EXHIBIT_03A__QASP_Performance_Requirement_Summary.pdf

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FMSS CONSOLIDATED ARMED GUARD SERVICES
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TIRMS-16-R-00001
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EXHIBIT 3A - QASP PERFORMANCE REQUIREMENT SUMMARY

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EXHIBIT 3a

ARMED SECURITY GUARD

PERFORMANCE REQUIREMENTS SUMMARY

Performance Objective Performance Standard

Maximum Allowable Degree of Deviation from

Requirement

Monitoring Method Deductions

(1) (2) (3) (4) (5)

Entrance Control

(EXHIBIT 3: 4.1)

Posts staffed/procedures followed/conducted

Zero tolerance Daily report (Officer’s operation log)

GSA Form 139

Post Inspections

Other QASP methods

Contract/Billable Hourly Rate (Exhibit 2 Criteria for Deductions)

Fixed Posts

(EXHIBIT 3: 4.2 )

Man fixed Posts as required

Zero tolerance GSA Form 139

Post inspections

Other QASP methods

Contract/Billable Hourly Rate (Exhibit 2 Criteria for Deductions)

Roving Patrol

(EXHIBIT 3: 4.3)

Immediately report to the Supervisor any deficient areas identified

Zero tolerance GSA Form 139

Post inspections

Other QASP methods

Contract/Billable Hourly Rate (Exhibit 2 Criteria for Deductions)

Injuries and Illnesses

(EXHIBIT 3: 4.4)

Immediately notify the Supervisor of any/all incidents

1 deviation per year

Verbal notification and written report

Contract/Billable Hourly Rate (Exhibit 2 Criteria for Deductions)

Escort Services

(EXHIBIT 3: 4.5 )

Written report is submitted by the end of the guard shift as needed

Zero tolerance Daily report (Officer’s operation log)

Incident report

Post inspections

Contract/Billable Hourly Rate (Exhibit 2 Criteria for Deductions)

Building Rules & Regulations

(EXHIBIT 3: 4.6)

Written report is submitted by the end of shift

Zero tolerance Verbal notification of building rule & regulation violations is made immediately

Incident report

Post inspections

Contract/Billable Hourly Rate (Exhibit 2 Criteria for Deductions)

Law and Order

(EXHIBIT 3: 4.7 )

Immediately report to the Supervisor any illegal acts identified

Written report is submitted by the end of shift

Zero tolerance Verbal notification of illegal activity

Incident report

Contract/Billable Hourly Rate (Exhibit 2 Criteria for Deductions)

Emergency/Special Keys

(EXHIBIT 3:4.8)

Immediately report to the Supervisor any lost or missing keys

Zero tolerance

Verbal and written notification of lost keys

Contract/Billable Hourly Rate (Exhibit 2 Criteria for Deductions)

Security & Fire Systems

(EXHIBIT 3: 4.9)

Immediately report all security & fire systems incidents

Zero tolerance Verbal notification of security & fire system incidents

Incident report

Other QASP methods

Contract/Billable Hourly Rate

Training

(EXHIBIT 3: 4.16)

Training Schedule & Plan (Attachment 8)

Zero tolerance Evaluation of Training

File and record review

Contract/Billable Hourly Rate

Lost and Found

(EXHIBIT 3: 4.10)

Immediately report to the Supervisor any items entered into Lost & Found

1 deviation per year

Lost and Found Property inventories/turn- in procedures

Post inspections

Contract/Billable Hourly Rate

Flying Flags

(EXHIBIT 3: 4.11)

Written report is submitted by close of business the next business day

1 deviation per year

Daily report (Officer’s Operation Log)

Post Inspections

Contract/Billable Hourly Rate

Civil Disturbances/Criminal Acts

(EXHIBIT 3: 4.12)

Immediately report to the Supervisor any disturbances

Notify SQI if any Deviation Zero tolerance

Verbal notification of civil activities

Incident report

Contract/Billable Hourly Rate

Emergencies

(EXHIBIT 3: 4.13 )

Immediately report to the Supervisor any emergencies

Notify SQI if any Deviation Zero tolerance

Verbal notification of emergencies

Incident report

Contract/Billable Hourly Rate

Incident Reports

(EXHIBIT 3: 4.14

Provide to the Supervisor any incident reports

1 Deviation per calendar year

Daily report

Incident report

Contract/Billable Hourly Rate

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