19 Cooperation Between Contractors .......................................................... GC-13

GC-1.20 Jurisdiction Furnished Material .............................................................. GC-13

GC-1.21 Indemnification and Insurance ................................................................ GC-14

GC-1.22 Responsibility for Damage Claims ......................................................... GC-15

GC-1.23 Assignment .............................................................................................. GC-16

GC-1.24 General Guaranty .................................................................................... GC-16

GC-1.25 Final Acceptance and Payment ............................................................... GC-16

GC-1.26 Personal Liability of Public Officials ..................................................... GC-16

GC-1.27 Approval Authority ................................................................................. GC-17

GC-1.28 Remedies and Termination ..................................................................... GC-17

GC-1.29 Delays and Extensions of Time .............................................................. GC-17

GC-1.30 Differing Site Conditions ........................................................................ GC-18

Technical Provisions (Maintenance) Contract No. MAA-MC-27-005

(MAA-04/24) PAEENS Upgrade and Maintenance at BWI

TOC-4

GC-1.31 Changes ................................................................................................... GC-18

GC-1.32 Negotiated Payment Provision ................................................................ GC-20

GC-1.33 Suspension of Work ................................................................................ GC-20

GC-1.34 Force Account Work ............................................................................... GC-21

GC-1.35 Variations in Estimated Quantities ......................................................... GC-23

GC-1.36 Sanctions Upon Improper Acts ............................................................... GC-23

GC-1.37 Non-Hiring of Employees ....................................................................... GC-23

GC-1.38 Conflict of Interest Law .......................................................................... GC-24

GC-1.39 Registration ............................................................................................. GC-24

GC-1.40 Taxes-Responsibility for Payment, Exemption Forms to be Filed, etc..GC-24

GC-1.41 Tax Exemption ........................................................................................ GC-24

GC-1.42 Specifications ........................................................................................ GC-25

GC-1.43 Delivery ................................................................................................... GC-25

GC-1.44 Patent, Trademark and Copyright Infringements ................................... GC-25

GC-1.45 Occupational Safety and Health Act (OSHA) ........................................ GC-25

GC-1.46 Minority Business Enterprise and Affirmative Action ........................... GC-25

GC-1.47 Small Business Procurement .................................................................. GC-26

GC-1.48 Non-Discrimination in Employment ...................................................... GC-26

GC-1.49 Multi-Year Contracts Contingent Upon Appropriations ........................ GC-27

GC-1.50 "Buy American Steel" Act ...................................................................... GC-27

GC-1.51 Prevailing Wage Contracts for Public Works ......................................... GC-27

GC-1.52 Disputes ................................................................................................... GC-28

GC-1.53 Liquidated Damages ............................................................................... GC-28

GC-1.54 Contractor's Invoices ............................................................................... GC-28

GC-1.55 Financial Disclosure ................................................................................ GC-28

GC-1.56 Political Contribution Disclosure ............................................................ GC-28

GC-1.57 Incorporation by Reference ..................................................................... GC-29

GC-1.58 Maryland Law Prevails ........................................................................... GC-29

GC-1.59 Bid Award - Resident Business .............................................................. GC-29

GC-1.60 Payment of State Obligations.................................................................. GC-29

GC-1.61 Pre-Existing Regulations ........................................................................ GC-31

GC-1.62 Retention of Records ............................................................................... GC-31

GC-1.63 General Conditions Controlling .............................................................. GC-31

GC-1.64 Dissemination of Information ................................................................. GC-31

GC-1.65 Insolvency ............................................................................................... GC-31

Invitation for Bids Contract No. MAA-MC-27-005 (MAA-04/23) PAEENS Upgrade and Maintenance at BWI i-1

INVITATION FOR BIDS

UPGRADE AND MAINTENANCE

AT

Sealed Bids for the Maryland Aviation Administration (MAA) solicitation titled Public

Address and Emergency Evacuation Notification System (PAEENS) Upgrade and

Maintenance at Baltimore/Washington International (BWI) Thurgood Marshall Airport, as found in Contract No. MAA-MC-27-005, shall be submitted on emma.maryland.gov, under

Solicitation Number BPM059099, by 2:00 p.m. local time, November 16, 2026. To submit a bid, bidders must first register on emma.maryland.gov. We recommend registering in advance to become acquainted with the site. Bids shall only be accepted via the State’s internet-based electronic procurement system, eMaryland Marketplace Advantage (eMMA). Positively no bids shall be received after 2:00 p.m.

