Statement of Work.pdf

This Statement of Work (SOW) outlines requirements for regulated medical waste and universal waste disposal services at the Indian Health Service (IHS) National Supply Service Center (NSSC) in Gallup. The contractor must provide licensed and certified services for safe removal of regulated medical waste, hazardous waste, and universal waste disposal, with capability to handle approximately 10,000 pounds of RMW.

Key requirements include providing waste containers per DOT guidelines, proper labeling, manifests and documentation, collection services Monday-Friday 0800-1500, maintaining required insurance coverage, and ensuring compliance with OSHA, EPA, and DOT regulations. The period of performance is 60 days from award. Special requirements include HSPD-12 compliance for facility access, tobacco-free facility rules, and security procedures. The contractor must provide their own equipment and supplies, coordinate deliveries with government staff, maintain a toll-free service line, and submit reports on waste volumes and any incidents. The SOW includes a performance matrix measuring customer service, safety compliance, and issue resolution.