Attachment 1-Consolidated IDIQ PWS.pdf

Procurement Sensitive Information-See FAR 3.104

PERFORMANCE WORK STATEMENT (PWS)

Defense Logistics Agency (DLA)

Defense Contracting Services Office (DCSO)

Building Control Systems/Utility Control Systems (BCS/UCS) Maintenance Services

Elevators and Vertical Lifts

Potable Water and Wastewater Systems

Electrical and Lighting Systems

Building Automation System (BAS)/Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR) Systems, and Utility Metering System (UMS)

Electrical Distribution Systems (Site)

Firm Fixed Price (FFP), Indefinite Delivery/Indefinite Quantity (IDIQ) Contract for Routine/Preventive, and Non-Routine/Ad-Hoc Maintenance

Procurement Sensitive Information-See FAR 3.104-CUI

TABLE OF CONTENTS

SECTION C – DESCRIPTIONS AND SPECIFICATIONS

C.1 DLA HOST SITES/LOCATIONS

C1.1 DLA HEADQUARTERS COMPLEX, FORT BELVOIR (HQC)

C1.2 DEFENSE SUPPLY CENTER RICHMOND (DSCR)

C1.3 DEFENSE DISTRIBUTION CENTER SUSQUEHANNA, NEW CUMBERLAND, PA (DDSP)

C1.4 DEFENSE SUPPLY CENTER COLUMBUS, OH (DSCC)

C1.5 DLA DISTRIBUTION DEPOT, SAN JOAQUIN, CA (DDJC)

C.2 GENERAL/BACKGROUND REQUIREMENTS INFO

C2.1 DESCRIPTION OF SERVICES/INTRODUCTION

C2.2 BACKGROUND

C2.3 OBJECTIVES

C2.4 DEFINITIONS/ACRONYMS – SEE ATTACHMENT 1

C2.5 ROLES AND RESPONSIBILITIES

C.2A GENERAL INFORMATION

C2.10 CONTRACT INFORMATION

C2.10.1 INDEFINITE DELIVERY/INDEFINITE QUANTITY GUIDELINES

C2.10.2 CLIN STRUCTURE

C2.10.3 PRICING OF TASK ORDERS

C2.10.4 LABOR RATES

C2.10.5 WORK CLASSIFICATION & MINIMUM WAGES

C2.11 PLACE(S) OF PERFORMANCE

C2.12 PERIOD OF PERFORMANCE

C2.13 HOURS OF OPERATION

C2.14 WORK OUTSIDE REGULAR WORKING HOURS

C2.15 FEDERAL GOVERNMENT HOLIDAYS

C2.16 CONTINUITY OF SERVICES

C2.17 DELIVERY, INSPECTION/ACCEPTANCE THE GOVERNMENT AND INVOICING – SEE

ATTACHMENT 7

C2.18 COMMON ACCESS CARD PROCEDURES - SEE ATTACHMENT 5

C.2B GOVERNMENT INFORMATION

C2.20 COR

C2.21 GOVERNMENT FURNISHED FACILITIES

C2.22 GOVERNMENT FURNISHED EQUIPMENT

C2.23 GOVERNMENT FURNISHED SERVICES/UTILITIES

C2.24 GOVERNMENT FURNISHED MATERIALS

C.2C CONTRACTOR INFORMATION

C2.32 TRANSITION IN/OUT PERIODS

C2.33 CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES

C2.34 CONTRACTOR FURNISHED MATERIAL

C2.35 CONTRACTOR FURNISHED EQUIPMENT

C2.36 FACILITY SECURITY CLEARANCE(S)

C2.37 SECURITY REQUIREMENTS

C2.37.1 PHYSICAL SECURITY

C2.37.2 KEY CONTROL

C2.37.3 LOCK COMBINATIONS

C2.38 REQUIRED CONTRACTOR TRAINING AND CERTIFICATIONS

C2.39 CONTRACTOR MANAGEMENT OF THE IDIQ CONTRACT

C2.40 CONTRACT PROGRAM MANAGEMENT SUPPORT

C2.40.1 PROGRAM MANAGEMENT PLAN

C2.40.2 POST AWARD CONFERENCE/PERIODIC PROGRESS MEETINGS

C2.41 INTERFACE WITH OTHER CONTRACTORS AND GOVERNMENT PERSONNEL

C2.42 KEY PERSONNEL

C2.43 IDENTIFICATION OF CONTRACTOR EMPLOYEES

C2.44 CONTRACTOR TRAVEL

C2.45 OTHER DIRECT COSTS

C2.46 MATERIAL OVERHEAD RATES

C.2D QUALITY CONTROL

C2.50 QUALITY CONTROL PLAN

C2.51 ISSUE RESOLUTION PROCESS/REPORT

C2.52 QUALITY DEFICIENCIES

C2.53 CPARS

C.2E OTHER INFORMATION

C2.60 DATA RIGHTS

C2.61 ORGANIZATIONAL CONFLICT OF INTEREST

C.3 REQUIREMENTS / SPECIFICATIONS

C3.1 DESCRIPTION OF FACILITIES

C3.2 GENERAL SCOPE AND LOCATION BREAKDOWN

C3.3 REPLACEMENT, MODERNIZATION, RENOVATION

C3.4 ROUTINE/PREVENTIVE MAINTENANCE PROGRAM

C3.5 AS-BUILT DRAWINGS

C3.6 HISTORICAL DATA

C3.7 EQUIPMENT/INVENTORY IDIQ LIST – SEE ATTACHMENT 2

C3.8 DIRECTIVES/APPLICABLE STANDARDS – SEE ATTACHMENT 3

SERVICE ORDERS/AD-HOC TASK ORDERS

C3.10 SERVICE ORDERS/CALLS

C3.11 SERVICE ORDER/CALL CATEGORIES

C3.12 TYPES OF WORK AND MONTHLY REPAIR LOG

C3.13 MINOR WORK OR EQUIPMENT REPLACEMENT (At or Below the discipline threshold – Material Cost Only/No Labor)

