Tab_12_-_Position_Descriptions_BAFO.pdf

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TAB 12

Position Descriptions

Phoenix West Correctional & Rehabilitation Facility

Proposal Submitted to:

Arizona Department of Corrections

Request for Best and Final Offer (BAFO):

400 Minimum Custody Contract Beds Solicitation Number BPM004230 June 23, 2022

Jennifer Houston 4955 Technology Way Boca Raton, Florida 33431 Tel: 866.301.4436/561.893.0101 jhouston@geogroup.com

TAB 12

Position Descriptions

Title Page Table of Contents

Position Descriptions

Proposal Submitted to:

Arizona Department of Corrections

Request for Best and Final Offer (BAFO):

400 Minimum Custody Contract Beds Solicitation Number: BPM004230 June 23, 2022

*This section has been revised from our original submission. Changes to the original document have been tracked so they can be easily found.

Job Description Titles Index

Phoenix West Correctional and Rehabilitation Facility

Job Description Title Staffing Plan/Alternate Title

Executive Office

Facility Administrator

Assistant Facility Administrator, Programs AFA-Programs

Fire and Safety Manager Fire Safety Manager

Secretary

Receptionist Front Lobby Receptionist

Training/Compliance Manager

Records Supervisor Offender Information Unit Supervisor

Human Resources Manager HR Manager

Business Support

Business Manager

IT Specialist

Accounting Clerk

Banking Accounts Clerk Account Technician – Inmate Banking

Mail Clerk

Commissary Manager

Maintenance

Maintenance Supervisor

Maintenance Technician

Food Service

Food Service Manager

Cook Supervisor

Health Services

Health Services Administrator

Mental Health Specialist Mental Health Worker

Registered Nurse

Registered Nurse Psych

Licensed Practical Nurse

Dental Assistant/Records Clerk Dental Technician/Medical Records

Clerk

Physician (Contract)

Psychiatrist (Contract)

Dentist (Contract)

Programs

Case Manager

Case Manager, Transitional CoC Transition Case Manager

Substance Abuse Program Clinical

Director

Job Description Titles Index

Phoenix West Correctional and Rehabilitation Facility

Licensed Substance Abuse Counselor

Data Entry Clerk – CoC

Instructor Academic Instructor, Academic

Instructor, Special Education

Instructor, Vocational Career & Technical Education

Recreation Manager

Chaplain

RDAP Clerk

Librarian

Security and Correctional Officer

Chief of Security

Shift Supervisor

Asst. Shift Supervisor Assistant Shift Supervisor

Officer

Executive Office

NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job, but are intended to accurately reflect principal job elements.

JOB DESCRIPTION

Job Title: Asst Facility

Administrator, Programs

Job Code: 211002

Exemption Status: Exempt Department: Executive Office

Reports To: Facility Administrator Division: Administration

Review Date: March 2022 Supervises: Assigned Staff

Edited: March 2022 Facility: Phoenix West

Summary

Assists the Facility Administrator in developing, supervising, and implementing standards, policies, and guidelines for the facility. Assists in overall administration of the facility.

Primary Duties and Responsibilities

• Directs all department functions, activities and supervision of personnel.

• Directly responsible for performance control activities of the operations and safety sections.

• Ensures adequate procedures, post orders, staff, staff training methods, equipment and space are established in all operations of the security department to ensure safety and security of staff, visitors, inmates and facility.

• Directs the work of other employees. This includes the selection, hiring, evaluating job performance, employee training/development, promoting and any disciplinary action, including termination.

• Prepares departmental progress reports.

• Reviews activities and operations of the operations departments to determine progress toward stated goals and objectives.

• Monitors staff effectiveness and conducts physical inspections of facility to assure compliance with policies and procedures.

• Assists staff members through individual and group conferences in analyzing problems and in improving their skills.

• Assists in efforts to assure continuing, coordinated community planning for needs of inmates.

• Responds on a 24-hour, 7-day basis to significant unusual occurrences.

• Required to function as facility administrator in his/her absence.

• Performs other related duties as assigned.

Minimum Requirements

• High School diploma or equivalent certification required.

• College coursework and advanced training in behavioral sciences, correctional services or related field preferred.

• Minimum of ten (10) years experience in corrections or related field with experience in the field of corrections at the level of mid-management required. Knowledge of program

NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job, objectives, policies, procedures and requirements for managing a secure correctional facility required.

• Must be mature, flexible, intellectually alert, able to command the respect and confidence of inmates and staff, and philosophically committed to the objectives of the facility.

Working Conditions: Encountered on a regular basis as part of the work this job performs.

