Tab_1_-_Offer___Acceptance_BAFO.pdf

Proposal Submitted to:

Arizona Department of Corrections

Request for Best and Final Offer (BAFO):

400 Minimum Custody Contract Beds Solicitation Number BPM004230 June 23, 2022

Jennifer Houston 4955 Technology Way Boca Raton, Florida 33431 Tel: 866.301.4436/561.893.0101 jhouston@geogroup.com

R

TAB 1

Phoenix West Correctional & Rehabilitation Facility

Offer and Acceptance

Proposal Submitted to:

Arizona Department of Corrections

Request for Best and Final Offer (BAFO):

400 Minimum Custody Contract Beds Solicitation Number: BPM004230 June 23, 2022

TAB 1

Offer and Acceptance

Title Page Table of Contents Transmittal Letter

a. Executive Summary*

b. Staffing Position Title Comparison**

Offer and Acceptance Form

*This section has been revised from our original submission. Changes to the original document have been tracked so they can be easily found.

**This item has been added to our original submission.

Transmittal Letter

FTE

TOTAL

PRIOR TITLE* PROPOSED TITLE

Warden Facility Administrator 1.00 Deputy Warden AFA - Programs 1.00 n/a Fire Safety Manager 1.00 Secretary Secretary 1.00 Administrative Asst. Front Lobby Receptionist 1.00 Staff Trainer Training/Compliance Manager 1.00 Offender Information Tech Offender Information Unit Supervisor 1.00 Human Resource Supervisor HR Manager 1.00

8.00

FTE

TOTAL

PRIOR TITLE* PROPOSED TITLE

Deputy Warden Business Manager 1.00 MIS Tech IT Specialist 1.00 Personnel / Accounting Accounting Clerk 1.00 Personnel / Accounting Account Technician - Inmate Banking 1.00 Commissary Tech Commissary Manager 1.00

5.00

FTE

TOTAL

PRIOR TITLE* PROPOSED TITLE

Warehouse Supervisor Maintenance Supervisor 1.00 Physical Plant Worker Maintenance Technician 1.00

2.00

Executive Office Sub-Total

Business/Support

POSITION/POST

Business/Support Sub-Total

Maintenance

POSITION/POST

Maintenance Sub-Total

POSITION/POST

THE GEO GROUP, INC

PHOENIX WEST CORRECTIONAL & REHABILITATION FACILITY

PHOENIX, ARIZONA

POSITION TITLES - CURRENT CONTRACT VS PROPOSED

Executive Office

*Prior Titles were pulled from the Budget Narrative, Contract Amendment 42, dated August 2021 Page 1 of 3

THE GEO GROUP, INC

PHOENIX WEST CORRECTIONAL & REHABILITATION FACILITY

PHOENIX, ARIZONA

POSITION TITLES - CURRENT CONTRACT VS PROPOSED

FTE

TOTAL

PRIOR TITLE* PROPOSED TITLE

Food Service Manager Food Service Manager 1.00 Food Service Worker Cook Supervisor 4.00

5.00

FTE

TOTAL

PRIOR TITLE* PROPOSED TITLE

Health Services Administrator Health Services Administrator 1.00 Psychologist Mental Health Worker 1.00 Registered Nurse Registered Nurse 4.64 n/a Registered Nurse Psych 0.50 Licensed Practical Nurse Licensed Practical Nurse 4.64 Dental Assistant Dental Technician/ Medical Records Clerk 1.00

Contract Physician/Nurse Practitioner Physician 0.40 Psychiatrist Psychiatrist 0.10 Dentist Dentist 0.40

13.68

FTE

TOTAL

PRIOR TITLE* PROPOSED TITLE

Case Manager Case Manager 4.00 n/a Transition Case Manager 2.00 Substance Abuse Program Clinical Director Substance Abuse Program Clinical Director 1.00 Substance Abuse Counselor Licensed Substance Abuse Counselor 3.00 n/a Data Entry Clerk - CoC 1.00 Instructor, Academic Instructor, Academic 1.00 n/a Instructor, Special Education 1.00 Chaplain Chaplain 0.50 Librarian Librarian 1.00

