Attachment 1.3- Sample Task Order (TO).pdf

Defense Logistics Agency (DLA)

Defense Contract Services Office (DCSO)

Building Control Systems/Utility Control Systems (BCS/UCS)

Sample Task Order For

Elevator Systems/ Electrical & Lighting Systems (Building)/ HVAC + BAS + Utility Metering Systems/ Electrical Distribution (Site)

Routine and Ad-Hoc Components

Needs to cover requirements at the following location(s):

DLA Headquarters Complex, Fort Belvoir, VA (HQC)

TABLE OF CONTENTS

TABLE OF CONTENTS

C.1 GENERAL BACKGROUND INFORMATION

C1.1 Description of Services/Introduction C1.2 Background

C1.3 Objective(s) C1.4 Definitions/Acronyms

C.2 GENERAL INFORMATION

C2.1 Contract Type C2.2 Place of Performance

C2.3 Period of Performance C2.4 Business Hours

C2.5 Identification Badges

C.3 GOVERNMENT INFORMATION

C3.1 COR

C3.2 Government Furnished Property, Equipment and Services

C.4 CONTRACTOR INFORMATION

C4.1 Key Personnel

C4.2 Phase In/Out Period C4.3 Outgoing Transition Plan

C4.4 Program Management Support C4.5 Post Award Conference/Periodic Progress Meetings

C4.6 Supervision of Contractor Employees

C4.7 Meeting Attendance C4.8 Government Kick-Off Meeting

C4.9 Monthly Status Report (MSR) and Briefing C4.10 Contractor Furnished Items and Services

C4.11 Personnel Security Requirements

C4.12 Citizenship C4.13 Installation Security

C4.14 Physical Security

C4.15 Identification of Contractor Personnel

C.5 Quality Control

C5.1 Quality Control Program

C5.2 Quality Control Plan C5.3 Quality Assurance

C5.4 Acceptable Performance Levels

C5.5 Quality Assurance Surveillance Plan (QASP)

C.6 SECURITY/CYBERSECURITY REQUIREMENTS

C.7 SPECIFIC TASKS AND DELIVERABLES

C7.1 Elevator Specific Tasks C7.1.1 Requirements/Specifications

C7.1.2 General Scope and Location Breakdown C7.1.3 Replacement, Modernization, Renovation

C7.1.4 As-Built Drawings

C7.1.5 Service Order /Calls C7.1.6 Service Order/Call Categories

C7.1.7 Maintenance Program C7.1.8 Lift Equipment System Tests

C7.1.9 Routine / Preventive Maintenance

C7.1.10 Service Order/Call Classification C7.1.11 Software Maintenance (SM)

C7.1.12 Replacement Parts/Products

C7.1.13 Changes to Lift Equipment Systems

C7.1.14 Warranties C7.1.15 Work Conflicts

C7.1.16 Signage C7.1.17 Required Contractor Training and Certifications

C7.1.18 Deliveries

C7.2 Electrical and Lighting (Building) Systems Specific Tasks C7.2.1 Requirements / Specifications

C7.2.2 General Scope and Location Breakdown C7.2.3 Replacement, Modernization, Renovation

C7.2.4 As-Built Drawing

C7.2.5 Initial Site Assessment Survey C7.2.6 Service Orders

C7.2.7 Service Order/Call Categories C7.2.8 Operation and Maintenance Program

C7.2.9 Routine/Preventive Maintenance

C7.2.10 Proactive Facility Tours C7.2.11 Facility Related Control Systems (FRCS)

C7.2.12 Operations Support C7.2.13 Required Contractor Training and Certifications

C7.2.14 Contractor Personnel

C7.2.15 Building Operations C7.2.16 Material

C7.2.17 Replacement Parts/Products C3.2.18 Warranty

C7.2.19 Deliveries

C7.3 HVAC, BAS, and Utility Metering Specific Tasks C7.3.1 Requirements/Specifications

C7.3.2 General Scope and Location Breakdown C7.3.3 Replacement, Modernization, Renovation

C7.3.4 As-built Drawings

C7.3.5 Initial Site Assessment Survey C7.3.6 Service Orders

C7.3.7 Service Order/Call Categories

C7.3.8 Operation and Maintenance Program

C7.3.9 Routine/Preventive Maintenance C7.3.10 Proactive Facility Tours

C7.3.11 HVAC Building Automation Controls C7.3.12 Corrective Maintenance Service Order Proposals

C7.3.13 Building Operations

C7.3.14 Replacement Parts/Products C7.3.15 Warranty

C7.3.16 Contractor Personnel C7.3.17 Deliveries

C7.4 Electrical Distribution System (Site) Specific Tasks

C7.4.1 Requirements / Specifications C7.4.2 General Scope and Location Breakdown

C7.4.3 Replacement, Modernization, Renovation C7.4.4 As-Built Drawing

C7.4.5 Initial Site Assessment Survey

C7.4.6 Service Orders C7.4.7 Service Order/Call Categories

C7.4.8 Operation and Maintenance Program C7.4.9 Routine/Preventive Maintenance

C7.4.10 Proactive Facility Tours

C7.4.11 Site Utility Control Systems C7.4.12 Corrective Maintenance Service Order Proposals

C7.4.13 Building Operations C7.4.14 Replacement Parts/Products

C7.4.15 Equipment Warranty

C7.4.16 Contractor Personnel C7.4.17 Deliveries

C7.5 Deliverable (s) C7.5.1 Documentation and Records

C7.5.2 Monthly Progress Report

C7.5.3 Project Management C7.6 Enterprise Business System (EBS) – Plant Maintenance

