Solicitation W564KV26QA042_Attachment 2 - PWS Baumholder Augmented Cook Services.docx

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Augmented Cook Services - Baumholder Dining Facilities
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W564KV26QA042
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This Performance Work Statement (PWS) establishes requirements for augmented food service support to dining facilities (DFACs) in Baumholder, Germany, from August 13, 2026, through July 31, 2030 (base year plus four one-year options). The contractor shall provide Lead Cook and Cook staff to supplement existing Government dining facility operations at two locations: Castle Inn (Building 8311) and Knights Lair (Building 8544), Smith Barracks. Operating hours are 0515–1930 Monday–Friday and 0615–1830 Saturday, Sunday, holidays, and training holidays, with meal service periods including breakfast (0700–0830), lunch (1130–1300), and dinner (1700–1830) weekdays, and brunch (0930–1300) plus dinner (1600–1730) on weekends and holidays. The contract is non-personal services and requires the contractor to maintain workforce stability, flex staffing levels between facilities, and adapt to changing mission requirements including peak feeding periods, special events, extended hours, and holiday operations. The contractor must coordinate closely with Government personnel and comply with all U.S., German, and local laws and regulations.

Key personnel requirements include a Contract Manager and Alternate Contract Manager with English language proficiency Level III, both available during normal duty hours and with full authority to act on daily contract matters. Lead Cooks must have five years' food service experience (two as a Lead Cook), hold German Gesellenbrief certification or equivalent, and demonstrate English Level II proficiency. All cooks require English Level II proficiency and must handle heavy lifting (45+ pounds), heavy carrying (45+ pounds), and prolonged standing (50 minutes continuous). The contractor must provide initial background checks and security documentation within 15 calendar days of award, obtain Common Access Cards (CAC) for all personnel, maintain installation pass logs, and complete multiple mandatory trainings including Anti-Terrorism Level I, OPSEC, iWATCH, sanitation, food preparation and handling, HAZCOM, nutrition, and equipment operator maintenance. The contractor shall furnish employee uniforms, nametags with photographs, food thermometers, and a Quality Control Plan within 10 calendar days of award. Additional deliverables include an installation pass log, CAC log, accident reports (DA Form 285), health certificates (Gesundheitszeugnis) annually, training completion documentation, and a Combat Trafficking in Prevention audit plan submitted semi-annually. The Government provides facilities, workspace, utilities, equipment, tools, cleaning supplies, and Common Access Cards; the contractor supplies all other items and services necessary for performance.

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PERFORMANCE WORK STATEMENT (PWS)

Augmented Food Service to Dining Facilities (DFAC) 16th SB August 13, 2026

Part 1 General Information

1. General: This is a non-personal services contract to provide administration management, food preparation, ration and administration services, and food service sanitation. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn, is responsible to the Government.

1.1 Description of Services/Introduction: This is a non-personal services contract to provide augmented Lead Cook and Cook support to Dining Facilities (DFACs) in Baumholder, Germany. Services include food preparation and all related tasks outlined in section 5 of this PWS.

1.2 Background: Food service operations are required to support Soldiers that will reside at each DFAC location. US Army Europe has required DFAC contract support for approximately the past 15 years and will continue to require this support.

1.3 Scope: The Contractor shall assume total responsibility for all requirements stated herein on the commencement date of the performance period. The commencement date begins the date of award and includes the phase in/out period (Reference 1.20) The Contractor shall perform as specified in this Contract and under the direction of the Contracting Officer (KO).

The Contractor shall provide augmented food service support that supplements, enhances, and integrates with existing Government dining facility operations at Baumholder, Germany. The Contractor’s role is to augment—not replace—Government food service capabilities, ensuring continuity of operations, surge capacity, and consistent delivery of high‑quality dining services. All services shall be executed in close coordination with Government personnel, in accordance with this PWS and all applicable U.S., German, and local laws, regulations, and directives.

The Contractor shall plan, program, manage, and execute all augmentation functions required to meet operational needs, including support during peak feeding periods, special events, extended hours, and holiday meal operations. The Contractor shall maintain accurate records, prepare required reports, and submit all deliverables as identified in Attachment 2.

This augmentation support includes the ability to flex staffing levels, shift personnel between DFACs when directed, and adapt to changing mission requirements while ensuring uninterrupted DFAC operations. The Contractor shall ensure all work meets the performance standards, service levels, and tolerances specified in this PWS.

