2024-2025_Phone_Usage.pdf
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- Solicitation number
- 2026-RFP-051-PR
- Issued by
- Dane County, Wisconsin
About this file
This document is a phone usage report for the Dane County Jail in Wisconsin, detailing residential inmate communication data for the 2024 and 2025 fiscal years. The report provides granular tracking of call volumes and minutes consumed across multiple service categories, including advance pay services, one-call services, collect calls, and debit card-based calls, segmented by geographic scope (interstate interlata, intrastate interlata, intrastate intralata, local, and international destinations including Canada, Mexico, and other international locations).
In 2024, the facility processed 682,085 total calls consuming 6,519,317 minutes, with debit interstate interlata calls representing the largest usage category at 488,409 calls and 4,336,403 minutes. In 2025, usage increased to 732,677 total calls and 7,472,878 minutes, with debit interstate interlata calls again dominating at 511,938 calls and 4,855,518 minutes. The data indicates a year-over-year increase of approximately 7.4% in call volume and 14.6% in total minutes, reflecting growing communication demands within the facility. International calling to Mexico increased from 1,047 calls in 2024 to 1,502 calls in 2025, while other international calls showed similar growth patterns. This usage data serves as the performance baseline for the County's Jail Resident Communication Services contract, which encompasses digital resident telephone, tablet, and video visitation systems and services.
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2024 Phone Usage Sum of Calls Sum of Minutes Advance Pay Interstate Interlata 132,262 1,569,776 Advance Pay Intrastate Interlata 793 9,276 Advance Pay Intrastate Intralata 1,196 11,903 Advance Pay Local 6,413 60,332 Advance Pay One Call Interstate Interlata 11,350 187,070 Advance Pay One Call Intrastate Interlata 66 958 Advance Pay One Call Intrastate Intralata 126 2,317 Advance Pay One Call Local 176 2,398 Advance Pay Voicemail 2,025 2,813 Collect Interstate Interlata 1 1 Collect Intrastate Interlata 25 82 Collect Intrastate Intralata 5 28 Collect Local 165 718 Debit Canada 49 162 Debit Interstate Interlata 488,409 4,336,403 Debit Interstate Intralata 2,339 27,987 Debit Intrastate Interlata 15,766 131,815 Debit Intrastate Intralata 1,540 11,107 Debit Local 18,264 153,345 Debit Mexico 1,047 10,099 Debit Non-US Caribbeans 5 5 Debit Other International 63 722 Grand Total 682,085 6,519,317
2025 Phone Usage Sum of Calls Sum of Minutes Advance Pay Interstate Interlata 151,745 1,925,552 Advance Pay Intrastate Interlata 474 5,230 Advance Pay Intrastate Intralata 3,515 40,944 Advance Pay Local 6,381 44,456 Advance Pay Mexico 1 5 Advance Pay One Call Interstate Interlata 14,450 232,702 Advance Pay One Call Intrastate Interlata 26 365 Advance Pay One Call Intrastate Intralata 85 1,413 Advance Pay One Call Local 493 10,049 Advance Pay Other International 50 739 Advance Pay Voicemail 1,488 2,004 Collect Interstate Interlata 5 37 Collect Local 321 1,380 Debit Canada 57 152 Debit Interstate Interlata 511,938 4,855,518 Debit Interstate Intralata 46 466 Debit Intrastate Interlata 2,383 21,171 Debit Intrastate Intralata 15,852 141,788 Debit Local 21,290 170,205 Debit Mexico 542 6,738 Debit Non-US Caribbeans 33 87 Debit Other International 1,502 11,877 Grand Total 732,677 7,472,878
| 2024 |
| 2025 |
File details come from the government source that posted it. Updated .