TIRMS13R00002.rtf

OMB Control No. 1505-0081

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

1. REQUISITION NUMBER

D-3-D7-02-GR-D03 000

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NUMBER

5. SOLICITATION NUMBER

TIRMS-13-R-00002

6. SOLICITATION ISSUE DATE

2013-01-25

7. FOR SOLICITATION INFORMATION CALL:

a. NAME

BERNADETTE GROSS-BRIGGS

b. TELEPHONE NUMBER (No collect calls) 9723081938

8. OFFER DUE DATE/ LOCAL TIME

2013-03-11 03:00 PM

X

9. ISUE BY

CODE

12155

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:0 % FOR

IRS, Midstates Procurement, OS:A:P:B:M 4050 Alpha Rd, 1045NDAL, 9th Floor, Rm 930

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOSB PROGRAM

Dallas , TX 75244-4203

HUBZONE SMALL BUSINESS

EDWOSB NAICS: 561612

BERNADETTE GROSS-BRIGGS 9723081938

SERVICE-DISABLED VETERAN

OWNED SMALL BUSINESS

8(A) SIZE STANDARD: 18.5M

11. DELIVERY FOR FOB DESTINATION

UNLESS BLOCK IS MARKED

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER DPAS

(15 CFR700)

13b. RATING

SEE SCHEDULE

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

12155 Internal Revenue Service 4050 Alpha Road Dallas , TX 75244-4203

BERNADETTE GROSS-BRIGGS 9723081938

IRS, Midstates Procurement, OS:A:P:B:M 4050 Alpha Rd, 1045NDAL, 9th Flr, Rm 930 Dallas , TX 75244-4203

17a. CONTRACTOR/

CODE

FACILITY

18a. PAYMENT WILL BE MADE BY

CODE

OFFEROR

CODE

To All Offerors

Internal Revenue Service 4050 Alpha Road Dallas , TX 75244-4203

TELEPHONE NO.

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

PSEP CONSOLIDATED SECURITY GUARD SERVICES, PROPOSED

FIXED PRICE PER MONTH FOR PRODUCTIVE STAFF HOURS TO INCLUDE ALL

DIRECT AND INDIRECT COSTS, WALK-TIME, AND GUARD MOUNT TIME,

GENERAL & ADMINSTRATIVE (G&A) AND PROFIT

NTE

BASIC SECURITY GUARD SERVICES AT THE AUSTIN,

0.00

AJ

TX; BROOKHAVEN, NY; AND NATIONAL CAPITAL

CAMPUSES (NEW CARROLTON,MD AND WASHINGTON,

DC) IRS CAMPUSES, 24 HOURS A DAY, 7 DAYS EPR

WEEK, 365 DAYS PER YEAR, INCLUDING HOLIDAYS

*Provide basic security guard services in

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

N/A

26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4, FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED.

X

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN 1

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER

ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL

SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED HEREIN.

29. AWARD OF CONTRACT: REF. OFFER

DATED . YOUR OFFER ON SOLICITATION (BLOCK 5).

INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH

HEREIN, IS ACCEPTED AS TO ITEMS:

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT)

30c. DATE SIGNED

31b NAME OF CONTRACTING OFFICER (TYPE OR PRINT)

31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION STANDARD FORM 1449 (REV. 2/2012) PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE (US$)

24.

AMOUNT (US$)

(CONTINUE)

ESTIMATED BASE PERIOD OF PERFORMANCE:

10/01/2013 (OR DOA) - 09/30/2014

CONTRACT TYPE: FIXED-PRICE/LABOR HOUR

0001A

BASIC SECURITY GUARD SERVICES

12.00

MO

AUSTIN, TX IRS CAMPUS

0001B

BASIC SECURITY GUARD SERVICES

12.00

MO

BROOKHAVEN, NY IRS CAMPUS

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED:

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

33. SHIP NUMBER

34. VOUCHER NUMBER

35.AMOUNT VERIFIED CORRECT FOR

36. PAYMENT

COMPLETE PARTIAL FINAL

37. CHECK NUMBER

PARTIAL

FINAL

38. S/R ACCOUNT NUMBER

39.S/R VOUCHER NUMBER

40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 42.a. RECEIVED BY (Print)

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42b. RECEIVED AT (Location)

42.c DATE REC’D (YY/MM/DD)

42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 3/2005) BACK

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE (US$)

24.

0001C

BASIC SECURITY GUARD SERVICES

12.00

MO

NATIONAL CAPITAL IRS CAMPUS

WASHINGTON, DC

0001D

BASIC SECURITY GUARD SERVICES

12.00

MO

NEW CARROLLTON, MD

EMERGENCY/ADDITIONAL GUARD SERVICES TO BE

0.00

AJ

USED ON AN "AS NEEDED" BASIS NOT TO EXCEED

2,000 HOURS PER LOCATIONS: AUSTIN, TX; BROOKHAVEN, NY; AND

NATIONAL CAPITAL CAMPUS (WASHINGTON, DC & NEW CARROLTON, MD)

0002A

EMERGENCY/ADDITIONAL GUARD SERVICES TO

2,000.00

HR

2,000 HOURS

GUARD I: $__________/HR

GUARD II: $__________/HR

FORM 1449 CONTINUE SHEET 1

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE (US$)

24.