1.4 Objectives: Provide staff augmentation food service for the U.S. Army Europe dining facilities in Baumholder.

1.5 General Information

1.5.1 Quality Control Plan (QCP): a. The Contractor shall develop and maintain an effective Quality Control Plan (QCP) to ensure services are performed in accordance with this PWS (Deliverable 0003). The Contractor shall develop and implement procedures to identify, prevent, and ensure non- recurrence of defective services. The Contractor’s QCP is the means by which it assures itself that its work complies with the requirement of the contract as well as best business practices that develop during the term of this contract. As a minimum, the QCP must include the following to be acceptable:

i. A chart showing the organizational structure and lines of authority, the names, qualifications, duties, responsibilities, and classification of each member of the Contractor’s Quality Control Team.

ii. The inspection system, areas to be inspected on both a scheduled or unscheduled basis, and the individuals by title and position that will be responsible for conducting the inspections.

iii. The methods to be used for identifying deficiencies in the quality of services to be provided under this contract and the methods to be used to implement corrective actions. iv. The records to be kept to document inspections and corrective or preventive actions taken.

b. The Contractor shall bring problems or potential problems affecting its performance to the attention of the COR as soon as it is known. The Contractor shall submit written reports within two (2) work days after the verbal report.

c. A final QCP shall be submitted to the COR for review and acceptance within ten (10) calendar days after date of contract award. The COR will accept or reject the QCP within thirty (30) calendar days from date of submission of the QCP and return to the Contractor for revision. The Contractor shall resubmit the revised QCP to the COR within fifteen (15) calendar days, and the COR will accept or reject within fifteen (15) calendar days; and so on until both parties are in agreement. During the performance of the contract, the Contractor shall submit any changes to the QCP to the COR not later than ten (10) calendar days prior to the effective date of change. The COR will accept any proposed changes to QCP in writing within five (5) calendar days from date of submission of the changes to the QCP.

1.5.1.1 Analysis of Quality Control and Timeliness of Submittals: Reserved.

1.5.1.2 Contractor Notification of Issues:

The Contractor shall bring problems or potential problems affecting performance to the attention of the COR as soon as known. The Contractor shall submit written reports within two (2) work days after the verbal report.

1.5.2 Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP), which incorporates the standards and thresholds outlined in the Performance Requirements Summary (PRS)."

1.5.3 Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal deadlines fall on a holiday, the closest work day prior to the holiday will apply as the deadline for submittal.

1.5.3.1 U.S. Holidays: U.S. Holidays: Work shall be performed on U.S. holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer. When a U.S holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.

New Year’s Day January 1st Presidents Day 3rd Monday in February Memorial Day last Monday in May June Teenth June 19th Independence Day July 4th Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veteran’s Day November 11th Thanksgiving Day 4th Thursday in November Christmas Day December 25th

1.5.3.2 Host Nation Holidays: Work shall be performed on local Host Nation holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer.

New Year’s Day January 1st Three King Day January 6th Good Friday (Karfreitag) Varies Yearly Easter Monday Varies Yearly Labor Day May 1st Ascension Day (Christi Himmelfahrt) Varies Yearly Whit Monday (Pfingstmontag) Varies Yearly Corpus Christi (Fronleichnam) Varies Yearly Assumption Day (Mariä Himmelfahrt) August 15th Day of German Unity October 3rd All Saints Day (Allerheiligen) November 1st First Christmas Day December 25th Second Christmas Day December 26th

1.5.4 Operating Hours: The Government facility office hours, facility operating hours, and the Contractor support hour requirements often coincide, however, they may differ. Please refer to the following.

1.5.4.1 Government Facility Office Hours: Government facility office hours are as directed by the Government and the COR.

1.5.4.2 Government Facility Operating Hours: The Contractor is responsible for conducting business seven (7) days per week, between the hours of 0515 to 1930, Monday – Friday; and between the hours of 0615 to 1830, Saturday, Sunday, Holidays, and Training Holidays, except when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings during the week and Holidays.

The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

Below are examples of standard hours of operation for the DFAC Meal Schedule shown by location. These hours are subject to change. Extended hours may be required for U.S. holidays such as Thanksgiving, Christmas, and New Year’s Day. For base access purposes only, thirty- minutes will be allowed at the beginning and end of each shift for every contractor employee that works under this contract. This is not meant to add thirty minutes of work time but only to enable base access so that contractor employees can make it to the work location on time.

Castle Inn Building 8311, Smith Barracks, Baumholder, Germany Mon-Fri: Breakfast 0700-0830, Lunch 1130-1300, **Dinner 1700-1830 Sat, Sun, Training Holidays & Holidays: Brunch 0930-1300, Dinner 1600-1730 Knights Lair , Building 8544, Smith Barracks, Baumholder, Germany Mon-Fri: Breakfast 0700-0830, Lunch 1130-1300, **Dinner 1700-1830 Sat, Sun, Training Holidays & Holidays: Brunch 0930-1300, Dinner 1600-1730 **Note: For the Baumholder facilities only one (1) facility will be open for the Mon-Fri dinner times (1700-1830), the two (2) facilities will alternate which facility is open and which is closed. The two facilities are within 1 mile (1.6 km) distance from each other.

