TE-3 Ogden Service Call Analysis.xls
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- TIRWR-10-R-00013
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TE-3 Service Call Analysis
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SUMMARY
| TECHNICAL EXHIBIT TE-3-OGDEN UT | ||||||
| OGDEN SERVICE CALL SUMMARY | OCT | 9.5% | ||||
| THIS IS FOR INFORMATION ONLY. SERVICE PROVIDER SHALL PERFORM ALL SERVICE CALLS AT NO ADDITIONAL COST TO THE GOVERNMENT. | NOV | 8.9% | ||||
| SERVICE CALL AVERAGE PER FISCAL YEAR = 2,000 | DEC | 8.1% | ||||
| JAN | 9.6% | |||||
| SERVICE CALL LABOR HR. DIST'N | FEB | 8.8% | ||||
| PRIORITY DIST'N | From | To | Pct. | MAR | 8.4% | |
| Priority | Pct. | <=1 | 20.56% | APR | 8.8% | |
| EMERGENCY | 0.50% | >1 | <=4 | 77.40% | MAY | 7.0% |
| HOT/COLD | 16.30% | >4 | <=8 | 1.19% | JUN | 9.0% |
| URGENT | 2.45% | >8 | <=12 | 0.41% | JUL | 8.3% |
| ROUTINE | 80.75% | >12 | <=32 | 0.39% | AUG | 7.0% |
| 100.00% | >32 | 0.05% | SEP | 6.6% | ||
| 100.00% | 100.0% | |||||
| SERVICE CALL TRADE DIST'N | ||||||
| Trade | Pct. | |||||
| HVAC | 30.0% | |||||
| ELECT | 19.0% | |||||
| GEN MECH | 49.0% | |||||
| SPECIALITY | 2.0% | |||||
| 100.0% | ||||||
| An additional 200 service calls may be ordered to correct existing conditions costing less than $500 in labor | ||||||
| and materials identified during the Phase-In inspection at no additonal cost to the Government. |
<E-3
Service Call Summary Ogden, Utah January, 2010 &C&8Page &P of &N
SUMMARY
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SERVICE CALL DIST'N PERCENT BY MONTH
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