RFP SS4MF_47QFCA23R0050 2Aug23.docx

SECTION M – EVALUATION FACTORS FOR AWARD

Request for Proposal (RFP)

47QFCA23R0050

Sesame Street for Military Families in support of:

Office of the Deputy Assistant Secretary of Defense (DASD) Military Community and Family Policy (MC&FP)

Issued to:

Sesame Workshop

Conducted under Federal Acquisition Regulation (FAR) Part 6.3 and Part 12

Issued by:

The Federal Systems Integration and Management Center (FEDSIM) 1800 F Street, NW (QF0B) Washington, D.C. 20405

August 2, 2023

FEDSIM Project Number 47QFCA23Z0032

Controlled by: GSA FEDSIM contact.fedsim@gsa.gov

B.1 GENERAL

The work shall be performed in accordance with all Sections of this contract.

B.2 CONTRACT TYPES

This contract is a Firm-Fixed-Price (FFP) type contract.

The contractor shall perform the effort required by this contract on a FFP basis for:

a. Mandatory Labor CLINs X001, X002, X003, X004, X005, X006, X007, and 0008.

b. Optional Labor CLINs 1008, 2008, 3008, and 4008.

The contractor shall perform the effort required by this contract on a FFP basis for:

a. Long-Distance Travel CLINs X009.

b. Other Direct Costs (ODC) CLINs X010.

B.3 SERVICES AND PRICES/COSTS

Long-distance travel is defined as travel over 50 miles from New York, New York (NY). Local travel will not be reimbursed. The following abbreviations are used in this price schedule:

B.4 SECTION B TABLES

B.4.1 BASE PERIOD:

MANDATORY FFP LABOR CLINs

FFP TRAVEL AND ODC CLINs

FFP OPTIONAL ODC CLINs

TOTAL FIRM-FIXED-PRICE BASE PERIOD CLINs: $_____________

B.4.2 FIRST OPTION PERIOD:

MANDATORY FFP LABOR CLINs

OPTIONAL FFP LABOR CLIN

TOTAL FIRM-FIXED-PRICE OPTION PERIOD ONE CLINs: $_______________

B.4.3 SECOND OPTION PERIOD:

MANDATORY FFP LABOR CLINs

TOTAL FIRM-FIXED-PRICE OPTION PERIOD TWO CLINs: $_______________

B.4.4 THIRD OPTION PERIOD:

MANDATORY FFP LABOR CLINs

TOTAL FIRM-FIXED-PRICE OPTION PERIOD THREE CLINs: $_______________

B.4.5 FOURTH OPTION PERIOD:

MANDATORY FFP LABOR CLINs

TOTAL FIRM-FIXED-PRICE OPTION PERIOD FOUR CLINs: $_______________

GRAND TOTAL FIRM-FIXED-PRICE ALL CLINs: $_______________

B.5 ACCOUNTING FOR SERVICE CONTRACT REPORTING

Costs associated with Accounting for Service Contract Reporting, as specified in Section C.4.1.1, are covered in CLIN X001 and relate to this contract only.

SECTION B – SUPPLIES OR SERVICES AND PRICES/COSTS

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Request for Proposal 47QFCA23R0050

C.1 BACKGROUND

The Office of the Deputy Assistant Secretary of Defense (DASD) for Military Community and Family Policy (MC&FP) is directly responsible for programs and policies that establish and support community quality of life programs for service members and their families worldwide. As part of its mission, MC&FP provides for family support policies and programs in areas including family center operations, childcare, youth programs, family advocacy, relocation, transition support services and support during mobilization and deployment. Additionally, MC&FP provides policy and management direction for dependents’ education program stateside and overseas; establishes program policy for mission sustaining and basic community programs; coordinates the services of nonprofit organizations; and provides policy and program oversight to ensure military community quality of life programs are designed and executed to support the needs of the force and the Department of Defense (DoD) mission.

In an effort to continue the support of military families with young children dealing with the challenges and adversity regarding their parent’s deployment, reunions, and/or physical and/or psychological injuries, the Office of the Deputy Assistant Secretary of Defense (DASD) and MC&FP is seeking to purchase continued website hosting, mobile applications maintenance, marketing, promoting, evaluation, and needs assessment of Sesame Street for Military Families (SS4MF).

C.1.1 PURPOSE

The purpose of this contract is to provide for continued SS4MF website hosting, mobile applications, and marketing, promoting, evaluations, and needs assessments services for MC&FP in support of the SS4MF project.

C.1.2 AGENCY MISSION

The mission of MC&FP program is to contribute to force readiness and quality of life by providing policies and programs that advance the well-being of service members, their families, survivors and other eligible members of the military community.

This contract directly assists in the mission by helping military families, especially young children, with adverse family situations during enlistments.

