Volume I_MAA-MC-26-015.pdf

VOLUME I

CONTRACT NO. MAA-MC-26-015

JANITORIAL SERVICES QUALITY CONTROL AND

PERFORMANCE PROGRAM

AT

BALTIMORE/WASHINGTON INTERNATIONAL

THURGOOD MARSHALL AIRPORT

January 2026

MARYLAND AVIATION ADMINISTRATION

Table of Contents (Maintenance) Contract No. MAA-MC-26-015

(MAA-11/11)

TOC-1

TABLE OF CONTENTS

JANITORIAL SERVICES QUALITY CONTROL AND PERFORMANCE PROGRAM

AT

THURGOOD MARSHALL AND MARTIN STATE AIRPORTS

Page Number

Invitation for Bids .................................................................................................................................. i

Contract Summary ................................................................................................................................ ii

Technical Provisions

TP-1.01 General Scope of Work

TP-1.02 Basis of Award and Preparation of Bid

TP-1.03 Contractors Qualifications

TP-1.04 Duration

TP-1.05 Security Requirements

TP-1.06 Contractors Responsibilities

TP-1.07 Quality Assurance Inspection Tablets

TP-1.08 Goal and Performance Measurement

TP-1.09 Terminal and Outer Buildings/Area to Be Inspected

TP-1.10 Contract Administration

TP-1.11 Compensation to Contractor

TP-1.12 Extra Work Allowance

TP-1.13 Invoicing

TP-1.14 Training

TP-1.15 Working Hours

TP-1.16 Communications

TP-1.17 Parking

TP-1.18 Maintenance of Books and Records

TP-1.19 Administration’s Right to Inspect

TP-1.20 Insurance Requirements

Special Provisions

SP-1.01 Small Business Reserve (SBR) Program ................................................... SP-1

SP-1.02 Small Business Preference ......................................................................... SP-2

SP-1.03 Bid Guarantee............................................................................................. SP-3

SP-1.04 Performance Guarantee (If contract price is over $100,000) .................... SP-3

SP-1.05 Payment Guarantee (If contract price is over $100,000) ........................... SP-4

SP-1.06 Surety Bond Assistance Program .............................................................. SP-5

Table of Contents Contract No. MAA-MC-26-015

(MAA-11/11)

TOC-2

SP-1.07 Individual Surety Bonds ............................................................................ SP-5

SP-1.08 Delivery of Bids ......................................................................................... SP-7

SP-1.09 Communications and Interpretations – Prior to Bid Opening ................... SP-8

SP-1.10 Addendum to Invitations for Bids ............................................................. SP-8

SP-1.11 Pre-Opening Modification or Withdrawal of Bid ..................................... SP-8

SP-1.12 Late Bids, Late Withdrawals, and Late Modifications .............................. SP-8

SP-1.13 Opening and Recording of Bids................................................................. SP-9

SP-1.14 Mistakes in Bids ......................................................................................... SP-9

SP-1.15 Minor Irregularities or Informalities ........................................................ SP-10

SP-1.16 Cancellation of Invitations for Bids ......................................................... SP-10

SP-1.17 Rejection of Individual Bids or Proposals ............................................... SP-11

SP-1.18 Rejection of all Bids ................................................................................. SP-11

SP-1.19 Bid Evaluation and Award ....................................................................... SP-12

SP-1.20 Corporate Registration ............................................................................. SP-12

SP-1.21 Bid Protests .............................................................................................. SP-13

SP-1.22 Payments and Invoicing ........................................................................... SP-13

SP-1.23 Subcontractors – Prompt Payment .......................................................... SP-14

SP-1.24 Subcontracting.......................................................................................... SP-16

SP-1.25 Subcontracting with Minority Business Enterprise (MBE) Firms .......... SP-16

SP-1.26 Good Faith Efforts ................................................................................... SP-20

SP-1.27 Contractor Affirmative Action/Equal Employment Opportunity

Programs .................................................................................................. SP-23

SP-1.28 Minority Business Enterprise Program .................................................... SP-30

SP-1.29 BWI Airport Security, Access Badges, Airfield Vehicle Ramp

Permits and US Customs Access Badges ................................................ SP-39

SP-1.30 Airport Operations ................................................................................... SP-52

SP-1.31 Pre-Work Conference .............................................................................. SP-53

SP-1.32 Housekeeping and Clean-UP ................................................................... SP-53

SP-1.33 Contract Time for Completion of Work .................................................. SP-53

SP-1.34 Adjacent Property .................................................................................... SP-54

SP-1.35 Beneficial Occupancy .............................................................................. SP-54

SP-1.36 Extension of Time .................................................................................... SP-54

SP-1.37 Accident Prevention ................................................................................. SP-55

SP-1.38 Building Permits....................................................................................... SP-56

SP-1.39 Laws to be Observed. ............................................................................... SP-57

SP-1.40 Familiarity with Laws, etc ....................................................................... SP-58

SP-1.41 Interpretation by Addendum .................................................................... SP-58

SP-1.42 Liability of Contractor.............................................................................. SP-58

SP-1.43 Indemnification of the Maryland Aviation Administration .................... SP-59

SP-1.44 Interpretation of Plans, etc. ...................................................................... SP-59

SP-1.45 Alteration of Specifications or of Character of Work ............................. SP-59

SP-1.46 Contract Furnished to Contractor ............................................................ SP-60

SP-1.47 Supervision by the Administration .......................................................... SP-60

