Attachment_H_-_IVV_Survey_Deliverable_Template_A004.docx

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Service Transition Support (STS) Services
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SAQMMA16R0029
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Attachment H: IVV Survey Deliverable Template A004

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Consular Affairs, Independent Verification and Validation IV&V Customer Satisfaction Survey Delivery Date:

Purpose The purpose of this document is to deliver results of the third quarter IV&V Customer Satisfaction Survey, per the requirements of the IV&V contract:

· Customer Satisfaction Survey

· Every 3 months Analysis Responses to the survey are reviewed during the quarterly IV&V Project Management meeting.

Results

Questions rated from 1-5 (with 1 being poor and 5 being great)
Response 1
Response 2
Response 3

Please rate IV&V performance over the past 6 months.

Please rate IV&V performance in facilitating UAT over the past 6 months.

Please rate your level of enthusiasm to work with IV&V over the next 6 months.

Please rate your level of enthusiasm to work with IV&V as they facilitate UAT over the next 6 months.

Please provide any comments on areas you think IV&V performs well or very well.

Please provide any comments on areas you think IV&V needs to improve.

Originator
Date

IV&V Quality Manager

Approver
Date

Deputy Program Manager image1.gif

File details come from the government source that posted it. Updated .