RFP #240757- Food Beverage Phase 4.pdf

REQUEST FOR PROPOSALS

MCNAMARA TERMINAL – DETROIT METRO AIRPORT (DTW)

PHASE 4 – FOOD & BEVERAGE CONCESSION OPPORTUNITIES

SOLICITATION NO. 240757

Issue Date: October 1, 2025

Pre-Proposal Conference: October 16, 2025 at 10:00 AM Eastern Time (check in begins at 9:30 AM) (not mandatory) Location: Detroit Metro Airport

Site Tour: October 16, 2025 – immediately following Pre-Proposal

RSVP REQUIRED BY: October 14, 2025 at 12:00 PM Online RSVP: https://forms.office.com/g/UifWtrfMv4

Email RSVP: purchasing.questions@wcaa.us by 12:00 PM on 10/14/25 NOTE: Wear comfortable shoes for walking in the terminal Note: Limited spacing is available for the Pre-Proposal Conference. ALL PARTIES THAT WISH TO ATTEND MUST RSVP. Each company/organization is allowed to RSVP for no more than four (4) attendees. The Airport Authority reserves the right to prioritize attendance for potential concessionaires and proposers. Approved RSVP’d attendees will receive an email with additional information including parking instructions two days before the Pre-Proposal Conference. The Site Tour will be limited to concessionaires and potential proposers.

Pre-Response Question Deadline: October 24, 2025 at 2:00 PM Eastern Time Email: purchasing.questions@wcaa.us (Reference RFP #240757 in all emails)

Proposal Deadline: January 15, 2026 at 2:00 PM Eastern Time The MITN system will cut you off at the exact deadline time

Electronic Proposal Submittal: www.bidnetdirect.com/mitn/wayne-county-airport-authority Registration and Submittal technical assistance: 1-800-835-4603 Free and paid subscription registration options available.

Proposals MUST be submitted electronically no later than the deadline date & time listed

Hard Copy Proposal Submittal: January 20, 2026 by 2:00 PM Eastern Time

Hard copy versions of Proposals & must be delivered no later than two (2) business days after Deadline Date.

Offices are open Monday – Friday from 8:00 AM – 4:30 PM EST, excluding weekends & holidays

Parking will not be validated Delivery Address:

Wayne County Airport Authority Berry Administration Building 11050 Rogell Dr., Building #602 – 2nd Floor, Procurement Dept Detroit, Michigan 48242

NOTE: Detroit, Michigan 48242 is the mailing address of Detroit Metropolitan Wayne County Airport. The Detroit Metropolitan Wayne County Airport is physically located within the boundaries of the City of Romulus, Michigan.

Procurement Contact: Darwin Hadley, Procurement Assistant Deputy Director Phone: (734) 247-7900, Fax: (734) 955-5648, purchasing.questions@wcaa.us https://forms.office.com/g/UifWtrfMv4 mailto:purchasing.questions@wcaa.us mailto:purchasing.questions@wcaa.us http://www.bidnetdirect.com/mitn/wayne-county-airport-authority

Wayne County Airport Authority / DTW Page 2 of 61 RFP #240757- Phase 4 Food & Beverage

Rev. 9.19.25

DESCRIPTION: Proposals are being solicited for two (2) food and beverage concession packages for the McNamara Terminal at Detroit Metro Airport (DTW). Package 1 is for a contract term of 10 years and Package 2 is for a term of 15 years.

It is the Proposer’s responsibility to obtain and view all solicitation documents and addenda issued by the Wayne County Airport Authority for this RFP.

This RFP, all attachments and addenda are available via the Michigan Intergovernmental Trade Network (MITN) website at https://www.bidnetdirect.com/mitn/wayne-county-airport-authority, which is also where all Proposals must be uploaded and submitted through. Free and paid subscription registration options available. The documents may also be accessed via the Wayne County Airport Authority website at:

http://apps.metroairport.com/dtw_procurements_app/solicitations.aspx?mode=open, and then clicking on the desired solicitation name.

RSVP Instructions for Site Tour & Pre-Proposal Meeting:

RSVP IS REQUIRED:

Online RSVP: https://forms.office.com/g/UifWtrfMv4

• Attendees will need to email the completed Attachment P – Temp Gate Pass

Form to purchasing.questions@wcaa.us by the due date

Email RSVP: Email purchasing.questions@wcaa.us and include the name(s) of all attendees. Include the completed Attachment P – Temporary Gate Pass Form for each attendee if you do not have an active DTW badge.

Note: Limited spacing is available for the Pre-Proposal Conference. ALL PARTIES THAT WISH TO ATTEND MUST RSVP. Each company/organization is allowed to RSVP for no more than four (4) attendees. The Airport Authority reserves the right to prioritize attendance for potential concessionaires and proposers. Approved RSVP’d attendees will receive an email with additional information including parking instructions two days before the Pre-Proposal Conference. The Site Tour will be limited to concessionaires and potential proposers.

DTW Badged Attendees: Attachment P – Temporary Gate Pass Form is not required for DTW badged employees.

Non-Badged attendees without an approved Temporary Gate Pass will not be allowed to participate in the site tour.

RSVP by October 14, 2025 by 12:00 PM Eastern Time Attendees must bring valid government ID. Site Tour attendees will be required to go through

TSA screening and all TSA screening rules will apply.

If you are flying out of the McNamara Terminal the same day as the Site Tour, you do not need to complete Attachment P – Temporary Gate Pass Form.