0002B

EMERGENCY/ADDITIONAL GUARD SERVICES TO BE

2,000.00

HR

0002C

EMERGENCY/ADDITIONAL GUARD SERVICES TO BE

2,000.00

HR

2,000 HOURS FOR NATIONAL CAPITAL IRS CAMPUS

0002D

EMERGENCY/ADDITIONAL GUARD SERVICES TO BE

2,000.00

HR

2,000 HOURS FOR NATIONAL CAPITAL IRS CAMPUS

FORM 1449 CONTINUE SHEET 2

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE (US$)

24.

BASE PERIOD GRAND TOTAL

FOR ALL LOCATIONS

BASIC SECURITY GUARD SERVICES AT THE AUSTIN,

0.00

AJ

accordance with the attach PWS

ESTIMATED OPTION YEAR I PERIOD OF

PERFORMANCE:

10/01/2014 - 09/30/2015

1001A

BASIC SECURITY GUARD SERVICES

12.00

MO

AUSTIN, TX CAMPUS

ESTIMATED OPTION YEAR I PERIOD OF

10/01/2014- 09/30/2015

1001B

BASIC SECURITY GUARD SERVICES

12.00

MO

BROOKHAVEN, NY CAMPUS

OPTION YEAR I PERIOD OF PERFORMANCE:

1001C

BASIC SECURITY GUARD SERVICES

12.00

MO

FORM 1449 CONTINUE SHEET 3

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE (US$)

24.

1001D

BASIC SECURITY GUARD SERVICES

12.00

MO

EMERGENCY/ADDITIONAL GUARD SERVICES TO BE

12.00

AJ

2,000 HOURS PER LOCATION.: AUSTIN, TX; BROOKHAVEN, NY AND

NATIONAL CAPITAL CAMPUSES (WASHINGTON, DC &

NEW CARROLLTON, MD)

1002A

EMERGENCY/ADDITIONAL GUARD SERVICES TO BE

2,000.00

HR

1002B

EMERGENCY/ADDITIONAL GUARD SERVICES TO BE

2,000.00

HR

2,000 HOURS.

FORM 1449 CONTINUE SHEET 4

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE (US$)

24.

PSEP CONSOLIDATED GUARD SERVICES

10/01/2014 THROUGH 09/30/2015

1002C

EMERGENCY/ADDITIONAL GUARD SERVICES TO BE

2,000.00

HR

1002D

EMERGENCY/ADDITIONAL GUARD SERVICES TO BE

2,000.00

HR

NATIONAL CAPITIAL IRS CAMPUS

OPTION YEAR I PERIOD GRAND TOTAL

BASIC SECURITY GUARD SERVICES AT THE AUSTIN,

0.00

AJ

accordance with the attach PWS

ESTIMATED OPTION YEAR II PERIOD OF

10/01/2015 - 09/30/2016

FORM 1449 CONTINUE SHEET 5

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE (US$)

24.

2001A

BASIC SECURITY GUARD SERVICES

12.00

MO

AUSTIN, TX CAMPUS

ESTIMATED OPTION YEAR II PERIOD OF

10/01/2015- 09/30/2016

2001B

BASIC SECURITY GUARD SERVICES

12.00

MO

OPTION YEAR II PERIOD OF PERFORMANCE:

2001C

BASIC SECURITY GUARD SERVICES

12.00

MO

OPTION YEAR II OF PERFORMANCE:

2001D

BASIC SECURITY GUARD SERVICES

12.00

MO

EMERGENCY/ADDITIONAL GUARD SERVICES TO BE

0.00

AJ

2,000 HOURS FOR EACH LOCATIONS: AUSTIN, TX; BROOKHAVEN, NY; AND

NATIONAL CAPITAL CAMPUSES (NEW CARROLLTON, MD AND

WASHINGTON, DC)

FORM 1449 CONTINUE SHEET 6

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE (US$)

24.

2002A

EMERGENCY/ADDITIONAL GUARD SERVICES TO BE

2,000.00

HR

2002B

EMERGENCY/ADDITIONAL GUARD SERVICES TO BE

2,000.00

HR

2002C

EMERGENCY/ADDITIONAL GUARD SERVICES TO BE

2,000.00

HR

FORM 1449 CONTINUE SHEET 7

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE (US$)

24.

2002D

EMERGENCY/ADDITIONAL GUARD SERVICES TO BE

2,000.00

HR

NATIONAL CAPITIAL IRS CAMPUS

OPTION YEAR II PERIOD GRAND TOTAL

ALL LOCATIONS

ESTIMATED CONTRACT TOTAL:

TO INCLUDE BASE PERIOD AND ALL OPTION YEAR PERIODS

FORM 1449 CONTINUE SHEET 8

TIRMS-13-R-00002

Page of 158

REQUIREMENTS

The Internal Revenue Service (IRS) Midstates Procurement Branch has a requirement to provide armed security guard services for a base period with two one-year options for an estimated total of 36 months. There will be a 30 day transition period which begins seven (7) days after contract award of the base period. The contract with the incumbent(s) will remain in effect through the transitional period and they will be responsible for the day-to-day security duties. The base period will commence on 10/01/2013 (or Date of Award) through 09/30/2014. Option Year I Period is from 10/01/2014 through 09/30/2015. Option Year II Period is from 10/01/2015 through 09/30/2016.

CONTRACT PRICING

Propose a fixed-price per month for productive staff hours, which must include all direct and indirect costs, walk-time and guard-mount time, General and Administrative (G&A), and profit.