NEVER OCCASIONALLY FREQUENTLY CONTINUOUSLY

(0-30%) (31-60%) (61-100%)

LIFTING OR CARRYING

1-10 LBS X

11-20 LBS X

21-40 LBS X

41-60 LBS X

61 OR MORE LBS X

PUSHING OR PULLING:

1-40 LBS X

41-60 LBS X

61 OR MORE LBS X

BENDING OR STOOPING X

REACHING ABOVE

SHOULDER LEVEL

X

DRIVING AUTOMATIC

EQUIPMENT VEHICLES

X

WORKING WITH MACHINERY X

CLIMBING X

WALKING X

STANDING X

SITTING X

WORKING IN EXTREME

TEMPERATURES

X

NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job, JOB DESCRIPTION

Job Title: Facility Administrator Job Code: 211001 Exemption Status: Exempt Department: Executive Office Reports To: VP, Regional Operations Division: Administration Review Date: March 2022 Supervises: Facility Staff Edited: Facility: Phoenix West

Summary Chief administrator of the facility. Works cooperatively with the regional and local management to develop and attain the goals and objectives of the facility according to the policy direction of the company and within the scope defined by the client agency. Has budgetary responsibility for all facility expenses.

Primary Duties and Responsibilities

• Plans, and provides leadership, for the administrative, security and treatment programs of the facility. Makes long-range plans and schedules. Sets goals and establishes objectives to achieve such plans.

• Develops and maintains close working relationships with the client departments and their representatives.

• Approves initiates, interprets, revises and enforces policies and directives for efficient administration. Supplements policies with written guidelines and procedures.

• Directs the activities of all facility functions, assigns duties and delegates authority to accomplish them. Delegates authority for the selection, advancement and termination of staff, including ongoing staff training, communications, development and staff disciplinary hearings.

• Directs the work of other employees, including selection, hiring, evaluating job performance, employee training/development, promoting and any disciplinary action, including termination.

• Ensures that adequate procedures, methods, and techniques are established in all programs, disciplines, and operations so that functions are executed with maximum efficiency and cost effectiveness. Monitors compliance with established facility methods and systems and seeks improvements in all departmental areas including but not limited to security, business services, food service, medical service, programs, and maintenance.

• Provides adequate facilities, space and equipment for inmates and staff.

• Ensures the ability of the facility staff to respond appropriately to emergencies.

• Provides proper safeguards and conducts regular scheduled physical inspections for health, safety, and welfare of inmates, staff and property of the facility.

• Clears policy matters with the appropriate corporate and/or client officials, whenever necessary, and advises facility management and staff of pertinent matters.

NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job,

• Remains aware of statutory requirements, and legal decisions, that affect administrative decisions and/or operations of the facility.

• Analyzes proposals, financial statements, records, statistical reports, budget estimates and justifications for proposed expenditures.

• Develops and maintains close working relationships with government and private agencies including local, state and federal law enforcement units, and the community.

• Responds on a 24-hour, 7-day basis to significant unusual occurrences.

• Performs other duties and responsibilities as needed to ensure the effective and successful operation of the facility.

Minimum Requirements

• Bachelor’s degree in the behavioral sciences or related field supplemented by courses in business administration and a minimum of ten (10) years of work experience in a correctional/detention facility at the minimum level of associate facility administrator/warden or an equivalent combination of education and work experience required.

• Exceptions may be made concerning supervisory experience if the candidate clearly demonstrates the ability to supervise the proper administration of a correctional/detention facility of a substantial number of inmates.

• Must possess a working knowledge of program objectives, policies, correctional laws, applicable court orders, procedures and requirements for managing a secure correctional facility as demonstrated by having a combination of relevant work, education and research experience.

• Must have strong leadership ability, sound judgment, and effective administrative ability.

Possesses a thorough knowledge and understanding of the objectives and principles of career development and advancement programs. Clearly demonstrates the ability to guide, direct and coordinate the efforts of others.

NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job, LIFTING OR CARRYING

1-10 LBS X

11-20 LBS X

21-40 LBS X

41-60 LBS X

61 OR MORE LBS X

PUSHING OR PULLING:

1-40 LBS X

41-60 LBS X

61 OR MORE LBS X

BENDING OR STOOPING X

REACHING ABOVE

SHOULDER LEVEL

X

DRIVING AUTOMATIC EQUIP.

VEHICLES

X

WORKING WITH MACHINERY X

CLIMBING X

WALKING X

STANDING X

SITTING X

WORKING IN EXTREME

NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job, Job Title: Fire and Safety Manager Position Code:

Exemption Status: Exempt Department: Executive Office

Reports To: Chief of Security Division: Administration

Date Created: March 2022 Supervises: None

Supersedes: N/A Facility: Phoenix West

Current Effective

Date:

Responsible for effective facility safety and loss prevention programs. Ensures compliance with all current safety regulations and provides consulting and guidance to facility management.

• Monitors and enforces both corporate and facility-level safety policies. Develops local safety procedures for the benefit of employees, inmates/detainees/patients/residents, outside contractors and visitors.