C3.14 NON-ROUTINE/AD HOC REPAIRS RESULTING IN TASK ORDERS (At or Above the discipline threshold – Material Cost and Non-Direct Labor Only)

C3.15 PRICING NON-ROUTINE/AD HOC REPAIRS

C.4 SECURITY / CYBERSECURITY

C4.1 PERSONNEL REQUIREMENTS – SEE ATTACHMENT 8

C4.2 PRIVILEGED ACCESS

C4.3 CYBERSECURITY STRENGTH REQUIREMENTS

C4.4 CYBERSECURITY ASSURANCE REQUIREMENTS

C4.5 TASKS AND DELIVERABLES

C4.6 SYSTEM AND NETWORK REQUIREMENTS

C4.7 INFORMATION AND OPERATIONAL TECHNOLOGY INFRASTRUCTURE

C4.8 INSTALLATION SECURITY

C4.9 INFORMATION SECURITY

C4.10 PRIVACY ACT INFORMATION

C4.11 SENSITIVE INFORMATION

C.5 DELIVERABLES

C5.1 MONTHLY STATUS REPORT

C5.2 CYBER DELIVERABLES

C.6 TASKS AND DELIVERABLES (BY SITE)

C6.1 DLA HEADQUARTERS COMPLEX, FORT BELVOIR, VA (HQC)

C6.2 DEFENSE SUPPLY CENTER, RICHMOND, VA (DSCR)

C6.3 DEFENSE DISTRIBUTION CENTER SUSQUEHANNA, NEW CUMBERLAND, PA (DDSP)

C6.4 DEFENSE SUPPLY CENTER COLUMBUS, OH (DSCC)

C6.5 DLA DISTRIBUTION DEPOT, SAN JOAQUIN, CA (DDJC)

LIST OF ATTACHMENTS:

ATTACHMENT 1: DEFINITIONS AND ACRONYMS

ATTACHMENT 2: EQUIPMENT/INVENTORY IDIQ LIST

ATTACHMENT 3: REFERENCES/CODES

ATTACHMENT 4: PERFORMANCE REQUIREMENTS SUMMARY (PRS)

ATTACHMENT 5: COMMON ACCESS CARD (CAC) LANGUAGE

ATTACHMENT 6: INSPECTION REPORT

ATTACHMENT 7: INVOICING AND PAYMENT SCHEDULE

ATTACHMENT 8: CONTRACTOR PERSONNEL SECURITY

ATTACHMENT 9: SITE MAP

SECTION C

DESCRIPTIONS AND SPECIFICATIONS

The Request For Proposal (RFP) is to solicit Offerors to provide preventive maintenance, corrective maintenance, emergency maintenance, and sustainment for associated equipment/ hardware and software to support DLA Headquarters at Ft. Belvoir, VA and four (4) DLA host sites (Defense Supply Center Richmond (DSCR), Richmond, VA; Defense Distribution Center Susquehanna (DDSP) New

Cumberland, PA; Defense Supply Center Columbus (DSCC) Columbus, OH; and Defense Distribution Depot San Joaquin (DDJC), Tracy, CA. Furthermore, BCS/UCS may also be tasked with supporting other DLA tenant locations within the Continental United States (CONUS).

C.1 DLA HOST SITES / LOCATIONS

C1.1 DLA HEADQUARTERS COMPLEX, FORT BELVOIR (HQC)

DLA HQ Installation Management description: oversight for installation and facilities management support for all DLA organizations. Advises and assists the Installation Management Director and DLA Director with meeting and sustaining current and future logistics support capabilities for the U.S.

military services and other valued customers. The Facilities and Equipment business areas include Military Construction (MilCon); Sustainment, Restoration, and Modernization (SRM); Energy Resource Management (ERM); Real Estate Management; Accountability of Property, Plant, and Equipment (PP&E); and Facility Related Control System (FRCS).

C1.2 DEFENSE SUPPLY CENTER RICHMOND (DSCR)

DLA Weapons Support Richmond: DLA Weapons Support is the aviation demand and supply manager for Defense Logistics Agency with more than 4,300 civilian and military personnel in 22 locations across the United States – and, as of 2023, at Kadena Air Base in Okinawa, Japan – supporting more than 2,341 major weapon systems. The U.S. military relies on us as the integrated aviation material manager for roughly 1.8 million national stock number items, providing direct support through weapons systems management, industrial retail supply and strategic acquisition support operations. DLA Aviation plays a pivotal role in the success of Army, Navy, Marine Corps, Air Force and Space Force by providing targeted solutions and full-spectrum logistics support as part of the Nation's Combat Logistics Support Agency.

C1.3 DEFENSE DISTRIBUTION CENTER SUSQUEHANNA, NEW CUMBERLAND, PA

(DDSP)

The mission of DLA Distribution Susquehanna, Pennsylvania, is to provide world-class distribution services to enhance the readiness of the Department of Defense and other customers, through effective and efficient receipt, storage, control, packaging, and shipment of material. We strive to be a value-based team known for workforce excellence and providing superior distribution services on time, every time.

C1.4 DEFENSE SUPPLY CENTER COLUMBUS, OH (DSCC)

Defense Supply Center Columbus hails as the Weapons Support Supply Chain headquarters for the Defense Logistics Agency focusing on the land and maritime supply chain with over 2,700 employees in 30 locations around the world. Today, the Defense Supply Center Columbus hosts 33 tenant organizations on the 520-acre site.