Propose a fixed-price per hour to include all labor, direct and indirect costs, walk-time and guard-mount time, G&A, and profit for providing emergency/additional services when ordered that are in addition to the productive hours and service specified herein for the basic services. Emergency services may be requested orally by the Contracting Officer’s Representative (COR) and then followed in writing in the event of an emergency. The COR may request all non-emergency orders for additional services in writing through the Contracting Officer (CO), prior to the need. The COR will send a monthly report of all additional services requested to the Contracting Officer by the fifth working day following the end of each month. The total amount of emergency services ordered during any twelve (12) month period shall not exceed 2000 hours per location and the negotiated hourly rate for the base period and option years one and two shall remain the same. If the contractor exceeds the estimated number of hours per year, per location, it is at the contractor’s own risk. The Not to exceed amount may only be increased by written modification by the Contracting Officer.

The emergency/additional services are intended to be used to satisfy the Government’s short-term nonrecurring needs for services.

PERFORMANCE WORK STATEMENT

PHYSICAL SECURITY EMERGENCY PREPAREDNESS (PSEP)

CONSOLIDATED ARMED SECURITY GUARD SERVICES

1.0 GENERAL

1.0 GENERAL: This is a non-personal services contract to provide armed security guard services. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, tools, materials, supervision, and other items and non-personal services necessary to perform armed security guard services as defined in this Performance Work Statement (PWS) except for those items specified as government furnished property and services. The contractor shall perform to the standards of this contract.

Background:

1.2.1 The IRS Physical Security and Emergency Preparedness (PSEP) provides program management and operations support to ensure all IRS physical security and emergency preparedness programs are operating in an integrated manner to protect IRS employees, facilities, critical business operations and assets.

1.2.2 PSEP’s primary responsibilities are to:

1.2.2.1 Ensure the protection of employees, visitors, and property at IRS facilities.

1.2.2.2 Ensure the security of IRS physical infrastructure and classified information.

1.2.2.3 Ensure readiness and preparedness activities enhance IRS’s ability to continue ongoing services to taxpayers.

1.2.2.4 Execute emergency preparedness and crisis response

activities, Service wide and in conjunction with other federal, state, local and relief agencies.

1.3 Objectives: The Contractor shall perform armed security guard services in Austin, TX; Brookhaven, NY; and National Capital IRS locations. The Contractor shall possess ALL licenses required to perform services within the state and counties as listed on Attachment # 1.

NOTE: The Contractor shall bear the sole burden for ensuring that all legally required licenses and permits are obtained and renewed as specified by the regulating agency.

1.4 Scope:

This performance-based acquisition is to obtain a contractor to furnish all contract oversight management, supervisory, and technically trained personnel, uniforms, equipment, materials, and supplies necessary to provide routine and emergency security protection and support services required, in accordance with this solicitation and any resultant contract award for the Austin TX; Brookhaven, NY; and National Capital (Washington, DC and New Carrollton, MD) IRS Campuses (See below). The Contractor shall provide trained employees, at all times, to perform the services as prescribed in the contract consistent with IRS PSEP’s mission and/or responsibilities and the assigned post of duty offices. The resulting contract will include one Base Period and two-12 month Option Periods. Each Option Period may be unilaterally exercised at the Government’s discretion and the Contracting Officer’s determination. Below is a description of each site location the contractor will be required to provide armed security guard services:

AUSTIN CAMPUS

The Austin Campus serves as a Submission Processing Building (SPB), Field Compliance, and Accounts Management site for processing Federal Tax Returns. Armed security guard services are required for the main Service Center and the off-site facilities as follow:

Austin Campus location(s):

Submission Processing Bldg. (SPB) 3651 South IH 35, Austin, TX 78741

The following off-site locations, which are located within one (1) mile radius of the SPB:

Connection Warehouse, 2021 East Woodward St, Austin, TX 78741;

Customer Services Building (CSB), 1821 Director’s Blvd, Austin, TX 78744 South Park Building J, 2191 Woodward St, Austin, TX 78744;

South Park Building K, 4175 Freidrich Ln, Austin, TX 78744;

South Tech Building, 2101 East St. Elmo Street, Austin, TX 78744;

Future Stars Daycare Center, 3651B South IH 35, Austin, TX 78741.

(SEE ATTACHMENT I)

BROOKHAVEN CAMPUS

The Brookhaven serves as the Main IRS Campus. Armed guard services are required for the main Service Center and the off-site facilities as follow:

(h) Main Campus , 1040 Waverly Ave, Stop #980, Holtsville, NY 11742;

The following off-sit location(s), which are located within one-tenth of a mile radius of the Main Campus:

(i) Offsite Support Location, 5000 Corporate Building 5000 Corporate Drive, Holtsville, NY 11742

(j) Offsite Location , 1 Corporate Building 1 Corporate Drive, Holtsville, NY 11742. (SEE ATTACHMENT 1)

NATIONAL CAPITAL CAMPUS

The National Capital Campus serves as headquarters for the IRS and consists buildings located in the Washington, DC and New Carrollton, MD vicinity.

Locations in the Washington DC area include:

(k) Main IRS Headquarters Building 1111 Constitution Avenue NW, Washington, DC 20224.