C8. APPLICABLE STANDARDS

C8.1 Site Requirements

C8.1.1 Facility Security Clearance C8.1.2 Building Security

C8.1.3 Driving on HQC C8.1.4 Parking

C8.1.5 Weapons on Center

C8.1.6 Key Control C8.1.7 Escorted Areas

C8.1.8 Protection and Damage C8.1.9 Cleanup

C8.1.10 Locating Underground Utilities

C8.1.11 Underground Storage Tanks C8.1.12 Utility Outages

C8.1.13 Service Interruption C8.2 Safety Requirements

C8.2.1 Safety Program

C8.2.2 Burning Permits C8.2.3 Fire Alarm Disable Request

C8.2.4 Fire Protection and Prevention C8.3 Environmental Compliance

C8.3.1 Environmental Requirements

C8.3.2 Environmental Protection Plan (EPP) C8.3.3 Environmental Brief

C8.3.4 Environmental Coordinator C8.4 Refrigerant

C8.4.1 Refrigerant Leak Rates

C8.4.2 Leak Rate Calculations C8.4.3 Appliance Repair

C8.4.4 Leak Inspections C8.4.5 Refrigerant Retrofit or Retirement Plans

C8.4.6 Chronically Leaking Appliances

C8.4.7 Recordkeeping and Reporting Requirements C8.5 Potable Water Systems

C8.5.1 Drinking Water

C8.5.2 Storm Water Management

C8.6 Hazardous Waste C8.6.1 Safety Requirements

C8.6.2 Safety Plan C8.6.3 Facility Hazards and Accidents

C8.7 Electrical Safety

C8.7.1 Lock Out/Tag Out C8.7.2 Fall Protection

C8.7.3 Confined Space Entry C8.7.4 Labeling and Signage

C9 ATTACHMENTS AND FORMS

ATTACHMENT 1 – SITE SPECIFIC DEFINITIONS AND ACROYNMS

ATTACHMENT 2 – TECHNICAL REFERENCES & CODES

ATTACHMENT 3 – CAC PROCEDURES

ATTACHMENT 4 – TECHNICAL EXHIBIT LIST

ATTACHMENT 5 – DOCUMENTATION OF SERVICE FORM

ATTACHMENT 6 – PERFORMANCE REQUIREMENTS SUMMARY (PRS)

ATTACHMENT 7 – OPEN/CLOSED LOOP WATER LIMITS

ATTACHMENT 8 – INVENTORY LISTS

C.1 GENERAL BACKGROUND INFORMATION

C1.1 Description of Services/Introduction

C1.1.1 This is a non-personal services Task Order (TO) to provide and implement a comprehensive program for the operation, maintenance, repairs, service, testing, inspection, and certification of Elevator Systems, Electrical & Lighting Systems (Building), HVAC + BAS + Utility Metering Systems, Electrical Distribution Systems (Site), and Life Cycle Management Cyber Security at the following location:

• DLA Headquarters Complex, Fort Belvoir, VA (HQC)

C1.1.2 The prime contractor shall furnish all management, labor, supervision, tools, materials, equipment, incidental engineering, and transportation necessary to perform maintenance service work to meet or exceed general craft and industry standards, applicable laws, regulations, codes and Federal specifications for the buildings and structures identified within this document.

C1.2 Background

C1.2.1 The Defense Logistics Agency (DLA) is a United States (U.S.) Department of Defense (DoD) agency providing worldwide logistics support to the missions of the Military Departments and the Combatant Commands.

C1.2.2 DLA Installation Management (DM) is responsible for new construction (MILCON or Capital expenditures), System Maintenance of all Site equipment, and Facilities Related Control Systems (FRCS). DM serves as the functional and doctrinal proponent for all real property system requirements, policies, and procedures including industry standards, The American Society of Heating, Refrigeration and Air Conditioning Engineers (ASHRAE), United Facilities Criteria (UFC) and National Fire Protection Association (NFPA), National Electric Code (NEC), International Building Code (IBC), American Society of mechanical Engineers (ASME) code.

Institute of Electrical and Electronic Engineers Code (IEEE), State and Local Codes, and Department of Defense (DoD) installation policy.

C1.2.3 The Defense Logistics Agency (DLA) McNamara Headquarters Complex (HQC), located on Fort Belvoir, Virginia, 8725 John J. Kingman Road, Fort Belvoir, VA 22060-0621, is a significant facility supporting the mission of the Warfighter. The HQC spans 75 acres and includes a 1.2 million square foot Headquarters Office Building. In addition to traditional office spaces, it houses several secure facilities, a cafeteria, a barbershop, a fitness center, two snack bars, three access gates, visitors control center, recreational building, irrigation well house, three story parking garage, CDC, out control structure, as well as material receiving and screening facility.

C1.2.4 This contract will encompass a wide array of Building Control Systems (BCS) and Utility Control System (UCS) equipment. These control systems ensure the proper function of the systems to meet minimum efficiency and code related criteria. A control system (CS) as it pertains to Facility Related Control System (FRCS) can have many levels. The Equipment level can include multiple pieces of factory supplied equipment directly connected to create a manufacturer system to optimize efficiency. The Building Level consists of a building level controller(s), dedicated communication trunks (LON, BACnet, MODBUS, N2, other proprietary communications protocols), field level devices, sensors, actuators, or other devices.