SP-1.48 Legal Address .......................................................................................... SP-60

SP-1.49 Licensing .................................................................................................. SP-61

Table of Contents Contract No. MAA-MC-26-015

TOC-3

SP-1.50 Cross Utilization ....................................................................................... SP-61

SP-1.51 Minimum Specifications .......................................................................... SP-61

SP-1.52 Patent Infringement .................................................................................. SP-61

SP-1.53 Non-Payment for Work Improperly Done .............................................. SP-61

SP-1.54 Successful Termination of Contractor’s Responsibility and

Final Acceptance ...................................................................................... SP-62

SP-1.55 Commercial Nondiscrimination Clause ................................................... SP-62

SP-1.56 Maryland Living Wage Law .................................................................... SP-63

General Conditions

GC-1.01 Definitions ................................................................................................. GC-1

GC-1.02 Preparation of Bid/Proposal ...................................................................... GC-6

GC-1.03 Site Investigation ....................................................................................... GC-6

GC-1.04 Bid, Performance and Payment Bonds ..................................................... GC-7

GC-1.05 Contingent Fee Prohibition ....................................................................... GC-7

GC-1.06 Cost and Price Certification ...................................................................... GC-8

GC-1.07 Contract Administration ............................................................................ GC-8

GC-1.08 Authority of the Procurement Officer ....................................................... GC-8

GC-1.09 Corporate Registration and Tax Payment Certification ........................... GC-8

GC-1.10 Compliance with Laws ............................................................................. GC-9

GC-1.11 Initiation of Work ...................................................................................... GC-9

GC-1.12 Notice to Proceed and Completion of the Work ...................................... GC-9

GC-1.13 Conformity with Contract Requirements ............................................... GC-10

GC-1.14 Inspection of Work .................................................................................. GC-10

GC-1.15 Removal of Defective Work ................................................................... GC-11

GC-1.16 Discrepancies in Contract Documents .................................................... GC-11

GC-1.17 Cooperation by Contractor ...................................................................... GC-12

GC-1.18 Cooperation with Utilities ....................................................................... GC-12

GC-1.19 Cooperation Between Contractors .......................................................... GC-12

GC-1.20 Jurisdiction Furnished Material .............................................................. GC-13

GC-1.21 Indemnification and Insurance ................................................................ GC-13

GC-1.22 Responsibility for Damage Claims ......................................................... GC-15

GC-1.23 Assignment .............................................................................................. GC-15

GC-1.24 General Guaranty .................................................................................... GC-15

GC-1.25 Final Acceptance and Payment ............................................................... GC-16

GC-1.26 Personal Liability of Public Officials ..................................................... GC-16

GC-1.27 Approval Authority ................................................................................. GC-16

GC-1.28 Remedies and Termination ..................................................................... GC-16

GC-1.29 Delays and Extensions of Time .............................................................. GC-17

GC-1.30 Differing Site Conditions ........................................................................ GC-17

GC-1.31 Changes ................................................................................................... GC-18

GC-1.32 Negotiated Payment Provision ................................................................ GC-19

GC-1.33 Suspension of Work ................................................................................ GC-19

GC-1.34 Force Account Work ............................................................................... GC-20

Table of Contents Contract No. MAA-MC-26-015

TOC-4

GC-1.35 Variations in Estimated Quantities ......................................................... GC-22

GC-1.36 Sanctions Upon Improper Acts ............................................................... GC-22

GC-1.37 Non-Hiring of Employees ....................................................................... GC-22

GC-1.38 Conflict of Interest Law .......................................................................... GC-23

GC-1.39 Registration ............................................................................................. GC-23

GC-1.40 Taxes-Responsibility for Payment, Exemption

Forms to be Filed, etc.. ............................................................................ GC-23

GC-1.41 Tax Exemption ........................................................................................ GC-23

GC-1.42 Specifications ........................................................................................ GC-24

GC-1.43 Delivery ................................................................................................... GC-24

GC-1.44 Patent, Trade Mark and Copyright Infringements .................................. GC-24

GC-1.45 Occupational Safety and Health Act (OSHA) ........................................ GC-24

GC-1.46 Minority Business Enterprise and Affirmative Action ........................... GC-24

GC-1.47 Small Business Procurement .................................................................. GC-25

GC-1.48 Non-Discrimination in Employment ...................................................... GC-25

GC-1.49 Multi-Year Contracts Contingent Upon Appropriations ........................ GC-26

GC-1.50 "Buy American Steel" Act ...................................................................... GC-26

GC-1.51 Prevailing Wage Contracts for Public Works ......................................... GC-26

GC-1.52 Disputes ................................................................................................... GC-26

GC-1.53 Liquidated Damages ............................................................................... GC-27

GC-1.54 Contractor's Invoices ............................................................................... GC-27

GC-1.55 Financial Disclosure ................................................................................ GC-27

GC-1.56 Political Contribution Disclosure ............................................................ GC-27

GC-1.57 Incorporation by Reference ..................................................................... GC-28

GC-1.58 Maryland Law Prevails ........................................................................... GC-28

GC-1.59 Bid Award - Resident Business .............................................................. GC-28

GC-1.60 Payment of State Obligations.................................................................. GC-28

GC-1.61 Pre-Existing Regulations ........................................................................ GC-29

GC-1.62 Retention of Records ............................................................................... GC-30

GC-1.63 General Conditions Controlling .............................................................. GC-30

GC-1.64 Dissemination of Information ................................................................. GC-30

GC-1.65 Insolvency ............................................................................................... GC-30

