FE_Amdt_3_-_NaphCare_EHR.pdf

This is a Contract Amendment from the State of Arizona Department of Corrections, Rehabilitation, and Reentry (ADCRR) involving GEO Secure Services, LLC and NaphCare, Inc. The contract (No. CTR061242) is for 400 Minimum Custody Contract Beds at the ASP-Phoenix West facility, with this being Amendment No. 3, dated August 4, 2023.

The amendment primarily focuses on implementing an Electronic Health Record (EHR) system, TechCare®, at the prison facility. It details the deployment of computer equipment, including 10 Dell Latitude 5400 laptops and 4 Dell Optiplex 7460 AIO desktops, to be delivered to Phoenix West. The contract outlines responsibilities for computer maintenance, software updates, data conversion, training, and support across four tiers of service (Tier 0 - Super Users, Tier 1 - Help Desk, Tier 2 - Help Desk, and Tier 3 - Help Desk). NaphCare will provide ongoing software updates, electronic patient data import, training materials, and technical support, while GEO will be responsible for certain infrastructure and device maintenance aspects.