It is recommended that attendees wear comfortable shoes for the site tour.

https://www.bidnetdirect.com/mitn/wayne-county-airport-authority http://apps.metroairport.com/dtw_procurements_app/solicitations.aspx?mode=open

Wayne County Airport Authority / DTW Page 3 of 61

TABLE OF CONTENTS

SECTION 1 – DEFINITIONS

SECTION 2 – GENERAL INSTRUCTIONS

SECTION 3 – GENERAL DTW INFO

SECTION 4 – SCOPE OF CONCESSION OPPORTUNITY

SECTION 5 – GENERAL DESIGN & LAYOUT CRITERIA

SECTION 6 – OPERATIONS

SECTION 7 – CONCESSION FEES & OTHER CHARGES

SECTION 8 – ACDBE, NON-ACDBE & PREVAILING WAGE INFORMATION

SECTION 9 – EVALUATION PROCESS & SUBMITTAL REQUIREMENTS

SECTION 10 – KEY CONTRACT TERMS & CONDITIONS

SECTION 11 – INSURANCE REQUIREMENTS

SECTION 12 – REPORTING REQUIREMENTS

SECTION 13 – ATTACHMENTS INCLUDED AS SEPARATE DOCUMENTS

SECTION 14 – FORMS

PROPOSAL FORM

BUSINESS INFORMATION QUESTIONNAIRE

FINANCIAL STATEMENT WAIVER REQUEST

Wayne County Airport Authority / DTW Page 4 of 61

SECTION 1 – DEFINITIONS

To the extent included in this solicitation document the following are defined as:

1) ACDBE: Abbreviation for Airport Concession Disadvantaged Business Enterprise.

2) AIRPORT CONCESSION DISADVANTAGED BUSINESS ENTERPRISE (ACDBE): A concession certified by the Michigan Unified Certification Program (MUCP) as a for-profit small business:

a. That is at least 51 percent owned by one or more individuals who are both socially and economically disadvantaged or, in the case of a corporation, in which 51 percent of the stock is owned by one or more such individuals; and

b. Whose management and daily business operations are controlled by one or more of the socially and economically disadvantaged individuals who own it.

3) AIRPORT: Comprised of the existing terminal buildings (McNamara Terminal and the Evans Terminal) and all associated concourses. Also referred to as Detroit Metropolitan Wayne County Airport or DTW.

4) AIRPORT AUTHORITY: The Wayne County Airport Authority (WCAA).

5) BOARD: The governing body of the Airport Authority.

6) BUSINESS: An individual, firm, vendor, association, corporation, limited liability company, partnership, joint venture, sole proprietorship, or other legal entity.

7) BRAND OR BRANDED: A unique concept, product, service, or a combination of these, in order to create an image that identifies a product and differentiates it from its competitors. Brands may be recognized internationally, nationally, regionally or locally, unless prescribed in the Scope of Concession Opportunities Concept Descriptions under Section 4. Definitions for each category follow:

a. INTERNATIONALLY BRANDED: Food or beverage brands with access to and recognized in more than one country outside of the United States and Canada. The brand would also be widely recognized in the United States.

b. LOCALLY BRANDED: Food or beverage brands with a street side presence that are reflective of the Detroit metropolitan area and/or the surrounding southeastern Michigan area that offer high quality products and exemplary levels of customer service that are commensurate with the Airport Authority’s Concession Program.

c. NATIONALLY BRANDED: Food or beverage sold or recognized geographically across the United States by a majority of the traveling public. The national brand represents a prominent or established product. Customers have an expectation that the brand produces consistent product quality and customer service, and similar pricing among its locations.

d. REGIONALLY BRANDED: Food or beverage brands with a street side presence that are reflective of the contiguous states to Michigan (also referred to as the Midwestern United States) that offer high quality products and exemplary levels of customer service that are commensurate with the Airport Authority’s Concession Program.

8) CHIEF EXECUTIVE OFFICER (CEO): The Airport Authority’s Chief Executive Officer also referred to as CEO or his/her designated representative or representatives.

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9) COMMERCIALLY USEFUL FUNCTION (CUF): An ACDBE performs a commercially useful function when it is responsible for execution of the work of the contract and carries out its responsibilities by actually performing, managing and supervising the work involved. To perform a Commercially Useful Function, the ACDBE must also be responsible, with respect to materials and supplies used on the contract, for negotiating price, determining quality and quantity, ordering the material and installing (where applicable) and paying for the material itself.

10) CONCEPT: Means the franchise, brand, character, theme or image of the concession. For the purposes of this RFP, the definitions of the concepts are as follows:

a. Coffee: A type of restaurant that offers coffee, tea and other non-alcoholic beverages and light snack options.

b. Bar Lounge: An area designated to include (1) bar lounge serving alcoholic /non-alcoholic beverages and food (2) space designated for the smoking of cigar tobacco only (in accordance with applicable regulatory requirements), purchased on premises or elsewhere, and the sale of cigars and accessories.

c. Quick Service Restaurant (QSR): Restaurants known for fast, efficient, take-out-ready foods at affordable prices. They do not offer table service. QSRs are usually synonymous with fast food concepts.

11) CONCESSION AGREEMENT: The Form of Agreement (FOA) that the Successful Proposer(s) will be required to sign and included with this RFP as Attachment Q.

12) CONTRACTOR: The successfully awarded Proposer of a solicitation, who is legally bound to the contract.

13) CURRENCY: All monetary references in this document are in U.S. Dollars.

14) DATE OF BENEFICIAL OCCUPANCY (DBO):

Package 1:

The date the Concession opens for business to the public, as verified by the Airport Authority, or the date that is agreed to by both parties during the Construction/Alteration Permit (C/A Permit) process, whichever is applicable. The term of the Agreement shall run 10 years from the Date of Beneficial Occupancy of the last Concession to open under the Agreement or within 24 months of the effective date, whichever is earlier.

