Technical Exhibit A - PRS (May 24).xlsx

PRS

The Program Manager shall initiate/process and forward completed access requests (DA Form 2875) to the Validator/Validator Admin for all hired contracted personnel. The Program Manager shall initiate/process TASS Applicant Registration request for CAC to the government Trusted Agent upon the on-boarding process within two business days after hiring. The Program Manager collect all contracted employee CACs upon termination and or resignation. Upon receipt of the CAC the Program Manager shall turn all CACs to the government Trusted Agent by use of the Contractor CAC reverification/retrieval form no later than one business day of receipt.

The Contractor designated POI-Designee shall initiate and add New Contractor or new Government civilian employees who require initial input into IPPS-A as a POI during the on-boarding process by using the IPPS-A provisioning form request. The POI-Designee shall add POIs into IPPS-A within one business day of receipt of the IPPS-A provisioning form request for all POIs who require initial input. The Contractor designated POI-Designee shall inactivate all contractor or government employee accounts in IPPS-A upon termination, resignation, permanent change of station or to another sister service or government agency other than Department of the Army within one business day of departure from organization.

(Validator) and one HR Pro (Validator Admin). The Contractor (HR Pro) shall complete all mandatory and Instructional Facilitated Training (IFT) in accordance with Army Directives and IPPS-A User Manual before they are given access as either a Validator or Validator Admin. This is a trusted position both Validator and Validator Admin shall be thoroughly vetted. Validator/Validator Admin shall authorize users to view, create/submit, approve, and disapprove Access Request forms. During the approval process, validators can change a Member’s actionable population and add/remove roles. They are essential for all IPPS-A activities during Brown-Out, Cutover and Go-Live; they shall ensure Cutover Team members have correct access levels. They shall do the same for all requests for elevated users. The Contractor (HR Pro) shall approve elevated accesses, will set ROWSEC Class for MPD and Non-PSDR HR Professionals.

Personnel Asset Inventory (PAI). The Contractor (HR Pro) (Validator/Validator Admin) shall reconcile, validate, complete and sign Section 3 of DA Form 3986-R upon receipt from Non-PSDR organizations within 3 business days of receipt. The Contractor (HR Pro) shall ensure organizations are in compliance with AR 600-8-6 and IPPS-A User Manual Chapter 3 (i.e. current Personnel Readiness Roster) which has replaced the AAA 162.

Reports and Analytics: The Contractor (HR Pro) (validator/Validator Admin) shall run reports and analytics upon request from the Program Manager, COR and or MPD internal contracted employees no later than two business days from date of request; in accordance with IPPS-A User Manual Chapter 31. Reports and analytics provide quick access to dynamic reports and dashboards primarily using business intelligence (BI) functionality.

Query Viewer: Query Viewer is a tool in the transactional modules designed and developed for elevated users to view and schedule queries built in the system. The Contractor (HR Pro) (Validator/Validator Admin) shall run reports from Query Viewer upon request from the Program Manager, COR and or MPD internal contracted employees no later than two business days from date of request; in accordance with IPPS-A User Manual Chapter 31.

IPPS-A Predefined Reports: IPPS-A Release 3 delivers a variety of reports for easy reporting and transaction monitoring. A Run Control ID is required to access some of the reports listed below. Run Control ID is a manually created label that users enter to run reports. The Contractor (HR Pro) (Validator/Validator Admin) shall run IPPS-A Predefined Reports upon request from the Program Manager, COR and or MPD internal contracted employees no later than two business days from date of request; in accordance with IPPS-A User Manual Chapter 31.

Personnel Asset Inventory (PAI). The Contractor (HR Pro) (Validator/Validator Admin) shall reconcile, validate, complete and sign Section 3 of DA Form 3986-R upon receipt from Non-PSDR organizations within 3 business days of receipt. The Contractor (HR Pro) shall ensure organizations are in compliance with AR 600-8-6 and IPPS-A User Manual Chapter 3 (i.e. current Personnel Readiness Roster) which has replaced the AAA 162.

Reports and Analytics: The Contractor (HR Pro) (validator/Validator Admin) shall run reports and analytics upon request from the Program Manager, COR and or MPD internal contracted employees no later than two business days from date of request; in accordance with IPPS-A User Manual Chapter 31. Reports and analytics provide quick access to dynamic reports and dashboards primarily using business intelligence (BI) functionality.