The Contractor shall furnish all supervision, labor, materials, tools, equipment, parts, bonding, insurance, and technical expertise necessary to provide comprehensive preventive and corrective maintenance services for the Public Address and Emergency Evacuation Notification System

(PAEENS) at the Maryland Aviation Administration (MAA), at the BWI Marshall Airport. Work may also encompass major installation projects as required to support the operational needs of the

Airport.

The existing PAEENS incorporates numerous specialized system components with unique software, hardware, operational, and maintenance requirements. To ensure the integrity, reliability, and continued supportability of the system, only factory-authorized dealers and manufacturer-trained personnel possessing the requisite certifications and qualifications shall be deemed eligible to perform services under this Invitation for Bid (IFB).

The award of this contract shall be made to the responsible bidder that submits the lowest responsive bid meeting the experience and specifications.

NOTICE TO BIDDERS: Each Bidder, before submitting a bid, shall become fully informed as to the extent and character of the work required. No consideration shall be granted for any alleged misunderstanding of the material to be furnished or work to be done. The submission of a bid is an agreement with all the items and conditions referred to herein.

This project has been advertised via eMaryland Marketplace: Specifications (Volume I) and Bid

Documents (Volume II) are available for download via eMaryland Marketplace:

https://emma.maryland.gov. If you are unable to download the documents (Volume I and II), these documents may be examined without charge at the MAA’s Office of Procurement, 7001 Aviation https://emma.maryland.gov/ i-2

Blvd, Second Floor, Glen Burnie, Maryland 21061. Copies thereof may be obtained. All bids must be submitted on the bid documents provided in Volume II.

A Pre-Bid Meeting shall be held at via Microsoft Teams at 9:30 a.m. on October 8, 2026 for interested Bidders. Please complete the Pre-Bid RVSP to notify the MAA of your intent to attend.

This meeting will occur via Microsoft Teams. Please use the following link to access the meeting or phone number to dial in: Click the link to join the meeting now; Meeting ID: 233 332 599 550 655

| Passcode: Pj6kL9PQ.

If any prospective Bidders who are physically impaired and are planning to attend the Pre-

Bid or Bid Opening meetings, please call ahead to 410-859-7947 (Office of Procurement and

Materials Management), 410-859-7111 (MAA Communications Center), or 410-859-7227 (TDD) to advise of any reasonable accommodations required.

Each Bid (Section P), if in the amount of $100,000 or more, must be accompanied by a Bid

Bond (Section L) in the amount of 5% of the total contract price. If a Bidder fails to submit these documents, the MAA shall deem the bid non-responsive. The Bid/Proposal Affidavit (Section

M) shall also be submitted with each bid.

A Performance Bond (Section B) in the amount of the total contract price is required of the successful Bidder. The Performance Bond may be annualized. Assistance in obtaining bonds may be available to qualifying businesses through the Maryland Small Business Development Financing

Authority (MSBDFA). See SP-1.04 for more details.

The Performance Bond may be annualized. See SP 1.04 and SP 1.05 or details.

NOTICE TO BIDDERS: Please upload your complete bid response (which includes all documents required in Volume II of this solicitation) to the State’s eMaryland Marketplace Advantage

(eMMA) e-Procurement system. It is important to note, that the pricing grid on eMMA is solely for the purpose of the Bid Tabulation to be made available for public inspection at a reasonable time after the Bid opening in accordance with the Public Information Act Notice, and COMAR 21.05.04.04

Award and 21.05.02.11 Posting of Bids. All bidders are required to utilize the MS Excel Bid Form provided by the Administration (Section P), which is included in Volume II of the solicitation documents. In the event of a discrepancy, the bidder’s offer provided on the MAA MS Excel Bid

Form (Section P), shall prevail.

NOTICE TO BIDDERS: In accordance with Code of Maryland Regulations (COMAR)

21.05.02.16, to receive a contract award, a Bidder must be registered on eMaryland Marketplace as a vendor. To register on eMaryland Marketplace, go to the Department of General Services

Website at https://emma.maryland.gov.

The MAA has determined under the Maryland Living Wage Law (SP-1.56), the contract resulting from this solicitation has been deemed to be a Tier 1 contract.

https://teams.microsoft.com/meet/233332599550655?p=KPhf5YBfEvNEN97eUu i-3

NOTICE TO BIDDERS: The MAA hereby notifies all Bidders that in regard to any contract entered into pursuant to this advertisement, certified Minority Business Enterprise (MBE) firms shall be afforded full opportunity to submit bids in response to this notice and shall not be subjected to discrimination on the basis of race, color, sex, or national origin in consideration for an award.