C1.5 DLA DISTRIBUTION DEPOT, SAN JOAQUIN, CA (DDJC)

DLA Distribution San Joaquin, California, receives, stores and ships materiel in support of America's Armed Forces around the clock, around the world. The Distribution Center is in the military readiness business and is the Department of Defense's western strategic distribution platform, serving as a hub of logistics activities for America's Warfighter.

C.2 GENERAL / BACKGROUND INFO

C2.1 Description of Services / Introduction

C2.1.1 This is a regular and Routine/Preventive Maintenance (PM) contract to provide and implement a comprehensive program for the operation, maintenance, repairs, service, testing, inspection and certification of Building Control System (BCS) and Utility Control Systems (UCS) at the following locations:

• Defense Supply Center Columbus, OH (DSCC)

• Defense Supply Center Richmond, VA (DSCR)

• DLA Distribution Depot, San Joaquin, CA (DDJC)

• DLA Distribution Center Susquehanna, PA (DDSP), New Cumberland, Pennsylvania

• DLA Headquarters Complex, Fort Belvoir, VA (HQC)

C2.1.2 The BCS/UCS systems included in this requirement are:

• Elevator and Vertical Lift Systems

• Potable Water and Wastewater Systems

• Electrical and Lighting Systems

• Building Automation System (BAS)/Heating, Ventilation, Air Conditioning, and Refrigeration

(HVACR) Systems, and Utility Metering System (UMS)

• Electrical Distribution Systems (Site)

C2.1.3 The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform BCS/UCS Systems Maintenance services as defined in this PWS except for those items specified as Government furnished property and services. The Contractor shall perform to the standards in this contract.

Note: There is a mixture of Government and Contractor personnel performing the above services at each site. Some sites/systems are almost exclusively worked by Government personnel, while other sites/systems have a heavier contractor presence. Richmond and New Cumberland/Susquehanna are staffed with Government personnel to do most of the work and will most likely only need the contractor to perform the cyber security work and potentially some minor ad-hoc maintenance/repair work. DLA Headquarters at Fort Belvoir, Columbus and San Joaquin have less Government staff and will need extensive contractor maintenance and repair support as well as cyber security work.

C2.1.4 In support of these missions, DLA Installation Management (DM) maintains the DLA physical real property infrastructure as the Authority Having Jurisdiction at our host installations, which includes Richmond, VA; New Cumberland, PA; Columbus, OH; and San Joaquin, CA, as well as our DLA Headquarters facility at Ft. Belvoir, VA. DM is responsible for new construction (MILCON or Capital expenditures), and Equipment or System Maintenance of Heating, ventilation, Air conditioning and Refrigeration (HVACR), and Facilities Related Control Systems (FRCS). DM serves as the functional and doctrinal proponent for all real property system requirements, policies, and procedures including industry standards, The American Society of Heating, Refrigeration and Air Conditioning Engineers (ASHRAE), United Facilities Criteria (UFC) and National Fire Protection Association (NFPA), State and Local Codes, and Department of Defense (DoD) installation policy.

C2.1.5 This contract will encompass a wide array of BCS/UCS systems. These control systems ensure the proper function of the systems to meet minimum efficiency and code related criteria. A control system (CS) as it pertains to FRCS can have many levels. The Equipment level can include multiple pieces of factory supplied equipment directly connected to create a manufacturer system to optimize efficiency. The Building Level consists of a building level controller(s), dedicated communication trunks (LON, BACnet, MODBUS, N2, other proprietary communications protocols), field level devices, sensors, actuators, or other devices. The Site level (Installation Wide) is an overarching system that allows a single system to monitor and provide user access to monitor, trend, and operate systems. These systems are currently operated and managed on a site-by-site basis with unique hardware, firmware, and equipment. Sites currently operate multiple disparate FRCS requiring varying levels of support including some legacy systems, which are manufacturer obsolescence and/or unsupported hardware/ firmware systems.

C2.1.6 This PWS contains the broad requirements for supporting numerous sites and disparate systems throughout DLA. In support of these numerous sites and systems, DLA intends to award an IDIQ contract where DLA will issue separate task orders (TOs) to provide specific tailored site-level requirements. This intended Enterprise approach to FRCS allows for the appropriate level of DoD-required cybersecurity measures to be integrated throughout the planning, design, and renovation, and repair of new and existing facility systems based on the CS architecture of the equipment/systems. Each TO will have a detailed Performance Work Statement (PWS) outlining the requirements for the site. The TO PWS will align with the requirements and scope of the IDIQ contract PWS.

C2.2 Background

C2.2.1 The overall technical monitoring and administration of this Performance Work Statement (PWS) will be accomplished by the Defense Logistics Agency (DLA) Information Operations (J6). J6 is responsible for executing program management responsibility through their Enterprise Capabilities Portfolio, Technology Services Program Management Office (PMO), providing enterprise-wide policy, program, and worldwide operational support for DLA’s overall need for Building and Utility Automation System as the enterprise solution. The Defense Logistics Agency (DLA) Installation Management (DM) and J6 Enterprise Capabilities (EC) Portfolio Technology Services PMO require Building Controls and Utilities Controls services to include operations and sustainment support for Routine/Preventive maintenance, testing, inspection and unplanned maintenance and repair, service tickets, cybersecurity support and configuration management.

C2.2.2 The system connects several different types of control systems into a central user operated front end. This configuration shall provide the warfighter with improved operational control and monitoring functional capabilities for all DLA sites infrastructure.

C2.2.3 Over the years, management at each DLA site purchased BCS/UCS technology from different manufacturers to replace faulty components and upgrade equipment/outdated operating systems.

