Cost_Proposal_Attachment_-_25-019_-_Jail_Resident_Communication_Services_-_Revised_6_29_26.xlsx
XLSX spreadsheet 125 KB Posted
- Solicitation number
- 2026-RFP-051-PR
- Issued by
- Dane County, Wisconsin
About this file
This is a cost proposal attachment form for Dane County, Wisconsin's Request for Proposal (RFP 2026-RFP-051-PR) for Jail Resident Communication Services, which encompasses phone systems, tablet services, and video visitation capabilities. The RFP seeks comprehensive digital communication solutions for the Dane County Jail facility, including debit, collect, and prepaid calling services covering local, IntraLATA, intrastate, and interstate calls; remote video visitation services; written messaging and photo attachments between residents and external contacts; tablet-based services with entertainment and premium content options; and transaction processing fees. Vendors must submit pricing proposals using the Base Pricing tab and may submit alternative or creative pricing structures using the Alternative Pricing tab if they believe such approaches offer better value. Cost proposals will be evaluated and scored based on submitted rates multiplied by prior usage data, with the lowest total evaluated cost receiving maximum points and all other proposals receiving proportionate cost points relative to the lowest bid.
The pricing structure requires vendors to provide separate Resident Rates and Dane County Rates, with the Dane County Rate reflecting direct, bulk, or special pricing to support subsidized services. Administrative fees have been removed from this RFP, and vendors must clearly identify rates that do not exceed maximum amounts authorized by the state's Public Utilities Commission and the Federal Communications Commission. All pricing proposals must include future term increases for Terms 2 through 5, with future pricing adjustments applying to both resident and county rates. Vendors must also confirm the provision of numerous services at no cost, including commissary ordering, grievance systems, medical requests, phone calls to booking phones and the PREA line, law library access, religious resources, and on-premise video visitation. Additionally, vendors may propose no-cost phone minutes, video minutes, or messages to residents, with final subsidized usage levels to be established post-award based on available funding and negotiated pricing.
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Base Pricing BASE COST PROPOSAL ATTACHMENT - Revised 6/29/26
2026-RFP-051-PR
Jail Resident Communication Services (Phone, Tablet, Visitation)
| Vendor Name: |
| Vendors must submit pricing using the Base Pricing tab and may also propose alternative or creative pricing structures if they believe those structures offer better value and better rates to Dane County using the Alternative Pricing tab. |
Cost Proposals will be scored based on submitted rates multiplied by prior usage. The proposal with the lowest total evaluated cost will receive the maximum points. All other proposals will receive a proportionate share of cost points based on their evaluated cost in comparison to the lowest total evaluated cost.
1. Any field that is white is a field that can or should be filled in by the vendor (includes some Unit of Measure column fields).
2. Any field within a "Fee ($)" column must be filled in if the corresponding item description field is light blue. A vendor can indicate that they are providing a service at no cost by placing a "$0.00" in the rate/fee column.
3. The "Additional Explanation" field may be used to help explain elements of a service or cost.
4. Some Pricing Categories have additional spaces to add in items/services not otherwise specified (Other:) for the given category. Provide a description of the item/service in the Description column. It is not required to provide additional items/services - you can simply leave these fields blank if there are no additional items/services.
5. If applicable, rates/fees shall not exceed the maximum authorized by the state's telecommunication regulatory authority ("PUC") and the Federal Communications Commission ("FCC").
6. Future Term Increases apply to both Resident and Dane County Rates.
7. Vendors must provide a Resident Rate, where applicable.
8. Vendors must provide a Dane County Rate that that reflects direct rates, bulk rates or special pricing.
The County may provide funding to support an allotment of phone minutes, video minutes, and messages for residents at no cost to the residents. The Dane County Rate below should represent the rate charged to Dane County to provide subsidized services. Any final subsidized usage levels will be established after award based on available funding, final negotiated pricing, and any no-cost minutes or messages included in the awarded contractor’s proposal.