C.2 SCOPE

The scope of this contract includes sustainment of the existing mobile app(s) mobile gateway and website, an annual promotional campaign for the SS4MF program product portfolio, technical support (e.g., maintenance, upgrades) and the implementation of an outcome study or needs assessment. This contract also provides for the creation of wellness tools, using the iconic Sesame Street characters, for military preschoolers (ages 2 to 6) and their military parents/caregivers to promote positive family functioning and improved well-being of military parents and their young children (ages 2 to 6).

C.3 OBJECTIVE

The overarching objectives of this contract are to:

· Augment and develop additional content (e.g., videos, printables, interactive web tools) in topic areas most relevant to improving the well-being of military parents/caregivers and their young children.

· Provide website hosting, maintenance, and upgrade services to the SS4MF website.

· Provide maintenance and upgrade services to The Big Moving Adventure mobile app and SS4MF gateway.

· Provide promotional and marketing services for the SS4MF program’s product portfolio to ensure wide-spread dissemination to the target population.

· Conduct outcome evaluation and/or needs assessment tasks to analyze effectiveness and usefulness of SS4MF, using past and current indicators to inform development of new content.

C.4 TASKS

C.4.1 TASK 1 – PROVIDE PROJECT MANAGEMENT

The contractor shall provide project management support under this contract. This includes the management and oversight of all activities performed by contractor personnel, including subcontractors, to satisfy the requirements identified in this Statement of Work (SOW).

C.4.1.1 SUBTASK 1 – ACCOUNTING FOR SERVICE CONTRACT REPORTING

The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract. The contractor shall completely fill in all required data fields using the following web address: http://www.sam.gov.

Reporting inputs will be for the labor executed during the period of performance during each Government Fiscal Year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk at: http://www.sam.gov.

C.4.1.2 SUBTASK 2 – COORDINATE ANNUAL KICK-OFF MEETING

The contractor shall schedule, coordinate, and host Annual Project Kick-Off meetings at a location approved by the Government (Section F, Deliverable 2). The initial meeting shall provide an introduction between the contractor personnel and Government personnel who will be involved with the contract. The subsequent annual meetings shall provide the opportunity to discuss the upcoming annual determination of the Outcome Determination or Needs Assessment Plan, management, contract progress, and travel authorization and reporting procedures. At a minimum, the attendees shall include the contractor’s Key Personnel, the MC&FP Technical Point of Contact (TPOC), other relevant Government personnel, the FEDSIM CO (for first kickoff meeting), and the FEDSIM Contract Officer Representative (COR).

At least three days prior to the Annual Kick-Off Meeting, the contractor shall provide a Project Kick-Off Meeting Agenda (Section F, Deliverable 1) for review and approval by the FEDSIM COR and the MC&FP TPOC prior to finalizing. The agenda shall include, at a minimum, the following topics/deliverables:

a. Points of Contact (POCs) for all parties.

b. Personnel discussion (e.g., roles and responsibilities and lines of communication between contractor and Government).

c. Discussion on Program Evaluation, Outcome Determination or Needs Assessment Plan recommendation and determination.

d. Financial reporting and invoicing.

e. Quality Management Plan (QMP) (Section F, Deliverable 08).

The Government will provide the contractor with the number of Government participants for the Project Kick-Off Meeting, and the contractor shall provide copies of the presentation for all present.

The contractor shall draft and provide an Annual Kick-Off Meeting Minutes Report (Section F, Deliverable 3) documenting the Annual Kick-Off Meeting discussions and capturing any action items.

C.4.1.3 SUBTASK 3 – PREPARE A MONTHLY STATUS REPORT (MSR)

The contractor shall develop and provide an MSR (Section J, Attachment B) (Section F, Deliverable 4). The MSR shall include the following:

a. Activities during the reporting period by task (include ongoing activities, new activities, and activities completed, and progress to date on all above-mentioned activities). Each section shall start with a brief description of the task.

b. Problems and corrective actions taken. Also include issues or concerns and proposed resolutions to address them.

c. Provide current comparative metrics based on Final Campaign Plans (Section F, Deliverable 13).

d. Government actions required.

e. Schedule (show major tasks, milestones, and deliverables; planned and actual start and completion dates for each).

f. Accumulated invoiced cost for each CLIN up to the previous month.

g. Summary of trips taken, conferences attended, etc. (attach trip reports to the MSR for the reporting period).

h. Summary of website hosting and mobile applications maintenance work and status of bug fixes.

C.4.1.4 SUBTASK 4 – CONVENE WEEKLY STATUS MEETINGS

The contractor Project Manager (PM) shall convene a Weekly Status Meeting with the MC&FP TPOC, FEDSIM COR, and other Government stakeholders (Section F, Deliverable 5). The purpose of this meeting is to ensure all stakeholders are informed of the weekly activities, provide opportunities to identify other activities and establish priorities, and coordinate resolution of identified problems or opportunities. The contractor PM shall provide the minutes of these meetings, including attendance, issues discussed, decisions made, and action items assigned, to the MC&FP TPOC and FEDSIM COR (Section F, Deliverable 6).