1.5.4.3 Contractor Support Hours: The Contractor is responsible for conducting business seven (7) days per week, between the hours of 0515 to 1930, Monday through Friday; and between the hours of 0615 to 1830, Saturday, Sunday, holidays, and training holidays, except when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

1.5.4.3.1 Contractor Work Plan:Reserved

1.5.5 Training Holidays: USAREUR has historically granted military personnel training holidays as compensation for time that they spent in field training. These are typically combined with regular holiday leave schedules (for example, Christmas half days or day on day off schedules). Training holidays may affect access to military operated facilities. If scheduled work or access to facilities is required, coordination with occupants will be necessary or the work in affected facilities shall be rescheduled after the training holiday. However, The Castle Inn and Knights Lair, Baumholder locations may alternate USAREUR training holidays, which will be identified by the COR. Due to the close DFACs proximity, Contractor personnel may be requested to provide support to the alternate DFAC. A 30-day notification will be provided to the Contractor.

1.5.6 Place of Performance: The work to be performed under this contract will be performed at Castle Inn, Building 8311, Smith Barracks, Baumholder, Germany, and Knights Lair, Building 8544, Smith Barracks, Baumholder, Germany.

1.6 Security Requirements: The following information is provided on security related matters.

1.6.1 Security Program:Reserved

1.6.2 Personnel Security Clearance Requirements: Federal Acquisition Regulation (FAR) Part 52.204-9, Personal Identity Verification of Contractor Personnel, establishes criteria for Contractors who require a Common Access Card (CAC) for either physical access to an installation. The Government requires Personnel Security Investigations (PSI) to establish that applicants or incumbents either employed by the Government or working for the Government under contract are suitable for the job and are eligible for a public trust or sensitive position.

The Contractor shall initiate background check requirements for all Contractor employees IAW DOD, HQDA, USEUCOM, USAREUR, and local policy. Upon favorable review and initiation of the PSI, the Government may grant Contractor personnel temporary access pending final adjudication of the PSI. The Contractor shall ensure Local Nationals (LNs) and Third Country Nationals (TCNs) applicants, who are or who are not residents of Germany, and U.S. applicants who meet the Standard Form (SF) 85P suitability requirement, are in compliance with the Army Europe Regulation (AER) 604-1, Personnel Security Screening, Local National Screening Program (LNSP); and AER 190- 16, Installation Access Control, by the time their applications are received by the Government.

The Contractor shall complete all hiring actions that include but not limited to initial background checks, meeting suitability requirements, etc. no later than fifteen (15) calendar days after contract award. For any replacement Contractor employees, the fifteen (15) calendar day requirement also applies for submission of background check forms to the COR.

1.6.3 Installation Access: Upon the termination of employment, termination or cancellation of this contract, the Contractor shall collect the installation access passes. The Contractor shall collect the installation access passes the same day employment of an individual has expired or been terminated and shall return them to the issuing office within three (3) workdays.

(a) Access to U.S. installations and controlled areas is limited to personnel who meet security criteria and are authorized by Host Nation law to work in that country. Failure to submit required information/data and obtain required documentation or clearances in accordance with AE Regulation 190-16, Installation Access Control, will be grounds for denying access to U.S. installations and controlled areas. The Contractor is responsible to ensure that any Subcontractor used in performance of this contract complies with these requirements and that all employees, of both the Contractor and any Subcontractor utilized by the Contractor, are made aware of and comply with these requirements.

(b) The Contractor is responsible for being aware of and complying with the requirements associated with Installation Access Control. The Government is not liable for any costs associated with performance delays due solely to a firm’s failure to comply with Installation Access Control (IAC) processing requirements.

(c) The Contractor is responsible for returning installation passes to the issuing Installation Access Control Office (IACO) when the contract is completed or when a Contractor employee no longer requires access.

(d) AE 190-16 (and AE 190-16-G German translation) can be found on the following website: http://www.hq.usacce.army.mil/

1.6.3.1 Installation Pass Log:

The Contractor shall provide an installation pass log within thirty (30) calendar days after contract award (Deliverable 0012). The pass log shall be updated as employees are added or removed and submitted to the COR within five (5) days after changes.

1.6.3.2 The Contractor shall collect the installation access passes the same day employment of an individual has expired or has been terminated and shall return them to the issuing office within 14 days (Deliverable 0012)).

1.6.3.3 Upon termination or cancellation of this contract, the Contractor shall collect all outstanding installation access passes and return them to the issuing office within 14 days (Deliverable 0012).

1.6.3.4 Common Access Cards (CAC): Every Contractor employee shall obtain and possess an Access ID Badge and/or a DoD Common Access Card (CAC), as required by HSPD-12 and Directed-Type Memorandums (DTM) 08-003 and DODI-1000.13.

The Contractor shall safeguard all CAC and/or ID Badges. Contractor employees shall not share CAC and/or ID Badges. Each Contractor employee shall wear the ID Badges(s) conspicuously on his or her outer clothing above the waist at all times while working on the installation. Contractor employees not wearing the ID Badge shall be challenged, removed from the work area, and/or denied access to the host installation. The Contractor shall not display or use any badge as a means of personal identification outside the installation.