Package 2:

The date the Concession opens for business to the public, as verified by the Airport Authority, or the date that is agreed to by both parties during the Construction/Alteration Permit (C/A Permit) process, whichever is applicable. The term of the Agreement shall run 15 years from the Date of Beneficial Occupancy of the last Concession to open under the Agreement or within 24 months of the effective date, whichever is earlier.

15) DETROIT METROPOLITAN WAYNE COUNTY AIRPORT: Detroit Metro Airport.

16) DTW: Detroit Metro Airport or Detroit Metropolitan Wayne County Airport.

17) EFFECTIVE DATE: The date the Concession Agreement is approved by the Board of the Airport Authority.

Wayne County Airport Authority / DTW Page 6 of 61

18) FORM OF AGREEMENT (FOA): The sample contract document (Concession Agreement) for this solicitation.

19) FREEDOM OF INFORMATION ACT (FOIA): Regulates and sets requirements for the disclosure of public records and defines when, how, and what information may be obtained from the Airport Authority by an interested party.

20) GROSS SALES: Means all amounts, charges and revenues derived by Concessionaire from any of its operations, at the Airport and otherwise, from, through and for services performed or goods sold on Concession Premises and otherwise, whether for cash or credit, regardless of when or whether or not collected. Gross Sales includes monies or the value of discounts received by Concessionaire from vendors or suppliers in exchange for any Airport Authority approved promotions, sponsorships or displays that are directly attributed to the benefits provided by the Concession Premises. Gross Sales does not include:

a. Concessionaire employee meals provided during a work shift as part of their compensation package as verified by Concessionaire

b. franchise taxes or taxes levied on activities, facilities, equipment, or on:

i. Concessionaire's real or personal property, nor federal, state, or municipal

ii. taxes now or hereafter levied or imposed if separately stated and collected from customers and remitted directly to the taxing authority by Concessionaire

c. Gross Sales also does not include any sales or revenue generated through the Airport

Authority's sponsored Michigan Lottery program.

21) HOLIDAYS OBSERVED: The legal holidays observed by the Airport Authority are: New Year’s Day, Martin Luther King Jr. Birthday, Friday before Easter, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve, Christmas Day, New Year’s Eve.

22) JOINT VENTURE: A partnership or other legal cooperative agreement between two or more persons or entities.

23) LEASE OUTLINE DIAGRAMS / LINES OF DEMARCATION (LOD): Diagrams outlining the size, shape and area of individual concession spaces. LOD’s are included in Attachment F of this RFP.

24) METRO AIRPORT: Detroit Metropolitan Wayne County Airport.

25) MID-TERM REFURBISHMENT:

Package 1:

The complete or partial renovation and redecoration of all or a portion of the concession premises that may or may not result in a re-concept, to maintain a fresh, current (in keeping with the theme of the concept) and like-new condition for the life of the contract which is beyond mere maintenance.

Refurbishments must be undertaken beginning the fourth (4th) year from the Date of Beneficial Occupancy (DBO) and must be completed prior to the end of the fifth (5th) year unless approved in writing by a representative of the Airport Authority.

Package 2:

The complete or partial renovation and redecoration of all or a portion of the concession premises that may or may not result in a re-concept, to maintain a fresh, current (in keeping with the theme of the concept) and like-new condition for the life of the contract which is beyond mere maintenance.

Refurbishments must be undertaken beginning in the sixth (6th) year from the Date of Beneficial Occupancy (DBO) and must be completed prior to the end of the seventh (7th) year unless approved in writing by a representative of the Airport Authority.

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26) NONRESPONSIBLE PROPOSAL: A Proposal submitted in reply to an RFP issued by the Airport Authority, where the Proposer does not meet all required minimum qualifications or ACDBE goal requirements, if required, or is not in compliance with the Airport Authority’s requirements concerning ethics, debarment and/or arrearage.

27) NONRESPONSIVE PROPOSAL: A Proposal submitted in reply to an RFP issued by the Airport Authority, which does not conform to all material requirements of the RFP.

28) NOTICE OF AWARD: Written notification from the Airport Authority to the successful Proposer(s) that they have been awarded the contract.

29) NOTICE TO PROCEED: Written authorization from the Airport Authority to the successful Proposer(s) to proceed with the work defined in the contract.

30) PARTNERSHIP: An agreement under which two or more persons agree to carry on a business, sharing in the profit or losses, but each liable for losses to the extent of his or her personal assets.

31) PREVAILING WAGE: Local minimum wage and fringe benefit rates established by the U.S.

Department of Labor to be paid to onsite laborers and mechanics on construction projects.

32) PROCUREMENT AND CONTRACTING ORDINANCE (PURCHASING ORDINANCE): The common name of the Wayne County Airport Authority Procurement and Contracting Ordinance, which is the policy governing procurement and contracting at the Wayne County Airport Authority.

33) PROPOSAL GUARANTEE: Means security provided by a Proposer to the Airport Authority with a Proposal to guarantee that the Proposer will enter into a contract with the Airport Authority within the time specified in the RFP, based upon the substantive terms and conditions contained in the form of contract included in the RFP.

34) PROPOSER: A Business which submits a proposal in reply to this RFP as a Prime Contractor.

35) RECIPROCITY: An expedited application process available to firms headquartered within the Air Trade Area that are already certified as a small business with the Small Business Administration or maintains small business certification with any Public Agency located in the Air Trade Area (at the discretion of the Procurement Administrator).