Previously, the BCS/UCS programs required multiple contracts and specialized contractor support which led to more oversight by DLA Installation Management. Moreover, the differing equipment forced DLA Installation Management to pursue specialized training to gain proficiency using these additional platforms to perform daily operations. This enterprise solution, as part of the BCS and UCS pillars, is an effort to streamline the program management, sustainment, and lifecycle replacement of DLA’s BCS/UCS components and software.

C2.2.4 DLA is seeking to identify the most suitable enterprise solution(s) for integrating building controls and utility controls and monitoring application areas to enable more effective management and improve energy-efficient facility operations. The architecture of buildings at each DLA site will vary. The nature of user needs at each site may require more than one enterprise solution. This initiative is set to implement improved cybersecurity measures in all BCS/UCS platforms within the enterprise.

C2.3 Objectives

C2.3.1 The contractor shall ensure the BCS/UCS Systems at all sites remain in exceptional operating condition to include compliance with current Government cybersecurity standards, optimize equipment performance, and enable the anticipation for repair/replacement of major components prior to equipment failure and to minimize down time due to equipment failure. In the event there are differences in the level of performance prescribed in the PWS or the references associated with this document, the services provided at a minimum shall comply with the most stringent requirement.

C2.3.2 The BCS/UCS Systems at these locations are often integrated with the military service host’s BCS/UCS Systems but in some cases are stand-alone. The BCS/UCS at the DLA locations will be evaluated by DLA on a case-by-case basis to determine if that site can be executed/supported under this requirement.

C2.3.3 This acquisition is intended to support BCS/UCS system requirements for the DLA Headquarters at Ft. Belvoir, VA and four (4) DLA host sites (Defense Supply Center Richmond (DSCR), Richmond, VA; Defense Distribution Center Susquehanna (DDSP) New Cumberland, PA; Defense Supply Center Columbus (DSCC) Columbus, OH; and Defense Distribution Depot San Joaquin (DDJC), Tracy, CA. - These duties include, but are not limited to:

• Day-to-day maintenance and sustainment for both equipment and FRCS.

• Performing scheduled preventive, predictive maintenance, unscheduled minor work, and asset management functions to ensure the long-term efficient operation of facility BCS/UCS (BAS, elevator, electrical, HVACR, UMS, and water and wastewater) infrastructure.

• Performing scheduled and unscheduled maintenance, repairs, and replacements as needed on infrastructure components.

• Maintaining operations and maintenance & repair records for all infrastructure components in electronic format.

• Maintaining the inventory and electronic inventory records for the consumable supplies needed for system sustainment and maintenance.

• On-going evolution and development of automated systems and capabilities

• Preparation for anticipated new regulatory requirements

• Information technical networking support (ITNS) of the systems includes but not limited to cybersecurity, networking, server and client administration, database management, and Information System Security Engineering (ISSE), cybersecurity/system administration for the

FRCS.

C2.3.4 The operations will be performed to comply with all federal, state, and local laws and regulations.

The services shall be provided in a safe, secure, effective, and efficient manner and shall meet the highest standards prevalent in industry.

C2.4 Definitions / Acronyms

See ATTACHMENT 1 DEFINITIONS & ACRONYMS

C2.5 Roles and Responsibilities

C2.5.1 The roles of the Government Personnel are to ensure contract requirements are accepted per the contract terms and conditions. Contractor Personnel are responsible for management and quality control actions to meet the terms of the contract.

Contracting Officer (KO) - A person duly appointed with authority to enter, administer and terminate contracts on behalf of the Government. The KO is the only person who can legally commit the Government and only the KO, as the Government’s agent, can modify the contract/order. The KO is the final authority for determining the adequacy of the Contractor’s performance. KO decisions arising under or relating to the contract are final.

Contracting Officer’s Representatives (CORs) – Individuals designated in writing by the KO to perform specific technical and administrative functions within the scope and limitations of their written appointment (e.g., surveillance of Contractor’s performance, accept services). CORs inspect completed requirements and will use the overall inspection results to answer the KO’s and Contractor’s periodic requests and to complete performance surveys. CORs are not empowered to make any contractual commitments or authorize any changes to the order/contract or in any way obligate additional funds by the Government, such authority rests solely with the KO.

The COR will be designated for each TO and will be a DLA Government representative from J6 and/or

DM.

C2.5.2 Program Management Support. The Contractor will provide Program Management support at the IDIQ and task orders level to include the following duties:

• Responsible for running complex programs and projects

• Supervises the project team and manages conflicts within different departments

• Plans and sets project goals and milestones and develops risk management strategies

• Defines resources and schedules for the implementation of the program

• Clearly defines requirements and sets targets accordingly

• Recognizes areas for internal improvement and develops plans for implementing the improvements

• Promotes achievement and performance improvement throughout the duration of the contract

• Develops, implements, communicates, and maintains a quality plan to bring the Company's

Quality Systems and Policies into compliance with quality system requirements

• Direct the activities of contract personnel to measure key quality characteristics of processes from inception to completion

• Establishes the standards of service for customers or clients

• Provides monthly updates to the Government of status of IDIQ level and TO level work

C.2A GENERAL INFORMATION

C2.10 CONTRACT INFORMATION

C2.10.1 IDIQ Guidelines

C2.10.1.1 Per Far 52-.216-22. This is a Firm Fixed Priced contract with a Non-Routine/Ad Hoc CLIN for the period stated in the schedule. Multiple task orders may be issued under this contract on a Fixed Price basis. Work items for the fixed-price portion are identified in the schedule include all work except that identified as Non-Routine/Ad Hoc work. The fixed price quantities shown in the schedule are considered accurate estimates for this contract period.

C2.10.1.2 The contract consists of a five-year period of performance one (1) 12-month base year and four (4) 12 month option years, which will commence on award.