C1.3 Objective(s)

C1.3.1 This TO PWS acquisition is intended to support Elevator Systems, Electrical & Lighting Systems (Building), HVAC + BAS + Utility Metering Systems, Electrical Distribution Systems (Site) equipment, FRCS requirements, and sustainment support for the DLA Headquarters at Ft.

Belvoir, - These duties include, but are not limited to:

1. Day-to-day maintenance and sustainment for both equipment and FRCS.

2. Performing scheduled preventive, predictive maintenance, and asset management functions to ensure the long-term efficient operation of facility infrastructure.

3. Performing scheduled and unscheduled maintenance, repairs, and replacements as needed on infrastructure components.

4. Maintaining operations and maintenance & repair records for all infrastructure components in electronic format.

5. Maintaining the inventory and electronic inventory records for the consumable supplies needed for system sustainment and maintenance.

6. Information technical networking support (ITNS) of the systems includes but not limited to cybersecurity, networking, server and client administration, database management, and Information System Security Engineering (ISSE), cybersecurity/system administration for the FRCS.

C1.3.2 The operations will be performed to comply with all federal, state, and local laws and regulations. The services shall be provided in a safe, secure, effective, and efficient manner and shall meet the highest standards prevalent in industry.

C1.4 Definitions/Acronyms

C1.4.1 DEFINITIONS: Refer to Task Order ATTACHMENT 1: SITE SPECIFIC DEFINITIONS AND ACRONYMS and IDIQ PWS ATTACHMENT 1: DEFINITONS AND

ACRONYMS.

C.2 GENERAL INFORMATION

C2.1 Contract Type

C2.1.1 The Government will award a Firm Fixed Price task order for routine and ad hoc work.

C2.2 Place of Performance

C2.2.1 The work to be performed under this TO shall be performed at Government facilities located on DLA, Andrew T. McNamara Headquarters Complex (HQC), 8725 John J. Kingman Road, Fort Belvoir, VA 22060-0621. Work may be performed at other location(s), when feasible and upon approval by the COR, work shall be performed at remote locations.

C2.3 Period of Performance

C2.3.1 The period of performance shall be for one (1) base year of 12 months and four (4) 12-month option years.

Base Year: 1 November 2025 – 31 October 2026 Option Year I: 1 November 2026 – 31 October 2027 Option Year II: 1 November 2027 – 31 October 2028 Option Year III: 1 November 2028 – 31 October 2029 Option Year IV: 1 November 2029 – 31 October 2030

C2.4 Business Hours

C2.4.1 The contractor shall conduct business between the hours of 06:00 A.M. through 06:00 P.M. Eastern Time, Monday through Friday, except Federal holidays or when Government facilities are closed due to emergencies, administrative closings or similar Government directed facility closings. See details in section C3 Specific Tasks and Deliverables.

Federal Holidays are as follows:

New Year’s Day 1st day of January Martin Luther King Jr.'s Birthday 3rd Monday of January Presidents’ Day 3rd Monday of February Memorial Day Last Monday of May Juneteenth 19th Day of June Independence Day 4th day of July Labor Day 1st Monday of September Columbus Day 2nd Monday of October Veterans Day 11th day of November Thanksgiving Day 4th Thursday of November Christmas Day 25th day of December

C2.5 Identification Badges

C2.5.1 Contractor employees (including those of subcontractors) requiring physical access to the contractual place of performance and/or access to the DLA network/system for successful contract performance will be required to obtain a Common Access Card (CAC) prior to starting work. Lost or stolen CACs must be promptly reported by the Contractor to the KO or their authorized representative and to the appropriate Government security personnel. The Government will retain sole decisional authority on the issuance of a replacement CAC.

C.3 GOVERNMENT INFORMATION

C3.1 COR

The person whom the KO will designate by name or position title to act as intermediary between the Contractor and the KO on matters pertinent to this contract and be his/her authorized representative.

C3.2 Government Furnished Property, Equipment and Services

C3.2.1 All Government-furnished property (GFP) will be provided in accordance with FAR 52.245-1, and FAR 52.245-9. The Government will provide access to standard office-related Government Furnished Equipment/Information/Software (e.g., computers, office cubicle space with desk, cabinets and chair, network access, Command Access Card (CAC), CAC readers, phone service, database, office supplies, and networked printer capabilities) while working in Government spaces for the subject task order. Government property shall be used ONLY in the performance of this task order. The Contractor is accountable for all property provided by the Government and shall be responsible for the security and condition of said property. All GFP is the property of the U.S. Government and shall not be transferred to any individual, or agency, public or private without the express written approval of the Contracting Officer.

C3.2.2 The Contractor shall provide a method of tracking and managing GFP. Serialized items shall be annotated at the time of issue, with a signature of acknowledgement by the individual Contractor(s).

C3.2.3 Government personnel will determine property disposition, acquisitions, and final acceptance of deliveries of Government services/supplies.

C3.2.4 Contractor assumes the risk of, and shall be responsible for, any loss or destruction of, or damage to, items of Government property, that are removed from the installation/premises by the Contractor.

C3.2.5 Government telephones shall not be used for personal reasons, for any toll or long-distance calls unless authorized by the COR. Telephone access will be made available for the Contractor’s use for local calls only. Long distance and toll calls require prior authorization by the COR and will be limited to credit cards only. Telephone billing will be monitored by the COR monthly.

Unauthorized calls by the Contractor will be reported for resolution.

C3.2.6 As-built drawings and Operation and Maintenance (O&M) manuals will be made available for Contractor use during the term of the contract to the extent that these resources are available.

