SECUMAINT_Adden4.pdf

This is an addendum to a Request for Technical & Price Proposals issued by the University of Maryland for corrective and preventive maintenance and additional device installation of Campus-Wide Security Systems. The addendum clarifies and modifies specific requirements outlined in the original solicitation regarding maintenance and support services for the Milestone Video Management System (VMS) Camera, ALE panic buttons, emergency phones, CBORD Intrusion Detection systems, and CBORD access controls. The scope includes routine preventive maintenance, emergency corrective maintenance response services, and the supply, delivery, and installation of new security equipment as needed on an ad hoc basis throughout the contract term.

The addendum establishes specific service level requirements, response time standards, and performance metrics for the selected contractor. It defines maintenance responsibilities, warranty obligations, and the procedures for emergency service calls, ensuring that the University's security infrastructure remains operational with minimal downtime. The document outlines pricing structures for various service categories, including hourly labor rates for corrective maintenance, fixed fees for preventive maintenance visits, and unit pricing for equipment installations. The addendum also addresses spare parts availability, reporting requirements, and documentation standards that the contractor must maintain throughout the contract period.