MBE firms are encouraged to respond to this solicitation notice.

NOTICE TO BIDDERS: By submitting a response to this solicitation, a vendor shall be deemed to represent that it is not in arrears in the payment of any obligation due and owing the

State of Maryland. This includes the payment of taxes and employee benefits, and that it shall not become in arrears during the term of the contract if selected for contract award.

By submitting a response to this solicitation, the Bidder agrees to accept payments by electronic funds transfer unless the State Comptroller's Office grants an exemption. The selected

Bidder shall register with the EFT Registration, General Accounting Division form using the

COT/GAD X10 Vendor Electronic Funds (EFT) Registration Request Form, available at http://compnet.comp.state.md.us/gad/pdf/GADX-10.pdf. Any request for exemption must be submitted to the State Comptroller's Office for approval at the address specified on the COT/GAD

X-10 form and must include the reason for exemption.

Questions regarding the Electronic Funds Transfer should be referred to the Office of the

Comptroller, General Accounting Division, 80 Calvert Street, Room 200, Annapolis, Maryland

21401, (410) 260-7813, Option#2 or gad@marylandtaxes.gov.

The MAA reserves the right to reject any and all bids and/or waive technical defects if, in its judgment, the interest of the Administration may so require.

If there are any questions regarding this contract, please contact:

Krystal White, CMPO+GPS

Procurement Officer III

Office of Procurement & Materials Management

Maryland Aviation Administration

Maintenance & Construction Section

Phone: 410-859-7947

Email: kwhite7@bwiairport.com http://compnet.comp.state.md.us/gad/pdf/GADX-10.pdf mailto:gad@marylandtaxes.gov mailto:kwhite7@bwiairport.com

Contract Summary for Maintenance Contracts Contract No. MAA-MC-27-005

(MAA-04/24)

ii

CONTRACT SUMMARY

Item Description

MAA Contract Number MAA-MC-27-005

Contract Title Public Address and Emergency Evacuation Notification System

Upgrade and Maintenance at BWI Thurgood Marshall Airport

Small Business Reserve YES ( ) – NO (X)

MBE Participation Goal 0%

MBE Liquidated Damages YES ( ) - NO (X)

VSBE Participation Goal 0%

Applicable General Conditions All Except GC-1.51

Applicable Special Provisions: All Except as Noted 1.01, 1.02, 1.05 and 1.07

SP-1.01 X SP-1.09 X SP-1.17 X SP-1.25 X SP-1.33 X SP-1.41 X SP-1.49

SP-1.02 X SP-1.10 X SP-1.18 X SP-1.26 X SP-1.34 X SP-1.42 X SP-1.50

X SP-1.03 X SP-1.11 X SP-1.19 X SP-1.27 X SP-1.35 X SP-1.43 X SP-1.51

X SP-1.04 X SP-1.12 X SP-1.20 X SP-1.28 X SP-1.36 X SP-1.44 X SP-1.52

SP-1.05 X SP-1.13 X SP-1.21 X SP-1.29 X SP-1.37 X SP-1.45 X SP-1.53

X SP-1.06 X SP-1.14 X SP-1.22 X SP-1.30 X SP-1.38 X SP-1.46 X SP-1.54

SP-1.07 X SP-1.15 X SP-1.23 X SP-1.31 X SP-1.39 X SP-1.47 X SP-1.55

X SP-1.08 X SP-1.16 X SP-1.24 X SP-1.32 X SP-1.40 X SP-1.48 X SP-1.56

Applicable Technical Provisions TP-1.01 through TP-2.08

Maryland Living Wage YES ( X ) - NO ( )

Project Location BWI Airport ( X ) - MTN Airport ( )

Bid Bond Required YES ( X ) - NO ( )

Performance Bond Required YES ( X ) - NO ( )

Payment Bond Required YES ( ) - NO ( X )

Contract Duration 5 Years

Pre-Bid Meeting Date/Time October 8, 2026 at 9:30 A.M. via Microsoft Teams:

Click here to join the meeting.