• Conducts regularly-scheduled safety inspections within and throughout the facility including the physical plant, equipment and company vehicles. Makes recommendations to address unsafe conditions or unsafe practices and, with approval, initiates corrective action. Re-inspects as required to observe ongoing compliance.

• Conducts initial as well as ongoing safety training for all levels of staff as well as inmates, detainees, patients, and residents.

• Conducts training and mentoring for less-experienced Fire and Safety personnel based in other GEO facilities and participates in compliance audits of other facilities.

• Controls the introduction and use of hazardous chemicals in all departments including food service, maintenance, housing units, laundry, vocational programs, transportation, and recreation. Is responsible for facility-wide Monitors Material Safety Data Sheets (MSDS) compliance.

• Evaluates the need for personal protective equipment and monitors usage and effectiveness.

• Establishes and controls the facility’s sanitation and hygiene standards (waste products, surface contaminants, biological hazards), air quality, noise-level, and illumination compliance.

• Monitors and ensures that facility fire protection system and safety equipment are fully functional. Conducts or arranges for all scheduled testing as required by the organization’s insurers, National Fire Protection Association (NFPA) or client regulations.

• Works with the facility’s senior management team to develop a written Emergency Plan and conduct at least one simulation per year. Serves as the operational liaison with community emergency responders. Adopts all relevant Federal Emergency Management Agency

(FEMA) Incident Command guidelines.

• Conducts scheduled fire drills across all shifts as determined by facility or insurance policies.

NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job,

• Responsible for the safety and industrial hygiene aspects of audit compliance including correction of any deficiencies.

• Responsible for the facility’s safety budget.

• Conducts monthly safety committee meetings as established by the Facility Administrator.

• Conducts investigations of accidents or near accidents including determining cause, assessing property damage, and preparing reports with recommended corrective actions.

• Ensures the accuracy of the accident recording system or Occupational Safety and Health

Administration (OSHA) log. Analyzes accident trends and recommends remedies.

• Reviews all on-site construction and contracted repairs activities to ensure they are in compliance with all safety policies and regulations.

• Is on-call 24/7 for facility emergencies.

• Performs other duties as assigned.

• Bachelor's degree supplemented by training or education in the principles of occupational/industrial health and safety and two (2) years of experience in a correctional safety role or (5) years of work experience in the military or other industry involving fire safety, occupational health or loss prevention. (A combination of education and work experience may be taken into consideration based on management’s discretion.)

• Certification in fire and safety procedures within two (2) years of entering position.

• Extensive knowledge of appropriate local, state and federal health and safety laws and regulations including OSHA and NFPA.

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, site plans and procedure manuals.

• Ability to work independently and as a part of a team.

• Ability to write reports and correspondence and to speak effectively before groups of employees.

• Ability to work with computers and the necessary software typically used by the department.

NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job, 11-20 LBS X

21-40 LBS X

41-60 LBS X

61 OR MORE LBS X

PUSHING OR PULLING:

1-40 LBS X

41-60 LBS X

61 OR MORE LBS X

BENDING OR STOOPING X

REACHING ABOVE SHOULDER

LEVEL

X

DRIVING AUTOMATIC EQUIP.

VEHICLES

X

WORKING WITH MACHINERY X

CLIMBING X

WALKING X

STANDING X

SITTING X

WORKING IN EXTREME

NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job, JOB DESCRIPTION

Job Title: Human Resources Manager Position Code: 211053 Exemption Status: Exempt Department: Executive Office Reports To: Facility Administrator Division: Human Resources Date Created: April, 2016 Supervises:

Supersedes: Facility: Phoenix West Effective Date: March 2022

Summary This position focuses on serving the needs, concerns and objectives of both managers and our employees through building effective partnerships and by creating trust and mutual respect. It leads the administration and implementation of Human Resources (HR) policies, programs and practices throughout the facility and acts as the liaison between the facility management and Regional/Corporate HR.

Primary Duties and Responsibilities

• Serves as an advisor to the Facility Administrator and facility management on Human

Resources issues.

• Supports local recruiting and outreach efforts in coordination with the centralized recruiting team to meet or exceed monthly and annual recruiting targets in the most efficient and effective manner possible. Ensures a positive candidate and hiring manager experience.

Prepares and maintains personnel records and ensures compliance to procedures for controlling personnel transactions and reporting personnel data. Administers and tracks employee developmental training.

• Assists, coaches and provides guidance for progressive discipline, standards of employee conduct and employee terminations.

• Supports reporting serious staff misconduct to the Office of Professional Responsibility

(OPR).

• Engages employees and acts as a conduit to provide facility management, Regional HR and Corporate HR insight into employee concerns.

• Responsible for employee onboarding to include data entry into the HR Information system and new employee orientation. Ensures that data entered is accurate and employees have a thorough understanding of Company policies and procedures, to include the information included in the employee handbook.

• Responsible for maintaining records of insurance coverage, retirement plans, and personnel transactions such as hires, promotions, transfers, performance reviews, terminations, and other related personnel and payroll issues.