Query Viewer: Query Viewer is a tool in the transactional modules designed and developed for elevated users to view and schedule queries built in the system. The Contractor (HR Pro) (Validator/Validator Admin) shall run reports from Query Viewer upon request from the Program Manager, COR and or MPD internal contracted employees no later than two business days from date of request; in accordance with IPPS-A User Manual Chapter 31.

IPPS-A Predefined Reports: IPPS-A Release 3 delivers a variety of reports for easy reporting and transaction monitoring. A Run Control ID is required to access some of the reports listed below. Run Control ID is a manually created label that users enter to run reports. The Contractor (HR Pro) (Validator/Validator Admin) shall run IPPS-A Predefined Reports upon request from the Program Manager, COR and or MPD internal contracted employees no later than two business days from date of request; in accordance with IPPS-A User Manual Chapter 31.

Validator/Validator Admin. The Contractor (HR Pro) shall at a minimum have one HR Pro (Validator) and one HR Pro (Validator Admin). The Contractor (HR Pro) shall complete all mandatory and Instructional Facilitated Training (IFT) in accordance with Army Directives and IPPS-A User Manual before they are given access as either a Validator or Validator Admin. This is a trusted position both Validator and Validator Admin shall be thoroughly vetted. Validator/Validator Admin shall authorize users to view, create/submit, approve, and disapprove Access Request forms. During the approval process, validators can change a Member’s actionable population and add/remove roles. They are essential for all IPPS-A activities during Brown-Out, Cutover and Go-Live; they shall ensure Cutover Team members have correct access levels. They shall do the same for all requests for elevated users. The Contractor (HR Pro) shall approve elevated accesses, will set ROWSEC Class for MPD and Non-PSDR HR Professionals.

Personnel Asset Inventory (PAI). The Contractor (HR Pro) (Validator/Validator Admin) shall reconcile, validate, complete and sign Section 3 of DA Form 3986-R upon receipt from Non-PSDR organizations within 3 business days of receipt. The Contractor (HR Pro) shall ensure organizations are in compliance with AR 600-8-6 and IPPS-A User Manual Chapter 3 (i.e. current Personnel Readiness Roster) which has replaced the AAA 162.

Reports and Analytics: The Contractor (HR Pro) (validator/Validator Admin) shall run reports and analytics upon request from the Program Manager, COR and or MPD internal contracted employees no later than two business days from date of request; in accordance with IPPS-A User Manual Chapter 31. Reports and analytics provide quick access to dynamic reports and dashboards primarily using business intelligence (BI) functionality.

Query Viewer: Query Viewer is a tool in the transactional modules designed and developed for elevated users to view and schedule queries built in the system. The Contractor (HR Pro) (Validator/Validator Admin) shall run reports from Query Viewer upon request from the Program Manager, COR and or MPD internal contracted employees no later than two business days from date of request; in accordance with IPPS-A User Manual Chapter 31.

The Contractor shall in-process Permanent Party Soldiers weekly to include initiation of data entry into the Installation Support Module (ISM) for in-processing tracking in accordance with AR 600-8-101/DA Pam 600-8-101. The Contractor shall verify/validate Soldier completion of DA Form 5123-1 (in/out processing record) NLT six business days after five business days of completion of installation in-processing.

The Contractor (HR Pro) shall upon in-processing all Members, they shall verify last record update with the member via iPERMS. If the Member is out of their annual tolerance the Contractor /MPD (HR Pro) shall immediately initiate Personnel Record Review or schedule the Member to return within three business days with all supporting documentation.

The Contractor shall in-process Permanent Party Soldiers weekly to include initiation of data entry into the Installation Support Module (ISM) for in-processing tracking in accordance with AR 600-8-101/DA Pam 600-8-101. The Contractor shall verify/validate Soldier completion of DA Form 5123-1 (in/out processing record) NLT six business days after five business days of completion of installation in-processing.

The Contractor (HR Pro) shall upon in-processing all Members, they shall verify last record update with the member via iPERMS. If the Member is out of their annual tolerance the Contractor /MPD (HR Pro) shall immediately initiate Personnel Record Review or schedule the Member to return within three business days with all supporting documentation.