| 1 | PHONE RATES (Debit, Collect & Prepaid Calls - includes Local, IntraLATA, Intrastate & Interstate) | ||||||||
| # | Description | Unit of Measure | Resident Rate (S) | Dane County Rate ($) | Additional Explanation | Term 2 % Increase | Term 3 % Increase | Term 4 % Increase | Term 5 % Increase |
| 1 | Usage Fee | Per Minute |
| 2 | VIDEO RATES | ||||||||
| # | Description | Unit of Measure | Resident Rate (S) | Dane County Rate ($) | Additional Explanation | Term 2 % Increase | Term 3 % Increase | Term 4 % Increase | Term 5 % Increase |
| 2 | Remote Video Visitation | Per Minute |
| 3 | MESSAGING RATES | ||||||||
| # | Description | Unit of Measure | Resident Rate (S) | Dane County Rate ($) | Additional Explanation | Term 2 % Increase | Term 3 % Increase | Term 4 % Increase | Term 5 % Increase |
| 3 | Written Message - Family & Friends to Resident | Per Message Received | |||||||
| 4 | Photo Attachment - Family & Friends to Resident | Per Photo Received | |||||||
| # | Description | Unit of Measure | Resident Rate (S) | Dane County Rate ($) | Additional Explanation | Term 2 % Increase | Term 3 % Increase | Term 4 % Increase | Term 5 % Increase |
| 5 | Written Message - Resident to Friends & Family | Per Message Sent |
| 4 | TABLET FEES & ACCESSORIES | |||||||
| # | Description | Unit of Measure | Resident Rate (S) | Additional Explanation | Term 2 % Increase | Term 3 % Increase | Term 4 % Increase | Term 5 % Increase |
| 6 | Basic Tablet Use | Per Minute | A General Per Minute Tablet Use Rate or Connection Fee to Use a Tablet is Not Permitted Under this RFP | |||||
| 7 | Replacement headphones or earbuds | Per Unit | ||||||
| 8 | Premium Content & Entertainment - Movies, Games, Music, etc. | Per Minute | ||||||
| 9 | Other: | |||||||
| 10 | Other: | |||||||
| 11 | Other: | |||||||
| 12 | Other: |
| 5 | TABLET SERVICES | ||
| # | Description | Yes | If No, Provide the Associated Fee ($) & Explanation |
| 13 | Is Audio and Video Recording and Storage included with the cost of the tablet? | ||
| 14 | Is Continuous Biometric Technology included with the cost of the tablet? | ||
| 15 | Is Grievance System Service included with the cost of the tablet? | ||
| 16 | Is Medical Request Service included with the cost of the tablet? | ||
| 17 | Will you provide access to the Confidential Wireless Network for the Medical and Mental Health Provider? |
| 6 | TRANSACTION FEES | |||||||
| # | Description | Unit of Measure | Fee (S) | Additional Explanation | Term 2 % Increase | Term 3 % Increase | Term 4 % Increase | Term 5 % Increase |
| 18 | Fee for automated payments (includes payments by interactive voice response, web, or kiosk) | Per Deposit | ||||||
| 19 | Fee for payment using live operator | Per Deposit | ||||||
| 20 | Paper bill/statement fee | Per Statement | ||||||
| 21 | Fee for use of third-party money transmitter (ie: MoneyGram, Western Union, credit card processing, transfers from third-party commissary accounts) | Per Deposit |
| 7 | ADMINISTRATIVE FEE & INDIGENCY | |||
| # | Description | Amount ($) | Yes | If No, Provide the Revised Fee ($) Amount & Explanation |
| 22 | Administrative Fee - Term 1 | The Administrative Fee has been removed from this RFP. | ||
| 23 | Administrative Fee - Term 2 | |||
| 24 | Administrative Fee - Term 3 | |||
| 25 | Administrative Fee - Term 4 | |||
| 26 | Administrative Fee - Term 5 | |||
| # | Description | Amount ($) | If No, Provide a Thorough Explanation | |