(SEE ATTACHMENT 1)

The following off-site New Carrollton Federal Building, which is located approximately 11 mile radius of the Main Campus (IRS Headquarters):

(l) New Carrollton Federal Building 5000 Ellin Road, Lanham, MD 20706 (SEE ATTACHMENT 1)

Period of Performance: The period of performance will be for one (1) Base Period and two (2) 12-month option periods. The Period of Performance reads as follow:

Base Period: October 01,2013 (or DOA) – September 30,2014 Option Year I: October 01, 2014 – September 30, 2015 Option Year II: October 01, 2015 – September 30, 2016

General Information:

1.6.1 Quality Control: The Contractor shall develop, maintain, and adhere to an effective Quality Control Program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which the contractor assures that its work complies with the requirement of this contract. The Contractor’s Quality Control Program shall include, but not be limited to, the following areas:

1.6.1.1 A description of the type, level, and frequency of inspections performed by the Contractor’s Quality Control Monitors. (This does not pertain to routine inspections performed by Area Supervisors as part of their normal duties.)

1.6.1.2 Quality Control Inspection Check Lists used to conduct inspections which include, as a minimum, checks of: equipment, uniform and appearance; attendance and/or compliance with IRS standards. Sign in/out procedures; knowledge of and adherence to Duty Book requirements; knowledge of and adherence to screening equipment operating procedures; possession of certification and company identification card(s); possession of required licenses and permits; current firearms qualifications; and overall performance. Documentation of Quality Control Inspection Check Lists.

1.6.1.3 A description of the Contractor’s employee reward/incentive program and the Contractor’s discipline procedures, used when the Contractor’s Quality Control Monitors or the Government notes superior or deficient performance.

1.6.1.4 Resumes for all employees appointed to serve as Quality Control Monitors will be provided to the Contracting Officer (CO) & Contracting Officer’s Representative (COR). Under no circumstances shall individuals appointed as Quality Control Monitors serve as uniformed employees working under this Contract. All QCM personnel will be required to sign in and out using Form 139 at each post when the inspection is conducted.

1.6.2 Quality Control Inspection Reports shall be prepared by approved Quality Control Monitors and remain on file at the Contractor's facility in sequence by inspection date for all inspections made during the entire Contract period. Follow-up reports shall be prepared and maintained in the above manner.

1.6.3 Inspections shall be conducted by the Contractor in accordance with the Quality Control Plan and as frequently as necessary to ensure effective performance by the Contractor. While the Contractor may perform more inspections than are required in the Quality Control Plan, in no event shall the Contractor perform fewer inspections than required by that Plan.

1.6.4 The Contractor’s Quality Control Monitors must be identified and their resumes submitted in writing by the Contractor to the CO and COR for approval prior to them performing any inspections under the Contract. All changes in appointments shall require the same approval.

1.6.5 The Contractor shall maintain a file of all inspection reports related to the Contract and shall make those reports available to the CO or COR upon request. The CO or COR may also request a copy of each inspection report to be forwarded at the time it is prepared. The Contractor shall brief the COR of any serious problems or deficiencies noted during an inspection and shall inform the COR of all actions taken or planned to resolve the problem.

1.6.6 If the Contractor’s performance indicates that additional quality control measures are needed, the CO and COR will meet with the Contractor to discuss the Contractor’s performance, Quality Control Plan, and any other areas of concern.

Through the CO, the COR may request that the Contractor take additional steps to improve both the overall performance of the Contract and adherence to their Quality Control Plan.

1.6.7 The Government will consider the Contractor’s adherence to their stated Quality Control Plan during semi-annual performance evaluations. Failure by the Contractor to adhere to their stated Quality Control Plan’s schedules, methods, forms, etc., may result in applicable deductions being taken by the Government (See Exhibit #4). Repeated non-compliances may result in termination for default.

1.6.8 Quality Assurance: The government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure the contractor has performed in accordance with the performance standards. It identifies how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.9 Recognized Holidays: Unless otherwise stated in the Post Orders, the contractor shall provide armed security guard services on the following recognized Federal holidays:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.6.10 Productive Hours: The minimum productive hours required by the Government will be based on the specified Post Duty hours. See Exhibit #2, for further details on the estimated man-hours of service required by the Government.

1.6.11 Reserved Security Guard Force:

1.6.11.1 The Contractor shall be required to maintain, at all times, an on-call reserve force. This reserve force shall be of sufficient size to provide the amount of temporary or emergency staffing (AGS) services (e.g., services in the event of a natural disaster, civil disturbance, or other unanticipated event).

Additionally, the reserve force shall be of sufficient size to enable the Contractor to provide post coverage in the event of scheduled or unscheduled Contract security guard absences. All reserve security officers must meet the minimum qualification standards required in this Contract before working any post under this Contract.

1.6.11.2 The Contractor shall ascertain how this reserve security guard force shall be acquired and maintained; however, the Government strongly recommends that the Contractor maintain a reserve force equivalent to at least 10 percent of the existing security guard force at any given time. The Contractor should factor the costs for maintaining a reserve security guard force into the offering prices, as they will not be Itemized or paid for separately by the Government after Contract award.

1.6.12 Limitation on Labor-hours to be provided by Individual Employees

1.6.12.1 No employee of the Contractor shall provide more than twelve (12) hours of combined service on any one or multiple guard posts in any twenty-four (24) hour period, unless the work periods are separated by an eight (8) hour non-duty period.