36) RESPONSIBLE PROPOSER: A Proposer who is qualified in all respects to fully perform the required services or to provide the required goods, and who possesses the integrity, experience and reliability necessary for good faith performance. A responsible Proposer meets the minimum qualification requirements and conforms to the Airport Authority’s requirements concerning ethics, debarment, arrearage, and where applicable, ACDBE participation goal.

37) RESPONSIVE PROPOSAL: A Proposal timely submitted by a Proposer in reply to, and in conformity with all material requirements of a Request for Proposals issued by the Airport Authority.

38) SUCCESSFUL PROPOSER OR CONCESSIONAIRE: A Proposer that is awarded a Concession Agreement.

39) TENANT DESIGN CRITERIA MANUAL (TDCM) FOR MCNAMARA TERMINAL: The manual that provides tenants of the McNamara Terminal with detailed guidelines for designing and constructing their facilities (i.e. signage, lighting, floor treatments, fixture requirements, etc.), also referred to as the TDCM and can be accessed via:

https://cdn.metroairport.com/uploads/business_documents/tenants_permits_guides/mac_tdcm_1 20224.pdf

Wayne County Airport Authority / DTW Page 8 of 61

40) WCAA: The Wayne County Airport Authority

41) WILLOW RUN (YIP): Willow Run Airport

Wayne County Airport Authority / DTW Page 9 of 61

SECTION 2 – GENERAL INSTRUCTIONS

1) SOLICITATION INFORMATION AND QUESTIONS: Proposers are advised to review this document in its entirety and to rely only upon the contents of this RFP and accompanying documents and any written clarifications or addenda issued by the Airport Authority. THE AIRPORT AUTHORITY IS NOT RESPONSIBLE FOR ANY ORAL INSTRUCTIONS. If a Proposer finds a discrepancy, error, or omission in the RFP document, the Proposer is requested to promptly notify the Procurement Contact noted on the Cover Page of this RFP, so that written clarification may be sent to all prospective Proposers. All questions must be submitted in writing by the pre-proposal question deadline. No contact with other Airport Authority employees, officers or Board members regarding this document is permitted throughout the solicitation process.

2) PRE-PROPOSAL CONFERENCE: A Pre-Proposal Conference concerning this solicitation may be held. If so, the date, time and location are indicated on the Cover Page of this RFP. Airport Authority staff will be available at this meeting to answer questions about this solicitation. Attendance at the meeting is strongly encouraged for the entities that will be submitting a Proposal that will be signatory on a contract with the Airport Authority for the work contained in this RFP, as well as subcontractors participating on the Proposer’s teams. Those attending the Pre-Proposal Conference are encouraged to bring copies of the solicitation documents to the meeting.

Date: October 16, 2025

Location: Detroit Metro Airport

Registration: 9:30 AM – 10:00 AM Eastern Time

Pre-Proposal Meeting: 10:00 AM Eastern Time

Site Tour: Immediately following the Pre-Proposal Conference

Note: Limited spacing is available for the Pre-Proposal Conference. ALL PARTIES THAT WISH TO ATTEND MUST RSVP. Each company/organization is allowed to RSVP for no more than four (4) attendees. The Airport Authority reserves the right to prioritize attendance for potential concessionaires and proposers. Approved RSVP’d attendees will receive an email with additional information including parking instructions two days before the Pre-Proposal Conference. The Site Tour will be limited to concessionaires and potential proposers.

3) SITE TOUR: A site tour concerning this RFP will be held immediately following the Pre-Proposal Conference. Attendees must RSVP by Tuesday, October 14, 2025. See the Cover Page and Page 2 of this RFP for RSVP instructions.

Attendees planning to attend the site tour that are not badged for DTW must complete and return Attachment P – Temporary Gate Pass Form for Site Tour by the due date listed on the cover page. Non-Badged attendees without an approved form will not be allowed on the site tour.

4) RFP MODIFICATIONS / ADDENDA: Clarifications or modifications may be made to this solicitation at the discretion of the Airport Authority. Any and all Addenda issued by the Airport Authority will be posted as noted on the Cover Page of this document. It is the responsibility of the Proposer to obtain from MITN any issued Addenda and to acknowledge the Addenda on the Proposal Form. If any changes are made to this solicitation document by any party other than the Airport Authority, the original document in the Airport Authority’s files takes precedence.

Wayne County Airport Authority / DTW Page 10 of 61

5) PROPOSAL DEADLINE / LATE SUBMISSIONS: The MITN system does not accept late responses and will cut you off at the exact deadline date and time, so allow yourself plenty of time when uploading and submitting your Proposal. The Proposal is due not later than the date and time listed on the Cover Page of this solicitation. The deadline date may in some instances change during the solicitation issuance period. If any deadline date for submission changes, such change will be issued in a published Addendum to this solicitation prior to the deadline date indicated on the Cover Page of this solicitation.

6) HARD COPY SUBMITTALS: Two (2) hard copies of each package being proposed must be delivered to the Procurement Department no later than two days after the Proposal due date. See Section 9, item 5) of this RFP for details relating to hard copies.

7) ELECTRONIC PROPOSAL SUBMISSION: Failure to submit a timely Proposal including: 1) a signature binding the offer; 2) all required Forms, and 3) Proposal Guarantee, if required, may result in your Proposal being deemed nonresponsive.