| 27 | Indigency Funds - Term 1 | |||
| 28 | Indigency Funds - Term 2 | |||
| 29 | Indigency Funds - Term 3 | |||
| 30 | Indigency Funds - Term 4 | |||
| 31 | Indigency Funds - Term 5 |
| 8 | SERVICES REQUIRED AT NO COST (CONFIRMATION VIA SCOPE OF WORK) | ||
| # | Description | Yes | If No, Provide the Associated Fee ($) & Explanation |
| 32 | Commissary ordering, Account Balance info, Resident Requests, Grievances, Facility Messages, Jail Handbook, Facility Announcements, Forms and Resources | ||
| 33 | How to Guides for Tablet use/Help resources | ||
| 34 | Address Book | ||
| 35 | Confidential Medical Requests | ||
| 36 | Phone calls from Booking phones | ||
| 37 | Phones calls from Public Lobby phone to assist released residents | ||
| 38 | Religious Resources | ||
| 39 | OverDrive Digital Library interface - Funded by DCSO, residents can submit book recommendations | ||
| 40 | Education & Programming | ||
| 41 | Calls and Video Visitation with Legal Representation and facility-approved service providers | ||
| 42 | Photo Gallery | ||
| 43 | Law Library | ||
| 44 | Phone calls to the PREA line | ||
| 45 | On-Premise Video Visitation |
| 9 | ADDITIONAL SERVICES OFFERED AT NO COST | |
| # | Description | Detailed Explanation and Format of No Cost Item Provided |
| 46 | No Cost Phone Minutes Provided by Vendor to Residents | |
| 47 | No Cost Video Minutes Provided by Vendor to Residents | |
| 48 | No Cost Messages Provided by Vendor to Friends & Family | |
| 49 | No Cost Photos Provided by Vendor to Friends & Family | |
| 50 | No Cost Messages Provided by Vendor to Residents | |
| 51 | Other: | |
| 52 | Other: | |
| 53 | Other: | |
| 54 | Other: | |
| 55 | Other: | |
| 56 | Other: | |
| 57 | Other: | |
| 58 | Other: | |
| 59 | Other: |
Alternative Pricing ALTERNATIVE COST PROPOSAL ATTACHMENT - Revised 6/29/26
2026-RFP-051-PR
Jail Resident Communication Services (Phone, Tablet, Visitation)
| Vendor Name: |
| Use this Alternative Pricing tab to propose alternative or creative pricing structures if you believe those structures offer better value and better rates. Examples may include sliding scale pricing, tiered volume discounts, bundled pricing, performance-based pricing, milestone-based pricing, optional service packages, or other innovative pricing approaches. |
Alternative pricing proposal must:
1. Clearly identify how the pricing structure works;
2. State all assumptions, conditions, minimum commitments, thresholds, and exclusions;
3. Include sufficient detail for the County to calculate total cost under likely usage scenarios;
4. Explain whether the pricing model applies to the Partially Subsidized Tier, Fully Subsidized Tier, any bulk-rate structure, or any combination;
5. Provide rates/fees that do not exceed the maximum authorized by the state's telecommunication regulatory authority ("PUC") and the Federal Communications Commission ("FCC"), if applicable.
6. Clearly state rates for Residents and rates for Dane County.
7. Separate mandatory costs from optional costs;
8. Identify any pricing escalators, renewal terms, or cost adjustment mechanisms; and
9. Not conflict with any mandatory contract, procurement, or insurance requirements.
10. The County reserves the right to evaluate pricing based on base pricing, alternative pricing , or a combination of both, and may normalize pricing for evaluation purposes to ensure fair comparison across offers.