1.6.12.2 The Contractor shall be responsible for compensating security officers for all overtime accrued in accordance with federal and state laws. Overtime costs must be factored into the offering prices; they will not be itemized or paid for separately by the Government after Contract award.

1.6.12.3 The Government has the authority to assess deductions from Contract payments for all hours or parts of hours where security officers exceed the 12-hour on-duty limitation

NOTE: For each hour or part thereof where a security guard works over 12 hours without prior approval by the COR, IRS will deduct the hourly rate in accordance with the applicable deduction tables.

Relief and Lunch Breaks

1.6.13.1 The contractor is responsible for complying with all applicable federal, state and local laws regarding employee breaks and relief. Site Supervisors and shift Watch Commanders scheduled to perform supervisory duties may not provide relief to productive guards.

1.6.13.2 The costs to cover relief and breaks for the productive security officers must be included in the offering price, as they will not be itemized or paid for separately by the Government.

The Contractor must provide a replacement security officer for each employee during relief periods. All posts are continuous duty.

Training

1.6.14.1 All security officers and uniformed supervisory personnel working under this contract must complete the following training and pass the required written examination(s). Contract security officers and uniformed supervisors who worked under the predecessor Contract and maintain valid certification credentials will also be required to take the training. All newly hired Contract security officers under the predecessor must take the required training and pass the written examination prior to working under this Contract.

The contractor shall provide copies of all certification and required training for all security guard personnel performing services under this contract within ten (10) days after contract award notification to the COR/Alternate COR. Unless, otherwise stated in this contract, the contractor shall provide copies of all required certification and training to the COR/Alternate COR prior to beginning performance.

1.6.14.2 The Contractor bears the entire responsibility for scheduling and coordinating with COR/Alternate COR for all training courses, the written examinations, weapons qualifications, first aid, CPR, AED certifications. IRS must be afforded the opportunity to observe all training, certifying, and qualifying activities. The Contractor shall also bear all costs and responsibilities related to their employees’ attendance at the training and examinations, including all expenses for transportation, lodging, and meals (as may be necessary). The Contractor shall provide remuneration to their employees at the same hourly rate/salary they would receive for on-the-job training. All training-related costs must be factored into the offering price, as they will not be itemized or paid for separately by the Government after Contract award.

1.6.14.3 The CO or COR/Alternate COR, or any representative of the CO shall have the express authority to observe any training session sponsored or provided by the Contractor without any advance notice. The purpose of such observation is to ensure that the Contractor is adhering and complying with the stated training requirements defined in this Contract. The Contractor shall be responsible for providing the CO and COR a copy of the training schedule within 10 days after award of the Contract and to the CO at the beginning of each month when training is scheduled. The Contractor shall immediately notify the CO of any changes to the schedule after it is submitted.

1.6.15 Training Requirements by Position

This subsection details the training requirements that must be successfully completed by all uniformed Contract employees. The syllabi for both the Contractor-provided and the Government-provided training courses shown below are located in Exhibits 6 & 7 of this Solicitation/Contract. Certifications of training are required for individual Contract employees.

1.6.16 Security Officers (Productive and Supervisory)

1.6.16.1 All productive and supervisory security officers working under this Contract must take the following training at the time periods specified in the following chart. The Government will provide to the Contractor one copy of all required governing documents and regulation manuals. The Contractor shall be responsible for photocopying the manuals for their employees’ use, at no cost to the Government. The manual should be provided to Contractor’s employees on the first day of their basic training course.

1.6.16.2 Basic training, IRS “orientation” training, Initial Written Exam, Magnetometer/X-Ray training, and Basic Firearms Training are “one time only” courses, meaning that they do not have to be taken again during the Contract term once they are successfully completed by the Contractor’s employees. However, additional training may be required on Magnetometer/x-ray if/when the equipment or technology is changed. ***Remedial training may be required if contract employee fails to qualify.

1.6.16.3 Annual firearms qualification will require additional training as identified in Exhibit 8 plus the ability to pass the established course of fire by the Federal Law Enforcement Training Center.

1.6.17 Supervisors

. 1.6.17.1 All uniformed supervisors/watch commanders working under this Contract must successfully complete all training established for productive security officers including x-ray and magnetometer training. In addition, supervisors must complete supervisory training given by the contractor guard company. Following completion of basic training, the supervisors will be required to take and pass a basic written examination as referenced in training provided by the contractor that has been approved by the COR.

1.6.17.2 Supervisors/watch commanders shall not be permitted to work under this Contract without having passed the basic training, written examination for basic training, the basic firearms course, firearms qualification, and the Contractor Supervisory Training.

1.6.17.3 Newly hired security officers must be assigned to work the site for a minimum of 60 days and have met all required initial training prior to consideration as a supervisor/watch commander.

1.6.18 Written Examination(s)

1.6.18.1 Upon the Contract employees’ completion of the Initial Training and a favorable adjudication through IRS Personnel Security, the Contractor must schedule with the COR/Alternate COR a Government-administered written examination and initial guard orientation that will include Mandatory Contactor Briefings to ensure the contract employees’ familiarity with and understanding of the information and responsibilities required by the contract. After the Contract employees (productive and supervisory) successfully complete orientation and briefings a written test of 100 multiple-choice questions will be administered. All of the questions on the test are developed jointly between the contractor and the government. The passing score for the examination is 80% (i.e. 40 questions correct out of 50 possible questions). Site COR may establish number of test questions at respective location.