• Serves as EEO specialist and maintains affirmative action plan.

• Serves as subject matter expert for leaves of absences, FMLA and ADA issues.

• Ensures compliance with Company policies and procedures and develops a thorough understanding of Corporate HR policies and procedures.

• Reviews facility personnel procedures to ensure that they are applicable, effective, and comply with contract requirements, local, state and federal law, and Company policies, procedures.

NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job,

• Resolves employee personnel inquiries and submits necessary inputs, changes, additions and deletions into the HR Information System for correction. Refers unusual or unresolved problems to Regional HR for further action.

• May manage an assigned human resources staff and perform the duties typically associated with a management level position including hiring, training, and employee development.

• Coordinates grievance and disciplinary hearings and activities.

• Coordinates benefit programs, annual enrollment, and employee wellness program at facility..

• Monitors unemployment claims, assists with appeals and may attend hearings as the Human

Resources representative.

• Partners with facility management to ensure the performance appraisal program is compliant and effective.

• Provides guidance on compensation, bonuses and other recognition programs.

• Monitors and coordinates workers’ compensation claims and may compile information to file workers’ compensation claims for employees and for the insurance carrier.

• Provides necessary referral support for the Employee Assistance Program (EAP).

• Minimum of a Bachelor’s degree from an accredited college or university in Human

Resources or related field

• Minimum of five (5) years of experience working in a Human Resources position.

• Three (3) years supervisory experience preferred.

• Must exhibit leadership qualities to gain the respect of all employees and be able to display confidence when interacting with people at all levels of management.

• Must have the ability and desire to work in a cooperative manner and to make management decisions.

• Experience working with an HR Information System required.

• Must be able to maintain confidentiality at all times due to the handling of sensitive and confidential information.

• Must have the ability to communicate effectively, both verbally and in writing.

• Must have proficiency in Microsoft Office suite (Windows, MS Word, Excel, and

PowerPoint) and other computer programs and software normally used by HR.

NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job, LIFTING OR CARRYING

1-10 LBS X

11-20 LBS X

21-40 LBS X

41-60 LBS X

61 OR MORE LBS X

PUSHING OR PULLING:

1-40 LBS X

41-60 LBS X

61 OR MORE LBS X

BENDING OR STOOPING X

REACHING ABOVE SHOULDER

LEVEL

X

DRIVING AUTOMATIC EQUIP.

VEHICLES

X

WORKING WITH MACHINERY X

CLIMBING X

WALKING X

STANDING X

SITTING X

WORKING IN EXTREME

NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job, JOB DESCRIPTION

Job Title: Receptionist Position Code: 211041 Exemption Status: Non-Exempt Department: Business Support Reports To: Business Manager Division:

Review Date: March 2022 Supervises: None

Facility: Phoenix West

Summary Under direct supervision, this position operates the facility telephone system to direct incoming calls and place outgoing calls. In addition, it greets vendors, customers, job applicants and other visitors, and arranges for transportation services when needed. Finally, this position may provide a variety of clerical support activities as needed.

Primary Duties and Responsibilities

• Retrieves messages from voice mail and forwards to appropriate personnel.

• Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.

• Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.

• Answers questions about organization and provides callers with address, directions, and other information.

• Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.

• Monitors visitor access and issues passes when required.

• May update appointment calendars.

• Receives, sorts, and routes mail, and maintains and routes publications.

• Maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.

• May take payments for services and products.

• May prepare travel vouchers.

• Orders, receives, and maintains office supplies.

• Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.

• Performs other clerical duties as needed, such as filing, photocopying, and collating.

• Performs other duties as assigned.

Minimum Requirements

• High school diploma or general education degree (GED) and one (1) to three (3) months related experience and/or training; or equivalent combination of education and experience.

• Pleasant demeanor, ability to multi-task and provide superior customer service is required.

NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job,

• Ability to read and comprehend simple instructions, short correspondence, and memos.

Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

• Ability to perform basic mathematical equations.

• Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

• Experience in office procedures and related clerical duties preferred.

• Ability to provide effective customer service by responding promptly to customer needs, services, and inquiries.

• Ability to maintain confidentiality.

• Ability to listen to others without interrupting and keeping emotions under control.

• Ability to speak clearly and persuasively in positive or negative situations; listen and get clarification; and respond well to questions.

• Ability to treat people with respect.

• Ability to keep commitments; work with integrity and ethically; and uphold organizational values.

• Ability to follows policies and procedures; complete administrative tasks correctly and on time; and support the organization's goals and values.

• Ability to adapt to changes in the work environment; manage competing demands and adapt to frequent change, delays, or unexpected events.

• Must be consistent at work and on time and ensures work responsibilities are covered when absent.

