RFP 25-005 EAMS - Exhibit 10 Compliance Matrix.xlsx

XLSX spreadsheet 116 KB Posted

Attached to
Enterprise Asset Management Software
Solicitation number
S-KS2410-00013228
Issued by
Marion County, Oregon

About this file

The document is a Compliance Matrix (Exhibit 10) for RFP 25-005 from the Salem Area Mass Transit District (SAMTD) for an Enterprise Asset Management Software (EAM) procurement. The matrix provides a structured template for vendors to respond to specific software requirements using a standardized legend that includes response categories such as "Supported Natively" (SUP), "Supported with 3rd Party Software" (3RD), "Potential Support through Customization" (CST), "Not Supported" (NS), and "Roadmap" (RDMP) for future development.

The compliance matrix is designed to allow respondents to indicate their solution's capabilities against specific enterprise asset management requirements by marking the most appropriate selection for each requirement. Vendors are instructed to complete the worksheet by entering an "X" in the appropriate column, exclude entries for shaded rows, and optionally provide brief explanatory notes. The document emphasizes that links to external websites or reference materials will not be reviewed, focusing instead on direct, concise responses within the matrix itself.

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Other files

File Type Posted
RFP 25-005 EAMS - Appendix C - Federal Terms and Conditions.pdf PDF
RFP 25-005 EAMS - Appendix F - Work Orders Report.xlsx XLSX spreadsheet
RFP 25-005 EAMS - Appendix H - Purchase Order Report.xlsx XLSX spreadsheet
Addendum 2_25-005 RFP EAMS.pdf PDF
Addendum 3_25-005 RFP EAMS.pdf PDF
RFP 25-005 EAMS - Appendix D - Current Asset List.xlsx XLSX spreadsheet
RFP 25-005 EAMS - Appendix J - Inventory Report.xlsx XLSX spreadsheet
RFP 25-005 EAMS - Appendix K - Vehicle Maintenance Report.xlsx XLSX spreadsheet
RFP 25-005 EAMS - Exhibit 9 - Price Proposal.xlsx XLSX spreadsheet
RFP 25-005 EAMS Exhibits 1-10 Proposer Forms~1.pdf PDF
RFP 25-005 EAMS - Appendix A - General Terms and Conditions.pdf PDF
RFP 25-005 EAMS - Appendix B - Master Software as a Service Contract.pdf PDF
RFP 25-005 EAMS - Appendix I - System Database Report.xlsx XLSX spreadsheet
Addendum 1_25-005 RFP EAMS.pdf PDF
RFP 25-005 EAMS - Appendix E - Work Order Example.pdf PDF
RFP 25-005 EAMS - Appendix G - Purchase Order Example.pdf PDF
RFP 25-005 EAMS - Appendix L - Vehicle Problems Report.xlsx XLSX spreadsheet
RFP 25-005 EAMS Intructions to Proposers_Final~1.pdf PDF
RFP 25-005 EAMS - Exhibit 9 - Price Proposal~1.xlsx XLSX spreadsheet
Brand Name Specificaion AppcCrcle.pdf PDF
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Instructions & Legend

Respondant Name: (Enter Below)
(Respondent)
Instructions:
Respondents are asked to complete the worksheet by entered an "X" to indicate their most appropriate selection for each requirement based on the legend provided below. Exclude entries for shaded rows.

Notes section may be used to provide brief explanations, however, links to external websites or reference material will not be reviewed.