1.6.18.2 If a Contract employee does not pass the examination on the first attempt, s/he will be given one additional attempt within 30 days from the date of the first failed attempt to pass the written examination. If the Contract employee fails after the second attempt, s/he must wait one (1) year to re-train and re-take the examination and will not be permitted to work under this IRS Contract during that one-year waiting period.

NOTE: No waivers will be granted regarding the testing policies and procedures stated above.

1.6.19 Weapons Training and Qualification - 9 MM Semi-automatic Handgun - All contractor uniformed personnel.

1.6.19.1 The Contractor is responsible for providing thirty two (32) hours of live fire weapons training prior to sending the Contract employees to a firing range for the initial range qualification session. Training hours should be in accordance with Training Exhibit 6. For the purposes of this Contract, the Government requires that each Contract employee who receives firearms training shall fire at least 500 rounds of ammunition during the course of initial range training. The cost of ammunition should be factored into the offering price, as it will not be itemized or paid for separately by the Government. The COR will provide the Contractor with the curricula for the required basic firearms training courses shortly after Contract award.

1.6.19.2 A contract employee may take the firearms range re-qualification if he/she fails the course. However, before the test can be taken a second time the contractor must provide a minimum of eight (8) hours of remedial training. After failing the second test the employee must be removed from the contact. The Contractor shall provide any and all training and range time necessary to ensure that their employees can pass the course qualifications and should document the employee’s file with any and all remedial training given to enable the employee to pass the course. The Government shall not be liable for compensating the Contractor for any additional expenses or costs incurred by the Contractor to enable Contract employees to annually re-qualify on the course (contract employees shall qualify annually on the FLETC course of fire).

1.6.19.3 Any Contract employee who has successfully completed the initial training course under the predecessor’s contract will not be exempted from the initial firearms training requirements of this contract.

NOTE: Prior successful training completion by the Contract employee shall not exempt the contract employee from the annual range qualification requirements.

1.6.19.4 All weapon range training and qualification must be conducted using current Treasury Transition II Target. The Contractor shall furnish and maintain an adequate supply of targets to accomplish employee weapons qualifications as required by this Contract and should factor the cost of the targets into the offering prices, as they will not otherwise be paid for by the Government after contract award.

1.6.19.5 Annual Handgun qualification involves the Contract employee’s ability to pass the Federal Law Enforcement Training Center course of fire as outlined in training Exhibit 8 with a passing score. However, the Contractor shall be liable for ensuring that all Contract employees receive the training or range time necessary to successfully re-qualify on the practical pistol course on an annual basis. The costs of such preparations should be factored into the offering prices, as they will not be itemized or paid for separately by the Government.

1.6.19.6 The qualification range either indoor or outdoor has to be a minimum of 25 yards to satisfy the handgun qualification distance.

1.6.19.7 Successful firearms range qualification by Contract employees as part of a state or local firearms permit/license issuance process shall not be considered an acceptable replacement or substitute for the annual firearms qualification required by this Contract.

1.6.19.8 The IRS COR or designated representative will witness the firearms qualification for each Contract employee to ensure that each Contract employee has sufficient knowledge of firearms safety, handling, and shooting ability. The Contractor shall be responsible for contacting the COR to schedule range qualifications.

Firearms qualifications that are not witnessed by an IRS employee will not be deemed acceptable for the purposes of this Contract.

1.6.19.9 The Contractor must provide the necessary weapons and ammunition for training and qualifications. The Contractor shall provide a list of employees along with the corresponding serial numbers of their issued firearms to be used for qualifications 48 hours prior to scheduled qualification.

1.6.19.10 Contract guards will be authorized to carry the assigned weapons after they have met specific IRS qualifications:

1.6.19.10.1 Trained and equipped to use non-deadly and up to deadly force to meet Use of Deadly Force training requirements.

1.6.19.10.2 The Contractor shall certify, in writing, that the employee possesses the temperament, professionalism, and judgment to make reasonable and correct use of force decisions under pressure.

1.6.20 On-boarding Contractor Personnel

During the contractor on-boarding or intake process (at contract award or as contractor employees come on-board), the following steps or processes must be followed to enable contractor employee access to IRS owned controlled facilities, SBU information and information systems.

1.6.20.1 Identifying contractor personnel performing under the contract (within ten

(10) business days after award), as prescribed in IR1052.239-9007– Access, Use or Operation of IRS Information Technology (IT) Systems by Contractors (Attachment 1).

1.6.20.2 Assigning position sensitivity and risk designation as prescribed in IRM 10.23.2.2, and in accordance with the criteria in TD P 15-71, Chapter I, Section 1, Position Sensitivity and Risk Designation.

1.6.20.3 Determining eligibility and suitability to perform under the contract pursuant to IRM 10.23.2 – Contractor Investigations.

1.6.20.4 Furnishing security forms (outbound to the contractor and inbound to CSLP) as described in IRSAP Clause IR1052.204.9005 – Submission of Security Forms and Related Materials.

1.6.20.5 Determining individual contractor employee access needs to IRS controlled facilities, SBU information and/or information systems.

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1.6.20.6 Initiating background investigations in accordance with the Treasury Security Manual, TD P 15-71, Chapter II, Section 2, Investigative Requirements for Non-Federal Government Personnel (NFGP).

1.6.20.7 Initiating OL5081 application access requests, when applicable.

1.6.20.8 Completing initial requirements for SAT, when applicable, as prescribed in IR1052.204-9003– IRS Security Awareness Training Requirements and its alternates (Attachment 3).