C3.2.7 The Government will provide the contractor with access to the EBS system via a computer terminal at HQC.

C3.2.8 The Government shall provide a two-way radio to all Maintenance Mechanics for use while in the HQC and shall be used to contact Maintenance personnel during normal duty hours.

C3.2.9 The Government shall furnish the utility services and existing electrical outlets, for use in the work to be performed under this contract.

C3.2.10 The Government shall furnish the contractor with office space and a Government owned computer in the A/B elevator penthouse.

C3.2.11 Refer to section C7 Specific Tasks and Deliverables for other details.

C.4 CONTRACTOR INFORMATION

C4.1 Key Personnel

C4.1.1 Certain experienced professional and/or technical personnel are essential for successful accomplishment of the work to be performed under this TO. These "Key Personnel" shall be identified by name within the Contractor’s Task Order Proposal (TOP) and their qualifications shall be submitted with letters of commitment for evaluation during the source selection process.

The Contractor agrees that such personnel shall not be removed or replaced within the performance of this contract unless the following measures are taken and fully documented in writing. See details in section C7 Specific Tasks and Deliverables.

C4.1.2 If the key personnel, for any reason, becomes or is expected to become unavailable for work under this contract for a continuous period exceeding 30 work days, or is expected to devote substantially less effort to the work than indicated in the proposal or initially anticipated, the Contractor shall, subject to the concurrence of the Contracting Officer, promptly replace personnel with personnel who possess equal, or better, qualifications as the original employee.

C4.1.3 All requests for approval of substitutions hereunder must be in writing and provide a detailed explanation of the circumstances necessitating the proposed substitutions. The request shall contain the qualifications for the proposed substitute and any other information requested by the Contracting Officer. The Contracting Officer must concur in writing with the change.

C4.1.4 Key Personnel include the following: (refer to section C.7 Specific Tasks and Deliverables).

C4.1.5 Knowledge Skills and Abilities of other Personnel: Other personnel on the Task Order should have the following qualifications: (refer to section C.7 Specific Tasks and Deliverables).

C4.2 Phase In/Out Period

C4.2.1 To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board, during the thirty (30) day phase in/ phase out periods. During the phase in period, the Contractor shall become familiar with performance requirements to commence full performance of services on the contract start date.

C4.2.2 The Contractor shall provide a plan 30 days after award. The Contractor shall coordinate with the Government in planning and implementing a complete transition to the Contractor's support model. The Contractor shall collaborate with the Government to develop and deliver an Incoming Transition Plan. The Government will designate a transition period for the incoming

Contractor to coordinate and work with the incumbent Contractor, if applicable. The transition plan shall include, but is not limited to the following:

1. Coordination with Government representatives.

2. Review, evaluation, and transition of current contract requirements.

3. Government-approved training and certification process.

4. Transfer of hardware warranties and software license.

5. Transfer of Government Furnished Equipment (GFE)

6. Coordinate with the Government to account for Government keys, ID/access cards, and security codes.

C4.3 Outgoing Transition Plan

C4.3.1 The Contractor shall provide an Outgoing Transition Plan a minimum of 60 days before the contract end date. The plan shall account for 30 days of outgoing transition for transitioning work from an active contract to a follow-on contract/order or Government entity. This transition may be to a government entity, another contractor or to the incumbent contractor under a new contract/order. In accordance with the Government-approved plan, the Contractor shall assist the Government in planning and implementing a complete transition from this Contract and/or orders issued under this Contract to a successful provider. This shall include formal coordination with Government staff and successor staff and management. This transition plan shall include, but is not limited to:

1. Coordination with Government representatives

2. Review, evaluation, and transition of current contract requirements

3. Transfer of hardware warranties and software licenses

4. Transfer of all necessary technical documentation

5. Transfer of Government Furnished Equipment (GFE)

6. Turn-in of all Government keys, ID/access cards, and passwords

C4.4 Program Management Support

C4.4.1 The Contractor shall provide complete program management support that fully integrates, manages, controls, and documents all phases of the PWS requirements. The Program Manager shall be the focal point for all issues involving execution of this Task Order and shall keep the Government fully informed, both verbally and in writing.

C4.5 Post Award Conference/Periodic Progress Meetings

C4.5.1 The Contractor shall attend any post award conference convened by the contracting activity or contract administration office IAW Federal Acquisition Regulation (FAR) Subpart 42.5(a) (b), Post Award Orientation. The Contracting Officer, CORs, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings, the Contracting Officer or designated representative will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

C4.6 Supervision of Contractor Employees

C4.6.1 The Government will not exercise any supervision or control over Contractor or Subcontractor employees while performing work under the contract. Such employees shall be accountable solely to the Contractor, not the Government. The Contractor, in turn, shall be accountable to the Government for Contractor or Subcontractor employees.

C4.7 Meeting Attendance

C4.7.1 The Contractor shall attend meetings, briefings, planning sessions, conferences, and events both locally and at remote locations. Guidance for Contractor travel can be found in FAR 31.205-46(a). All requests for travel shall be approved by the COR prior to incurring cost, as travel will be reimbursed IAW the FAR. The proposed travel shall include the anticipated costs for the travel for review by the COR. Requests for travel approval shall be prepared in a legible manner, include a description of proposed travel, a list of travelers with all proposed costs, the contract number, Contract Line-Item Number (CLIN), and be submitted to the COR at least 48 hours prior to travel.