• Must follow instructions and respond accordingly to management direction

NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job, LIFTING OR CARRYING

1-10 LBS X

11-20 LBS X

21-40 LBS X

41-60 LBS X

61 OR MORE LBS X

PUSHING OR PULLING:

1-40 LBS X

41-60 LBS X

61 OR MORE LBS X

BENDING OR STOOPING X

REACHING ABOVE

SHOULDER LEVEL

X

DRIVING AUTOMATIC EQUIP.

VEHICLES

X

WORKING WITH MACHINERY X

CLIMBING X

WALKING X

STANDING X

SITTING X

WORKING IN EXTREME

NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job, JOB DESCRIPTION

Job Title: Records Supervisor Position Code: 11373K Exemption Status: Non-Exempt Department: Programs Reports To: Assistant Facility

Administrator, Programs Division: Records

Date Created: March 2022 Supervises:

Supersedes: Facility: Phoenix West

Supervises, develops, and administers records management policies designed to facilitate effective and efficient handling of facility and inmate records and other information.

Primary Duties and Responsibilities

• Supervises records management policies intended to standardize filing, protecting, and retrieving records, reports, and other information contained on various storage media.

• Ensures that record management procedures are followed accordingly.

• Consults with user departments to ensure methods and workflow improve efficiency of records management and comply with legal records requirements.

• Assists in planning, developing, and implementing disaster recovery policies and procedures.

• Coordinates activities of departments involved with records management analysis, reports analysis, and other records-related support services.

• Evaluates staff reports, utilizing knowledge of principles of records and information management, administrative processes and systems, cost control, governmental record keeping requirements, and organizational objectives

• Confers with other administrators to assure compliance with policies, procedures, and practices of records management program.

• Performs the work of a Records Clerk as needed.

• Performs other duties as assigned.

Minimum Requirements

• High school diploma or equivalent certification required.

• One (1) year of previous experience in a records environment.

• Demonstrated ability to lead the work of others.

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.

Ability to speak effectively before groups of customers or employees of organization.

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job,

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

LIFTING OR CARRYING

1-10 LBS X

11-20 LBS X

21-40 LBS X

41-60 LBS X

61 OR MORE LBS X

PUSHING OR PULLING:

1-40 LBS X

41-60 LBS X

61 OR MORE LBS X

BENDING OR STOOPING X

REACHING ABOVE SHOULDER

LEVEL

X

DRIVING AUTOMATIC EQUIP

VEHICLES

X

WORKING WITH MACHINERY X

CLIMBING X

WALKING X

STANDING X

SITTING X

WORKING IN EXTREME

NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job, Job Title: Secretary Position Code: 211034

Exemption Status: Non-Exempt Department: Varies

Reports To: Facility Administrator Division:

Review Date: March 2022 Supervises: None

Edited: Facility: Phoenix West

Summary

Performs a variety of clerical, administrative and general office duties, requiring knowledge of the department’s operation and company polices and procedures.

• Transcribes letters, memos and reports using typewriter or word processor.

• Screens telephone calls, incoming mail, publications and other correspondence. Routes or handles calls and mail not needing supervisor’s attention.

• Maintains calendars and schedules appointments as needed.

• Handles matters of a routine nature, such as composing replies to correspondence, following up on pending issues and preparing summary information for supervisor’s review. May be authorized to make decisions on routine matters as delegated by supervisor.

• Organizes and maintains files, correspondence, records and confidential information.

• Schedules appointments, meetings and conferences; notifies attendees and prepares agendas as directed. May prepare materials for presentation and take meeting minutes.

• Receives, greets, and screens visitors.

• Makes travel arrangements for supervisor.

• May carry out special projects and assignments as requested; compiles, analyzes and prepares data for administrative support and presentations.

• May monitor inventory levels of supplies office; initiates purchase orders as necessary.

• Performs related duties as assigned.

• High school diploma or equivalent required. College level courses preferable but not mandatory.

• Two (2) years experience as a secretary or administrative assistant.

• Must be proficient in Microsoft Word, Excel, Power Point, Outlook, and Internet.

• Ability to handle moderately complex assignments under general supervision.

• Excellent oral and written communications skills and organization skills.

• Must maintain a high level of confidentiality.

• Ability to report for work on time.

• Ability to interact effectively with co-workers.

• Ability to understand and follow posted work rules and procedures.

• Ability to accept constructive criticism.

• Ability to work effectively as member of a team.

• Ability to use personal computers and associated software applications.

NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job, 11-20 LBS X

21-40 LBS X

41-60 LBS X

61 OR MORE LBS X

PUSHING OR PULLING:

1-40 LBS X

41-60 LBS X

61 OR MORE LBS X

BENDING OR STOOPING X

REACHING ABOVE SHOULDER LEVEL X

DRIVING AUTOMATIC EQUIP. VEHICLES X

WORKING WITH MACHINERY X

CLIMBING X

WALKING X

STANDING X

SITTING X

WORKING IN EXTREME

NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job, JOB DESCRIPTION

Job Title: Training/Compliance Manager Position Code: 211004 Exemption Status: Exempt Department: Security Reports To: Facility Administrator Division: Training Review Date: March 2022 Supervises: None

Facility: Phoenix West

Summary Responsible for the planning, organizing, implementing, coordinating, and evaluating internal and external training programs for correctional and administrative staff designed to achieve specific contract and organizational learning objectives through classroom, practical application, and supervised on-the-job training programs. Curriculum developments may be required to meet the needs of the client.