1.6.21 Minimum Age for Firearms Licensing

1.6.21.1 The Contractor must follow Federal, state and/or local licensing requirements for Contract employees. In most areas the minimum age requirements for armed security guard personnel is twenty-one (21) years of age.

1.6.21.2 In the event there is a legal licensing requirement regarding the minimum age for a security guard, that requirement shall take precedence over the Contract’s stated acceptable minimum age.

1.6.22 IRS-Specific Training

1.6.22.1 All Contract employees must receive IRS-specific training prior to working under this Contract. The COR and the Contractor will schedule the site(s) and date(s) of the training session(s) after the award of the Contract and prior to the Contract start date. The subjects that will be covered by the training include.

1.6.22.1.1 General information and special orders for the facilities to be protected under this Contract.

1.6.22.1.2 Operational procedures for security systems and security equipment used in the protected premises; and

1.6.22.1.3 Emergency operational procedures for security systems on the Occupant Emergency Plan for the location(s) to be protected.

1.6.22.1.4 Annual mandatory contractor briefings (UNAX, etc.)

1.6.22.2 Each employee must be familiar with all general requirements for a specific facility before being assigned.

1.6.22.3 See Exhibit 7, for the complete syllabus on the IRS-specific Government provided training.

1.6.22.4 Security officers and uniformed supervisors who worked under the predecessor Contract may be exempt from this training, provided the Contractor can furnish adequate proof that such training was successfully completed (e.g., a valid, legible copy of a Training Certificate). The CO shall have the sole discretion to accept or deny proposed exemptions from training based on prior training experience.

1.6.23 Contractor-Provided Magnetometer/X-Ray Training

1.6.23.1 All Contract employees shall receive contractor required training on the use and handling of magnetometers and or x-rays, where applicable in accordance with Training (Exhibit 6). The costs of such preparations should be factored into the offering prices, as they will not be itemized or paid for separately by the Government.

1.6.23.2 Upon completion of this training, the Contractor will issue each Contract employee a certificate of training completion. The certificate shall be signed by the instructor and provided to the COR.

1.6.24 CPR/AED/First Aid Training

1.6.24.1 The Contractor is responsible for scheduling, obtaining, and covering all costs associated with providing CPR, AED, and First Aid training to all employees assigned to work under this Contract. CPR and AED training and certification must include adult, youth, and infant training modules. Training certification shall be valid for the period stated on the card(s) from the American Red Cross. Prior to the expiration of the CPR and AED certification, the Contract employee must become re-certified. Recertification training shall be a conducted by a certified American Red Cross instructor and cover adult, youth, and infant CPR procedures as well as AED procedures. The Government requires that each CPR/AED course MUST provide practical training (e.g., on “dummies”) on resuscitation techniques based on American Red Cross techniques. If the Contractor is uncertain as to whether a training provider is acceptable, the CO and COR will provide advice and guidance to the Contractor as to which training provider(s) are acceptable, based upon the requirements cited herein. Each guard shall be trained on the site AED equipment on-site where the work is performed.

Annual refresher training is required in accordance with training Exhibit 6.

1.6.24.2 First Aid training and certification shall be valid for the period established by the American Red Cross. Prior to the expiration of the First Aid certification, the Contract employee must become re-certified.

1.6.24.3 Security officers or uniformed supervisors who possess valid CPR, AED and First Aid credentials will not be required to re-take the training until their credentials expire. However, they must meet the annual refresher training requirement as outlined in Training Exhibit 6.

1.6.24.4 Any Contract employee that does not possess valid and current CPR, AED and First Aid certification cards are not considered qualified to perform on this contract. A post is considered “open” if manned by unqualified contract employees.

1.6.24.5 Under no circumstances shall the Contractor require the Contract employee to incur the expense of CPR/AED or First Aid training/ recertification without providing full remuneration to the employee within fifteen (15) days of the employee’s completion of the course. The CO shall report violations of this requirement to the Department of Labor for investigation and may take Contractual action as deemed appropriate.

1.6.25 Other Special Training

1.6.25.1 The Contractor is responsible for providing any training required by state or local jurisdictions pertaining to the use or carriage of any lethal or less-than-lethal weapons (i.e. expandable or straight police baton, sprays or repellants, conducted energy weapons, stun weapons, etc.), equipment, or devices required in this contract.

1.6.25.2 In certain cases, the Contractor’s employees will receive special training that will be given by the IRS. The number of training hours and the posts to which the special requirements apply will be provided when the requirement arises. The Contractor will be required to schedule the training, to provide remuneration to all security officers for off-duty training at their regular hourly rate/salary, and to ensure that all posts are manned while training is in progress. The Government will negotiate an equitable price adjustment with the Contractor for all the costs associated with the special training when training is required.

1.6.26 Training of Replacement Employees

All replacement employees shall meet the training and testing requirements specified in this Subsection at no cost to the Government.

1.6.27 Schedule of Provided Training and Testing

All Contractor Firearms Qualification and Government training/testing will be scheduled during Monday through Friday, excluding Saturdays, Sundays and Holidays. This requirement can be adjusted if mutually agreed upon by the government.

NOTE: Government training can only be scheduled after the CO awards a Contract.