C.4.1.5 SUBTASK 5 – PREPARE TRIP REPORTS

The Government will identify the need for a Trip Report (Section F, Deliverable 7) when the request for travel is submitted. The contractor shall keep a summary of all long-distance travel including, but not limited to, the name of the employee, location of travel, duration of trip, and POC at travel location. Trip reports shall also contain Government approval authority, total cost of the trip, a detailed description of the purpose of the trip, and any knowledge gained. At a minimum, Trip Reports shall be prepared with the information provided in Section J, Attachment C).

C.4.1.6 SUBTASK 6 –PROVIDE QUALITY MANAGEMENT PLAN (QMP)

The contractor shall identify and implement its approach for providing and ensuring quality throughout its solution to meet the requirements of the contract. The contractor shall provide a QMP (Section F, Deliverable 8) and maintain and update it as changes in the program processes are identified. The contractor’s QMP shall describe the application of the appropriate methodology (e.g., quality control and/or quality assurance) for accomplishing contract performance expectations and objectives. The QMP shall describe how the appropriate methodology integrates with the Government’s requirements.

As part of the Government’s performance management approach to quality assurance, a Performance Requirements Summary (PRS) document is provided in Section J – List of Attachments, Attachment M. The PRS identifies required performance standards and/or quality levels for work performed under this contract. A detailed description of all necessary work requiring surveillance as well as the associated method of surveillance for each item surveilled (e.g., 100 percent inspection, or periodic inspection) is also included in the PRS.

C.4.2 TASK 2 – PROVIDE WEBSITE HOSTING

The contractor shall provide hosting and functionality for the SS4MF website. The contractor shall provide support for the website hosting to include, configuration and access control, basic troubleshooting, and analysis of problem or change request(s). The contractor shall apply software maintenance processes at, or equivalent to, the Software Engineering Institute (SEI) Capability Maturity Model Integration (CMMI) Level II, or higher. The contractor shall provide content updates, code updates, compliance with industry best practices, graphics updates, and library and framework updates. Sustainment includes software maintenance, and debugging, testing, and coding for enhancements.

The contractor shall perform site maintenance, identify and fix bugs, and perform routine software compatibility upgrades. A plan to fix maintenance issues must be developed no more than five days after a Problem Notification Report (Section J, Attachment G) on an incident is reported.

The contractor shall provide a Website Metrics Report (Section F, Deliverable 10) as required in Section F. These metrics include site visits, unique visits, visit durations, page views, referral sources, types of devices, and bounce rates.

C.4.3 TASK 3 – PROVIDE MOBILE APPLICATION SERVICES

The contractor shall provide mobile application services support. The contractor shall provide support for mobile application systems and systems delivered to include configuration, basic troubleshooting, analysis of problem or change request(s). The contractor shall apply software maintenance processes at, or equivalent to, the Software Engineering Institute (SEI) Capability Maturity Model Integration (CMMI) Level II, or higher. The contractor shall provide content updates, code updates, compliance with industry best practices, graphics updates, and library and framework updates. Sustainment software maintenance and debugging, testing, and coding for enhancements.

The contractor shall perform app maintenance, identify and fix bugs, and perform routine software compatibility upgrades. A plan to fix maintenance issues must be developed no more than five days after a Problem Notification Report (Section J, Attachment G) on the incident is reported.

The contractor shall provide a Mobile App Metrics Report (Section F, Deliverable 11) as required in Section F. These metrics include number of downloads, number of sessions, and activity usage.

C.4.4 TASK 4 – MARKETING AND PROMOTIONAL SERVICES

The contractor shall create and engage in promotional and marketing activities of the SS4MF program to its target audience. The contractor shall execute a strategic and targeted promotional campaign to promote the SS4MF product portfolio. Sesame Workshop’s SS4MF program’s portfolio consists of the following products:

· SS4MF mobile gateway application Released in 2015

Modifications, reproduction, and marketing of products not included in the SS4MF product portfolio are not within scope of this contract.

Promotional and marketing tactics shall include promotion through online creative, social media outlets and cross-company platforms. The contractor shall utilize a variety of established publicity channels, such as SesameWorkshop.org, SesameStreet.org, and social media platforms. The contractor shall provide the Draft Campaign Plan (Section F, Deliverable 12) as required in Section F. The contractor shall work with the Government to establish success metrics that will be evaluated monthly to assist in the evaluation of the promotional campaign. The contractor shall provide the Final Campaign Plan (Section F, Deliverable 13) as required in Section F. The contractor shall carry out the elements of the Final Campaign Plan within 30 days at the end of the base period and each option period. Carrying out the campaign plan will be conducted annually after the Final Campaign Plan is submitted.

The contractor shall meet all the Government communications and public affairs guidelines for public release and content review timelines. The Government guidelines for public release and the content review timelines are below, the contractor shall use the most updated versions of these guideline:

DoD Directive (DODD) 5122.05 Assistant Secretary of Defense for Public Affairs (ASD(PA)) - Https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodd/512205_dodd_2017.pdf?ver=2017-08-07-125832-023

DoD Instruction (DODI) 5400.13 Public Affairs (PA) Operations - Https://www.esd.whs.mil/Portals/54/Documents/DD/Issuances/dodi/540013p.pdf

Joint Publication (JP) 3-61 Public Affairs - Https://www.jcs.mil/Doctrine/Joint-Doctrine-Pubs/3-0-Operations-Series/.