Primary Duties and Responsibilities

• Identifies facility training needs and develops an annual training plan. Designs, develops, and/or acquires training programs to be implemented within the facility which complies with specific contract and/or organizational training programs and have proven positive results.

• Supports immediate and long-range facility and organizational goals and objectives by investigating and evaluating existing training programs and developing or acquiring new programs and ensuring their successful implementation. Recommends new training programs and provides quantitative support for them.

• Investigates available training methods and procedures to determine the most effective manner in which to conduct programs.

• Works directly with management in the development of new employee orientation, pre-service, on-the job, in-service specialized, contractor and volunteer training. Seeks to update and improve training materials and delivery.

• Administers programs by coordinating and instructing (or obtaining the instruction) for all training courses for correctional and non-correctional personnel including contractors and volunteers. Constantly interacts with employees in the direct application of training materials.

• Provides or facilitates unit orientation classes for volunteers, contractors, or other personnel who are not employees of the facility.

• Manages the work flow and identifies and trains part-time/resource trainers to provide supplemental or support instruction.

• Documents employee training hours, reviews training records of security and non-security staff inclusive of contractors, volunteers, administrative staff, support staff and specialist employees. Verifies that all certifications are current. Advises employees of recertification deadlines, working with employees to ensure certification remains current to client agency requirements.

• May make recommendations to management when new employees are not appearing to meet the standard requirements of the facility.

NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job,

• May maintain, or oversee the maintenance of, training records and monitors the progress and performance of those involved in the training programs. Ensures that all employees, volunteers and contractors attend training sessions based on contractual and/or organizational policies.

• May manage the work of other employees. This may include selection, hiring, evaluating job performance, employee training/development, promoting and any disciplinary action, including termination.

• May supervise and evaluate the performance of trainees, part time/resource trainers and Field Training Officers.

• Performs other duties as assigned.

Minimum Requirements

• High school diploma or equivalent certification required. Bachelor’s degree in training, organizational development, communication, related field highly desired.

• Five (5) years progressive work experience in the field of corrections or law enforcement required including a minimum of one (1) year of correctional facility experience to provide effective training implementation and administration. (Five (5) years of comparable professional training experience may be substituted for corrections or law enforcement requirement at management’s discretion.)

• Certification as training instructor from a national or state recognized organization such as the National Institute of Corrections within 180 days of appointment to the position.

• Must meet or exceed all standards and qualifications required by contracting agency for Training Officers.

• Ability to act in a supervisory capacity and maintain close contact with all aspects of the training program and personnel. Must be able to motivate employees to strive for professionalism in the work place.

• Must possess above average written and verbal communication skills. Must be able to develop written training lesson plans and proposals and verbally present them to diverse audience.

• Must be current with all organizational and contractual policies, regulations, updates and alterations that require incorporation into training courses.

• Must be able to use computer and the software application packages used by the facility.

NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job, NEVER OCCASIONALLY FREQUENTLY CONTINUOUSLY

(0-30%) (31-60%) (61-100%)

LIFTING OR CARRYING

1-10 LBS X

11-20 LBS X

21-40 LBS X

41-60 LBS X

61 OR MORE LBS X

PUSHING OR PULLING:

1-40 LBS X

41-60 LBS X

61 OR MORE LBS X

BENDING OR STOOPING X

REACHING ABOVE

SHOULDER LEVEL

X

DRIVING AUTOMATIC EQUIP

VEHICLES

X

WORKING WITH MACHINERY X

CLIMBING X

WALKING X

STANDING X

SITTING X

WORKING IN EXTREME

Business Support

NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job, JOB DESCRIPTION

Job Title: Accounting Clerk Position Code: 211040 Exemption Status: Non-Exempt Department: Business Support Reports To: Business Manager Division:

Review Date: March 2022 Supervises: None Edited: Facility: Phoenix West

Summary Under direct supervision, performs standard and routine accounting activities. Work requires capabilities in basic accounting and business procedures.

Primary Duties and Responsibilities

• Performs account reconciliations as directed by management: general ledger, preparation of accounting statements and financial reports.

• Operates adding machine, calculator, copy machine and other office machines.

• Operates a computer system with printer.

• Performs simple and routine accounting and bookkeeping clerical functions.

• Recognizes and compares numbers and codes on accounting documents.

• Verifies mathematical accuracy.

• Identifies discrepancies and brings them to management’s attention.

• Performs other duties as assigned.

Minimum Requirements

• High school diploma or equivalent certification required.

