Statement of Objective SLD 45 AXS Dispatch Console Upgrade.pdf

Statement of Objective/Work

Statement of Objective (SOO)/Technical Requirements

Package (TRP)

Patrick SFB AXS Dispatch Console Upgrade

18 May 2026

1. Introduction/Purpose

The purpose of this Statement of Work (SOW) is to procure, install, integrate, and support a state-of-the-art CommandCentral AXS Dispatch Console solution for the Fire and Security Forces Dispatch at Patrick Space Force Base (SFB) and Cape Canaveral.

This project will replace the existing MCC 7500 Consoles to enhance dispatcher efficiency, improve system integration, and bolster mission-critical radio communications security.

2. Background

Patrick SFB currently utilizes Motorola MCC 7500 Consoles for dispatch operations.

Notably, the MCC 7500 Consoles are facing an impending end-of-life notice set for

2030. To meet evolving mission-critical demands and ensure continuous, supported operations prior to this obsolescence, the government requires a transition to the

CommandCentral AXS Dispatch Console. This next-generation system provides a highly configurable, intuitive browser-based GUI, reduces physical footprint, and ensures FIPS 140-3 Level 3 end-to-end encryption via an Internal Hardware Security

Module (HSM).

3. Scope of Work

The Contractor shall provide all equipment, personnel, project management, system integration, training, and Year 1 sustainment/cybersecurity services necessary to implement twelve (12) new AXS Dispatch Consoles across three designated locations.

The scope specifically includes Year 1 warranty and Advanced Plus Services, while out-year sustainment (Years 2-5) will be covered under a separate Air Force Global

Sustainment contract. Site civil work, tower construction, and RF coverage guarantees are explicitly excluded from this SOW.

4. Specific Tasks/Requirements

4.1 Equipment Procurement and Configuration

The Contractor shall procure and configure a total of twelve (12) AXS Dispatch

Consoles distributed as follows:

• Security Forces Bldg. 1319: Five (5) Consoles (3 Fire, 2 Security Forces)

• Primary Fire Dispatch Bldg. 710: Three (3) Consoles (2 Fire, 1 Security

Forces)

• Cape Canaveral Bldg. 49750: Four (4) Consoles (2 Fire and 2 Security Forces)

Each console position shall include:

• Microsoft Windows, McAfee Antivirus, O/S Hardening

• One (1) 22" Touch Screen Monitor, Keyboard, Mouse, External USB DVD

• Two (2) Speakers

• Two (2) Binaural Noise-Cancelling Headsets with two (2) Headset Jacks

• One (1) Footswitch

• One (1) Gooseneck Microphone

• One (1) Internal Hardware Security Module (HSM)

• One (1) Tower UPS per position

• Reuse of existing Networking Equipment and Rack

• KVM (Keyboard, Video, Mouse, Audio) Extender Transmitters/Receivers (For

Bldg. 1319 and Bldg. 49750 only)

4.2 System Integration and Installation

The Contractor shall provide a dedicated Project Team (Project Manager, System Engineer, Installation Technicians, and System Technologist) to execute the following:

• Conduct a Project Kick-Off Meeting and site evaluations.

• Perform a Design Review to finalize the system design, project schedule, cutover requirements, and implementation plan.

• Install all proposed equipment in accordance with manufacturer "Standards and Guidelines for Communication Sites" (e.g., R56).

• Centralized Equipment Architecture (Backrooming):

• For Security Forces Bldg. 1319 and Cape Canaveral Bldg. 49750 ONLY: To minimize the physical footprint, heat, and noise on the dispatch floor, the Contractor shall design and install the system such that all primary processing equipment (e.g., Console PCs, UPS units, and Network Switches) are rack-mounted in the designated facility communications/server room. Only the necessary Human-Machine Interface (HMI) peripherals (touch screen monitors, keyboards, mice, speakers, footswitches, headsets, and microphones) shall be installed at the physical dispatch workstation. The Contractor shall provide and install all necessary KVM (Keyboard, Video, Mouse, Audio, USB) extension equipment to ensure seamless, zero-latency operation between the server room and the dispatch workstations.

• For Primary Fire Dispatch Bldg. 710: Due to distance limitations between the communications room and the dispatch center, the consoles at this location shall be installed in a traditional configuration, with all processing equipment and UPS units installed directly at the physical dispatch workstations.