C2.10.1.3 Work items for the IDIQ contract are identified within the performance work statement of each Task Order.

C2.10.1.4 Task performance shall be made only as authorized by task orders issued in accordance with FAR 52.216-18. The Contractor shall furnish to the Government, when and if ordered, the supplies or services specified in the PWS up to the contract stated maximum. The Contractor shall be responsible for all Routine/Preventive maintenance and Repair work to maintain the system in good operational status, as well as alterations or equipment replacement below the discipline threshold (material and non-direct labor cost only). The cost of these Routine/Preventive maintenance, alterations, repairs, and replacement shall be part of CLINs 0001, 0002, 0003, 0004, 0005 and its corresponding option CLINs.

C2.10.1.5 Except for any limitation of quantities in FAR 52.216-19 or in the PWS, there is no limit on the number of task orders that may be issued.

C2.10.1.6 Any task order issued during the effective period of the IDIQ contract and not completed within that period shall be completed by the Contractor within the time specified in the task order. The contract shall govern the contractor’s and government’s rights and obligations with respect to that task order to the same extent as if the task order was completed during the contract’s effective period.

C2.10.1.7 For Issuing Indefinite Delivery Indefinite Quantity Task Orders. Some of the services under this contract shall be furnished at such times as ordered by the issuance of task orders on SF 1449 by the Contracting Officer. All orders issued hereunder are subject to the terms and conditions of this contract.

This contract shall take precedence in the event of conflict with any task order. Any task order issued under this IDIQ contract with a total value of $50,000.00 or less may be issued unilaterally by the Contracting Officer.

C2.10.2 Contract Line Item Number (CLIN) Structure

Refer to solicitation document for detailed CLIN Structure.

C2.10.3 Pricing of Task Order(s)

Individual Task Orders (TOs) will be issued as requirements arise and become known. Task Orders will specify work to be performed and will reflect the labor rates of the proposed staff in effect when the task order is issued (in accordance with the provisions contained in the IDIQ contract and the award TOs). The proposed labor rates will be included within the IDIQ contract. The Contractor shall perform all services in accordance with the task order performance work statement/specifications. The terms and conditions set forth in the IDIQ contract will always apply. All TOs will be fixed price.

C2.10.4 Labor Rates

The proposed labor rates shall be used by the contractor as the ceiling labor rates when submitting price proposals in response to requests for TOs issued under this contract. The proposed labor rates of the successful awardee will be included as a separate table with the IDIQ contract. The contractor may propose at or below these labor rates, as each TO award will be negotiated on an individual basis.

C2.10.5 Work Classification & Minimum Wages

C2.10.5.1 All work performed pursuant to this IDIQ contract, firm-fixed price CLINs is subject to the terms of any applicable Collective Bargaining Agreement and FAR Clause 52.222-41, Service Contract Labor Standards (Aug 2018). Work performed under subsequent Task Orders may be subject to FAR Clause 52.222-6, Construction Wage Rate Requirements (Aug 2018), depending on the nature of the work. Applicable Department of Labor Wage Determinations are attached to this solicitation. The Government will determine applicability of FAR 52.222-6 at the Task Order level.

C2.10.5.2 The McNamara–O'Hara Service Contract Act of 1965 (SCA), codified at 41 U.S.C. §§ 6701– 6707, or the Davis-Bacon Act (DBA), Public Law 107–217 (as amended), may apply to work performed under this contract, depending on the specific nature of the services required in each Task Order. The Government will make a determination as to which Act is applicable at the Task Order level.

C2.11 Place(s) of Performance

Individual task orders will specify the place of performance. However, work under this IDIQ shall be performed predominately at Government facilities to include Defense Supply Center Columbus, OH (DSCC), Defense Supply Center Richmond, VA (DSCR), DLA Distribution Depot, San Joaquin, CA (DDJC), DLA Distribution Center Susquehanna, PA (DDSP), and DLA Headquarters Complex, Fort Belvoir, VA (HQC).

C2.12 Period of Performance

The period of performance shall be for one (1) base year of 12 months and four (4) 12-month option years. for a five-year ordering period.

C2.13 Hours of Operation

Regular Working Hours have historically been from 0600 – 1800 local time. The Government’s regular core working hours are Monday through Friday from 0700 – 1530 local time. Contractors must have qualified on-site technician(s) and/or a Designee(s) must be available for emergency responses during the core hours. No regular work shall be done or billed on the weekends or federal holidays. (See C4.15 for federal holiday listings). Additional information about site specific working hours will be provided at the Task Order level.

C2.14 Work Outside Regular Working Hours

C2.14.1 Certain tasks may require the Contractor to work outside of the normal working hours, including weekends and holidays. Any work outside the normal working hours of the installation will require the approval of the COR and shall be included in the contract cost. Any work that is not included in the contract cost will need to be approved in writing by the Contract Officer.

C2.14.2 Additionally, after hours service orders/calls are automatically forwarded to the Police Department or other designee as identified by the COR. The Contractor shall provide to the KO or COR/designee a work reception desk that is manned twenty-four (24) hours a day, seven (7) days a week, including weekends and holidays or a Call Out Roster of personnel to contact for afterhours support. The Contractor shall respond with personnel with the correct skillset to come in and alleviate the emergency.