Meeting ID: 233 332 599 550 655 | Passcode: Pj6kL9PQ

OR Dial in by phone

1-667-262-2962 | Phone conference ID: 582 587 363#

Question Due Date:

Must be submitted in writing via email kwhite7@bwiairport.com

October 19, 2026 by 3:00 P.M. Local Time

Bid/Proposal Due Date/Time

November 16, 2026 at 2:00 P.M. Local Time

Bids must be submitted via eMMA: https://emma.maryland.gov/

Bidders are reminded that a completed Feedback Form is requested if a no-bid decision is made.

Bid/Proposal Opening Date/Time November 16, 2026 at 2:15 P.M. Local Time

Bids will be opened in eMMA. The bid tabulation will be available to the public on eMMA via BPM059099.

https://teams.microsoft.com/meet/233332599550655?p=KPhf5YBfEvNEN97eUu mailto:kwhite7@bwiairport.com

Contract No. MAA-MC-27-005 Page 1 of 44 Public Address and Emergency Evacuation Technical Provisions Notification System Upgrade & Maintenance at BWI Thurgood Marshall Airport

TECHNICAL PROVISIONS

General Requirements and Specifications

(PAEENS) UPGRADE AND MAINTENANCE

AT

BALTIMORE/WASHINGTON INTERNATIONAL THURGOOD MARSHALL

AIRPORT

Contents TP-1.01 General Scope of Work

TP-1.02 Basis of Award and Preparation of Bid

TP-1.03 Duration

TP-1.04 Contractor Minimum Qualifications

TP-1.05 Qualification/Experience

TP-1.06 Introduction

TP-1.07 MAA Furnished Spares/Materials

TP-1.08 Existing Equipment

TP-1.09 Items Under Existing Warranty

TP-1.10 Basis of Operation

TP-1.11 Workmanship and Quality

TP-1.12 Training

TP-1.13 Personnel and Supervision

TP-1.14 Parking

TP-1.15 Contract Manager

TP-1.16 Communications

TP-1.17 Parts, Materials, and Extra Work Allowance

TP-1.18 Compensation to the Contractor

TP-1.19 Shift, Weekend, and Holiday Work

TP-1.20 Hardware and Software

TP-1.21 One-Time Platform Upgrade

TP-1.22 Insurance Requirements

TP 2.01 General Maintenance and Support Requirements

TP 2.02 System Availability Requirements

Contract No. MAA-MC-27-005 Page 2 of 44 Public Address and Emergency Evacuation Technical Provisions Notification System Upgrade & Maintenance at BWI Thurgood Marshall Airport

TP 2.03 Primary Maintenance Tasks

TP 2.04 Maintenance Incident Categories/Priority Levels

TP 2.05 Maintenance Incident Response/Repair (MIR) Times

TP 2.06 Warranty/Maintenance Records

TP 2.07 Functional Exercises/Failover Tests

TP 2.08 Maintenance Response/Repair Non-performances

REMAINDER OF PAGE INTENTIONALLY LEFT BLANK.

Contract No. MAA-MC-27-005 Page 3 of 44 Public Address and Emergency Evacuation Technical Provisions Notification System Upgrade & Maintenance

TP-1.01 General Scope of Work

A. The Contractor shall furnish all supervision, labor, materials, tools, equipment, parts, bonding, insurance, and technical expertise necessary to provide comprehensive preventive and corrective maintenance services for the Public Address and Emergency

Evacuation Notification System (PAEENS) at the Maryland Aviation Administration

(MAA), hereinafter referred to as the Administration, at Baltimore/Washington

International Thurgood Marshall (BWI Marshall) Airport. Services shall include, but are not limited to, repairs, replacements, modifications, and installations performed in accordance with these specifications. Work may also encompass major installation projects as required to support the operational needs of the Airport.

All software, hardware, patents, documentation, data, and other deliverables developed, acquired, or produced under this Contract shall become the sole property of the MAA.

Upon expiration or termination of the Contract, the Contractor shall return to the MAA all documents and materials, in both hard-copy and electronic formats, associated with the performance of the Contract within thirty (30) calendar days.

B. The Contractor shall perform all work in a manner and at times that minimize disruption to airport operations and inconvenience to the traveling public. To achieve this objective, the

Contractor may be required to perform work outside of normal business hours, as directed by the Administration.

C. Work performed under this Contract shall be scheduled and coordinated between the

Contractor and the Maryland Aviation Administration (MAA) Division of Airport

Technology (AT). The MAA reserves the right to modify, suspend, or reschedule work activities on either a temporary or permanent basis as necessary to minimize disruption to airport operations and the traveling public. Except in emergency situations, as determined by the Administration, the MAA shall provide the Contractor with a minimum of forty-eight (48) hours' notice of any required schedule changes.