C4.8 Government Kick-Off Meeting

C4.8.1 The Contractor shall participate in a Government-scheduled, Kick-Off Meeting after TO award. The purpose of this Kick-Off Meeting is to: (1) aid both the Government and Contractor personnel in achieving a clear and mutual understanding of all requirements; and (2) identify and resolve potential problems. The Contractor shall be prepared to discuss any issues requiring clarification. The Kick-Off Meeting shall include as a minimum: a program review, and personnel and physical security issues.

C4.9 Monthly Status Report (MSR) and Briefing

C4.9.1 The Contractor shall provide a MSR and briefing that analyzes the Task Order status and provides TO’s accounting information. The MSR is due on the 15th of every month. The MSR shall include the following elements:

• A summary of work performed by each specific task area for the reporting period

• A summary of problems encountered and recommended solutions

• A summary of problems anticipated and preventive measures.

• A summary of training and certifications completed or outstanding

C4.10 Contractor Furnished Items and Services

C4.10.1 General. The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Part 3 of this PWS.

C4.10.2 Contract and Task Order Management. The Contractor shall provide all management, administration, security, quality control, and all else required to ensure successful completion of the awarded Task Order.

C4.10.3 Personnel. The Contractor shall furnish adequate supervision, including an on-site Task Order Lead and the labor necessary to perform all services in an orderly, timely, and efficient manner. The Program Manager shall have the authority to act on behalf of the Contractor. The Contractor shall use qualified and experienced employees capable of achieving the goals established in the task order. All personnel shall maintain current qualifications and obtain all training required to meet mission requirements. Contractor personnel are employees of the Contractor and under its administrative control and supervision. The Contractor, through its personnel, shall perform the tasks ordered herein.

C4.10.4 Personal Services. The contractor shall select, supervise, and exercise control and direction over his employees under this contract. The Government will not exercise any supervision or control over the Contractor's employees in performance of contractual services under this contract. The Contractor shall ensure that no prohibited personal services (as described in FAR 37.104) are performed under this contract.

C4.10.5 Work Products. In advance of beginning work on specific work products, the Contractor’s PM shall coordinate product timelines and format with the Primary COR and/or designated Government official in instances where this PWS or available guidance doesn’t establish timelines or format. All Contractor work products shall first be submitted for review and approval by a Supporting COR and/or designated Government official.

C4.10.6 Refer to section C7 Specific Tasks and Deliverables for other details.

C4.11 Personnel Security Requirements

Most work to be performed under this requirement is unclassified, however, a security clearance may be required at some locations to allow unescorted access within certain buildings. Security clearance requirements will be further defined at the Task Order level. All Contractor personnel proposed to work on the network, or any IT capabilities/functions (at a minimum) will be required to have a Tier 1(T1), Tier 3 (T3), or Tier 5 (T5). See C8.1 Site Requirements for specific requirements.

C4.12 Citizenship

C.4.12.1 Each Contractor employee shall be a citizen of the United States of America, or an alien who has been lawfully admitted for permanent residence, or who presents evidence from the Immigration and Naturalization Service that employment will not affect his immigration status.

C4.13 Installation Security

C4.13.1 Contractor Security Regulations and Conduct. The Contractor or any visitors of the Contractor entering DoD locations to perform the contract requirements shall abide by all security regulations and may be subject to security inspections. Contractor personnel and property shall be subject to search and seizure upon entering, while on, and upon leaving the DoD locations pursuant to regulatory guidance.

C4.13.1.1 All Contractor personnel shall always conduct themselves IAW acceptable business decorum. The Contractor shall remove any individual from the site whose continued presence or employment on this contract is deemed by the KO or designee to be contrary to the public interest, adversely affect health, morale, welfare, or good order and discipline on the installation, or is inconsistent with the best interests of national security. IAW USC Title 18, Crimes and Criminal Procedure, Part I, Crimes, Chapter 67, Military and Navy, Section 1382, the Installation Commander has the authority to bar individuals from the host installation.

C4.13.1.2 In the event of a strike by Contractor personnel, the Contractor shall be responsible for the cost of any increased security as determined necessary by the Installation or DLA Site Commander/Director.

C4.13.1.3 The Contractor shall report immediately to the KO or designee any suspected, alleged, or actual criminal incidents IAW DLAI 5105 Reporting of Criminal Incidents.

C4.13.2 Contractor Vehicles. The Contractor shall register all Contractor vehicles used in performance of the contract requirements and ensure that Contractor employee vehicles to be driven on the host installation, to include motorcycles, are registered with the host installation security office and are in conformance with State and local regulations in effect at the time of registration and as long as employed by the Contractor. Evidence of a valid driver’s license, vehicle registration card, and insurance are required for registration. Contractor employees shall maintain current registration and proof of insurance on all Privately-Owned Vehicles (POV) brought on host installation. The Contractor shall maintain current registration and proof of insurance on all Contractor-owned vehicles brought on the host installation.

C4.13.2.1 The Contractor and its employees shall abide by host installation parking regulations.

All vehicles shall be parked in designated parking areas only. The Contractor and its employees shall conform to Federal, State and host installation driving regulations.

C4.14 Physical Security

C4.14.1 Contractor Control Access. The Contractor shall control access by locking or unlocking the areas or facilities used by the Contractor in the performance of the contract requirements. The Contractor shall lock all overhead doors, cages, vaults, warehouse doors, windows, and other areas for reasons of internal security before leaving an area unattended and prior to the conclusion of any working day.

C4.14.2 The Contractor shall operate under the site’s approved security plan.