Product or content release schedules will be coordinated with the Government.

C.4.4.1 PROMOTIONAL ITEMS

The contractor shall purchase promotional items in support of the Marketing and Promotional services. All promotional items purchased shall adhere to the FAR 31.205-1 and 10 U.S. Code 2324. The Government cannot purchase promotional items whose primary purpose would be classified as non-official personal use and would not serve the dual function of public promotion. In performing this contract, examples of unauthorized promotional items would include water bottles, t-shirts, and coffee mugs; and examples of acceptable promotional items include pens, notebooks, and reusable shopping bags. The contractor shall provide a Promotional Items Summary Report (Section F, Deliverable 14) as required in Section F.

C.4.4.2 PRINTING

The contractor shall provide the Print Requests Report (Section F, Deliverable 15) as required in Section F, in coordination with the MC&FP TPOC and FEDSIM COR for printing needs. All paper print orders will be fulfilled by the Government Printing Office (GPO). The contractor shall provide the Print Request Report to allow for a 30-day turnaround for completion. Examples of items that must be reproduced using the GPO are posters, brochures, pamphlets, and cards of all sizes. The Government will provide storage of printed items.

C.4.5 TASK 5 – OUTCOME EVALUATION / NEEDS ASSESSMENT PLAN & ASSESSMENT REPORT

The contractor shall provide a recommendation to the Government within five days of contract or option period start to investigate the satisfaction, usefulness, and helpfulness of SS4MF products and materials, and/or evaluate improved health outcomes in the form of either a Draft Outcome Evaluation Plan or Draft Needs Assessment Plan (Section F, Deliverable 16). The contractor shall provide a needs assessment to investigate the needs and resulting requirements for developing, delivery and/or dissemination of expanded content. The contractor shall provide the Draft Outcome Evaluation or Draft Needs Assessment Plan (Section F, Deliverable 16) once the contractor recommendation is approved by the Government. The plan shall include the research questions, research method, recruitment plan, procedures, planned analysis, and timeline. The contractor shall provide the Final Outcome Evaluation Plan or Final Needs Assessment Plan (Section F, Deliverable 17).

Outcome evaluations, needs assessments, and reports are critical to understanding the needs and corresponding benefits realized by the users of the SS4MF program. Results from several outcome studies of the Talk, Listen, Connect resources have shown an increase in well-being of the military child through improved communication with their parents. Parents also benefit as they improve their confidence in having difficult discussions and feeling good about parenting related to the ongoing deployments and homecoming. Due to the ever-changing demands on the military families, it may be necessary to re-assess their needs to maintain positive family functioning and overall well-being of the parents and children. If the government deems necessary, a needs assessment will be conducted in place of the outcome evaluation.

The contractor will provide the Assessment Report (Section F, Deliverable 18) that includes a final assessment of the implementation of the Outcome Evaluation Plan or Needs Assessment Plan, supporting literature, data analysis, results, and recommendations. Areas of focus for evaluation are outcome type data such as satisfaction, comprehension, and engagement for aligning with MC&FP leadership priorities, and for content on the SS4MF website.

C.4.6 TASK 6 – EXPANDED CONTENT / DELIVERY SYSTEMS FOR WEBSITE AND MOBILE APPS

The contractor shall provide expansion of content and/or delivery systems for new and existing content on the SS4MF website and its existing mobile gateway. The content will be developed by the contractor and feature Sesame Workshop’s iconic Muppet characters. The purpose is to promote positive family functioning and improved well-being of military parents and their young children (ages 2 to 6). When appropriate, the content shall be developed for use by military families and shall coordinate with the Government to disseminate through their community of care (e.g., childcare, family advocacy, medical treatment facilities, and community providers). The developed content shall be supported by evidence gathered from sources such as research literature and subject matter experts.

The contractor shall provide Sesame Workshop developing timelines, activities to support major events, monthly focus (i.e., Month of the Miliary Child, National Military Appreciation Month, Month of the Military Caregiver, Military Family Month, Warrior Care Month), content, and materials.

The content shall include videos, printable materials, animated stories, interactive activities, activity pages, training and/or parenting guides. When appropriate the new content will build on or re-package other content offered by the contractor. The content that is developed shall be done in coordination with Military OneSource.

Expanded content shall include creation of additional topics, supporting images, text, icons, logos, and graphic assets.

Updates and content added shall launch (Section F, Deliverable 19) on dates mutually agreed upon by the contractor and the Government, depending on the Final Campaign Plan (Section F, Deliverable 13). Updates and launches may vary, but at least one shall be completed yearly, 30 days before the end of each contract period of performance.