D. No work requiring the presence, support, or oversight of MAA personnel shall be performed on Saturdays, Sundays, or legal holidays designated as overtime holidays unless prior written approval is obtained from the MAA. Requests for such work shall be submitted at least forty-eight (48) hours in advance of the proposed work date(s). Exceptions may be granted in emergency situations, as determined by the MAA, and only to the extent necessary to address the emergency condition.

E. As required by the specific scope of work, the Contractor shall provide redlined updates to existing facility drawings and/or prepare as-built drawings accurately reflecting the final conditions resulting from work performed under this Contract. When available and applicable, the MAA will provide the Contractor with electronic copies of existing drawings and background files in AutoCAD 2026 format.

Upon completion of the work, the Contractor shall submit as-built drawings to the MAA in the quantity and format specified for the task. Deliverables shall include hard-copy

Contract No. MAA-MC-27-005 Page 4 of 44 Public Address and Emergency Evacuation Technical Provisions Notification System Upgrade & Maintenance at BWI Thurgood Marshall Airport drawings plotted at the required sheet size (C, D, or E) and an unprotected electronic version in a format fully compatible with and editable in AutoCAD 2026.

F. The Contractor shall prepare and submit complete and accurate as-built drawings for all applicable tasks. Submission and acceptance of the required as-built documentation shall be a condition precedent to final acceptance of the completed work by the MAA.

G. In the event of Owner-performed renovations, the Contractor shall provide technical assistance, coordination support, and perform any required modifications to the PAEENS as directed. Compensation for such services shall be based on the Service Rate Tabs included in the Bid Forms or as otherwise negotiated under the applicable EWA (Extra

Work Allowance) task order.

H. In the event that significant construction projects are publicly bid during the term of this

Contract, the Contractor may pursue such opportunities in accordance with the requirements and procurement provisions set forth in the applicable solicitation and contract documents. At a minimum, the Contractor shall remain available to provide coordination, software, and hardware support, and integration services necessary to interface any new PAEENS extensions or system expansions with the existing PAEENS infrastructure, as required.

TP-1.02 Basis of Award and Preparation of Bid

A. The contract shall be awarded in accordance with the Instructions to Bidders.

B. The Procurement Officer intends to recommend contract awards to the Bidder that provides qualifications that meet the metrics as defined in this procurement document, meets the manpower requirements as noted in this document, and have the lowest bid price of the qualified bidders.

C. All line items in Section P must be completed at the time of the bid submittal. In preparing its Qualifications Document and Bid, the Contractor shall not leave any blank line unfilled, including but not limited to contract monthly and annual costs, and hourly rates. Any blank space or writing in N/A (not applicable) shall render the qualifications incomplete or the Bid incomplete. The Administration shall reject any incomplete qualifications document and not review the bid or pricing proposal. For bidders that provide a complete qualifications document that meets the procurement qualification requirements, the bid or pricing proposal will be reviewed. The Administrations shall reject any incomplete bid documents and proceed to the next lowest responsive bidder.

D. In preparing its bid, the Contractor shall provide two documents in a single package.

First, a qualifications document that provides company history and personnel qualifications and certifications shall be provided. This shall be clearly marked and will be reviewed first. The contractor shall provide a separate Bid.

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E. Bids/Proposals will only be considered responsive by the Administration with the submittal of Technical Proposal information in addition to Price Proposal information.

See the General Instructions that will be provided by the Procurement Officer for overall proposal requirements.

F. In preparing it Bid, the Contractor shall not include with the Bid any stipulation(s) or qualification(s). The Administration shall reject any such Bid and proceed to the next lowest responsive bid from a responsive bidder.

TP-1.03 Duration

A. This contract shall remain in effect for a period of five (5) years beginning with receipt of

Notice to Proceed (NTP).

B. In the event the spending authority (total cost of contract) has been expended prior to reaching the original termination date, the Administration reserves the right to rebid the contract.

C. This contract includes a provision authorizing an extension for a reasonable, limited, and defined period of time to spend funds remaining on the contract as provided in Board

Advisory 1995-1.