LegendCodeDefinition
Supported NativelySUPThe demonstrable solution can satisfy the specified requirement with only minor configuration changes within the product.
Supported with 3rd Party Software3RDThe demonstrable solution can satisfy the specified requirement through a partnership between the vendor submitting the proposal and a 3rd party subcontractor.
Potential Support through CustomizationCSTThe specified requirement can be satisfied through the development of additional functionality.
Not SupportedNSThe specified requirement cannot be satisfied.
RoadmapRDMPRequirement is on Proposer roadmap for future development or release

EAMS

Exhibit 10 - Compliance Matrix
SALEM AREA MASS TRANSIT DISRICT (SAMTD) RFP 25-005 Enterprise Asset Management Software (EAM)
Enterprise Asset ManagementRequired or DesiredRating ResponseConfiguration / Customization Complexity (indicate with 'X')
Requirement #Requirement DescriptionPrioritySUP3RDCSTNSRDMPNotes/Explanation - Links Not To Be Reviewed - <500 CharactersHighMediumLowNoneFormatCounterReq#
1. Preventive Maintenance100
EAM-1a. Forecast preventative maintenance scheduling as well as review, modify and print the forecasted schedules.Required11
EAM-2b. Create, add, subtract and modify tasks associated to the preventive maintenance cycle as well as link and unlink maintenance tasks.Required12
EAM-3c. Create work orders and/or tasks for a group of assets or a type of assets. For example, agency may run a maintenance campaign to replace brake components on all buses of a certain make/model.Required13
EAM-4d. Provide for, at minimum, the management of spare parts, tools, and other materials (separately) including the forecast of materials.Required14
EAM-5e. Create preventive maintenance plans for a variety of schedules, such as by date, by mileage or by a specific calendar date. For example, some cycles are 28 days and will fall on a different calendar date each month.Required15
EAM-6f. Create preventive maintenance cycles for a piece of equipment and be able to add to, subtract from, delete, or combine cycles as needed.Required16
EAM-7g. Preventative Maintenance cycles shall have the ability to be hierarchical. For example, the 100,000 mile cycle could include all of the 50,000 mile tasks, and the 50,000 mile cycle could include all of the 12,000 mile tasks. The cycle for Cherriots will be based upon a 6,000 mile interval.Required17
EAM-8h. Flexibility to have preventive maintenance schedules based on previously completed preventative maintenance tasks performed, as well as a previous scheduled date.Required18
EAM-9i. Have a 'Master' tab for each vehicle that includes vehicle data and notes for major vehicle milestones.Required19
EAM-10j. Provide an intuitive, user friendly, interface that minimizes user clicks and navigation to complete tasks.Required110
2. General Work Order Requirements1010
EAM-11a. Create work orders for repair, inspections, and other purposes as the business needs require.Required111
EAM-12b. Allow multiple open work orders on the same asset, which may be in various phases of completion.Required112
EAM-13c. Create work orders with multiple tasks and add tasks to the same work order.Required113
EAM-14d. Allow work orders to be related to other work orders and grouped as needed.Required114
EAM-15e. Generate a work order as a result of a problem found during a preventative maintenance or inspection and link the preventive maintenance or inspection and the repair work orders.Desired115
EAM-16f. Create a set of standard templates for all work order types within the system. Agency must be able to modify these templates as new situations require.Desired116
EAM-17g. Track any type of event and manage follow up activities. For examples, accidents, emissions, and spills.Desired117
EAM-18h. Relate costs, allocate and reserve parts and material to work orders. For example, when work has been performed on an asset, the user should be able to view the work performed as well as the costs related to the work (including equipment, labor, and materials).Desired118
EAM-19i. Track various phases of a work order. For example, on completion of work the status may change to automatically invoke approval from a supervisor prior to the work order being deemed closed and therefore not allowing any further processing to the work order.Required119
EAM-20j. Allow documents attached to work orders be searchable. If the documentation is an image or contains images, that the tag be searchable.Required120
EAM-21k. List required parts (Bill of Material) needed to complete a work order.Desired121
