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Observer Course Evaluation Form
OBSERVER EVALUATION FORM
| Contractor: |
| Instructor(s): |
| Task Order Number: |
| Task Title/Description: |
| Task Completion Date: |
| 1. Overall Performance | N/A | Unsatisfactory | Marginal | Satisfactory | Very Good | Exceptional |
| The overall performance of the Contractor was… | | | | | | |
| The Contractor's ability to meet the Government’s needs was… | | | | | | |
| General comments on overall performance: | | | | | | |
| 2. Evaluation of Course Material | N/A | Unsatisfactory | Marginal | Satisfactory | Very Good | Exceptional |
| The quality of the course material was… | | | | | | |
| The content of the material was… | | | | | | |
| The delivery of the material was… | | | | | | |
| The relevance of the material was… | | | | | | |
| General comments on course materials: | | | | | | |
| 3. Evaluation of Course Instruction | N/A | Unsatisfactory | Marginal | Satisfactory | Very Good | Exceptional |
| The quality of the course instruction was… | | | | | | |
| The content of the course instruction was… | | | | | | |
| The delivery of the course instruction was… | | | | | | |
| The instructor's preparation for the cousre was… | | | | | | |
| The instructor's skill during the course was… | | | | | | |
| The instructor's ability to meet the course goals was... | | | | | | |
| The instructor's use of time was... | | | | | | |
| The instructor's ability to elicit student participation was... | | | | | | |
| General comments on course instruction: | | | | | | |
| 4. Schedule | N/A | Unsatisfactory | Marginal | Satisfactory | Very Good | Exceptional |
| The Contractor's ability to complete the work within the specified period of performance was… | | | | | | |
| General comments on schedule: | | | | | | |
| 5. Contractor Customer Service | N/A | Unsatisfactory | Marginal | Satisfactory | Very Good | Exceptional |
| The Contractor's ability to be responsive was… | | | | | | |
| The Contractor's ability to be cooperative was… | | | | | | |
| The Contractor's ability to be proactive was… | | | | | | |
| General comments on customer service: | | | | | | |
| 6. Course Dynamics | N/A | Yes | No |
| Were cerficates awarded? | | | |
| Were names spelled correctly? | | | |
| Were cell phones and other electronic devices barred from the classrooms? | | | |
| Were comments and explanations the trainers gave in their presentations always appropriate/culturally sensitive? | | | |
| Participants were respectul and deferred to the trainers? | | | |
| Was training at an appropriate level considering the backgrounds of participants? | | | |
| General comments on course dynamics: | | | |
| 7. Train the Trainer (If applicable) | N/A | Yes | No |
| Were participants adaquately trained to act as trainers? | | | |
| Were there participants that merited graduation to the level of trainer? | | | |
| General comments on Train the Trainer: | | | |
8. Do you have any additional comments or thoughts you would like to share? Please describe briefly:
| INTERNAL ISN/ECC USE ONLY (FOR COR REVIEW) | | | | | | |
| 9. Logistics Management | N/A | Unsatisfactory | Marginal | Satisfactory | Very Good | Exceptional |
| The implementer's ability to provide meals was… | | | | | | |
| The implementer's ability to provide interpretation was… | | | | | | |
| The implementer's ability to arrange lodging was… | | | | | | |
| The implementer's overall logistic mangement was… | | | | | | |
| General comments on logistics management: | | | | | | |
| 10. Cost Control | N/A | Unsatisfactory | Marginal | Satisfactory | Very Good | Exceptional |
| The Contractor's ability to perform within agreed upon costs was… | | | | | | |
| General comments on cost control: | | | | | | |
| 11. Overall Contractor performance | N/A | Unsatisfactory | Marginal | Satisfactory | Very Good | Exceptional |
| The Contractor's ability to perform in accordance with the requirements was… | | | | | | |
| General comments on Contractor Performance: | | | | | | |