If a Contractor employee damages or loses his or her CAC and/or ID Badge, the Contractor shall report the lost or damaged CAC and/or ID Badge within two (2) working hours of damage or loss to the COR (Deliverable 0008). The Contractor shall arrange for a replacement CAC and/or ID Badge. The Contractor shall return all Government-furnished CAC and/or ID Badge (s) to the Government either within 24 hours of the completion of the contract or upon termination of an individual’s employment, whichever comes first.

1.6.3.4.1 CAC Log:

The Contractor shall account for all Government-furnished CAC and/or ID Badges and provide updates to the COR as required by this PWS.

1.6.4 Background Checks: The Contractor shall initiate background check requirements for all Contractor employees IAW DOD, HQDA, USEUCOM, USAREUR, and local policy. Upon favorable review and initiation of the PSI, the Government may grant Contractor personnel temporary access pending final adjudication of the PSI. The Contractor shall ensure Local Nationals (LNs) and Third Country Nationals (TCNs) applicants, who are or who are not residents of Germany, and U.S. applicants who meet the Standard Form (SF) 85P suitability requirement, are in compliance with the Army Europe Regulation (AER) 604-1, Personnel Security Screening, Local National Screening Program (LNSP); and AER 190- 16, Installation Access Control, by the time their applications are received by the Government. The Contractor shall complete all hiring actions that include but not limited to initial background checks, meeting suitability requirements, etc. no later than fifteen (15) calendar days after contract award. For any replacement Contractor employees, the fifteen (15) calendar day requirement also applies for submission of background check forms to the COR.

1.6.4.1 U.S. Citizen: Reserved

1.6.5 Physical Security: The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured IAW the Army Physical Security Program (AR 190-13).

1.6.6 Operations Security (OPSEC) Requirements: http://www.cdse.edu/catalog/elearning/GS130.html.

Contractor personnel shall complete refresher training every 12 months. If training cannot be conducted on the website, the Contractor shall coordinate with the COR who will contact the local OPSEC Officer at their assigned location for classroom training. Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the OPSEC Officer. Verification of the training shall be provided to the COR within 10 calendar days after completion of the training. (Deliverable 0004)

1.7 Key Control: Reserved

1.8 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend a post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5 at a mutually agreed upon location after contract award.The Contracting Officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

1.8.1 The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Contract Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter. Meetings may start or end outside of regular duty hours.

1.9 Contracting Officer’s Representative (COR): Refer to Part 2 of this PWS for the definition of a COR. As determined by the Contracting Officer, a COR will be appointed and identified by letter of designation, a copy of which will be provided to the Contractor by the Contracting Officer. The designation letter states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to obligate the Government. If the work is not written in the contract, the COR is not authorized to request new work. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including Government drawings, designs, specifications, monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies, coordinate availability of Government property, and coordinate site entry of Contractor personnel.

1.10 Key Personnel: The following personnel are considered key personnel by the Government: Contract Manager/Alternate Contract Manager. ( See Para 1.10).

The Contractor shall perform continual management of the functional areas contained in this PWS. The Contractor shall ensure a Contract Manager is available during normal duty hours. The Contract Manager shall conduct overall management coordination and shall be the central point of contact (POC) with the Government for performance of all work under the PWS. The Contract Manager and Alternate Assistant Contract Manager shall have language proficiency equal to Level III (Reference 1.30). Within five (5) calendar days of contract award or post award conference, whichever occurs first, the Contractor shall submit to the PCO, in writing, the name, title, office, home and mobile telephone number of the Contract Manager and Alternate Contract Manager.

An Alternate Contract Manager shall be designated to act for the Contract Manager when work is being performed outside of duty hours, or during the Contract Manager’s absence. Both the Contract Manager and the Alternate Contract Manager, shall have full authority to act for the Contractor on all Contract matters relating to daily operation of this Contract. Any changes to the Contract manager or Alternate Contract Manager shall be made known to the COR and KO within fifteen (15) days of the change. (Deliverable 0001).

1.11 Identification of Contractor Employees: All Contractor personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties must identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. The Contractor shall ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

1.12.1 Contractor Workspace: Reserved.

1.12.2 Contractor Identification Badges:

Every Contractor employee shall obtain and possess an Access ID Badge and/or a DoD Common Access Card (CAC), as required by HSPD-12 and Directed-Type Memorandums (DTM) 08-003 and DODI-1000.13.

The Contractor shall safeguard all CAC and/or ID Badges. Contractor employees shall not share CAC and/or ID Badges. Each Contractor employee shall wear the ID Badges(s) conspicuously on his or her outer clothing above the waist at all times while working on the installation. Contractor employees not wearing the ID Badge shall be challenged, removed from the work area, and/or denied access to the host installation. The Contractor shall not display or use any badge as a means of personal identification outside the installation.