The Contractor shall arrive on-site within the timeframe outlined in the specific T.O. by site from the Government. The Contractor shall notify the Police Department or other designee when they arrive and depart the installation. The Contractor shall keep a log of all Call Outs with the following information:

1. Time employee called

2. Time 1st employee arrived on site

3. Name of employee/s

4. Reason for Call Out

5. Description of work performed to correct the problem

6. Time employee departed the site

C2.15 Federal Government Holidays

The Contractor is not required to perform services on holidays unless an exception is specified in the individual task orders. Federal Government holidays are as follows:

New Years Day 1st day of January Martin Luther King Jr.'s Birthday 3rd Monday of January Washington’s Birthday 3rd Monday of February Memorial Day Last Monday of May Juneteenth 19th Day of June Independence Day 4th day of July Labor Day 1st Monday of September Columbus Day 2nd Monday of October Veterans Day 11th day of November Thanksgiving Day 4th Thursday of November Christmas Day 25th day of December

C2.16 Continuity of Services

C2.16.1 To ensure continuity of essential services, the Contractor shall be fully prepared to commence work on the start date of this contract and be prepared to accept approximately thirty (30) backlogged service orders/calls. Work must be completed on all assigned backlogged service orders/calls within twenty (20) business days after the contract start date. Correction of defective or deficient work on the backlogged service orders/calls is the responsibility of the Contractor.

C2.16.2 Strike Contingency Plan (SCP)

C2.16.3 The Contractor shall prepare a Strike Contingency Plan to be used in the event of a strike by Contractor employees. The SCP shall be submitted to the COR for approval fifteen (15) days after contract start. At a minimum, the SCP shall include the following information:

1. The names, addresses, telephone numbers, and contact persons of proposed firms the Contractor intends to utilize to provide the services defined in this PWS during strikes by Contractor employees.

2. Copies of current licenses and certifications of experience assuring the Government that all temporary or replacement employees (including Subcontractor employees) will meet the experience and licensing requirements of this contract.

C2.16.4 Contractor Emergency Plan (CEP)

The Government's Occupant Emergency Plan (OEP) and Damage Control Plan (DCP) are used by the Government during building emergencies. The Contractor shall prepare a Contractor Emergency Plan that will define the Contractor’s procedures and actions it will take to provide support to the Government's OEP and DCP. The CEP will be provided at the Task Order level. The CEP shall be provided for approval to the COR in writing fifteen (15) calendar days after contract starts. Designated Contractor personnel, including the On-site Supervisor, shall be thoroughly familiar with the Government's OEP and DCP, and shall be trained by the Contractor to fully understand their responsibilities relative to each emergency plan.

C2.16.5 The Contractor will not be penalized for delay of normal work if the work force has been diverted for emergency support. Additional Contractor costs incurred for emergency situation support are included in the Routine/Preventive work (firm-fixed price) portion of the contract.

C2.16.6 The Contractor shall be required to operate the facility during all emergency situations including, but not limited to; fires; accident and rescue operations; strikes; civil disturbances; natural disasters; utility service outages; and military contingency operations. The Contractor's Emergency Plan shall be submitted to the COR for approval within 15 days of contract start or award and shall include, at a minimum, the following:

1. The Contractor's procedures and actions used to provide support to the Government during emergencies.

2. The name, address, telephone number, and current position of each employee that will participate in the Contractor Emergency Plan.

3. The specific functions that each employee will perform during emergency situations.

4. If temporary or Subcontractor employees are to be used, the same information is required as in the

Strike Contingency Plan.

C2.17 Delivery, Inspection/Acceptance

See SCHEDULE for more information.

C2.18 Common Access Card (CAC) Procedures (See Attachment 5 COMMON ACCESS CARD

LANGUAGE)

Prior to gaining access to any DLA facility, contractor personnel must be vetted through the local security office. Due to DoD security requirements, foreign nationals and illegal aliens will not be permitted access to any DLA facility. Individuals with outstanding warrants or certain convictions also will be denied access. Contractor personnel must ensure they have the appropriate identification required to access DLA facilities. Contractor personnel entering a DLA facility should anticipate their vehicle will undergo a security check by DLA Security, and should ensure that no drugs, alcohol, or weapons of any kind are found within the vehicle. It is the contractor’s responsibility to ensure the personnel performing under this contract can and will meet these requirements for accessing DLA facilities. Names of contractor personnel will be provided to the local POC for vetting purposes no less than one week prior to the class start date.

C.2B GOVERNMENT INFORMATION

C2.20 COR

See Section 2.5 Roles and Responsibilities.

C2.21 Government Furnished Facilities

All Government-furnished property will be provided in accordance with FAR 52.245-1, and FAR 52.245- 9, and may include: office / workspace, office supplies, telephone service, computer access, and storage space. Government property shall be used ONLY in the performance of this contract and its task orders.

The Contractor shall account for all property provided by the Government and shall be responsible for the security and condition of said property. Serialized items shall be annotated at the time of issue, with a signature of acknowledgement by the individual Contractor(s). All GFP is the property of the U.S.

Government and shall not be transferred to any individual, or agency, public or private without the express written approval of the Contracting Officer.

C2.22 Government Furnished Equipment

GFE will be specified in the individual TOs on an as-needed basis with specified delivery dates and in specified condition. Office equipment and office supplies may be provided as GFE at the TO level at the discretion of the Government. Non-expendable equipment shall be returned to the Government upon the conclusion of the TO.

C2.23 GOVERNMENT FURNISHED SERVICES/UTILITIES

See TO PWS for specific information.

C2.24 GOVERNMENT FURNISHED MATERIALS

See TO PWS for specific information.

C.2C CONTRACTOR INFORMATION

C2.32 Transition In/Out Periods

C2.32.1 Phase-In Period

During the transition-in period, the Contractor shall provide a weekly written report to the KO or designee on the status of the tasks outlined in the Transition Plan. The KO or designee may accept the completion of tasks as identified in each weekly report. The Contractor shall complete all tasks required under the Transition-in Plan and provide the KO or designee with a detailed final report outlining all tasks accomplished five (5) working days prior to the conclusion of the transition period. If the KO or designee accepts the Contractor’s transition performance, the KO or designee may perform a walkthrough with the Contractor to document completion of the transition plan. The walkthrough will be conducted at the COB on the final workday of the transition period.