EAM-22l. List on the work order, the most recent time the asset was worked on, when a new repair work order is created.Required122
EAM-23m. List current cumulative mileage and/or hours on work orders for any equipment that has mileage and/or hours readings at time of work order creation.Required123
EAM-24n. End users will be able to dynamically schedule work to employees by user parameters such as hours, dates, geographic location, equipment number, maintenance type, part availability, and others available within the system.Required124
EAM-25o. Split line item costs across multiple accounts on a work order.Required125
EAM-26p. Have a log file showing the history of work order status changesRequired126
EAM-27q. Each technician will be able to clearly document each step of work completed on each work order and include comments and notesRequired127
EAM-28r. Generate, modify, or complete work orders and other transactions in the field via handheld devices.Required128
3. Inspections1028
EAM-29a. Each inspection record must be signed or electronically coded by the employee making the test.Required129
EAM-30b. Create, monitor and report on vehicle and component condition. Measurement tolerances and other parameters would be entered in a standard job or a preventative maintenance task, and then qualified as pass or fail.Required130
EAM-31c. Perform event-based maintenance. Examples include detection of a fault during an inspection, accident, or other cause.Required131
EAM-32d. Vehicle inspection results are assigned a numeric rating as part of the asset condition monitoring. The rating must be user-configurable in order to remain compliant with either the FTA’s 5-point or 10-point TERM (Transit Economic Requirements Model) ratings schedule.Required132
EAM-33e. Approvals/rejections for vehicle inspections and other transactions to be locked down once made.Required133
EAM-34f. Perform condition monitoring for items such as oil samples and to import data from a third party system.Required134
4. Warranty1034
EAM-35a. Notify a group when equipment is due for warranty work. Agency requires this for warranties. However, we reserve the option to extend this requirement to any type of work.Required135
EAM-36b. Segregate costs associated with warranty management (labor, stock items, services, etc.) for a detailed understanding of warranty claims.Required136
EAM-37c. Track warranty status of any item.Required137
EAM-38d. Warranty program will record and track multiple warranties on a single asset, summarize, and create reports.Required138
EAM-39e. Capability to differentiate between warranty types.Required139
EAM-40f. Track and monitor warranty claims including creating data and reporting to notify the vendor.Required140
EAM-41g. Notify designated user(s) in advance that an item (part or component/sub-system) is nearing an expiration date (shelf-life) prior to creating a work order.Required141
EAM-42h. Notify designated user(s) in advance that an item (part or supply) is reaching the warranty expiration date.Required142
5. Asset/Equipment Management1042
EAM-43a. Track equipment and tool calibration records.Required143
EAM-44b. Inspection records will show the name of the service, location, date, equipment tested, results of tests, repairs, replacements, adjustments made, Cherriots inventory number, and condition.Required144
EAM-45c. Provide real time vehicle and equipment availability.Required145
EAM-46d. Track linear equipment work orders and expected life.Required146
EAM-47e. Track serialized component repair work orders and provide historic asset associations.Required147
EAM-48f. Assign a distinct reason code for equipment (and vehicle) failure which can be used for trend analysis and part consumption.Required148
EAM-49g. Monitor equipment and component failures and warranties, identifying the number of occurrences, causes of failures and associated costs.Required149
EAM-50h. Include the decay modeling from the TERM-Lite database, created by the FTA, and be able to perform the necessary calculations to depreciate assets over time. For example, if an asset has an expected life of 15 years, and is 5 years old; the asset should be expected to have 10 years of remaining use. The TERM Lite model can be found at: http://www.fta.dot.gov/13248_13251.htmlDesired150
EAM-51i. Calculate and identify high-risk assets or areas within the transit system based on the scoring of select parameters including, but not limited to: condition assessments, importance to the overall network, Transit Economic Requirements Model (TERM) score.Desired151