• Two (2) years of clerical experience or an equivalent combination of clerical/secretarial, fiscal and accounting experience required.

• Working knowledge of office and accounting practices and procedures required.

• Working knowledge of business English, good grammar and spelling skills, and ability to develop correspondence, reports and operational directives required. Must have a proven history of exercising discretion and retaining confidentiality.

NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job, LIFTING OR CARRYING

1-10 LBS X

11-20 LBS X

21-40 LBS X

41-60 LBS X

61 OR MORE LBS X

PUSHING OR PULLING:

1-40 LBS X

41-60 LBS X

61 OR MORE LBS X

BENDING OR STOOPING X

REACHING ABOVE

SHOULDER LEVEL

X

DRIVING AUTOMATIC EQUIP.

VEHICLES

X

WORKING WITH MACHINERY X

CLIMBING X

WALKING X

STANDING X

SITTING X

WORKING IN EXTREME

NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job, JOB DESCRIPTION

Job Title: Banking Accounts Clerk Position Code:

Exemption Status: Non-Exempt Department: Business Support Reports To: Business Manager Division: Business Review Date: March 2022 Supervises: None

Facility: Phoenix West

Summary Creates and maintains financial records of individual inmate accounts. The duties typically include performing routine accounting clerical operations such as examining, verifying, and correcting accounting transactions to ensure completeness and accuracy of data.

Primary Duties and Responsibilities

• Balances assigned accounts on a daily basis.

• Assists with data entry and maintenance of computerized files.

• Collects and counts cash, money orders, or certified checks that has been accepted for inmates and credits the amount to the appropriate inmate account.

• Makes withdrawal transactions on individual inmate accounts for various payments ensuring that expenditures will not exceed obligations in the accounts.

• Works in conjunction with the commissary staff to credit the appropriate inmate account for purchases from the commissary when necessary.

• Develops and submits required reports relative to the facility inmate account system, as well as other reports required. Audits the inmate accounts pursuant to facility and client policy.

• Tracks the intake of new inmates daily to create new inmate accounts.

• Closes inmate accounts prior to the release of an inmate. Assists in the inmate release process as required.

• Places checks on hold, tracks holds, and releases funds when appropriate.

• Restricts inmate accounts when the inmates’ are placed on restrictive status.

• Completes forms to be used by the U.S. Courts which involves computing an average daily balance on an individual account for a six month period.

• May sell meal tickets to staff and balance the meal ticket drawer weekly.

• Responds to incoming telephone calls and takes messages in the absence of management personnel.

• Maintains strict control of all equipment and supplies used in performance of duty especially those items that could be used for illicit purposes. Reports any missing or damaged items immediately to appropriate supervisory staff.

• Assists in maintaining facility security, especially in area of responsibility, and promptly reports any violations or security hazards to appropriate supervisory staff. Provides assistance at other clerical posts as required.

NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job, Minimum Requirements

• High school diploma or equivalent certification required. Courses in high school accounting or accounting for bookkeepers offered by a college preferred.

• Two (2) years of progressive clerical experience with emphasis on fiscal and accounting duties.

• Ability to work with computers and the necessary software typically used by the department.

• General clerical aptitude.

• Working knowledge of bookkeeping practices and business English with good grammatical and spelling skills, and ability to develop correspondence, reports and operational directives.

• Excellent organizational and communication skills.

• Ability to understand and carry out moderately complex oral and written instructions; to make minor decisions in accordance with rules and regulations as they apply to work problems; to maintain company records; and to meet and deal effectively with the public and inmates

• Must be able to deal with people in a variety of changing and complex situations.

• Ability to understand and carry out moderately complex oral and written instructions.

LIFTING OR CARRYING

1-10 LBS X

11-20 LBS X

21-40 LBS X

41-60 LBS X

61 OR MORE LBS X

PUSHING OR PULLING:

1-40 LBS X

41-60 LBS X

61 OR MORE LBS X

BENDING OR STOOPING X

REACHING ABOVE

SHOULDER LEVEL

X

DRIVING AUTOMATIC EQUIP.

VEHICLES

X

WORKING WITH MACHINERY X

CLIMBING X

WALKING X

STANDING X

SITTING X

WORKING IN EXTREME

NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job, Job Title: Business Manager Position Code: 211052

Exemption Status: Exempt Department: Business Support

Reports To: Facility Administrator Division:

Review Date: March 2022 Supervises: Finance &

Administration

Support Staff

Facility: Phoenix West

Develops, manages, and implements operational procedures and policies for the business and support services functions of the facility. This includes establishing and maintaining accounting procedures, fiscal reporting methods, procedures for payment of invoices and other related activities. Additional support services functions may include: payroll, purchasing, communications, food services, warehouse, commissary, inventory property control, laundry, information technology and insurance.

• Prepares and monitors annual budget. Advises management of budget status.