C2.32.2 The Contractor shall provide documentation of completion of required training and certifications prior to the end of the transition period IAW the requirements identified in section C.

C2.32.3 The Contractor recognizes the services under this contract are vital to the Government and must be continued without interruption and that, upon contract expiration, a successor, either the Government or another contractor, may continue the services. The Contractor agrees to:

C2.32.4 1. Furnish phase-in training (for the new contractor/Government employees), see Section C2.38.2 for additional details.

C2.32.5 2. Exercise its best efforts and cooperation to affect an orderly and efficient transition to a successor.

C2.32.6 The Contractor will be allowed to bring their employees on-site up prior to the start of the contract to become familiar with the buildings, equipment locations and to start the process for obtaining security badges and computer access. During and prior to completion of the transition-in period, the KO or designee will continually assess the Contractor’s ability to perform the mission and discussions held during transition meetings. The Contractor shall complete the necessary steps for assumption of the facility and equipment during the transition-in period and shall meet all requirements as specified in the contract with the beginning of full performance.

C2.32.7 The Government will determine the carry-over for work-in-process (WIP). Throughout the transition period, the Government will monitor work-in-process and provide the new Contractor weekly WIP reports during the transition. Not later than (NLT) five (5) working days prior to the end of the transition period, the Government will review all work-in-process that is the responsibility of the incumbent Contractor and assess any impact to the new Contractor’s performance on the scheduled start date.

C2.32.8 Additionally, if the outgoing Contractor fails to successfully complete all tasks required under transition, the Government reserves the right to extend transition until all tasks are completed or take other remedies available.

C2.32.9 Phase-Out Period

To allow for a smooth and orderly transfer of responsibility from the incumbent Contractor to the new Contractor, the Contractor shall, upon the Contracting Officer’s written notice, (1) furnish phase-out services and (2) negotiate in good faith a plan with a successor to determine the nature and extent of phase-in, phase-out services required. The Contractor shall provide sufficient experienced personnel during the phase-in, phase-out period to ensure the services called for by this contract are maintained at the required level of proficiency.

C2.32.10 The Contractor shall allow as many personnel as practicable to remain on the job to help the successor maintain the continuity and consistency of the services required by this contract. The Contractor also shall disclose necessary personnel records and allow the successor to conduct on-site interviews with these employees. If selected employees are agreeable to the change, the Contractor shall release them at a mutually agreeable date and negotiate transfer of their earned fringe benefits to the successor. All costs incurred will be included in the appropriate CLINS for the phase out period.

C2.33 Contractor Furnished Items and Responsibilities

C2.34 Contractor Furnished Material

The Contractor shall furnish all supplies, equipment, facilities, and services required to perform work under this contract that are not already provided by the Government.

C2.35 Contractor Furnished Equipment

See TO PWS for specific information.

C2.36 Facility Security Clearance(s)

This contract is categorized as unclassified however some TOs will require SECRET level clearance to classified areas including, but not limited to, TOs at DLA Headquarters, Ft. Belvoir, VA and San Joaquin, CA. The contractor is required to obtain and maintain the appropriate and favorable Facility Clearance for the level of TO that they will bid upon. The Offeror must possess a favorable Facility Clearance at time of IDIQ award (if contractor does not currently possess a clearance, DLA will sponsor if requested) and submit documentation to work in secure spaces processing classified materials. Most work to be performed under this requirement is unclassified, however, a security clearance will be required for some TOs up to Secret. Security clearance requirements will be further defined at the Task Order level and may require at DD254 Department of Defense Contract Security Classification Specification. Contractor must have available staff with a favorably adjudicated investigation for the level of clearance required in the TO prior to the TO award. This contract does not require the contractor to store, handle, process classified information at their facility. Contractors with a safeguarding requirement will need to be approved for safeguarding at the same or higher level of classification listed in Block 1b of the DD Form 254.

See Attachment 8 CONTRACTOR PERSONNEL SECURITY for specific requirements.

Contractors are required to comply with 32 CFR Part 117 National Industrial Security Program Operating Manual (NISPOM) in the handling, protection, and safeguarding of classified information in their possession. Security requirements outside the scope of the NISPOM if required, will be defined in the accompanying DD Form 254.

The personnel security investigations conducted for access to classified information will be started by the contractor company Facility Security Officer (FSO).

The DD 254 will be housed within the NISP Contract Classification System (NCCS) through the life of the contract. The Contractor shall be registered within NCCS at time of award to gain access to the DD

254. It is incumbent upon the Contractor to ensure that the necessary security paperwork is submitted in sufficient time to enable each individual to be cleared prior to beginning work on this contract. In the event that the NCCS is superseded by another System of Record, the same requirements apply.

C2.37 Security Requirements

C2.37.1 Physical Security

C2.37.1.1 Contractor Control Access

C2.37.1.2 The Contractor shall control access by locking or unlocking the areas or facilities used by the Contractor in the performance of the contract requirements. The Contractor shall lock all overhead doors, cages, vaults, warehouse doors, windows, and other areas for reasons of internal security before leaving an area unattended and prior to the conclusion of any working day.

C2.37.1.3 The Contractor shall operate under the site’s approved security plan.

C2.37.1.4 In the event a Contractor area is found unsecured or there is an alarm response during non-duty hours, the Contractor’s designated Point of Contact (POC) will be required to secure the area. The Contractor shall inform the KO or designee of the results of the alarm response. The Contractor shall report any facility security violations to the KO or designee within one (1) hour of discovery.