The Proposer is also to submit the following required information:

a. Electronic copy of the complete Response must be uploaded and submitted via the MITN website via https://www.bidnetdirect.com/mitn/wayne-county-airport-authority.

b. The MITN / BidNet system accepts files up to 500 megabytes per file. Multiple files may be uploaded.

c. The electronic file(s) submitted will be considered the original Proposal and any samples/material boards.

d. Submission of the Proposal Guarantee as outlined in the Evaluation Criteria and Submittal

Requirements.

e. Submission of a Proposal establishes a conclusive presumption that the Proposer is thoroughly familiar with the Request for Proposals (RFP), and that the Proposer understands and agrees to abide by each and all of the stipulations and requirements contained therein.

f. All documentation submitted with the Proposal will become the property of the Airport Authority.

g. All costs incurred in the preparation and presentation of the Proposal is the Proposer’s sole responsibility; no pre-Proposal costs will be reimbursed to any Proposer.

h. Proposals must be held firm for a minimum of 180 days from the Proposal Deadline date of the RFP.

i. The Airport Authority has the right to request material board samples from Responsive and

Responsible Proposer. The requested samples must be provided within ten (10) business days of the request by the Airport Authority, or the Proposal will be considered nonresponsive.

8) ELECTRONIC PROPOSAL SIGNATURES: Proposals must be signed by an authorized official of the Proposer. Each signature represents binding commitment upon the Proposer to provide the goods and/or services offered to the Airport Authority if the Proposer is determined to be the most Responsive and Responsible Proposer. Properly authenticated electronic signatures are acceptable and shall be treated the same as if the signee had put pen to paper.

9) NO RFP RESPONSE (“No-Bid” Proposal): Proposers who receive this RFP but do not submit a Proposal are asked to submit a notice stating the reason(s) for not responding.

10) WITHDRAWING YOUR SUBMITTED PROPOSAL ON MITN / BIDNET: Proposals may be withdrawn or revised via the MITN website up to the deadline date and time. Proposals may not be withdrawn after the deadline for submission.

https://www.bidnetdirect.com/mitn/wayne-county-airport-authority

Wayne County Airport Authority / DTW Page 11 of 61

11) REJECTION OF PROPOSALS: Proposals will be rejected for the following reasons:

a. Proposer’s failure to submit all required information of RFP.

b. Proposer is in arrears or in default to the Airport Authority on any contract, debt, or other obligation.

c. Proposer is debarred by the Airport Authority or federal government (for federally funded contracts) from consideration for a contract award.

d. Proposer has committed a violation of the Airport Authority’s Ethics Ordinance which resulted in a termination of a contract or other material sanction within the two (2) years immediately preceding the date of issuance of this document.

e. Proposer has a contract or other relationship with a client that is determined by the Airport Authority to be a legal or business conflict that is unwaivable or that the Airport Authority, at its sole discretion, is unwilling to waive.

f. In the event a Proposer, including its subsidiaries, affiliated companies and franchises, submits more than one (1) Proposal, the Airport Authority, at its sole option, will have the right to determine which Proposal will be considered, or reject all such multiple Proposals.

12) CANCELLATION OF RFP The Airport Authority reserves the right to cancel this solicitation, in whole or in part, as well as reject any or all Proposals, or to accept or reject any Proposal in part, and to waive any minor informality or irregularity in Proposals received if it is determined by the Chief Executive Officer (CEO) or his designee that the best interest of the Airport Authority will be served by so doing. If the solicitation is cancelled or all Proposals are rejected by the Airport Authority, a notice will be posted on MITN.

13) PROCUREMENT POLICY: Procurement for the Airport Authority will be handled in a manner providing fair opportunity to all businesses. This will be accomplished without abrogation or sacrifice of quality and as determined to be in the best interest of the Airport Authority. The Chief Executive Officer has the vested authority to execute a contract, subject to Board approval where required.

14) CONTRACT AWARD & CONTRACT EXECUTION: The Airport Authority anticipates awarding one contract for each Food & Beverage Concession Package, for a total of up to two (2) contracts.

Contracts will be awarded to the highest ranked responsive and responsible Proposer for each Food & Beverage Package. The contract award recommendations must be approved by the Airport Authority Board.

The Proposers to whom the award is being recommended will be notified and provided the Airport Authority’s contract for execution at the earliest possible date. If for any reason, the awarded Proposers do not execute a contract within the time specified by the Airport Authority, then the Airport Authority may recommend award to the next most Responsive and Responsible Proposer. A final Notice of Award, and if required, a Notice to Proceed, will be issued after completion of the fully executed contracts.

If a Proposer requires an agreement beyond any agreement (e.g., Form of Agreement) required by the Airport Authority, or required as a part of this solicitation by the Airport Authority, the Airport Authority reserves the right to reject execution of any additional agreements required by the Proposer.

In instances where the Airport Authority rejects execution of additional agreements that are required by the Proposer, the Airport Authority reserves the right to deem the Proposal as Nonresponsive, and to recommend award to the next most Responsive and Responsible Proposer.

15) FREEDOM OF INFORMATION ACT (“FOIA”) REQUIREMENTS: Bids are subject to public disclosure after the Bid Deadline in accordance with state law. For additional information, contact the Airport Authority’s FOIA Coordinator at FOIA@wcaa.us.

mailto:FOIA@wcaa.us

Wayne County Airport Authority / DTW Page 12 of 61

16) PROTESTS: A protest must be filed in writing and within the timeframes outlined in Section 9 of the Airport Authority Procurement and Contracting Ordinance. A copy of the Procurement Ordinance is available from Procurement Department at the Airport Authority, and accessed at https://www.metroairport.com/business/about-wcaa/important-documents.

17) SECURITY BADGES:Security badges are required. Information regarding the requirements, process and fees for obtaining a badge is available via https://www.metroairport.com/business/dtw-airport-id-badges.