C.4.7 TASK 7 – PARTNERSHIPS AND IMPLEMENTATIONS

The contractor shall provide updates and metrics on work that Sesame Workshop performs with strategic and distribution partners that are not part of this contract, when applicable. This reporting of the collaborative work shall help amplify the SS4MF resources through contractor channels and networks to their families and/or embed the SS4MF resources into the SS4MF existing programs so they are making a deeper impact. The contractor support with partners includes overall relationship management, creating toolkits, turnkey assets, lead professional development, and help drafting simple annual action plans to nurture the partnership. These partners (ex. Military Child Education Coalition (MCEC), National Family Military Association (NFMA), Blue Star Families, etc.) provide overall reporting on how the resources are used. The contractor shall provide the monthly Partnerships and Implementation Metrics Report (Section F, Deliverable 20). This report shall provide collaborative contractor tasks and metrics showing how MC&FP support for military families have been affected and provide upcoming collaborative efforts information to the Government that affect MC&FP support.

C.4.8 TASK 8 - PROGRAM EVALUATION (OPTIONAL FOR OPTION PERIODS)

The contractor shall work with MC&FP to complete a formal program evaluation(s). The contractor shall complete a program evaluation at the start of the Base Period. The Base Period evaluation topic will be provided by MC&FP within 30 days of contract award.

The Government will have the option to have a program evaluation completed at the beginning of each option period. This will be based on needs and trends in the community served by MC&FP.

The contractor shall provide support for the program evaluation, which may include completing the evaluation data collection template, participating in data reviews, collecting programmatic data, and arranging beneficiary or stakeholder interviews. The contractor shall provide the Program Evaluation Report (Section F, Deliverable 21) providing all findings of the program evaluation.

C.5 PERFORMANCE REQUIREMENTS SUMMARY (PRS)

The Performance Requirements Summary (PRS) is provided in Section J, Attachment M.

SECTION C – STATEMENT OF WORK

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Request for Proposal 47QFCA23R0050

SECTION D – PACKAGING AND MARKING

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E.1 PLACE OF INSPECTION AND ACCEPTANCE

Inspection and acceptance of all work performance, reports, and other deliverables under this contract will be performed by the MC&FP TPOC and the FEDSIM COR.

E.2 SCOPE OF INSPECTION

All deliverables will be inspected for content, completeness, accuracy, and conformance to contract requirements by the FEDSIM COR and the MC&FP TPOC. Inspection may include validation of information through the use of automated tools, testing, or inspections of the deliverables, as specified in the contract. The scope and nature of this inspection will be sufficiently comprehensive to ensure the completeness, quality, and adequacy of all deliverables.

The Government requires a period NTE 15 workdays after receipt of deliverable items for inspection and acceptance or rejection.

E.3 BASIS OF ACCEPTANCE

The basis for acceptance shall be compliance with the requirements set forth in the contract and relevant terms and conditions of the contract. Deliverable items rejected shall be corrected in accordance with the applicable clauses.

Acceptance will occur when all discrepancies, errors, or other deficiencies identified in writing by the Government have been resolved, through documentation updates, program correction, or other mutually agreeable methods.

Reports, documents, and narrative-type deliverables will be accepted when all discrepancies, errors, or other deficiencies identified in writing by the Government have been corrected. If the deliverable is adequate, the Government may accept it or provide comments for incorporation.

All of the Government’s comments on deliverables shall either be incorporated in the succeeding version of the deliverable, or the contractor shall explain to the Government’s satisfaction why such comments should not be incorporated.

If the Government finds that a deliverable contains spelling errors, grammatical errors, or improper format, or otherwise does not conform to the quality assurance requirements stated within this contract, the document may be rejected without further review and returned to the contractor for correction and resubmission. If the contractor requires additional Government guidance to produce an acceptable version, the contractor shall arrange a meeting with the FEDSIM COR.

E.4 DELIVERABLES

The Government will provide written acceptance, comments, and/or change requests, if any, within 15 workdays (unless specified otherwise in Section F) from Government receipt of the deliverable. Upon receipt of the Government comments, the contractor shall have ten workdays to incorporate the Government’s comments and/or change requests and to resubmit the deliverable.

E.5 WRITTEN ACCEPTANCE/REJECTION BY THE GOVERNMENT

The FEDSIM CO or FEDSIM COR will provide written notification of acceptance or rejection (Section J, Attachment H) of all deliverables within 15 workdays (unless specified otherwise in Section F). All notifications of rejection will be accompanied with an explanation of the specific deficiencies causing the rejection.

Once accepted, deliverables shall be submitted to the FEDSIM COR via the Assisted Service Shared Information System (ASSIST) Post Award Collaboration (PAC) tool no later than five workdays after the FEDSIM CO’s or FEDSIM COR’s acceptance.

E.6 NON-CONFORMING PRODUCTS OR SERVICES

Non-conforming products or services will be rejected. Deficiencies shall be corrected, by the contractor, within ten workdays of the rejection notice. If the deficiencies cannot be corrected within ten workdays, the contractor shall immediately notify the FEDSIM COR of the reason for the delay and provide a proposed corrective action plan within ten workdays.