The Contractor shall provide an out-processing guide sheet to all installation agencies for review and updating the first week of every quarter or as needed. The Contractor shall provide to all installation S1s the updated out-processing guide sheet no later than two business days after each update. The Contractor shall receive S1 notification by email to schedule/process installation clearing and final out-processing date. Upon receipt of all required documents from the S1s, the Contractor shall schedule/determine the initiation of installation clearing. The Contractor shall inform S1s via email of the Soldier’s initiation of ISM to start the clearing process and final out-processing date. Both processes shall occur within one business day of receipt of notification from and to the S1s. The Contractor shall initiate installation clearing papers NLT 11 business days from the beginning of leave start date. The Processing Control Station shall perform/conduct quality control check to ensure that the Soldier has completed all required installation agencies before signing off the final clearing record. The Processing Control Station shall digitally sign all final installation clearing records prior to emailing the final installation clearing records to the S1s.

When a created assignment includes elections and entitlements, notifications are sent to the authorized users, MPD HR Pro, S1 HR Pro and the Member review the draft assignment and complete their respective steps (Member elections/Discretionary elections). The Contractor (HR Pros) are responsible for reviewing assignments in the Assignment Tracking (ATC) module to monitor the completion of Member elections and entitlements or making required changes prior to submitting the assignment for approval.

The Contractor shall (HR Pro) create temporary and permanent assignments in Assignment Tracking module or Mass Update within three business days of assignment notification. HR Pro creates reassignments in the Assignment Tracking module, as well as the unit slotting tool.

Notifications are sent to the Member and HR Professional once the eligibility check is complete and the Member clears eligibility. If the Member is not eligible and the reason is waiver-able, the waivers process through the Eligibility functionality.

The MPD/PPA/PSC Pool, Contractors (HR Pro Supervisor), members may approve assignment if no issues exist in the assignment data within three business days. If issues with the assignment occur, the assignment is pushed back to the submitter. Pushbacks will change the approval status from pending to draft. The assignment type defines the S1 Pool, Upper Echelon Group, or MPD/PPA/PSC Pool that receives the assignment for review.

If the HR Pro supervisor (Contractor approver) decides to cancel the assignment they must deny the assignment. This action cancels the assignment entirely and requires the creation of new assignment if applicable.

The Assignment Dashboard is a tool that allows HR Pros to view current assignments and assignments undergoing the creation and approval process. The dashboard consists of multiple lines of assignments and related categories to notify users when an action is required. The purpose of this process is to assist the HR Pro in understanding how to view the Assignment Dashboard. HR Professionals may use the Assignment Dashboard to drill down into a Member's assignment details. The Contractor (HR Pro and HR Pro Supervisor) shall monitor the Assignment Dashboard for daily assignment notifications and processing timeline. The Contractor (HR Pro) shall publish reassignment orders no later than 120 days of report date; any short fuse assignments received under the 120 day requirement, the Contractor (HR Pro) shall inform the Program Manager and the COR within one business day.

When a created assignment includes elections and entitlements, notifications are sent to the authorized users, MPD HR Pro, S1 HR Pro and the Member review the draft assignment and complete their respective steps (Member elections/Discretionary elections). The Contractor (HR Pros) are responsible for reviewing assignments in the Assignment Tracking (ATC) module to monitor the completion of Member elections and entitlements or making required changes prior to submitting the assignment for approval.

The Contractor shall (HR Pro) create temporary and permanent assignments in Assignment Tracking module or Mass Update within three business days of assignment notification. HR Pro creates reassignments in the Assignment Tracking module, as well as the unit slotting tool.

Notifications are sent to the Member and HR Professional once the eligibility check is complete and the Member clears eligibility. If the Member is not eligible and the reason is waiver-able, the waivers process through the Eligibility functionality.

The MPD/PPA/PSC Pool, Contractors (HR Pro Supervisor), members may approve assignment if no issues exist in the assignment data within three business days. If issues with the assignment occur, the assignment is pushed back to the submitter. Pushbacks will change the approval status from pending to draft. The assignment type defines the S1 Pool, Upper Echelon Group, or MPD/PPA/PSC Pool that receives the assignment for review.

If the HR Pro supervisor (Contractor approver) decides to cancel the assignment they must deny the assignment. This action cancels the assignment entirely and requires the creation of new assignment if applicable.

