EXHIBIT_6_Traning_Requirement_REV1__4.13.16.pdf

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FMSS CONSOLIDATED ARMED GUARD SERVICES
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TIRMS-16-R-00001
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A0007 - EXHIBIT 6 REV. 1

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EXHIBIT 6

CONTRACT SECURITY OFFICER

TRAINING REQUIREMENTS

SUBJECT HOURS FREQUENCY SCOPE

Overview of the IRS Mission, the role of contract security guards

Annually

Instructor(s) will discuss the mission role, responsibilities of the IRS and the role that the contract guard plays in the mission objective.

Instructor will discuss the five types of facilities and security levels.

Government will provide lesson materials to instructor.

Overview of the roles and responsibilities of a security guard

Instructor will discuss the typical duties of a contract security guard and the associated responsibilities of being a contract security guard at a federal facility.

IRS Ethics, Security, UNAX and agency Briefings

Instructor will cover government provided course material and obtain verification of completion and understanding from each contract employee.

Professional public relations and traits of a good security guard

Instruction is to be provided to the security guards that will increase their effectiveness in the use of basic social skills, enhance their employer’s reputation and contract performance as well as the positive image portrayed by the U.S.

Government. Such instruction should include (but not be limited to) proper display of the uniform, shoeshine, haircuts, and other forms of personal grooming.

The Law, Legal Authorities, Jurisdiction and Responsibilities

Annually

Discuss applicable laws and regulations, and the concept of legal jurisdiction as it pertains to the security guards’ duties and authority and legal limitations.

Crimes and Offenses

Present the security guards with an understanding of the types of offenses they are most likely to encounter in their duties.

ID Media 1 Annually Regulations and Requirements

SUBJECT

HOURS FREQUENCY SCOPE

Authority to Detain

Provide the security guard with knowledge of how guards will exercise their authority to detain as defined by local, state, and Federal laws and regulations. Instruction will define detention procedures and legal rules governing practices involving: confessions, self-incrimination, eyewitness identifications and complaints.

Security guards should become completely familiar with the extent of their authority obtained from the various jurisdictions.

Use of Force

Instruction will be given on the use of force, to include the various degrees of force authorized in the performance of duties under this contract. Reporting procedures related to such use will be discussed as will the consequences of the unauthorized, or misuse, of force.

Crime Scene Protection and Rules of Evidence

Illustrate the important facets of the preliminary investigation and the protection, preservation, and integrity of the crime scene.

Instructor will discuss procedures for handling and protecting evidence.

Communications

– To include written and oral communications

2 Annually Instructions will be given as to proper report writing techniques, radio communications etiquette and other associated duties. Instructors will cover responsibilities and requirements of interacting in a professional manner with persons orally and in writing.

Security Guard Administration

Instructor(s) will discuss the relationship between the Contractor and the Government. Emphasizing the avoidance of an employer / employees relationship and identify appropriate contract management officials e.g. Contracting Officers Representatives and Contract Inspectors as outlined in the contract. Instructors will discuss protocol for communicating with the MegaCenters and or 911 centers when incidents occur.

SUBJECT HOURS FREQUENCY SCOPE

Firearms Training

32 On boarding Instruction of the nomenclature and safe handling of firearms as well as storage and transport requirements.

Live fire training instruction to include shooting from strong hand weak hand, standing and kneeling positions, shoot/don’t shoot scenario’s, low light, with and without the use of barricades.

Firearms Training

Annually

Instruction of the nomenclature and safe handling of firearms. Live fire training instruction to include;

Decision shooting with shoot /don’t shoot scenarios, low light, and use of cover and concealment.

Firearm Qualification

1 Semi-Annual Fire the FLETC Semi-automatic Pistol Course of fire within given time constraints of the course.

Score a minimum 210 out of 300 (70%) with no alibis on the Treasury Transitional II target. All qualifications will be cold, without the officer having fired a firearm within a 24 hour period prior to qualification. Any guard failing to qualify must be removed from duty.

The officer failing to qualify will be given a one week (7 day) period in which to practice at the expense of the contractor / company. A second chance qualification will be held following the 7 day period. Should the guard fail to qualify the second time they will be removed from the contract permanently. ALL QUALIFICATIONS will be conducted in the presence of an IRS representative who must sign the score sheets indicating concurrence with the results.