18) AIRPORT AUTHORITY ETHICS ORDINANCE: To report an ethics violation or for more information, go to www.wcaa.ethicspoint.com or call 1-888-447-8643. To view or download the WCAA Ethics Ordinance, access the following link:

https://secure.ethicspoint.com/domain/media/en/gui/35303/ethics.pdf.

19) PROOF OF INSURANCE REQUIREMENTS: The successful Proposer must submit proof that they meet all Airport Authority insurance requirements prior to receiving an executed contract.

20) TITLE VI: The Wayne County Airport Authority, in accordance with the provisions of Title VI of the Civil Rights Act of 1964 (42 U.S.C. §§ 2000d to 2000d-4) and the Regulations, hereby notifies all bidders that it will affirmatively ensure that any contract entered into pursuant to this advertisement, all businesses will be afforded full and fair opportunity to submit bids in response to this invitation and will not be discriminated against on the grounds of race, color, or national origin in consideration for an award.

https://www.metroairport.com/business/about-wcaa/important-documents https://www.metroairport.com/business/dtw-airport-id-badges https://www.metroairport.com/business/dtw-airport-id-badges http://www.wcaa.ethicspoint.com/ https://secure.ethicspoint.com/domain/media/en/gui/35303/ethics.pdf

Wayne County Airport Authority / DTW Page 13 of 61

SECTION 3 – GENERAL DTW INFO

Wayne County Airport Authority

The Airport Authority was created for the management and operation of Detroit Metropolitan Wayne County Airport and Willow Run Airport including the power to plan, promote, extend, maintain, acquire, purchase, construct, improve, repair, enlarge, and operate both Airports. The Airport Authority is managed by an independent, seven-member Board of Directors. Four members are appointed by the Wayne County Executive; two members are appointed by the Governor; and one member is appointed by the Wayne County Commission.

Detroit Metro Airport

The Airport Authority (the Airport) has sole and exclusive operational jurisdiction of the Detroit Metropolitan Wayne County Airport (DTW). DTW serves as the principal commercial service airport for the Detroit metropolitan region, much of Michigan and parts of northern Indiana and Ohio. The Airport is located on approximately 6,224 acres in the City of Romulus, Michigan, about 21 miles west of the City of Detroit’s downtown. The airfield at the Airport contains six air carrier runways, including four parallel runways oriented in the northeast-southwest direction and two parallel runways-oriented east-west.

There are two passenger terminal complexes at the Airport – the McNamara Terminal and the Evans Terminal:

The McNamara Terminal serves Delta Air Lines (Delta), its affiliated regional carriers, and Delta’s other SkyTeam partners, and consists of a terminal building with three concourses accommodating 121 aircraft gates and a hotel.

The Evans Terminal services other carriers not affiliated with Delta, consists of a terminal building and a single concourse with 29 aircraft gates.

DTW Airport Historical Sales & Enplanements

See Attachment D – McNamara Terminal F&B Sales 2019 – Present

See Attachment E – Historical Enplanements 2019 – Present

For additional statistical information, see the Airport Authority website:

https://www.metroairport.com/business/about-wcaa/facts-figures/aviation-statistics https://www.metroairport.com/business/about-wcaa/facts-figures/aviation-statistics

Wayne County Airport Authority / DTW Page 14 of 61

SECTION 4 – SCOPE OF CONCESSION OPPORTUNITY

1) OVERALL CONCESSION PROGRAM PHILOSOPHY

The goal of the Airport Authority and the Concessions Department is to create a Concession Program that will provide a variety of essential, yet practical services to Detroit Metro Airport’s customers while maximizing both the revenue to the Airport Authority and the sales to Concessionaires.

The type of concessions and their distribution are determined by a thorough evaluation of numerous business factors and assumptions, such as passenger growth, traffic flow, passenger habits, passenger demographics, security needs, airline gate utilization, space configurations, and concession mix, among others. Consequently, this RFP represents the Airport Authority’s efforts to balance these criteria with a Concession Program that enhances our customers’ Airport travel experience. This concessions opportunity also seeks to further diversify the McNamara Terminal program to include new and different concepts, which are not already prevalent to provide a greater variety for our customers and employees.

The foundation of the Airport Authority’s Concession Program, and consequently a successful proposal, is based on the core objectives as described below:

a. Innovation & Creativity in the development and management of the concessions will ensure that the Airport’s Concession Program continues to be successful and adapts to changing trends and demographics. The airport concessions industry is a continually evolving business that requires innovative solutions to capitalize on opportunities and market niches. Passengers are more discerning than ever when it comes to price, product quality, variety and customer service.

Proposers are encouraged to think “outside of the box” to develop creative concepts that will appeal to the various users of the Airport. Proposers are encouraged not to rely on “traditional” or “run-of- the-mill” solutions for executing the concept(s) selected. Proposers should be innovative in selecting their concept(s), its design, layout, finishes, materials, operation, and technology.

b. Revenue Enhancement is achieved when Concessionaires optimize product variety and availability to meet customer demand, coupled with performance standards that enable operators to manage their operations efficiently and effectively while optimizing customer satisfaction. The development of policies and procedures that have the flexibility to respond to changes in passenger demographics and preferences, Airport management’s long-term plans, and airline needs, while responding to changes in trends is of extreme importance.

c. Local Engagement is vital to economic development. The Airport Authority strongly encourages Concessionaires to engage with local suppliers, where feasible, to source quality products, and to partner with small, and/or disadvantaged businesses, creating meaningful roles for them in the development and operations of the concepts at DTW.

d. The Customer Experience is of the utmost importance. The Airport Authority is committed to

“the customer experience” to ensure that all customers have a positive experience while at DTW by working with Concessionaires to provide exceptional customer service, understanding customer wants and needs, and providing high-quality products at competitive prices. The Airport Authority maintains the position that superior customer service drives sales to Concessionaires and revenue to the Airport. Since concession employees represent the face of the Airport, they contribute greatly to a passenger’s overall experience and lasting impression.