The Assignment Dashboard is a tool that allows HR Pros to view current assignments and assignments undergoing the creation and approval process. The dashboard consists of multiple lines of assignments and related categories to notify users when an action is required. The purpose of this process is to assist the HR Pro in understanding how to view the Assignment Dashboard. HR Professionals may use the Assignment Dashboard to drill down into a Member's assignment details. The Contractor (HR Pro and HR Pro Supervisor) shall monitor the Assignment Dashboard for daily assignment notifications and processing timeline. The Contractor (HR Pro) shall publish reassignment orders no later than 120 days of report date; any short fuse assignments received under the 120 day requirement, the Contractor (HR Pro) shall inform the Program Manager and the COR within one business day.

The Contractor is responsible for managing and conducting the reassignment briefing. The Contractor shall schedule a reassignment briefing bi-weekly of receipt of assignment notification. The Contractor shall notify S1 (HR Pro) of receipt of Soldier assignment instructions and next scheduled reassignment briefing weekly. The Contractor shall receive from ACS a list of Soldiers who attended the scheduled pre-move briefing no later than three business days after pre-move briefing. The Contractor shall notify S1 (HR Pro) via email of those Soldiers who did not attend their scheduled reassignment briefing NLT three business days after scheduled briefing. The Contractor shall notify the organization CSM, Program Manager and COR via email of those Soldiers who failed to attend two scheduled reassignment briefings. The Contractor shall conduct a reassignment interview with each Soldier within 30 days of attending reassignment/levy briefing.

The Contractor (MPD) may set discretionary elections once the transaction is complete. An assignment approval cannot occur without the Member election activity guide completion. The Contractor (HR Professionals) may complete activity guide on behalf of the Member for unique circumstances within three business days of notification from the S1or the Member.

Add Member Assignment Elections. Member elections are in the form of an activity guide to allow Members and HR Professionals to complete certain elections based on the assignment type. Member Elections consist of a few questions that determine entitlements such as dependent movement, Household Goods (HHG), etc.

Add Discretionary Elections. Discretionary Elections equate to the additional instructions. The Contractor shall (MPD) put in the travel orders for assignments. Discretionary Elections are added to assignments by MPD/PPA/PSC Pool members while the assignment is in a draft status. Identified elections becomes visible to a Member upon approval of qualifying assignment. Upon the creation of the assignment and selections made, the Contractor (MPD/HR Pro supervisor/authorized user) must approve the assignment; only authorized entitlements are selected and approved

The Contractor (MPD) may set discretionary elections once the transaction is complete. An assignment approval cannot occur without the Member election activity guide completion. The Contractor (HR Professionals) may complete activity guide on behalf of the Member for unique circumstances within three business days of notification from the S1or the Member.

Add Member Assignment Elections. Member elections are in the form of an activity guide to allow Members and HR Professionals to complete certain elections based on the assignment type. Member Elections consist of a few questions that determine entitlements such as dependent movement, Household Goods (HHG), etc.

The Contractor shall (HR Professionals) modify an assignment after the order publishes (passes approval) and prior to the assignment completion (arrival at new assignment) within three business days upon notification of error, add or update received from the Contractor(HR Pro Supervisor), S1 or the Member. Certain actions made against existing assignments require workflow and approvals, while other actions do not and automatically update both the assignment and the Member’s job data record.

Deferments. After assignment approval but prior to arrival, the Contractor (HR Pro Supervisor) can update the report date of the assignment and provide a deferment reason for the change as soon as the determination is made that a deletion, deferment, or early arrival is needed, or within 30 days of the assignment notification, whichever occurs first. Requests submitted after 30 days due to unforeseen circumstances will not be rejected; however, they must include an explanation of the circumstances causing the late submission. This is the only assignment modification that will update the report date. The report date is pulled forward or pushed back with a provided reason. Deferments require Approvals for Pay Impacting (Funded) transactions.

Requests for deferment will not exceed 120 days before or after the on order date to gaining command (ORDTGC), unless exception to policy is approved by HRC (AHRC-EPO-P). Multiple requests will not exceed a total of 120 days without HRC exception to policy approval.

The The Contractor shall (HR Professionals) modify an assignment after the order publishes (passes approval) and prior to the assignment completion (arrival at new assignment) within three business days upon notification of error, add or update received from the Contractor(HR Pro Supervisor), S1 or the Member. Certain actions made against existing assignments require workflow and approvals, while other actions do not and automatically update both the assignment and the Member’s job data record.