Invitation for Bids Contract No. MAA-MC-26-015

(MAA-04/23) Janitorial Services Quality Control and Performance at

BWI

i-1

INVITATION FOR BIDS

AT

Sealed Bids for the Maryland Aviation Administration (MAA) solicitation titled Janitorial

Services Quality Control and Performance Program Baltimore/Washington International

Thurgood Marshall (BWI) Airport, as found in Contract No. MAA-MC-26-015, shall be submitted on emma.maryland.gov, under Solicitation Number BPM054893, by 1:00 p.m. local time, February 6th, 2026. To submit a bid, bidders must first register on emma.maryland.gov. We recommend registering in advance to become acquainted with the site. Bids shall only be accepted via the State’s internet-based electronic procurement system, eMaryland Marketplace Advantage

(eMMA). Positively no bids shall be received after 1:00 p.m.

The Contractor shall provide all labor, supervision, materials, and expertise to perform monthly-computerized profiles of the cleanliness in the public and tenant spaces of the Airport Terminal

Building and various other locations such as the Hourly Parking Garage and Outer Buildings at

Baltimore/Washington International Thurgood Marshall Airport (BWI Thurgood Marshall) in accordance with the technical provisions.

The award of this contract shall be made to the responsible Bidder that provides qualifications that meet the metrics as defined in this procurement document(s), meets the manpower requirements as noted in the specifications/technical provisions, and have the lowest bid price of the qualified bidders.

NOTICE TO BIDDERS: Each Bidder, before submitting a bid, shall become fully informed as to the extent and character of the work required. No consideration shall be granted for any alleged misunderstanding of the material to be furnished or work to be done. The submission of a bid is an agreement with all the items and conditions referred to herein.

This project has been advertised via eMaryland Marketplace: Specifications (Volume I) and Bid

Documents (Volume II) are available for download via eMaryland Marketplace:

https://emma.maryland.gov. If you are unable to download the documents (Volume I and II), these documents may be examined without charge at the MAA’s Office of Procurement, 7001 Aviation

Blvd, Second Floor, Glen Burnie, Maryland 21061. Copies thereof may be obtained. All bids must be submitted on the bid documents provided in Volume II.

A Pre-Bid Meeting shall be held at via Microsoft Teams at 1:00 p.m. on January 22nd, 2026 for interested Bidders. Please complete the Pre-Bid RVSP to notify the MAA of your intent to attend. This meeting will occur via Microsoft Teams. Please use the following link to access the https://emma.maryland.gov/

(MAA-04/23) Janitorial Services Quality Control and Performance at i-2 meeting or phone number to dial in:

Click here to join the meeting; Join the meeting now

Meeting ID: 275 713 130 523 69 | Passcode: sJ2Pj6Pb

Dial in by phone

+1 667-262-2962,, United States, Baltimore

Phone conference ID: 457 346 909#

If any prospective Bidders who are physically impaired and are planning to attend the Pre-

Bid or Bid Opening meetings, please call ahead to 410-859-7947 (Office of Procurement and

Materials Management), 410-859-7111 (MAA Communications Center), or 410-859-7227 (TDD) to advise of any reasonable accommodations required.

NOTICE TO BIDDERS: Please upload your complete bid response (which includes all documents required in Volume II of this solicitation) to the State’s eMaryland Marketplace Advantage

(eMMA) e-Procurement system. It is important to note, that the pricing grid on eMMA is solely for the purpose of the Bid Tabulation to be made available for public inspection at a reasonable time after the Bid opening in accordance with the Public Information Act Notice, and COMAR 21.05.04.04

Award and 21.05.02.11 Posting of Bids. All bidders are required to utilize the MS Excel Bid Form provided by the Administration (Section P), which is included in Volume II of the solicitation documents. In the event of a discrepancy, the bidder’s offer provided on the MAA MS Excel Bid

Form (Section P), shall prevail.

Each Bid (Section P), if in the amount of $100,000 or more, must be accompanied by a Bid Bond

(Section L) in the amount of 5% of the total contract price. If a Bidder fails to submit these documents, the MAA shall deem the bid non-responsive. The Bid/Proposal Affidavit (Section

M) shall also be submitted with each bid.

A Performance Bond (Section B) in the amount of the total contract price is required of the successful Bidder. The Performance Bond may be annualized. Assistance in obtaining bonds may be available to qualifying businesses through the Maryland Small Business Development Financing

Authority (MSBDFA). See SP-1.04 for more details.

The Performance and Payment Bond may be annualized. See SP 1.04 and SP 1.05 or details.

NOTICE TO BIDDERS: This solicitation is being conducted as a Multi-Step Invitation for Bid (MS-IFB). All responsive bids from responsible bidders submitted on the date and time indicated above that meet the List of Minimum Requirements (i.e. minimum qualifications) will be publicly opened and read aloud at:

https://teams.microsoft.com/l/meetup-join/19%3ameeting_NjdhNTYyMmMtNGIxMS00OWZmLWIwYTYtNGQ3NTMxNjFjZGUw%40thread.v2/0?context=%7b%22Tid%22%3a%22b38cd27c-57ca-4597-be28-22df43dd47f1%22%2c%22Oid%22%3a%22db61c724-a689-42a8-90b1-b931736b7249%22%7d tel:+16672622962,,457346909

(MAA-04/23) Janitorial Services Quality Control and Performance at i-3

February 11th,2026, at 1:00 p.m. Local Time

Via Microsoft Teams Meeting

MAA-MC-26-015 Bid Opening | Meeting-Join | Microsoft Teams

Meeting ID: 289 438 607 408 72

Passcode: SL29GV3C

OR Dial in by phone

+1 667-262-2962, United States, Baltimore

Phone conference ID: 134 789 658#

Positively no bids will be received after February 6th,2026, at 1:00 p.m. Local Time. Late bids, late requests for modifications, or late requests for withdrawal will not be considered.