SECTION E - INSPECTION AND ACCEPTANCE

If the contractor does not provide products or services that conform to the requirements of this contract, the Government will withhold the fixed price until the non-conforming products or services are remediated.

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F.1 PERIOD OF PERFORMANCE

The period of performance for this contract is a one-year base period and four one-year option periods.

F.2 PLACE OF PERFORMANCE

The primary place of performance shall be the contractors’ facility in New York City, New York (NY).

F.3 DELIVERABLES

The contractor shall deliver the deliverables listed in the following table on the dates specified:

DELIVERABLE

C.4.1.3

F.4 DELIVERABLES MEDIA

The contractor shall deliver all electronic versions by electronic mail (email) and removable electronic media.

The following are the required electronic formats, whose versions must be compatible with the latest, commonly available version on the market.

F.5 PLACE(S) OF DELIVERY

Unclassified deliverables or correspondence shall be delivered to the FEDSIM COR at the following address:

GSA FAS AAS FEDSIM

ATTN: Syretta Dyson, COR (QF0B) 1800 F Street, NW Washington, D.C. 20405 Telephone: (301) 379-9709 Email: syretta.dyson@gsa.gov Copies of all deliverables shall also be delivered to the MC&FP TPOC. The MC&FP TPOC name, address, and contact information will be provided at award.

The contractor shall utilize the ASSIST PAC tool to deliver all FEDSIM CO or FEDSIM COR accepted deliverables identified in Section F.3.

F.6 NOTICE REGARDING LATE DELIVERY/PROBLEM NOTIFICATION REPORT (PNR)

SECTION F – DELIVERIES OR PERFORMANCE

The contractor shall notify the FEDSIM COR via a PNR (Section J, Attachment G) as soon as it becomes apparent to the contractor that a scheduled delivery will be late. The contractor shall include in the PNR the rationale for late delivery, the expected date for the delivery, and the project impact of the late delivery. The FEDSIM COR will review the new schedule and provide guidance to the contractor. Such notification in no way limits any Government contractual rights or remedies including, but not limited to, termination.

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G.1 CONTRACTING OFFICER’S REPRESENTATIVE (COR)

The FEDSIM CO appointed a FEDSIM COR in writing through a COR Appointment Letter (Section J, Attachment A). The FEDSIM COR will receive, for the Government, all work called for by the contract and will represent the FEDSIM CO in the technical phases of the work. The FEDSIM COR will provide no supervisory or instructional assistance to contractor personnel.

The FEDSIM COR is not authorized to change any of the terms and conditions, scope, schedule, and price of the contract. Changes in the scope of work will be made only by the FEDSIM CO by properly executed modifications to the contract.

G.1.1 CONTRACT ADMINISTRATION

Contracting Officer:

Joseph M. Flanigan

GSA FAS AAS FEDSIM (QF0B)

1800 F Street, NW Washington, D.C. 20405 Telephone: (703) 289-6715 Email: @gsa.gov Contracting Officer’s Representative:

Syretta Dyson

GSA FAS AAS FEDSIM (QF0B)

1800 F Street, NW Washington, D.C. 20405 Telephone: (301) 379-9709 Email: syretta.dyson@gsa.gov

Technical Point of Contact:

Provided at award.

G.2 INVOICE SUBMISSION

The contractor shall submit Requests for Payments in accordance with the format contained in General Services Acquisition Manual (GSAM) 552.232-25, PROMPT PAYMENT (NOV 2009), to be considered proper for payment. In addition, the following data elements shall be included on each invoice:

Contract Number: (from SF33, Block 2) Paying Number: (ACT/DAC NO.) (From SF33, Block 6) FEDSIM Project Number: 47QFCA23Z0032 Project Title: Sesame Street For Military Families The contractor shall submit invoices as follows:

The contractor shall utilize FEDSIM’s electronic Assisted Services Shared Information SysTem (ASSIST) to submit invoices. The contractor shall manually enter CLIN charges into Central Invoice Services (CIS) in the ASSIST Portal. Summary charges on invoices shall match the charges listed in CIS for all CLINs. The contractor shall submit invoices electronically by logging onto the following link (requires Internet Explorer to access the link):

https://portal.fas.gsa.gov Log in using your assigned Identification (ID) and password, navigate to the order against which you want to invoice by clicking on the Award Administration link located under the Acquisition dropdown at the top of the page, then click the Invoice Summary Page link, and then click the Create New Invoice button. By utilizing this method, no paper copy of the invoice shall be submitted to GSA FEDSIM or the GSA Finance Center. The contractor shall provide invoice backup data, as an attachment to the invoice, in accordance with the contract type, including detail such as labor categories, rates, and quantities of labor hours per labor category. The FEDSIM COR may require the contractor to submit a written “hardcopy” invoice with the client’s certification prior to invoice payment. A paper copy of the invoice is required for a credit.