14.50

Health Services Sub-Total

Programs

POSITION/POST

Programs Sub-Total

POSITION/POST

Food Service

POSITION/POST

Food Service Sub-Total

Health Services

Contract Amendment 42, dated August 2021 Page 2 of 3

THE GEO GROUP, INC

PHOENIX WEST CORRECTIONAL & REHABILITATION FACILITY

PHOENIX, ARIZONA

POSITION TITLES - CURRENT CONTRACT VS PROPOSED

FTE

TOTAL

PRIOR TITLE* PROPOSED TITLE

Chief of Security Chief of Security 1.00 Shift Lieutenant Shift Supervisor 5.00 Shift Sergeant Assistant Shift Supervisor 5.00

11.00

FTE

TOTAL

PRIOR TITLE* PROPOSED TITLE

5 Day Posts 5 Day Posts

Intake/Property Officers Inmate Property Officer 1.00 Sallyport Officer 1.00 Armory/Key Control Officer 1.00 Warehouse Officer 1.00 Accountability Officer 1.00

Work Program Officer, Auction Officer Work Crew Checker 1.00 Medical Officer 1.00 Transportation Officers 2.00

Rec Manager Recreation Officer 1.00 7 Day Posts 7 Day Posts

Main Control Main Control Officer 4.80 Detention Officer (RHU) 4.80

Housing Unit Control Officers Housing Unit Officers 14.40 Rover/Escorts Escort Officer 4.80 Visitation Officers Visitation Officer 3.20

Kitchen Officer 3.20

45.20

104.38

Security Supervisors

POSITION/POST

Security Supervisors Sub-Total

Correctional Officers

POSITION/POST

Correctional Officer Sub-Total

Total Staff

Contract Amendment 42, dated August 2021 Page 3 of 3

Executive Summary

BAFO – June 23, 2022 400 Minimum Custody Contract Beds – Solicitation BPM004230

Tab 1 – Offer & Acceptance: Executive Summary page 1 of 5

EXECUTIVE SUMMARY

Overview of GEO

The GEO Group, Inc. (GEO) is the world’s largest private provider of correctional and detention services specializing in the design, financing, development, and operation of secure facilities, ICE processing centers, and community reentry centers in the United States, Australia, South Africa, and the United Kingdom.

The GEO Group is also a leading provider of enhanced in-custody rehabilitation, post-release support, electronic monitoring, and community-based programs. GEO’s worldwide operations include the ownership and/or management of 106 facilities totaling approximately 86,000 beds, including projects under development, with a workforce of approximately 18,500 professionals.

GEO is publicly traded and listed on the New York Stock Exchange (NYSE: GEO) and has an Enterprise Value in excess of $3.5 billion. GEO’s domestic and international revenues for 2021 were approximately $2.3 billion, with credit facilities in excess of $1.6 billion.

GEO’s Proposal

GEO Secure Services LLC, a wholly owned subsidiary of The GEO Group, Inc.

(collectively “GEO”), is pleased to submit our Proposal for continuation of our partnership in the operation and management of the Phoenix West Correctional and Rehabilitation Facility (Phoenix West), in response to Solicitation BPM004230/ADCRR Ref: 22-096-27.

Tab 1 – Offer & Acceptance: Executive Summary page 2 of 5

GEO’s proposal includes multiple benefits for the Arizona Department of Corrections, Rehabilitation, and Reentry (ADCRR). In addition to the clear advantages of continuity and consistency, continued partnership with GEO will provide:

Award winning, evidence-based Continuum of Care Programming

ADCRR inmates will have access to GEO’s award-winning Continuum of Care services, which are unmatched by any other organization in our industry. The GEO Continuum of Care is enhanced in-custody rehabilitation programming, including cognitive behavioral treatment, integrated with post–release support services.