EAM-52j. Allow attachment of any format (.pdf, .docx, .jpg, etc.) of instructions, diagrams, drawings, parts lists, photos, or any outside source of documentation that can be linked to template types within the asset management system. The diagrams and drawings can be available via scanned documents, a hyperlink, or the ability to attach to a standard set of work instructions.Required152
EAM-53k. Calculate total cost of ownership for assets under management and provide reports.Required153
EAM-54l. Track all fluids used in the maintenance process and be able to associate them to individual assets/vehicles.Required154
EAM-55m. Track tire usage utilizing a unique tire number. The tracking will be able to report tire position, lifetime mileage per tire and usage history.Required155
6. Timekeeping and Labor Tracking1055
EAM-56a. Allow labor entry related to the work order by employee number and cost those transactions.Required156
EAM-57b. Utilize standard labor hours and rates for planning (setting up standard jobs, benchmarked hours).Required157
EAM-58c. Capture assigned and unassigned time, or direct or indirect labor, and track productivity.Required158
7. Parts Ordering1058
EAM-59a. Provide complete vendor listing including the ability to track minority business types.Desired159
EAM-60b. Generate purchase orders and a receiver simultaneouslyRequired160
EAM-61c. Receive ordered parts and hold the receiver open until the shipment is complete.Required161
EAM-62d. Enter different part due dates per line item and actually print on the PO and receiver. Currently, dates can be entered, but don’t print. Comments/notes do print.Required162
EAM-63e. Provide staff the ability to enter comments, notes, and vehicle info.Required163
EAM-64f. Configured to use every Unit Of Measurement and conversions tailor it to each vendor.Required164
EAM-65g. Make immediate price changes to a part number and have it retain in the system.Required165
EAM-66h. Run reports on past due PO’s.Required166
EAM-67i. Search/lookup a part number in any order and pull up information.Desired167
EAM-68j. Provide for old and new vendor part numbers after creation of an internal part number.Required168
EAM-69k. Create an assembly/kit part number that contains several parts. We would need to be able to return a part back to inventory that wasn’t needed.Required169
EAM-70l. PO’s must not have a “dash” and followed by more numbers. E.g. 24009, 24010 instead of 24-009 or 24-010.Desired170
EAM-71m. Efficient way to receive parts.Required171
EAM-72n. Ability to print part numbers on a self-adhesive label, with the bar code capabilities.Desired172
EAM-73p. Provide total fuel purchased and total fuel cost for any given time period.Required173
EAM-74q. When new tires are purchased, Solution will assign to each tire on the list, their in-common descriptors (tire size, tread depth, date received, etc.).Required174
8. Additional Reporting1074
EAM-75a. Forecast likely asset failure points.Desired175
EAM-76b. Perform ad-hoc queries and run ad-hoc reports on all data available within the enterprise asset management system. Work orders shall be searchable by keyword, part number and labor code.Required176
EAM-77c. Generate reports on user selected criteria from data available to the asset management system. For example, Preventative Maintenance Due report based on user selected criteria (60 day, or 7500 mile, by department, class, location, date, type, age, etc.).Required177
EAM-78f. Fuels and consumables integrated from Fuel Force must be deducted from inventory. Mileage updated from Fuel Force and will automatically update Life To Date (LTD) mileage and Preventative Mileage (PM) forecasting reports.Required178
EAM-79g. Place equipment, parts, vehicles, labor codes and employees readily in either an 'active' or 'inactive' category. Inactive listings will not be shown in regular maintenance query's.Required179
EAM-80i. Report fuel used and cost of that fuel for a list of vehicles for any time period.Required180
EAM-81j. Create a list of active vehicles and their Life To Date (LTD) mileage for any given date.Required181
EAM-82k. Migrate existing historical data from the current maintenance software to include vehicle history, parts inventory, labor and asset management.Required182
EAM-83l. Provide out-of-box reporting tools that satisfy the needs of various users such as executives and managers, business analysts, finance, claims, underwriting, marketing, etc.Required183
