Vendor_Conference_-_Device_Photo.pdf

This is a vendor conference photo attachment for Dane County, Wisconsin's Jail Resident Communication Services RFP 2026-RFP-051-PR. The document provides visual documentation of the required equipment configuration in Mental Health Housing Unit 623, showing a hardwired resident telephone (without headphone capability) on the left side and a tablet in a security enclosure with hardwired power on the right side. The RFP solicits proposals for a comprehensive digital resident telephone, tablet, and video visitation system across three County facilities: the City-County Building Jail (368-bed capacity), Public Safety Building Jail (504-bed capacity), and Dane County Courthouse (85-bed capacity). The scope requires a minimum of 168 fixed resident telephones, 70 kiosks, approximately 600-800 tablets scaled to average daily population of 649 residents, and 64 non-contact visitation handsets providing 24/7 service. A mandatory vendor conference was held on July 9, 2026, with proposals due August 5, 2026 at 2:00 p.m. All vendor representatives attending the site visit must complete background screening including FBI, DOT, warrant, and criminal-history checks, with registration due July 2, 2026. The contract term is five years from January 1, 2027, through December 31, 2031, with renewal terms subject to mutual agreement.

The vendor must supply all installation, maintenance, and technical support services at no cost to the County with a four-hour response time for support requests. Pricing is subject to FCC maximum rate caps of $0.07 per minute for local, intrastate, and interstate calls and $0.12 per minute for remote video visitation. The incumbent contractor, Global Tel*Link Corporation d/b/a Viapath Technologies, currently operates under phased extension through October 31, 2026. The system must integrate with the existing Dane County Records Management System and resident banking system operated by Summit Group/CBM Managed Services at no additional cost to the County. 2025 usage data demonstrates significant volume: 732,677 phone calls consuming 7,472,878 minutes, 1,492,332 tablet video-visit minutes, and 22,941,879 total tablet minutes across 22 service categories. Evaluation criteria are weighted as follows: Organization Capabilities (20 points), Staff Qualifications (15 points), Project Timeline & Implementation Plan (15 points), Technical Requirements/After Sales & Support (30 points), Cost (20 points), and Local Vendor Preference (5 points). Questions were due July 22, 2026, with the Dane County Purchasing Division serving as the sole point of contact.