• Monitors staffing roster, overtime, medical costs and coordinates with Facility Administrator to assist in achieving monthly budget throughout the year.

• Directs the work of other employees. This would include selection, hiring, evaluating performance, employee training/development, promoting and any disciplinary action, including termination.

• Directs the maintenance of recording and control procedures involving the collection, evaluation, processing, preparation, submission and reconciliation of accounts.

• Participates in overall facility planning activities.

• Prepares and approves billing documents and submits invoices for payment.

• Reviews and approves all financial and accounting records, transactions, and functions of the facility and inmates.

• Provides for receiving, storing, and accountability of supplies, services, and equipment.

• Maintains census figures, meals served, man-day figures, and other pertinent data.

• Bachelor's Degree in business related field such as Business, Finance, or Accounting required and a minimum of five (5) years of work experience in a finance-related role required with budget preparation/control or administration of government contracts preferred, or an equivalent combination of work experience and education. (Master's degree in business or public administration can substitute for one year of the required supervisory experience.)

NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job,

• Must exhibit leadership qualities to gain the respect of all employees. Must have the ability and desire to work in a cooperative manner and to make management decisions.

LIFTING OR CARRYING

1-10 LBS X

11-20 LBS X

21-40 LBS X

41-60 LBS X

61 OR MORE LBS X

PUSHING OR PULLING:

1-40 LBS X

41-60 LBS X

61 OR MORE LBS X

BENDING OR STOOPING X

REACHING ABOVE SHOULDER

LEVEL

X

DRIVING AUTOMATIC EQUIP

VEHICLES

X

WORKING WITH MACHINERY X

CLIMBING X

WALKING X

STANDING X

SITTING X

WORKING IN EXTREME

NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job, JOB DESCRIPTION

Job Title: Commissary Manager Job Code: 211015 Exemption Status: Non-Exempt Department: Business Support Reports To: Business Manager Division: Commissary Review Date: March 2022 Supervises: None Edited: Facility: Phoenix West

Summary Responsible for the daily operation of the facility commissary including inventory control, supply acquisitions, accounting-related reports, and directing the work of others.

Primary Duties and Responsibilities

• Provides control over operation of commissary and ensures standard accounting procedures are followed. Responsible for the selection, acquisition, stocking, auditing and inventory of all commissary items. Orders supplies from vendors and processes special purchase orders.

• Processes detainee purchases and enters transactions into detainee accounts.

• Responsible for the equipment, safety, work quality, methods, policies and procedures in the operation of the commissary.

• Supervises employees and assigned detainees. Has significant input into job performance evaluations of these positions, including development, retention and termination. Has limited authority to make management decisions within the areas of responsibility as established by facility management.

• Prepares various operational reports, including but not limited to profit/loss statements, sales tax, inventory, and other reports as requested by management.

• Picks up commissary supplies from area vendors.

• Performs other duties as assigned.

Minimum Requirements

• High school diploma or equivalent certification required.

• Minimum two (2) years of retail sales and marketing or relevant work experience required.

• Must have a working knowledge of office and accounting practices and procedures.

• One (1) year of business or relevant work related courses preferred.

• Experience in point of sales computer software preferred.

• Must have proficiency in business English, spelling and math.

NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job, LIFTING OR CARRYING

1-10 LBS X

11-20 LBS X

21-40 LBS X

41-60 LBS X

61 OR MORE LBS X

PUSHING OR PULLING:

1-40 LBS X

41-60 LBS X

61 OR MORE LBS

BENDING OR STOOPING X

REACHING ABOVE SHOULDER

LEVEL

X

DRIVING AUTOMATIC EQUIP.

VEHICLES

X

WORKING WITH MACHINERY X

CLIMBING X

WALKING X

STANDING X

SITTING X

WORKING IN EXTREME

NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job, JOB DESCRIPTION

Job Title: I T Specialist Position Code: 211051 Exemption Status: Non-Exempt Department: Business Support Reports To: Business Manager Division: IS Review Date: March 2022 Supervises: None Facility: Phoenix West

Summary This position supports, advises, and maintains, various computer operations throughout a facility, including technical support, telecommunication, computer operations, and network administration.

Primary Duties and Responsibilities

• Provides technical support to ensure that personal computers and server (hardware and software) are performing properly. Coordinates with the Corporate and/or Regional staff on an as needed basis or with other duties as assigned.

• Tracks technology inventory.

• Performs necessary research on specifications and orders hardware and software inventory required to be fully functional and in compliance with Corporate standards.

• May monitor the facility computer operation’s budget in conjunction with Regional I.T. staff.

• Maintains security administration of systems and assigns local domain log-in profile and passwords for staff as necessary; ensures that users have access to appropriate applications and files that will allow them to perform their assigned duties.

• Creates, maintains, modifies, and produces accurate and timely reports using Crystal Reports on GEOnet system.

• Collaborates with the training department to develop and implement system training on a regular basis to all…