Intermediate Weapons

Instruction in the proper use and deployment of intermediate

Training weapons within the use of force requirements, e.g. OC Spray, and baton.

Access Control 6 Annually Proper use of screening equipment, Inspections / access requirements.

Requires a minimum of twelve (12) hours of training with 50 percent hands on and/or practical application in the following subjects (see OJT requirements in this table):

• Screener Training, and

• Examining of Identification and Credentials.

SUBJECT

HOURS

FREQUENCY

SCOPE

CPR /AED As Required As Required As required by the American Red Cross to receive and maintain certification in the discipline through

ARC.

First Aid As Required As Required As required by the American Red Cross to receive and maintain certification in the discipline through

ARC.

CPR/AED/First Aid

4 Semi-Annually Refresher to include hands on use of mannequin and defibrillator by a certified instructor.

Occupant Emergency Plan provided course material and obtain verification of completion and understanding from each contract employee.

Workplace Violence and Workplace Domestic Violence provided course material and obtain verification of completion and understanding from each contract employee.

Defensive Tactics

Lecture and practical applications will be used to instruct Security Guards in the use of defensive tactics. Instructor will incorporate defense against armed and unarmed attack, restraining holds, and subjective compliance methods against hostile or uncooperative persons and handcuffing.

Post Orders

Instructor will cover site specific post order responsibilities and performance expectations.

Government will provide copies of Post Orders. Receipt of acknowledgment and understanding will be provided to COR and/or SQI upon completion.

Code Adam

Instructors will familiarize the security officers with one of the largest child safety programs in the country.

Records, Reports and forms

1 Annually Instructor will lecture on required records, reports, and forms.

SUBJECT HOURS FREQUENCY SCOPE

Special Situations

Instructor will discuss various types of special situations which guards may be required to respond to, such as providing escorts; controlling traffic; and dealing with mentally ill or disturbed persons.

Security Officer Review and Examination

1 Annually A written examination developed jointly by the vendor and government SQI and/or COR will be given to determine the knowledge and understanding of the academic subject matter of all training topics excluding those that have their own testing requirements e.g. CPR / AED, First Aid. All questions will be multiple-choice with at least 4 options. All guards must score a minimum of 80% (Example: 40 correct answers out of 50) to continue to serve on the contract.

Any guard who fails to score an 80% must be removed from serving on the contract, but may re-take all of the required training topics at the expense of the contracted vendor.

Upon successful completion of the re-training the guard may be reinstated as eligible to serve on the contract.

On-the-job (OJT) training requirements

Site OJT (hrs) Requirements:

Andover = 40 Covington = 40 Memphis = 40

Must be completed by all security officers.

(Employees of predecessor who have provided evidence of this

Meet site specific OJT requirements. COR will provide an outline of post training requirement for contractor. Contractor will develop and monitor applicable OJT training program. All required training and testing must be requirement to SQI will not have to perform OJT).

completed prior to scheduling new security officers to work a productive guard post.

OJT must include 6 hours of hands on access control.

Supervisory Training – Site Supervisor & Watch Commander’s

Site Supervisor’s & Watch Commander’s

Contractor will outline an annual training curriculum for supervisors which focus on the delivery of guard operations. This will include but is not limited to site specific knowledge, security principals, crisis management, communications, leadership development and problem solving.

The Contractor will provide the listed basic security officer/guard training to all students.

The hours listed in the "Hours" column are the times needed for effective coverage of the material, to include questions and answers, interactive tasks, and reviews/quizzes of the material. The Instructor will use his/her expertise in evaluating the class’s progress in comprehending and applying the concepts and materials taught. It is also incumbent upon the instructor to notify the Contractor of instances where students are not adequately mastering the subject matter or are presenting a disruption to the class by repeated lateness, absences, or disrespectful behavior such as sleeping or talking while instruction is being given. Such behavior indicates that the student may not be suitable for holding a position as a security guard at a Federal facility.

All firearms instructors must have completed a National Rifle Association (NRA) law enforcement instructor development course and be a current NRA certified law enforcement firearms instructor.

Training identified in this Exhibit is the required minimum. However, nothing in this contract precludes the contractor from administering additional hours of instruction at no cost to the government. All security officers training under this contract will be recorded on the applicable forms found in Exhibit #5 and provided to SQI and/or National COR.

File details come from the government source that posted it. Updated .