1.6.28 Government Provided Training – Failure to Attend

1.6.28.1 The Contractor must ensure that the employees attend all scheduled training and examination/qualification sessions. Absences by Contract employees at scheduled training have an extremely adverse effect on IRS’s security guard Contracting program.

1.6.28.2 The term ‘absence’ includes any person properly scheduled for training/testing and who fails to report to the appointed place at the proper time and date. An absence may be excused or unexcused.

1.6.28.3 An excused absence occurs when personnel fail to appear for scheduled qualifications, but the Contractor has provided 48 hours advanced notice or an acceptable excuse. Acceptable excuses are medical emergencies of the security guard and the security guard’s immediate family (spouse, children, and parents) and a death in the family. All other excuses shall be reviewed on a case-by-case basis to determine acceptability.

1.6.28.4 An unexcused absence occurs when personnel fail to appear for scheduled training/testing and the Contractor has failed to provide 48 hours’ advance notice or an acceptable excuse.

1.6.28.5 The Contractor shall report the employee’s inability to attend scheduled dates because of acceptable emergencies to the COR as soon as possible. The IRS retains the right to review emergency cancellations to ensure that they are in fact acceptable and excusable. Reported emergencies that are considered unacceptable by the Government may result in the Contractor being placed under an unexcused absence situation.

1.6.28.6 The IRS COR shall compile a list of all employees who have an unexcused absence for each day of training. This list will be forwarded to the CO, and the costs associated with the security guard’s failure to attend will be deducted from the Contractor’s next monthly payment. Furthermore, those employees with unexcused absences will be given last preference for re-scheduling training (after those employees who have not been trained and those who require make-up training from an excused absence); thus, the employee’s ability to work under the Contract may be seriously delayed by the unexcused absence(s).

1.6.29 Training Waivers

1.6.29.1 In rare circumstances, such as emergencies or significant, unanticipated increases in required services, the CO may temporarily waive the time frames in which training and/or testing must be provided to a Contract employee. However, all such waivers must be requested in writing by the Contractor, citing the specific reasons why the time frame for training/testing should be temporarily waived, and citing a specific deadline in which the required training/testing will be successfully completed by the Contract employee, not to exceed 120 calendar days. Under no circumstances may the Contractor work any Contract employee under a temporary waiver. All required training and/or testing must be completed prior to the Contract employee working under the contract.

1.6.29.2 Under no circumstances will the CO permanently waive the training and testing requirements as described in this section for any Contract employee.

1.6.30 Medical and Physical Qualifications

1.6.30.1 The Contractor shall ensure all uniformed employees working under the Contract meet the medical requirements described in the following sections. The Government will not grant any waivers of the medical standards.

1.6.30.2 The Contractor is responsible for complying with all provisions of the Americans with Disabilities Act of 1990 (Pub. L. 101-336) (ADA) and the Rehabilitation Act of 1973 (29 U.S.C. -2.2).

1.6.31 Government Requested Screening

1.6.31.1 The CO/ or COR/Alternate COR shall have the express right to request targeted urine drug screenings where there is a reasonable belief by the Government that the Contract employee(s) may be under the influence of or using illegal substances. Targeted screenings shall be conducted in a similar fashion to random screenings, with the exception that the COR/Alternate COR will advise the PM in writing that s/he requests a drug screening of a specific security guard. Once the written request is received, the PM shall arrange for the test to be conducted immediately for any officer suspected of being under the influence. The Contractor shall pay the Contract employee the normal hourly rate/salary for all time associated with taking the screening. Each screening shall follow the guidelines described in Section 6.5.4, Pre-Employment Drug Screening.

1.6.31.2 Contract employees who undergo either random or targeted urine drug screenings may continue working under the Contract until the results have been provided to the Contractor. In the event that the results of any urine drug screening, whether random or targeted, are negative, the Government shall bear the expense of the screening. (NOTE: this does not apply to the pre-employment urine drug screening). The Contractor shall invoice the Government for the actual cost of the drug screening plus the hourly rate paid to the Contract employee(s) to take the test. In the event that the results are positive, the Contractor shall immediately remove the Contract employee(s) with a positive reading from the Contract and immediately inform the COR and CO of the result and the employee’s removal from the Contract. Additionally, the Contractor shall bear all the expenses relating to the test for the employee(s) with the positive reading.

1.6.31.3 Any Contract employee who undergoes either a random or targeted urine drug screening and tests positive for any of the substances shown above shall be permanently disqualified from working under this or any other FPS security guard services contract. Since most drugs are metabolized within a short period, the affected Contract employee shall not be authorized to take additional tests to achieve an acceptable reading.

1.6.32 Conduct of Contractor Personnel

1.6.32.1 The Contractor shall be responsible for maintaining satisfactory standards of employee competency, conduct, appearance, and integrity, and shall be responsible for taking such disciplinary action with respect to his employees as may be necessary.

1.6.32.2 Each Contract employee is expected to adhere to standards of behavior that reflect credit on himself, his employer, and the Federal Government. The CO and COR have the authority to cause the retraining (at the Contractor’s expense), suspension, or removal of any Contract employee from the contract who does not meet and adhere to the Standards of Conduct as required in this contract.

1.6.32.3 The Government may request the Contractor to immediately remove any employee from any or all locations where the contractor has contracts with the IRS should it be determined that the employee has been disqualified for either employment suitability, performance suitability, or security reasons, or who is found to be unfit for performing security duties during his/her tour of duty.