11. Include future pricing increases for Terms 2 - 5.
12. Complete all other lines within each section of the cost proposal (Line Item #'s 4 - 56)
| 1 | PHONE RATES (Debit, Collect & Prepaid Calls - includes Local, IntraLATA, Intrastate & Interstate) |
| 1 |
| 2 | VIDEO RATES (Remote Video Visitation) |
| 2 |
| 3 | MESSAGING RATES (Written Messages - Family & Friends to Resident, Resident to Family and Friends and Photo Attachments from Family & Friends to Resident) |
| 3 |
| 4 | TABLET FEES & ACCESSORIES | |||||||
| # | Description | Unit of Measure | Resident Rate (S) | Additional Explanation | Term 2 % Increase | Term 3 % Increase | Term 4 % Increase | Term 5 % Increase |
| 3 | Basic Tablet Use | Per Minute | A General Per Minute Tablet Use Rate or Connection Fee to Use a Tablet is Not Permitted Under this RFP | |||||
| 4 | Replacement headphones or earbuds | Per Unit | ||||||
| 5 | Premium Content & Entertainment - Movies, Games, Music, etc. | Per Minute | ||||||
| 6 | Other: | |||||||
| 7 | Other: | |||||||
| 8 | Other: | |||||||
| 9 | Other: |
| 5 | TABLET SERVICES | ||
| # | Description | Yes | If No, Provide the Associated Fee ($) & Explanation |
| 10 | Is Audio and Video Recording and Storage included with the cost of the tablet? | ||
| 11 | Is Continuous Biometric Technology included with the cost of the tablet? | ||
| 12 | Is Grievance System Service included with the cost of the tablet? | ||
| 13 | Is Medical Request Service included with the cost of the tablet? | ||
| 14 | Will you provide access to the Confidential Wireless Network for the Medical and Mental Health Provider? |
| 6 | TRANSACTION FEES | |||||||
| # | Description | Unit of Measure | Fee (S) | Additional Explanation | Term 2 % Increase | Term 3 % Increase | Term 4 % Increase | Term 5 % Increase |
| 15 | Fee for automated payments (includes payments by interactive voice response, web, or kiosk) | Per Deposit | ||||||
| 16 | Fee for payment using live operator | Per Deposit | ||||||
| 17 | Paper bill/statement fee | Per Statement | ||||||
| 18 | Fee for use of third-party money transmitter (ie: MoneyGram, Western Union, credit card processing, transfers from third-party commissary accounts) | Per Deposit |
| 7 | ADMINISTRATIVE FEE & INDIGENCY | |||
| # | Description | Amount ($) | Yes | If No, Provide the Revised Fee ($) Amount & Explanation |
| 19 | Administrative Fee - Term 1 | The Administrative Fee has been removed from this RFP. | ||
| 20 | Administrative Fee - Term 2 | |||
| 21 | Administrative Fee - Term 3 | |||
| 22 | Administrative Fee - Term 4 | |||
| 23 | Administrative Fee - Term 5 | |||
| # | Description | Amount ($) | If No, Provide a Thorough Explanation | |
| 24 | Indigency Funds - Term 1 | |||
| 25 | Indigency Funds - Term 2 | |||
| 26 | Indigency Funds - Term 3 | |||
| 27 | Indigency Funds - Term 4 | |||
| 28 | Indigency Funds - Term 5 |
| 8 | SERVICES REQUIRED AT NO COST (CONFIRMATION VIA SCOPE OF WORK) | ||
| # | Description | Yes | If No, Provide the Associated Fee ($) & Explanation |
| 29 | Commissary ordering, Account Balance info, Resident Requests, Grievances, Facility Messages, Jail Handbook, Facility Announcements, Forms and Resources | ||
| 30 | How to Guides for Tablet use/Help resources | ||
| 31 | Address Book | ||
| 32 | Confidential Medical Requests | ||
| 33 | Phone calls from Booking phones | ||
| 34 | Phones calls from Public Lobby phone to assist released residents | ||
| 35 | Religious Resources | ||
| 36 | OverDrive Digital Library interface - Funded by DCSO, residents can submit book recommendations | ||
| 37 | Education & Programming | ||
| 38 | Calls and Video Visitation with Legal Representation and facility-approved service providers | ||
| 39 | Photo Gallery | ||
| 40 | Law Library | ||
| 41 | Phone calls to the PREA line | ||
| 42 | On-Premise Video Visitation |
| 9 | ADDITIONAL SERVICES OFFERED AT NO COST | |
| # | Description | Detailed Explanation and Format of No Cost Item Provided |
| 43 | No Cost Phone Minutes Provided by Vendor to Residents | |
| 44 | No Cost Video Minutes Provided by Vendor to Residents | |
| 45 | No Cost Messages Provided by Vendor to Friends & Family | |
| 46 | No Cost Photos Provided by Vendor to Friends & Family | |
| 47 | No Cost Messages Provided by Vendor to Residents | |
| 48 | Other: | |
| 49 | Other: | |
| 50 | Other: | |
| 51 | Other: | |
| 52 | Other: | |
| 53 | Other: | |
| 54 | Other: | |
| 55 | Other: | |
| 56 | Other: |
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