Commitment to recidivism reduction, demonstrated by investments in post-release support services

GEO’s approach provides individuals with a dedicated Post-Release Case Manager who acts as an advocate, coach and crisis manager and is available 24/7 through GEO’s call center. Upon community reentry, post-release participants receive seamless assistance and support services. Depending on need, participants can receive resources for follow-up treatment, identification, transitional housing, employment, transportation, food, and clothing.

Internationally accredited behavioral health and treatment programming

GEO will provide evidence-based treatment services which are internationally accredited through Commission on Accreditation of Rehabilitation Facilities (CARF) International. GEO has also proposed making the Substance Abuse Clinical Director a full-time position to oversee the provision of services and ensure program fidelity.

Pay increases for all staff, with increased starting wages for Officers All employees will receive a wage increase under the new contract, varying by department. Starting wages for Officers will increase to $22/hour. These increases will have a positive impact on staff recruitment and retention.

Experienced Senior Facility Leadership Current Facility Administrator, Blanca Ochoa, and Current Assistant Facility

Administrator - Programs, Mary Coonrod, will continue to guide the operations at Phoenix West. Their combined experience is invaluable.

The GEO Learning Model, structured to support the success of adult learners

We will introduce more robust academic programming with additional instructors under the new contract. Four Two new instructors will be added:

two one Academic instructors, and one instructor for Special Education and one for Career and Technical Education.

Tab 1 – Offer & Acceptance: Executive Summary page 3 of 5

GEO’s Experience in Providing Similar Services

Over the last 16 years, Arizona and GEO have successfully partnered on the operation and management of four (4) adult male correctional facilities within the State of Arizona:

the 500-bed Phoenix West Correctional and Rehabilitation Facility (2005) the 1,280-bed Central Arizona Correctional and Rehabilitation Facility (2005) the 750-bed Florence West Correctional and Rehabilitation Facility (2005) the 3,400-bed Kingman Correctional and Rehabilitation Facility (2015)

Each facility is operated in accordance with ADCRR policies and procedures, demonstrating GEO’s extensive knowledge and experience with ADCRR’s operational requirements.

Overall, GEO has provided similar correctional services to 12 states and the Federal Bureau of Prisons within the last 10 years:

Alaska Department of Corrections

Arizona Department of Corrections, Rehabilitation, and Reentry

California Department of Corrections & Rehabilitation

Federal Bureau of Prisons (BOP)

Florida Department of Management Services

Georgia Department of Corrections

Indiana Department of Corrections

Louisiana Department of Public Safety & Corrections

Mississippi Department of Corrections

New Mexico Corrections Department

Oklahoma Department of Corrections

Texas Department of Criminal Justice

Virginia Department of Corrections

Tab 1 – Offer & Acceptance: Executive Summary page 4 of 5

GEO’s Ability to Provide the Services Sought: Company Resources

Throughout the last 16 years, GEO has provided a safe and secure environment for the inmates housed at each GEO-operated Arizona facility. Inmates are afforded quality educational, vocational and treatment programs and work opportunities. ADCRR can be confident that selecting GEO for this contract award ensures Phoenix West will be managed and operated in accordance with all applicable Department policies and regulations, ACA Standards, and the terms of the resulting Contract.

GEO’s Corporate & Regional Resources GEO is a Florida-based company with its Corporate Office located in Boca Raton, Florida, and has a staff of approximately 400 employees. Our corporate and regional staff includes experts in prison design, finance, human resources, contract compliance, construction, administration, security, health services, education, vocational training, counseling, substance abuse treatment, food service, maintenance, procurement, and professional accreditation.

Corporate Correctional Management Team:

The GEO Secure Services Business Unit is led by GEO Senior Vice President & President of GEO Secure Services, James Black, with more than 37 years of correctional experience.

He is supported at the Corporate Office by nearly three dozen subject matter experts in corrections, administration, security, food services, training, and risk management. On a daily basis, they oversee the three U.S. Regional Offices and operations in the United Kingdom, Australia, and South Africa. GEO Secure Services oversees the management and operation of over 74,000 beds in 57 correctional and detention facilities around the world. This division currently provides services on behalf of the Federal Bureau of Prisons, U.S. Marshals Service, and U.S. Immigration and Customs Enforcement, as well as 7 state correctional clients and various county and city jurisdictions around the country.