Deferments. After assignment approval but prior to arrival, the Contractor (HR Pro Supervisor) can update the report date of the assignment and provide a deferment reason for the change as soon as the determination is made that a deletion, deferment, or early arrival is needed, or within 30 days of the assignment notification, whichever occurs first. Requests submitted after 30 days due to unforeseen circumstances will not be rejected; however, they must include an explanation of the circumstances causing the late submission. This is the only assignment modification that will update the report date. The report date is pulled forward or pushed back with a provided reason. Deferments require Approvals for Pay Impacting (Funded) transactions.

Requests for deferment will not exceed 120 days before or after the on order date to gaining command (ORDTGC), unless exception to policy is approved by HRC (AHRC-EPO-P). Multiple requests will not exceed a total of 120 days without HRC exception to policy approval.

Cancelling an assignment can only occur while assignment is in a draft status. Canceling an assignment that originated from a JO (interface) will change the status of the JO in TAM. If an assignment has been submitted (not approved), it can be denied. If assignment is approved and a cancellation is desired, the Contractor (HR Pro) must use the revoke assignment transaction. The Contractor shall cancel the assignment upon notification from S1 HR Pro or Soldier eligibility changes no later than three business days of notification of Soldier’s ineligibility.

Rescind Assignment is only available after the departure of the previous assignment and before the arrival. Completion of this transaction sets all the Member’s information back to the state it was prior to the departure transaction (e.g., systems revoke departure, removes duty status change, etc.). The Contractor (MPD HR pro) user shall provide a reason code for the revocation of the assignment they are no longer departing. The Contractor shall input revocation reason code no later than three business days of receiving the notification from MPD HR Pro, S1 HR Pro or the Member that they are no longer departing. The available rescind codes derive from TESS values. The rescind – return assignment transaction may process into the Assignment Tracking module automatically or manually.

Rescind – Divert Assignment is only permissible between the departure of the assignment and before the arrival, with the understanding that the Member is diverting to a new assignment. During divert request transaction, an HR Pro selects an eligible JO as well as entering the Diversion Reason. The Diversion Reason codes will come from TESS values. If a JO does not exist yet for the new assignment, the HR Professional must work with HRC / enterprise user to create a JO within three business days of identifying the JO does not exist. All rescind-divert requests have an approval process before a revoked order type generates for the rescinded assignment.

Process Diversion Request. Once an authorized Contractor (HR Pro) selects a new JO and submits the diversion transaction, the existing approved assignment (to be revoked/canceled) goes into a pending status until the diversion request is approved by the Contractor HR Pro Supervisor. A denial of diversion request will set the existing assignment back to an approved status. An approval will revoke the existing approved assignment; open the JO that was used to create that newly revoked assignment for others to fill; fill the new JO and push the new filled JO to the Assignment Tracking module for processing and approval, The Contractor HR Pro and HR Pro Supervisor shall complete this process no later than three business days of new JO post.

Process New Assignment. The staging process in the Assignment Tracking module evaluates the assignment to determine whether Member’s elections, RCE, and LOA can duplicate from the original assignment that was revoked or be redone. If the entitlements have not changed, the new assignment will auto-approve. If the entitlements have changed, the new assignment creates as a draft in the Assignment Tracking module. The Contractor (MPD/PPA/PSC Pool) are required to complete the elections and funding portions of the new assignment within three business days once all required values for the new assignment are complete, the assignment submits for approval; this requires an additional approval due to the changes to the Reliable Cost estimate (RCE) and Line of Accounting (LOA); The Contractor (HR Pro Supervisor) shall approve the new assignment within three business days of receipt of new RCE and LOA.

Rescind – Divert Assignment is only permissible between the departure of the assignment and before the arrival, with the understanding that the Member is diverting to a new assignment. During divert request transaction, an HR Pro selects an eligible JO as well as entering the Diversion Reason. The Diversion Reason codes will come from TESS values. If a JO does not exist yet for the new assignment, the HR Professional must work with HRC / enterprise user to create a JO within three business days of identifying the JO does not exist. All rescind-divert requests have an approval process before a revoked order type generates for the rescinded assignment.

Process Diversion Request. Once an authorized Contractor (HR Pro) selects a new JO and submits the diversion transaction, the existing approved assignment (to be revoked/canceled) goes into a pending status until the diversion request is approved by the Contractor HR Pro Supervisor. A denial of diversion request will set the existing assignment back to an approved status. An approval will revoke the existing approved assignment; open the JO that was used to create that newly revoked assignment for others to fill; fill the new JO and push the new filled JO to the Assignment Tracking module for processing and approval, The Contractor HR Pro and HR Pro Supervisor shall complete this process no later than three business days of new JO post.