Proposed concepts should diversify the program to include new or different merchandise or concepts that have a variety of options not already prevalent within the program.

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2) CONCESSION OPPORTUNITIES, PHASES, INFORMATION & BACKGROUND

The objective of the McNamara Terminal Concession Program is to provide passengers with a variety of concessions that offer high-quality products and choices, reasonable prices, courteous and efficient service, and unique, contemporary facilities. This RFP is the fourth and final phase of the 4-Phase RFP approach to replace McNamara concession spaces that are vacant following the pandemic or are expiring as a normal part of the McNamara Concessions Program life cycle.

The four RFP Phases are below:

Phase 1 – RFP # 231205 McNamara Food & Beverage Concessions Opportunity o 1 F&B Package Awarded May 2024

Phase 2 – RFP # 2401226 McNamara Multi-Retail Concessions Opportunity o Awarded May 2024

• 3 New & Convenience and Specialty Retail Packages

• 1 Video Game Package

Phase 3 – RFP #240741 McNamara Multi-Retail Concessions Opportunity o Awarded July 2025

• 2 News & Convenience and Specialty Retail Packages

• 1 Spa Package

• 1 Sleep/Quiet Space Package

Phase 4 – RFP #240757 McNamara Food & Beverage Concession Opportunity o F&B Package 1:

• 2 National Coffee Concepts

• 1 Local or National Brand Quick Serve Restaurant (QSR) o F&B Package 2:

• 1 Bar Lounge

The following descriptions for each food and beverage concession concepts serve as guidelines to illustrate the types of concepts required for each location/space number. They are not meant to constrain or limit the creativity of Proposers, but rather to indicate an expected level of quality and service. Proposers should showcase innovative and creative food and beverage solutions for all day parts (breakfast, lunch and dinner) as outlined in the concept descriptions within this section and that address current trends and enhance the objectives of the Concession Program. It is recommended that Proposers review the McNamara Terminal Concession Maps & Concept Locations (Attachment B) included in this RFP to understand the interaction of the available locations with the remainder of the McNamara Terminal program. Proposers may bid on one or both packages, but packages but must bid on all units listed within the package. Packages are not allowed to be split or broken up.

The design and layout of each location must stress a high quality and creative approach to both the interior and exterior, utilizing innovative architectural features, high-impact store front(s) and technological advancements in both the operation and presentation of concepts while also keeping in mind the ease and access of cleaning, wear and tear, and other general maintenance and replacement considerations. Utilization of the latest technology in presentation and operation is encouraged to exemplify “the customer experience”.

The Airport Authority encourages high quality goods that support our local economy and decrease our carbon footprint by obtaining as many goods and services as possible from local sources. In order to

Wayne County Airport Authority / DTW Page 16 of 61 expand the reach of regional engagement, concessionaires are also encouraged to develop meaningful partnerships with local growers and producers wherever possible. Upon contract award, routine reports documenting costs of goods sourced locally may be required for monitoring purposes.

Please note that the Airport Authority currently holds a Sponsorship Agreement for Pouring Rights with Coca Cola and all beverages offered must comply with the Pouring Rights Agreement.

3) CONCESSION ZONES FOR MCNAMARA TERMINAL

For planning purposes, the McNamara Terminal is segmented into multiple zones according to expected passenger flows and express tram usage. Zones 1 through 5 represent the East Concourse

(A) and Zones B1 – B10 and C1 – C42 represent the West Concourses (B and C). Each zone has unique characteristics that should be considered by Proposers when developing their plans. The Airport Authority recommends that Proposers review the attached McNamara Terminal Concession Layout Map, and if necessary, conduct independent assessments of the traffic within the terminal upon which to base their sales projections. Additional insight may be obtained through review of the attached historical Food & Beverage sales by location. The passenger flow and exposure assumptions provided with this RFP were utilized internally by the Airport Authority for planning purposes. Neither the Airport Authority nor its consultants or representatives guarantee passenger volume or exposure within any specific area of the terminal. See Attachment C – McNamara Terminal Passenger Flow & Zones for more detailed information.

4) SCOPE OF CONCESSION OPPORTUNITY

The Airport Authority is accepting proposals for two (2) Food & Beverage Concessions Packages encompassing multiple concepts and locations to meet the needs of a variety of customers at Detroit Metro Airport. The following spaces and concepts are included in this RFP. All concepts and locations listed must be proposed. Proposers can submit a proposal on one or both of the packages listed below, however for Package 1 you must submit a proposal for both concepts.

Space No. Future Concept Current Concept Sq. Ft.

Pkg

3-1 A/B

1) National Brand Coffee; and

Wall Street Journal & Starbucks

Temporary Vending – formerly a Be Relax Spa

2,680

2) Local or National Brand Quick Serve Restaurant

8-2 A National Brand Coffee

Time Newsstand & Starbucks 762

Total Square Footage – Pkg 1: 3,442

Pkg

L-15

Bar Lounge With food, retail cigars and enclosed cigar smoking area

Johnston & Murphy 3,620 Be Relax Spa

Freedom Center

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5) CONCEPT DESCRIPTIONS

This section of the RFP contains concept descriptions for each space. The Airport Authority reserves the right to modify or change space numbers during the contract term to reflect the Airport Authority’s needs.

a. Space 3-1 A/B (Package 1) Combined SF: 2,680 Concessions Category: Food & Beverage Concept: National Brand Coffee and Local or National Brand Quick Serve Restaurant

Location The space is located in Zone 2 on Concourse A, near Gates 18 – 20. It is currently occupied by temporary vending and Wall Street Journal / Starbucks. The cost of combining the spaces if desired, is the responsibility of the Proposer. These spaces are currently operating as two separate units.