MAA is not responsible for bids received late and will not receive any bids that are late.

NOTICE TO BIDDERS: Multi-Step Instructions to Bidders

A. General:

1. There will be a two (2) step process for awarding this project: The first step will be the evaluation of the Minimum Requirements of the firms that are bidding. The second step will be to publicly open the bids of those bidders whose Minimum Requirements are determined to be acceptable.

2. This Invitation for Bids does not commit the MAA to award a contract. The MAA reserves the right to reject any and all bids or to request additional information from any source or sources considered qualified.

3. To be responsive, bids must state full, accurate and complete information as required by the Multi-Step Invitation for Bid.

B. Submission of Bids:

1. Bids will be submitted in two (2) separate electronic files. Both files shall be clearly marked with the Contractor’s name and labeled as follows:

File A – Minimum Requirements:

a. Contents: Complete documentation responding to Section TP-1.03 Contractor https://teams.microsoft.com/meet/28943860740872?p=yWdLONKIHNRQpfXieZ tel:+16672622962,,134789658

(MAA-04/23) Janitorial Services Quality Control and Performance at i-4

Qualifications of the Technical Provisions (TP-1) and all necessary back-up documentation to support each answer for this project.

b. Furnish one (1) copy of Minimum Requirements and required documentation. This portion of the bid shall become a binding part of the successful bidder’s contract.

File B – Bid Submission:

a. Contents: Include all forms listed in Volume II except MBE Forms C, D and E.

b. Furnish one (1) copy of the Bid Submission Documents containing the above information. This portion of the bid shall become a binding part of the contract.

2. Delivering Bid Submission:

a. It is the responsibility of each bidder to assure that the Bid Submission is received in eMMA by the time specified in the IFB Notice to Contractors and

Contract Summary.

b. Bid submissions shall be received in eMMA according to the instructions in the

Notice to Contractors “Multi-Step Instructions to Bidders.”

3. Bid Submission Evaluation:

a. All bid packages received by the deadline will be reviewed, accepted or rejected as indicated below. In the review process, the MAA may request additional technical assistance from any source. The bid packages will be reviewed in two sequential steps:

i. Review of File A – Minimum Requirements: The MAA will evaluate the Minimum

Requirements submitted to determine if it is “Acceptable” or “Not Acceptable”.

To be qualified as “Acceptable,” the bidder shall provide all the requested

Minimum Requirements in sufficient detail to enable MAA to confirm bidder’s acceptableness for each one of the items of the Contractor Qualifications. The

MAA may meet with or otherwise contact any or all bidders to identify deficiencies, which must be corrected in order to meet the Minimum

Requirements. After evaluation of the initial and supplemental information, the

MAA shall determine whether the bidder is “Acceptable” or “Not Acceptable”.

File A will not be publicly opened.

ii. Opening of File B – Bid Submission: The File B contents from the “Acceptable” bidders will be publicly opened on the date and time indicated in IFB Notice to

Contractors. The MAA will determine which bidder has the lowest bid price considering all parts, Allowances, Deduct Alternates and Add Alternates. The

(MAA-04/23) Janitorial Services Quality Control and Performance at i-5 apparent low bidder’s name will be announced. MAA will not open the File B packages belonging to those bidders deemed “Not Acceptable” by MAA.

NOTICE TO BIDDERS: In accordance with Code of Maryland Regulations (COMAR)

21.05.02.16, to receive a contract award, a Bidder must be registered on eMaryland Marketplace as a vendor. To register on eMaryland Marketplace, go to the Department of General Services

Website at https://emma.maryland.gov.

The MAA has determined under the Maryland Living Wage Law (SP-1.56), the contract resulting from this solicitation has been deemed to be a Tier 1 contract.

NOTICE TO BIDDERS: The MAA hereby notifies all Bidders that in regard to any contract entered into pursuant to this advertisement, certified Minority Business Enterprise (MBE) firms shall be afforded full opportunity to submit bids in response to this notice and shall not be subjected to discrimination on the basis of race, color, sex, or national origin in consideration for an award.

MBE firms are encouraged to respond to this solicitation notice.

An MBE subcontract participation goal of 0% of the total contract dollar amount has been established for this procurement.

NOTICE TO BIDDERS: By submitting a response to this solicitation, a vendor shall be deemed to represent that it is not in arrears in the payment of any obligation due and owing the

State of Maryland. This includes the payment of taxes and employee benefits, and that it shall not become in arrears during the term of the contract if selected for contract award.

By submitting a response to this solicitation, the Bidder agrees to accept payments by electronic funds transfer unless the State Comptroller's Office grants an exemption. The selected

Bidder shall register with the EFT Registration, General Accounting Division form using the

COT/GAD X10 Vendor Electronic Funds (EFT) Registration Request Form, available at http://compnet.comp.state.md.us/gad/pdf/GADX-10.pdf. Any request for exemption must be submitted to the State Comptroller's Office for approval at the address specified on the COT/GAD

X-10 form and must include the reason for exemption.