Process New Assignment. The staging process in the Assignment Tracking module evaluates the assignment to determine whether Member’s elections, RCE, and LOA can duplicate from the original assignment that was revoked or be redone. If the entitlements have not changed, the new assignment will auto-approve. If the entitlements have changed, the new assignment creates as a draft in the Assignment Tracking module. The Contractor (MPD/PPA/PSC Pool) are required to complete the elections and funding portions of the new assignment within three business days once all required values for the new assignment are complete, the assignment submits for approval; this requires an additional approval due to the changes to the Reliable Cost estimate (RCE) and Line of Accounting (LOA); The Contractor (HR Pro Supervisor) shall approve the new assignment within three business days of receipt of new RCE and LOA. .

The Contractor (HR Pro Supervisor) shall receive IPPS-A workflow notification of PAR from S1. Immediately upon receipt of workflow notification, the Contractor (HR Pro Supervisor) shall verify receipt of encrypted email of supporting legal documentation. The Contractor (HR Pro Supervisor) shall immediately verify Household Goods and or Dependent travel is required. The Contractor (HR Pro) shall verify and or initiate assignment notification process; the Contractor (HR Pro) shall insert Personnel Confinement Facility (PCF) team members in workflow process as a Reviewer prior to request for Contractor (HR Pro Supervisor) approval. The Contractor (HR Pro) shall complete IPPS-A order process and select Member’s entitlements on behalf of the Member and submit to Contractor (HR Pro Supervisor) for review and approval.

Temporary Change of Station (TCS) Orders and World Wide Individual Augmentation System (WIAS) Tasker.

The Contractor shall receive notification from deploying organization via encrypted email requesting TCS Orders. Upon receipt of Request for Orders (RFO) the Contractor shall verify receipt of all pertinent data (i.e. RFO and tasker) for data accuracy. Upon verification of information the Contractor (HR Pro) shall initiate TCS Orders request via MOBCOP (Department of the Army Mobilization Processing System (DAMPS) within one business day from verification. The Contractor (HR Pro) shall monitor workflow process/interface between DAMPS and IPPS-A daily. Once the Contractor (HR Pro) receives IPPS-A assignment information through system configurations and creates a temporary assignment in IPPS-A. The assignment is visible in each Member’s Assignment Tracking module landing page and is visible to HR Professionals through the Assignment Dashboard. The Contractor (HR Pro) shall continue to monitor TCS orders process via DAMPS; once orders are generated in DAMPS the Contractor (HR Pro) shall download TCS orders for distribution to deploying organization S1 within one business day of approved TCS orders in DAMPS.

5.2.5.1 Process Control Station (PROC CS) for In-Processing Student Officers (BOLC).

The Contractor shall in-process Student Officer Basic Officer Leader Course (BOLC) Soldiers on day one of class start date. The Contractor shall validate/verify students ‘orders against ATRRS class roster within two business days of receipt of class orders. The Contractor shall verify/validate, and or calculate BOLC Soldiers’ Pay Entry Basic Date (PEBD) and Basic Active Service Date (BASD) and submit to local Army Pay Office (AMPO) within five business days via email.

The Contractor shall receive WOAC/WOBC temporary duty station orders and/or DD Form 1610 ALU administrator NLT five business days after class start date.

The Contractor shall receive ADMOC, PWOC, MAOC temporary duty station orders and/or DD Form 1610 ALU administrator NLT five business days after class start date.

The Contractor shall provide an out-processing guide sheet to all installation agencies for review and updating the first week of every quarter or as needed. The Contractor shall provide to ALU administrator the updated out-processing guide sheet no later than two business days after each update. The Contractor shall receive ALU administrator notification by email to schedule/process installation clearing and final out-processing date. Upon receipt of all required documents from the ALU administrator, the Contractor shall schedule/determine the initiation of installation clearing. The Contractor shall inform the ALU administrator via email of the Soldier’s initiation of ISM to start the clearing process and final out-processing date. Both processes shall occur within one business day of receipt of notification from and to the ALU administrator. The Contractor shall initiate installation clearing papers NLT 11 business days from the beginning of leave start date. The Processing Control Station shall perform/conduct quality control check to ensure that the Soldier has completed all required installation agencies before signing off the final clearing record.