TP-1.04 Contractor Minimum Qualifications

The prime contractor shall be the manufacturer of the PAEEN equipment in use (IED) or a

PAEENs manufacturer’s distributing partner, possessing the following minimum qualifications:

If a primary manufacturer’s distributing partner:

A. Have continuously distributed the primary manufacturer’s equipment for more the past five years.

B. Have a least three (3) clients from Category X U.S. Airports for which the Bidder has provided PAEENS installation, maintenance and support services similar in complexity and scope as described in this IFB, during the past five (5) years; one of which must have the same major software version as is currently in used at BWI Marshall (does not refer to rev level patch upgrades, bug fix upgrades, “dot” revision levels).

C. Definition of Category X Airport

A Category X Airport is an airport in the United States where screening is performed pursuant to 1544.101(a)(1) or 1546.101(a). Currently, there are 25 Category X Airports in the United States that Maryland Aviation Administration recognizes for purposes of this contract as follows:

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D. Either have or indicate formal commitment to establish a manufacturer approved equipment service center in sufficient proximity to respond on-site to service calls with the time frames stipulated in the awarded maintenance contract. Please provide physical address and estimated mileage distance from BWI Marshall.

Airport

FAA ID

Airport Name Category State

ATL Hartsfield-Jackson Atlanta International X Georgia

BOS Logan International X Massachusetts

BWI Baltimore / Washington International X Maryland

CLT Charlotte / Douglas International X North Carolina

DCA Washington Reagan National X Virginia

DEN Denver International X Colorado

DFW Dallas / Fort Worth International X Texas

DTW Detroit Metro Wayne County X Michigan

EWR Newark International X New Jersey

FLL Fort Lauderdale – Hollywood International X Florida

HNL Honolulu International X Hawaii

IAD Washington – Dulles International X Virginia

IAH Houston Intercontinental X Texas

JFK John F Kennedy International X New York

LAS Harry Reid International X Nevada

LAX Los Angeles International X California

LGA LaGuardia X New York

MCO Orlando International X Florida

MIA Miami International X Florida

MSP Minneapolis – Saint Paul International X Minnesota

ORD Chicago O’Hare International X Illinois

PHL Philadelphia International X Pennsylvania

PHX Phoenix Sky Harbor International X Arizona

SEA Seattle – Tacoma International X Washington

SFO San Francisco International X California

Total Category X Airports 25

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E. The distributer and the primary manufacturer shall sign the “Manufacturer Guarantee

Letter” provided in the proposal package agreeing to this condition. If the manufacturer’s distributer is unable to install, maintain or service the Airport PAEENS per the manufacturer’s guidelines, the manufacturer shall install and/or service the Airport

PAEENS directly, at agreed upon prices.

F. The Contractor shall submit with its bid, documentation of its qualifications on Section Q

– Minimum Requirements / Experience Questionnaire.

TP-1.05 Qualification/Experience

The Bidder firm (prime participant) shall provide the following information pertaining to the

Bidder in the following order:

A. Firm Description: Provide a general background of the Bidder firm, including its history, the principal business in which it is engaged, the number of employees, location of offices, ownership for firm and type of ownership (This information is limited to one (1) page).

B. Airport PAEEN Experience: Describe the Bidder’s qualification and relevant experience performed within the past five (5) years, as related to projects of similar size and scope in the United States. Include any Airport PAEENS system implementation projects using

IED at medium/large hub airports similar in complexity and scope as described in this

IFB. Also, thoroughly describe how the Bidder has supplied this same expertise for contracts of similar size and complexity.

C. Airport References: Provide references from at least three (3) clients from medium/large hub airports for whom the Bidder has provided Airport IED based PAEENS similar in complexity and scope as described in this IFB, during the past five (5) years. Each reference is to include:

a. The name of the client organization

b. The value, type, and duration of contract supporting the client’s organization

c. The name, title, current telephone number and email address of a point of contact who can speak to the type of services provided, the overall scope of the contract, objectives satisfied, and economic or cost savings to the business owner.

D. Past Performance: Bidder should provide a narrative regarding their past performance, including but not limited to:

a. The ability, capacity and skill of the Bidder to perform the Agreement or provide the material or service.

b. Whether the Bidder can perform the Agreement or provide the service promptly, or within the time specified, without delay or interference.

c. The sufficiency of the Bidder’s financial resources and the effect thereof on its ability to perform the Agreement or provide the materials or services.

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d. The quality and timeliness of the Bidder’s performance on previous projects of similar size and scope.

e. Outstanding litigation on or by the Bidder.