Questions regarding the Electronic Funds Transfer should be referred to the Office of the

Comptroller, General Accounting Division, 80 Calvert Street, Room 200, Annapolis, Maryland

21401, (410) 260-7813, Option#2 or gad@marylandtaxes.gov.

The MAA reserves the right to reject any and all bids and/or waive technical defects if, in its judgment, the interest of the Administration may so require.

If there are any questions regarding this contract, please contact:

Daniel Guthrie, CPPB,CMPO http://compnet.comp.state.md.us/gad/pdf/GADX-10.pdf mailto:gad@marylandtaxes.gov

(MAA-04/23) Janitorial Services Quality Control and Performance at i-6

Office of Procurement & Materials Management

Maryland Aviation Administration

Construction & Maintenance Section

Phone: 410-859-7097

Email: dguthrie@bwiairport.com mailto:dguthrie@bwiairport.com

Contract Summary for Maintenance Contracts Contract No. MAA-MC-26-015 (MAA-04/24) Janitorial Services Quality Control and Performance at BWI ii

CONTRACT SUMMARY

Item Description

MAA Contract Number MAA-MC-26-0015

Contract Title Janitorial Services Quality Control and Performance at BWI at BWI Thurgood Marshall Airport

Small Business Reserve YES () – NO (X)

MBE Participation Goal 0%

MBE Liquidated Damages YES ( ) - NO (X)

VSBE Participation Goal 0%

Applicable General Conditions All Except GC-1.51

Applicable Special Provisions: All Except as Noted 1.01, 1.02, 1.05 and 1.07

SP-1.01 X SP-1.09 X SP-1.17 X SP-1.25 X SP-1.33 X SP-1.41 X SP-1.49

SP-1.02 X SP-1.10 X SP-1.18 X SP-1.26 X SP-1.34 X SP-1.42 X SP-1.50

X SP-1.03 X SP-1.11 X SP-1.19 X SP-1.27 X SP-1.35 X SP-1.43 X SP-1.51

X SP-1.04 X SP-1.12 X SP-1.20 X SP-1.28 X SP-1.36 X SP-1.44 X SP-1.52

SP-1.05 X SP-1.13 X SP-1.21 X SP-1.29 X SP-1.37 X SP-1.45 X SP-1.53

X SP-1.06 X SP-1.14 X SP-1.22 X SP-1.30 X SP-1.38 X SP-1.46 X SP-1.54

SP-1.07 X SP-1.15 X SP-1.23 X SP-1.31 X SP-1.39 X SP-1.47 X SP-1.55

X SP-1.08 X SP-1.16 X SP-1.24 X SP-1.32 X SP-1.40 X SP-1.48 X SP-1.56

Applicable Technical Provisions TP-1.01 through TP-1.20

Maryland Living Wage YES ( X ) - NO ( )

Project Location BWI Airport ( X ) - MTN Airport ( )

Bid Bond Required YES ( X ) - NO ( )

Performance Bond Required YES ( X ) - NO ( )

Payment Bond Required YES ( ) - NO ( X )

Contract Duration Maximum of 18 months, Zero Renewal Option

Pre-Bid Meeting Date/Time January 22, 2026 at 1:00 p.m. via Microsoft Teams:

Meeting ID: | Passcode:

OR Dial in by phone

| Phone conference ID:

Question Due Date:

Must be submitted in writing via email dguthrie@bwiairport.com

January 30, 2026, by 1:00 PM Local Time

Bid/Proposal Due Date/Time

THIS IS A MULTI-STEP IFB.

February 6, 2026, at 1:00 PM Local Time

Join the meeting now

Meeting ID: 275 713 130 523 69 | Passcode: sJ2Pj6Pb

Dial in by phone

+1 667-262-2962,, United States, Baltimore

Phone conference ID: 457 346 909#

Bids must be submitted via eMMA: https://emma.maryland.gov/ mailto:dguthrie@bwiairport.com https://teams.microsoft.com/l/meetup-join/19%3ameeting_NjdhNTYyMmMtNGIxMS00OWZmLWIwYTYtNGQ3NTMxNjFjZGUw%40thread.v2/0?context=%7b%22Tid%22%3a%22b38cd27c-57ca-4597-be28-22df43dd47f1%22%2c%22Oid%22%3a%22db61c724-a689-42a8-90b1-b931736b7249%22%7d tel:+16672622962,,457346909

Contract Summary for Maintenance Contracts Contract No. MAA-MC-26-015 (MAA-04/24) Janitorial Services Quality Control and Performance at BWI ii

Bidders are reminded that a completed Feedback Form is requested if a no-bid decision is made.

Bid/Proposal Opening Date/Time

The bid tabulation will be available to the public on eMMA via

February 11 ,2026 at 2:00 PM Local Time

Click here to join the meeting;

Via Microsoft Teams Meeting

MAA-MC-26-015 Bid Opening | Meeting-Join | Microsoft Teams

Meeting ID: 289 438 607 408 72

Passcode: SL29GV3C

OR Dial in by phone

+1 667-262-2962,, United States, Baltimore

Phone conference ID: 134 789 658# https://teams.microsoft.com/meet/28943860740872?p=yWdLONKIHNRQpfXieZ tel:+16672622962,,134789658

Technical Provisions (TP) Page 1 of 24 Contract No. MAA-MC-26-015

(MAA-10/25) Janitorial Svcs QC and Performance Program at BWI

TECHNICAL PROVISIONS

AT

TP-1.01 General Scope of Work

A. The Contractor shall provide all labor, supervision, materials, and expertise to perform monthly computerized profiles of the cleanliness in the public and tenant spaces of the Airport

Terminal Building and various other locations such as the Hourly Parking Garage and Outer

Buildings at Baltimore/Washington International Thurgood Marshall Airport (BWI

Thurgood Marshall) in accordance with the technical provisions.