If a Contractor employee damages or loses his or her CAC and/or ID Badge, the Contractor shall report the lost or damaged CAC and/or ID Badge within two (2) working hours of damage or loss to the COR (Deliverable 0008). The Contractor shall arrange for a replacement CAC and/or ID Badge. The Contractor shall return all Government-furnished CAC and/or ID Badge (s) to the Government either within 24 hours of the completion of the contract or upon termination of an individual’s employment, whichever comes first.

1.13 Contractor Travel: Reserved

1.14 Other Direct Costs (ODCs): Reserved

1.15 Data Rights: Reserved

1.16 Non-Disclosure Requirements: Reserved

1.17 Use of Propaganda: Reserved.

1.18 Non-Disclosure Statements: Reserved

1.19 Organizational Conflict of Interest (OCI): Contractor and Subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer. In the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements, which may be affected by the OCI.

1.20 Phase In /Phase Out Period:

1.20.1 Phase In /Phase Out Period To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board, during the forty-five (45) day of phase in/phase out periods. During the phase in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date. The Contractor shall complete hiring actions for all lead cooks, and cooks that include, but not limited to, initial background checks and provide all required background check forms and installation access forms (in accordance with Army Europe Regulation (AER) 604-1, Personnel Security Screening, Local National Screening Program (LNSP); AR 380-19, Information Systems Security; and AER 190-16, Installation Access Control ) to the Contracting Officer Representative (COR), eligibility requirements, etc. for all personnel required to perform the conditions of the Contract and be onboard by the start of full performance.

The phase out period occurs at the end of the contract performance period when, if necessary, there is a transition to a new contractor. During the phase-out period, the contractor shall take all actions necessary to guarantee a smooth transition from their staff to the new contract. The contractor shall provide an updated inventory to the COR within five days after the end of the contract performance period. This inventory shall be provided in Microsoft Excel format or the media which is being utilized at the end of the contract period.

1.20.2 Government Support and Responsibilities during Phase-In During the designated 45-day phase-in period, the Government will provide the necessary support to facilitate a smooth transition. Government support will include:

1. Facility and Equipment Access: Granting the incoming Contractor access to the Baumholder DFACs to conduct site walkthroughs, shadowing, and joint baseline inventories alongside the COR and incumbent.

2. Systems and Access Sponsorship: Facilitating expedited processing of Common Access Cards (CAC), network access, and Army Food Management Information System (AFMIS) account creation, provided the Contractor submits all required security documentation in a timely manner.

3. Transition Meetings: The Contracting Officer’s Representative (COR) will host weekly transition meetings with both the incoming and outgoing Contractors to review phase-in milestones, address risks, and resolve any coordination conflicts.

4. Early Metrics Visibility: The Government will provide the incoming Contractor with read-only access to historical AFMIS production schedules, headcount records, and previous Performance Requirements Summary (PRS) data to assist in workforce forecasting prior to full performance."

1.21 Safety: The Contractor shall follow AR 385-10, The Army Safety Program and TB MED 530, Paragraph 8-201.14.

The Contractor shall report all accidents verbally, including damage to Government property, or accidental loss of Government property resulting from the activities of the contractor, to the COR within 4 hours after occurrence and a written follow-up report using DA Form 285 within 24 hours IAW AR 285-40, chapter 3 (Deliverable 0005). In addition, the Contractor shall cooperate and provide data to any follow-up investigation of an accident by the installation safety personnel or the appropriate command representative. The Contractor shall notify the COR when systems/equipment are inoperable or damaged. Preventative maintenance shall be the responsibility of the Government. The Contractor shall report equipment defects to the COR

1.21.1 Host Nation Safety Laws and Regulations: The Contractor shall follow applicable U.S., German, local safety laws, regulations, and standards relevant to food service operations. DA PAM 30-22 AR 30-22 TB MED 530

1.21.1.1 In addition to other requirements for accident prevention specified in this contract, the Contractor shall comply with all Federal and State requirements governing safety and health protection on construction sites and other applicable occupational safety codes. In particular, within the requirements of the German Safety and Health Protection Regulation for Construction Sites, Baustellenverordnung (BaustellV) (current version in effect), the Contractor shall coordinate all work at the site, including development of plans and providing advance notices.

The Contractor shall indicate its plan for compliance considering conditions of the work described by the design, technical proposal, operational activities of the Government or others in the area of the work, identification of the coordinator, and implementation of all other accident prevention provisions of this contract. For the compliance with host nation laws and regulations, the Contractor shall comply with the non-exclusive list of duties described in this paragraph. If the Contractor determines that additional activities are required to fully comply, the Contractor shall ensure that compliance with the laws is complete. The duties include:

(a) Conditions of construction and operational activities to be considered include but are not limited to:

(i) For all construction activities meeting the following criteria: the work is scheduled to last longer than 30 working days and more than 20 workers are occupied simultaneously, or the volume of work is scheduled to exceed 500 person days, or the work presents particular tasks, e.g. excavations deeper than 5 meters, falls from a height of greater than 7 meters, exposures to hazardous chemical or biological substances, work at less than 5 meters from high voltage lines, underground earth works or tunnels, danger of drowning, diving, use of compressed air, work with ionizing radiation, explosives, or work involving assembly or dismantling of heavy prefabricated components (10 tons or greater).