EAM-84m. Ability to generate aging reports.Desired184
EAM-85n. Configure built-in reports to SAMTD needs and specifications.Required185
EAM-86o. Reporting functionality integrates with the other system modules.Required186
9. System Security1086
EAM-89a. Capability to encrypt both "data in flight" and "data at rest."Required
EAM-90b. Capability to provide Single Sign-On (SSO). Describe how the user is authenticated and authorized, user role and permissions. Is multi factor authentication an option?Required
EAM-91c. Capability to track all changes, deletions, and additions, whether initiated by a user or by the system. The result must be a configurable, detailed transaction audit log that records at minimum the user, date, time, and the change that was made.Required
EAM-92d. Create and maintain an unlimited number of user levels/roles.Required
EAM-93e. Flexibility for administrators to title and enable user levels.Required
EAM-94f. Control areas where the user is able to view and the functions to which they have access.Desired
EAM-95g. Role administration to delegate the limited assignment of user roles/authority within defined parameters.Desired
EAM-96h. Access management controls are granular when necessary, but also provide for standard pre-configured roles.Desired
EAM-97i. Unauthorized users cannot obtain additional privileges within the application without Administrator permission.Required
EAM-98j. Protection against unauthorized access.Required
10. Integration and Support1086
EAM-99a. Flexibility to accommodate bidirectional synchronization between external data sources.Desired
EAM-100b. Capable of integrating with Fuel Force as a means to update mileage, fuel and fluid dispensing.Required187
EAM-101c. Capable of integrating with Tyler Munis for purposes of calculating fully burdened employee costs in order to accurately reflect individual repair costs.Required188
11. Options1088
EAM-102a. Utilize Telematics functionality to notify management teams of error codes and potential issues as flag by vehicles of on board monitoring systems where available.Desired
EAM-103b. Allow addition of remote workstations via tablets or other wireless device for mobile work stationsDesired
EAM-104c. Permit use of a bar code scanner that can be used for work orders and parts.Desired
EAM-105d. Allow access from smart phones such as iPhone and AndroidDesired
12. Database/Data Management
EAM-106a. Audit details must be able to be captured when data in the database is created, queried, changed, updated or deleted based upon configurable parameters. This audit capability must allow for compliance with ORC 1347.15. Describe how this capability will be implemented.Required
EAM-107b. Allow for bulk data load and extract capabilityDesired
EAM-108c. Provide for high-availability operation. The acceptable level of uptime performance for this software will be between 99.5% and 99.79% of the time each calendar month, measured on a 7 x 24 basis (7 days a week, 24 hours per day).Required
EAM-109d. Provide near real-time access to all data from any module. Describe how this capability is achieved.Required
13 Performance and Scalability
EAM-110a. Capability of ninety-five percent (95%) of all transactions shall process at no more than one (1) second; no single transaction shall take longer than five (5) seconds to process. Provide any available independent testing results (including number of CPUs, disk space, memory, transaction size, peak number of transactions, concurrent users, and volume of data)Required
EAM-111b. Provide failover and redundancy capabilities to prevent downtime.Required
14. Application Configuration
EAM-112a. Utilize a common user interface across all modulesRequired
EAM-113b. Trigger business processes as the result of a user-defined event. The business process could be logic that completes multiple steps such as creating work orders and recording warranty processesDesired
EAM-114c. Produce and distribute documents like work orders, inventory reports, etc.Required
EAM-115d. Support configuration to add new objects (or entities) and new fields (attributes) to new or existing objectsDesired
EAM-116e. Allow administrators to "turn off" via configuration unwanted data objects, attributes and functionality. How are the fields removed? Is it removed just on the screen or from the database as well?Desired
EAM-117f. Allow customizable user help functionsDesired
15 Application Customization
EAM-118a. Identify customizations from base product, and retain customizations during upgradesRequired