E. Multiple Equipment Manufacturers: The over PAEENS system is comprised of many different manufacturer components and will require working knowledge or their operation. Bidder shall possess authorized agreements, with factory trained personnel as defined by the following:

a. Innovative Electronic Designs

i. Factory Authorized Dealer

ii. Factory trained on the GlobalCom Control System

b. Symetrix

i. Product availability

ii. Working knowledge of legacy SPL controlling software

c. Cisco

i. Product availability

ii. Trained in troubleshooting and configuring Cisco data switches.

F. Contract Team: If a Bidder proposes subcontractors perform contract services, it should provide information about the qualification and experience of each proposed subcontractor, demonstrating working knowledge and in-depth skills in their area of expertise as it applies to the type of work it would be performing under this contract. In addition, the qualifications of all sub-contractors must be consistent with any and all qualifications as requested in the applicable division section of this IFB under the

Technical Specifications. A letter of commitment from each proposed subcontractor should be included in the technical proposal.

G. Team Experience: Provide information regarding projects this Bidder/Contract team has worked on together previously, including project location and length of partnering.

H. Key Staff

Key staff is defined as productive staff having major contract responsibilities. The

Bidder should include the key staff proposed for this project, setting forth the specific responsibilities and availability of each proposed key staff person. Personnel proposed should have the requisite and desired qualifications and experience in his/her area of expertise. Provide for each proposed key staff person a two (2) page resume detailing both general and specific experience related to the contract services as defined in this

IFB, including relevant experience gained within the past five (5) years, and all related

IED certifications. Thoroughly describe how the proposed personnel have supplied the same expertise for similar contracts.

Identify any proposed personnel that participated in contracts listed as References and describe the role each individual had in the contract(s).

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G. The Contractor shall submit with its bid, documentation of its qualifications on Section Q

– Minimum Requirements / Experience Questionnaire.

TP-1.06 Introduction

A. The PAEENS employs a digital audio routing and arbitration system operating over an end-of-life CobraNet® and Ethernet network architecture. The CobraNet® and Ethernet backbone infrastructure is fiber-optic-based and extends throughout the Airport to multiple distributed PAEENS equipment rooms (PA Nodes), providing connectivity and system-wide communications capabilities.

B. The existing PAEENS incorporates numerous specialized system components with unique software, hardware, operational, and maintenance requirements. To ensure the integrity, reliability, and continued supportability of the system, only factory-authorized dealers and manufacturer-trained personnel possessing the requisite certifications and qualifications shall be deemed eligible to perform services under this IFB.

The PAEENS incorporates equipment and components from a variety of manufacturers. The principal manufacturers represented with the system include, but are not limited to, the following:

Innovative Electronic Designs

9701 Taylorsville Road

Louisville, KY. 40299

Tel: 502-267-7436

Fax: 502-267-9070

Web: www.iedaudio.com

Shure Incorporated

5800 West Touhy Avenue

Niles, IL. 60714-4608

Tel: (US Only) 800-257-4873

Fax: 847-600-1212

Web: www.shure.com

BSS Audio (Division of Harman)

8760 South Sandy Parkway

Sandy, Utah 84070

Tel: 801-566-8800

Fax: 801-568-7662

Web: www.bssaudio.com

Crest Audio

5022 Hartley Peavey Drive

Meridian, MS. 39305

Tel: 866-812-7378 http://www.iedaudio.com/ http://www.shure.com/ http://www.bssaudio.com/

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Fax: 601-486-1380

Web: www.crestaudio.com

Crown Audio (Division of Harman)

1718 West Mishawaka Road

Elkhart, IN. 46517

Tel: 574-294-8000

Fax: (Sales): 574-294-8250

Web: www.crownaudio.com

Symetrix

6408 216th Street SW

Mountllake Terrace, WA. 98043

Tel: 425-778-7728

Fax:

Web: www.symetrixaudio.com

OmniNet – Intelligent Media Technologies, Inc.

4407 Vineland Road, Suite D-18

Orlando, FL. 32811

Tel: 407-428-1071

Fax: 407-428-1075

Web: www.intelligentmedia.us dbx (Division of Harman)

8760 South Sandy Parkway

Sandy, Utah 84070

Tel: 801-566-8800

Fax: 801-568-7662

Web: www.dbxpro.com

MicroAudio (No current information found)

C. The primary equipment rooms serving the PAEENS are in Rooms A107, BT138, B142, E1218, DY112, ST128A, ST211B, C115A, C106H, C134G, and C235. However, access requirements are not limited to these locations, as terminal cabinets and intermediate equipment locations may also require access for proper system maintenance and troubleshooting.