B. As referenced in these technical provisions, the goal for this program is to establish definable cleaning standards that can be tracked from month-to-month and year-to-year so that the

Administration may determine of the cleaning at BWI Thurgood Marshall meets the cleaning standards set forth in the services contracts as referenced in TP-1.06 through TP-1.09. The

Administration will use these standards to determine whether the cleaning performed by the

Administration’s janitorial services contractors are meeting the requirements of the cleaning contracts, the standards are being achieved and maintained; or if declining – provide direction for improvement. The secondary responsibility is to utilize quality assurance cleaning standards technology to aid in the performance and cleaning standards of the Administration’s janitorial contractors to maintain BWI Thurgood Marshall facilities to world class cleaning standards.

C. The Maryland Aviation Administration (Administration or MAA) shall have the unilateral right to order, in writing or verbally, changes in the work within the scope of the Contract in accordance with General Provisions clause “Changes”.

D. The term “Administration” is used through these specifications and means the

Administration’s Contract Administrator or a designee, or other management personnel.

The phrases “the Contractor shall provide” “at no additional cost to the Administration” means that there shall be no separate line item for compensation and that the cost shall be factored into any unit cost as stated in the specifications.

E. The Contractor shall be required to provide Bid, Payment and Performance Bonds in accordance with sections SP-1.03 Bid Guarantee and SP-1.04 Performance Guarantee and SP-1.05 Payment Guarantee. As bonding affects the amount of any bid all

Contractors shall read these provisions.

F. Any Amendment to the contract shall be considered an alteration of the specifications and shall be handled in accordance with SP-1.45 Alteration of Specifications or of Character

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(MAA-10/25) Janitorial Svcs QC and Performance Program at BWI of Work. Should such alterations in the Specifications result in the Contractor being assessed an increase in the cost of the Payment and Performance Bonds, the Administration shall compensate the Contractor for the increase in bonding cost upon receiving a copy of the surety’s invoice.

G. The order of preference of contract documents shall be as follows:

1. Bid Forms

2. Technical Provisions

3. Special Provisions

4. General Provisions

H. This contract is subject to various audits. The Contractor shall be available to assist and fully comply with any audit requests in a timely manner and according to TP-1.19

Administration’s Right to Inspect.

TP-1.02 Basis of Award and Preparation of Bid

A. The contract shall be awarded in accordance with the Instructions to Bidders.

B. All line items in Section P must be completed at the time of the bid submittal. In preparing its Bid, the Contractor shall not leave any blank line unfilled, including but not limited to unit prices and totals. Any blank space shall render the Bid incomplete. The

Administration reserves the right to reject any incomplete bid and proceed to the next lowest responsive and responsible bidder.

C. In preparing its Bid, the Contractor shall not include with the Bid any stipulation(s) or qualification(s). The Administration shall reject any Bid and proceed to the next lowest responsive and responsible bidder.

TP-1.03 Contractor Qualifications

A. Experience

1. The Contractor must have five (5) years’ experience as a company working in the janitorial/cleaning/custodial consulting business. The Administration shall not accept any company who has any affiliation with The Chimes, Maryland Works, Inc., or Alliance, Inc. In addition, the Administration shall not accept the experience of individual employees or combinations of employees as company experience.

2. The Contractor shall submit documentation demonstrating the five (5) year experience, including company, address, contact person, telephone number, and term of contract, description and amount.

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3. The Contractor shall submit with the Bid documents its qualifications on Section

Q, Experience Questionnaire. If Section Q is not submitted with the bid or at the request of the Administration following bid opening, the Administration shall reject the bid as non-responsible and proceed to the next lowest responsive and responsible bidder.

4. The contractor must provide documentation and references that they have provided janitorial Quality Control / Quality Assurance (QA) services in a size Category X airport performing monthly computerized profiles of the cleanliness in the public and tenant spaces of the Airport terminal facilities and various other locations of at least one million square feet.

5. The contractor shall demonstrate and provide analysis, that shows how their QA process improved cleaning programs using the inspection data.

6. The contractor shall show and demonstrate their computer algorithm method that they plan to use to capture data at the airport that makes their monthly inspections consistent.

7. The Administration’s Office of Custodial Services and terminal building janitorial contractor use Apple based tablets (iPads) and programs for cleaning quality control. The Administration prefers Apple based products.

8. For the purposes of these qualifications the terms Quality Control and Quality

Assurance are interchangeable.

B. Definition of Category X Airport

A Category X Airport is an airport in the United States where screening is performed pursuant to 49 CFR, Part 1544.101(a)(1) or 1546.101 (a) and the number of annual enplanements is 5 million or more and international enplanements are 1 million or more.