The contractor is certifying, by submission of an invoice in the CIS, that the invoice is correct and proper for payment.

If there are any issues submitting an invoice, contact the Assisted Acquisition Services Business Systems (AASBS) Help Desk for support at 877-472-4877 (toll free) or by email at AASBS.helpdesk@gsa.gov.

G.3 INVOICE REQUIREMENTS.

The contractor shall submit simultaneous draft copies of the invoice to both the FEDIM COR and the MC&FP TPOC. The contractor shall provide receipts on an as-requested basis.

Each contract type shall be addressed separately in the invoice submission.

The final invoice is desired to be submitted within six months of project completion. Upon project completion, the contractor shall provide a final invoice status update monthly.

Regardless of contract type, the contractor shall report the following data:

a. Contract Number

b. Contractor Invoice Number.

c. Contractor Name.

d. POC Information.

e. Current period of performance.

f. Amount of invoice that was subcontracted.

The amount of invoice that was subcontracted to a small business shall be made available upon request.

G.3.1 FIRM-FIXED-PRICE (FFP) CLINs The contractor may invoice as stated in Section B for the FFP CLINs. The invoice shall include the period of performance covered by the invoice (all current charges shall be within the active period of performance) and the CLIN number and title. All prices shall be reported by CLIN element (as shown in Section B) and shall be provided for the current invoice and in total from project inception to date. The contractor shall provide the invoice data in spreadsheet form with the following detailed information. The listing shall include separate columns and totals for the current invoice period and the project to date.

a. FFP period of performance as stated in Section B - Supplies or Services and Prices/Cost.

b. Total Amount Paid (Lump Sum) by CLIN G.3.2 OTHER DIRECT COSTS (ODCs) The contractor may invoice the ODC CLIN when cost is incurred. The contractor shall provide the following detailed information for the invoice. Spreadsheet submissions, in MS Excel format, are required.

a. ODCs purchased.

b. Consent to Purchase (CTP) number or identifier.

c. Date accepted by the Government.

d. Contract CLIN.

e. Project-to-date totals by CLIN

f. Approved CTP cost.

G.3.3 TRAVEL

Contractor costs for travel will be reimbursed at the limits set in the following regulations (see FAR 31.205-46):

Federal Travel Regulation (FTR) - prescribed by the GSA, for travel in the continental United States (U.S.).

The contractor may invoice the travel CLIN when work on the CLIN is complete. Separate worksheets, in MS Excel format, shall be submitted for travel.

CLIN/Task Total Travel: This invoice information shall identify all cumulative travel costs billed by CLIN/Task. The current invoice period’s travel details shall include separate columns and totals and include the following:

a. Travel Authorization Request (TAR) identifier, approver name, and approval date.

b. Names of persons traveling.

c. Number of travel days.

d. Dates of travel.

e. Number of days per diem charged.

f. Per diem rate used.

g. Total per diem charged.

h. Transportation costs (rental car, air fare, etc.).

i. Total charges.

SECTION G – CONTRACT ADMINISTRATION DATA

j. Approved TAR cost and variance.

PAGE G-1

Request for Proposal 47QFCA23R0050

H.1 KEY PERSONNEL

The following are the minimum personnel who shall be designated as “Key.” The Government does not intend to dictate the composition of the ideal team to perform this contract.

a. Project Manager The Government desires that Key Personnel be assigned for the duration of the contract.

H.1.1 PROJECT MANAGER (PM)

The contractor shall identify a PM by name who shall provide management, direction, administration, quality assurance (as defined in Section C.4.1.6), and leadership of the execution of this contract. The PM support shall include assigning tasks to contractor personnel, supervising ongoing technical efforts, and managing overall contract performance. The PM is responsible for the quality and efficiency of the contract, including both technical issues and business processes. It is required that the PM has the authority to make decisions for the prime contractor’s organization in response to Government issues, concerns, and comments, as well as be proactive in alerting the Government to potential contractual, programmatic, and resource limitations issues.

It is required that the Project Manager has the following qualifications:

a. A minimum of four years of experience working on DoD projects supporting community quality of life programs for service members and their families.

H.1.2 KEY PERSONNEL SUBSTITUTION

The contractor shall not replace any personnel designated as Key Personnel without the written concurrence of the FEDSIM CO. Prior to utilizing other than the Key Personnel specified in its proposal in response to the RFP, the contractor shall notify the FEDSIM CO and FEDSIM COR. This notification shall be no later than ten calendar days in advance of any proposed substitution and shall include justification (including resume(s) and labor category of proposed substitution(s)) in sufficient detail to permit evaluation of the impact on contract performance.

Substitute Key Personnel qualifications shall be equal to, or greater than, those of the Key Personnel substituted. If the FEDSIM CO and the FEDSIM COR determine that a proposed substitute Key Personnel is unacceptable, or that the reduction of effort would be so substantial as to impair the successful performance of the work under the contractor, the contractor may be subject to default action as prescribed by FAR 52.249-8, Default.