(b) If the Contractor determines that the BaustellV, dated 10 June 1998, applies, the Contractor shall prepare a Safety and Health Protection Plan (SIGE) as required under that regulation. The SIGE shall be submitted two weeks prior to mobilization. In addition, the Contractor shall appoint a qualified Safety Coordinator who will ensure that safety measures are implemented during construction. The Safety Coordinator must meet minimum training and experience requirements required under Host Nation laws.

(c) The SIGE will be written in a comprehensive form and explained in language the workers understand and shall contain the following minimum information:

(i) Maintenance of tools and equipment.

(ii) Provisions for the storage and disposal of materials and waste, particular hazardous materials and substances.

(iii) Modifying performance periods for such work, taking into consideration the site conditions.

(iv) Organizing cooperation between different employers and Contractors without employees.

(v) Interaction between work at the site and other operational activities in the area, on which or near which the first identified work will be performed, and taking into consideration the instructions and advice of the coordinator as well as safety and health plans.

1.21.1.2 Accident Prevention Requirements:

The Contractor shall report all accidents verbally, including damage to Government property, or accidental loss of Government property resulting from the activities of the contractor, to the COR within 4 hours after occurrence and a written follow-up report using DA Form 285 within 24 hours IAW AR 285-40, chapter 3 (Deliverable 0005). In addition, the Contractor shall cooperate and provide data to any follow-up investigation of an accident by the installation safety personnel or the appropriate command representative. The Contractor shall notify the COR when systems/equipment are inoperable or damaged. Preventative maintenance shall be the responsibility of the Government. The Contractor shall report equipment defects to the COR.

1.21.1.3 Host Nation Safety Notifications: Reserved.

1.21.1.3 Italy Safety Addendum: Reserved.

1.22 Environmental Compliance: The following provides information on Environmental Compliance.

1.22.1 Environmental Compliance Plan and Program: The Contractor shall follow installation, local, state and federal policies concerning recycling and environmental waste program. TB MED 530, Paragraph 5-5, Environmental Compliance and Protection Manual, MCO P5090.2. The Contractor shall comply with installation, local, state, and federal policies concerning recycling and environmental waste programs.

1.23 Required Training: The following provides information on training requirements.

1.23.1 Anti-Terrorism (AT) Level I Training: All Contractor employees, including subcontractor employees, who are employed under the contract, shall complete AT Level I Training within {Insert number of days as required on the AT/OPSEC Cover Sheet} (Deliverable 0004). after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or {Insert number of days } after employment of new personnel. Contractor personnel travelling overseas shall complete area of responsibility (AOR) specific AT awareness training for U.S. based Contractor employees and associated subcontractor employees. The Contractor shall submit certificates of completion (Deliverable 0004). for each affected Contractor employee and subcontractor employee to the COR (or to the Contracting Officer, if a COR is not assigned) within {Insert number of days} after completion of this training by all employees and subcontractor personnel. AT Level I awareness training is available at https://jkodirect.jten.mil. Contractor personnel shall complete refresher training (Deliverable 0004). every twelve (12) months except AOR specific AT Level I training which shall be completed as required by local AT policies If training cannot be conducted on the website, the Contractor shall coordinate with the COR who will contact the local AT Officer at their assigned location for classroom training. Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the AT Officer. Verification of the training shall be provided to the COR within (7 DAYS) after completion of the training (Deliverable 0004).

1.23.2 OPSEC Training:

Contractor personnel shall complete refresher training every 12 months. If training cannot be conducted on the website, the Contractor shall coordinate with the COR who will contact the local OPSEC Officer at their assigned location for classroom training. Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the OPSEC Officer. Verification of the training shall be provided to the COR within 10 calendar days after completion of the training. (Deliverable 0004) //www.cdse.edu/catalog/elearning/GS130.html.

1.23.3 iWATCH Training: The Contractor and all associated Subcontractors shall brief all employees on the local iWATCH program IAW the training standards provided by the Antiterrorism Officer. This locally developed training shall inform Contractor employees of the types of behavior to watch for and instruct Contractor employees to report suspicious activity to the COR. This training shall be completed within thirty (30) calendar days after contract start date and after new employees commencing contract performance (Deliverable 0004).