Currently, there are 27 Category X Airports in the United States that the Maryland Aviation

Administration recognizes for the purposes of this contract as follows:

Number Airport

FAA ID

Category X Airport Name State

1 ATL Hartsfield-Jackson Atlanta International Georgia

2 BOS Boston Logan International Massachusetts

3 BWI Baltimore-Washington International Thurgood Marshall Maryland

4 CLT Charlotte/Douglas International No. Carolina

5 DCA Washington Reagan National Virginia

6 DEN Denver International Colorado

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Number Airport

FAA ID

Category X Airport Name (Continued) State

7 DFW Dallas/Fort Worth International Texas

8 DTW Detroit Metropolitan Wayne County Michigan

9 EWR Newark Liberty International New Jersey

10 FLL Fort Lauderdale – Hollywood International Florida

11 HNL Daniel K. Inouye International (Honolulu) Hawaii

12 IAD Washington-Dulles International Virginia

13 IAH George Bush Intercontinental (Houston) Texas

14 JFK John F. Kennedy International New York

15 LAS Harry Reid International (Las Vegas) Nevada

16 LAX Los Angeles International California

17 LGA LaGuardia New York

18 MCO Orlando International Florida

19 MIA Miami International Florida

20 MSP Minneapolis-St. Paul International Minnesota

21 ORD Chicago O'Hare International Illinois

22 PHL Philadelphia International Pennsylvania

23 PHX Phoenix Sky Harbor International Arizona

24 SEA Seattle-Tacoma International Washington

25 SFO San Francisco International California

26 SJU Luis Munoz Marin International Puerto Rico

27 STL Lambert St. Louis International Missouri

C. Performance Evaluations

1. The Administration reserves the right to perform for the benefit of itself and other

State agencies evaluations (interim and/or final) of the performance of the Contractor and subcontractors for this contract.

2. Performance evaluations may be used or reviewed by a Procurement Officer in the course of making a future determination of responsibility under other procurements.

3. Unsatisfactory performance of this contract (or any part of it), whether or not the contract is terminated for default and whether or not an unsatisfactory report (interim

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(MAA-10/25) Janitorial Svcs QC and Performance Program at BWI and/or final) is issued, may result in a determination that the Contractor is not a responsible bidder or Offeror under COMAR 21.06.01.01.

4. Nothing in this contract shall be construed to limit or qualify the authority of the

Procurement Officer under the Procurement Statutes or COMAR Title 21.

TP-1.04 Duration

A. Term of Contract. This Contract shall remain in effect for a period of 18 months beginning with the delivery of the initial Notice to Proceed (NTP) date to Contractor. The

Administration reserves the right to terminate the contract for convenience after twelve

(12) months of service by providing written notice 90 days prior to termination.

B. Contract Spending Authority. The contract spending authority is “Not to Exceed”

$200,000.00 as referenced in TP-1.11 Compensation to Contractor. The contract ends when the contract spending authority is reached, regardless of months remaining as referenced in Term of Contract above.

TP-1.05 Security Requirements

A. It is the Contractor’s responsibility to become familiar with the various aspects of 49 CFR

1542, Transportation Security Administration (TSA), Department of Transportation, Airport Security. Any violation by the Contractor and any subsequent fines imposed due to the violation will be the responsibility of the Contractor. Contractor may find a link to

49 CFR 1542 on the TSA website.

B. Security Identification Badge Requirements. All Contractor employees shall be required to obtain a valid airport-issued Security Identification Badge, including a U.S. Customs Seal, in accordance with SP-1.29 BWI Airport Security, Access Badge, Airfield Vehicle Ramp

Permits and U.S. Customs Access Badges. Compensation for the security badges shall be in accordance with TP-1.11 Compensation to Contractor. The security badge requirements are Contractor personnel shall not be permitted to begin work on the job site until issued an

Access Badge. Contractor must insure that Badges are displayed above the waste at all times while employees are in the Security Identification Display Area (SIDA).

C. Authorized Badge Holders List. The Contractor is responsible for maintaining a list of

MAA authorized identification badge holders within the Contractor’s organization. Upon

Administration’s request, the Contractor must be able to submit a report listing the badge holders. The report must include the following:

1. Company Name

2. MAA Contract Number

3. Application Date

4. Name of Badge Holder

5. Badge Number

6. Badge Approval Date

7. Customs Area Access Information

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8. Expiration Date

D. U.S. Customs Security Area Bond. Contractor may be required to obtain an Airport

Customs Security Area Bond in accordance with SP-1.29 BWI Marshall Airport Security, Access Badges, Airfield Vehicle Ramp Permits and U.S. Customs Access Badges. The

Contractor shall be reimbursed for the direct cost of the bond per the Extra Work

Allowance, as referenced in TP-1.12, upon receipt of appropriate documentation.

E. No individual shall be allowed to operate a motor vehicle unescorted in the BWI Airport

Air Operations Area (AOA) unless that individual is properly badged and has successfully completed Airfield Driver’s Training. All Contractor, and subcontractor employees when applicable, who operate motorized vehicles on the AOA shall be required to obtain a valid airport-issued driving permit.

F. All motor vehicles operated by Contractor employees in the AOA must have an airfield inspection performed before allowed onto the AOA. The vehicles must be free from any leaks (oil, fuel, coolant, hydraulic fluid, and chemicals), be equipped with safety equipment

(fire extinguisher and triangles – no flares are acceptable), have the company name on both sides of the vehicle, and all lights and warning devices shall be operational. The airfield inspection and all required repairs shall be at the Contractor’s expense.

G. All Airport access identification badges are the property of the Administration. Upon the

Contract Ending Date, or in the event any Representative is terminated for any reason or resigns, or is absent in excess of 22 days, the access badges must be returned to the

Administration within 24 hours. A copy of the return receipt certificate (issued by the

Office of Airport Security) must be submitted to the Authorized Signer of the original application. The Contractor’s monthly payment or a penalty of $1,000.00 per person per occurrence may be withheld unless the access badges are returned, and a return receipt certificate is tendered.