GEO Regional Office Oversight - located in the Los Angeles, California Regional Office:

The three GEO Regional Offices provide facility oversight and support, ensuring immediate and direct assistance to the facility management teams. The GEO Western Regional Office, located in Los Angeles, CA, has nearly 20 staff who are responsible for daily operational oversight of Phoenix West. It is staffed with subject matter exerts in security, health services, physical plant maintenance, risk management, contract compliance, business management, and information systems. The Western Regional Office is led by Regional Vice President Paul Laird with 35 years of correctional experience.

Contract Administration:

The GEO Contract Administration Division is located in the Boca Raton, Florida Corporate Offices. It is led by Executive Vice President Amber Martin with over 30 years of experience in corrections, contract administration and compliance, and legal administration. She is supported by 15 subject matter experts in contract management, policy development, client correspondence, contract finance, equitable adjustments, contract analysis, and negotiations. This Division ensures that all GEO’s operations are

Tab 1 – Offer & Acceptance: Executive Summary page 5 of 5 conducted in accordance with contract provisions, applicable court orders, and in compliance with national standards.

Correctional Healthcare - located in the Boca Raton, Florida Corporate Offices:

The GEO Health Services Division is led by Executive Vice President Lisa Krueger with 20 years of experience in healthcare administration and operations, and Chief Medical Officer Dr. John Christakis with 40 years of experience in clinical medicine. They are supported in the Corporate Office by 14 subject matter experts in correctional healthcare, administration, dental services, mental health services, quality control, and off-site healthcare claims management, as well as clinical care support. On a continuous basis, the Corporate Health Services Division monitors staff vacancies, clinical outcomes, special incidents, clinical encounters, outside patient care, medication management, and updates clinical guidelines.

Contract Compliance - located in the Boca Raton, Florida Corporate Offices:

The GEO Contract Compliance Division is led by Executive Vice President Daniel Ragsdale with over 20 years of legal and law enforcement experience. He is supported by more than 70 subject matter experts in security, health services, American Correctional Association (ACA) accreditation, PREA, Joint Commission, NCCHC, PBNDS, FPBDS, and multiple agency standards. Contract Compliance personnel are located at the Corporate Office, each Regional Office, and on-site at all major facilities. The Division provides ongoing compliance oversight with in-depth reviews and audits conducted monthly, quarterly, and annually. The Contract Compliance Division operates as an independent, headquarters-based monitoring team that reviews all operational aspects of the Company’s U.S. operations. In GEO’s Western Regional Office, a Director of Contract Compliance and two Managers provide regional compliance oversight, periodically visiting each facility, and participating in Annual Corporate and Follow-Up Audits, and during accreditation preparations.

Human Resources - located in the Boca Raton, Florida Corporate Offices:

The GEO Human Resources Division is led by Executive Vice President Chris Ryan with over 30 years of human resources experience. He is supported by 60 subject matter experts in recruitment, compensation and benefits management, HR information systems and reporting, employee onboarding including orientation and training, and labor relations.

GEO Care Business Unit - located in the Boca Raton, Florida Corporate Offices:

GEO Care is the world’s largest service provider of in-prison rehabilitation, community reentry, and electronic monitoring services. The GEO Care Business Unit is led by GEO Senior Vice President & President of GEO Care, Dr. Ann Schlarb. The in-prison rehabilitation services are overseen and delivered through the GEO Continuum of Care Division which includes approximately 50 staff with subject matter experts in education, cognitive behavioral treatment, and substance abuse treatment. This Division is led by Executive Vice President Dr. Derrick Schofield and provides enhanced in-prison rehabilitation programs including evidence-based treatment, integrated with post-release support services through the “GEO Continuum of Care” in the U.S. and Australia.

Offer & Acceptance Form/

Amendment 1

4/11/22

Jennifer Houston, EVP Proposal Development

GEO Secure Services LLC