1.23.4 Information Assurance (IA) Training Reserved.

1.23.4.1 Government Information System Training: Reserved.

1.23.4.2 IT/IA Function Training: Reserved.

1.23.4.3 ATCTS Registration: Reserved.

1.24 Personally Identifiable Information (PII): The Contractor shall safeguard all Personally Identifiable Information (PII) submitted or received in support of background checks, installation access, CAC/ID badge processing, staffing reports, and health documentation. Training is available at https://public.cyber.mil/training/identifying-and-safeguarding-personally-identifiable-information-pii/

1.25 Authorization to Perform Services in Germany

1.25.1 Authorization to Do Business in Germany:

Contractors performing services in the Federal Republic of Germany (FRG) shall comply with German law. The Contractor shall determine whether performance requires registration with German authorities or authorization to do business in Germany and, if so, shall comply with all requirements.

Whether or not registration or authorization to do business is required, the Contractor also shall determine what documents or authorization its employees and any Subcontractor employees must possess to work in Germany. The Contractor shall ensure affirmatively that its employees and Subcontractor employees possess such documents or authorizations.

Contractor employees who:

(a) are not nationals of Germany or other European Union countries, and

(b) are not members of the force, the civilian component or their dependents, and

(c) do not have assimilated status under Articles 71, 72, or 73 of the Supplementary Agreement to the NATO SOFA Shall possess work and residence permits.

By acceptance of and performance under this contract, the Contractor affirms that it has complied with the requirements above. Compliance with this clause and German law is a material contract requirement. Noncompliance by the Contractor or Subcontractor at any tier shall be grounds for issuing a negative past performance evaluation and terminating this contract.

1.25.2 Employee Work and Residence Permits: Contractor employees who: (a) are not nationals of Germany or other European Union countries; (b) are not members of the force, the civilian component or their dependents; or c) do not have assimilated status under Articles 71, 72, or 73 of the Supplementary Agreement to the NATO SOFA shall possess work and residence permits.

1.25.3 Contractor Affirmation of Compliance: By acceptance of and performance under this contract, the Contractor affirms that it has complied with the requirements above. Compliance with this requirement and German law is a material contract requirement. Noncompliance by the Contractor or subcontractor at any tier shall be grounds for issuing a negative past performance evaluation and terminating this contract for default.

1.26 Notice to Proceed: The period of performance shall be a base year plus four one-year options starting from 1 August 2026 to 31 July 2030.

1.27 Electromagnetic Compatibility Directive: Reserved.

1.28 Government Property and Services: Reserved.

1.29 Conventional Forces Europe (CFE) Treaty Verification Inspection: Reserved.

1.30 Health, Hygiene, and Personnel Conduct Standards

1.30.1 Health Certificates. The Contractor shall provide an official German health certificate (Gesundheitszeugnis) in accordance with section 43: Infektionsschutzgesetz §43 (German infection prevention Law) for each employee prior to working in Food Service Operations. These certificates must be updated ten (10) calendar days prior to employee start date and annually for each employee (Deliverable 0006). Personnel with evidence of communicable disease, infected wounds, open sores, or acute respiratory infection, will be barred from working by the facility manager, in coordination with the COR. The COR will immediately report the incident to the Contracting Officer (KO). The contractor’s employee is required to submit written clearance from a doctor before returning to work. Personnel with a health problem(s) shall not be permitted to work in any capacity where there is likelihood of food or food contact surface contamination with pathogenic organisms or transmitting disease agents to others. All employees possess valid health certificates at the time of employment or within 30 days of hiring. Renewal of the health certificates includes a medical exam followed by a 1 hour medical lecture. Contractor will utilize the medical departments of Rheinland Pfalz, for medical screening of our employees under this contract. All employees will perform annual physicals through the approved medical centers and/or medical labs. Medical evaluations will be performed to determine fitness for duty and the employee’s ability to perform the physical tasks associated with their job.

1.30.2 Personnel Health and Hygiene. Personnel shall maintain compliance with sanitation and food safety standards. The Contractor shall notify the COR in writing any time an employee is diagnosed with an illness due to COVID-19, Salmonella, Typhi, Shigella, Spp, Excherichia coli, 0157:H7, or Hepatitis A virus. Personnel with these or other health problems, i.e. persistent sneezing, coughing, or runny nose shall not be permitted to work in the dining facility. Personnel relieved of work due to illness must have doctor’s clearance before returning to work. The Contractor shall provide a copy to the COR immediately upon notification (Deliverable 0007).

Contractor personnel shall wash their hands before handling clean utensils, equipment, or starting food preparation and between the handling of raw and cooked or other ready to eat foods. Contractor personnel shall also wash their hands after smoking tobacco products. Tobacco of any form shall not be used in or near the dining facility. Maintain and keep fingernails clean, cut short and devoid of nail polish and other nail products.

Use of Alcoholic Beverages/Drugs. The use of alcoholic beverages or illegal drugs by Contractor personnel, while on duty, is strictly forbidden. The Contractor shall immediately remove and replace employees who are under the influence of alcohol or drugs.