Description These two spaces are adjacent to one another that can be developed as two concepts with separate seating for each concept, in two separate spaces; or two separate concepts occupying one larger space and shared community seating. Under either scenario, one concept must be a national coffee concept and the second concept, a local or national brand quick serve restaurant. It should be noted that kitchen equipment requiring venting to the outdoors is not allowed. Units such as turbo chefs may be used, however, the units should supplement the kitchen equipment and not be a replacement for traditional hoods and venting systems. In other words, the cooking equipment selected for the concept should not cause odors and smoke to permeate within the terminal or create a fire hazard.

National Coffee Concept

The space allocated to coffee must be developed into a national concept, offering a variety of freshly brewed coffees and teas including lattes, cappuccinos, espressos, flavored teas, and iced and decaffeinated coffees and teas. Hot chocolate and milk should also be offered.

In addition to selling coffee, the concept is expected to offer a variety of food and beverage items including fresh pre-packaged sandwiches and salads, packaged snacks, baked goods, and other non-alcoholic beverages.

Note: Package 1 includes two spaces designated for nationally branded gourmet coffee concepts: Space 3-1A/B and Space 8-2A. The Airport Authority encourages proposing different coffee brands for these two spaces, if possible.

Local or National Brand QSR Concept The local or national brand concept must be complimentary to other concepts located in this area of the concourse. Proprietary or generic brands/concepts are not allowed. An example, not intended as a recommendation or a preference, is a popular local Mexican quick serve restaurant. The concept should offer freshly made, gluten-free, vegan or plant-based and vegetarian food options. The concept can include alcoholic beverages however the primary focus should be food offerings for all day parts, which includes breakfast, lunch, and dinner.

Please note that DTW does not have a stadium liquor license and if alcohol is served, it must stay within the lease lines.

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Adjacencies Other food and beverage concepts on Concourse A near this space include Max & Erma’s, Cat Cora, Andiamo’s, Sora (sushi), Coffee Beanery, Grobbel’s, The Shed, Corridor Kitchen and a future Buddy’s Pizza (expected to open November 2025).

b. Space 8-2 A (Package 1) Square Feet: 762

Concept: National Brand Coffee

The space is located in the middle of Concourse A in Zone 3, near Gates 59 – 63. It is currently occupied by Time News / Starbucks.

National Coffee Concept Description

The space must be developed into a national coffee concept, offering a variety of freshly brewed coffees and teas including lattes, cappuccinos, espressos, flavored teas, and iced and decaffeinated coffees and teas. Hot chocolate and milk should also be offered. In addition to selling coffee, the concept is expected to offer a variety of food and beverage items including fresh pre-packaged sandwiches and salads, packaged snacks, baked goods, and other non-alcoholic beverages.

It should be noted that kitchen equipment requiring venting to the outdoors is not allowed.

Units such as turbo chefs may be used, however, the units should supplement the kitchen equipment and not be a replacement for traditional hoods and venting systems. In other words, the cooking equipment selected for the concept should not cause odors and smoke to permeate within the terminal or create a fire hazard.

Note: Package 1 includes two spaces designated for nationally branded gourmet coffee concepts: Space 3-1A/B and Space 8-2A. The Airport Authority encourages proposing different coffee brands for these two spaces, if possible.

Other food and beverage concepts on Concourse A near this space include Wahlburgers and 7greens, Piata Mediterranean Kitchen and Tavern, Leo’s Coney Island, and Longhorn Steakhouse.

Wayne County Airport Authority / DTW Page 19 of 61

c. Space L-15 (Package 2) Combined SF: 3,620

Concept: Bar Lounge with Food, Retail Cigars and Enclosed Cigar Smoking Space

These three (3) spaces are located in the middle of Concourse A in Zone 3, near Gates 43 – 47.

They are currently occupied by Be Relax Spa, Johnston & Murphy, and The Freedom Center.

The cost of combining these spaces is the responsibility of the Proposer.

Description, Requirements and Specifications

The spaces may be a operated as either one or two concepts that offer (1) a bar lounge with food and (2) a space for cigar smoking and the sale of cigars and accessories. Space L-15 can be operated as one space that allows food, beverages and cigar smoking, or the cigar smoking area can be an enclosed portion within the space.

The proposed concept(s) must comply with the terms of the exemption under MCL 333.12606a and must also conform to the specifications included in Attachment N and any other local, county, state and federal laws and licensing requirements. The cigar smoking area whether a portion of the space or the entire space, must be separated by an airlock vestibule in accordance with the terms of the exemption under MCL 333.12606a, and must conform to the specifications included in Attachment N – Bar Lounge Specifications Summary and/or any other local, county, state, and federal laws and licensing requirements.

It is the responsibility of the Proposer to propose how food and beverage will be incorporated throughout the space(s). The concept may be national, local or proprietary and feature menu offerings and a kitchen build-out to be commensurate with the concept and in accordance with regulatory requirements. It is at the discretion of the Proposer to determine the type of food service available for patrons (i.e. small plates, full service, delivery partnership with other concessionaires, etc.); however, the space must provide breakfast, lunch and dinner options.

The design should provide a refined and inviting atmosphere as the concession will serve as a space for relaxation and socializing, with the option of offering space to hold private…