C4.14.3 In the event a Contractor area is found unsecured or there is an alarm response during non-duty hours, the Contractor’s designated Point of Contact (POC) will be required to secure the area. The Contractor shall inform the KO or designee of the results of the alarm response. The Contractor shall report any facility security violations to the KO or designee within one (1) hour of discovery.

C4.14.4 Physical Security Reporting and Working Groups. Upon request of the KO or designee, the Contractor shall prepare and provide reports to update progress on all recommended corrective actions stemming from Government inspections or assessments conducted at the site (i.e., Security Program Review (SPR), OPSEC/INFOSEC inspections, Vulnerability Assessments (VA), DoD and DLA regulations or policies etc.)

C4.14.4.1 The Contractor’s Security Specialist shall participate in working groups (i.e., Physical Security Anti-terrorism, Force Protection and OPSEC), if requested.

C4.14.5 Key Control. The Contractor shall establish and maintain a Key and Lock Control Program as part of their Physical Security SOP, IAW DLAM 5200.08 DLA Physical Security Manual. The Contractor shall safeguard keys provided by the Government. The Contractor shall designate in writing to the KO or designee a key custodian to manage the key control program by the start of full performance.

C4.14.5.1 The Contractor shall develop and maintain a roster of employees with key or lock access requirements for key control boxes or equivalent system IAW DLAM 5200.08 DLA Physical Security Manual. The Contractor shall provide the KO or designee updated rosters as information changes. At all times the Contractor shall keep all keys within the Key and Lock Control Program under continuous accountability and shall limit the number of individuals authorized to draw keys to the minimum required by security and operational requirements.

C4.14.5.2 The Contractor shall not duplicate keys or allow their use by unauthorized Contractor personnel. The Contractor shall report any deviation from these rules or lost keys to the KO or designee within one (1) hour after discovery of occurrence and submit a detailed written report by close of business (COB) the same working day. If lost keys are discovered at the end of the day, and it is not possible to submit a written report to the KO or designee by COB the same working day, the Contractor shall submit the report within two (2) hours of the beginning of business on the next working day. The Contractor shall reimburse the Government for all costs associated with replacing locks or re-keying as a result of key duplication or loss.

C4.15 Identification of Contractor Personnel

C4.15.1 The Homeland Security Presidential Directive 12 (HSPD-12) dated 27 September 2012 has established criteria for Contractors who require a Common Access Card (CAC) for either physical access to an installation or access to government information technology (IT) systems.

The Government requires Personnel Security Investigations (PSI) to establish that applicants or incumbents, either employed by the Government or working for the Government under contract, are suitable for the job and are eligible for a public trust or sensitive position. Upon favorable review and initiation of the PSI, Contractor personnel may be granted temporary access pending final adjudication of the PSI.

C4.15.2 A Contractor Investigative Request (CIR) form annotating the appropriate designation shall be submitted for each contract employee.

C.5 Quality Control

C5.1 Quality Control Program

C5.1.1 A Quality Control Program (QCP) shall be developed and implemented by the Contractor. The Contractor’s QCP shall ensure Contract compliance, and act to ensure that potential problems with building services, equipment and systems are identified, documented, and resolved prior to failure. The Contractor shall create and implement data collection and analysis plans to continually monitor and improve efficiency in operations, resource consumption, environmental impact and tenant satisfaction. In the event the Government Quality Assurance Program identifies deficiencies the Contractor shall implement progressively responsive quality control measures commensurate with the severity of the Government's deficiencies. Deficiencies identified by the QCP or QASP shall be recorded in EBS.

C5.2 Quality Control Plan

C5.2.1 The “Quality Control Plan” (QC plan) is the Contractor’s complete written system for identifying and correcting deficiencies and monitoring and improving efficiencies to continually improve the quality of services provided. Preparation of the QC plan is the responsibility of the Contractor and is due with the Contractor’s proposal.

C5.2.2 The QC plan, revisions or updates shall be submitted for approval by the KO or designee.

A review of the QC Plan can be initiated by direction of the CO or designee.

C5.2.3 The QC plan shall detail the Contractor’s methods, frequencies, documentation, and remedies for ensuring that all aspects of contract work performed is of the highest quality. It shall describe procedures for correcting problems, data gathering, improving efficiencies, and addressing quality assurance findings by the Government. The Contractor shall further customize the QC plan to meet facility specific conditions. The QC plan shall describe the Contractor’s overall approach, methods, roles and responsibilities relating to Quality Control of all areas of contract work including service calls, preventive maintenance/inspection schedules, and operating data collection and analysis. The revised QC plan is to be submitted for review and approval to the CO or designee within 30 calendar days of Contract start date.

C5.3 Quality Assurance

C5.3.1 The Government’s role in quality assurance is to ensure that the Contractor is achieving the quality levels established in the operation and maintenance services contract and focuses on the Contractors’ QC plan. The Government periodically validates the execution of the Contractor's QCP by reviewing such areas as the Contractor's inspection forms, service request logs, tenant reports, tenant satisfaction surveys, EBS surveys, and the timeliness of corrective actions.

C5.3.2 As part of the Government’s quality assurance program, the Government may:

• Review and, if warranted, reject any reports or other submittals required from the

Contractor.

• Review performance and service records, including monthly progress reports, BAS data, EBS data, and any computerized or hard copy records maintained by the Contractor documenting performance under this Contract, and require correction of any unsatisfactory conditions noted.