C2.37.1.5 Upon request of the KO or designee, the Contractor shall prepare and provide reports to update progress on all recommended corrective actions stemming from Government inspections or assessments conducted at the site (i.e., Security Program Review (SPR), OPSEC/INFOSEC inspections, Vulnerability Assessments (VA), DoD and DLA regulations or policies etc.)

C2.37.1.6 The Contractor’s Security Specialist shall participate in working groups (i.e., Physical Security Anti-terrorism, Force Protection and OPSEC), if requested.

C2.37.2 Key Control

C2.37.2.1 The Contractor shall establish and maintain a Key and Lock Control Program as part of their Physical Security SOP, IAW DLAM 5200.08 DLA Physical Security Manual. The Contractor shall safeguard keys provided by the Government. The Contractor shall designate in writing to the KO or designee a key custodian to manage the key control program by the start of full performance.

C2.37.2.2 The Contractor shall develop and maintain a roster of employees with key or lock access requirements for key control boxes or equivalent system IAW DLAM 5200.08 DLA Physical Security Manual. The Contractor shall provide the KO or designee updated rosters as information changes. At all times the Contractor shall keep all keys within the Key and Lock Control Program under continuous accountability and shall limit the number of individuals authorized to draw keys to the minimum required by security and operational requirements.

C2.37.2.3 The Contractor shall not duplicate keys or allow their use by unauthorized Contractor personnel.

The Contractor shall report any deviation from these rules or lost keys to the KO or designee within one

(1) hour after discovery of occurrence and submit a detailed written report by close of business (COB) the same working day. If lost keys are discovered at the end of the day, and it is not possible to submit a written report to the KO or designee by COB the same working day, the Contractor shall submit the report within two (2) hours of the beginning of business on the next working day. The Contractor shall reimburse the Government for all costs associated with replacing locks or re-keying as a result of key duplication or loss.

C2.37.3 Lock Combinations

C2.38 Required Contractor Training and Certifications

C2.38.1 The Contractor shall describe how the workforce (management and labor) with the requisite knowledge, skills, abilities, and applicable licenses and certifications to perform the requirements will be trained and/or certifications/licenses obtain to perform PWS requirements and/or the validation of current training from review training records of personnel hired from the preceding contractor/contract. All training certifications must be provided to the COR within the timelines annotated in this PWS or at the Task Order level PWS.

C2.38.2 A phase-in period shall be established to allow the Contractor sufficient time to integrate personnel and transition into duties required to perform the requirements of the contract and ensure employees who will require access to the Installation and DoD Information Technology (IT) systems obtain a Common Access Card (CAC) IAW PWS. Instructions for all Phase in Training are available upon request.

• The phase-in period shall begin at the effective date of the TO and shall not exceed one (1) month, at which time full performance shall commence.

• The Contractor shall ensure that all Contractor personnel are ready to begin working on the first day of full performance including obtaining any account access, permissions, and/or roles required to administer the application software/hardware. Training and documentation such as rules of behavior and cyber awareness are required for access.

C2.38.3 During the phase-in period, Contractor personnel shall complete security and safety training on site. Training will be scheduled through the DLA site’s training office and will at a minimum include the following classes. The estimated time to complete is three (3) hours.

• Active Shooter Briefing

• Safety Briefing

• Shelter in Place/Evacuation Awareness Briefing

C2.38.4 During the one-month phase-in period ensure all Contractor personnel know and understand regulations and policy pertaining to physical, information, operations, and personnel security. The Contractor shall provide security and antiterrorism training to all employees in accordance with applicable DoD regulatory requirements. Training, as required by the DLA Issuances and other applicable DoD guidance, will be completed annually for the following on-line training.

• Cyber Awareness Challenge

• Safety Briefing

• Shelter in Place/Evacuation Awareness Briefing

• Antiterrorism (AT) Level 1

• Operations Security (OPSEC)

• Counterintelligence Awareness Training

• Personally Identifiable Information Awareness

• Trafficking in Persons

C2.38.5 The security training is web-based, and access will be provided by the Government. The Contractor shall ensure Contractor personnel have taken the required security training to meet DoD guidance and that the personnel continue to maintain their certifications. The Government may add, delete, or change the annual training requirements.

The Contractor shall provide status and confirmation of completion of Phase-In tasks/training in TO Status Report and provide certificates as needed.

C2.39 Contractor Management of the IDIQ Contract

C2.39.1 The Contractor is fully responsible for efficient, economical, and satisfactory operation, installation, maintenance, inspection, programming, testing, and repair of systems and services covered under this contract.

C2.39.2 The Contractor shall provide all necessary management, administrative, and technical functions necessary for the effective and timely accomplishment of all contract requirement.

C2.39.3 The Contractor shall always employ enough qualified employees in accordance with the Performance Work Statement requirements in this contract.

C2.39.4 The Government will inspect and audit the Contractor’s activities, and performance throughout the term of this contract to ensure compliance with all contractual requirements. All matters pertaining to the employment, supervision, or compensation, promotion, and discharge of contract employees shall be the responsibility of the Contractor, who is in all respects their employer.

C2.39.5 The KO may require the immediate dismissal of any Contractor employee and subcontractor employee who is identified as a potential threat to the health, safety, security, general well-being, or operational mission of the building and its population. The KO may also require the immediate removal of any Contractor or subcontractor employee from the HQC who is found objectionable. The removal from the HQC of such person(s) shall not relieve the Contractor of the requirement to provide sufficient personnel to perform all contract requirements. In the event an employee is dismissed or removed, a combination change request for locks accessible by the departing employee shall be submitted upon departure.

C2.39.6 The Contractor shall manage the total work effort associated with the maintenance, repair, minor work, Non-Routine/Ad Hoc IDIQ work, new construction, and all other services required herein to assure fully adequate and timely completion of these services.