1.30.3 Contractor Personnel Meals: Personnel who are employed under this contract may purchase meals in the dining facility before, or after their shift, while on duty. The rate charged shall be the standard meal rate. Contractor personnel shall not consume or remove subsistence from dining facility without proper authorization, nor bring raw subsistence for preparation into dining facility. Contractor employees are permitted to eat meals in the DFAC and pay for the meals in U.S. dollars only. Contractor employees observed eating meals prior to paying may be removed from the work site. The Contractor shall be required to reimburse the Government nor does it relieve the Contractor from responsibility for total performance.

1.30.4 Conduct of Employees. The Contractor shall be responsible for the performance and conduct of all personnel employed under this contract. The Contractor shall prohibit employees from performing work under this contract while under the influence of alcohol, drugs, and other incapacitating agents. Contractor personnel shall abide by all security regulations of the installation and shall be subject to such checks as may be deemed necessary. No verbal or physical abuse shall be tolerated while on duty. The Government reserves the right to direct the removal of an employee for misconduct, security reasons, or any overt evidence of communicable disease. Removal of contract employees for reasons stated above does not relieve the Contractor from responsibility for total performance. The use of alcoholic beverages or illegal drugs by Contractor personnel, while on duty, is strictly forbidden. Standards specified in TB MED 530 apply.

1.31 COVID Procedures.

COVID precaution steps implemented through operations in Germany and are extended to cover the operations under this contract:

• Contractor employee shall stay at home if feel sick: In the event of illness, the employee shall inform their supervisor immediately using their organization procedures.

• Take symptoms such as chills, fever, cough and / or a runny nose seriously and please stay at home and contact a doctor. Since the COVID causes cold symptoms in 80% of infected people, it is important to stay at home with illness.

• Contact a doctor by phone and try to make an appointment or get more information.

• If there is a reasonable suspicion of the corona virus and if a test is ordered, employees are obliged to inform their employer immediately. After traveling to an infected city or a high-risk country, self-quarantine must be observed for 2 weeks.

• Inform employer and stay at home when there is personal contact with a potentially infected person until test results are available.

• Observe proper cough and sneeze hygiene (handkerchief in front of the mouth / nose).

• Regular hand washing (at least 20 seconds with soap and water).

• All staff should avoid touching their face, mouth or nose – this is normal good hygiene practice if they do this then they should wash their hands before start to work and handling food.

• If possible, rely on virtual communication, avoiding unnecessary social contacts.

1.32 Language Proficiency: The Contractor’s personnel identified in this paragraph shall meet the stipulated English proficiency levels in reading, speaking, and writing.

Level I:

a.Speaking: Able to satisfy minimum courtesy requirements and maintain very simple face-to- face conversations on familiar topics.
b.Reading: Sufficient comprehension to read very simple written material.

Level II:

a.Speaking: Able to satisfy most work requirements with language usage that is acceptable and effective. Able to speak the language with sufficient structural accuracy and vocabulary to participate effectively in most formal and informal conversations on practical, social, and professional topics.
b.Reading: Able to read within a normal range of speed and with almost complete comprehension a variety of material on unfamiliar subjects. Can comprehend a variety of styles and forms pertinent to professional needs. Rarely misinterprets texts.

Level III:

a.Speaking: Able to use the language fluently and accurately on all levels normally pertinent to professional needs. Language usage and ability to function are fully successful.
b.Reading: Able to read fluently and accurately all styles and forms of the language pertinent to professional needs.

Required Levels of Proficiency for English Languages under this Contract:

ENGLISH

Contractor’s Personnel:ReadWriteSpeak
Contract Manager and Alternate333
Lead Cook and Cooks223

1.33 Combat Trafficking in Persons (CTIP) Prevention/Audit Plan The contractor shall establish processes, procedures, and audit plans to prevent CTIP incidents. The contractor will present the plan to the government detailing their labor supply chain and brief audit results during PMRs. The contractor shall also address assurance of acceptable quality levels in sub-contractors’ efforts to prevent CTIP. The contractor will present the plan, detailing their labor supply chain and brief audit results, on a semi-annual basis during the PMR. (Deliverable 0015)

PART 2

DEFINITIONS & ACRONYMS

2. Definitions and Acronyms

2.1 Definitions: Although not inclusive of every term used within this PWS, the following provides a list of definitions used throughout this PWS and commonly used in the acquisition field.

Acceptable Quality Level (AQL) - The AQL is a designated value (percent) of defective outcomes/service that the Government indicates will be accepted using acceptable sampling techniques and procedures.

Administrative Contracting Officer (ACO). A Contracting Officer who is administering contracts.

Army Federal Acquisition Regulation Supplement (AFARS) - The Army's supplement to the Federal Acquisition Regulation.

Army Food Management Information System (AFMIS) - An automated record keeping system used in dining facilities to perform various functions that includes processes and outcomes.

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