• Determine the adequacy of the Contractor’s QCP and documentation and the overall success of this program. The Government shall order improvements, if it determines the program is insufficient or ineffective.

C5.3.3 Obtain tenant satisfaction and EBS survey information and require improvements in service based on such information to the extent such results correlate with deficiencies in Contract requirements.

C5.3.4 Conduct physical inspections of facility equipment and systems, including programs and files maintained on computers in Contractor onsite offices and work areas, and require correction of deficiencies noted.

C5.3.5 Perform inspections with Government personnel or independent third-party inspectors.

C5.4 Acceptable Performance Levels

C5.4.1 The following table identifies the Acceptable Performance Levels (APLs) for services required for Preventive and Remedial Maintenance as defined in this P W S . A “Minor” deficiency will be is defined as an error, occurrence, or actions that do not impact material support, (e.g., administrative, filing, typographical, e t c . ) . A “Significant” error is defined as an error, occurrence, or action that results in a delay or re-works impacting material support.

C5.5 Quality Assurance Surveillance Plan (QASP)

C5.5.1 The Government will evaluate the Contractor’s performance IAW the TO Quality Assurance Surveillance Plan (QASP) prepared by the Government. The Contractor’s performance shall adhere to the metrics in the TO Performance Requirements Summary (PRS) (see attachment in IDIQ PWS).

C5.5.2 Contractor compliance with the performance standards will be tallied for Contractor Performance Assessment Reporting System (CPARS) reporting periods and the results of the data will be used to substantiate objective CPARS ratings of Contractor performance.

C5.5.3 Contractor's failure to meet or to demonstrate an attempt to meet performance metrics may result in the Government not exercising optional option year periods.

C.6 SECURITY/CYBERSECURITY REQUIREMENTS

See Section C.4 Security/Cybersecurity in the BASE PWS for specific Security/Cybersecurity Requirements.

C.7 SPECIFIC TASKS AND DELIVERABLES

C7.1 Elevator Specific Tasks

The contractor shall provide the expertise necessary to successfully execute the Vertical Lift/Elevator Service task order.

C7.1.1 Requirements/Specifications

C7.1.1.1 The Contractor shall provide all management, tools, supplies, parts, material, equipment, subcontractors, and labor necessary to maintain, repair, test or modify the elevators (to include equipment, safety devices, annunciators, computer and electronic systems, portable UPS devices, and Campus View Monitoring system) at The McNamara Headquarters Complex (HQC), Fort Belvoir, VA 8725 John J. Kingman Road, Fort Belvoir, VA 22060-6220 in a manner that will ensure continuous, reliable, and safe operation.

C7.1.2 General Scope and Location Breakdown

C7.1.2.1 The purpose of this task order is to maintain existing lift equipment, such as elevators and vertical lifts, located throughout the Headquarters, Defense Logistics Agency, Fort Belvoir site in good operating condition. Lift equipment, as used throughout this document, refers to elevators and vertical lifts installed in the McNamara Complex.

C7.1.2.2 The basis of all work defined herein is taken from the American Society of Mechanical Engineers (ASME), Chapter A17. The Scope of Work shall include two types of service orders/calls as follows:

• Routine/Preventive Maintenance of elevator and vertical lift equipment includes the routine inspection and testing to assure operability and reliability of active components in the event these components are called into service. Routine/preventive maintenance is scheduled maintenance and occurs during normal business hours.

• Non-Routine / Ad Hoc is all alterations or repairs or equipment replacement with an estimated material/non-direct labor value greater than an elevator discipline threshold of $50,000.01 (material and non-direct labor cost only) will be considered a Non-Routine/Ad Hoc repair and requires a separate Non-Routine/Ad-Hoc Task Order. The Government is responsible for funding all Non-Routine/Ad-Hoc Task orders above the elevator discipline threshold.

C7.1.2.3 The Inventory List in attachment section is provided to identify each building located on this installation containing lift equipment that will be serviced by this contract.

C7.1.2.4 This is a non-personal services contract to provide maintenance and repair on elevators at the Headquarters, Defense Logistics Agency, Fort Belvoir site. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Government will not control the methods used by the Contractor to perform the service requirements set forth in the PWS.

C7.1.2.5 The Contractor shall furnish all labor, supervision, tools, materials, equipment, transportation, and management necessary to provide inspection, testing, and maintenance of lift equipment on the Headquarters, Defense Logistics Agency, Fort Belvoir site.

C7.1.2.6 This contract will initially service 25 elevators and 1 vertical lift on the Site.

C7.1.2.7 With the ongoing effort of building consolidation and expansion, the Government reserves the right to ADD to or DELETE systems from the contract anytime during the period of the contract as the need arises.

C7.1.2.8 There are a total of 25 elevators spread across 9 elevator banks located in three different buildings on campus. Building 2462 is five stories and contains 16 passenger and 2 freight traction elevators. POD 10 is five stories and contains 6 passenger traction elevators. The parking garage is three stories and contains a single hydraulic passenger elevator with a capacity of 3,500 lb.

The systems and equipment to be serviced under this contract include the following:

HQC, Dover Elevator = 16 Traflomatic IV, 3,500 LBS Passenger

HQC, Dover Elevator = 2 Traflomatic IV, 10,000 LBS Freight

POD 10 Swift Meridia HPV-900 5 = 3,500 LBS Passenger

POD 10 Swift Meridia HPV-900 1 = 5,000 LBS Freight

Parking Garage, Swift Meridia 1 = 3,500 LBS Passenger

Fitness Center, G & T Inc 2 = 750 LBS Wheelchair

Fitness Center, AEMA 2 = 750 LBS Wheelchair

C7.1.2.9 All work shall be performed by personnel specifically qualified and trained to work on lift equipment systems. See section C3.1.17 Required Contractor Training and Certifications, below for specific requirements for these individuals. All work shall be completed in accordance with the requirements specified herein.