H.2 INFORMATION ASSURANCE

The contractor may have access to sensitive (including privileged and confidential) data, information, and materials of the U.S. Government. These printed and electronic documents are for internal use only and remain the sole property of the U.S. Government. Some of these materials are protected by the Privacy Act of 1974 (AMENDED) and Title 38. Unauthorized disclosure of Privacy Act or Title 38 covered materials is a criminal offense.

H.3 ORGANIZATIONAL CONFLICT OF INTEREST AND NON-DISCLOSURE REQUIREMENTS

H.3.1 ORGANIZATIONAL CONFLICT OF INTEREST (OCI)

If a contractor has performed, is currently performing work, or anticipates performing work that creates or represents an actual or potential OCI, the contractor shall immediately disclose this actual or potential OCI to the FEDSIM CO in accordance with FAR Subpart 9.5. The nature of the OCI may involve the prime contractor, subcontractors of any tier, or teaming partners.

H.3.2 NON-DISCLOSURE REQUIREMENTS

If the contractor acts on behalf of, or provides advice with respect to any phase of an agency procurement, as defined in FAR 3.104-4, then the contractor shall execute and submit a Corporate Non-Disclosure Agreement (NDA) Form (Section J, Attachment E) and ensure that all its personnel (including subcontractors, teaming partners, and consultants) who will be personally and substantially involved in the performance of the contract:

a. Are instructed in the FAR 3.104 requirements for disclosure, protection, and marking of contractor bid or proposal information, or source selection information.

b. Are instructed in FAR Part 9 for third-party disclosures when acting in an advisory capacity.

All proposed replacement contractor personnel shall also be instructed in the requirements of FAR 3.104. Any information provided by contractors in the performance of this contract or obtained from the Government is only to be used in the performance of the contract. The contractor shall put in place appropriate procedures for the protection of such information and shall be liable to the Government for any misuse or unauthorized disclosure of such information by its personnel, as defined above.

H.4 SECTION 508 COMPLIANCE REQUIREMENTS

All Information and Communication Technology (ICT) products, platforms, and services (e.g., hardware, software, websites, and multimedia) procured, developed, maintained, delivered, and used as part of this TO, shall fully comply with Section 508 of the Rehabilitation Act of 1973, as amended (29 U.S.C. 794d) and Revised Section 508 Standards in 36 Code of Federal Regulations (CFR) § 1194.1 and Appendices A, C, and D.

The contractor shall identify all ICT products, platforms, and services to be used and the degree of compliance with the applicable standards. Additionally, the contractor shall clearly indicate where the information pertaining to Section 508 compliance can be found (e.g., Vendor’s or other exact web page location). The contractor shall ensure that the list is easily accessible by typical users beginning at time of award.

H.7 INTELLECTUAL PROPERTY RIGHTS

The existence of any patent, patent application, or other intellectual property right that encumbers any deliverable must be disclosed in writing on the cover letter that accompanies the delivery.

H.8 TRAVEL

H.8.1 TRAVEL REGULATIONS

Contractor costs for travel will be reimbursed at the limits set forth in the following regulations (see FAR 31.205-46):

a. FTR - prescribed by the GSA, for travel in the continental U.S.

H.9.2 TRAVEL AUTHORIZATION REQUESTS (TAR)

Before undertaking long-distance travel to any Government site or any other site in performance of this contract, the contractor shall have this long-distance travel approved by, and coordinated with, the FEDSIM COR. Notification shall include, at a minimum, the number of persons in the party, traveler name, destination, duration of stay, purpose, and estimated cost. Prior to any long-distance travel, the contractor shall prepare a TAR (Section J, Attachment L) for Government review and approval. Long-distance travel will be reimbursed for the cost of travel comparable with the FTR.

Requests for long-distance travel approval shall:

a. Be prepared in a legible manner.

b. Include a description of the travel proposed including a statement as to purpose.

c. Be summarized by traveler.

d. Identify the contract number.

e. Identify the CLIN associated with the travel.

f. Be submitted in advance of the travel with sufficient time to permit review and approval.

The contractor shall use only the minimum number of travelers and rental cars needed to accomplish the task(s). Long-distance travel shall be scheduled during normal duty hours whenever possible.

H.10 ODCs The Government may require the contractor to purchase ODCs including promotional items, shipping, consulting, facilities, and related supplies critical and related to the services being acquired under the contract. Such requirements will be identified at the time the solicitation is issued or may be identified during the course of a contract by the Government or the contractor. The prime contractor shall submit to the FEDSIM CO a CTP (Section J, Attachment I). The CTP shall:

a. Be prepared in a legible manner.

b. Include the purpose of the purchase.

c. Specify the items being purchased.

d. Show the estimated cost of the purchase.

e. Include a cost comparison.

f. Show the rationale behind the purchase.

The contractor shall not make any purchases without an approved CTP from the FEDSIM CO.

H.11 PRESS/NEWS RELEASE

The contractor…