• E911 System Integration & Radio Arbitration: The Contractor shall provide all necessary connectivity, hardware, software, and functionality to maintain and interface with the existing Vesta R7 radio arbitration function(s). Alternatively, the Contractor may propose and provide a fully equivalent alternative solution to maintain seamless radio arbitration within the existing E911 phone system.

• Notice of Potential Temporary Installation and Relocation (Optional CLIN): Offerors are advised that due to scheduled facility renovations, the consoles designated for Bldg. 1319 may initially require installation in a temporary operating configuration. If the permanent floor plan in Bldg. 1319 is not ready at the time of system deployment, the Contractor shall install the affected consoles in a temporary operational footprint as directed by the Government. To account for this contingency, the offeror shall propose a separate, Optional Contract Line-Item Number (CLIN) in their proposal. This Optional CLIN shall cover all labor, materials, and testing required to revisit the site at a later date, disconnect the equipment from the temporary location, relocate it, and completely reinstall and optimize the consoles in their final, permanent positions.

• Uninstall and remove existing antennas, cables, and all associated MCC 7500 equipment not re-utilized in the AXS system, delivering them to the Government for disposal.

• Perform in-field functional acceptance testing and system optimization.

4.3 Training Services

The Contractor shall provide on-site, instructor-led training to ensure maximum system utilization:

• Dispatch Operators: Hands-on training for up to 10 students covering basic operation and job aids.

• Dispatch Supervisors: Advanced training for up to 4 students covering operator topics plus console administrator functions.

4.4 Cybersecurity and Year 1 Sustainment

The Contractor shall provide the following support and sustainment services for Year 1 only:

• Cybersecurity RMF Comprehensive Package: One-time STIG audit, 100% IP device vulnerability scan, system diagram with accreditation boundary, hardware/software list, and PPS document.

• Ongoing Scanning: Monthly Nessus vulnerability scanning and Quarterly SCAP scanning with Plan of Actions & Milestones (POAM) reports.

• Advanced Plus Services: 24/7 Service Desk, Technical Support, Network Event

Monitoring, Onsite Support, Annual Preventative Maintenance, Network

Hardware Repair/Advanced Replacement, and Remote Security Patch

Installation.

• System Upgrade Agreement II (SUA II): Provision of software release updates and necessary hardware updates to maintain cybersecurity and network compatibility.

5. Applicable Documents/Standards

All work shall be performed in compliance with the following minimum standards:

• Unified Facilities Criteria (UFC)

• Space Launch Delta (SLD) 45 Installation Facilities Standards (IFS), including all applicable appendices.

• Air Force 17-Series Cyberspace and Communications Directives (including AFI

17-130, Cyberspace Cybersecurity Program Management)

• Florida Department of Environmental Protection (FDEP) regulations (if/where applicable to material disposal).

• Motorola R56 Standards and Guidelines for Communication Sites.

6. Deliverables

• Final System Design and Implementation Plan

• Twelve (12) fully operational AXS Dispatch Consoles

• "As-installed" customized documentation

• Training sessions (Operator and Supervisor)

• RMF Comprehensive Package and recurring POAM reports

7. Schedule/Period of Performance

The Period of Performance shall be twelve (12) months from the date of final system acceptance, encompassing the Year 1 Standard Commercial Warranty, Advanced Plus

Services, SUA II, and Cybersecurity requirements.

8. Place of Performance

• Security Forces: Bldg. 1319, Patrick SFB, FL

• Primary Fire Dispatch: Bldg. 710, Patrick SFB, FL

• Cape Canaveral: Bldg. 49750, Cape Canaveral SFS, FL

9. Acceptance Criteria & Inspection

System acceptance shall occur upon the successful execution and completion of the on-site functional acceptance test, or when the system is placed into "beneficial use" by

SLD 45 for its intended purpose (excluding testing/training), whichever occurs first. The

Government Primary POC will perform the final inspection and sign-off.

10. Project Management & Reporting

The Contractor's Project Manager shall serve as the primary point of contact for all schedule and implementation reporting.

Government Responsibilities: The Government shall provide adequate space, electrical work/HVAC, authorized frequencies, network connectivity, and a properly equipped classroom for on-site training. The Government will conduct any structural analysis required for rooftop antenna loads.