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Ref

aa.The proposed solution provides an on-line Help Function.a. The proposed solution provides an on-line Help Function.
bb.The proposed solution have detailed audit tracking, showing field changed and before/after value(s). Also show date/time & userid.b. The proposed solution have detailed audit tracking, showing field changed and before/after value(s). Also show date/time & userid.
cc.The proposed solution run on a standard Microsoft Windows desktop platform.c. The proposed solution run on a standard Microsoft Windows desktop platform.
dd.The proposed solution supports mobile devices including IOS, Android and/or Windows.d. The proposed solution supports mobile devices including IOS, Android and/or Windows.
ee.Please indicate if the solution utilizes a web based presentation layer.e. Please indicate if the solution utilizes a web based presentation layer.
ff.Please indicate if the solution utilizes a client/server based presentation layer.f. Please indicate if the solution utilizes a client/server based presentation layer.
gg.The database schema is provided and updated as changes are made to the application (over the life of the application).g. The database schema is provided and updated as changes are made to the application (over the life of the application).
hh.Third party applications or plugins are identified. Please indicate this information in the notes section.h. Third party applications or plugins are identified. Please indicate this information in the notes section.
ii.The solution has the ability to link associated documents to a record.i. The solution has the ability to link associated documents to a record.
jj.The solution has the ability to integrate with ESRI ArcGIS suite of software.j. The solution has the ability to integrate with ESRI ArcGIS suite of software.
kk.The proposed solution support data-transfer via flat files (e.g., ASCII, variable and/or fixed length, comma-delimited, etc.).k. The proposed solution support data-transfer via flat files (e.g., ASCII, variable and/or fixed length, comma-delimited, etc.).
ll.The proposed solution provides a Software Development Kit (SDK) that allows the technical staff to enhance and integrate the system.l. The proposed solution provides a Software Development Kit (SDK) that allows the technical staff to enhance and integrate the system.
mm.The proposed solution allow for the definition of default printers for each user.m. The proposed solution allow for the definition of default printers for each user.
nn.The proposed solution provide the ability to export to RTF, XML, PDF, HTML, XLS (and XLSX), DOC (and DOCX), etc.n. The proposed solution provide the ability to export to RTF, XML, PDF, HTML, XLS (and XLSX), DOC (and DOCX), etc.
oo.The proposed solution support standard Internet security including, but not limited to Secure Socket Layers (SSL). If SSL is not supported, please describe the supported Digital Certificates.o. The proposed solution support standard Internet security including, but not limited to Secure Socket Layers (SSL). If SSL is not supported, please describe the supported Digital Certificates.
pp.The proposed solution provide the ability to monitor executing jobsp. The proposed solution provide the ability to monitor executing jobs
qq.The proposed solution's on-line help should be updated with each new version release.q. The proposed solution's on-line help should be updated with each new version release.
rr.The proposed solution vendor's support site should contain a knowledge base where users can access system related reference material and documents.r. The proposed solution vendor's support site should contain a knowledge base where users can access system related reference material and documents.
ss.The proposed solution vendor's support site should contain complete and up-to-date manuals for all system modules and functionalities. The manuals should be available for all available versions of the software.s. The proposed solution vendor's support site should contain complete and up-to-date manuals for all system modules and functionalities. The manuals should be available for all available versions of the software.
tt.The proposed solution vendor's support site should contain a complete data dictionary for all system tables and data fields.t. The proposed solution vendor's support site should contain a complete data dictionary for all system tables and data fields.
uu.The proposed solution provide the ability to AutoFill based on a related field (i.e. auto completion of one field based on prior data entry).u. The proposed solution provide the ability to AutoFill based on a related field (i.e. auto completion of one field based on prior data entry).
vv.The proposed solution provide the capability to store, retrieve, display and print imaged documents. The solution must provide the capability to receive scanned documents from document scanners having industry-standard connection protocols (SCI, TCP/IP, etc.)v. The proposed solution provide the capability to store, retrieve, display and print imaged documents. The solution must provide the capability to receive scanned documents from document scanners having industry-standard connection protocols (SCI, TCP/IP, etc.)