Note: Airport Security Clearance and U.S. Customs and Border Protection Clearance usually takes about four (4) weeks. Contractor should plan accordingly as no Contractor or Subcontractor employee who is not properly badged may start work on this Contract.

TP-1.06 Contractor’s Responsibilities

A. The Contractor, using the existing cleaning specifications for BWI Marshall, shall conduct monthly random inspections throughout the airport terminal and outer buildings to provide accurate, objective, and consistent performance data. Total square footage covered by the current Administration janitorial services contracts for monthly quality control inspections totals 2,929,214 square feet (as of July 2025) broken down as follows:

Location Square Footage

1. Airport Terminal Building 2,003,678

2. Outer Buildings 92,387

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3. Glass Cleaning 833,149

The Airport Terminal Building square footage of 2,003,678 listed above includes 55,427 square feet for the five gate Concourse A/B Connector which is scheduled to open for passenger services on December 31, 2025. The Administration shall provide revised

“Exhibits” as referenced in B. below as they become available.

B. The Contractor shall provide a measurement of custodial/janitorial performance so that the level of service is compared to the goals set forth in the Administration janitorial contracts.

The measurement shall be based by observing a pre-determined sample of items that are routinely cleaned and then showing the relationship between cleaning performance and cleaning processes. The inspection profile shall be used to identify cleaning trends to help the janitorial contractors improve cleaning activities. For that purpose, the Administration shall provide copies of the cleaning specifications outlined in the Administration’s janitorial services contracts to the Contractor as follows:

1. Terminal Building Janitorial Services Cleaning Contract Specifications, including the following technical provisions and exhibits:

a) TP-2, Terminal Building Cleaning Specifications.

b) TP-3, Terminal Carpet Cleaning Specifications.

c) TP-4, Terminal Hard Floor Cleaning Specifications.

d) Exhibit C-1 – Milliken Recommended Carpet Maintenance Procedures.

e) Exhibit D – Mirror Tile Floor Care Recommendations.

f) Exhibit E – Terminal Restroom Information.

g) Exhibit F – Terminal Stairwell, Tug Lane, BWI Light Rail Platform

Information & 6th Floor Spine Vestibule Terrazzo.

h) Exhibit G – Granite Steps, Granite Elevator and Terrazzo Steps Information;

i) Exhibit H – Airline Holdroom and Passenger Boarding Bridges (PBB)

Cleaning Frequencies.

j) Exhibit I – Showcase Terrazzo and Porcelain Mirror Tile Floor Information.

k) Exhibit J – Terminal Carpet Square Footage and Cleaning Frequency.

l) Exhibit M – Elevators, Escalators, Moving Walkways and ADA Lifts.

m) Exhibit N – Total Terminal Square Footage Recap.

2. Outer Building Janitorial Services Cleaning Contract Specifications, including:

a) TP-2, Outer Building and Hourly and Daily Garages Cleaning Specifications

b) Exhibit D – Annual Floor Care Projects.

3. Glass Cleaning Services Cleaning Contract Specifications, including:

a) Exhibit A – Glass Cleaning Projects, Square Footages and Recommended

Frequencies.

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C. The monthly inspections shall be performed over a period of four (4) consecutive days. Three days shall be for inspecting the Terminal Building, and one day for the Outer Buildings as referenced in TP-1.09.

D. The Contractor shall conduct a minimum of 50 Hygenia ATP Meter tests or using an alternate means, as directed by the Administration, during the monthly inspections.

E. The Contractor shall supply to the Administration a continuous 12-month supply of ATP swabs (at projected use of 100 per month) to be used by the Administration.

F. The inspector(s) shall enter into a tablet computer the inspection information. The monthly

Performance Management Report shall identify the airport's current actual cleanliness levels, on a percentage basis for:

1. Building Group Performance / Overall Cleanliness Performance.

2. Room Type / Area Performance Analysis.

3. Room Type / Area Quality Trend Analysis.

4. Top Five Area Scores.

5. Top Five Service Scores.

6. Bottom Five (Deficient) Area Scores.

7. Bottom Five (Deficient) Service Scores.

8. Cleaning Deficiencies By Function.

9. Top 10 Cleaning Deficiencies By Item.

10. Condition Analysis.

11. Process Analysis.

12. Equipment Inspections.

13. Recommended courses of action for janitorial management, supervisors and employees.

14. Analysis shall attempt to identify defective/inferior cleaning products and/or cleaning practices/procedures.

15. Adenosine Triphosphate Readings (ATP).

G. All types of rooms and areas shall be included in the profile and findings shall be presented in the Performance Management Report. The monthly report format shall be approved by the

Administration, designed to assist the Administration to identify the current quality status, and clarify items/conditions/areas where progress should be made. The Contractor shall provide to the Administration a monthly electronic copy of the Performance Management Report.

The report shall be broken up into two reports: one for the Terminal Building and one for the

Outer Buildings.

H. The cleaning problems the Contractor's inspector shall include, but are not limited to, the following:

1. The presence of surface litter, paper, or debris at a level which suggests the impression of disorderliness and clutter.

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2. The presence of un-bonded dust build-up on any surface of any items subject to appropriate cleaning techniques.

3. The incomplete, inconsistent or superficial cleaning of any item subject to cleaning, including the following: corners, inside, outside, top, bottom, under and over all surfaces.

4. The presence of…