Contractors shall comply with all Maryland Aviation Administration (MAA) Security

Identification Display Area (SIDA) training and access requirements to obtain authorization for all necessary areas to effectively service, maintain, and troubleshoot the system.

http://www.crestaudio.com/ http://www.crownaudio.com/ http://www.symetrixaudio.com/ http://www.intelligentmedia.us/ http://www.dbxpro.com/

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TP-1.07 MAA Furnished Spares/Materials

A. The following list identifies materials and components maintained on-site by the Owner.

These items shall be utilized, to the maximum extent practicable, to facilitate the rapid restoration of system outages and failures. Upon identifying a system issue requiring replacement materials, the successful bidder shall promptly notify the MAA and request authorization to use MAA-furnished spare parts and/or materials.

If an item from the Owner's inventory is used, the MAA reserves the right, at its sole discretion, to require the successful bidder to replace the item at the unit price established in the Bid Tab Forms or to waive replacement of the item altogether.

All Bidders shall review the MAA-furnished spare parts and materials inventory included in this solicitation and provide, as part of their proposal, a list of any additional critical spare components they recommend maintaining on-site. Pricing for all recommended additional spare components shall be submitted under Add Alternate I in the Bid Tab

Forms.

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TP-1.08 Existing Equipment

A. The following information is intended to provide a representative overview of the approximate head-end equipment located within each equipment room. This inventory is provided solely as an example of the types of equipment that may require maintenance and support under this Contract and shall not be construed as a complete listing of all system components or equipment covered by the Contract.

Baltimore Washington (BWI) Thurgood Marshall International Airport

Voice Paging Systems (VPS)

Jurisdiction Furnished Material

Quantity Part Number Manufacturer Description 11 A508VFM IED Vertical Microphone Station

16 A508HFM IED Horizontal Microphone Station

3 A508LD IED Locakble Microphone Station Box

6 A500FME IED Flush Mount Slave Microphone Station

3 540CPU IED Ambient Analysis Central Processing Unit (CPU)

2 540PSL IED Ambient Analysis Switching Power Supply

2 540IAC IED Ambient Analysis Attenuator Card

5 A500D IED Zone Output Card

3 A500R IED 8 Channel Digital Record and Playback (DRP) Card

2 A500C IED 8 Channel Microphone Input Card

1 405L IED 5V DC Power Supply

3 415L IED 15V DC Power Supply

1 510N IED Dynamic Audio Network Card

2 508BIO IED Fire alarm Interface Module

2 500DR IED 8 Relay Output Card

1 6270L IED 200W/70V Amplifier Card

29 6272L IED Dual Channel 100W/70V Amplifier Card

1 8001CPU IED Central Processing Unit

1 8040NS IED Ambient Noise Sensor Interface

1 8044DSP IED Digital Signal Processing Card

16 540S IED Ambient Sensor Microphone

8 508DT IED Desktop Back Box

14 508 HBB IED Horizontal Back Box

4 508 VBB IED Vertical Back Box

4 500 VBB IED Vertical Back Box

1 5040 PSU IED

1 20CQ IED

2 500CPU IED

4 500P CPU IED

1 CS163 Hawking Keyboard/Video/Mouse (KVM) Switch

Contract No. MAA-MC-27-005 Page 13 of 44 Public Address and Emergency Evacuation Technical Provisions Notification System Upgrade & Maintenance at BWI Thurgood Marshall Airport

The scope of maintenance shall include all associated system devices and peripherals, including, but not limited to, microphone stations, ambient noise sensors, speakers, control interfaces, and other miscellaneous field devices necessary for the proper operation of the system.

Bidders are strongly encouraged to conduct an on-site inspection and physical verification of both installed equipment and available spare inventory as part of their proposal preparation process. Failure to perform such verification shall not relieve the successful bidder of responsibility for providing all services required under the Contract.

Baltimore Washington (BWI) Thurgood Marshall International Airport

Voice Paging Systems (VPS)

Existing Equipment - Room A107

Quantity Part Number Manufacturer Description 2 BLU-80 BSS Network Audio Processor

1 Omni Net Intelligent Media Network A/V Processor

1 596 IED Monitor System Frames

1 540 IED Ambient Analysis System

16 6272L IED Dual Channel 100W/70V Amplifier Card

1 HP2524 Hewlett Packard Ethernet Switch

Con…

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