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The proposed solution provides an on-line Help Function.a. The proposed solution provides an on-line Help Function.
The proposed solution have detailed audit tracking, showing field changed and before/after value(s). Also show date/time & userid.b. The proposed solution have detailed audit tracking, showing field changed and before/after value(s). Also show date/time & userid.
The proposed solution run on a standard Microsoft Windows desktop platform.c. The proposed solution run on a standard Microsoft Windows desktop platform.
The proposed solution supports mobile devices including IOS, Android and/or Windows.d. The proposed solution supports mobile devices including IOS, Android and/or Windows.
Please indicate if the solution utilizes a web based presentation layer.e. Please indicate if the solution utilizes a web based presentation layer.
Please indicate if the solution utilizes a client/server based presentation layer.f. Please indicate if the solution utilizes a client/server based presentation layer.
The database schema is provided and updated as changes are made to the application (over the life of the application).h. The database schema is provided and updated as changes are made to the application (over the life of the application).
Third party applications or plugins are identified. Please indicate this information in the notes section.i. Third party applications or plugins are identified. Please indicate this information in the notes section.
The solution has the ability to link associated documents to a record.j. The solution has the ability to link associated documents to a record.
The solution has the ability to integrate with ESRI ArcGIS suite of software.k. The solution has the ability to integrate with ESRI ArcGIS suite of software.
The proposed solution support data-transfer via flat files (e.g., ASCII, variable and/or fixed length, comma-delimited, etc.).l. The proposed solution support data-transfer via flat files (e.g., ASCII, variable and/or fixed length, comma-delimited, etc.).
The proposed solution provides a Software Development Kit (SDK) that allows the technical staff to enhance and integrate the system.m. The proposed solution provides a Software Development Kit (SDK) that allows the technical staff to enhance and integrate the system.
The proposed solution allow for the definition of default printers for each user.n. The proposed solution allow for the definition of default printers for each user.
The proposed solution provide the ability to export to RTF, XML, PDF, HTML, XLS (and XLSX), DOC (and DOCX), etc.o. The proposed solution provide the ability to export to RTF, XML, PDF, HTML, XLS (and XLSX), DOC (and DOCX), etc.
The proposed solution support standard Internet security including, but not limited to Secure Socket Layers (SSL). If SSL is not supported, please describe the supported Digital Certificates.p. The proposed solution support standard Internet security including, but not limited to Secure Socket Layers (SSL). If SSL is not supported, please describe the supported Digital Certificates.
The proposed solution provide the ability to monitor executing jobsq. The proposed solution provide the ability to monitor executing jobs
The proposed solution's on-line help should be updated with each new version release.r. The proposed solution's on-line help should be updated with each new version release.
The proposed solution vendor's support site should contain a knowledge base where users can access system related reference material and documents.s. The proposed solution vendor's support site should contain a knowledge base where users can access system related reference material and documents.
The proposed solution vendor's support site should contain complete and up-to-date manuals for all system modules and functionalities. The manuals should be available for all available versions of the software.t. The proposed solution vendor's support site should contain complete and up-to-date manuals for all system modules and functionalities. The manuals should be available for all available versions of the software.
The proposed solution vendor's support site should contain a complete data dictionary for all system tables and data fields.u. The proposed solution vendor's support site should contain a complete data dictionary for all system tables and data fields.
The proposed solution provide the ability to AutoFill based on a related field (i.e. auto completion of one field based on prior data entry).v. The proposed solution provide the ability to AutoFill based on a related field (i.e. auto completion of one field based on prior data entry).
The proposed solution provide the capability to store, retrieve, display and print imaged documents. The solution must provide the capability to receive scanned documents from document scanners having industry-standard connection protocols (SCI, TCP/IP, etc.)w. The proposed solution provide the capability to store, retrieve, display and print imaged documents. The solution must provide the capability to receive scanned documents from document scanners having industry-standard connection protocols (SCI, TCP/IP, etc.)

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