Attachment_J.3_TE_5.5_Performance_Requirements_Summary_SP330013R5002_for_FBO_FINAL.pdf

SP3300-13-R-5002

TECHNICAL EXHIBIT 5.5

PERFORMANCE REQUIREMENTS SUMMARY (PRS)

Performance Requirement Performance Measure Method of Surveillance Frequency Minimum Satisfactory

Rating

C-1 through C-5 Customer Support

1) Customer Satisfaction as determined by Customer’s response to Customer Satisfaction Survey

100% Surveillance supplemented by Customer Complaints

Semi-Annual 95%

C-1.6 Environmental, Safety, and Occupational Health (ESOH)

1) Establish written ESOH plan;

HAZCOM plan; and Spill Response Plan

100% Surveillance Annual 100%

2) No Notification of Violation or Findings of Contractor HM operations as a result of DoD or Non-DoD inspections

100% Surveillance Each Inspection 100%

C.5.3 Material Management; C-5.7 Inventory Management

1) The receipt cost per line item shall equal the cost of issue per line item for all HM issued

Random Sampling Monthly 100%

2) For any HM, the contents of the MSDS contained in HMMS shall match the manufacturer specific MSDS

Random Sampling Quarterly 100%

3) Maintain or have immediate access to a 30-day inventory of all HM identified on the AUL that have experienced one or more issue transactions per month during the prior 12 months

Random Sampling Monthly 95%

4) Contractor is financially liable for all Government-Owned

Random Sampling Monthly, Annually, or as

98% yre2169 Typewritten Text Attachment J.3

Rating inventory discrepancies (losses) in excess of 2 ½% of stock inventory value based on the stock inventory of the last calendar year. Gains will not be applied to losses.

required

5) HM inventory accuracy level of Government-Owned material

Random Sampling Monthly 95%

C-5.6 Storage 1) Shelf-life Management of material (IAW DoD Shelf- Life Management Program and DoDI 4140.27M

Random Sampling Monthly 100%

C-5.8 Issue 1) HM requisitions filled by RDD (See TE 5.18 Priority Codes)

100% Monthly 95%

C-5.8.2 Container Tracking and Close-Out in HMMS

1) Contractor has made documented efforts of distributing and collecting container tracking information and closing out container in

HMMS

100% Monthly 100%

C-5.2 HMMS 1) Contractor entered data is accurate and current for all records at each site.

Random Sampling Monthly 95%

2) Contractor has updated and maintained AUL activity.

Contractor has made all updates based on customers’

Random Sampling Monthly 100%

Rating AUL authorization forms.

Contractor has entered all approved, pertinent AUL information into HMMS within 2 days of receipt of the command approved AUL.