Attachment M Performance Requirements Summary (PRS).docx
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- 47QFCA23R0050
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This document is a Performance Requirements Summary outlining the requirements for providing project management, website hosting, mobile application services, marketing and promotional services, outcome evaluation, expanded content delivery, and partnership implementation tasks in support of the Sesame Street for Military Families program. Key requirements include providing monthly status reports, weekly status meetings, trip reports, quality management plans, and promotional materials. Acceptable performance levels range from 92% to 100% for timely and accurate completion of the outlined tasks. The General Services Administration Federal Acquisition Service Assisted Acquisition Services Federal Systems Integration and Management Center is the contracting agency, and performance will be monitored through inspection of documentation in the Contractor Performance Assessment Reporting System with positive or negative assessments impacting the contractor's fixed fee.
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ATTACHMENT M
PERFORMANCE REQUIREMENTS SUMMARY
| Required Services Tasks |
| Performance Standards |
| Acceptable Quality Level |
| Methods of Surveillance |
| Result |
C.4.1 TASK 1 – PROVIDE PROJECT MANAGEMENT
SUBTASK 1 - Accounting for Service Contract Reporting (Section C.4.1.1)
| Report all contractor labor hours (including subcontract labor hours) required for performance of services provided under this contract shall be reported at www.sam.gov NLT 10/31 of each Calendar year. |
| 100% completed timely |
| 100% Inspection |
| Positive / Negative documentation in CPARS |
SUBTASK 2- Coordinate Annual Kick Off Meeting (Section C.4.1.2)
Conduct Annual Kick-off meeting in accordance with section C.4.1.2.
| 100% completed timely |
| 100% Inspection |
| Positive / Negative documentation in CPARS |
SUBTASK 3 – Prepare a Monthly Status Report (Section C.4.1.3)
| Report received by the 10th calendar day of the following month. |
| 92% of reports accurately depict current status |
| 100% Inspection |
| Positive / Negative documentation in CPARS |
SUBTASK 4 - Convene Weekly Status Meetings (Section C.4.1.4)
| Meeting minutes delivered 5 workdays after each meeting |
| 92% of reports accurately depict current status |
| 100% Inspection |
| Positive / Negative documentation in CPARS |
SUBTASK 5 - Prepare Trip Reports (Section C.4.1.5) Trip reports submitted within 10 workdays following completion of each trip Comment by Author: SAR 6/26
Why are we duplicating the PWS here? Shouldn't it be more of a summary
| 92% completed timely |
| 100% Inspection |
| Positive / Negative documentation in CPARS and Reduction of Fixed Fee |
SUBTASK 6: Provide Quality Management Plan (QMP) (Section C.4.1.6)
| Provide, update, and maintain a QMP IAW section C.4.1.6 |
| 100% Completed timely |
| 100% Inspection |
| Positive / Negative documentation in CPARS and Reduction of Fixed Fee |
SUBTASK 7: Transition Out (Section C.4.1.7)
| Compliance with contract terms and adherence to approved transition out plan. |
| 100% delivery on time and compliance with contract |
| 100% Inspection |
| Positive / Negative documentation in CPARS and Reduction of Fixed Fee |
C.4.2 TASK 2 – PROVIDE WEBSITE HOSTING
TASK 2 – Provide Website Hosting (Section C.4.2)
| Provide hosting and functionality for the SS4MF website IAW Section C.4.2 |
| 99.9% availability |
| 100% Inspection |
| Positive / Negative documentation in CPARS |
C.4.3 TASK 3 - PROVIDE MOBILE APPLICATION SERVICES
TASK 3 – Provide Mobile Application Services (Section C.4.3)
| Provide mobile application services support for mobile application systems availability |
| 99.9% availability |
| 100% Inspection |
| Positive / Negative documentation in CPARS |
C.4.4 TASK 4 – MARKETING AND PROMOTIONAL SERVICES
TASK 4 - Marketing& Promotional Services (Section C.4.4)
| Provide Monthly Final Campaign Plan metrics |
| 92% completed timely |
| 100% Inspection |
| Positive / Negative documentation in CPARS |
SUBTASK 1 – Promotional Items (Section C.4.4.1) Obtain Government approval of promotional items Comment by Author: SAR 6/26
Not sure how this metric of obtaining Gvt approval follows within 10 days of receiving Gvt approval ….
If we are trying to say that the promotional materials are delivered within 10 day - that might be a problem depending on the lead time for delivery
| 100% delivery on time and compliance with contract |
| 100% Inspection |
| Positive / Negative documentation in CPARS |
SUBTASK 2 - Printing (Section C.4.4.2) Obtain Government approval of printing items Comment by Author: SAR 6/26
Not sure how this metric of obtaining Gvt approval follows within 10 days of receiving Gvt approval ….
If we are trying to say that the printed materials are delivered within 10 day - that might be a problem depending on the lead time for delivery - especially since our contract says that MC&FP will be ordering any print material from the GPO. If we are talking about having the final order ready for submission by MC&FP to GPO maybe...
| 100% delivery on time and compliance with contract |
| 100% Inspection |
| Positive / Negative documentation in CPARS |
C.4.5 TASK 5 – OUTCOME EVALUATION / NEEDS ASSESSMENT PLAN
TASK 5 - Outcome Evaluation / Needs Assessment Plan & Assessment Report (C.4.5)
| Delivery of Draft/Final Plans |
| 95% completed timely |
| 100% Inspection |
| Positive / Negative documentation in CPARS |
C.4.6 TASK 6 – EXPANDED CONTENT / DELIVERY SYSTEMS FOR WEBSITE AND MOBILE APPS
TASK 6 -
Expanded Content/Delivery Systems for Website and Mobile Apps (Section C.4.6)
| Updates and content added |
| 95% completed timely |
| 100% Inspection |
| Positive / Negative documentation in CPARS |
C.4.7 TASK 7 – PARTNERSHIPS AND IMPLEMENTATIONS
TASK 7 - Partnerships & Implementations (Section C.4.7)
| Provide updates of all partnership work and at IAW Section C.4.7 |
| 95% completed timely |
| 100% Inspection |
| Positive / Negative documentation in CPARS |
| TASK 8 – Program Evaluation (OPTIONAL FOR OPTION PERIODS) (Section C.4.8) |
| Delivery of Draft/Final report |
| 95% completed timely |
| File reviews, periodic inspections, and random, observations, customer feedback |
| Positive / Negative documentation in CPARS |
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