C7.1.2.10 All workmanship shall meet the standards specified herein and shall be accomplished in conformance with approved and accepted standards of the industry; equipment manufacturers; all applicable Federal, State, and Local standards; and all applicable building and safety codes.

C7.1.2.11 When the Contractor completes work on a system or piece of equipment, that system or piece of equipment shall be free of missing components or defects that would prevent it from functioning as originally intended and designed. All repair or replacement work shall be carried to completion including operational checks and cleanup of the job site, except where otherwise noted or directed by the COR.

C7.1.2.12 Safety Hazards: The Contractor shall immediately notify the COR and the Building Manager of any recognized safety hazard that might adversely affect building occupants.

C7.1.3 Replacement, Modernization, Renovation

C7.1.3.1 During the terms of this contract, the Government may operate, repair, replace, renovate or improve equipment, systems, facilities, or components at the Governments expense by means not associated with this contract. All replaced improved, updated, modernized, or renovated equipment, facilities, components or systems shall be maintained by the Contractor at no additional cost to the Government unless such changes result in an increase or decrease in contract requirements.

C7.1.4 As-Built Drawings

C7.1.4.1 The Government will provide access to as-built drawings, manufacturer’s requirements and other maintenance related documents and manuals as needed, after contract award. However, the Contractor is responsible for field verifications as well as accuracy of all government provided materials as requested by the Government. If while performing the work contained in this PWS the contractor constructs or installs any new structure or equipment, as-built drawings shall be provided to the Government prior to acceptance by the COR.

C7.1.4.2 The Government will provide access to network diagrams, export nodes, hardware software inventories and other related documents as needed from a recently performed OT inventory, after contract award. However, the Contractor is responsible for field verifications as well as accuracy of all government provided materials as requested by the Government. If while performing the work contained in this PWS the contractor constructs or installs any new structure or equipment, updated artifacts shall be provided to the Government prior to acceptance by the COR.

C7.1.5 Service Order /Calls

C7.1.5.1 A service order/call is defined as maintenance work which involves the repair or replacement of components which have failed or broken down and were discovered and requested by the Government. All service orders/calls (emergency, urgent or routine/preventive) with an estimated value less than the elevator discipline threshold each shall be included in the firm fixed price of the contract and included in the Routine/Preventive Maintenance. A service order/call (emergency, urgent or routine/preventive) with an estimated material value greater than the elevator discipline threshold will be considered a Non-Routine/Ad Hoc repair.

C7.1.6 Service Order/Call Categories

C7.1.6.1 The Contractor shall have adequate procedures for receiving and responding to service orders/calls 24 hours per day, seven days a week, including weekends and holidays. The Contractor shall provide primary and secondary local or toll-free telephone numbers for receipt of all service orders/calls. All telephone calls shall be answered by an individual fully familiar with the Contractor's work control procedures and the terms and conditions of this contract. Service orders/calls shall be considered received by the Contractor at the time and date the telephone call is placed by the COR. The COR shall define the type of service order/call being made. The Contractor’s response to service orders/calls shall depend on the type of service required as follows:

C7.1.6.2 Emergency Calls. The contractor shall respond to emergency repair calls and trapped calls via a Government provided radio within fifteen (15) minutes after notification during normal business hours and within one (1) hour after notification at times other than normal business hours. All emergency repair service orders/calls and maintenance work shall be included in the monthly contract cost and shall be accomplished in accordance with normal commercial practices using parts specified by the elevator manufacturer or items of equal or better quality. Downtime of the elevator will be kept to an absolute minimum. The contractor shall notify the COR of all projected downtime of the elevator, or its components, and the estimated time for repair. The contractor shall prepare and submit a written report within two (2) business days after the emergency repair to the COR. The report shall include the date and time of the service order/call, the location of the elevator, the repairs performed, and the name of the technician performing the repairs. Maximum allowable response times will be 15 minutes during working hours or 1 hour during non-working hours.

C7.1.6.3 Routine/Preventive Calls. A routine/preventive service order/call is a call other than an emergency or urgent call and is defined as a situation where a piece of equipment breaks or fails to perform as designed, but its services can be performed by another piece of equipment. Upon receiving a routine/preventive service order/call, the Contractor shall respond to the location as directed within one (1) hour after a call from the COR. The Contractor shall assess the condition of the affected piece of equipment and report back to the COR with the findings and proposed corrective actions. This service order/call may result in placing a piece of equipment out of service for a short period of time until the situation is corrected. The Contractor shall complete all necessary repairs to return the affected equipment to service in accordance with the requirements of this PWS.

C7.1.6.4 Service Order Reporting. All Service Orders shall document and capture minimally required information, including Service Order description, resolution information, timestamps, work notes, and other completion information, in accordance with provided training, guidance and standard operating procedures. Monthly reporting of the Service Order status shall include data on all types of maintenance, repairs, service calls (i.e., emergency, urgent, routine, overdue, and tenant complaints), and accounting of deferred, completed, and active Service Orders with estimated completion dates by type of work (i.e., repair and Service Orders) resulting from testing and inspections, and any equipment out of service. All additional information requests made by the Government shall be responded to within one business day.